# Freightview Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Freightview the right Shipping solution for you? Explore 743 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136895/Freightview/reviews --- Freightview 4.7 (743) [View alternatives](https://www.capterra.com/p/136895/Freightview/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 24th, 2026 # Reviews of Freightview Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews Intuitive multi-user interface 96% positive reviews out of 225 Most reviewers describe ease of use as a key benefit, highlighting the intuitive interface, straightforward navigation, and simple setup process for multiple users. Mark A Sales and Purchasing assistant, 51 - 200 employees. "I have not used this system before working for the company I work for, but it has made workflow very manageable." Occasional disruptive glitches 51% negative reviews out of 57 Some users report bugs and issues cause workflow interruptions, such as data loss, slow performance, and the need to re-enter information, leading to frustration and inefficiency. Significant time and cost reduction 95% positive reviews out of 37 Most reviewers indicate cost saving is substantial, emphasizing reduced manual work, fewer errors, and lower expenses through streamlined quoting and scheduling. Timothy M Logistics Manager, 51 - 200 employees. "Freightview makes us better by saving us time and almost always guarantee's me the best rate/service. " Quick onboarding for teams 96% positive reviews out of 28 Most reviewers report training and learning curve is minimal, allowing new users to become proficient with little instruction and enabling fast onboarding for entire teams. ## Showing most helpful reviews Showing 1-25 of 743 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Orlando H. Retail Warehouse & Safety Manager Used the software for: 2+ years ### "My experience over the past few years with Freightview has been outstanding. Great product." December 19, 2017 5.0 Pros The visibility it gives across multiple company locations. The ability to see multiple tariffs on one page eliminating the use of opening tabs. The ability to create users which on top of increasing visibility cuts down on the inbound calls from outside sales force looking for shipment information. Cons Not allowing pickups to be scheduled if it is past a certain time. If you go to a carriers site they will still allow the schedule but may have a popup saying "pickup time after 3pm maybe scheduled for next day". What that does is allow the local terminal to use its own local rules and shipment load to decide if the shipment will get picked up the same day. Need more education with the carriers to not cover up the Pro# generated with the pre-printed Pro# stickers they carry. When this happens of course, we loose tracking. Review Source Response from Freightview December 21, 2017 Thank you for the review and feedback Orlando! JK Jay K. Office Administrator Printing Used the software for: 1-2 years ### "Freightivew is Excellent!" September 12, 2025 5.0 Pros It's very easy to use. The auditing process is an added bonus, as our previous system did have that option. It's a great value for what we pay for it. Viewing the shipping options and offers is seamless. Tracking the deliveries is very helpful. Cons When auditing invoices it seems like there are a lot of steps to create the custom filter. Perhaps that could be improved a bit. Switched from [MyCarrierTMS](https://www.capterra.com/p/239697/MyCarrier/) We wanted a system that was more robust, and a better value for our money. Review Source Response from Freightview September 18, 2025 Thank you for the great review, Jay! I have shared your feedback around our auditing filters with the Freightview product team, and if there's ever anything else that comes to mind, please don't hesitate to let us know! DD Danielle D. SALES REPRESENTATIVE Construction Used the software for: 6-12 months ### "Efficient and Easy" February 18, 2026 3.0 Overall, it saves me quite a bit of time. I like the documentation of each shipment and the ability to track easily. Pros I like being able to receive all the quotes at once. I love the tracking feature and the NMFC help being offered. Cons I feel like there should be more communication when the pickup is not going to be made. Sometimes, even when I put the message in the system, I still don't get a reply from that specific company. Review Source RT Rogelio T. Import andExport specialist Food & Beverages Used the software for: 1-2 years ### "Simple, Reliable TMS for Everyday Freight Management" February 17, 2026 5.0 Overall, my experience with Freightview has been very positive. The platform makes it easy to compare rates, book shipments, and track freight in one place, which helps streamline day-to-day operations and saves time. The interface is intuitive and doesn’t require extensive training, so it’s easy to get teams up and running quickly. I’ve found it especially useful for managing LTL shipments and maintaining visibility across multiple carriers. Pros Centralized platform with all my carrier in one place. Takes commination out of my inbox. The platform makes it easy to quote multiple LTL carriers side-by-side, schedule pickups, and track shipments without a steep learning curve. Cons I can't message carrier directedly on loads that are API connected. While Freightview is very easy to use, I found the reporting and analytics to be somewhat limited, especially when trying to pull deeper operational insights or build more customized dashboards. Review Source MB Morgan B. SHIPPING CLERK Consumer Goods Used the software for: 1-2 years ### "Glad our company switched back " September 11, 2025 5.0 I enjoy it alot as we did switch to mycarrier and I did not like it at all. Our dims were put in wrong so we had to manually put everything in and sometimes things automatically went to the bill to address instead of the ship to address. I make much less mistakes with freightview. Pros I like the ability to store product dimensions in the catalog. It makes processing orders go by smoothly and without error. Cons I dislike that the fedex freight priority's sometimes have the wrong pro number. This delays my processes alot and makes it where I dont like to use it but it is always much better priced. Switched from [MyCarrierTMS](https://www.capterra.com/p/239697/MyCarrier/) My company did, but it was because of an issue with the contract. Review Source SO Shamus O. Operations Logistics and Supply Chain Used the software for: 2+ years ### "Best Platform " September 11, 2025 5.0 It is great. We use Freightview almost every day and we can use it across multiple users to get the best experience. Pros It helps us route our freight quickly and accurately. Overall, we have great experiences and it works very well. Cons We don't really experience any issues as the interface and customer support is excellent. I would recommend this to anyone. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing Freightview It works best for us and we continue to find it the best option. Review Source ND Nick D. Project Manager Construction Used the software for: 1-2 years ### "Freightview - Can't Recommend Enough" February 17, 2026 5.0 Freightview has been fantastic. Logging on, getting instant quotes, booking, getting the labels and documents together, and finalizing the shipment takes minutes at most, with most of the headache from shopping around for quotes completely removed. I can't recommend this software enough. No more 3PLs bothering you, this neutral TMS platform solves everything. Pros Freightview has allowed us to consolidate all our LTL freight quotes into one, easily viewable page, allowing us to choose what is best for our client, whether that is the best value, the fastest carrier, or something in between. Customer support has been phenomenal, and all my emails and issues get resolved the same day. Invoicing is easy to view, navigate, and notice discrepancies, and enabling email notifications on pickups has allowed me to ensure I ALWAYS know when a carrier has missed the pickup. It's a great, secure platform, with little to no bugs or issues, and is a fantastic way to manage your freight orders. Cons My biggest, and possibly only, caveat about Freightview is that I cannot validate residential or commercial address with the system itself. Review Source TB TIM B. Transportation Planner Food & Beverages Used the software for: 2+ years ### "Great for all your shipping needs" February 17, 2026 4.0 I've been using Freightview for a few years now and have very few complaints. The support has been solid and there are always updates on the horizon. Pros For the price point there is no match. It can help with all shipping modes. The customer support has been huge. I always get help fast and effectively and they are receptive to any potential upgrades or services that would improve the customer experience. Cons There are some company specific upgrades that i would find valuable and a more robust analytics suite would be nice. Review Source Response from Freightview February 18, 2026 Thank you for the great review, Tim! Be on the look out for more enhancements coming to our Analytics tab in 2026, and if anything comes up, please let us know! JP Jonathan P. Sr. Logistics Analyst Consumer Goods Used the software for: Less than 6 months ### "Freightview is one of the top TMS Systems " February 18, 2026 5.0 My overall experience has been fantastic: from the value for the money, to their order management, and customer service. Everything has been up to par so far. They have invoicing as well, but I have yet to use it, as we handle invoicing on my company's end at this time. Pros I appreciate how easy it is to use. I've had only two questions since I began using it, and the customer support team responded within minutes to resolve my issues. I also love the email notifications. Cons I can't say there is a part of Freightview that I do not like. I've had no major issues at the time of this writing. Any minor questions I've had have been answered promptly. I have not asked any questions about the website's security features. I will reach out to their team to get a better understanding. Review Source TW T.A. W. WAREHOUSE DIRECTOR Mining & Metals Used the software for: 2+ years ### "Thanks Freightview" February 17, 2026 5.0 It has made a remarkable difference in the time it takes to schedule trucks. And the analytic tool is very easy to use. You can have thorough spend reports in minutes. Pros All the information we need is in one place...reports and carrier comparisons can be done in seconds. Cons Making changes to your carrier base can sometimes be cumbersome. Getting help from customer service is not always the easiest thing to do Review Source KH Kirk H. Manager Building Materials Used the software for: 2+ years ### "My favorite SAAS. " September 29, 2025 5.0 We have been using Freightview for booking our LTL shipments since 2018. We use several SAAS software packages and Freightview offers the best support of any of them. Their Chat support answers questions quickly and correctly. If there is an issue (which was probably 4 times over the past 7 years) it is resolved usually within minutes. The software is easy to use and fast and prevents errors. Our A/P department uses the audit feature. The software forces our LTL carriers to be competitive and if they change their rates we know immediately because every shipment shows us who offers the best rate and the transit time. We have provided feedback with suggestions and though they may not be able to implement everything immediately, they have been responsive and make continual improvements. Pros Easy to use. Their chat support is second to none. We have never had a day where we could not use the software. Saves us a HUGE amount of time. Comparing rates and transit times is instantaneous. Creating BOL and Labels is very fast. Customer Service can see what is booked, the status of shipments so they can tell customers if their shipment is going out that day without checking with shipping. If you have customers that always want to know as soon as the freight is scheduled for pick-up you can set that customer to get an email automatically when you book the freight. For drop shipments, the system will automatically send an email with a link to the BOL and labels to the shipper with just one click. We always know which is the lowest rate and the transit time. Cons There is nothing I do not like about the software. I would like to see an additional feature. The software tells you the price and promised delivery time for each carrier. I would like to see next to that the percentage of how often they deliver on time for that lane. I have provided this suggestion, and I am hoping this is something they can add. I know this is a complicated data analysis and not simple, but for shipments that are time critical, it would be very helpful. We have found that carriers have good lanes and bad lanes so we cannot make a blanket statement that a carrier who is always reliable to one location is always reliable to another location. Review Source DC Davita C. Sales Representative Plastics Used the software for: 2+ years ### "Freightview Believer!" September 11, 2025 5.0 It is my go-to tool! I can handle all of my shipping needs promptly, with ease! I cannot recall a time i've had to contact Freightview due to an error/inaccuracy. I wouldn't want to use any other shipping platform Pros I love that the design/layout is very user friendly, as our organization has many moving parts, we use Freightview with ease! I, along with many other sales reps, praise Freightview often. Cons I was skeptical in the beginning, but after 3+ yrs, I am loving Freightview and it's features! I now know my job would be INCREDIBLY difficult without Freightview. Review Source Response from Freightview September 18, 2025 Thank you for the amazing review, Davita! If there's ever anything we can do, please let us know. AS Autumn S. General Manager Packaging and Containers Used the software for: 2+ years ### "Great software with a great value" September 22, 2025 5.0 Freightview is a valuable shipping software that supports our daily operations. The software continues to evolve in positive ways. Pros Freightview integrates seamlessly into our Starship shipping software & allows us to use multiple carriers. This provides valuable options for us to quote with. Cons Nothing I can think of. Freightview has been only positive experience and my team likes it. Any issues that came up during implementation were addressed right away. Review Source TS Teri S. Shipping Department Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great value and time saver!" September 11, 2025 5.0 Overall we really enjoy the addition of Freightview to our company. The amount of time saved is worth the cost. The interface is easy to use. Pros It organizes all of our contracted rates into one place making booking LTL shipments easy. Customer service provided has been good. Cost is worth the value of the amount of time saved by using the program. Cons My least favorite thing about Freightview is the wait time to receive CHRobinson BOLs and the fact I cannot book collect/3rd party CHR via FV. Review Source Response from Freightview September 12, 2025 Thank you for the great review Teri! If we can ever help take a look at a CH Robinson BOL not returning, please let us know! JG JEREMY G. SHIPPER Farming Used the software for: 2+ years ### "Happy Customers at FEI.INC" September 11, 2025 5.0 We are happy with the prices and the consistency. Some sites can't beat your prices. Also, ease of access. Freightview gives all necessary info at the touch of a button. Pros I've used a couple different sites, CH Robinson being one of them. Freightview is EASIER to use. Having the Class Calculator is a simple necessity and I'm happy to use Freightview! Cons I don't believe; I'm not sure, but Freightview doesn't tell me if it's too late to ship LTL for the day. I think it only tells us AFTER we've filled everything out. Maybe a disclaimer would be helpful. Review Source Response from Freightview September 12, 2025 Hey Jeremy, Thank you for the kind review and I will bring up the idea of a disclaimer with our product team to see if we can include that in the future. Please reach out to us at support@freightview.com if there's ever anything we can do! DD Dan D. Branch Manager Wholesale Used the software for: 6-12 months ### "Excellent program that helps our battery shipping business immensely" September 11, 2025 5.0 This program is excellent - it allows us to have brokers compete for our shipments, leading to the best rates which helps our business immensely because we ship a tremendous amount of freight, both truckload and LTL. Pros The simplicity of doing all booking and communication through this program has benefitted our business hugely. The bidding process and tracking in particular are a breeze. Cons Not being able to communicate directly with the carriers on LTL shipments is not a major issue, but it would be good if there was a way to message carriers that we have booked with for ETAs, etc on LTL shipments. Review Source VM Vanity M. Shipping Specialist Retail Used the software for: 2+ years ### "Top Notch Customer Service" September 11, 2025 5.0 Freightview has had a significant impact on the efficiency of getting our freight out on time. Customer service is fantastic, and they're quick to resolve any issues that arise. Pros It's an all-in-one solution that eliminates the need to contact a broker for quotes constantly. BOLs and Labels are provided fairly quickly, and carriers are informed of pick-ups. Cons There is a need to reach out to carriers and cancel loads, but of course, it's not a huge issue. Other than that, I really don't have anything negative to say. Review Source CI CHELSEA I. FREIGHT Machinery Used the software for: 1-2 years ### "REVIEW FOR FREIGHTVIEW" February 17, 2026 5.0 ITS BEEN GREAT SMALL ISSUES LIKE THE BOL BUT OTHER THAN THAT ITS AMAZING TO USE AND THE TEAMS GREAT TO HELP WITH PROCESS ISSUES TOO Pros VALUE FOR YOUR MONEY AS WELL AS AN AMAZINGLY SUPPORTIVE CUSTOMER SERVICE TEAM, GREAT SECURITY AS TOO Cons SOMETIMES THE BOL TAKES OVER 20 MINUTES TO PROCESS AND IVE HAD TO CANCEL THE ORDER AND RE DO IT FOR THE BOL Review Source SS Stephanie S. Operations Manager Package/Freight Delivery Used the software for: 2+ years ### "Love Freightview" September 11, 2025 4.0 Overall we Love Freightview. We have been using it for years and have had lots of our other Franchise locations start using Freightview ! Pros Very easy to use for shipping and tracking your shipment. User friendly and easy to navigate shipping. Get competitive rates from the carriers we use and easy to book shipment. Cons Does not always have the most accurate update information when looking to see if it is delivered or not. Have to go to actual carriers website to get up to date information. Review Source ML Michael L. Logistics Specialist A Government Administration Used the software for: 6-12 months ### "Awesome Platform! " September 11, 2025 4.0 Overall, my experience with Freightview has been positive. The platform makes it much easier to compare rates, book shipments, and keep everything organized in one place. While there are occasional challenges with carrier follow-through, the tool itself saves time and helps streamline the shipping process. WAY better than Portex after making the switch. Pros I really like how Freightview streamlines the quoting process. Instead of emailing or calling around, I can see rates side-by-side in one place and book instantly. It makes managing shipments a lot less stressful. I also like the "live view". Cons At times, carriers bid aggressively but then can’t provide trucks when needed, which makes planning difficult. Also some features could be tweaked. When i'm doing a multiple stop truck, it's hard to get the BOL to work with all the stops or to find the multiple BOLS for the load. Review Source LD Luis D. Inside Sales Account Manager Import and Export Used the software for: 1-2 years ### "We need Freightview like we need water and oxygen to stay alive here. A+++ " September 11, 2025 5.0 Very satisfied. I use it dozens of times per day and I highly recommend it. You choose where it's shipping from, then ship-to zip code, add weight and dimensions and submit. Super easy. Then we print it and attach it to our internal part of quotes and orders. Pros Super user friendly, even someone that hasn't been around computers for decades could navigate this website and get freight and parcel quotes super easily. Cons Sometimes I gotta log out and back in because it won't show me ABF quotes and can only see Old Dominion's. Review Source VS Victoria S. Materials Manager Business Supplies and Equipment Used the software for: 2+ years ### "Great Program" September 11, 2025 5.0 As an organization, our overall experience with Freightview is positive: it's an easy, intuitive service. Pros Freightview makes it extremely easy to schedule shipments. It's also good to have one place to view all shipments, regardless of carrier Cons No complaints, Freightview is easy to use, inexpensive. I do not have any negative things to mention. Review Source Response from Freightview September 12, 2025 Thank you for the great review, Victoria! If there's ever anything we can do, please don't hesitate to reach out to us at support@freightview.com, or directly at 913-353-6188. MS Michael S. Shipping Lead Automotive Used the software for: 2+ years ### "great freightview" February 17, 2026 5.0 My experience has been great. Very good software. Very user friendly and easy to train new employes to use Pros The ease of navigating the software and it generates BOLs for you. It has everything needed and called out Cons There is nothing I do not like, except the fact that you have to contact some carriers to schedule the pick up Review Source JP Joseph P. EHS Specialist Chemicals Used the software for: 6-12 months ### "Competent system and easy to use" September 11, 2025 5.0 It has been great! It is really easy to adjust mistakes even after posting for quotes. Scheduling has not been any easier. Pros Easy to schedule pickups and deliveries. Addresses are saved and information can be auto-populated for repeat shipments. Cons The messaging system is a bit cumbersome. I don't hear back from some trucking companies, only to find that they have been messaging me through Freightview and I didn't know it. Review Source Response from Freightview September 12, 2025 Thank you for the kind review, Joseph! Whenever a trucking company messages you back, it should send an email message to your inbox and show within Freightview as well. Please let me know if you're only seeing the message in Freightview however and I can take a look accordingly! MP Michael P. Shipping Clerk Warehousing Used the software for: 2+ years ### "Veneer Technologies Inc. REVIEW" October 7, 2025 5.0 Overall amazing experience. Easy to use and dependable notifications to our trucking companies for letting them know orders are ready. Pros Easy to navigate. Process shipments and dependable tracking information kept up to date through the service. Cons Could use better description options when it comes to Broker information when entering international freight orders. 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