# ABC Glofox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ABC Glofox the right Fitness solution for you? Explore 349 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136861/Glofox/reviews --- ABC Glofox 4.4 (349) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ABC Glofox Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews Kathrin K CEOHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “I wish there were a few features that I was used to before, but overall, for any small studios, this is a great service for a very great price that does everything, including billing, marketing, sales, etc.“ March 23, 2026 DK Delrae K Gym OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I currently cant hold /pause a membership from my mobile app or I am unable to manually charge a client for a membership that is past due. When a member is past due and they pay the amount by etransfer or cash i wish they had an option to select paid by other method but instead you have to write it off to get the membership back on track.“ February 16, 2024 Todd R CEOHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Branded app is a must have, it solves all of my scheduling and appointment management! “ February 6, 2026 jp juan p CEOSports, 2 - 10 employeesUsed the software for: Less than 6 months. “certain functions such as categorization of products are not well developed“ June 18, 2024 TM Tanabeth M Owner, therapist, practitioner and instructorHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “A few months go by clients do love the app and it does keep track of my unlimited clients packages which is very nice and yes even easy for yogis and spa clients.“ February 12, 2025 SC Shahida C Co-founderSports, 11 - 50 employeesUsed the software for: 1-2 years. “Glofox doesn't allow for gift cards.“ December 11, 2024 SM Susan M Personal TrainerHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “My clients really love being able to book into their classes themselves and cancel within the time frame if they need to.\[sensitive content hidden\] was my go to person to help me get set up and she was so so helpful and was straight back to me if I ever had any difficulty so she was fantastic to have as there were times that I had trouble figuring things out and she was so helpful.“ August 7, 2024 GA George A DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “This system is actively turning away potential clients of mine during what should be my busiest time of year.“ May 15, 2024 ## Showing most helpful reviews Showing 1-25 of 349 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kathrin K. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "New Studio Owner" March 23, 2026 5.0 I opened my own Boutique Fitness Studio in May 2025 and was looking for easy-to-use software. I was previously using Wellness Living (at the studio I was teaching before), but didn't need all the bells and whistles that make things much more complicated and glitchy. I was used to Trainerize, so using Glofox made sense. It's been really great so far and I haven't had any issues and would highly recommend it to anyone looking for a software. Pros I had a great introductory call and signed up on the spot. I love the easy-to-use software; there hasn't been any service interruption since using it. The software runs smoothly and doesn't really need any explanation. I wish there were a few features that I was used to before, but overall, for any small studios, this is a great service for a very great price that does everything, including billing, marketing, sales, etc. Cons I wish there was a way for monthly members to book more than 30 days in advance to prevent waitlists and frustration. Alternatives considered [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing ABC Glofox Cost and easy-to use interface. Wellness Living was a little too much for what i was looking for. Review Source VR Verified Reviewer CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Very Happy" February 6, 2026 5.0 I switched from Virtuagym and the experience with glofox is night and day compared to virtuagym. If you are outgrowing you current CRM then Glowfox is the platform for you. Pros Easy onboarding, feature rich platform at affordable price. Very scalable solution for multiple locations. Branded app is a must have, it solves all of my scheduling and appointment management! Automation and organization of leads and clients is excellent. Cons Live customer service comes after a few different AI Q&A exchanges. I dont think glowfox is any different than any other company nowadays moving to automation Switched from [Virtuagym](https://www.capterra.com/p/132191/Virtuagym/) Virtuagym did not offer all of the features I needed Review Source TM Tanabeth M. Owner, therapist, practitioner and instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "6 Months waiting for a fix re: scheduling issues" February 12, 2025 1.0 I started a new spa and infrared Hot Yoga business in July 2024. The sales team tells you everything you want to hear boasting support, ease and profitability. My onboarding rep was not knowledgeable and frequently responded to my questions with “I’ll find out” and then to never provide a straight answer- for this I didn’t complain just muddled through to get open in time. Then out of the blue, I was given a new rep who after I shared my concerns, apologized for the inconvenience but did no better besides offering up excuses why the answers are hard to come by. The leading answer was due to the people who build this app are located in Ireland and the time change provides difficulty for getting answers timely. That’s a Glo fox issue not the problem of the business people trusting the company we are paying to do the job. I was sold at the start about the pre-sales ability within the system. Odd that the salesmen could speak so highly about it but the on-boarders didn’t have a clue how to make that happen. I paid for several months before opening in hopes to have a solidified app to open my new business with and to conduct pre-sales to provide a huge opening month. This did not occur! I should have backed out prior to opening but I’m always leaning toward hopefulness. A few months go by clients do love the app and it does keep track of my unlimited clients packages which is very nice and yes even easy for yogis and spa clients. October arrived and I’m not sure if the app had an update or what occurred but all the sudden without any change to the schedule/availability on my end and (in fact the back end shows my correct hours), clients can all the sudden book appointments well into the night all the way to 2 am. I have had to call several clients to reschedule which doesn’t look good on a new business. I reported it right away in October. Multiple reports through multiple reps even the sales rep who sold me the package. No one has been able to fix this creating more desk work for me which is why I went with Glo fox in the first place to reduce my desk time. Finally in December I was connected with a rep I can reach out to for follow up regarding my concerns with the scheduling/availability times. Even after she heard my concerns no one has been able to fix the issue. She was able to provide me with a very tiny discount for the month of January and February. I followed up today and she does respond within the same day thankfully, but the answer is completely unacceptable. Her response: “The fix is still in the works by our engineering team. I currently do not have an exact ETA, but it is prioritized for this quarter.“ The quarter ends in March, that is 6 months of non answers and no fixes and last week a new issue has arrived. I can no longer adjust the price at check out. I haven’t heard any response on this new thing that is happening. I’m posting to help people make better choices- read reviews don’t make the mistake I did by attempting to stay hopeful. Pros The app is great for the clients and not having other business advertising to my clients on my businesses app. Cons Customer service is terrible. 6 months asking for assistance. Misrepresentation at sales level. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Schedulefly](https://www.capterra.com/p/76735/Schedulefly/) Reason for choosing ABC Glofox Pre sales ability and removes credit card fees prior to deposit and business app Review Source TC Toby C. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Glofox changed my business" February 7, 2026 5.0 Fantastic. Great onboarding and support team. Seamless migration. The website and app turned out great. Pros Seamless onboarding and migration from.my old gym membership management system. Great staff and product. My website and app came out great! Cons That they don't have their own access control. They do integrate with Kisi, but having to have members go to a separate app is not my favorite. Alternatives considered [GymMaster](https://www.capterra.com/p/57469/GymMaster/) Reason for choosing ABC Glofox Better pricing, onboarding, and better features Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Need of automation and website/app integration Review Source JM Jonathan M. operations manager Non-Profit Organization Management Used the software for: 1-2 years ### "Efficient booking system!" January 31, 2025 5.0 theres alot of settings, functionality which is pretty awesome. And surely, it takes time aswell to set this all up. But once its set, its quite easy to handle the system. Pros Its a big system with alot of functionality, but the service and onboarding service was great. Louise was always reachable and helpful! Cons The integration of moving members from another studio to a new studio. Unfortunetaly there was alot of manual work to be done. Like setting the correct membership, dates and so on. Also when creating staff. Upon deleting them, you can't use the same emails unless you change it again, despite it being deleted. One major defect is that not all customers get emailed when pressing forgot password. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing ABC Glofox Our sister organisation were using it and I got used to it. I thought it was very effective. Review Source SC Shahida C. Co-founder Sports Used the software for: 1-2 years ### "Would not recommend - poor customer support and too expensive." December 11, 2024 1.0 Customer support has been poor at best. I've been trying to cancel my subscription as a gym and studio owner, and it took a month before I received a confirmation about cancelling my membership. Despite multiple emails, calls, and submitted tickets. Since then, I've ben trying to get my data migrated to a new system and am once again begin ghosted. I do not recommend ABC Glofox. Pros Not much. ABC Glofox has very little I would say is a pro. Cons 1\. Reporting is not robust enough and when I've asked for my own data, I'm met with roadblocks. 2. Glofox doesn't allow for gift cards. 3. Price increases that do not correlate with improved functionality or support. 4. Bulky marketing suite. 5. Lead-Client functionality does not capture our business model well enough and I can't adjust it. 6. Cancellation process has been arduous. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing ABC Glofox At the time they seemed the best value for money. Since then, we've found better options. Review Source KW Kate W. Yoga and Pilates instructor Sports Used the software for: Less than 6 months ### "The Loft Studio " March 29, 2025 5.0 Very good ! \[sensitive content hidden\] Was fantastic!! Responded fast and was super informative and patient with my constant requests. Pros How easy it is client facing. Just a few clicks and you’re booked. Cons The workload - I was lead to believe the migration would be done for me stress free but it was a lot of going back and forth. All sorted fast but time consuming. I have one complaint. If there’s 2 studios in the same area using the Glofox system clients have complained they have to keep signing in and out. Would be good if they could have two accounts on my profile to access different studios as and when. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Acuity was problematic and the support wasn’t very good so lots of things went wrong. Review Source KJ Kacper J. Founder and CEO Recreational Facilities and Services Used the software for: 6-12 months ### "Great Support - Easy Interface - Great Product!" December 2, 2024 5.0 Overall experience: I am very happy. The user interface is very easy to use, which is important when on-boarding new staff. Account managers are keen on feedback on improvements, with Glofox constantly releasing new system/feature updates, which shows that our feedback has not gone unheard. Pros Had a great on-boarding experience feeling supported throughout the entire process.\[sensitive content hidden\], my account manager, was helpful, insightful and provided great tips on how to use the system and get the most out of it. His patience and customer service are greatly appreciated! A+++ Cons Certain feature/system limitations that are lacking which would make life easier. Hopefully they are in the development pipeline. Alternatives considered [bsport](https://www.capterra.com/p/197172/bsport/) Reason for choosing ABC Glofox Easy user interface. Although BSport had far more functions at a lower cost, the user interface was quite overwhelming. Review Source Natasha B. Personal trainer instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "So far so good! I'm happy! " February 7, 2026 4.0 So far so good and my clients like it. I can quickly makes changes to my schedules or check my clients attendance and profiles. It's pretty cool. Pros Easy, user friendly scheduling and client booking. Their customer service is also very good. My onboarding was excellent. Cons No direct links to my business on glofox. Too many steps for clients to get to the app unless you pay for your own app with the them, which is expensive. Review Source Anuj K. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use" February 7, 2026 5.0 I've been using Glofox for the past 1.5 years, and they have been very supportive and helpful in making things easier for me. Pros Booking appointments, handling clients, filling the waiver and terms & Conditions. Preparing receipt with the customer TRN. Cons Everything is good. I don't have anything that shows something is bad with the application. Everything is smooth. Review Source aA abdullah A. Owner Sports Used the software for: Less than 6 months ### "Thanks \[sensitive content hidden\]" October 10, 2024 5.0 It was long but \[sensitive content hidden\] made it easy and nice.. she supported me all the time and was always there to help and support and explain all I need to learn. She the implementation much easier and helped even in her vacation. Pros The communications and support. Especially with \[sensitive content hidden\]. Her support is amazing and endless Cons Limitation with the payment ( for example there is no Apple Pay) Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) For the online payment and complexity and the better branded app Review Source NM Naomi M. Professor of Exercise Science Education Management Used the software for: Less than 6 months ### "I Recommend! " November 12, 2024 5.0 I really have appreciated my time with ABC Glofox - everyone is professional and positive Pros I like how quickly \[sensitive content hidden\] would respond and get back to me! Being in higher ed, we can get busy really fast once the semester has started, \[sensitive content hidden\] did a great job of checking in and making sure we have everything we need. Cons The timing of receiving our product was not the best due to the semester starting but overall, it was nice have a great support team. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing ABC Glofox n/a Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Price overall was expensive for Mindbody and it can be hard to teach staff to use Review Source KJ Katie J. owner/studio manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Great product and new improvements however some very frustrating features" June 2, 2020 4.0 I have definitely seen improvements with communication over the past 4 -6 months. Their customer service has improved greatly. Overall the staff are very supportive and friendly to work with. We have been really well supported during the COVID-19 challenges and very much appreciated Glofox seeing what customers needed and added some great features during this time. The one downfall is communication - especially when things change eg. booking only into your next booking period - this was not communicated to us that the previous 'glitch' (as explained to me), where you could book in as far in advance as the studio allowed if you were on an unrestricted membership, had now changed. We could not communicate and or prepare our members returning to in studio classes (after COVID) for the changes - and hence created a lot of stress that could have been avoided. Pros Easy to schedule classes, dashboard is well designed and easy to navigate, great user app, new features that were added during COVID-19 - zoom integration to live classes, on demand feature for members. Cons The current set up to memberships allowing subscription members to only book ahead into their next booking period. This does not provide flexibility for our business and creates a lot of confusion for our members. I can understand how monthly billed memberships can work on this system however ours are weekly (see below). So members can only book a max of 2 weeks/min of 1 week in advance. It then creates confusion amongst members as to why some members can book further ahead (ie credit pass users) and if members have different payment dates its a bit like a yoyo effect. Explaining how it works to members is very confusing. This feature has only come into being in our studio. Prior to COVID-19 closures members were able to book 4 weeks in advance (booking window set by us) but now it has changed has caused great havoc. It has taken away a lot of value in our product and flexibility in the way our members book and become very frustrating for members as well as staff now managing the queries. If I knew this feature would come into play before we signed up to glofox I actually would strongly reconsider my decision. We are a small boutique fitness studio (we provide reformer class - max of 10 per class) our membership costs are expensive ($40-$55 per week) hence all of our members are on weekly subscriptions. We also provide credit packs for client who want to pay per class. Reason for choosing ABC Glofox as above Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Glofox is better value for money. Own app feature. Easier to use for multiple studios. (We went from 1 to 2 studios just after changing to glofox). Better reporting features. Review Source Response from ABC Fitness June 11, 2020 Hi Katie, Thanks for taking the time to leave your feedback. We are happy to hear that you are enjoying using Glofox. Thank you for the feedback on the product also, and for highlighting the areas which you would like to see further development. We are always striving to improve our offering so we will be sure to pass this comment on to the team. Yours in fitness, The Glofox Team KD Kristen D. Owner/ Teacher Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazing!! " June 12, 2023 5.0 Overall experience has been great! Pros I liked working with \[sensitive content hidden\] best, I really appreciated how quickly the GloFox team moves and how much they checked in on me during the process. Cons I think the emails/ notes should be custom to your brand, not glofox, it's very confusing to receive an email with all the glofox branding but it's from my business. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing ABC Glofox Because of \[sensitive content hidden\]! Because of the care he took in getting to know me, my needs, and how much he was invested in helping me. It felt like he truly wanted to see me succeed and wanted to provide the best option to enhance my studio! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was not as nice and personalMindbody was not wanting to support a seasonal/small business that needed a bit of grace during months when I am not operatingMindbody was really confusing for my users Review Source MS Marnie S. Strength & Nutrition Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Do NOT sign any renewal contract before you try" January 21, 2023 2.0 I spent a decent chunk of money (~$650) to simply try out the program for 3 months; 1 week in I knew it wouldn't work for my needs, but gave it the ol' college try to see if it would grow on me. They didn't have recurring appointments, so I would need to log in daily to add in my recurring clients in advance so those slots didn't fill. Fair enough, it just doesn't suit my needs at the moment.Since I've decided that this program didn't suit my needs/wants, I've been trying to cancel my renewal for over 2 weeks now with no one from customer service getting back to me. There is no way to cancel for myself online, so I've been reaching out to customer service with phone calls & emails, as well as the people who helped me through onboarding (who were wonderful along the way btw) but no one is getting back to me with a solution. The one response I got from my onboarding person was not the answer to my question, but rather a link to book an appointment with her, with her only availability being after my renewal date. Not impressed with the follow through on this! Kinda feels like they do the work to get you into a subscription, but none of the work to keep you happy once you're past onboarding!If the cancelling hasn't been such a hassle, I wouldn't have a negative thing to say about this assuming it meets your needs for your business, it's decent looking, has billing and scheduling etc, but it should NOT be this difficult to talk to someone. Pros It looked nice (branding etc) it appeared to encompass all aspects of a what a gym would need to operate. Onboarding people were very nice and helpful. Cons Layout of customer app wasn't great, had less tech-savvy customers have issues booking an appointment because it wasn't a super smooth process. Didn't have recurring appointments when I signed on (it's currently in beta), didn't have different location booking for separate training areas when multiple clients need booking for the same timeslot. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Thought it was going to provide a better customer experience (Mindbody is well known for crashing on a regular basis) Review Source NM Noemi M. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Loved Glofox at my yoga studio" July 30, 2024 5.0 Thank you, Glofox and Team for 2 wonderful years of admin Help. Pros Glofox has incredibly helped me with customer retention, wining client trust, easiness for booking management, yearly accounts. Glofox has been the best tool for my studio; like having a receptionist and accountant at the same time. Cons None. Everything has been the best help i could have wished for. Reason for choosing ABC Glofox Good communication, price and features. Review Source PM Pilar M. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Awesome people" September 24, 2024 5.0 Pros Their values and the way they treat me. Cons That I couldn’t continue because of my personal situation Review Source FG Fernando G. CEO and Head Coach Sports Used the software for: 2+ years ### "Great gym management software" June 28, 2024 5.0 I would like to mention Colm Jones, I have been in touch with him several times and his service is just out of this world to meet my needs. Pros Ease of setup Great app for clients Having your own app Cons Can't really recall anything that I don't like, a couple things might be cool if they were added like bettering the discount code use, a couple more marketing tools, some social interaction within the app would be bonkers!!! Review Source HD Helena D. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Glofox for Pilates" July 15, 2024 4.0 Pros Seamless look and can add your own branding to make it look unique Cons Slow customer service reply. Sometimes things are missed. Review Source KM Katherine M. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Great services " May 22, 2024 5.0 Pros It's easy to use as for clients, as for staff members. Cons I can't have a full access on my phone app. For all major tasks I need laptop. Review Source JM Jessica M. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Run Away Fast" September 26, 2022 1.0 I went with GloFox after talking with \[SENSITIVE CONTENT\] and seeing a demo, comparing to other products, and reading reviews. Once I signed on with the product- everything changed and what \[SENSITIVE CONTENT\] promised from the start did not happen. Training was tedious, disjointed, and incorrect. We had to go back and rework things several times because the trainer did not take the time to understand my business before talking me through set up. Once operating, support does not respond, glitches in the system do not allow my processes to happen and I then need to take extra time to do things manually, I have been charged for things that i did not receive and no one one will refund me, web integrations make my website look archaic, they are dysfunctional, and GloFox will explore options to improve. Not sure where the good reviews came from so I feel obligated to help others to stay away from this product. I am so deeply embedded in GloFox right now, it is going to take me a lot of time to dig out of it, but i will be switching products. Stay away from GloFox. Pros the app works well and is easy for the user, everything else is a nightmare Cons I went with this product because the demo call was promising and GloFox had good reviews. Once I began using it, training was horrific, web integration is archaic, the systems management on the admin end is complicated and time consuming, GloFox is unable and unwilling to alter its system to fit the needs of its customer in any way, i end up doing most of the work manually because GloFox is not compatible and does not work Customer service is not supportive and will not respond, if they do the do not help. Once I signed my contract, I became a nuisance to the staff, communication is poor, and they would rather push me away than try to help. Alternatives considered [Arbox](https://www.capterra.com/p/184438/Arbox/) Reason for choosing ABC Glofox the sales call and demo, good reviews Review Source WN Waldineia N. Owner Education Management Used the software for: Less than 6 months ### "Build a Partnership" August 23, 2021 5.0 So far - so good. Glofox has a huge impact on the way I look at my business right now. The glofox time is always ready to help and teach us how to use the app - whic made my time realize how we could become more professional and trained. It had a good impact on us in so many ways . Our comunication with our students are much more clear and we can see the great results of it. When we are talking about online servive sometimes it is easy to become just like roobots, and glofox showed us that there is a way to make it more human. It made my life easy and closer to my future dreams. Pros For me, as a owner of a really small business, it was really hard to work during pandemic time. Our reality was too much work and not enough clients, not because we were not good enough to sell, but because we did not have the people to deal and give the propper service for all our new customers. We were always struggling with delay of communication - and not enough time to respond all the clients doubts. With glofox, some questions are alredy answered by email and by the app itself. Now we have more time to focus and train our time, so we can have a high standarts customer service.\[ We were afraid to make the full transaction to an online system because the prices were really higher for us. But in three months of the system we managed to have more than 3 times more students now. it´s gave us the opportunity to sell ir large scale and to delivery our work for people all over the globe. Me and my time are happy with the results. Thanks a lot. Cons There is nothing I would say, I would like least. But from my experience - all my students don´t realize they have access to recorded classes in the app. I would make this botton more easy to notice - because it is important for us that all the people do benefit from the classes we are leaving ther eofr them. Reason for choosing ABC Glofox Price Review Source Response from ABC Fitness February 7, 2022 Hey Waldineia, Thank you for taking your time to leave a review! It's great to hear that Glofox is helping you and your business save time and ultimately provide the highest standard experience possible. We look forward to continuing to support you in reaching your business goals. - The Glofox Team EH Eden H. Studio Owner + Director Health, Wellness and Fitness Used the software for: 2+ years ### "Without Glofox I would have been very stressed" September 20, 2022 5.0 Glofox staff have been so supportive over the past few years of my yoga studio. They helped me navigate through the pandemic and the changes that brought to my business. They are always happy to help and hear feedback. Pros Loved the online website integration and the app. Made me feel very successful and fancy as a business owner. Made it so easy to have clients book in and for me to sort out clients online bookings from where ever i was as well. Cons WISH i could bulk text or email from course or class list! Reason for choosing ABC Glofox It gave me freedom to personalise the booking system and web integration a little bit more that its competitive. Glofox was also very early in their years as a product so they were able to take on feedback and make changes more than other companies that were a bit more stuck in their ways. Review Source DP Dan P. Director Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Client Migration" April 3, 2024 5.0 Overall I have had a great experience so far. I migrated the client list from one system to another as I took over a branch from another business and re-branded. I was dreading the data migration as it was taking place before the Easter bank holiday weekend. But thanks to \[sensitive content hidden\] in the migration team, everything went more smoothly than I could have imagined. They did a great job and kept me fully informed throughout the process. Thanks so much guys. I genuinely can't thank you enough. Pros Straight forward and easy to use. Integrates easily to your website. Cons Online links for classes as I mentioned earlier.It would be more practical to have only add the link to the class once rather than for every instance. It would be useful to be able to select specific client to send emails to. Review Source bM bryan M. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Currently switching away from glofox" October 22, 2019 3.0 Pros definitely user friendly. was easy to setup, and is easy for our members to use. i like that memberships can be adjusted and like the reporting feature. Cons quite a few options have been changed recently making it not everything I signed up for. I don't like that they only offer quarterly billing, and is a bit pricey for what you get out of it given other prices I have been shopping around . customer service has been horrible the last 6 months. I cannot ever get through to anyone, and when I do leave messages or send emails, I rarely hear back unless I harass over and over and over again. then when I do finally hear back it is usually a couple weeks later. this is the primary reason ihave chosen to switch away from glofox . I also don't like that they don't have an app feature for admin, and that you have to use a desktop computer to run the software. you should be able to make sales from your phone or tablet. Review Source Response from ABC Fitness February 8, 2022 Hi Bryan, Thank you for your feedback, and we are truly sorry for not being able to address your needs while you were with us. Since then, we have invested into our support team, have built an app for staff members, and have become more flexible with payment periods available to join Glofox. Sincerely, Marko Gazic Talk to a Capterra advisor for free and get results within 15 minutes.