---
title: "ChartMogul Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ChartMogul Software - reviews, pricing plans, popular comparisons to other Reporting products and more."
source_url: "https://www.capterra.com/p/137740/ChartMogul/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 ChartMogul Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ChartMogul

## What is ChartMogul?

Build a better subscription business. ChartMogul gives you 1-click analytics for Stripe, Braintree, Chargify, Recurly & PayPal (or API). Over 800 subscription businesses are using ChartMogul to measure, understand and grow their business, using Churn Rate, LTV, ARPA and tools like Cohort Analysis. Pipe in external data and create custom user segments to answer questions like "What's the LTV per marketing channel?" or "How much MRR is each sales rep contributing?"

## What is ChartMogul used for?

[Reporting](https://www.capterra.com/reporting-software/)[Financial Reporting](https://www.capterra.com/financial-reporting-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)

Top alternative

Featured

Overall rating

Based on 44 user reviews

Reviews sentiment

Positive

95%

Neutral

2%

Negative

2%

Starting price

$100

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ChartMogul?[Manage this product listing](https://www.g2.com/products/chartmogul/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ChartMogul

4.7 (44)

VS.

[4.3 (718)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting Price

$100

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (44)

Ease Of Use

4.2 (644)

Value For Money

4.5 (29)

Value For Money

4.0 (551)

Customer Service

4.5 (31)

Customer Service

4.0 (583)

## ChartMogul alternatives

[4.2 (2,085)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Adaptive from Workday](https://www.capterra.com/p/130072/Adaptive-Insights/)

[4.5 (235)](https://www.capterra.com/p/130072/Adaptive-Insights/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/130072/Adaptive-Insights/)

Highest Rated

[Fincome](https://www.capterra.com/p/10012256/Fincome/)

[4.8 (11)](https://www.capterra.com/p/10012256/Fincome/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10012256/Fincome/)

[PayPal Payments](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,717)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[View all alternatives](https://www.capterra.com/p/137740/ChartMogul/alternatives/)

## FAQs about ChartMogul

Overview

### Which roles and teams benefit most from ChartMogul?

ChartMogul is most used by founders, co-founders, and CEOs who monitor subscription revenue, growth, and retention to guide business decisions. Customer success and account teams track customer health and churn, while marketing, product, and finance teams analyze acquisition performance, billing data, and recurring revenue trends.

Answer based on 43 reviews

Overview

### What company size and specific industries is ChartMogul built for?

ChartMogul is designed for subscription businesses of many sizes, from smaller companies to larger organizations, across industries that run recurring revenue models. It is used by software, SaaS, and other subscription-based businesses that need to measure, understand, and grow their business.

Features and Usability

### What are the key features of ChartMogul?

ChartMogul includes benchmarking, CRM, and predictive analytics as core features. It also offers dashboards and customizable dashboards, ad hoc analysis and reporting, real-time analytics and reporting, KPI and performance metrics, usage tracking/analytics, cancellation management, subscription plan management, revenue recognition, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

ChartMogul offers a free version and free trial, while Scale starts at $100/month for up to $10,000 in MRR, plus $25 monthly per additional $10,000 MRR. Volume costs $15,000/year for businesses above $6 million annual run rate. Reviewers note MRR-based pricing can become expensive as sales grow, and a partner QuickBooks integration may cost extra.

Answer based on 19 reviews

Integrations

### Which third-party tools and platforms does ChartMogul integrate with?

ChartMogul integrates with seven third-party tools, including Stripe, PayPal, PayPal Enterprise Payments, Recurly, Shopify, Slack, and Zapier. Stripe is the most frequently reviewer-confirmed connection, supporting billing-data imports and revenue reporting, although some users note delays or incomplete fee-tracking limitations.

Answer based on 17 reviews

Getting Started and Support

### What training and onboarding options does ChartMogul offer?

ChartMogul provides live online training and documentation to help teams get started. Live online sessions can support guided setup and feature walkthroughs, while documentation gives written reference material for self-paced learning and process review.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does ChartMogul offer?

ChartMogul provides email/help desk support, a knowledge base, 24/7 live rep support, and chat. Users often describe the support team as quick, responsive, and patient, though some report inconsistent follow-up and unresolved issues when questions are more complex or need repeated contact.

Answer based on 5 reviews

## Features

AI summary

Based on 4,769 Reporting reviews

Capterra reviewers highlight these as the features buyers value most when comparing reporting software:

-   **Customizable Reports** (**54%** of reviewers rated this feature as critical)
-   **Reporting/Analytics** (**56%**)
-   **Data Visualization** (**44%**)

ChartMogul supports **Data Visualization**, which helps teams turn metrics into charts and dashboards that are easier to review and share. However, it does not include **Customizable Reports** or **Reporting/Analytics**. Instead, it offers other important capabilities that reviewers also rate highly, including **Data Connectors** (**46%**) and **Data Import/Export** (**45%**). These features help businesses bring data in from multiple sources and move information where it needs to go, providing teams with clearer access to performance data for tracking trends and making informed decisions.

Data Visualization

5.0 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Graphical representation of data

Data Connectors

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Connect to big data sources

Data Import/Export

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Ad hoc Reporting

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Generate one-off reports that meet information requirements

Customizable Dashboard

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Alter the layout and content of dashboards

Dashboard

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

ChartMogul 30 features

### All Features
- "What If" Scenarios: Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- API: Application programming interface that allows for integration with other systems/databases
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Dashboard: Alter the layout and content of dashboards
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Connectors: Connect to big data sources
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Reporting: Generate reports to assess the financial performance of an organization
- Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity
- Marketing Reports: Reports specific to marketing and associated campaigns
- Multi-Company: Manage the accounting and financial aspects of multiple locations or companies in a single location
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Predictive Analytics: Predict future data based on historical data sets
- Product Catalog: Present a catalog of inventory that customers can view
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Reporting: Active reporting of data and metrics
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Trend/Problem Indicators: Visually identify direction of development and areas that require attention
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (44)

4.4

Based on 44 reviews

## Pricing

Value for money

4.5 (29)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/137740/ChartMogul/pricing/)

Launch

$0.00

It includes:

-   Access to All Apis
-   All Billing Integrations
-   All Subscription Metrics
-   CSV Exports
-   Data Editing
-   Data Import
-   Security
-   Self-Service Knowledge Base
-   Unlimited Users

Scale

$100.00

Flat Rate,Per Month

It includes:

-   Non-Subscription Revenue Metrics
-   Security
-   Self-Service Knowledge Base
-   Unlimited Users
-   Access to All Apis
-   All Billing Integrations
-   All Subscription Metrics
-   CSV Exports
-   Custom Charts
-   Customer Lists
-   Data Editing
-   Data Import
-   Email Support

Volume

$15,000

Flat Rate,Per Year

It includes:

-   Access to All Apis
-   All Billing Integrations
-   All Subscription Metrics
-   CSV Exports
-   Custom Charts
-   Customer Lists
-   Data Editing
-   Data Import
-   Dedicated CSM
-   Email Support
-   Guided Onboarding
-   Non-Subscription Revenue Metrics
-   Security
-   Self-Service Knowledge Base
-   Unlimited Users

Value for money

4.5 (29)

4.5

Based on 29 reviews

## Integrations

[

PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

TBD](https://www.capterra.com/p/213069/Braintree/)[

Recurly](https://www.capterra.com/p/122700/Recurly-Subscription-Billing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (31)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (31)

4.5

Based on 31 reviews

## User reviews

Overall rating

4.7

Based on 44 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(33)

4(9)

3(1)

2(1)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Thibaut D.

Growth Engineer

Used the software for: Less than 1 year

### "Excellent software to keep track of key business metrics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2017

Clear view of all key SaaS metrics especially customer LTV, MoM churn rate, analyzing cohorts, trial to paid subscribers, and of course MRR!

Pros

ChartMogul helps us keep track of our most important business metrics at a glance and accurately. We particularly enjoy the measure of our customer's LTV as well as all the tools related to analyzing churn rate. Segments are also a huge plus. They're very easy to set up, reuse and modify. This remains true if you're managing metrics on your own or sharing the task with other teammates like we do. The cohort view is simply one of the best I've ever used. I especially like the ability to drill down on each time period to see what key activity/subscribe/unsubscribe impacted our business in this particular period. The trial to paid conversion tool is also a big time-saver for us and helps us fine-tune our trial process and the webinars we give to our prospective customers.

Cons

Frankly, there's not many things we feel are missing or impractical with ChartMogul. Even the most basic aspects such as easy-to-understand tooltips for employees not familiar with all KPIs and metrics are a home run.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Lukas M.

B2B SaaS consultant

Used the software for: 3-5 years

### "Your early-stage B2B SaaS single point of truth"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

March 1, 2023

It is something you need to grow your B2B SaaS.

Pros

I started to use Chartmogul in 2019. From this time, I recommend it to every B2B SaaS I talk to. All critical metrics in one platform. It is fantastic if you connect all data to Chartmogul. Then you can start to analyze and even more critically optimize your marketing. If you are in a mass market, Chartmogul helps you quickly identify from which channels you are getting the best-paying users, and in which countries.

Cons

The worst part of Chartmogul is if you have implemented something wrong.Honestly, I would also appreciate more consultation from Chartmogul's side.Free training and more education

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Dawn G.

Founder

Used the software for: Less than 1 year

### "Good idea, poorly executed"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

January 23, 2017

We signed up for Chartmogul despite having metrics available from our own integrated programming for our app and Chargify metrics. The support was abysmal. I wrote no less than 5 times without a single response during my trial period -- a time when one would think their customer service would be fantastic to reduce the very churn they measure, and I only got a response from the CEO after posting to Twitter about the poor response. After my tweet, I heard from them. But when two weeks passed and I asked more questions, again I was disappointed my a lack of response. It took a frustrated email to get an answer. Worse, I wasted a significant amount of time uploading metrics that had unclear and even faulty directives. But worse, when I asked how CM separated their metrics between monthly and annual payers, I learned they were lumped together. This is an absolutely incorrect, and to find out I had spent so much time gathering and manually calculating averages (which should be done automatically), I was frustrated. Most of all were the personal response from the CEO. After first expressing my disappointment over their responsiveness, I asked how I could correct data. It seems that there is no way to correct their faulty metrics, and rather than tell me how to correct it or admit the fault in their coding, they responded with this: "... it does sound as if ChartMogul (as both a product and service fit) might not be the right solution for your business, so it probably makes sense to look around for an alternative analytics vendor...... If you would like us to delete your account I can do this for you, or you could simply login and delete your Data source through the UI and this takes care of removing the data." If you aren't measuring what should be measured, admit it and promise to do better for your clients. Don't kick me to the curb without an explanation. I gave your product a solid effort with hours and hours of effort, and your response felt like you could have cared less.

Pros

It gives you an idea of what your general trends are and the graphs are pretty.

Cons

It's based on flawed reasoning. They have data from their own client's data sources but it is not used properly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Controller

Used the software for: 1-3 years

### "WOW!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 1, 2019

I couldn't be happier. Though ChartMogul is not a billing platform like Zuora or SaaSOptics, it definitely does the analytics part extremely well.

Pros

For the money this product is awesome. We use it exclusively for SaaS metrics and revenue recognition. The great part is this software can do so much more. I would say we use about 20% of the features and that goes a long way!

Cons

Nothing. For the money this software is a fantastic analytics software with excellent features. The customer support is also top notch.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DŁ

Dawid Ł.

CEO

Used the software for: 3-5 years

### "I know how my business really is"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 29, 2020

Satisfied. I can't imagine my work without ChartMogul.

Pros

Deliver SaaS metrics out of the box. Content / articles - learn you how to use metrics. Very good API documentation. Simple to use.

Cons

SLA. Sometimes service has temporary outage. Support should be more oriented on the customer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Guy H.

Cofounder / CEO

Used the software for: 3-5 years

### "Has all the metrics you need, and only what you need"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 26, 2018

We've been using CM for over 3 years to track our metrics, and we love it. Simple to use, has just what we need, very responsive app. Scratched our itch, and then some.

Pros

All the reports are pre-built, with enough customization options to dig into your data. There are also reports present which we probably wouldn't have built if they weren't built in, and they have helped us tremendously.

Cons

We've had some inconsistencies around the MRR which was hard to resolve, since we are synching from multiple sources. Also, numbers would sometimes change retroactively and it was really hard to figure out why. So currently we don't count on the reports to a degree that we base our actual cash flow on it, but the reports are still accurate enough to visualize and analyze trends and segments.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Customer Success Manager

Used the software for: 1-3 years

### "My favorite Customer Operations' dashboards so far!"

5.0

October 9, 2019

Pros

It's so visual and user-friendly. Once you get used to all the comands and possibilities inside the options, it's a freedom sensation working with your customer revenue movements data.

Cons

I miss exporting my dashboards and results (that I seeing on the screen) mainly because I'm not an admin user. Would be awesome having the hability to agrupate the revenue movements into one.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Vladimir S.

cofounder, optimist

Used the software for: Less than 1 year

### "Must-have financial dashboard for SaaS startups"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2017

Pros

Great overview of all important SaaS key metrics (MRR, churn rate, CLV etc) with geographical breakdown. We use Braintree and it takes just 30 minutes to integrate this with no development skills needed. Works like a charm!

Cons

Only non-critical stuff as: Not able to import signups in bulk. Integration with Braintree doesn't support VAT handling (it's partly fault of Braintree API, which has poor support for VAT handling, nonetheless it's not possible to strip VAT from financial data coming from Braintree) As I am from Czechia, it could be a bit cheaper in my opinion :) Still worth the money though.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Patrick B.

Cofounder and CEO

Used the software for: Less than 1 year

### "Excellent Business Intelligence platform for subscription businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2017

Pros

ChartMogul is incredibly easy to set up and use. Bringing in our historic data from Stripe / Chargebee was a breeze. I would strongly recommend it to all subscription businesses.

Cons

There is nothing I dislike about ChartMogul. Also, there is no feature I feel I need that it does not have. They offer a free trial and you can bring in all your data easily during this period. Thus, you get a thorough understanding of if it is right for you in just a few minutes. Try it out!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rafal K.

Product Marketing Manager

Used the software for: Less than 1 year

### "Gives you your most essential data in a fantastic way"

5.0

February 5, 2020

Pros

I love ChartMogul for its simplicity. I was able to learn how to use it in minutes. It's important to me how flexible it is when it comes to creating charts or cohorts of users for my specific needs. The visual side of the soft is also great. Everything is clear and easy to customize through filters.

Cons

I don't see any for now. It fulfills my needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/137740/ChartMogul/reviews/)

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