# Provet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Provet the right Veterinary solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/137569/Provet-Cloud/reviews --- Provet 4.1 (88) [View alternatives](https://www.capterra.com/p/137569/Provet-Cloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Reviews of Provet Ease of use 3.8 Customer Service 4.3 ## Pros and Cons in Reviews AF Ali F ManagerVeterinary, 2 - 10 employeesUsed the software for: 1-2 years. “Running reports was something that we needed more of and ProVet has saved us so much time by having customizable reporting and auto reporting.“ November 1, 2024 Richard G OwnerVeterinary, 11 - 50 employeesUsed the software for: Less than 6 months. “The reporting is terrible, the reports do not match up well.“ February 6, 2026 JL Joyce L Veterinarian ownerVeterinary, 2 - 10 employeesUsed the software for: 1-2 years. “Integration with Weave, how I can have secured forms signed, easy to schedule, make notes, invoice, ect.“ November 3, 2024 Richard G OwnerVeterinary, 11 - 50 employeesUsed the software for: Less than 6 months. “Billing was incorrect, but we get no response from them.“ February 6, 2026 JL Joyce L Veterinarian ownerVeterinary, 2 - 10 employeesUsed the software for: 1-2 years. “I dont use most of its features because I am a mobile vet that specializes in acupuncture but I do think its easy to manage overall.“ November 3, 2024 PD Peter D DIrectorVeterinary, 11 - 50 employeesUsed the software for: 6-12 months. “They failed to complete our integration to which it crashed and we had no data on go live day. “ November 1, 2024 KF Kristine F Lead Veterinary AssistantVeterinary, 11 - 50 employeesUsed the software for: 1-2 years. “F3 is a lifesaver when reviewing medical records.“ November 3, 2024 Richard G OwnerVeterinary, 11 - 50 employeesUsed the software for: Less than 6 months. “Support is lacking.“ February 6, 2026 ## Showing most helpful reviews Showing 1-25 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jon H. Senior Lecturer in Soft Tissue Surgery Veterinary Used the software for: Less than 6 months ### "New installation Provet large university hospital" January 9, 2019 4.0 Very good Pros The ability to continue to develop and enhance the software to mt our requirements moving forward Cons Sometimes workflow can be difficult to follow for the complex requirements moving between departments that we have Review Source Response from Nordhealth January 10, 2019 Hi Jon, Thanks so much for your kind review. We are always in contact with the project to listen to the users and develop functions that will help your work flow more smoothly. Thanks for using Provet Cloud! The Provet Cloud Team CC Camilla C. Director and Veterinary Surgeon Veterinary Used the software for: Less than 6 months ### "Excellent Practice Management Software" March 29, 2021 5.0 Fantastic. The support is great, they go above and beyond to make sure I am getting the most out of the software. Pros Really easy to use - intuitive. Easily allows for billing at the time, which is vital for my ambulatory practice. Mass billing multiple horses at a time is AMAZING. If I do ten dentals at a yard - I can bill them all in the time it would have taken me to bill one. Cons The integration with a portable label printer is currently missing - but hopefully in the development soon! If you make a mistake with invoicing or need to cancel the invoice it is a little bit clunky and time consuming to offer credit notes etc. Alternatives considered [Merlin](https://www.capterra.com/p/204340/Merlin-Software/)[VetIT](https://www.capterra.com/p/135616/VetIT/)[easyVET](https://www.capterra.com/p/134498/easyVET/) Reason for choosing Provet The portability - I could use ProvetCloud on an Ipad - easyVet had to be on a laptop. VetIT did not allow billing at the time via the app. Merlin too expensive / locked you into using their own wholesalers. Review Source Response from Nordhealth April 12, 2021 Thank you for your review! It's great to hear that you are satisfied with Provet Cloud. Thank you also for the feedback about the label printer integration. - Provet Cloud team VR Verified Reviewer veterinarian Veterinary Used the software for: 6-12 months ### "Terrifying Provet Cloud user experience!" May 18, 2020 1.0 This product has been 4-5 years on the market. Yet it seems like it is a pre pre ß-version. For the vets and the clinic- it slows down tasks, make the process messy and worst of all, you are not sure if everything was covered. Did I miss something? Did I notice everything in the the history, previous lab results, medications, etc., Really terrifying experience Pros Hard to find much good. Some ready integration with lab- and payment solutions Cons Very messy user panel, several clicks for simple tasks, the overall feeling is "I am lost". E.g finding lab or pathology results is sometimes just not possible, you don't find the path. Prescribing drugs is just basics, you cannot rep your tasks Finding diagnosis etc is a hell. You'd better know what to look for to make a search, well yeah, the you should not even have to search, do you? And so on and so fourth. And about the support: yes they may answer, but with these massive problems, who cares anymore - you get exhausted and feel it is not the task of the end users to do the development work. Review Source Response from Nordhealth June 3, 2020 Thank you for your honest feedback on Provet Cloud. It is this type of blunt analysis that we use to make Provet Cloud better. Please contact me directly to discuss your concerns and allow me to gather more detailed information, as well as offer you some additional training on our system. You can reach me at the email address included in this response and we can set up a time to talk about these concerns. I look forward to hearing from you. HL HANNAH L. Veterinarian Medical Practice Used the software for: Less than 6 months ### "Provet Cloud Review" September 16, 2019 4.0 Good so far. Pros Easy to manoeuvre. Up to date interface/ display and you can adapt it to suit your business. Cons I would like to be able to switch currencies at the invoice level., not just on settings Switched from [VetlinkPRO](https://www.capterra.com/p/150969/VETLINKSQL/) Vetlink was too expensive for a small mobile practice, there were lots of features I didn't need and it was not as easy to use, looked out of date in appearance. Review Source Response from Nordhealth September 17, 2019 Thank you for your kind review. We try to make sure that Provet Cloud is easy to move around in, and we're glad that we're succeeding in that. Your suggestion about the currency is a good one, and I will add that to the suggestion list. Again, thank you, and welcome to the family! The Provet Cloud Team MG Mark G. Veterinary Surgeon Veterinary Used the software for: Less than 6 months ### "Old Dog" March 10, 2020 4.0 Pros Access to the system is easy and file attachments very easy and time-efficient compared to what we had before. Cons Not really the software, but I am an old dog having to learn new tricks. Not really set up for a multi-branch practice yet, but problems are worked upon straight away. Switched from [RoboVet](https://www.capterra.com/p/152986/RoboVet/) The parent company were going to develop another software. Review Source Response from Nordhealth April 2, 2020 Thanks for your review! Welcome to the Provet Cloud family. :) JL Joyce L. Veterinarian owner Veterinary Used the software for: 1-2 years ### "Great software " November 3, 2024 5.0 has worked well for what I need it for. I dont use most of its features because I am a mobile vet that specializes in acupuncture but I do think its easy to manage overall. Pros Integration with Weave, how I can have secured forms signed, easy to schedule, make notes, invoice, ect. Cons I still struggle with getting my a correct report with the cost of my items deducted. My gross report because of that does not reflect appropriately. Review Source ME Marie E. Purchase Director Veterinary Used the software for: 2+ years ### "Review" March 1, 2023 4.0 Booking confirmation to patients gave less missed appointments. More flexible than our previous system though there are still some annoying bugs in the system which takes time to get solved. Pros Article management, booking of patients, lab integration Cons The new look implemented today, it's just a grey mass of text, this was not an improvment for the users. Colours hard to separate from each other the look almost the same. Stock management do not work properly wheen have two different sites. Scheduling when updates need to be done on existing schedule with bookings already done. Reason for choosing Provet Was recommended by VetFamily, bigger system which hopefully will improve over time Review Source JW Josh W. Director Veterinary Used the software for: 2+ years ### "Provet Cloud" August 15, 2022 4.0 Excellent, the product works well. They are receptive to improvements and feedback and are continually moving the product forward. The UI is one of the best in the veterinary market. Pros Easy to use and very intuitive compared to a lot of the competing tools. Patient management is excellent. Consultation flow works well although some tools for reducing missed/miss charging would be beneficial here. API is one of the best for veterinary software. The team are always working on more integrations which generally work well without issue. Cons More data accessible via the API. Some tools for billing rules (not just templates) to reduced the chance of missed items. Label printing can be buggy at points. Alternatives considered [Animana](https://www.capterra.com/p/92895/Animana/)[easyVET](https://www.capterra.com/p/134498/easyVET/) Reason for choosing Provet Better interface, UX, API and tools. Review Source BK Borislav K. Owner, small animal practice Used the software for: 1-2 years ### "Everything a clinic would ever need and more!" November 6, 2017 5.0 Clients do forget their consultations if not reminded, this way it is very easy to plan their visits. Also we can do trending and all the things to follow up a patient. At the moment it is a bit hard to forget your clients past issues, as they are always on cloud so you can get more complete history based on an actual data, not just what the owner says. Clients feel more comfortable when you know about their pets health problems in advance so they think you remember them. That way they are more than happy to stay in your clinic. Pros Cloud based, fully automated and very comprehensive. It is developed very user friendly. Possibility for lab equipment connection. Cons Lack of separate field for annual vaccination and separate reminder for that. Otherwise fully complete. Review Source Response from Nordhealth November 7, 2017 Thank you so much for your kind review! We are working on the vaccination request, and hope to have something out by the beginning of next year. Thank you for being a valuable Provet Cloud client! VR Verified Reviewer Internal medicine and oncology Veterinary Used the software for: 6-12 months ### "Provet" January 21, 2019 5.0 My assessment is very positive because it has made our work much easier and we can also have all the tests done on a patient together in it's file to access them whenever needed. Pros the option to create templates to write the clinical exam more quickly and accurately Cons Difficulties do connect with Idexx station. Review Source Response from Nordhealth February 14, 2019 Thank you for your review! Make sure to reach out to Support regarding any issues you have having to connect to your IDEXX station. We're glad that Provet Cloud is making your work easier, since that is our goal! GM Gemma M. Director Veterinary Used the software for: 6-12 months ### "Easy to access and use" December 23, 2020 5.0 Pros Having everything online and being able to access the system anywhere (with internet) is so helpful. Stock control is useful once it's set up correctly. Cons Having to finalise zero invoices. Having to click multiple times to print a form. Not being able to edit a form without downloading. Review Source Response from Nordhealth January 5, 2021 Thank you for your review! We are very glad to hear that you are happy with Provet Cloud. We are continuosly working to improve our product and make it even easier to use. - Provet Cloud team DV David V. Veterinary Surgeon Medical Practice Used the software for: 6-12 months ### "Easy to use and reliable software" February 24, 2020 4.0 Positive Pros It is simple, reliable and user friendly software to use. One of the best in the market. Cons Difficult to follow previous appointment of the same patient Review Source Response from Nordhealth February 28, 2020 Thank you so much for your kind review! Could appointments linking be the answer to the problem you mentioned? See https://news.provet.info/release-notes-version-1-72-february-19-2020 and "Linked appointments improvements". The Provet Cloud Team RP Roberto P. IT Administrator Veterinary Used the software for: Less than 6 months ### "Great online PIMS for smaller clinics" February 28, 2019 4.0 Pros Love the fact that the isnt pretty much any major hardware requirements for it since its based online. Great features. Even the free version is robust enough for any single doctor practice that is just starting to get their office going. Love the fact that you can add more features a la carte. It's a great way to expand your PIMS as your needs grow. Cons Some of the features that you can choose a la carte should've been included in the more expensive premium package. Specially the label printing, referral system and the Permission Management for users. Review Source JM Jess M. Vet Veterinary Used the software for: 6-12 months ### "Review of ProVet" January 4, 2019 5.0 It's improved efficiency of patient care Pros Ease of use, fast, customisation, access online Cons The layout on the screen is a bit too 'busy', would like to be able to customise the colours and format of the layout a bit more Review Source Response from Nordhealth January 7, 2019 Hey Jess, Thanks so much for the review! As you well know, we'll continue to evolve Provet Cloud based on input from customers like you! We'll see what we can do about the layout as we move on. Thanks again! The Provet Cloud Team MN Miira N. veterinary nurse Veterinary Used the software for: Less than 6 months ### "Not a happy user" November 19, 2019 2.0 Pros Appontment calendar view is more developed than the previous version we used in Provet Net. Cons The overall design and appearance is not user friendly. The system seems to be uncompleted and thus more time consumig to use. Review Source Response from Nordhealth December 7, 2019 Thank you for your review of Provet Cloud. We're very sorry that we fall short of your expectations. Please do not hesitate to reach out to your sales or even support person to offer suggestions of where we can improve our product for you. The Provet Cloud team JMO José Manuel O. Veterinarian Veterinary Used the software for: 1-2 years ### "The use in Veterinary Hospital" May 22, 2019 3.0 Pros The conection between departments of the Hospital Cons The dificulty to use easly. You have to put one case per time... Sometimes we work with many cases together Review Source Response from Nordhealth June 24, 2019 Hi Jose, Thank you for your review. Please contact our support team regarding the issue of doing several cases together, as the system will do what I think you are saying you need to. You can contact support@provet.info MI Maria I. veterinarian Veterinary Used the software for: Less than 6 months ### "Needs more working on" November 29, 2019 3.0 Pros The look is neat and stylish. Medications can be clicked to the patient's papers easily. Cons Provet.net was simpler, easier, this has a lot of clicking and scrolling. Review Source Response from Nordhealth December 7, 2019 Thank you for taking the time to leave a review. Net and Cloud are two very different systems given the different platforms they run on. Hopefully you will find in time that Cloud's clicking and scrolling is intuitive and just as efficient as what you had in Provet Net. Welcome to the Cloud family! The Provet Cloud Team BL Beika L. Adminstrator Used the software for: Less than 6 months ### "Relatively easy to use for first timers. Customer Support are very helpful." April 5, 2018 4.0 Pros Even the free version has all the basic functionalities. It is not too difficult to use and understand. Cons There have been some bugs in the software (even customer support needs to look into) and it has limited ability to delete information. Review Source Response from Nordhealth April 9, 2018 Hi Beika, Thank you for your review. We're glad that you find Provet Cloud easy and intuitive to use. That's our design goal. Admittedly, there have been some bugs, but we do fix those as soon as they are found. Limited ability to delete is a standard now, in order to preserve the client/patient records. We do offer the ability to archive some of the information, so as not to crowd your files. Please feel free to ask if you need any assistance. The Provet Cloud Team FO Flora O. Receptionist Used the software for: Less than 6 months ### "Very easy to use and easy to understand" January 24, 2018 5.0 Pros Easy access to patients and pets. Great to be able to send an invoice straight away by e-mail. Able to access patient and client info quickly. Cons Unable to give discounts on the final invoice or rounding the amount on the invoice. It would be nice to be able to show on the invoice rounding up or down of the final amount Review Source Response from Nordhealth January 26, 2018 Hi Flora, Thank you so much for your kind review of Provet Cloud. We're glad that you are enjoying the use of our system. A more robust discount system is in the works right now. It will require some extensive designwork, but we hope to have it released by the third quarter of the year. We'll let you know! --The Provet Cloud team sC suzanne C. Receptionist Veterinary Used the software for: Less than 6 months ### "First time user, easy to navigate" August 27, 2019 5.0 Pros Easy to use, it's mostly been self explanatory to use. Has most function you would require, and if not it's easy to suggest improvements to the company which they will take on board and often implement. Cons Hard to think of negative points but guess having to use multiple tabs rather than easily being able to switch betwen client/patient info and appointment bookings. There may be ways around this but we haven't discovered them yet. Review Source Response from Nordhealth August 28, 2019 Hi Suzanne, Thank you for taking the time to leave a review. We appreciate the compliments, and will take a look at your comment about using tabs. We are constantly developing Provet Cloud based on feedback to provide the best practice management software for clinics and hospitals the world over. Welcome to the Provet Cloud family! The Provet Cloud team HN Heidi N. vet tech Veterinary Used the software for: Less than 6 months ### "arvio" February 27, 2020 1.0 I don´t lke it at all. I can not understand how came cloud is so much worst than net. Pros adding my own picture and that´s not much Cons everything is so hard and takes time mllion yers. Review Source Response from Nordhealth March 6, 2020 Thank you for your review of Provet Cloud. We're very sorry that we fall short of your expectations. Please do not hesitate to reach out to our support if we could help in any way. The Provet Cloud team EM Emily M. Reg vetnurse/owner Veterinary Used the software for: Less than 6 months ### "The most priceworthy for a small clinic" May 31, 2019 4.0 Really like that I can send sms or e-mail to my clients Pros The support i awesome. Never any problem solving my issues Cons A lot of "clicks" . Really annoying sometimes Review Source Response from Nordhealth June 4, 2019 Hi Emily, Thanks for the kind review! We're always working on ways to make Provet Cloud work more efficiently. We'll keep working on the clicks as we can. Thanks again! The Provet Cloud Team. AHT Anne Hege T. Veterinarian Veterinary Used the software for: Less than 6 months ### "A good choise" February 13, 2019 4.0 Good service, good overview, takes a lot of time to fill inn all medicines, equipment, prosedures etc. Nice and easy menues. More suited for small than large animals. Pros The programme is flexible and saves time when all data are filled in. Cons List of diagnosis, especially for large animals, is not optimal. But improvement is promised. Review Source Response from Nordhealth February 22, 2019 Hi Anna, Thank you for your kind review! We are working on the diagnosis list, so improvements should be coming soon! Happy to hear that Provet Cloud is a time-saver for your clinic! The Provet Cloud Team JL Joanna L. Veterinary surgeon Veterinary Used the software for: Less than 6 months ### "Would reccomend" December 7, 2018 3.0 I have used for a week only so still learning my way around it. It looks promising though and better than our previous software Pros Loads of functions, I am still learning how to utilise its all possibilities. Cons A lot of clicking to get anything done. Review Source Response from Nordhealth December 10, 2018 Hi Joanna, Thank you so much for your kind review! I promise you that Provet Cloud will become second nature to you with use. Please feel free to ask any questions you might have on the system - we're here to help you! Cheers! The Provet Cloud Team DG Dai G. Vet. Used the software for: Less than 6 months ### "Efficient, supportive and seamless transition from previous PMS" July 7, 2018 5.0 Pros It does what it says on the tin, and more! Very easy to navigate throught the various pages and very easy to work through notes as a clinician. Staff very happy with the system as well - which makes for a happy boss. Cons Struggling to find any. Nothing! Review Source Response from Nordhealth July 10, 2018 Thank you so much for your positive review! We love to hear from happy bosses who have happy Provet Cloud users. Many thanks from the Provet Cloud team! Similar Products Featured