# Freightview Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Freightview the right Shipping solution for you? Explore 743 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136895/Freightview/reviews --- Freightview 4.7 (743) [View alternatives](https://www.capterra.com/p/136895/Freightview/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Freightview Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews Intuitive and accessible platform 96% positive reviews out of 225 Most reviewers find ease of use valuable, highlighting a straightforward interface and minimal setup effort. Mark A Sales and Purchasing assistant, 51 - 200 employees. "I have not used this system before working for the company I work for, but it has made workflow very manageable." Occasional technical disruptions 51% negative reviews out of 57 Some users report bugs and issues causing workflow interruptions, data loss, and frustration during daily operations. Significant time and cost savings 95% positive reviews out of 37 Most reviewers report cost saving as a major benefit, emphasizing reduced labor and operational expenses. Timothy M Logistics Manager, 51 - 200 employees. "Freightview makes us better by saving us time and almost always guarantee's me the best rate/service. " Quick onboarding and training 96% positive reviews out of 28 Most reviewers describe training and learning curve as minimal, enabling rapid adoption by new team members. ## Showing most helpful reviews Showing 1-25 of 743 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Orlando H. Retail Warehouse & Safety Manager Used the software for: 2+ years ### "My experience over the past few years with Freightview has been outstanding. Great product." December 19, 2017 5.0 Pros The visibility it gives across multiple company locations. The ability to see multiple tariffs on one page eliminating the use of opening tabs. The ability to create users which on top of increasing visibility cuts down on the inbound calls from outside sales force looking for shipment information. Cons Not allowing pickups to be scheduled if it is past a certain time. If you go to a carriers site they will still allow the schedule but may have a popup saying "pickup time after 3pm maybe scheduled for next day". What that does is allow the local terminal to use its own local rules and shipment load to decide if the shipment will get picked up the same day. Need more education with the carriers to not cover up the Pro# generated with the pre-printed Pro# stickers they carry. When this happens of course, we loose tracking. Review Source Response from Freightview December 21, 2017 Thank you for the review and feedback Orlando! CF Chris F. General Manager Building Materials Used the software for: 2+ years ### "Freightview Review From GM" September 11, 2025 5.0 Great experience so far. Platform is easy to use and navigate through! I would recommend to anyone thinking to use this platform for their transportation needs. Pros Easy to use and navigate through. Information contained is thorough and helpful when looking things up. Cons No Cons. I like it.. There really are no cons so far other than sometimes I have a hard time logging in to the platform, but I believe it might be my companies' issue. Switched from [SAP Enterprise Asset Management](https://www.capterra.com/p/10010817/SAP-Enterprise-Asset-Management/) Freight view is a better platform and better for our business and more cost effective. Review Source DD Danielle D. SALES REPRESENTATIVE Construction Used the software for: 6-12 months ### "Efficient and Easy" February 18, 2026 3.0 Overall, it saves me quite a bit of time. I like the documentation of each shipment and the ability to track easily. Pros I like being able to receive all the quotes at once. I love the tracking feature and the NMFC help being offered. Cons I feel like there should be more communication when the pickup is not going to be made. Sometimes, even when I put the message in the system, I still don't get a reply from that specific company. Review Source SF Samii F. Shipping Coordinator Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "More flexible customization Please. Otherwise great" February 19, 2026 4.0 It has only been about 2 weeks and so far I am enjoying it. Once I have everything set up and our vendors added I believe it will be a huge asset Pros I like that it brings all the carriers into one platform. No longer having to remember which carrier needs which information and then the separate scheduling after the shipments are built. Cons I would like to be able to add items to the catalog (so that I don't have to keep looking up nmfc's) without having to input the dimensions. Our dimensions do differ often. I would also like to see hours of operation to be more customizable. For example one of our vendors is closed on Fridays, and we are closed earlier on Friday than we are Mon-Thurs. Review Source JK Jay K. Office Administrator Printing Used the software for: 1-2 years ### "Freightivew is Excellent!" September 12, 2025 5.0 Pros It's very easy to use. The auditing process is an added bonus, as our previous system did have that option. It's a great value for what we pay for it. Viewing the shipping options and offers is seamless. Tracking the deliveries is very helpful. Cons When auditing invoices it seems like there are a lot of steps to create the custom filter. Perhaps that could be improved a bit. Switched from [MyCarrierTMS](https://www.capterra.com/p/239697/MyCarrier/) We wanted a system that was more robust, and a better value for our money. Review Source Response from Freightview September 18, 2025 Thank you for the great review, Jay! I have shared your feedback around our auditing filters with the Freightview product team, and if there's ever anything else that comes to mind, please don't hesitate to let us know! MB Morgan B. SHIPPING CLERK Consumer Goods Used the software for: 1-2 years ### "Glad our company switched back " September 11, 2025 5.0 I enjoy it alot as we did switch to mycarrier and I did not like it at all. Our dims were put in wrong so we had to manually put everything in and sometimes things automatically went to the bill to address instead of the ship to address. I make much less mistakes with freightview. Pros I like the ability to store product dimensions in the catalog. It makes processing orders go by smoothly and without error. Cons I dislike that the fedex freight priority's sometimes have the wrong pro number. This delays my processes alot and makes it where I dont like to use it but it is always much better priced. Switched from [MyCarrierTMS](https://www.capterra.com/p/239697/MyCarrier/) My company did, but it was because of an issue with the contract. Review Source ND Nick D. Project Manager Construction Used the software for: 1-2 years ### "Freightview - Can't Recommend Enough" February 17, 2026 5.0 Freightview has been fantastic. Logging on, getting instant quotes, booking, getting the labels and documents together, and finalizing the shipment takes minutes at most, with most of the headache from shopping around for quotes completely removed. I can't recommend this software enough. No more 3PLs bothering you, this neutral TMS platform solves everything. Pros Freightview has allowed us to consolidate all our LTL freight quotes into one, easily viewable page, allowing us to choose what is best for our client, whether that is the best value, the fastest carrier, or something in between. Customer support has been phenomenal, and all my emails and issues get resolved the same day. Invoicing is easy to view, navigate, and notice discrepancies, and enabling email notifications on pickups has allowed me to ensure I ALWAYS know when a carrier has missed the pickup. It's a great, secure platform, with little to no bugs or issues, and is a fantastic way to manage your freight orders. Cons My biggest, and possibly only, caveat about Freightview is that I cannot validate residential or commercial address with the system itself. Review Source RT Rogelio T. Import andExport specialist Food & Beverages Used the software for: 1-2 years ### "Simple, Reliable TMS for Everyday Freight Management" February 17, 2026 5.0 Overall, my experience with Freightview has been very positive. The platform makes it easy to compare rates, book shipments, and track freight in one place, which helps streamline day-to-day operations and saves time. The interface is intuitive and doesn’t require extensive training, so it’s easy to get teams up and running quickly. I’ve found it especially useful for managing LTL shipments and maintaining visibility across multiple carriers. Pros Centralized platform with all my carrier in one place. Takes commination out of my inbox. The platform makes it easy to quote multiple LTL carriers side-by-side, schedule pickups, and track shipments without a steep learning curve. Cons I can't message carrier directedly on loads that are API connected. While Freightview is very easy to use, I found the reporting and analytics to be somewhat limited, especially when trying to pull deeper operational insights or build more customized dashboards. Review Source KH Kirk H. Manager Building Materials Used the software for: 2+ years ### "My favorite SAAS. " September 29, 2025 5.0 We have been using Freightview for booking our LTL shipments since 2018. We use several SAAS software packages and Freightview offers the best support of any of them. Their Chat support answers questions quickly and correctly. If there is an issue (which was probably 4 times over the past 7 years) it is resolved usually within minutes. The software is easy to use and fast and prevents errors. Our A/P department uses the audit feature. The software forces our LTL carriers to be competitive and if they change their rates we know immediately because every shipment shows us who offers the best rate and the transit time. We have provided feedback with suggestions and though they may not be able to implement everything immediately, they have been responsive and make continual improvements. Pros Easy to use. Their chat support is second to none. We have never had a day where we could not use the software. Saves us a HUGE amount of time. Comparing rates and transit times is instantaneous. Creating BOL and Labels is very fast. Customer Service can see what is booked, the status of shipments so they can tell customers if their shipment is going out that day without checking with shipping. If you have customers that always want to know as soon as the freight is scheduled for pick-up you can set that customer to get an email automatically when you book the freight. For drop shipments, the system will automatically send an email with a link to the BOL and labels to the shipper with just one click. We always know which is the lowest rate and the transit time. Cons There is nothing I do not like about the software. I would like to see an additional feature. The software tells you the price and promised delivery time for each carrier. I would like to see next to that the percentage of how often they deliver on time for that lane. I have provided this suggestion, and I am hoping this is something they can add. I know this is a complicated data analysis and not simple, but for shipments that are time critical, it would be very helpful. We have found that carriers have good lanes and bad lanes so we cannot make a blanket statement that a carrier who is always reliable to one location is always reliable to another location. Review Source CV Chong V. Warehouse Warehousing Used the software for: 1-2 years ### "Warehouse Manager" February 19, 2026 5.0 Saves time on finding freight prices, easy, everyone can learn it fast, fast tech support, tendering freight Pros How easy it is to get rates and just book a shipment. I really enjoy how the rates pop up for each carrier. Cons Occasionally run into issues with BOLs not populating on Freight view even after cancelling and repeating the shipment. Review Source sM sammie M. LOGISTICS COORDINATOR Sporting Goods Used the software for: 2+ years ### "I love working with Freightview " February 18, 2026 5.0 I love it! I can manage all of my loads in one place. From booking to inquiring with the broker on etas and such. Pros It is a one stop shop. No going back and forth with multiple reps. Everything you need is on one site and makes booking loads much easier to manage. Cons I would like to be able to chat with LTL reps like we do truckload reps. This would simplify things. Review Source MF Martin F. Partner Wholesale Used the software for: 2+ years ### "Hey small businesses, FreightView rocks" September 11, 2025 5.0 We have been with him a long time and they have saved a ton of money. They make the entire process so much easier. As a small company, that means the world for us. Pros The biggest thing is time savings of being able to have all of our different accounts to give a quote at the same time. After that we can book right from the site and then our bookkeeping department can go in and reconcile their bills against our quotes. This saves a ton of hours in a work week. Cons Nothing really, most are nitpicky. Some of the rollouts they have should get more user feedback beforehand. Review Source SM Scott M. Purchasing Coordinator Consumer Goods Used the software for: 2+ years ### "A Valuable Tool For Companies In Need of Fast Paced Shipping Options" September 11, 2025 5.0 It has made the job of quickly building and scheduling shipments much easier. We had a regular customer that we were previously able to book in Freightview implement their own system this week and it has been a massive headache and caused great delays. All of my feedback has been geared towards allowing us to use Freightview again. Pros Setting up a shipment is simple - all of the details needed are clear and up front and there are additional options and requests clearly available. Cons There is some information that carriers use to combat discrepancies that isn't clear or seems to change or be up to some discretion - namely NMFC items and class - the calculator does help with most of that and the freight view team has always offered good customer support when needed. Review Source TS Teri S. Shipping Department Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great value and time saver!" September 11, 2025 5.0 Overall we really enjoy the addition of Freightview to our company. The amount of time saved is worth the cost. The interface is easy to use. Pros It organizes all of our contracted rates into one place making booking LTL shipments easy. Customer service provided has been good. Cost is worth the value of the amount of time saved by using the program. Cons My least favorite thing about Freightview is the wait time to receive CHRobinson BOLs and the fact I cannot book collect/3rd party CHR via FV. Review Source Response from Freightview September 12, 2025 Thank you for the great review Teri! If we can ever help take a look at a CH Robinson BOL not returning, please let us know! CM Cale M. Shipping Manager Automotive Used the software for: 2+ years ### "Freightview" February 17, 2026 5.0 It is a quick, simple tool to route shipments. I have used it for several years and have no plans to use another software. Pros This is a very user friendly tool. I can go through and schedule shipments with ease whenever I need to. Cons The only issue I have had with Freightview so far is the transit times that pull from carrier websites. They have been inaccurate a handful of times, but that is all that comes to mind. Review Source TM Timothy M. Logistics Manager Construction Used the software for: 2+ years ### "FREIGHTVIEW THE TIME AND MONEY SAVER, THAT WILL CHANGE YOUR SHIPPING LIFE." September 11, 2025 5.0 I'm not sure how many times I can say this, but FreightView SAVES YOU TIME AND MONEY!!!!!!!!! This is the BEST TMS that I have used. Pros Freightview has changed everything for us. In a matter of seconds, I have 20+ valid quotes with freight companies that I have chosen to work with, no bottom feeder carriers that give ridiculously low prices that waste your time looking at. Freightview makes us better by saving us time and almost always guarantee's me the best rate/service. I LOVE FREIGHTVIEW!!!!!!!!!!!!!!!!!!!! Cons My only complaint is that they cut the day off a little early. I need to be able to submit new order until 3PM. Review Source DD Dan D. Branch Manager Wholesale Used the software for: 6-12 months ### "Excellent program that helps our battery shipping business immensely" September 11, 2025 5.0 This program is excellent - it allows us to have brokers compete for our shipments, leading to the best rates which helps our business immensely because we ship a tremendous amount of freight, both truckload and LTL. Pros The simplicity of doing all booking and communication through this program has benefitted our business hugely. The bidding process and tracking in particular are a breeze. Cons Not being able to communicate directly with the carriers on LTL shipments is not a major issue, but it would be good if there was a way to message carriers that we have booked with for ETAs, etc on LTL shipments. Review Source AL Angela L. Customer Service Specialist Warehousing Used the software for: 1-2 years ### "Easy to use freight system" September 16, 2025 4.0 Easy to use and great customer service, multiple users are able to access the same shipments from multiple locations so no matter where our materials ship from anyone linked to our account can view it. Pros Easy to look up the best rate and view past shipments, almost all carriers are loaded into the online portal. Cons Some carriers are not always listed even when we have used them before for similar shipments. Prices do not get updated when there is a change in circumstance Review Source Response from Freightview September 22, 2025 Thank you for the excellent review, Angela! If you ever don't see a carrier option of yours that you would expect on a quote, please chat in with us through the "Chat" function in the bottom righthand corner of Freightview or give us a call at 913-353-6188 and we can take a look asap. We should also be updating the rate if a change is made to the quote that is rate impacting. If you have an example where this didn't happen please let us know and we will follow up accordingly! SS Stephanie S. Operations Manager Package/Freight Delivery Used the software for: 2+ years ### "Love Freightview" September 11, 2025 4.0 Overall we Love Freightview. We have been using it for years and have had lots of our other Franchise locations start using Freightview ! Pros Very easy to use for shipping and tracking your shipment. User friendly and easy to navigate shipping. Get competitive rates from the carriers we use and easy to book shipment. Cons Does not always have the most accurate update information when looking to see if it is delivered or not. Have to go to actual carriers website to get up to date information. Review Source ML Michael L. Logistics Specialist A Government Administration Used the software for: 6-12 months ### "Awesome Platform! " September 11, 2025 4.0 Overall, my experience with Freightview has been positive. The platform makes it much easier to compare rates, book shipments, and keep everything organized in one place. While there are occasional challenges with carrier follow-through, the tool itself saves time and helps streamline the shipping process. WAY better than Portex after making the switch. Pros I really like how Freightview streamlines the quoting process. Instead of emailing or calling around, I can see rates side-by-side in one place and book instantly. It makes managing shipments a lot less stressful. I also like the "live view". Cons At times, carriers bid aggressively but then can’t provide trucks when needed, which makes planning difficult. Also some features could be tweaked. When i'm doing a multiple stop truck, it's hard to get the BOL to work with all the stops or to find the multiple BOLS for the load. Review Source AH Adrian H. Logistics Supervisor Warehousing Used the software for: 2+ years ### "Useful & simple" September 11, 2025 5.0 Excellent, this is a great, useful and simple tool to get our shipments shipped to our customers. Excellent tool. Pros User Interface & security are the two main things that I like the most of Freightview. Freightview is a great tool for our company. Cons I would say that the bad thing I've noticed sometimes of freightview is the inaccuracy on the freight class calculator provided by the website. Review Source Response from Freightview September 12, 2025 Thank you for the excellent review, Adrian! If you have any carrier invoices that ended up getting re-classed or have an example of a freight class discrepancy we can take a look at, please let us know! NB Nicholas B. Branch Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Super Convenient!" September 11, 2025 5.0 We have used other sites but this site makes our experience very pleasant and love how we can always go back to view the shipments! Pros What we love about this platform is that we get all our rates in one spot. We also have all our loads that we can go back and review to see how many shipments we have processed and cost that we have spent. All in one place make my data very easy to view for my managers! Cons Honestly I can not find many things that we really dislike about Freightview, this sites really makes our shipping process streamlined! Review Source VS Victoria S. Materials Manager Business Supplies and Equipment Used the software for: 2+ years ### "Great Program" September 11, 2025 5.0 As an organization, our overall experience with Freightview is positive: it's an easy, intuitive service. Pros Freightview makes it extremely easy to schedule shipments. It's also good to have one place to view all shipments, regardless of carrier Cons No complaints, Freightview is easy to use, inexpensive. I do not have any negative things to mention. Review Source Response from Freightview September 12, 2025 Thank you for the great review, Victoria! If there's ever anything we can do, please don't hesitate to reach out to us at support@freightview.com, or directly at 913-353-6188. MK Matyas K. Sales Manager Building Materials Used the software for: 2+ years ### "Positive experience with Freightview" February 18, 2026 5.0 Pros Freightview felt easy to use, no bugs, no problems so far. I've been using it for the past few years. Cons I did not find any problems worth to mention. Freightview has been consistent with being reliable, fast and easy to use. Review Source MP Michael P. Shipping Clerk Warehousing Used the software for: 2+ years ### "Veneer Technologies Inc. REVIEW" October 7, 2025 5.0 Overall amazing experience. Easy to use and dependable notifications to our trucking companies for letting them know orders are ready. Pros Easy to navigate. Process shipments and dependable tracking information kept up to date through the service. Cons Could use better description options when it comes to Broker information when entering international freight orders. Review Source Similar Products Featured ## Related categories [Freight](https://www.capterra.com/freight-software/)[Shipping](https://www.capterra.com/shipping-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.