# Workhub Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Workhub the right Safety Management solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/137350/SafetySync/reviews

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Workhub

4.5 (127)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Workhub

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

ML

Melanie L

HSE AdministratorOil & Energy, 501 - 1,000 employeesUsed the software for: 1-2 years.

“It helps our company raise the bar for Safety excellence through efficient tracking of the certificates / tickets of our employees / workers and subconctractors.“

December 11, 2025

JM

Julie M

HSE adminConstruction, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“The inability to assign training to an individual, this makes it difficult to manage larger groups of employees“

October 31, 2025

CK

Cheryl K

HSE ManagerOil & Energy, 11 - 50 employeesUsed the software for: More than 2 years.

“It is a solid, professional platform that effectively addresses the core challenges of managing safety compliance and training across our operations.“

December 10, 2025

NC

Nicole C

Administrative Assistant Protective ServicesGovernment Administration, 51 - 200 employeesUsed the software for: 6-12 months.

“You also can't rewind, so if you miss a point, you have to redo the whole chapter.“

January 13, 2026

GC

Gerri C

Safety CoordinatorTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: 1-2 years.

“I love that I can upload policies and procedures into it and the staff just have to login for access to this stuff they need on job sites“

November 20, 2025

CC

Carol C

AdministratorOil & Energy, 2 - 10 employeesUsed the software for: More than 2 years.

“I cant think of any problems off hand, if I am looking for help on something that is not apparent they have solved any issues I have come up against“

December 16, 2025

SD

Shaun D

Safety ManagerEducation Management, 201 - 500 employeesUsed the software for: More than 2 years.

“I find that the app provides ease of use for our workforce which increases our overall use of safety documentation. Since we began using the WorkHub app our overall safety culture and awareness has improved year over year.“

January 13, 2026

AH

Adrianna H

Safety AdministratorConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“The only negative I believe that WorkHub has is that there are sometimes small bugs with some of the features which will cause the page to reload and you to lose the progress on that page.“

May 15, 2024

## Showing most helpful reviews

Showing 1-25 of 127 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mathew H.  
Superintendent  
Construction  
Used the software for: 2+ years

### "Workhub for Safety Management and Compliance"

November 16, 2023

5.0

A great move to go paperless. Tried a few other companies, and workhub led the way.

Pros

Everything is great so far. Work hub on any smartphone or device creates efficient reporting, learning curve is quick and customer support is quite rapid and excellent.

Cons

Site sign in of visitors is a problem usi g the QR code system. Issues with sign out at end off the day or when leaving. As the page refreshes and they lose the ability to check out. Auto complete should be part of the system for individules who are regulars to visiting.

Switched from

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Ineffective. Labour intensive for data look up, processing. No real good way to bring information into one place for review. Plus all of the paper back ups..

Review Source

Response from Workhub

March 21, 2024

Thank you for your kind words, Mathew! We are glad you are happy with our Software and how it has been helpful for your business. We strive to provide the best possible experience so you can be successful.

MN

Maranda N.  
Health and Safety Manager  
Construction  
Used the software for: 2+ years

### "The best safety and reporting platform out there for the best price!"

November 17, 2025

5.0

Our overall experience with WorkHub has been excellent!! It's been a game changer for our company and our workers!

Pros

WorkHub has the best price in the market and you only pay for the workers that are active. It's month to month with no contracts! I love how the platform is laid out. It's easy to use for both management and workers that are not that tech savvy. WorkHub has an impressive extensive line of training videos that suit both Canada and the US. If you want your own in there, it's no problem, and easy to do. You can also reconfigure the tests! I also love the fact that inspections can be linked to your assets, and you can find specific deficiencies noted in the inspections or repairs done just by searching key words. This is very important to our company. It's great to find common issues or when the last oil change was done on a piece of equipment. It's rare to have that option in a platform like this. I've tried many. Workhub has an amazing awards program! You collect points for doing good things, doing training, or completing task and you can get clothing with your company logo on it. They supply a catalogue with well made items. I love how you can customize each task to how many reward points your employees get, or none at all. WorkHub's customer support is excellent! You get a live person that's knowledgeable and that you can keep in touch with, but they are all great! Wait times are very fast. Reporting with WorkHub is easy. After submitting a form that needs corrective actions, you simply go to your Actions tab and view what deficiencies that were reported. This includes incidents and hazards. I love the bulletin board. You can make it just like your safety board. I love that WorkHub is always updating the application and making it better and keeping up with the competition. I especially liked the fact that you can try WorkHub for as long as you like for free! You don't get all the bells and whistles, like the reward points, but it gives you a really good experience of what it can do. It's so worth paying for the subscribed version...especially at that price! You can't go wrong! Thank you WorkHub for putting together such a great, easy to use platform like this!

Cons

My only con is that the form they provide can't be changed to be a repair order, where you can add what parts need to be ordered, etc. It's set up like an inspection. If you use another site to make your forms, then you can't search for key word in the form that was written by a worker.

Alternatives considered

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)

Reason for choosing Workhub

Cost, ease of use, similar features, ability to search words within forms (this is a big one).

Switched from

[SALUS](https://www.capterra.com/p/178999/Salus-Pro/)

Workhub has better features, the price you can't beat, the customer service, and ease of use.

Review Source

Response from Workhub

November 20, 2025

Hi Maranda, We truly value the detailed review you’ve provided. It’s wonderful to know that our product has made a significant impact on your organization. We’ll ensure that your feedback about forms is shared with the developers. We’re excited about the possibility of adding more features to the Other Forms component in the future. Your suggestions are incredibly important to us. On behalf of the customer support team and myself, we want to express our deepest gratitude for your kind review and valuable feedback. Leo Skinner

VR

Verified Reviewer  
Investment Analyst  
Financial Services  
Used the software for: 6-12 months

### "Simple Tool for Managing Workflows and Documentation"

March 5, 2026

5.0

Overall a helpful platform for organizing work processes and documentation. Easy to learn, improves task tracking and team coordination.

Pros

Clean interface and simple workflow tools. Good for managing documents, forms, and safety tasks. Easy to use for teams in daily operations.

Cons

Some features feel limited for larger teams. Customization options could be better. Mobile experience can occasionally feel a bit slow.

Review Source

DG

David G.  
Health and Safety Supervisor  
Government Administration  
Used the software for: 6-12 months

### "Workhub - User Friendly"

November 3, 2025

3.0

Overall, a good value for money but lacking in some areas. If you're objective is LMS, Hazard Assessment, SOP acknowledgments, competency and tracking, it's very competitive.

Pros

Great value for the money for a learning management system. Customer Support is always available, and employees are easily able to acknowledge and participate in hazard assessments and standard operating procedures. Very user friendly.

Cons

While, primarily a learning management system, there is no feature for customizing reporting forms within the program other software must be used to import information. Site-specific hazard assessments, and workflows are lacking and only give supervisors (one person) notifications and viewing of incident reports without giving managers admin permissions to incident reports.

Review Source

Response from Workhub

November 7, 2025

Thank you, David, for your review and valuable feedback. We eagerly look forward to finding more ways to uphold and enhance our high standards. Your insights on notifications, reporting, and report customization are incredibly helpful. We will continue our research to advance our development team’s capabilities, enabling us to provide comprehensive solutions to our customers’ reporting and notification needs.&nbsp;

CK

Cheryl K.  
HSE Manager  
Oil & Energy  
Used the software for: 2+ years

### "My Dream WorkHub"

December 10, 2025

5.0

My overall experience with Workhub has been very good. It is a solid, professional platform that effectively addresses the core challenges of managing safety compliance and training across our operations. It successfully manages to streamline processes that used to take us significantly more time when using manual systems or spreadsheets.

Pros

The support workers are so incredibly helpful! Every time I have a question or need to troubleshoot a new module, I just jump on the live chat, and a knowledgeable person is there instantly. They don't just answer the question; they walk me through the solution step-by-step. Their outstanding service has made implementing our safety system a breeze. They have a suggestion box for ideas to improve and for me that is invaluable. If they can help me with some of my suggestions it would also help others.

Cons

Sometimes I find ways where the system is lacking for my specific needs, but Workhub does have a 'suggestions box' which is helpful, in that they truly consider ideas from those that need different functionality to make the platform work better for their unique industry or processes.

Alternatives considered

[SiteDocs](https://www.capterra.com/p/143579/SiteDocs/)

Reason for choosing Workhub

Workhub integrates the following seamlessly: Training management and certificate tracking Policy distribution and acknowledgment Inspections and forms Incident management and CAPA Competency tracking, Affordability and exceptional customer support.

Review Source

Response from Workhub

January 16, 2026

Hi Cheryl, on behalf of the support team, I wanted to express our gratitude for your review. We genuinely enjoy assisting you and answering all your questions. At Workhub, we have a dedicated development team that actively listens to customer suggestions and incorporates them into system improvements. If you have any suggestions, we would be thrilled to see if they can be implemented in the future. Thank you so much for taking the time to write such a detailed review. Your input is highly valued and greatly appreciated.

PH

Peter H.  
Corporate Safety Officer  
Construction  
Used the software for: 6-12 months

### "Workhub is excellent"

November 3, 2025

5.0

Excellent product, very cost effective and not overly complex, perfect for a small to medium size company.

Pros

Workhub has been easy to use and easy to roll out to employees. Employees have picked up quickly how to use Workhub with excellent participation and feedback.

Cons

Analytics feature is very poor it does not quantify types of events accurately and is very basic. The analytics requires improvement in occurrence definition to be more effective.

Alternatives considered

[Safe Site Check In](https://www.capterra.com/p/228693/Safe-Site-Check-In/)[Cority](https://www.capterra.com/p/102848/EHS-Management-Software/)[SiteDocs](https://www.capterra.com/p/143579/SiteDocs/)

Reason for choosing Workhub

Initially cost as there was no budget for a safety management system and the company was in dire need.

Review Source

Response from Workhub

November 7, 2025

Thank you, Peter, for your review. At Workhub, we take pride in being the most user-friendly solution in the market. Your review confirms this, and we’re delighted to know that it was easy for you and your team to understand and implement. Analytics is a fascinating feature that has no limits. We’re currently working on enhancing our software with more tools and ensuring its utmost reliability. We’re committed to investing resources in research and development to create a more specialized analytics feature that meets market demands. These changes may include a more comprehensive and detailed Incident dashboard, additional export options to expand the information in a file, and improved sorting and filtering capabilities through Excel reports. If you’d like to share more details about the specific analytics requirements for your company, please don’t hesitate to reach out to us anytime. We’re more than happy to inform our developers about your needs and ideas.

NC

Nicole C.  
Administrative Assistant Protective Services  
Government Administration  
Used the software for: 6-12 months

### "Workhub - a valuable safety management program with an incredible support team"

January 13, 2026

5.0

Although transitioning our Town to Workhub has been a large job, the Workhub support has been incredible. From our dedicated account executives to trainers to customer support representatives, they offer quick response times and solutions. No question has been too simple or too complex. They listen to our needs and suggest workarounds when they can. Thank you for making a large job go so smoothly. I appreciate this team!

Pros

The people! They are friendly, responsive, and quick to help. The platform is easy to use, whether on a computer or on your mobile. The biggest job has been getting the information in there, but once it's in, workers are sharing rave reviews! They are always doing updates. They listen to customer feedback and continually improve it. Workhub makes Audit management simple - all our information was in one easy-to-access place. The auditor could easily see our company's safety focus and find the documentation to support it. Workers can quickly and easily create an incident while in the field and upload pictures in a snap. Formal Hazard Assessments are always at their fingertips while working in the field, and Formal Worksite Inspections are a breeze - simply assign an action item if something is identified, and move on. Very quick and easy. Supervisors and Managers can easily check compliance for training and acknowledgement of Policies, Procedures, and meetings. This is a great tool for employee management. The recognition features are excellent. The kudos section took off without us even inviting staff to use it. It's wonderful to see staff recognizing and lifting each other up.

Cons

There is no built-in sign-off workflow feature that allows each level of leadership to sign off on an incident or form. There are options if you use an adjacent application, but not within Workhub itself. That being said, we were able to use the Action Items to create a workaround that is working well for us. Some feedback from our workers regarding Online Training: There is no option to speed up the narrator. You can't pause and step away. It doesn't remember where you were, and you have to start over. In some courses, the entire screen can't be seen, and there is no option to maximize; you have to scroll down to access the controls. You also can't rewind, so if you miss a point, you have to redo the whole chapter.

Review Source

Response from Workhub

February 6, 2026

Nicole, your review is fantastic! The level of detail, feedback, and appreciation for our team is truly impressive. The idea of including workflows for different levels of administration is a great suggestion that some of our customers are interested in having, and our team is already aware of that feature. We’re hoping to implement something like that in the future. Regarding training, we understand that all workers want to take a break, as they’re busy and need to focus on other tasks. However, the training they’re completing in our platform is for safety reasons. We want to ensure that they stay focused on one task, avoiding long pauses or walking off, which could lead to forgetting important information. This way, workers are reminded to complete the training they’ve started. They can still pause and stretch, but not completely interrupt. Your feedback will be passed over to our development team.

SD

Shaun D.  
Safety Manager  
Education Management  
Used the software for: 2+ years

### "Outstanding Safety Management Tool "

January 13, 2026

5.0

set up, maintenance and customer service are all highlights of my experience using and implementing this app into our safety program

Pros

I find that the app provides ease of use for our workforce which increases our overall use of safety documentation. Since we began using the WorkHub app our overall safety culture and awareness has improved year over year. Customer service has always been fantastic and any question, concern or problem I have encountered has been brought to a successful resolution in a timely manner. It has been a pleasure working with and using WorkHub.

Cons

The app limits the ability to include specific sections or tabs so you need to be creative when placing new custom or specific tabs or sections. There are ways to input the data you want however it would be more accessible if the dashboard could be modified

Review Source

Response from Workhub

February 2, 2026

Shaun, thanks so much for your detailed review! It’s great to hear that your compliance has improved since you started using Workhub that’s exactly what we’re aiming for! Your thoughts on the dashboard modification are really interesting. However, if we let customers customize it, our success team might find it tough to understand what they’re talking about when issues come up or when help is needed. From my experience, I’ve heard so many different names for the “Certificates” component, like tickets, records, documents, licenses, permits, credentials, qualifications, attestations, and accreditations, just to name a few. This is one reason why we don’t allow customization for customers. It would be really hard for our support team to address issues if the identification isn’t clear. Plus, we have customers in different industries, countries, and languages, so that’s another reason why we don’t have customization right now, but not completely closed to the idea of having it some day.

ML

Melanie L.  
HSE Administrator  
Oil & Energy  
Used the software for: 1-2 years

### "Get the Value for Money with Workhub Employee Management"

December 11, 2025

5.0

I am using workhub everyday as part of my work. It is easy to use and pretty much straight forward. It helps our company raise the bar for Safety excellence through efficient tracking of the certificates / tickets of our employees / workers and subconctractors. There will be technical glitches at times but I appreciate how workhub customer support listens to our questions and solve the problems to the best of their abilities. Overall, we really get the value for money with this program.

Pros

What I like most about workhub is its efficient "Employee management" and excellent "customers support." It is easy to track active employees and inactive employees, as well as their current and past due tickets. Whenever we have questions or requests, the customer service team answers all our inquiries in a very professional and timely manner.

Cons

I believe the "Forms" can use a little more improvement. There were few forms like tracking the action items that needs improvement by adding more fields for us to efficiently identify or link those action items to an incident close-out.

Review Source

Response from Workhub

January 16, 2026

Melanie, we’re so happy to hear you’re enjoying the software, especially the worker management and certificate tracking features! We also appreciate your engagement with our customer success team they’re always here to help. Regarding your feedback on adding more fields to Action Items, please reach out to our customer support team or myself at Leonardo.skinner@workhub.com. I’m really interested in knowing which fields you think would be helpful for Action Items. Our developers might take your feedback into account to improve the component in the future. It’s wonderful to be part of your daily work routine, and we’re glad to hear we’re making things easier for you.

KQ

Kurt Q.  
Health and Safety  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Could use a few more sections"

November 27, 2025

4.0

Works well, I wish it could do a little more, it is close to being Great. The editing is a little glitchy sometimes you have to open the page several times before it loads.

Pros

The ability to make changes to policy's and procedures easily. The online training is a neat bonus..

Cons

Needs a place for Formal Hazard assessments. In the Safety meetings section policy's and procedures should be able to be linked. After editing a procedure the system should make everyone reread it.

Review Source

Response from Workhub

November 28, 2025

Hi Kurt, Thanks a bunch for your review! We’re thrilled you appreciate the ability to review policies. Regarding the cons you mentioned, I noticed a few things you can already do in Workhub. For example, you can update a procedure and have everyone take another look, depending on the nature of the change. Minor changes, workers don’t need to review. Major changes, worker’s compliance will be reset. Regarding linking policies to safety meetings, there’s a section when you schedule the meeting where you can attach documents. You can download the policy as a PDF and reupload it there. For Formal Hazard Assessments, many of our clients use Other Forms for this, which is super flexible and easy to use. Just a heads-up, our customer success team is here to help you out at no extra cost, so feel free to ask any questions you have about the software and what it can do. If you’d like to see these features in action, we’re happy to do a video call. Just email me at leonardo.skinner@workhub.com

IR

Ian R.  
Manager Human Resources  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Small Business with Five Locations across Canada"

January 9, 2024

5.0

Excellent, our owner can find information about policies, procedures and compliance without having to look in different applications or manuals. Makes my job easier.

Pros

Instant communication with all of our five locations for new policies and procedures. The online training modules linked to certificates provide a one-stop source for our compliance and onboarding of new employees consistently.

Cons

Safety meeting functionality takes a while to configure for our operation.

Alternatives considered

[SiteDocs](https://www.capterra.com/p/143579/SiteDocs/)

Reason for choosing Workhub

The cost and the ease of integration into existing policies.

Review Source

Response from Workhub

March 22, 2024

Thank you Ian, for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying the Software.

JK

Jenna K.  
Health and Safety Manager  
Oil & Energy  
Used the software for: 2+ years

### "Workhub Review"

August 19, 2021

4.0

use it daily for tacking, communicating, and organizing documentation.

Pros

online courses cover basic awareness courses for new hires during orientation, helps us save on xternal course costs.

Cons

Meeting features, not the easiest to use.

Reason for choosing Workhub

the staff wasnt so forceful and way more features.

Review Source

Response from Workhub

September 1, 2021

Thank you for the great review! We're so happy we can cover you on those course costs! ;)

JJ

Jeannine J.  
HR Generalist  
Facilities Services  
Used the software for: 6-12 months

### "Great experience from every perspective!"

November 5, 2025

5.0

Overall, the experience has been excellent! Customer service is outstanding, and response times are always quick. If there’s ever anything you’re unsure about, the team takes the time to meet with you and go over every detail until you’re completely satisfied. The entire process is automated, which is a huge benefit for our busy schedules — and the pricing is very reasonable!

Pros

It’s incredibly easy to use — not only for administrators but also for our team members when completing their Health and Safety training!

Cons

At this point, and I have been using Workhub for months now - I have nothing negative to say about the platform!

Review Source

Response from Workhub

November 7, 2025

Thank you so much for your valuable feedback. We are thrilled about the future of Workhub and eagerly anticipate implementing even more features and capabilities to enhance your processes through the software. Our dedicated customer success team is always delighted to assist you.

CG

CARRIE G.  
Vice President  
Oil & Energy  
Used the software for: 2+ years

### "Best decision we've made for managing our Safety Program. "

June 20, 2024

5.0

Excellent program! I am a huge advocate for Workhub and all it offers. They are consistently growing and improving and its exciting to be a part of it.

Pros

Customer service and response time is second to none. Workhub features and options cover everything we need for compliance. The new features that come out periodically are always a positive and useless improvement to the program.

Cons

I wish there were more training videos on how to set things up. Safety compliance is so complex within our industry so I'm constantly needing to figure out how I can gear our program more towards the industry requirements.

Reason for choosing Workhub

The customer service.

Review Source

LM

Lisa M.  
Safety Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great solution to organize and maintain a safety management system"

May 30, 2024

5.0

I have implemented and utilized this program at 3 different companies over the past 12 years and am impressed with the continuois

Pros

I love how easy it is to create and implement a full SMS and provide workers with good value information and training.

Cons

There are a few limitations with being able to assign trainind or bulletins to specific people vs the whole group, and some of the reports are limited.

Review Source

DR

Debra R.  
Safety and Compliance  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "How Workhub makes our company safe"

May 17, 2024

4.0

100%. If there is ever a problem I can get a hold of someone immediately and the problem is rectified, unless it is a chair screen interface problem :(

Pros

Ease of use. Whether I'm signing up a new worker or looking for archived information there is never an issue.

Cons

The certificate review. While it is still in the beta form, I liked the old format better.

Review Source

MB

Mike B.  
Health and Safety Coordinator  
Government Administration  
Used the software for: 2+ years

### "Workhub and Safety Management "

April 2, 2024

4.0

Great, it's easy to manage and the staff like it as well for a singular collection of all Safety Related items.

Pros

Training: good modules Inspections: easy to use.

Cons

Inspections: need the ability to drill down to unit, facility and people with safety related data. Check on Best Practices reporting in Alberta to see what we use for comparison between our peers in other parts of the province. Units: kilometers or hours on spreadsheet to trend the useage. People: which staff are completing the inspections.

Review Source

SF

Stephanie F.  
C.E.T.  
Oil & Energy  
Used the software for: 2+ years

### "Data Nerd"

August 23, 2021

5.0

The key feature of WorkHub (and Safety Sync) is it's ease of use and brevity. Other apps take longer to accomplish the same task and can be overly complicated. I believe that WorkHub knows its audience. We want simple, effective software for basic users, or those who may not be as adept with software interfaces. I appreciate the new, more graphic style of UI. As an Administrator, I rely on the reporting and metrics provided but I'm a data nerd so more and even more granular reports are always well received. I love evidence!

Pros

WorkHub if fast, efficient, intuitive and accurate. It is simple in design for both users and administrators. WorkHub presents, records and reports information in a linear fashion. It is very binary in its presentation of information yet is simultaneously detailed for administrators when establishing information in each module, i.e instituting a new policy. My relationship with support and technical staff is excellent - 5 stars

Cons

I haven't figured out how to adapt or fully utilize Competencies easily. For example, if there are 3 - 5 specific areas and within each area there are ~ 7-10 key locations and in each location reside ~100 competencies. An Assessor/Assesee would have to manage requests and approvals for the remainder of their days. I haven't quite figured out how to engineer this feature to my specific industry needs.

Reason for choosing Workhub

n/a

Review Source

Response from Workhub

September 1, 2021

Thank you for the amazing review! We're so happy we can provide you with a software that meets all your needs! We would love to set you up with our implementation expert to help you out with competencies! Please contact support@workhub.com and we'll set it up for you.

TM

Tanya M.  
Safety Consultant  
Public Safety  
Used the software for: 1-2 years

### "Workhub Administrator View"

October 27, 2023

5.0

By far this is one of my favorite programs to work with.

Pros

This platform is user-friendly, the chat support or phone in is reliable and helpful with followup if required. The layout of the platform is easy to understand with pop up user guides when you hover over the icons mostly.

Cons

It is frustrating when the course will not acknowledge the certificate due to not setting it up in the right sequence. This was a learning curve that support help me to get through.

Reason for choosing Workhub

I chose to go with workhub due to the user friendliness of the platform and the various amenities it has that fits the many companies we work with as a Safety Consultant.

Review Source

Response from Workhub

March 21, 2024

Thank you so much Tanya M, for your positive feedback! We are glad to have you as our customer and to see that you are enjoying Workhub Software.

MJ

Matt J.  
Payroll and Safety Adminstrator  
Food Production  
Used the software for: 6-12 months

### "Work in progress with a lot of potential."

March 25, 2024

4.0

I learned how to navigate the system through trial and error, and have become a teacher for the rest of the managers here on how to use it. We are constantly learning more efficiencies that we wish were simply explained in some way, and finding glitches or things that don't quite work as advertised. It's like having a great new device with no manual or technicians.

Pros

It provides a convenient place to keep training records, SDS sheets, and inspection reports. The reports you can pull from the system can provide useful insights.

Cons

The "safety meetings" function does not link to training or compliance as it is supposed to, so every meeting will require an admin going through and marking the training as complete manually.

Review Source

GT

Gerald T.  
Health and Safety Advisor  
Environmental Services  
Used the software for: 6-12 months

### "My experience"

February 16, 2024

4.0

Pros

Easy to figure out back end. Fairly quick response to questions.

Cons

Starting to look "outdated". No integrated forms and workflow (FLHA's, etc.)

Review Source

Response from Workhub

March 22, 2024

Thanks Gerald, for taking the time to write this review; it means a lot to us. Cheers!

VR

Verified Reviewer  
Health & Safety Advisor  
Oil & Energy  
Used the software for: 2+ years

### "Always satisfying dealing with SafetySync"

April 10, 2018

3.0

Most but not all of my reports are in one place. I can track worker progress in training and orientations and certifications. Keeping tabs on SDS , as the system lets me know when they are due.

Pros

SafetySync is continually improving the software, and it is easy to use, and the flow seems right, The ease in which the workers can see their progress through their portal.

Cons

Hate the cartoon like figures on the training courses. Not being able to customise the reports upload section, but in having said that, I always get help from SafetySync if I am trying to do something, and it doesn't work, they will point me in the right direction and give recommendations. At this point, I believe SafetySync is still evolving.

Review Source

SS

Samantha S.  
HR Generalist  
Oil & Energy  
Used the software for: 6-12 months

### "S. Suek review"

April 1, 2024

4.0

Pros

I enjoy that it is relatively straight forward for my process in using it. I can't speak for our HSE Manager and how he feels on his part.

Cons

My boss seems to be having some trouble with the inspections. We wish it would save progress on what has been done, even if you need to get out of the inspection.

Review Source

HM

Holly M.  
Quality Assurance Supervisor  
Oil & Energy  
Used the software for: 2+ years

### "Safety Sync Review"

September 18, 2019

5.0

Our overall experience has been altogether positive. We've also experienced quick customer service.

Pros

SafetySync is a handy tool for our multiple locations to access training, procedures and HR forms. SafetySync is accessible on cell phones and our employees can log remotely to access their credentials as well as the above listed items remotely. It is also a handy audit tool and is used for reporting near misses and incidents as well.

Cons

It would be nice to be able to have our employee fill out a form (near miss, NCR, etc.) and submit it directly through SafetySync.

Review Source

DG

Drew G.  
Volunteer Services Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "SafetySync for The Mustard Seed"

January 5, 2017

5.0

We use SafetySync as a training and onboarding tool for our volunteers... since I used to work at SafetySync, I highly value the system and I'm glad we've been able to manipulate it's capabilities to fit with our needs... Perhaps using us as an example, the software could be sold to other volunteer based not-for-profits that require training before volunteers can become part of an organization. It works perfectly for us.

Pros

Easy to add our training and documents to the software. Seems to easily integrate with existing systems.

Cons

It seems most people are STILL bad at using online systems... because people get confused with the employee portal and find it hard to navigate. I suspect this issue will fade as the next generation will identify more with systems and computer-based interfaces. But for now, it's still funny and frustrating at the same time. Perhaps there can be a button that can toggle on and off which would allow popups to direct people - or notify - of various buttons they can click and why.

Review Source

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