--- title: "ABC Glofox Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ABC Glofox the right Pilates Studio solution for you? Explore 356 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/136861/Glofox/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- ABC Glofox 4.4 (356) [View alternatives](https://www.capterra.com/p/136861/Glofox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of ABC Glofox Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews TM Tara M OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 6-12 months. “Glofox is incredibly flexible and has been able to support our drop-in third space model for a children’s learning center, which includes a wide variety of offerings like hourly bookings, classes, camps, and events.“ April 1, 2026 TM Tara M OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 6-12 months. “We’ve also noticed that appointments don’t show up under bookings, which requires an extra email to parents or our end if the email confirmation that they’ve booked isn’t enough.“ April 1, 2026 BI Bilyana I DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “having all clients information in one place, including bookings, payments helps me manage my client database easier.“ April 1, 2026 Henry L OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “It doesn’t offer a grace period after a client misses a payment, as access is blocked immediately.“ April 23, 2026 TM Tara M OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 6-12 months. “Most children-specific platforms couldn’t handle the volume and flexibility we need, but even though Glofox is designed for gyms, it works really well for our business.“ April 1, 2026 KC Keesha C OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “When I input class times the thing that bothers me the most is having to go off of 24 hour time clock but I’m sure I’ll get used to it.“ April 23, 2026 TM Tara M OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 6-12 months. “The onboarding process was excellent, and once set up, the system has been reliable and efficient. Despite a few minor glitches, it has been a strong solution for our needs and has made managing our programs much easier.“ April 1, 2026 DK Delrae K Gym OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I currently cant hold /pause a membership from my mobile app or I am unable to manually charge a client for a membership that is past due. When a member is past due and they pay the amount by etransfer or cash i wish they had an option to select paid by other method but instead you have to write it off to get the membership back on track.“ February 16, 2024 ## Showing most helpful reviews Showing 1-25 of 356 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kudzai D. receptionist Used the software for: Less than 1 year ### "User-Friendly and Efficient" June 22, 2026 5.0 Overall, ABC Glofox has been a valuable tool for managing our studio and streamlining administrative tasks. Pros I liked how user friendly and reliable the platform is. It makes day to day operations much easier and saves our team a lot of time. Cons Some advanced features took a little time to get used to, but overall the platform has worked well for us. Review Source R Reviewer FD Used the software for: 1-3 years ### "Easy to work with" June 21, 2026 5.0 Pros Glofox is easy to work with! The platform is user friendly plus they have phone support which is very helpful for any eventuality. Ideal for CRM, team calendar, memberships and sales transactions. Review Source Diego R. Owner Used the software for: Less than 1 year ### "A great platform for a fitness studio" May 8, 2026 5.0 Exactly what a studio needs. The platform is intuitive for both the admin and the members. Setting up classes, memberships and payments was straightforward. Recommended for any boutique fitness studio. Pros Solid platform for managing a Pilates studio Scheduling and membership management work smoothly. The onboarding process was simple and the team was helpful whenever I had questions. Cons Their integration with Wellhub is not fully completed. So I have some troubles with some of our customers that come from that platform Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Love Glofox" April 27, 2026 5.0 Amazing! Any issues I’ve had have been handled fast and easy! I loved my rep and architect, and when I needed customer service late at night they helped me right away! Pros Back end having everything you need to run a successful business and follow up with customers. It’s easy once you get through on boarding. Cons When I input class times the thing that bothers me the most is having to go off of 24 hour time clock but I’m sure I’ll get used to it. Review Source Henry L. Owner Used the software for: Less than 1 year ### "Glofox Review: Simple, Efficient, and Reliable" April 27, 2026 5.0 Simple and easy to use, with a clean interface that makes daily management straightforward. It’s reliable and helps keep everything organized without complications. Customer service is also good and responsive when support is needed. Pros Simple, reliable, and efficient. It makes managing payments easy, and the support team is always helpful. Highly recommended! Cons It doesn’t offer a grace period after a client misses a payment, as access is blocked immediately. Other than that, I really like it. Review Source TM Tara M. Owner Used the software for: Less than 1 year ### "Great fit for flexible, high-volume kids’ programming" April 8, 2026 4.0 Overall, we’ve had a very positive experience with Glofox. It has allowed us to run a more complex and flexible business model than most platforms support, while keeping things relatively smooth for both staff and families. The onboarding process was excellent, and once set up, the system has been reliable and efficient. Despite a few minor glitches, it has been a strong solution for our needs and has made managing our programs much easier. Pros Glofox is incredibly flexible and has been able to support our drop-in third space model for a children’s learning center, which includes a wide variety of offerings like hourly bookings, classes, camps, and events. Most children-specific platforms couldn’t handle the volume and flexibility we need, but even though Glofox is designed for gyms, it works really well for our business. It’s easy for parents to use, keeps everything organized, and has significantly streamlined our operations. Cons There are occasional glitches, especially when parents try to add multiple children to bookings, which can cause some confusion. We’ve also noticed that appointments don’t show up under bookings, which requires an extra email to parents or our end if the email confirmation that they’ve booked isn’t enough. These issues aren’t constant, but they do come up from time to time. Review Source BI Bilyana I. Director Used the software for: Less than 1 year ### "10 months wit Glofox and organizing many of my tasks at the yoga school" April 7, 2026 4.0 I have started using the app about 10 months ago. It has a lot of functions that I needed to run everything more centralized at my yoga studio, so it has helped a lot, especially in managing the booking, keeping track of all customers, transactions and communication. It has helped me the overall running of the studio as it has saved me some time of the tasks I used to do manually. ;) Pros The booking system and managing classes has become much easier for me. having all clients information in one place, including bookings, payments helps me manage my client database easier. Cons No Urban sport integration. Workshops and events is not so well, I wish it´s easier to publish them and they can still show in the calendar with classes but managing them in a slightly different way as some of them are one off events. Review Source Kathrin K. CEO Used the software for: Less than 1 year ### "New Studio Owner" March 25, 2026 5.0 I opened my own Boutique Fitness Studio in May 2025 and was looking for easy-to-use software. I was previously using Wellness Living (at the studio I was teaching before), but didn't need all the bells and whistles that make things much more complicated and glitchy. I was used to Trainerize, so using Glofox made sense. It's been really great so far and I haven't had any issues and would highly recommend it to anyone looking for a software. Pros I had a great introductory call and signed up on the spot. I love the easy-to-use software; there hasn't been any service interruption since using it. The software runs smoothly and doesn't really need any explanation. I wish there were a few features that I was used to before, but overall, for any small studios, this is a great service for a very great price that does everything, including billing, marketing, sales, etc. Cons I wish there was a way for monthly members to book more than 30 days in advance to prevent waitlists and frustration. Review Source Anuj K. Founder Used the software for: 1-3 years ### "Easy to use" February 17, 2026 5.0 I've been using Glofox for the past 1.5 years, and they have been very supportive and helpful in making things easier for me. Pros Booking appointments, handling clients, filling the waiver and terms & Conditions. Preparing receipt with the customer TRN. Cons Everything is good. I don't have anything that shows something is bad with the application. Everything is smooth. Review Source VR Verified Reviewer CEO Used the software for: Less than 1 year ### "Very Happy" February 12, 2026 5.0 I switched from Virtuagym and the experience with glofox is night and day compared to virtuagym. If you are outgrowing you current CRM then Glowfox is the platform for you. Pros Easy onboarding, feature rich platform at affordable price. Very scalable solution for multiple locations. Branded app is a must have, it solves all of my scheduling and appointment management! Automation and organization of leads and clients is excellent. Cons Live customer service comes after a few different AI Q&A exchanges. I dont think glowfox is any different than any other company nowadays moving to automation Review Source R Reviewer Owner, therapist, practitioner and instructor Used the software for: Less than 1 year ### "6 Months waiting for a fix re: scheduling issues" February 13, 2025 1.0 I started a new spa and infrared Hot Yoga business in July 2024. The sales team tells you everything you want to hear boasting support, ease and profitability. My onboarding rep was not knowledgeable and frequently responded to my questions with “I’ll find out” and then to never provide a straight answer- for this I didn’t complain just muddled through to get open in time. Then out of the blue, I was given a new rep who after I shared my concerns, apologized for the inconvenience but did no better besides offering up excuses why the answers are hard to come by. The leading answer was due to the people who build this app are located in Ireland and the time change provides difficulty for getting answers timely. That’s a Glo fox issue not the problem of the business people trusting the company we are paying to do the job. I was sold at the start about the pre-sales ability within the system. Odd that the salesmen could speak so highly about it but the on-boarders didn’t have a clue how to make that happen. I paid for several months before opening in hopes to have a solidified app to open my new business with and to conduct pre-sales to provide a huge opening month. This did not occur! I should have backed out prior to opening but I’m always leaning toward hopefulness. A few months go by clients do love the app and it does keep track of my unlimited clients packages which is very nice and yes even easy for yogis and spa clients. October arrived and I’m not sure if the app had an update or what occurred but all the sudden without any change to the schedule/availability on my end and (in fact the back end shows my correct hours), clients can all the sudden book appointments well into the night all the way to 2 am. I have had to call several clients to reschedule which doesn’t look good on a new business. I reported it right away in October. Multiple reports through multiple reps even the sales rep who sold me the package. No one has been able to fix this creating more desk work for me which is why I went with Glo fox in the first place to reduce my desk time. Finally in December I was connected with a rep I can reach out to for follow up regarding my concerns with the scheduling/availability times. Even after she heard my concerns no one has been able to fix the issue. She was able to provide me with a very tiny discount for the month of January and February. I followed up today and she does respond within the same day thankfully, but the answer is completely unacceptable. Her response: “The fix is still in the works by our engineering team. I currently do not have an exact ETA, but it is prioritized for this quarter.“ The quarter ends in March, that is 6 months of non answers and no fixes and last week a new issue has arrived. I can no longer adjust the price at check out. I haven’t heard any response on this new thing that is happening. I’m posting to help people make better choices- read reviews don’t make the mistake I did by attempting to stay hopeful. Pros The app is great for the clients and not having other business advertising to my clients on my businesses app. Cons Customer service is terrible. 6 months asking for assistance. Misrepresentation at sales level. Review Source Tobias C. Owner Used the software for: Less than 1 year ### "Glofox changed my business" February 12, 2026 5.0 Fantastic. Great onboarding and support team. Seamless migration. The website and app turned out great. Pros Seamless onboarding and migration from.my old gym membership management system. Great staff and product. My website and app came out great! Cons That they don't have their own access control. They do integrate with Kisi, but having to have members go to a separate app is not my favorite. Review Source R Reviewer Yoga and Pilates instructor Used the software for: Less than 1 year ### "The Loft Studio " April 1, 2025 5.0 Very good ! \[sensitive content hidden\] Was fantastic!! Responded fast and was super informative and patient with my constant requests. Pros How easy it is client facing. Just a few clicks and you’re booked. Cons The workload - I was lead to believe the migration would be done for me stress free but it was a lot of going back and forth. All sorted fast but time consuming. I have one complaint. If there’s 2 studios in the same area using the Glofox system clients have complained they have to keep signing in and out. Would be good if they could have two accounts on my profile to access different studios as and when. Review Source R Reviewer operations manager Used the software for: 1-3 years ### "Efficient booking system!" February 3, 2025 5.0 theres alot of settings, functionality which is pretty awesome. And surely, it takes time aswell to set this all up. But once its set, its quite easy to handle the system. Pros Its a big system with alot of functionality, but the service and onboarding service was great. Louise was always reachable and helpful! Cons The integration of moving members from another studio to a new studio. Unfortunetaly there was alot of manual work to be done. Like setting the correct membership, dates and so on. Also when creating staff. Upon deleting them, you can't use the same emails unless you change it again, despite it being deleted. One major defect is that not all customers get emailed when pressing forgot password. Review Source Arlene C. Owner / CEO Used the software for: 3-5 years ### "Really wish I could give this software a better score." January 8, 2020 1.0 Asides from the frustrating technical issues outlined above, the support is very poor. Issues take weeks to resolve often with a "We don't know what the cause of the issue is" as a response, and then the same problem will reoccur later. The customer support team were great when I first signed up, I imagine there were fewer clients on their books and it was easier for them to manage. Now it takes weeks to resolve issues, the support team sound fatigued and are often defensive and salty when speaking on the phone (same applies to email correspondence). Glofox also make regular "upgrades" to the software and do not take time to explain to their customers in full detail what the updates involve. An "upgrade" was made to the payments integration in 2019 which meant that access to the separate back-end Stripe system was lost, which was massively frustrating given the inaccuracies of the built-in Glofox reporting software and clients information randomly going missing from their back-end website. I get the impression that this "upgrade" was not fully tested as there were numerous issues with it (eg: old clients being reactivated and billed years after the fact). I unfortunately cannot recommend this software to anyone as it has only caused frustration, disappointment and countless hours of extra work for myself and my team. The issues above caused a lot of upset to our clients which lessened their experience as our customers: this is the opposite of what any business needs! Pros Glofox is a highly visual platform and easy to use (aside from the glitches which I will get to later). It looks very pretty and it would be amazing if it actually worked properly. Cons It simply does not work. And I'm talking about the bare basics here. The reporting features are inaccurate and have added uncountable extra admin hours to my month. Regular glitches occur, a few of these are: payments being processed from users and then their purchased class credits disappearing, buttons on the back-end or admin website randomly disappearing or not working, classes / events / staff members being deleted from the calendar and then they re-appear randomly, start / end date functionality of classes randomly not working, clients being billed randomly following the completion of their payment periods, courses not visible on the admin app. I could go on. Review Source R Reviewer Director Used the software for: 3-5 years ### "There are better products out there" December 16, 2021 2.0 This is my warning for this software continued please see consistent just so you know what’s not working.. go cardless disconnected and they didn’t fix the issue for 6 weeks! We lost thousands of $. Their are awfully understaffed and really not across their own software. The trainers can hardly do anything in their app which is super annoying. Members can only book one cycle ahead which is really bad if you have expensive memberships The plug in on the website is slow to load which leads to frustration with new members. Pros At first I liked that it was cheaper than MINDBODY. Sales was great but dear god, it’s been bad for such a long time. Cons Bad reporting. (A lot of reports are incomplete or have bugs and in parts make no freaking sense.) like they have a report for trials how many people you lost but then you can’t actually see who.. hella useless. Then with clients - memberships you cannot see memberships that haven’t commenced as part of your memberships, just to give a couple of examples Bad scheduling (you can’t enter closed business days and have to manually delete every class!) when you edit a class because a teacher gets covered it gets overwritten whenever you make a change in the backend, like your Monday 5pm class gets covered but in the backend a new teacher starts all change revert back causing a lot of frustration for members and teachers. Teachers can only see their own classes. We have the branded app; it bugs ALL the time, we also have multiple locations which members are supposed to be having access to but it’s doesn’t work for majority of the memberships only for the unlimited members. Courses don’t show in the app for teachers. You cannot enter suspensions for limited memberships. If you have multiple locations you will lose a lots of functionality (I wasn’t told about that). You also can’t enter cancellations in advance for limited members. You can’t amend class packages either, so you can imagine how much trouble this caused (250 passes had to be re-entered manually) because of lockdowns. Waitlist feature hasn’t been working in over a month. Tech support takes months to fix issues.. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Worst Mistake of 2024" February 15, 2024 1.0 They told me they could transfer all my members (they meant only the adults not the kids), they told me I could enter in bank information (they meant the customer has to enter in their own bank information), they told me I would be able to transfer credit card transaction fees to the customer (they meant I could charge custom fees to specific memberships), and they did not tell me I would have to personally book each member into classes to track attendance. So much of this software is so complicated, and not at all a good fit for my business. Pros I liked the look of it. I was first attracted to Glofox from the modern look of the app and website integration. Cons Nothing was as promised. They will not give you straight answers as they sign you up. You have to pay before using the app. They will not refund unused paid months of their worthless service. If all you want is software where people register and book themselves into classes then this will work for you. If you want more out of your gym software management then this is not the product for you. Review Source R Reviewer Owner/ Teacher Used the software for: Less than 1 year ### "Amazing!! " June 15, 2023 5.0 Overall experience has been great! Pros I liked working with \[sensitive content hidden\] best, I really appreciated how quickly the GloFox team moves and how much they checked in on me during the process. Cons I think the emails/ notes should be custom to your brand, not glofox, it's very confusing to receive an email with all the glofox branding but it's from my business. Review Source R Reviewer Director Used the software for: Less than 1 year ### "Louise is 1 in a million " November 5, 2024 5.0 It started off as a negative one but now I’m fully onboarded it’s turned into a positive after all the help I received from Louise Pros My onboarding manager Louise. I’ll be honest I found Glofox itself a bit rocky, as from the start I felt very miss sold however, Louise restored to faith in the company. Cons The hidden fees throughout from the cost not including VAT to the costs associated with amplify and so on. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "GloFox - Brilliant the way to go " October 23, 2024 5.0 \[sensitive content hidden\] has been absolutely brilliant making sure the onboarding has been stress fress but thorough at the same time. When I've had question the response with video explanation - makes life much easier ! Pros Simplicity of the onboarding process and the product itself Cons nothing really - like I said so far so good the whole process has been thorough and software easy to use Review Source R Reviewer Founder Used the software for: Less than 1 year ### "Jumped in too early, got soaked." August 22, 2024 1.0 I wanted to take a moment to share my thoughts regarding my recent experience with GloFox. While I appreciate the friendly demeanor of the staff, I have unfortunately encountered significant challenges with support from both the staff and management. We were charged $1,500 despite not being fully onboarded due to ongoing software issues. It appears that the contract primarily serves to protect GloFox from customer dissatisfaction and the implications of its practices. I feel that management prioritizes financial gain over customer satisfaction, which has impacted my overall experience. I believe there is an opportunity for improvement in how customer concerns are addressed. Thank you for considering this feedback. Other solutions such as Mindbody, Acuity, and Vagaro offered the features GloFox lacked but we did not discover these missing features until we signed a 3-month contract. Spend more time than you think you need with the sales staff before committing. Software may work for a ton of companies but if you have a unique use case then ask every question you have before signing anything and make them demo everything before signing. They will not let you out of the contract even when they realize they will not be able to serve your needs. $1500 wasted. Best regards, Andrew Woodward Pros User Interface works nice and the idea of the app is nice too but other companies exceed them on both features. Cons Basic booking features are missing and management cares more about holding you in a contract than doing the right thing. We did not onboard a single member onto this platform once we realized it was not the right solution. We have gone to Mindbody and are completely satisfied with their services. Review Source RJ Russell J. Director Used the software for: 3-5 years ### "Great for my Gyms" February 26, 2021 5.0 We use it to manage the membership billing and session scheduling for our 2 gyms. It's been great and keeps getting better. Pros Easy to use and edit. The members app looks great and works well, the members love it. It's cost effective compared to the alternatives. It's continually being updated and new features are being added. Cons Nothing really, any tech issues that might crop up are typically dealt with quickly by the support team. Review Source R Reviewer General Manager Used the software for: Less than 1 year ### "Glofox Review " January 15, 2025 4.0 Great experience with the onboarding support from Louise. So far pretty good, I am still getting the hang of using the system with customers as it does seem like you have to allow them to run into issues before everything works smoothly. Pros I found my onboarding coach incredibly helpful and really available to email for help and schedule meetings with. She really helped me to understand the system and be able to use it in a way that will work for my business as I was quite overwhelmed by it all and would have been lost without her help. Cons I feel like there are some costs and features that aren't well explained in order to possible get extra add ons purchased. Some features seem a bit overcomplicated. Review Source R Reviewer Studio Owner + Director Used the software for: 3-5 years ### "Without Glofox I would have been very stressed" September 26, 2022 5.0 Glofox staff have been so supportive over the past few years of my yoga studio. They helped me navigate through the pandemic and the changes that brought to my business. They are always happy to help and hear feedback. Pros Loved the online website integration and the app. Made me feel very successful and fancy as a business owner. Made it so easy to have clients book in and for me to sort out clients online bookings from where ever i was as well. Cons WISH i could bulk text or email from course or class list! Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Happy i made the switch to Glofox!" January 31, 2018 5.0 Pros I like the visual appeal and layout of the software and how easy it makes it for people to book in online but also how easy it makes it for me to be able to allow clients to buy online courses and workshops as well as classes. (Senior account executive) contacted me initially when i was setting up in business but at that stage i had signed up with MBO and I wasn't going to change but fast forward a year and I actually got in touch with rep to talk about their software as my online sales weren't as strong as I wanted them to be. The changeover was made as painless as it could be, a lot of the credit for this has to go to my account manager and his customer support team, who are very good at what they do and I speak with rep on a regular basis which helps greatly when like me you're trying to grow your business. The partnership between Glofox and Yoga Alliance Professionals is also a big plus for me but in relation to growing my business, nothing tops having our own custom studio app which i am delighted to say is now starting to perform really well ( not much use having an app if you don't know how to utilise it or promote it and for this i have to thank account manager for showing me the way). i now feel like i have software that matches my ambitions for my business. It hasn't all been plain sailing but what is!. I really believe in Glofox and can see them going from strength to strength in the future. Cons The cons that i have experienced are simple, sometimes the software suffers from bugs but i know that Glofox work hard to eradicate this and in my experience the customer support team always have a solution to help you navigate around this until they find the problem so for me it's something i can live with as the updates and new additions to the software plus the fact that i can see through their reports, exactly where my business is growing. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.