# FollowUp CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FollowUp CRM Software - reviews, pricing plans, popular comparisons to other Construction CRM products and more. Source: https://www.capterra.com/p/137381/FollowUp-Power --- # FollowUp CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FollowUp CRM ## What is FollowUp CRM? Followup CRM was built for commercial, residential, and general contractors. Followup CRM helps businesses ditch messy spreadsheets with an easy-to-use sales and bid-tracking CRM that will help them get organized, follow up with leads, and win more contracts. With Followup CRM, sales teams can implement sales fundamentals, manage leads and bids, and track and schedule sales-related activities while being held accountable and providing critical analytics that drive smart decision making. ## What is FollowUp CRM used for? [Construction CRM](https://www.capterra.com/construction-crm-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 228 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 2% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FollowUp CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://followupcrm.com/&name=FollowUp CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FollowUp CRM 4.5 (228) VS. [4.7 (89)](https://www.capterra.com/p/164068/Builder-Prime/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (228) Ease Of Use 4.8 (141) Value For Money 4.4 (156) Value For Money 4.7 (138) Customer Service 4.6 (207) Customer Service 4.8 (141) ## FollowUp CRM alternatives [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (813)](https://www.capterra.com/p/166113/Contractor-Foreman/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (804)](https://www.capterra.com/p/116187/Acculynx/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/137381/FollowUp-Power/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.3 (28) 75.00% of 28 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 4.2 (25) 72.00% of 25 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Scheduling 3.8 (25) 48.00% of 25 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Project Tracking 4.3 (20) 60.00% of 20 reviewers that rated this feature as important or highly important Monitor the progress of projects from start to finish Calendar/Reminder System 4.1 (19) 63.16% of 19 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks Bid Management 4.6 (18) 61.11% of 18 reviewers that rated this feature as important or highly important Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison FollowUp CRM 79 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Track all information required to develop and sell lots in housing projects Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs Manage contact details and communication with clients Track all company interactions with current clients Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Estimate expected cost based on various factors before a project begins Create, save, and store files Primarily serving architecture, engineering, and construction industry professionals Operate/access software on iPad Devices Primarily serving startup companies Form predictions based on past and present data/trends Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Calculate total itemized costs, including initial costs and any changes Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Access the system via a mobile application Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Track all opportunities for potential sales and convert them into recurring revenue Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Identifying critical tasks that make up a project and assigning start and end dates for each Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends Generate quotes or estimates for customers Receive data and information in real time Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Ensure that quotes/invoices are correct before sending to customers Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Plan availability and assign specific time slots for tasks and resources Group leads or contacts based on their specific characteristics Track information, qualifications, and contact details of subcontractors Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Track the duration and expiration of warranty as well as any obligations under that warranty Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (206) 4.2 Based on 206 reviews ## Pricing Value for money 4.4 (156) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.4 (156) 4.4 Based on 156 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Procore](https://www.capterra.com/p/56250/Procore/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/)[ Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (207) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (207) 4.6 Based on 207 reviews ## User reviews Overall rating 4.5 Based on 228 reviews Filter by rating 5(137) 4(69) 3(17) 2(2) 1(3) Mentioned topic Sorted by most recent RH Ryan H. President Construction ### "Bad business practices" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 3, 2025 The customer service is terrible and the software only works for following up on existing bid proposals. Most things don't work and they say they will talk to the \[sensitive content hidden\] about fixing the glitches in the software but won't offer refunds for the months the software couldn't be used. That combined with how they continue to bill clients, I would recommend staying away and I only write a bad review on a company every 5 years at most. Pros It only works for following up on existing proposals. For that they have a good dashboard but that was it for our uses. Cons Shady accounting practices. We canceled in writing 90 days prior to renewal and they confirmed. They said there was not an off-boarding call so they billed us $4500 for another year. We had to prove to our credit card company we canceled to get it refunded. Followup just kept trying to charge our account again so the credit card company put a stop to it. Also the software only works for following up on existing proposals. It does not work as most CRM's do and help you land new clients prior to bidding with them. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing FollowUp CRM We thought it would integrate quicker for construction. It did not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Melanie W. Project Engineer Construction ### "Product still in early stages of CRM" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 13, 2025 The initial setup and follow ups from \[sensitiive content hidden\] and any questions I had were answered with him. The integrations, and tech part of the software is mediocre. For the amount of money we paid, and what we were sold on and hoped it would come true, it wasn't worth it. Pros Interface looks great; Implementation rep was amazing, simple to enter basic information. Cons Reports still don't work properly for us; promised of integration with ProCore, but after a year, still not integrating, especially to the bid board; no app for android, app for iphone doesn't work well and interface is hard to use on the phone; email integrations spin and then force the program or email to close. Be ware, 60 days are needed for cancellation or they autocharge for the full amount with no refund. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. India C. Benefits Customer Service Representative Insurance ### "Effective and efficient " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 28, 2024 Pros Issues are fixed quickly and the format is great for your reports. Cons Calendar syncing lacks and there are sometimes minor glitch with data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jon S. IT Director Construction ### "Shady accounting practices" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 18, 2023 Overall its a decent, lightweight CRM, however, it's not worth working with this shady company that can hold you hostage. In 2023 you shouldn't have to jump through hoops to cancel a CRM subscription. 0/10 - Dont recommend. Pros Intuitive interface, easy to train new users. This is a basic CRM, nothing remarkable. Cons Shady accounting practices. Having deployed many SaaS apps across the enterprise, this is the first I've come across that requires a 60-day cancellation notification. There isn't an option within the interface to cancel account or subscription. You HAVE to schedule a call with Follow-Up to cancel your account. We provided notification with 30 days left before our renewal and the account rep told us "Sorry - we're going to bill you anyways. You didn't read the terms and conditions". Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FS Francine S. Pós Vendas Machinery ### "Muito bom" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 30, 2023 No meu ponto de vista o sistema é bem dinâmico, de fácil acesso e bem completa as informações. Pros O sistema me facilita o trabalho no dia-a-dia, tenho acesso as informações dos clientes e ao estoque da empresa me possibilitando ter mais agilidade no atendimento aos clientes e liberação de pedidos, pra mim ele é fundamental. Cons \- Número da proposta poderia aparecer junto no ERP e na ordem de serviço.- A ordem em que é lançada os itens poderia ser o mesmo gerado no PDF da proposta. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GG Gabriela G. Database Manager Real Estate ### "Easiest Interface for a CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2022 Follow Up Boss has completely changed our business and has allowed us to implement systems to grow/ Pros It is an open API system meaning you can integrate almost any technology through Zapier Cons The possibilities are endless so it can seem overwhelming to start Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Michael M. CEO Construction ### "Great for Scrubbing the Sales Pipeline" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2022 Excellent product, great service from their staff Pros Quotas give us goals we can work towards each week, month, quarter, etc. Cons Can be a little slow to load certain pages, and generate reports Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PM Peter M. Director of Business Development Construction ### "Excellent CRM Customized for Contractors" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2022 Overall, this CRM has been a lifesaver for us on the tracking end. It is greatly increased our bid tracking and output and greatly benefited our staff being able to log our brains into an easily customizable CRM rather than keeping everything in our heads alone. Pros We love that this CRM is catered towards contractors. Cons Did not have GMAIL / Google Calendar integration for a while. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Cheaper and more catered towards construction / contractors. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing FollowUp CRM Price / Construction & Contractor Specialized Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM eric m. qualifier Construction ### "CRM peprformance" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 31, 2022 Very good at what it does do. Pros Ease of operation. It's simple to use and does what I use it for which is to organize my follow up schedule. Cons It is limited in it's capabilities. Cannot keep track of jobs performance, margings, labor, materials etc.. I realize that's not what you do. Reasons for choosing FollowUp CRM I used it at Advanced Roofing and Sheetmetal and liked it in organizing and scheduling follow ups. Please do not send me $20.00. No need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HS Hunter S. Regional Sales Manager Construction ### "Better than Excel" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 31, 2022 Pros The software does a great job of tracking leads and making sure no follow-ups are missed for a potential sale. Previously, these tasks would be tracked in excel at our company and they were easy to lose or overlook. The amount of reporting available is another strong feature of the product. The data is always seen in real time and can be broken into different time periods depending what your preferences are. Recently, these reports were enabled to be automated so you receive an email at a set time with the report you need. Cons Some of the integrations have not lived up to their potential. These integrations were a selling point four my company, but they have not provided any additional value or saved any time. They continue to roll out new integrations, which I do not have experience with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/137381/FollowUp-Power/reviews/) Popular comparisons [JobTread vs FollowUp CRM](https://www.capterra.com/compare/137381-218503/FollowUp-Power-vs-JobTread)[Jobber vs FollowUp CRM](https://www.capterra.com/compare/127994-137381/Jobber-vs-FollowUp-Power)[Contractor Foreman vs FollowUp CRM](https://www.capterra.com/compare/137381-166113/FollowUp-Power-vs-Contractor-Foreman)[AccuLynx vs FollowUp CRM](https://www.capterra.com/compare/116187-137381/Acculynx-vs-FollowUp-Power)[Houzz Pro vs FollowUp CRM](https://www.capterra.com/compare/137381-199689/FollowUp-Power-vs-Houzz-Pro)[Salesforce Sales Cloud vs FollowUp CRM](https://www.capterra.com/compare/61368-137381/Salesforce-vs-FollowUp-Power)[BuildOps vs FollowUp CRM](https://www.capterra.com/compare/137381-194155/FollowUp-Power-vs-BuildOps) [HubSpot CRM vs FollowUp CRM](https://www.capterra.com/compare/137381-152373/FollowUp-Power-vs-HubSpot-CRM)[Acumatica Cloud ERP vs FollowUp CRM](https://www.capterra.com/compare/96371-137381/Acumatica-Cloud-ERP-vs-FollowUp-Power)[Zoho CRM vs FollowUp CRM](https://www.capterra.com/compare/137381-155928/FollowUp-Power-vs-Zoho-CRM)[Premier Construction Software vs FollowUp CRM](https://www.capterra.com/compare/133101-137381/Premier-vs-FollowUp-Power)[ConstructionOnline vs FollowUp CRM](https://www.capterra.com/compare/137381-160201/FollowUp-Power-vs-ConstructionOnline)[JobNimbus vs FollowUp CRM](https://www.capterra.com/compare/126797-137381/JobNimbus-vs-FollowUp-Power)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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