# ABC Glofox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ABC Glofox the right Club Management solution for you? Explore 354 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136861/Glofox/reviews --- ABC Glofox 4.4 (354) [View alternatives](https://www.capterra.com/p/136861/Glofox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of ABC Glofox Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews TM Tara M OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 6-12 months. “Glofox is incredibly flexible and has been able to support our drop-in third space model for a children’s learning center, which includes a wide variety of offerings like hourly bookings, classes, camps, and events.“ April 1, 2026 TM Tara M OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 6-12 months. “We’ve also noticed that appointments don’t show up under bookings, which requires an extra email to parents or our end if the email confirmation that they’ve booked isn’t enough.“ April 1, 2026 BI Bilyana I DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “having all clients information in one place, including bookings, payments helps me manage my client database easier.“ April 1, 2026 Henry L OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “It doesn’t offer a grace period after a client misses a payment, as access is blocked immediately.“ April 23, 2026 TM Tara M OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 6-12 months. “Most children-specific platforms couldn’t handle the volume and flexibility we need, but even though Glofox is designed for gyms, it works really well for our business.“ April 1, 2026 KC Keesha C OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “When I input class times the thing that bothers me the most is having to go off of 24 hour time clock but I’m sure I’ll get used to it.“ April 23, 2026 TM Tara M OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 6-12 months. “The onboarding process was excellent, and once set up, the system has been reliable and efficient. Despite a few minor glitches, it has been a strong solution for our needs and has made managing our programs much easier.“ April 1, 2026 DK Delrae K Gym OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I currently cant hold /pause a membership from my mobile app or I am unable to manually charge a client for a membership that is past due. When a member is past due and they pay the amount by etransfer or cash i wish they had an option to select paid by other method but instead you have to write it off to get the membership back on track.“ February 16, 2024 ## Showing most helpful reviews Showing 1-25 of 354 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Diego Alberto R. Owner Sports Used the software for: 6-12 months ### "A great platform for a fitness studio" May 5, 2026 5.0 Exactly what a studio needs. The platform is intuitive for both the admin and the members. Setting up classes, memberships and payments was straightforward. Recommended for any boutique fitness studio. Pros Solid platform for managing a Pilates studio Scheduling and membership management work smoothly. The onboarding process was simple and the team was helpful whenever I had questions. Cons Their integration with Wellhub is not fully completed. So I have some troubles with some of our customers that come from that platform Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Fitco](https://www.capterra.com/p/182579/Fitco/)[Fitune](https://www.capterra.com/p/208500/Fitune/) Reason for choosing ABC Glofox The platform is intuitive for both the admin and the members Review Source Kathrin K. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "New Studio Owner" March 23, 2026 5.0 I opened my own Boutique Fitness Studio in May 2025 and was looking for easy-to-use software. I was previously using Wellness Living (at the studio I was teaching before), but didn't need all the bells and whistles that make things much more complicated and glitchy. I was used to Trainerize, so using Glofox made sense. It's been really great so far and I haven't had any issues and would highly recommend it to anyone looking for a software. Pros I had a great introductory call and signed up on the spot. I love the easy-to-use software; there hasn't been any service interruption since using it. The software runs smoothly and doesn't really need any explanation. I wish there were a few features that I was used to before, but overall, for any small studios, this is a great service for a very great price that does everything, including billing, marketing, sales, etc. Cons I wish there was a way for monthly members to book more than 30 days in advance to prevent waitlists and frustration. Alternatives considered [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing ABC Glofox Cost and easy-to use interface. Wellness Living was a little too much for what i was looking for. Review Source TM Tanabeth M. Owner, therapist, practitioner and instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "6 Months waiting for a fix re: scheduling issues" February 12, 2025 1.0 I started a new spa and infrared Hot Yoga business in July 2024. The sales team tells you everything you want to hear boasting support, ease and profitability. My onboarding rep was not knowledgeable and frequently responded to my questions with “I’ll find out” and then to never provide a straight answer- for this I didn’t complain just muddled through to get open in time. Then out of the blue, I was given a new rep who after I shared my concerns, apologized for the inconvenience but did no better besides offering up excuses why the answers are hard to come by. The leading answer was due to the people who build this app are located in Ireland and the time change provides difficulty for getting answers timely. That’s a Glo fox issue not the problem of the business people trusting the company we are paying to do the job. I was sold at the start about the pre-sales ability within the system. Odd that the salesmen could speak so highly about it but the on-boarders didn’t have a clue how to make that happen. I paid for several months before opening in hopes to have a solidified app to open my new business with and to conduct pre-sales to provide a huge opening month. This did not occur! I should have backed out prior to opening but I’m always leaning toward hopefulness. A few months go by clients do love the app and it does keep track of my unlimited clients packages which is very nice and yes even easy for yogis and spa clients. October arrived and I’m not sure if the app had an update or what occurred but all the sudden without any change to the schedule/availability on my end and (in fact the back end shows my correct hours), clients can all the sudden book appointments well into the night all the way to 2 am. I have had to call several clients to reschedule which doesn’t look good on a new business. I reported it right away in October. Multiple reports through multiple reps even the sales rep who sold me the package. No one has been able to fix this creating more desk work for me which is why I went with Glo fox in the first place to reduce my desk time. Finally in December I was connected with a rep I can reach out to for follow up regarding my concerns with the scheduling/availability times. Even after she heard my concerns no one has been able to fix the issue. She was able to provide me with a very tiny discount for the month of January and February. I followed up today and she does respond within the same day thankfully, but the answer is completely unacceptable. Her response: “The fix is still in the works by our engineering team. I currently do not have an exact ETA, but it is prioritized for this quarter.“ The quarter ends in March, that is 6 months of non answers and no fixes and last week a new issue has arrived. I can no longer adjust the price at check out. I haven’t heard any response on this new thing that is happening. I’m posting to help people make better choices- read reviews don’t make the mistake I did by attempting to stay hopeful. Pros The app is great for the clients and not having other business advertising to my clients on my businesses app. Cons Customer service is terrible. 6 months asking for assistance. Misrepresentation at sales level. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Schedulefly](https://www.capterra.com/p/76735/Schedulefly/) Reason for choosing ABC Glofox Pre sales ability and removes credit card fees prior to deposit and business app Review Source TM Tara M. Owner Recreational Facilities and Services Used the software for: 6-12 months ### "Great fit for flexible, high-volume kids’ programming" April 1, 2026 4.0 Overall, we’ve had a very positive experience with Glofox. It has allowed us to run a more complex and flexible business model than most platforms support, while keeping things relatively smooth for both staff and families. The onboarding process was excellent, and once set up, the system has been reliable and efficient. Despite a few minor glitches, it has been a strong solution for our needs and has made managing our programs much easier. Pros Glofox is incredibly flexible and has been able to support our drop-in third space model for a children’s learning center, which includes a wide variety of offerings like hourly bookings, classes, camps, and events. Most children-specific platforms couldn’t handle the volume and flexibility we need, but even though Glofox is designed for gyms, it works really well for our business. It’s easy for parents to use, keeps everything organized, and has significantly streamlined our operations. Cons There are occasional glitches, especially when parents try to add multiple children to bookings, which can cause some confusion. We’ve also noticed that appointments don’t show up under bookings, which requires an extra email to parents or our end if the email confirmation that they’ve booked isn’t enough. These issues aren’t constant, but they do come up from time to time. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Sawyer](https://www.capterra.com/p/244623/Sawyer/) Reason for choosing ABC Glofox We chose Glofox over alternatives like Mindbody because of its ease of use, dependability, and flexibility for our business model. Mindbody also required a much more restrictive and lengthy contract, which didn’t align with what we were looking for. Glofox felt more straightforward to set up and better suited for our needs. Review Source VR Verified Reviewer CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Very Happy" February 6, 2026 5.0 I switched from Virtuagym and the experience with glofox is night and day compared to virtuagym. If you are outgrowing you current CRM then Glowfox is the platform for you. Pros Easy onboarding, feature rich platform at affordable price. Very scalable solution for multiple locations. Branded app is a must have, it solves all of my scheduling and appointment management! Automation and organization of leads and clients is excellent. Cons Live customer service comes after a few different AI Q&A exchanges. I dont think glowfox is any different than any other company nowadays moving to automation Switched from [Virtuagym](https://www.capterra.com/p/132191/Virtuagym/) Virtuagym did not offer all of the features I needed Review Source BI Bilyana I. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "10 months wit Glofox and organizing many of my tasks at the yoga school" April 1, 2026 4.0 I have started using the app about 10 months ago. It has a lot of functions that I needed to run everything more centralized at my yoga studio, so it has helped a lot, especially in managing the booking, keeping track of all customers, transactions and communication. It has helped me the overall running of the studio as it has saved me some time of the tasks I used to do manually. ;) Pros The booking system and managing classes has become much easier for me. having all clients information in one place, including bookings, payments helps me manage my client database easier. Cons No Urban sport integration. Workshops and events is not so well, I wish it´s easier to publish them and they can still show in the calendar with classes but managing them in a slightly different way as some of them are one off events. Switched from [Meetup Pro](https://www.capterra.com/p/238689/Meetup-Pro/) MEetup was lacking a lot of the features that I needed to automate my tasks and it didn´t give me access to my clients emails. Review Source TC Toby C. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Glofox changed my business" February 7, 2026 5.0 Fantastic. Great onboarding and support team. Seamless migration. The website and app turned out great. Pros Seamless onboarding and migration from.my old gym membership management system. Great staff and product. My website and app came out great! Cons That they don't have their own access control. They do integrate with Kisi, but having to have members go to a separate app is not my favorite. Alternatives considered [GymMaster](https://www.capterra.com/p/57469/GymMaster/) Reason for choosing ABC Glofox Better pricing, onboarding, and better features Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Need of automation and website/app integration Review Source Henry L. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Glofox Review: Simple, Efficient, and Reliable" April 23, 2026 5.0 Simple and easy to use, with a clean interface that makes daily management straightforward. It’s reliable and helps keep everything organized without complications. Customer service is also good and responsive when support is needed. Pros Simple, reliable, and efficient. It makes managing payments easy, and the support team is always helpful. Highly recommended! Cons It doesn’t offer a grace period after a client misses a payment, as access is blocked immediately. Other than that, I really like it. Switched from [ShapeNet](https://www.capterra.com/p/77428/ShapeNet/) ShapeNet closed down. We have to looking for a new one. Review Source JM Jonathan M. operations manager Non-Profit Organization Management Used the software for: 1-2 years ### "Efficient booking system!" January 31, 2025 5.0 theres alot of settings, functionality which is pretty awesome. And surely, it takes time aswell to set this all up. But once its set, its quite easy to handle the system. Pros Its a big system with alot of functionality, but the service and onboarding service was great. Louise was always reachable and helpful! Cons The integration of moving members from another studio to a new studio. Unfortunetaly there was alot of manual work to be done. Like setting the correct membership, dates and so on. Also when creating staff. Upon deleting them, you can't use the same emails unless you change it again, despite it being deleted. One major defect is that not all customers get emailed when pressing forgot password. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing ABC Glofox Our sister organisation were using it and I got used to it. I thought it was very effective. Review Source KC Keesha C. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love Glofox" April 23, 2026 5.0 Amazing! Any issues I’ve had have been handled fast and easy! I loved my rep and architect, and when I needed customer service late at night they helped me right away! Pros Back end having everything you need to run a successful business and follow up with customers. It’s easy once you get through on boarding. Cons When I input class times the thing that bothers me the most is having to go off of 24 hour time clock but I’m sure I’ll get used to it. Alternatives considered [Arketa](https://www.capterra.com/p/212718/Sutra-Fitness/) Reason for choosing ABC Glofox Better back end management for my business Review Source RE Ritienne E. Yoga instructor Sports Used the software for: Less than 6 months ### "Top choice for business startup" September 23, 2024 5.0 They are very helpful, professional and have good quality of an app. Pros There continuous suppst to help set ot al up. Cons I have no complaints so far. It takes time to set it up but very happy with the service Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing ABC Glofox Was better visually and they where more expensive Review Source KO Khyl O. Owner and CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Do not use Glofox!" January 15, 2024 1.0 Awful! I would 100% stay away and save your money. Mindbody is criminally expensive and I would rather go there because their customer service was miles better. Pros Surface level, it looks pretty, easy to use and has a good customer user interface. Cons Their customer service is awful. I was told "I don't know, here's a YouTube video." They deactivated my entire business by accident, deleting all of my memberships and billing cycles. They were unable to fix it other than reopening the account to everything being deleted. Then refused to help or compensate us for lost revenue. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[PushPress](https://www.capterra.com/p/172781/PushPress/) Reason for choosing ABC Glofox It looked better. It could do rentals like batting cages. The payment processors were easy to setup and use. None of this was worth it though and I regret switching. Switched from [GymMaster](https://www.capterra.com/p/57469/GymMaster/) We switched because the payment processor in Canada wasn't great at the time and the interface was clunky. They've added more processors in Canada and we're immediately switching back. Review Source DK Delrae K. Gym Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great affordable software program" February 16, 2024 4.0 The customer service is phenomenal. They absolutely go out of their way to resolve issues and help you. The system is easy to use and does everything I need it too! Pros I love that I can use one system to have my client list, book classes, take payments and manage memberships easily. I love that is easily connects to KISI so that my members get emailed access to the door as soon as they sign up! Cons I wish it would show a better detailed list for when a client uses punches for classes or if they cancel it shows they get a credit back. I also wish that the mobile app would allow me to manage memberships a bit better. I currently cant hold /pause a membership from my mobile app or I am unable to manually charge a client for a membership that is past due. When a member is past due and they pay the amount by etransfer or cash i wish they had an option to select paid by other method but instead you have to write it off to get the membership back on track. Alternatives considered [GymMaster](https://www.capterra.com/p/57469/GymMaster/) Reason for choosing ABC Glofox They called me right away within seconds of me inquiring and set up a time to do a quick tutorial. Sold me on the product right away. Switched from [Punchpass](https://www.capterra.com/p/133857/Punchpass/) I needed a way to allow online signups with the access control with KISI so i didnt have to always do it in person. Review Source KD Kristen D. Owner/ Teacher Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazing!! " June 12, 2023 5.0 Overall experience has been great! Pros I liked working with \[sensitive content hidden\] best, I really appreciated how quickly the GloFox team moves and how much they checked in on me during the process. Cons I think the emails/ notes should be custom to your brand, not glofox, it's very confusing to receive an email with all the glofox branding but it's from my business. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reason for choosing ABC Glofox Because of \[sensitive content hidden\]! Because of the care he took in getting to know me, my needs, and how much he was invested in helping me. It felt like he truly wanted to see me succeed and wanted to provide the best option to enhance my studio! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was not as nice and personalMindbody was not wanting to support a seasonal/small business that needed a bit of grace during months when I am not operatingMindbody was really confusing for my users Review Source KR Kim R. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "SUPA STAR 🌟 " December 13, 2024 5.0 \[sensitive content hidden\] has made this stressful experience very pleasant! She’s very patient, attentive and knowledgeable. I can always count on her for a quick response. Truly appreciate all she’s done for me, couldn’t have done it without her <3 Pros Price, no commitment, does everything I need and of course, the SERVICE by \[sensitive content hidden\]! Cons That I can’t edit payment dates for presale myself, we have to go through the technical team. Review Source sG sharna G. fitness trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "review of glofox " November 3, 2024 5.0 amazing! support from \[sensitive content hidden\] was amazing and it has made a massive difference to our business Pros All of the help from \[sensitive content hidden\] was absolutely amazing! As someone who has never had any business experience before, this whole process was overwhelming however \[sensitive content hidden\] managed to make every situation simple, he was always there to answer any questions straight away and never left me waiting. he gave me great advice and i cant thank him enough! Cons none, everything was straight forward and simple to understand and i was never left feeling unsure Review Source YS Yogesh S. General Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent service " October 21, 2024 5.0 Excellent service, Great software and support provided Pros Great software easy to understand for our staff, All reports available before requested. Cons Service & Support offered by Oisin & Rodrigo Review Source SM Susan M. Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Glofox Review" August 7, 2024 5.0 Really good overall. Its made my life so much easier from an organizational point of view and a professional point of view. My clients really love being able to book into their classes themselves and cancel within the time frame if they need to.\[sensitive content hidden\] was my go to person to help me get set up and she was so so helpful and was straight back to me if I ever had any difficulty so she was fantastic to have as there were times that I had trouble figuring things out and she was so helpful. Pros I like the convenience of the app. It saves me so much time in relation to booking appointments and I love that it facilitates pre pay options so I am assured that I will get paid for a booking. Cons I would like to be able to do more with the app, eg add class credits to someone's account or add a new class time as this can only be done through the desktop computer. Review Source AS Andrea S. Owner Retail Used the software for: Less than 6 months ### "Horrible customer service " July 19, 2024 3.0 Awful! Worst customer service I have ever experienced. The people answering the phones are very nice, but they have no answers to any questions and the managers won’t call you back. Pros I don’t know. The customer service was so awful I never was able to experience their services. Cons If you are ok with waiting 48 hours to fix any issues you have with your Glofox app, then you will be fine. I sent several emails trying to get a call back to receive help with an onboarding dilemma and could not get help from Glofox. You will get someone from customer service to answer, but no one that can actually help with an issue. If you end up needing to speak to a manager, you will never get a response. Way over priced for the service you getS. Reason for choosing ABC Glofox Because the salesmen were convincing. It might be a great product, but if you can’t get the help you need, it doesn’t matter. Review Source AH Ashley H. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Constant New Features While Core Tools Are Broken" June 14, 2020 3.0 New features are constantly added while existing features are broken. There’s no way include or track sales tax in the store, but instead they’re planning to add payroll processing. If it can’t handle USA sales tax, would I trust that my state payroll taxes have been properly filed? Features seem half finished while others outside the core business are instead being focused on. The new product announcements usually don’t seem relevant. I’ve reported bugs like dates jumping when editing/saving a Course description, and told by Support that I’m wrong. I’ve occasionally had a good experience with customer service, telling me where a feature is located, but typically their answers are irrelevant or tell me a workaround, with no date on when a broken feature will be fixed. I work with a different person each time, and there’s no consistency in the Support. Pros The graphics of the software are minimal and well designed. It processes monthly and pro-rated memberships very well. I mostly teach multi-week courses, which competitor softwares couldn’t handle. It saves credit cards on file and allows custom charges (which I use in lieu of the nonfunctional merchandise store.) Cons I loved the software during my demo, but have been constantly disappointed since then. They began charging me before the platform was set up for my studio, which took two weeks and missed my grand opening date. In my demo I was shown how easily the bookings integrate into Squarespace, but later learned that’s true only if you upgrade to Squarespace Premium. I loved the ‘Book a Buddy’ feature, but it broke 9 months ago and still hasn’t been fixed. I found out that it was broken because students had +1’s registered but the payment on the extra spots hadn’t gone through. I reported it to Glofox and was told that they were already aware. I lost out on dozens of unpaid bookings and Glofox never let its customers know or removed the feature. It took three emails to Support for them to successfully turn it off on my platform. After the initial demo and signup there is no transparency on pricing or product tiers. I had been planning to change from semi-annual to yearly payment, but my credit card was automatically billed before I had the chance (and without my consent.) I’m a Platinum customer, but I can’t compare tiers of pricing or features. Reason for choosing ABC Glofox The sales person and demo instructor were great. I knew that many features were still in development but I was happy with the core functionality. The product has not lived up to the initial, very thoughtful demos and the support has not matched their level of knowledge or attention to detail. Review Source Response from ABC Fitness July 8, 2020 Hi Ashley, Thanks for taking the time to leave your feedback. Thank you for the feedback on the product also, and for highlighting the areas in which you would like to see further development. We are always striving to improve our offering so we will be sure to pass this comment on to the team. Yours in fitness, The Glofox Team HD Helena D. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Glofox for Pilates" July 15, 2024 4.0 Pros Seamless look and can add your own branding to make it look unique Cons Slow customer service reply. Sometimes things are missed. Review Source EH Eden H. Studio Owner + Director Health, Wellness and Fitness Used the software for: 2+ years ### "Without Glofox I would have been very stressed" September 20, 2022 5.0 Glofox staff have been so supportive over the past few years of my yoga studio. They helped me navigate through the pandemic and the changes that brought to my business. They are always happy to help and hear feedback. Pros Loved the online website integration and the app. Made me feel very successful and fancy as a business owner. Made it so easy to have clients book in and for me to sort out clients online bookings from where ever i was as well. Cons WISH i could bulk text or email from course or class list! Reason for choosing ABC Glofox It gave me freedom to personalise the booking system and web integration a little bit more that its competitive. Glofox was also very early in their years as a product so they were able to take on feedback and make changes more than other companies that were a bit more stuck in their ways. Review Source SR Stephen R. Owner Used the software for: 6-12 months ### "Happy i made the switch to Glofox!" January 30, 2018 5.0 Pros I like the visual appeal and layout of the software and how easy it makes it for people to book in online but also how easy it makes it for me to be able to allow clients to buy online courses and workshops as well as classes. (Senior account executive) contacted me initially when i was setting up in business but at that stage i had signed up with MBO and I wasn't going to change but fast forward a year and I actually got in touch with rep to talk about their software as my online sales weren't as strong as I wanted them to be. The changeover was made as painless as it could be, a lot of the credit for this has to go to my account manager and his customer support team, who are very good at what they do and I speak with rep on a regular basis which helps greatly when like me you're trying to grow your business. The partnership between Glofox and Yoga Alliance Professionals is also a big plus for me but in relation to growing my business, nothing tops having our own custom studio app which i am delighted to say is now starting to perform really well ( not much use having an app if you don't know how to utilise it or promote it and for this i have to thank account manager for showing me the way). i now feel like i have software that matches my ambitions for my business. It hasn't all been plain sailing but what is!. I really believe in Glofox and can see them going from strength to strength in the future. Cons The cons that i have experienced are simple, sometimes the software suffers from bugs but i know that Glofox work hard to eradicate this and in my experience the customer support team always have a solution to help you navigate around this until they find the problem so for me it's something i can live with as the updates and new additions to the software plus the fact that i can see through their reports, exactly where my business is growing. Review Source Response from ABC Fitness February 2, 2018 Hi Stephen! Great to hear that you're delighted with your decision to switch from Mindbody. It's been an absolute pleasure working with you and there's nothing better than watching your business grow and succeed! Yours in wellness, The Glofox Team AB Angelica B. University Intern Pharmaceuticals Used the software for: I used a free trial ### "Maximize Your Gym's Potential with Gloflox's Integrated Management Platform" June 11, 2023 5.0 My experience to Gloflox as a pharmaceutical product development and research intern was minimal because it had little to do with my line of work. But I was able to see how fitness-related firms used Gloflox in their daily operations. The software's class scheduling and membership administration functions were crucial in optimizing the gym's operations. The reporting features of Gloflox helped with data-driven decision-making by offering insightful information about member engagement and attendance trends. Despite the fact that my experience with Gloflox was purely observational, it showed how well the program can handle gyms. Pros A number of features from Gloflox are offered to simplify operations in fitness centers and gyms. It is simple to manage memberships, plan lessons, and keep track of attendance thanks to its user-friendly layout and straightforward design. The software's powerful reporting and analytics features offer insightful data on member engagement and business performance. The integrated payment processing solution from Gloflox makes billing simple and guarantees safe transactions. Businesses may adapt the platform to their own needs, including branding and member communication, thanks to the software's customization capabilities. The knowledgeable staff at Gloflox is on hand to respond to any questions or potential technical problems. Cons The learning curve connected with Gloflox's sophisticated capabilities, which may take time and effort to fully employ, is one of its drawbacks. Some users have noted that the software occasionally has errors or glitches that have a negative impact on the user experience. Although Gloflox provides a wide variety of functionalities, certain specialized elements needed by specialized fitness enterprises might be missing. Pricing for smaller gyms or independent fitness studios can be very pricey, which could present a financial hardship. Review Source MS Millie S. CEO Recreational Facilities and Services Used the software for: 6-12 months ### "It gets the basics right. And that's about it." December 9, 2022 3.0 Pros \- Standing up the software was easy (coming from no system, so we didn't do any conversion).- It does the basics well (scheduling). The app is reliable and our clients have not found it difficult to use. - We like the flexibility/modularity of the fields dictionary to use language appropriate for our business.- We haven't noticed any latency issues or app downtime. Cons \- Reporting is very basic. For all the info you put into this app, absolute nothing is exportable. You cannot run any of your own reports, or even export data out (only the most basic data). Want to find out how many classes "Bob" has come to for the last 3 months so you can reward them? Well, you'll never know without going into every single class and manually counting.- Support is very slow and most answers are "we can't do that". I regularly receive "We are experiencing a high volume of questions" email. - They're pushing Amplify for customer journeys/communications meanwhile you can't even do basic reporting to tag or segment your own customers in the first place. Their priorities are really out of whack.- No google calendar integration- No gamification- No way to report cash purchases.I simply do not have the functionality I need on reporting to do effective lead marketing, KPI measurement, etc. As a result we have to find another system. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.