--- title: "SAP Signavio Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SAP Signavio the right Business Process Management solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/137139/Signavio/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- SAP Signavio 4.4 (29) [View alternatives](https://www.capterra.com/p/137139/Signavio/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of SAP Signavio Ease of use 4.3 Customer Service 4.4 ## Showing most helpful reviews Showing 1-25 of 29 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joana A. Library Assistant Used the software for: Less than 1 year ### "SAP Signavio Makes Process Mapping Easy and Collaborative" November 11, 2026 4.5 We struggled with processes living in people’s heads and random documents, so it was hard to see where things got stuck or who was responsible for what. Now we can map everything in one clear, shared place, which has made it much easier to spot bottlenecks and talk about improvements with colleagues. The result is less back and forth, fewer misunderstandings, and a lot more confidence that everyone’s working from the same picture. Pros What I like best about SAP Signavio is how easy it is to get started. I didn’t need a technical background to map out a process, and the editor is clear enough that you can see how everything fits together without much fuss. I also like having everything in one shared place, so it’s simple to show colleagues what I’ve done and get their input. It makes process work feel a lot less daunting. Cons It’s not that I dislike anything big, but there are a few things that could be better. The editor can feel a bit slow once a model gets large or has lots of linked processes, and finding your way around the repository gets harder the more it fills up. I’d also love better search and filtering, so it’s quicker to find a specific model or element. And while it’s easy to get started some of the more advanced features aren’t as obvious, so clearer guidance or tooltips would help new users get more out of it. Review Source QA Used the software for: I used a free trial 3.5 November 5, 2026 AI summary based on a full review SAP Signavio delivers significant benefits by addressing issues related to process visibility and inefficiencies, ultimately improving collaboration between teams. The initial learning curve can be a drawback for new users, impacting their experience with the software. Log in to unlock the full review, detailed ratings, and pros & cons VIE - Project management officer Used the software for: 1-3 years ### "Signavio suite is definitely the best tool I used for Business Process Management Initiatives." March 19, 2018 5.0 Signavio suite is definitely the best tool I used for Business Process Management Initiatives and it assists us well to maintain Operationnal Excellence. Pros Process manager is the best BPMN modeling tool I know, it helps us to start our BPM initiative from its current maturity to our required levels: from inconsistency to continuous improvement depending on activities criticality; with effectiveness and ease of use to get diagram and literary views of Business as Usual. We are using Signavio to get a first theorical view of our company across international entities and the Collaboration Hub is suited to onboard every of our Business stakeholders with transparent and customizable access plus a transversal Business oriented organization. We use it combined with the Dictionnary which provides us a centralized source of information for Business processes and related data. As far as I tried and got information, with Signavio's webinars and 30 days trial, on the Workflow Accelerator and Process Intelligence modules, I'm sure it will assist us to implement higher level of BPM maturity for Business Transformation projects when we will require it to maintain our Operational Excellence. Cons I would say that Signavio is really good for its purpose and related Core functionnalities are working well but when it comes to side ones it sometime lack of performance: for example the Dictionnary module struggles to manage and display data while it's really fast and effective when you acces it from the Process manager module while modeling. Customer support is good and reactive but I would say that it miss some transparency regarding functionalities as Signavio is still under development and regarding the Agile method new versions are delivered often; it's sometime hard to keep the track on every changes... One last point would be regarding prices: the tool is licensed based which is not a problem regarding medium to big sized companies but could be for smaller use like personal or smaller companies. Review Source Process Architect - Senior Consultant Used the software for: 3-5 years ### "Signavio Easy of Use - Process for Everyone" January 20, 2022 5.0 My experience from day one to today has been great, with engagement all levels up to \[SENSITIVE CONTENT\] and regular interactions with design and development teams in German. Customer Success delivers exactly want is says, consulting support could be improved as they have grown but all in all they deliver what they say they will and when we need it. Pros Easy of use from workshop to model and publish. Process Mining to test and challenge the actual execution against the previously documented process, to add performance on top of the model and continually enrich and provide insights on when change or action is required. Cons Reporting is not out of the box functionality and you need to coder to get the data you add via modelling. Workflow Accelerator and simulation are powerful but need some $$$ spend to get into best in class. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) We need a tool that could be used by non-process people and Signavio met and delivered this for our entire organisation Alternatives considered [GBTEC Platform](https://www.capterra.com/p/181735/BIC-Platform/) Reasons for choosing SAP Signavio Ease of use and collaboration. Review Source Matt M. BPM Used the software for: 3-5 years ### "Good Software -> seems to go downhill in core and missing updating the Core (not the Data mining)" July 23, 2020 3.0 Signavio is a good software but seems to concentrate on Data mining, and missing the necessarily needed enhancement in the core as well. When you sign up, and you have lots of people depending on is, make sure you have an SLA for Bug fixes agreed. Pros The Collaboration Hub - Comment function to discuss, agree and improve processes is world-class. The Ability to have lots of different Notation languages (Archimate for Enterprise Architecture Diagrams) Dictionary is extremely valuable, as we are mapping the IT Systems and Data Objects in the Business Process maps as well. Map Processes in filling out an Excel template (Quickmodeler) Easy to use Cons Missing Workflow function (Actors email stored in maps -> makes is not usable). Reporting, Dictionary not enterprise-ready -> to slow and Reporting limits (250 processes). Variants of processes (no functionality for it). No To Be processes functionality Copy function only 1 one 1 process (if you like to keep your Revisions/versions) - no Folder can be copied Support if you have a bug can take many months (this got worse and worse). No of Bugs have increase a lot. Switched from [Bizagi](https://www.capterra.com/p/127621/BPM-Suite/) Needed a Dictionary and easy to use portal function. Reasons for choosing SAP Signavio IAAS offered us to easily integrate and report outside of Signavio's standard reports. It also allows us to report on 5.000 processes as of SaaS 250. Easy usage and Collaboration Hub function made us select Signavio. Review Source André René S. Head of Business Process Management Used the software for: Less than 1 year ### "Signavio is a great BPM tool with high acceptance among our employees" July 30, 2020 5.0 Signavio is very easy to learn and use for modelling processes. In addition it is also very easy to use for the COllaboration Hub users to have access to processes. We received from both user groups very positive feedback. Even people that were reserved in the beginning love this tool now. Thanks to Signavio we have taken a big step from "Why can't we continue with the processes in Word documents" to "Wow, that's amazing". Due to COVID the deployment program took place remot via GoToMeeting. But it worked very well and the whole programm was well prepared and very helpful for us. We choose the premium deployment program, what allowed us to continue with monthly Q&A sessions with SIgnavio. This was very helpfulö for us and together with Signavio consultant it was more like a real team-work. We really appreciate that. Pros \+ high acceptance of the Signavio Collaboration Hub by our employees (what is the highest value for us) + easy to use for process modelling users and collaboration hub users + collaboration, everybody can contribute in process improvements + excellent deployment program + fast response to questions/issues + IT feedback "fastest and easiest Single Sign On (SSO) we have done so far" Cons \- some small graphical bugs, but they are addressed immediatly by Signavio to their product development team - no stanard process model based on best practice included, but could be helpful in the beginning for unexperienced companies - not the cheapest solution, but also high value (so for us thats fine) Switched from Professionalize business process management Optimize efficiency in the whole company Make processes available to everybody to contribute improvement ideas Learning tool with links to all other IT systems, templates, platforms, links etc. (we are a fast growing company with many new employees) Reasons for choosing SAP Signavio High user acceptance positive reference calls Review Source Principal Business Process Analyst Used the software for: Less than 1 year ### "Far above the competition - exceeded our requirements" May 29, 2018 5.0 Signavio has helped us gradually build the awareness, governance and orientation towards business process management. The product is very scaleable and grows as BPM maturity develops. Pros We developed a list of requirements and then evaluate 40 tools. Signavio Process Manager and Collaboration Hub were far above the competition for our requirements. Our main requirements were a capable and flexible BPMN 2.0 modelling tool that was cloud-hosted, browser-based and inexpensive. Signavio exceeded our expectation by providing model validation, enterprise architecture, value-chain modelling, customer journey mapping, process simulation, a central dictionary and the ability to create custom attributes. Cons We are looking at workflow management now and the Workflow Accelerator module of the suite is well suited to our needs. This will enable us to quickly and easily deploy workflows. It is not a 'con' as such, but it would be great if the IT application integration had more options. At present, it has JavaScript, which enables integration with applications via an API. It would be great if there were Office 365 integration as well as Google Docs and Box integration. Review Source Response from SAP November 19, 2018 Thank you for the kind review, Stanton! We are thrilled to hear that we met your requirements and will strive to do so moving forward Engineer Used the software for: 1-3 years ### "SAP Signavio - Best Tool To Manage Business Processes" June 12, 2023 5.0 Real time process monitoring is very easier with SAP Signavio which help to improve processes and manages tasks for better results. Allowing us to assign a task to particular employee using process routing with SAP Signavio Pros SAP Signavio is the best tool to manage business processes efficiently. It is allowing us to handle un-structured data and get proper insights for decision making. Cons As of now there is nothing to dislike about this tool. It is helping me a lot at my workplace. Review Source Head CoE BPM Used the software for: 3-5 years ### "BPM in its purest form!" March 3, 2021 5.0 Moving along the customer journey to an efficient and effective service with the appropriate customer experience is an important step. support in the design and optimization of processes has never been easier than with signavio. Pros the use of state-of-the-art BPM technologies in combination with each other in a single business transformation suite makes this product unique Cons very easy integration in enterprise-wide and best value for business and it. Switched from Modern services need the support of modern analysis and design tools. With Signavio, we have found our tool. Reasons for choosing SAP Signavio best overall performance that wowed us. Review Source SAP Consultant Used the software for: Less than 1 year ### "Flow charts with signavio " February 28, 2024 4.0 Pros We used SAP signavio in our project for business process flow management. It was part of our major deliverables. I used SAP signavio for the first first time and it was highly user friendly. It was easy to understand and work upon this tool. I liked this tool for its user friendly nature. I created multiple business process flow for our transformation project. We can add multiple nodes and sub tasks. Good tool for simplified understanding of process flow/ workflow etc. Cons There wasn't much which I don't liked, maybe cif we can enhance colour themes it can be more interactive. Review Source Associate Director Used the software for: I used a free trial ### "SAP Signavio, an ultimate tool for your BPM" May 20, 2024 5.0 Pros 1\. Solid platform to work on 2. Excellent API and looks 3. Smooth to use even for huge data sheets Cons 1\. Integrations needs to go though numerous steps, time consuming and tiring 2. Onetime sign in fails mostly on mobile access Switched from [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/) Review Source Consultant and Inside Sales Manager Consultant and Inside Sales Manager Used the software for: Less than 1 year ### "Best Process Tool" October 23, 2019 5.0 This tool is great. It's easy to use and fit for purpose. Pros Easy to use SaaS Scalable - can start small and grow Does process modeling, simulation, workflow, and process mining Nice sales and consultants Reasonably priced Cons There's not much to complain about This software does exactly what it is supposed to I suppose it could be cheaper for the basic implementations Switched from [Orbus](https://www.capterra.com/p/168782/iServer-for-Enterprise-Architecture/) Review Source Program Manager Used the software for: Less than 1 year ### "Value for Money" August 16, 2022 4.0 Overall experience is good. Pros Signavio comes in a package that generally doesn't require integration between W/F execution and process design Cons Process Intelligence is not that great compared to Celonis. It can be improved Switched from Due to process harmonization demand Alternatives considered [Pega Platform](https://www.capterra.com/p/151476/Pega-7-Platform/)[Celonis](https://www.capterra.com/p/156958/Celonis/)[XTIUM Contact Center](https://www.capterra.com/p/169024/Call-Center/) Reasons for choosing SAP Signavio Due to ease of iplementation Review Source Process Excellence Manager Used the software for: Less than 1 year ### "Signavio Process Manager Review" November 3, 2021 4.0 Pros User friendly with great interface and unique collaborative possibilities on processes. Cons Integration with SharePoint online should have same functionalities as with normal SharePoint (e.g., allow for search in document content). Reasons for choosing SAP Signavio User friendliness, SAP acquisition Review Source CEO Used the software for: 3-5 years ### "Easy to use and very Flexible" February 5, 2021 5.0 Pros Easy to use Flexible Frequent new Versions Collaboration with team members Process Intelligence is very useful Cons More flexibility to develop comprehensive MS Word report - this is on the horizon for the near future Switched from Much more flexible and easy to use product Review Source VD Venessa D. Marketing Manager Used the software for: 3-5 years ### "Powerful Agile Business Process Management Tool" September 24, 2020 5.0 Pros Easy to use and configure according to your company needs. The Collaboration Hub makes the processes much more "alive" in your organisation by giving all employees and stakeholders the ability to view processes and additional related information. Process Intelligence and Simulation is extremely powerful and places Signavio on another level. Cons Word Reporting capability could be made more configurable. Review Source LM Leonor M. Head of Business Process Management Used the software for: I used a free trial ### "Maybe for bigger organizations ..." January 13, 2023 4.0 Testing was ok, BIC Process Design feels way better in using though. Pros Process management seemed ok from what I've seen so far. Cons Biggest problem was the contact to the sales team and this is the main reason why we decided for BIC Process Design from GBTEC Software AG instead. At signavio the sales specalist didn't really prepare his kick-off presentation for our individual demands and also when we asked for pricing he made us an offer for a small roll out. I said 3 times i want to see scaling effects in pricing, like "What would it cost if we want to license the full company one day?" He never really answered that question. Review Source Signavio Product Owner Used the software for: 3-5 years ### "Signavio Review" April 9, 2021 5.0 Phenomenal experience - one of the best vendors Pros Ease of Use and usage without training intervention Cons Can increase more mining abilities like including percentages as an option on value widgets Review Source Software Test Engineer Used the software for: Less than 1 year ### "Used it as a student for process modelisation." October 27, 2017 2.0 Pros Modelisation is okay. The drag and drop system for processes is nice and the interface look is pleasant. The best practice verification is useful too. Cons Great interface =/= good product and easy to use. They offer you to review past revisions but YOU CANNOT RESTAURE the changes. The simulation process is just completely under performing. As soon as you have a complex process the simulation says it cannot handle the process and stops prematurely. Review Source Response from SAP November 2, 2017 Thanks for taking the time to try out Signavio and provide feedback. Regarding the note on restoring past revisions, this is actually a capability in the Process Manager. If you open the notification and activity feed for a process diagram, you can see all past versions with the ability to restore in two clicks. Event Manager Used the software for: 3-5 years ### "Easy to use but lacks collaboration features" September 14, 2020 4.0 Signavio helps create models to streamline processes. It allows us to map internal processes and optimise them. Pros Signavio is very easy to use. Creating models is simple. You can drag and drop, which is intuitive for first-time users. The software is especially useful in the field of education. Cons Signavio lacks real collaboration features. You can share documents but cannot work on them at the same time. This is a feature that would greatly improve the software. Review Source Principal Consultant Used the software for: 3-5 years ### "Significant for SIgnavio" April 26, 2022 4.0 Overall effective to caputre processes enterprise-wide etc Pros If you are familiar with business process ita very good enterprise tool that is collaborative and robust. Company provides a lot of training for those new to it. Cons Importing from old processes designs (visio) could have gone smoother Switched from [Visio](https://www.capterra.com/p/201133/Visio/) Review Source Partner Manager Used the software for: 3-5 years ### "Great for processes" April 15, 2019 5.0 Pros Super tool to model own PRozesse or the PRozesse of a customer. Signavio is flexible Deployable and easy to learn. You can easily modify the PRocess and share it with other team members. Various notations are possible. Cons The handling could be a little more intuitive. It definitely takes a while to get an overview of all functionalities. Review Source GDPR Business Analyst Used the software for: Less than 1 year ### "GDPR Data Analyst using Signavio " November 14, 2018 5.0 I use Signavio for drafting business models and business flows. Signavio is very easy to learn and have very nice user manual which makes it easy to understand. You have a lot of pre-defined decision and notations which makes the process diagrams flexible. Once you complete a business flow, it does a quick check on the diagram and shows the errors which helps you to construct a perfect flow. Pros Easy to use and learn. This is fully web based software which helps to save the space on your system and helps to manage documents easily. Cons Do not have connectivity with make back-end systems Cannot automate business flows Review Source Response from SAP November 19, 2018 Hi Rahul - thank you for the kind review. We pride ourselves on ease-of-use, so we're thrilled to hear that you find Signavio software intuitive. Regarding automation, I would recommend speaking to your Customer Success Manager about Signavio Workflow (https://www.signavio.com/products/workflow-accelerator/). They should be able to help you evaluate it for automating business flows. Cheers! Business Analyst Used the software for: 1-3 years ### "World Class BPMN Tool" November 2, 2017 5.0 1) Quantize Process Performance Analytics 2) Assess your Business Process and Recommends syntax issue Pros Process Simulator - One of the best features of this tool, It adds stars on your shoulders with the required blend in your consultative pitch for BPMN Current to Desired or COTS Onboarding Assessments Cons My observations are well established in terms of usage of Signavio and they are working to their best for tool and it does meet all the requirements for consultants. Review Source Anurag T. Dy. Manager Used the software for: Less than 1 year ### "A great BPM tool with good customization" August 5, 2019 4.0 Pros We migrated our processes to signavio and support was great. This was significant improvement over earlier custom developed BPM tool. Cons Learning curve and interface may not be suitable for few. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.