# Provet Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Provet Software - reviews, pricing plans, popular comparisons to other Veterinary products and more. Source: https://www.capterra.com/p/137569/Provet-Cloud --- # Provet Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Provet ## What is Provet? Provet is a cloud-based veterinary practice software that pulls the entire patient journey into one workspace — from online booking and reminders to clinical records, messaging, and invoicing — so teams stop juggling disconnected apps and spend more time on care. A native AI assistant drafts SOAP notes during consultations, generates patient history summaries, and creates discharge instructions in one click. Automation handles reminders, charge capture, and follow-ups to recover revenue from missed charges. Our sole focus: veterinary practice management software. No diagnostics, distribution, insurance, or pharmacy contract lock-ins. Just software. Connect the tools you trust through 150+ integrations and an open REST API with full data ownership. Provet Pay supports terminal, card-on-file, and pay-by-link payments with auto-reconciliation. Former veterinary professionals get practices live in weeks with free data migration and no annual contracts. Trusted by 55,000 Veterinary pros. ## What is Provet used for? [Veterinary](https://www.capterra.com/veterinary-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Overall rating Based on 88 user reviews Reviews sentiment Positive 80% Neutral 9% Negative 11% Starting price $99 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Provet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.provet.info/&name=Provet) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Provet 4.1 (88) VS. [4.6 (278)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price $99 Other, Per Month Starting Price $116 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (88) Ease Of Use 4.6 (278) Value For Money 4.0 (69) Value For Money 4.6 (264) Customer Service 4.3 (84) Customer Service 4.7 (276) ## Provet alternatives Highest Rated [4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting price Contact vendor for pricing [4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Starting price $299.00 Per User, Per Month [4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month [4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/) Starting price $540.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/137569/Provet-Cloud/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Scheduling 4.1 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Patient Records Management 4.1 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Customer Database 3.1 (8) 75.00% of 8 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Prescription Processing 3.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Enables pharmacists to process single or multiple prescriptions simultaneously Billing & Invoicing 4.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Reminders 2.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity Provet 121 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Reminders sent via phone voice recordings Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Securely transfer, access, exchange, integrate or use data with different providers or systems Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Process to track, record, and analyze expenses that occurred over the entire duration of a given project Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records Monitor expiration dates for inventory items Plan, manage, and track the financial activities of an individual or organization Intended for medical use such as diagnosis, treatment, and consultation Store, manage and track all forms in a centralized location Use AI to generate content in the form of text, images, videos, etc. Automatically find mutually available meeting time slots across multiple calendars Information, data and reports that are being tracked over time Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Manage billing and payments for a healthcare provider Access to patient medication history data Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Manage and handle various international currencies Manage and support multiple languages Manage and support multiple locations Supports practices with multiple healthcare professionals Book meetings and appointments through a website or digital platform Accept and process online payment transactions Allows medical providers and/or customers to request previously filled prescriptions online Manage and track customer orders for goods, investments, or any other purchases Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Reminders sent for balance/payment due Manage physician availability and schedules Accept and process customer payments for products or services using hardware and software Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Enables pharmacists to process single or multiple prescriptions simultaneously Enables medical providers and/or patients to electronically renew existing prescriptions Real-time pricing data for products, services, etc. Ability to link barcodes or serial numbers with specific items for identification Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the rescheduling of appointments Monitor sales and make necessary adjustment in order to increase demand and revenue An order generated by a seller to a customer, containing details about products or services Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Reminders sent via SMS/text message Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Meet with patients remotely Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Send, receive, and respond to messages Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.8 (81) 3.8 Based on 81 reviews ## Pricing Value for money 4.0 (69) Free Version Core (Per Vet) $99.00 Other,Per Month Pro (Per Vet) $129.00 Other,Per Month Value for money 4.0 (69) 4.0 Based on 69 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ Talkatoo](https://www.capterra.com/p/198507/Talkatoo/)[ Covetrus vRxPro](https://www.capterra.com/p/204324/Covetrus-Prescription-Management/)[ PetDesk](https://www.capterra.com/p/166086/PetDesk/)[ Vetstoria](https://www.capterra.com/p/162603/Online-Booking/)[ Quinyx](https://www.capterra.com/p/221040/Quinyx/)[ PetsApp](https://www.capterra.com/p/232597/PetsApp/)[ Weave](https://www.capterra.com/p/174185/Weave-Accreditation/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (84) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (84) 4.3 Based on 84 reviews ## User reviews Overall rating 4.1 Based on 88 reviews Filter by rating 5(40) 4(30) 3(8) 2(6) 1(4) Mentioned topic Sorted by most recent Richard G. Owner Veterinary ### "Provet troubles, stay away" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 6, 2026 Terrible. We tried to overcome the issues, but they were too great. Billing was incorrect, but we get no response from them. Support is lacking. the system could be great, but it is not ready. Pros The patient records worked well. nice templates once they got into the system. The implementation was good overall. Cons The reporting is terrible, the reports do not match up well. End of month reporting does not balance with the actual deposits. Customer service is non-existent. After implementation you are left to figure it out on your own, or deal with support that knows as much as the person using the software. They are not typically able to answer a question. Switched from [VIA](https://www.capterra.com/p/92880/VIA/) Previous software was not cloud based, we wanted to gain benefits of cloud based software. Alternatives considered [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/) [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reasons for choosing Provet features described in demo and sales matched better with our goals and processes. After launch these did not hold up to be true. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 12, 2026 Thank you for taking the time to share your feedback. It’s clear from your review that Provet was not the right fit for your practice, and while we’re sorry to hear that, we respect that every clinic has different needs, workflows, and expectations from their software partner. We understand how important accurate financial reporting and responsive assistance are to day-to-day operations. Feedback like yours is taken seriously and is shared internally as part of our ongoing efforts to improve both our product and the customer experience. We respect your decision to move in a different direction. We genuinely wish you and your team all the best moving forward. -The Provet Team KS Kimberly S. DVM COO Veterinary ### "Provet Not a Pro with This Vet" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 May 12, 2025 I put an immense amount of time & effort into setting up this software after having spent years reasearching our options. Looking back, I should have seen the writing on the wall when our first 3 onboarding specialists either quit or were fired. (Fortunately, the woman we ended up with was great but we no longer work with her.) You shouldn't have to wait days, let alone weeks or months, to get issues resolved. Ultimately, since going live over a year ago, we've realized this was not a good decision. Pros The layout and customization options are great. We love that you can get information you need relatively quickly. The ability to color code the background of the appointment calendar, and the check-in questions are helpful. Cons The lack of customer support is unacceptable. The first line response team is friendly but cannot often solve issues. Getting a response from the technical, back-end team is almost impossible. Everything here is done via ticketing & I have multiple open tickets from over a month ago. Most of the integrations have been troublesome at best. (The number of integrations was a key reason for going with the software but only one out of the 7 we've utilized has lived up to its potential.) The built-in form functionality is subpar, and you have to pay to have signature capture and their advanced knowledge base? Apparently they don't want users to really understand how to use their software. Some of the data I don't feel like I can trust, assuming we can even find it. Switched from [Vetport](https://www.capterra.com/p/92897/Vetport/) Were seeing critical data errors in Vetport and company was trying to get us to switch to a newer completely redesigned version which was glitchy. Alternatives considered [Vetspire](https://www.capterra.com/p/187469/Vetspire/) [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/) [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/) [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/) Reasons for choosing Provet Seemed like it had the most customization options, supposedly had great support, was used extensively over in Europe so longevity, had a lot of integrations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Joyce L. Veterinarian owner Veterinary ### "Great software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2024 has worked well for what I need it for. I dont use most of its features because I am a mobile vet that specializes in acupuncture but I do think its easy to manage overall. Pros Integration with Weave, how I can have secured forms signed, easy to schedule, make notes, invoice, ect. Cons I still struggle with getting my a correct report with the cost of my items deducted. My gross report because of that does not reflect appropriately. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KF Kristine F. Lead Veterinary Assistant Veterinary ### "Customization pros!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2024 Love the customizations for practically everything and the task function. It has helped our clinic run smoother. It is easy to learn. Pros I really enjoy using this software for its high level of customization across various functions, including clinical notes, discharge instructions, communications, and templates. It’s very user-friendly and easy to navigate, allowing me to tailor settings to suit specific needs in almost every area. The flexibility it offers has made documentation and communication smoother and more efficient. Highly recommend it to anyone looking for a customizable and intuitive software. F3 is a lifesaver when reviewing medical records. Cons When creating estimate templates and ensuring the items are in proper order, it does not stay that way when transferring it from the bundle to the actual estimate. When needing to go through step by step estimate with the Owner, it is hard to do so when the bundle used is very out of order. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Cornerstone was so slow! It definitely required a lot of patience! It is much easier to find items/history on Provet than it was on Cornerstone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Ali F. Manager Veterinary ### "Love this product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2024 The experience has been great from implementing to support when an issue arises. Pros Running reports was something that we needed more of and ProVet has saved us so much time by having customizable reporting and auto reporting. Cons Having to be on WiFi to access can be a struggle as we go to rural areas, but it’s an easy work around. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) We were getting no support and reporting was awful. Alternatives considered [IntraVet](https://www.capterra.com/p/92882/IntraVet/) Reasons for choosing Provet It checked more of the boxes for us and what we needed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PD Peter D. DIrector Veterinary ### "STAY CLEAR" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 1, 2024 SHOCKING. They failed to complete our integration to which it crashed and we had no data on go live day. Then a lot of the history we have been told will never be integrated into the system. Support is lacking (MAINLY FOCUSING ON THEIR CVS CONTRACT)! Xero integration isn't worth the paper its written on. Found out they knew there was a problem and haven't let their clients know about it. Now I have increased sales figures incurring VAT charges. In a nut shell. They don't care about service JUST SALES Pros should have been more intuitive and simpler to run my practice certainly isn't! Cons Cant get basic sales reports Incorrect sales data transferred to accounts package Lack of technical support Keeps on going down during working days Can not trace client payment history or see details of purchases. Basically this system isn't fit for purpose in a first opinion practice where you need to look at purchase trends, reminder compliance, look at a simple sales by client group! Meant to have brought out a DD service for care plans NOW dropped! Switched from [Merlin](https://www.capterra.com/p/99975/Merlin/) to expensive and lacking operational purpose! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2024 Hi Peter, Thank you for taking the time to share your honest feedback with us. We’re truly sorry to hear that Provet Cloud hasn’t met your expectations. We’re committed to improving your experience with Provet Cloud, and certainly your feedback helps us understand where we can do better. I understand that our Professional Service team have already been in touch to take ownership and capture your feedback, while finding solutions for specific areas such as your integration with Xero. We're deeply grateful for the chance to regain your trust and make things right. Warmest regards, Provet Cloud team SB Suzanna B. Executive Practice Director Veterinary ### "Perfect for any practice!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2024 High quality service and support! Our experience has been stellar from the beginning. Pros Wide variety of settings we can customize for our practice, any a wide variety of integrations to make operations as smooth as possible. Cons Label printing, too many steps and always have to adjust sizing Switched from [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/) It was not very intuitive, our doctors found it to be difficult to navigate records. Alternatives considered [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/) Reasons for choosing Provet Quality of product, variety of custom settings, stellar service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ME Marie E. Purchase Director Veterinary ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 March 1, 2023 Booking confirmation to patients gave less missed appointments. More flexible than our previous system though there are still some annoying bugs in the system which takes time to get solved. Pros Article management, booking of patients, lab integration Cons The new look implemented today, it's just a grey mass of text, this was not an improvment for the users. Colours hard to separate from each other the look almost the same. Stock management do not work properly wheen have two different sites. Scheduling when updates need to be done on existing schedule with bookings already done. Reasons for choosing Provet Was recommended by VetFamily, bigger system which hopefully will improve over time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Emily M. Leg Djursjukskötare Veterinary ### "Din veterinär" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 1, 2023 Easy to use and several ways to same result Pros Easy to use, easy integration, Like that I can use it on my Iphone Cons The cost and all the add ons that cost more Alternatives considered [Animana](https://www.capterra.com/p/92895/Animana/) Reasons for choosing Provet Cheeper Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Josh W. Director Veterinary ### "Provet Cloud" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2022 Excellent, the product works well. They are receptive to improvements and feedback and are continually moving the product forward. The UI is one of the best in the veterinary market. Pros Easy to use and very intuitive compared to a lot of the competing tools. Patient management is excellent. Consultation flow works well although some tools for reducing missed/miss charging would be beneficial here. API is one of the best for veterinary software. The team are always working on more integrations which generally work well without issue. Cons More data accessible via the API. Some tools for billing rules (not just templates) to reduced the chance of missed items. Label printing can be buggy at points. Alternatives considered [Animana](https://www.capterra.com/p/92895/Animana/) [easyVET](https://www.capterra.com/p/134498/easyVET/) Reasons for choosing Provet Better interface, UX, API and tools. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/137569/Provet-Cloud/reviews/) Popular comparisons [DaySmart Vet vs Provet](https://www.capterra.com/compare/133166-137569/DaySmart-Vet-vs-Provet-Cloud)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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