# Auction Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Auction Software the right Auction solution for you? Explore 144 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136964/Auction-Software/reviews --- Auction Software 4.8 (144) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Reviews of Auction Software Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews TV Thomas V Market research interviewerMarket Research, 51 - 200 employeesUsed the software for: I used a free trial. “The overall feel is very easy to use and it’s even customizable.“ January 15, 2026 Samantha W OwnerAccounting, Self-employedUsed the software for: More than 2 years. “Fees can sometimes add up, can be unfair to sellers.“ February 15, 2023 Mihai T Commercial Development DirectorComputer Hardware, 201 - 500 employeesUsed the software for: 6-12 months. “Customer support very impressive and quick to action.“ April 5, 2024 ID Ian D Company directorConsumer Electronics, 2 - 10 employeesUsed the software for: 6-12 months. “I have used 3 other software companies before going to auction software and we had nightmare situations with the other 3 companies that wasted a lot of money and time.“ October 20, 2020 JO James O Chief Operations OfficerConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months. “Communication is key, and \[SENSITIVE CONTENT\] and his team have always been able and ready to communicate effectively and efficiently, to help ensure a positive, streamlined experience. When we have not been clear in our needs, they have always been sure to ask the questions necessary to ensure they are able to deliver. “ October 2, 2022 AR Avi R DirectorEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “Outdated software running on old Ruby version that cannot be updated.“ June 22, 2020 TV Takumi V PROJECT MANAGER/ APPRENTICE TRADERFinancial Services, 11 - 50 employeesUsed the software for: 1-2 years. “You can customize your software to make it easier to use and understand with your exact needs and the backend is much more modern and visually appealing/easy to use vs existing large auction houses.“ April 27, 2022 AW Amanda W OwnerEntertainment, 2 - 10 employeesUsed the software for: Less than 6 months. “It doesn't tell that and the customer is unaware until they try to make a second bid.“ May 1, 2020 ## Showing most helpful reviews Showing 1-25 of 144 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mo P. VP Operations Semiconductors Used the software for: Less than 6 months ### "Custom Software From a Box" March 11, 2022 5.0 Despite a great product designed to fit and meet our goals, it would have not been able to accomplish if the team involved did not work in such fashion. It was fascinating to know how every time I would suggest or recommend enhancing it was immediately communicated through the entire staff and address almost instantly. In brief very efficient line of communication and customer support! Pros Now days no one in any industry wants to design anything from scratch, this approach is extremely expensive, the delivery time can range in years and a few headaches on the way. Auction Software Team had it all in a Box, I only had to lay out my plan, my vision, my goal and the time I had to get everything done. In no time they had it all developed accordingly almost like magic, very happy with the outcome. The team is very knowledgeable, the grammar involved in developing a system is immense when is not within the line of everyday work that you do, but when you work with their Team it feels like they read your mind. A working team that works is such amazing synchrony despite being in two different continents. Cons There was nothing really that was not addressed accordingly, everyone was always ready to take on any request. Least to say, I am happy with the final outcome. Reason for choosing Auction Software We were looking for a software developer that would work with us, partner with us in the process. More importantly a company that would WANT to work with us and DEVELOP for us. After we got in the phone, and we explained our vision we heard honesty and a promise to take the task more in a personal note than a business. Review Source RR Ronnie R. CEO Retail Used the software for: 6-12 months ### "The software we've been waiting for!!! Saved our company! " July 26, 2024 5.0 Pros Working with \[sensitive content hidden\] and his team at Auction.IO has been monumental for the growth of our company. The software he built has been perfectly tailored to our needs and the transformation it has brought is nothing short of amazing. \[sensitive content hidden\] and his team are diligent, thorough, and consistently deliver products that exceed our expectations. I highly recommend \[sensitive content hidden\] and his team for any and all software projects. Cons Prior to this experience, I hadn't had much experience with software so there has been a big learning curve on my part but \[sensitive content hidden\] and his team helped me every step of the way. Switched from [Auction Flex](https://www.capterra.com/p/92367/Auction-Flex/) They don't offer customization, use too many different portals so nothing is trackable for company P&L's, very expensive, and customer service was below par. Review Source TV Thomas V. Market research interviewer Market Research Used the software for: I used a free trial ### "Pretty great!" January 15, 2026 3.0 Even though I didn’t use the service for long, it still was a great way to find what I was looking for. Pros This software is great for buying and selling everything from collectables and wine. The overall feel is very easy to use and it’s even customizable. Cons For me, I found there was a bit of a learning curve. Once I got used to it though it wasn’t so bad to use. Review Source JO James O. Chief Operations Officer Consumer Services Used the software for: 6-12 months ### "A great service at a highly competitive price point" October 2, 2022 5.0 Communication is key, and \[SENSITIVE CONTENT\] and his team have always been able and ready to communicate effectively and efficiently, to help ensure a positive, streamlined experience. When we have not been clear in our needs, they have always been sure to ask the questions necessary to ensure they are able to deliver. In addition to this, they are regularly releasing updates that have made our website and the administration thereof more efficient. We look forward to working with Auction Software for years to come. Pros This software has been instrumental in our company growth. From the very first meeting with \[SENSITIVE CONTENT\] , communication has always been consistent and fast. When we have had questions, needs and wants, the team has been ready to assist and has always been there to ensure we are receiving a positive experience, in turn, helping us deliver a positive experience to our customers. The software is excellent and adaptive. When we have required adjustments, they have been sick to develop and deploy, and have worked had to be sure that we are satisfied. Moreover, for the quality of the work and service provided, the pricepoint is excellent. I would absolutely recommend Auction Software to anyone looking to create a new service, or upgrade an existing one. We are currently adding new features and upgrading existing features to assist in our website performance, and it has been a pleasure working with \[SENSITIVE CONTENT\] and his team every step of the way as we collaborate in continuing to develop the backend administrative features we rely on. Cons There were some features that were add-ons that we felt should have been included in the original development, but overall Auction Software has been responsive to our needs and helped to ensure that our company is ready and able to continue servicing our existing clients, while helping us promote growth. Alternatives considered [AuctionWorx Enterprise](https://www.capterra.com/p/114997/AuctionWorx-Enterprise/) Reason for choosing Auction Software The number one reason we decided to go with Auction Software is because of their timeliness and responsiveness in communicating with us. We originally were going to go with another service, but they would take days, and sometimes weeks to respond to inquiries. Additionally, when we made our original request for proposal, we were sent a generic list of services and prices and a pre-recorded demo of the software in use. After letting that company know we wanted to move forward, we did not hear back from them for at least a month. By the time we did hear back from them, Auction Software already had a development test site up and running for us. It is important to team up with and collaborate with a company that sees the importance in being a responsive communicator and active listener, and \[SENSITIVE CONTENT\] and his team have met and exceeded that need every step of the way Review Source Jedidiah B. Co-Founder / CEO Internet Used the software for: 2+ years ### "Reliable, Affordable, Quality e-Commerce Services" January 7, 2019 5.0 We've experienced positive business relations with Auction Software for 5 years. They've always been reliable and capable of solving almost any e-commerce issue we've faced. Auction software has always provided excellent service and capable teams to handle all essential aspects of our e-commerce product creation timelines. From product management to design to development and live-launch, Auction Software is highly skilled for every step of the way. Pros Everything is easy with Auction Software. Auction Software's team helped us create and grow two e-commerce companies that I've managed from the ground up. And in both scenarios all work was performed with transparency and full reliability. Everyone at Auction Software is professional, trustworthy, and accountable in their work. And their proprietary software makes everything simple to manage along the way. Cons I can't think of many cons with Auction Software. Review Source Ilia T. Business Development Manager Non-Profit Organization Management Used the software for: 2+ years ### "Don't bother." December 27, 2019 2.0 Dreadful. Pros What we liked most, was the idea. We spent just over a year building and customizing the platform on the premise that after the development and subsequent 12 month maintenance contract we could take control of our creation. Cons Unfortunately, as soon as the maintenance contract kicked in, the developers and the owner did not seem to care that our website did not process payments. There was no accountability for prepaid hours and the site was not hosted in Australia as per our contract. There were countless other issues and lies. We spent 2-3 months chasing them for a solution. They only started to care when we cut their monthly maintenance payments by 40%. It took us an additional 2+ months to fix the issue ourselves. Our contract with this developer stipulated that we would own the rights to use and host the final product. However, the company seems to be in some sort of financial trouble, the owner repeatedly asks for additional fees and is trying to come up with a way to have us pay a subscription. Either an ongoing fee to use the bidding engine, a new maintenance contract, a new fee of $2250 to "convert the code"?! - why should we pay extra to convert code on a product which we already paid for to develop and own? Review Source Response from Liquidity Services Software Solutions January 4, 2020 Business is a two way street and customer is the king. We strongly believed this. Even though the customer was unreasonable, we worked many hours including paypal issue which was not ready . In spite of 4 outstanding 180 days past due payment (May-Aug), we did not stop the work on a good faith till Dec 19. We offered $75 hosting but customer declined and would like to host in Australia for free which is totally ambiguous. We can't take a risk on our IP that is worth more than $1M and 8 years of 100s of people hard work. We gave 4 solutions all rejected. In addition GitHub was provided in Jan 2019. Customer was happy till Nov 2019 in Dec since their idea did not work they started low balling us and tire kicking .Developing greatest product takes vision, co-operation, commitment and focus.However, this only motivates our team to give even better product & service to our existing & future customers. More facts \[SENSATIVE CONTENT HIDDEN\] and \[SENSATIVE CONTENT HIDDEN\]. Also contract can be shared. Jason S. COO Wholesale Used the software for: 6-12 months ### "We launched our new company using Auctions Software from day one. " May 24, 2023 4.0 Pros The Dev team has been very responsive and helpful since day one. We have been working with the team since the day we launched our company, so we've been learning as we go and the Dev team has been great at helping create solutions to help us streamline our operation. Cons I wish there was a way to fully integrate with Quickbooks. The dev team spent a good amount of time trying to develop the integration the way we needed it to work but there were a couple of hurdles we couldn't cross. Review Source Geoff C. Chief Technology Office Luxury Goods & Jewelry Used the software for: 1-2 years ### "Excellent software and responsive technical and management team." July 25, 2019 5.0 We have had a demanding customisation project - based on Auction Software's platform. Our customisation has been extensive, and sometimes a moving target - a challenge for any development team, and I know we have been demanding of AS's team. They have consistently risen to the challenge and delivered, above and beyond expectations. Excellent communication and timeliness from the project management team, they are committed to customer satisfaction and very customer-focussed and determined to see us succeed. Not only cost effective, but great management, responsiveness, and a willingness to engage. Pros The auction software is flexible and extensible. The architecture is modern and performs well in a cloud based environment. (We're running on Amazon's AWS with advanced database and operational configuration to meet demanding performance requirements). The base system design permits enhancement, and we have some unique requirements that we are implementing with Auction Software's help. Cons I have no negative comments about the software or system delivered. Review Source Mihai T. Commercial Development Director Computer Hardware Used the software for: 6-12 months ### "Great and complete solution to use" April 5, 2024 5.0 Pros Customer support very impressive and quick to action. Cons We could set up an annual payment so we don't have to pay each month. Review Source Sean P. CEO Entertainment Used the software for: 2+ years ### "Auction Software Plus" September 6, 2022 5.0 Very good experience. The team if very motivated to help and support. Pros For us it is the team that allowed us to customize their core solution to fit our needs. Pricing is in line and Raj and his team are always open to help. Cons Since we were doing custom development to their core solution there isn't necessarily any cons to the software because anything it didn't do we just customized it for our specific use. The only con is the normal off shore development cycle, although their team has been very accommodating on time zones and support locally in US. Review Source ML Mike L. CEO Sports Used the software for: 6-12 months ### "Lot of Cards usage of Auction Software" May 25, 2023 5.0 Tremendous support and encouragement! From the sales representative that I first dealt with all the way to the company \[sensitive content hidden\] who calls me to check in! Super great support! Pros I buy and sell sports cards and memorabilia. I run groups on FaceBook that we do the same. My goal is to build a site that was not dependent on FaceBook for sales. This was accomplished by my working with auction software. Still in my infancy on using it. So lots to do! However, they made what I asked and did a great job with it! Cons We are working on a few things to make it a bit easier to use. My target demographics is not the greatest computer users. So making the system more simple and easier was a goal that is getting accomplished. If I really need to list something here it was to make it easier and more simple. Their team listened to my input and accomplished what I needed done to make it more simple! Reason for choosing Auction Software Auction software was willing to customize their base application and they listened to what I wanted and did not dictate what I needed to do. Review Source NM NDAKI M. CEO Computer Software Used the software for: 6-12 months ### "Auction Software review by Postyourneed Technologies" July 8, 2020 5.0 With auction software , we have created a customized platform that improves buying processes and decision making for business buyers in Sub Saharan Africa by enabling them to publish their procurement needs in form of call for bids, allowing them to receive offers from multiple suppliers. Pros 1.The Reverse auction engine supports the core functionality of my platform; hence it is the backbone of my platform’s operations. 2.The product is fairly easy to use. With customizations implemented to suite my business processes all users on the eco system can use it with ease 3.Intergartion with our business model and our partners services was fairly easy to perform, with great help from Auction Software’s team. Cons The existing features fit our current needs. However perhaps the supplier could have more flexible maintenance packages. Reason for choosing Auction Software Because I was able to evidently see how my business needs would be facilitated by Auction Software; The support that i got from the sales team and most importantly the value for money( Price) Review Source MB Mohammed B. Engineer Internet Used the software for: 6-12 months ### "Best auction software you will find in the market " July 28, 2017 5.0 This software is helping me to cover an essential part that is missing in the market at my country. Pros The software is huge will cover all the aspects (features) in auction you are looking for ,it is customisable, the team are dedicated looking to pleasure their customers with high quality work , no hidden cost every thing as agreed, the design can be modified, if you are looking to add some functionality the team will suggest the best approach ,mult language , they are selling high quality products with latest programming language , i am sure that as buyer you will be satisfied as the main thing Raj the CEO and the whole team looking for the reputation , high quality work , very organised and well oriented team . Cons Honestly it is unfair to write cons about this great sofware and those dedicated developers , they will not rest unless you are satisfied as buyer Review Source RD Rob D. Owner Used the software for: 1-2 years ### "Good Team To Work With" June 23, 2016 4.0 I have been using this company for almost a year now to build my site. Progress is slow but steady. Raj and his team make every effort to understand what I am wanting for my site and generally accomplish what I am asking for. There are a few language barriers and misunderstandings to overcome but in general this is a great company to work with. Pros This software makes it easy to understand and follow the progress that the team working on my site is making and allows me to assist in any corrections that need to be done early enough in the development that it doesn't cause to big of an issue to repair, replace, or remove the item in question. Review Source DC Dan C. CEO Financial Services Used the software for: 1-2 years ### "Reverse Auction software works well" May 5, 2020 5.0 Great team, work hard to understand our specs. Also very nice people. Pros Both front and back end sync up nicely. Admin section is user friendly. Cons The integration into payment processing is difficult to set up and test. But that's third party, usually an issue with most projects. Reason for choosing Auction Software Close to what we wanted developed. Pricing is a respective value. Review Source NB Nate B. Owner Fishery Used the software for: 6-12 months ### "The best Auction Software" April 15, 2020 5.0 This team was easy to work with and they helped make my dream a reality! Pros The software was customizable which is what I needed for the very unique industry I am in. Cons Nothing to dislike. The software and the team made the changes I needed. Reason for choosing Auction Software I chose Auction Software because of the customer service and pricing. Review Source TD Timothy D. President Used the software for: ### "Straight forward, easy, and fast product tailored for the non-programmer to build a monetizing site." August 12, 2015 5.0 Having worked with a few other programmers trying to find the most adaptable product to meet our needs, Auction Software has developed a great software package with the key features we were looking for in an auction platform. Very easy to use back end delivering on a professional looking front end pleasing to users both aesthetically and function-wise. We wanted an auction platform built on speed and with hours of research and practice with a few different products, Auction Software's choice to go with node.js as a programming foundation is noticeably faster when many users are utilizing the same resources. We have been happy with the support team's delivery of the product and services as promised. Modifications to meet our needs were reasonably negotiated and completed in a timely manner. We caught them in the middle of version changes and they still worked with us which isn't the case with other software developers out there. We have been very impressed and look forward to many profitable years using their product and future projects utilizing their expertise in software development. This is a great business in a box software package with the support and experience to customize for each individual business's idea of what the box should look like. Review Source SG Steve G. Owner Used the software for: ### "Communication is most important, and these guys are GREAT!" February 3, 2016 5.0 I will start by mentioning i had a prior experience with a Different developer that was downright awful, so I began my business with AuctionSoftware.com a bit nervous. Needless to say, I am so glad that i took the chance! Raj & and the entire Team were a Great help all along the way. Between all of the customizing and developing of our Industry specific Auction-House , we had a LOT of requests. Each and every one of them was handled in a professional and short time-frame. From notifications, watch-lists, RSS feeds, sponsor tabs, membership levels & much MORE .... they had their hands full! I am a tough critic, and i have provided a solid 5 stars here. This group of developers/designers have their stuff together! All of this has come together in a reasonable amount of time and quite easily! We Very much look forward to our ongoing business, together. Thanks Raj & Yaprak !! Regards, Steve G. CoralReefAuctions.com Reefdr.com RainbowReefCorals.com Review Source JH Jason H. Used the software for: ### "Very Happy with Auction Software!!!!!" October 20, 2014 5.0 When we went into the Reef Bids project, we wanted to partner with a company we could have a long-term relationship with. We found the perfect partners in Auction software. It is very rare that I have something exceed my expectations, but that is what I experienced from Auction software. Design is about presenting your message to the world. Good design does this as simply and beautifully as possible. Auction software meet our goal to help us present our message in a very modern and clean way; keeping the target market in mind every step of the way. Remember to ask yourself will the contractor understand your project objectives, will the contractor's team be able to effectively communicate with your Team team. With Auction software the answer is a resounding yes. I can get straight answers that aren't overly technical. But what's really important to me are the results. What's nice about the services Auction software provides for us, are that they are easily measured and we can see continuous improvement in our business performance, which makes real difference to us. Bottom line Auction software is 'Super responsive. Reliable. Does a great job overall.' Jason H. ReefBids.com Review Source CD Chris D. Owner Financial Services Used the software for: 6-12 months ### "Auction Software Review" March 4, 2021 5.0 Pros The staff is very easy to work with , every one is fast to reply to emails and calls Cons no major complaints , some things took a little time to get done. Review Source FW Frank W. Business Mgr. Consumer Goods Used the software for: Less than 6 months ### "Everything You Need to Run an Online Auction Business." December 31, 2019 5.0 We are a small auction business run out of our home. This product gives us the look and feel of a dynamic business. Pros We can control everything we need to before, during and post auctions. We were able to design our intro page to fit our specific business and style. It is web based and accessible from anywhere via your phone and mobile app. Cons The hardest part is the pricing license cost right up front. It is a lot of money for a small business to put down before you see any return, but they do offer a free-trial Review Source SC Scott C. Managing Partner Wholesale Used the software for: 1-2 years ### "Managing Partner" January 18, 2017 5.0 The entire process with Auction Software was seamless and easy. They understood our needs and provided a proper foundation for us to build upon. Pros Ease of use Review Source OO Omar O. Chief Technology Officer Used the software for: ### "Delivered as Advertised..." June 17, 2015 5.0 Pros: The original software package had 80% of our requirements. However, Auction Software Services provided the 20% modifications we were looking for. Instead of having our internal developers work on the software, to learn it, to understand the structure, Action Software Services provide expedient services to the modifications we required. In return, our team then was able to spend time working on other extended items that are core to our business. The Auction Software Services team is very responsive, 0-12hr turn around time, on fixing any related issues. They understand the criticality of addressing time sensitive product issues that can turn away customers. Cons: Like any other software packages, their will always be slight bugs. However, it's part of doing business. No software has 100% uptime. You must plan for the 1% of bugs with 99% normal uptime. Auction Software Services provides a generous support plan, or you can manage it internally with your own development team. Review Source OU Ozerk U. Used the software for: ### "Excellent Team, Excellent Coordination, Excellent Development..." December 17, 2014 5.0 On behalf of our team, I would like to thank to Auction Software for their overall performance spent in our latest venture, jetonair.com. It was a true reliable experience to receive a comprehensive support from them during the initial stage of our cooperation. We look forward to have a long lasting cooperation with such a team, to well support us including excellent coordination, but not limited to in all other aspects of our project, development, short cut solutions with the help of the recommendations and implementation of our designs to the product. The provided software is fully customizable but most importantly there was a great leadership and the team is very talented to adopt to different ideas and sectors and it is always good to know that you should not ask to them "is it possible?" It is always possible with such a great team and software; Thanks to Auction Software... Review Source RL Rupert L. Founder Used the software for: Less than 6 months ### "When creating Agribay.com I have found the team responsive, helpful and supportive. " January 25, 2018 5.0 Pros The support and assistance has been invaluable in setting up agribay.com with the process and timelines to going live relatively short and good value. This has allowed us to create the site ready for market testing . Cons Further proactive development would be great - some of the criteria that you are able to apply are limited and fixed and further development hours required to make simple changes Review Source Talk to a Capterra advisor for free and get results within 15 minutes.