# Reftab Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Reftab the right Equipment Maintenance solution for you? Explore 138 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136727/Reftab/reviews

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Reftab

4.7 (138)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 17th, 2026

# Reviews of Reftab

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

MD

Michaël D

Senior IT EngineerFinancial Services, 201 - 500 employeesUsed the software for: 6-12 months.

“Reftab offers some powerful integrations with widely used tools and, when coupled with their Automated Workflows feature, it creates some excellent synergies.“

February 5, 2026

EJ

Elias J

Systems AnalystConstruction, 201 - 500 employeesUsed the software for: 1-2 years.

“An example of this is when you go to Loanees and click on a user and can see their loan history, but you cannot directly click on any item.“

March 5, 2026

BD

Beth D

Office AssistantEducation Management, 2 - 10 employeesUsed the software for: 1-2 years.

“The reserve function is very useful for our students as they often need the same materials, so they can reserve on the day that works best for them.“

March 2, 2026

TF

Tyler F

Logistics CoordinatorMedical Devices, 11 - 50 employeesUsed the software for: More than 2 years.

“I was not able to do an inventory audit on through reftab because it seems to only work if you are scanning the inventory.“

February 27, 2026

GS

Georgina S

Office and Compliance AdministratorInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“I would definitely recommend to anyone looking for a system which can create QR or bar codes for all their assets and for assigning assets either in bulk or singly, this is the app for you.“

February 24, 2026

TD

Tim D

Acting Lead of Communications InfrastructureNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“I can’t bend it as far as I want - no true automation, no bulk logic beyond imports, and integrations are limited unless I've not worked this out yet.“

November 12, 2025

JB

Joyce B

Staff Administrative AssistantNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“It has increased inventory accountability greatly and helps for alerting when inventory items need to be ordered.“

March 12, 2026

JB

Joyce B

Staff Administrative AssistantNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Using app does not show it so have to go to a PC to look the information up.“

March 12, 2026

## Showing most helpful reviews

Showing 1-25 of 138 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Luciën J.  
IT Administrator  
Information Technology and Services  
Used the software for: 6-12 months

### "Reftab Asset Management"

April 20, 2021

4.0

Pros

Reftab is a great package what creates and gives ease of use of asset management. It's structured and clear.

Cons

I'm missing some features such as bulk transfer or bulk assign to user but that's quite it, further it's quite neatly build!

Alternatives considered

[Device42](https://www.capterra.com/p/144214/Device42/)[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[Oomnitza](https://www.capterra.com/p/154261/Oomnitza/)

Review Source

Response from Reftab

April 22, 2021

Hi Lucien, thank you for the review - the ability to bulk assign to a user exists in a couple different places, such as the asset table and the mobile app. Meaning you can assign multiple different assets and peripherals / accessories to users at once. I think the place you're looking for is within the accessory page. This is easy for us to add and will have it ready for our next release. Thank you again for your review!

CP

Cyrille P.  
CTO  
Higher Education  
Used the software for: 1-2 years

### "Reftab in Higher Ed."

October 2, 2025

5.0

We evaluated many SaaS asset management systems and reftab was far above for our needs. The product and support are excellent.

Pros

Reftab is extremely easy to setup and use. Its numerous integrations with MDMs and Entra ID make it a wonderfully accurate asset management and inventory management. The learning curve is easy and the documentation thorough.

Cons

Specifically for our college, we'd love to have a financial area where we can easily upload purchase orders and link them to assets.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Wasp Asset](https://www.capterra.com/p/80853/AssetCloud/)

Reason for choosing Reftab

Did not meet as many of our requirements as Reftab

Switched from

[WiseTrack](https://www.capterra.com/p/75218/WiseTrack/)

Antiquated, on-prem, no option to electronically verify custody of assets.

Review Source

Response from Reftab

October 6, 2025

Hi Cyrille! Thank you so much for this wonderful review! In fact, we recently released an update that allows files to be attached to assets from the bulk edit screen, making it easy to link POs to several assets at once. Next, we plan to extend the vendor feature, which currently links to software, so it can also connect to hardware too. Your input helps us keep improving, and we’re grateful to have you as part of the Reftab community.

LN

Luciano N.  
Senior Film Technician  
Education Management  
Used the software for: 1-2 years

### "Good but can improve "

March 4, 2026

3.0

Good with a slight cast of issues as previously said above, need more support and more features to make it more work friendly

Pros

The website is good and accessible sometimes there are some hitches in the system and I wish that there was more support

Cons

I do not like that there isn’t categories for kits or accessories, it makes it a lot harder for our front facing clients to navigate

Review Source

Response from Reftab

March 6, 2026

Thank you for sharing your feedback! We’re glad to hear that you find the platform accessible and useful overall, and we appreciate you pointing out areas where your experience could be improved. Regarding categories for kits and accessories, those can actually be configured within Reftab. In both the Kits and Accessories sections, there’s a “Custom Categories” button at the top of the page that allows you to create and manage categories. This can help organize items and make things much easier for those front-facing users to navigate. We also appreciate your comments about support and additional features. In the top right corner of your screen, you’ll see a “?” icon. Clicking that will let you send a message directly to our Support Team. Our team is always happy to help and take a closer look with you. Thanks again for taking the time to leave a review, feedback like this helps us continue improving the platform and the overall experience for teams using it every day!

TF

Tyler F.  
Logistics Coordinator  
Medical Devices  
Used the software for: 2+ years

### "Reftab is a huge help."

February 27, 2026

4.0

Overall, my experience with reftab has been great. I inherited the task of running it for my company, and it has been a work in progress for us. With that being said, it has been a huge help in the increase of efficiency for the whole company.

Pros

Reftab has given me the ability to keep my large inventory in order. With the large inventory we have a lot of moving pieces and the automated alerts to our employees have been very helpful.

Cons

The only thing that has not been great is the audit system. I was not able to do an inventory audit on through reftab because it seems to only work if you are scanning the inventory. We do not use a scanning system, so I just did it by hand. If there is a way to work around this, I would love to know.

Review Source

Response from Reftab

March 3, 2026

Thank you so much for sharing your experience! We’re thrilled to hear that Reftab has helped you bring order to your fast-moving inventory. It’s especially great to hear that it’s improved efficiency across the company, that’s exactly what we aim for! We also really appreciate the feedback about the audit feature. While scanning is a common method for audits, there are ways to complete audits without a dedicated scanning setup, and we’d be more than happy to walk you through those options to better fit your workflow. Please feel free to reach out to our support team so we can help tailor the process to your needs. Thanks again for the thoughtful review and for all the work you’ve put into optimizing the system for your organization!

NP

Nick P.  
IT Director  
Accounting  
Used the software for: 6-12 months

### "Great product with room to improve "

October 4, 2025

4.0

Reftab is a reliable and cost-effective asset management tool. The equipment signing feature is especially useful, and support is consistently responsive. While integration with Intune is helpful, data input still feels manual and some fields like RAM and processor don’t map correctly. It also lacks visibility into installed software.

Pros

The signing feature for equipment issuance is our favorite. It’s simple, efficient, and keeps everything accountable. The support team is very helpful whenever issues arise. Reftab offers great value for the price, delivering strong functionality without breaking the budget.

Cons

The platform still feels quite manual when it comes to data input. Integration with Intune is helpful, but not all fields map correctly. Details like RAM and processor often don’t come through. It also doesn’t pull software installed on our computers, which limits visibility into our full asset profile.

Alternatives considered

[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

Reason for choosing Reftab

ServiceNow is too costly of a solution. FreshService was missing several key features that Reftab offered.

Switched from

[Lansweeper](https://www.capterra.com/p/126334/Lansweeper/)

We needed a cloud only solution. Lansweeper still required a server on-prem.

Review Source

Response from Reftab

October 6, 2025

Thank you so much for your review! We’re thrilled you’re finding value in Reftab’s signing feature and support. Feedback like yours truly helps us improve. Regarding the Intune integration, the missing RAM and Processor data stem from limitations in Microsoft’s Graph API. Intune’s Physical Memory property currently returns 0, and processor details aren’t exposed at all. Because of this, we’ve removed those fields until Microsoft updates their API. We are actively exploring ways to use other Graph API endpoints to enhance data collection, (though this is a resource-intensive process) . But, your feedback reinforces that this is an area worth continued investment. Regarding pulling in installed software on computers, Reftab has the ability to do this with Intune. It might be that you don't have permissions set properly, reach out to our support staff and we'll happily get that setup for you. Thanks again for taking the time to provide your feedback!

JJ

Jon J.  
IT Systems Engineer  
Computer Software  
Used the software for: 2+ years

### "Would highly recommend"

October 1, 2025

4.0

Reftab fits the bill. Easy to use, customizable, able to automate. It's what I needed for IAM.I have implemented it for three different companies and have found it to fit those business needs each time. Departments can have the data they request in an easy report. I can automate audits and verifications. I can customize the end user notifications. It fits the bill.

Pros

Reftab gives me the granularity that I want, but the ease of auditing with automations. You can customize it to almost exactly what you need. Their support is awesome to work with and easy to contact. The product itself is visually appealing and simple to navigate for admins. The integrations alone have been a game changer for us.

Cons

A lot of the cons are feature requests that I've put in. Generally its the lack of something existing that is a con to me. Or finding something that you wish worked a little better. none of them are deal breakers for me.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[AssetTiger](https://www.capterra.com/p/151021/AssetTiger/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Reftab

It's been reliable from the beginning. The cost for the features is great.

Review Source

Response from Reftab

October 3, 2025

Hi Jon - Thank you for such a thoughtful review! We’re thrilled to hear that Reftab’s customization, auditing automations, and integrations have been a game changer for your team. We also appreciate your kind words about our support and user experience, our team works hard to make both the product and the service as smooth as possible. We’re grateful to have you with us and excited to keep supporting your success.

NR

Nurney R.  
administrative IT for IT aspects of development, maintainence, and applications  
Higher Education  
Used the software for: 6-12 months

### "Reftab is Excellent Software"

September 25, 2025

5.0

It is an awesome software and I urge anyone needing inventory or asset management to use this system. It is the best for functionality and for the cost

Pros

Ease of Use Imports assets from an excel file as a CVS. This make data enter a snap. Inventory Management Assset Mannagement Tracks not only who has assets, but the assets availability (i.e., needing repair or functional) also cost, age, maintenance and repair cost. This is great for working with inventory. Last, they have awesome support group. They respond quickly and will provide one-on-one video call to clarify issues.

Cons

Cannot print a list of items in a kit. Cannot convert template kit to kit. Cannot see kits when loan rights are through portal access. Cannot print accessories by category of accessory

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[AssetTiger](https://www.capterra.com/p/151021/AssetTiger/)

Reason for choosing Reftab

they did not allowed for kits. It is import to put asset kits together so user know what is required for different events that we host, i.e., presentation, art exhibits, video conferencing, etc.

Switched from

[AssetTiger](https://www.capterra.com/p/151021/AssetTiger/)

did not allowed for kits. It is import to put asset kits together so user know what is required for different events that we host, i.e., presentation, art exhibits, video conferencing, etc.

Review Source

Response from Reftab

September 29, 2025

Hi Nurney, Thank you so much for your wonderful review! We'd love to jump on a Zoom and talk further about your kit needs. If you have a moment, reach out to support and we'll work to book a meeting.

JH

Johnnie H.  
Sr. Business Technology  
Civil Engineering  
Used the software for: 1-2 years

### "Reftab Makes Inventory Management Easy"

October 3, 2025

5.0

My overall experience with Reftab has been excellent. The platform is reliable, user-friendly, and consistently meets our daily inventory needs.

Pros

Reftab is one of our go-to inventory applications that we rely on daily. It's intuitive, fast, and consistently reliable. The support team has always been friendly, responsive, and genuinely helpful

Cons

What I find most challenging about Reftab is generating the reports I need. I often encounter issues when trying to filter specific items, which can slow down the process and make it harder to extract the right data.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Lansweeper](https://www.capterra.com/p/126334/Lansweeper/)

Reason for choosing Reftab

The integration process was smooth and straightforward, making setup quick and hassle-free.

Review Source

Response from Reftab

October 6, 2025

Hi Johnnie, Thank you so much for the wonderful review! We’re thrilled to hear that Reftab has become one of your go-to tools and that our support team has made a positive impression. We truly appreciate your feedback about reporting, it’s an area we’re continually improving to make filtering and data extraction faster and more intuitive. So far, we've started introducing pre-made report templates. But feel free to reach out to our team anytime you need help, we'll jump on a Zoom or send screenshots to help build the exact report you need in your account. Your input helps shape those improvements, and we’re grateful to have you as a valued customer.

JJ

Jason J.  
Sr. IT Support  
Research  
Used the software for: 2+ years

### "Reftab keeps track of our stuff and saves us money!!!"

October 1, 2025

5.0

Overall it has allowed us to keep easy track of our computers, supply stocks, and made it easier to offboard people and make sure we get all of their equipment/ devices back. So in the long run probably saves us a lot of money which is huge for a non-profit like us.

Pros

I love the ease of use, customizability, and different use cases. Reftab allows us to keep close track of anything from high dollar assests, computers, monitors, and accessories, all the way down to product licenses and general supplies.

Cons

When I connected our NinjaRMM it added a bunch of duplicate devices, most likely "user error". I think it should cross reference serial numbers, where a lot of our Dell's use the service tag which is most of the devices we have.

Alternatives considered

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[AssetTiger](https://www.capterra.com/p/151021/AssetTiger/)

Reason for choosing Reftab

Price and use case flexibility. As well as how many assets you can add at certain price tiers.

Review Source

Response from Reftab

October 3, 2025

Hey Jason, thanks so much for the wonderful review! We’re thrilled to hear that Reftab has helped your nonprofit save money, that’s exactly the kind of impact we aim for. We really appreciate you sharing your experience and are grateful to have you as part of the Reftab community.

JL

Joe L.  
IT Admin  
Legal Services  
Used the software for: 1-2 years

### "Would Recommend to anyone with a moderately large inventory they are keeping track of"

March 6, 2026

5.0

my experience is positive overall. it has greatly improved the way we manage assets as well as our ordering and asset destruction habits

Pros

Love the inventory management features that also allow us to send alerts when low on items. it's highly customizable. as someone in IT, the ability to integrate with our environment using the built in autopilot and dell integrations is also a much appreciated feature.

Cons

you can't have more than one window open at a time. very annoying especially when trying to see assets while also attempting to print asset labels for them.

Review Source

Response from Reftab

March 10, 2026

Thank you for the great review! We’re glad to hear the inventory management tools and low-stock alerts have been helpful, and that the customization options are working well for your team. We appreciate the feedback about working with multiple windows. We understand how helpful it can be to reference assets while printing labels or completing other tasks. Fortunately, Reftab does not prevent this within the application. It sounds like this may be an outside factor preventing this. Feel free to reach out to our support team and we'd be happy to troubleshoot this a bit further for you! Thanks again for sharing your experience. We’re happy to hear Reftab has helped improve how your team manages assets, purchasing, and asset lifecycle processes!

AB

Aaron B.  
CFA Photography Lab Manager  
Fine Art  
Used the software for: Less than 6 months

### "great service, great product, tedious set up. 5 stars"

June 25, 2025

5.0

getting it in the system took some patience, but once it was all set up it is so easy and intuitive. This will make my life so much easier and streamlined. would highly recommend

Pros

I liked the customer service and ease of learning the system. I was able to have a zoom meeting and learn everything quickly. I also feel confident if i have a future question i will get a real person to help with my issue.

Cons

the integration of my current stock of things could be easier. adding my stock of items was tedious and felt a little outdated, but once in the system it works wonderfully.

Alternatives considered

[Booqable](https://www.capterra.com/p/138689/Booqable/)

Reason for choosing Reftab

booqable was unable to provide the security needed for our school and student privacy and reftab was

Review Source

MJ

Melanie J.  
Technology Development Solutions Architect  
Education Management  
Used the software for: Less than 6 months

### "RefTab - asset / equipment management education"

October 15, 2024

5.0

We are quite early I our go live, but RefTab have been outstanding in their responsiveness and willingness to work with us to provide a product we can use. Any issues or questions have been dealt with promptly.

Pros

The adaptability / configurability of the platform. The pricing structure is simple and easily tracked. The team are excellent, welcoming feedback and considering adaptations if possible.

Cons

The app is not focused the way we want it, but this is our specific use case. We will be reviewing its use again and hoping to be able to utilise it in the future. In the meantime, the portal works well for our users.

Alternatives considered

[Bookitlab](https://www.capterra.com/p/127502/Bookitlab/)[Cheqroom](https://www.capterra.com/p/140824/CHEQROOM/)

Reason for choosing Reftab

Price, adaptability, a part of our Group already utilised part of the product.

Switched from

[Smarthub](https://www.capterra.com/p/10005969/Smarthub/)

We are expanding, the cost structure and set up did not keep up / make sense for our structure.

Review Source

MT

Michael T.  
IT - Network Coordinator  
Education Management  
Used the software for: 2+ years

### "Good system"

August 21, 2024

5.0

Good system, precisely what I need for my educational organization.

Pros

I selected Reftab over other systems, implemented it, and used it for my previous and current organization. Easy to navigate,

Cons

Limited feature for bulk update to update multiple field information.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

Reason for choosing Reftab

Educational discounts. User-friendly and budget-friendly, and Reftab keeps adding or improving its features.

Switched from

[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

I was looking for something new and more user-friendly.

Review Source

KL

Kyle L.  
Director of IT  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Reftab is making my IT life easier!"

October 18, 2023

5.0

Very positive. Customer service was very helpful and knowledgeable. Asset creation was a breeze, and I enjoy using the interface.

Pros

Easy to use, clean and fast interface, mobile app allows for asset signing and tagging in the field.

Cons

I'm looking forward to more integrations. Some of the integration tutorials were outdated. Some UI customization would be nice, like themes or a dark mode.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Excel was becoming too cumbersome for this purpose

Review Source

FG

Fredrik G.  
IT-System Engineer  
Research  
Used the software for: 6-12 months

### "Easy to use and full of features, but some confusing IU elements"

October 7, 2025

4.0

We are happy with the service and a good option compared to other software that have a high learning curve or require a larger investment for the subscription. Espeasually having a support that responds quickly and helped fixed issues as them come up is most valued, and saves us time by not using spreadsheets and also not having to train our staff a lot for a new service.

Pros

It's eaiser to get started than other software, and have a lot of functunality in a easy to use package. we liked that the integration was easy to set up from our software, and that you can easily deploy things like microsoft Intune devices like a breeze. Lifecycle managed is also a big benefit with reports off when a device have reached it's end of warranty. Support also have been quick to help out.

Cons

The UI at some ponts can be messy, and it's not always easy to know where you can click in a menu of many items, such as showing more info about an item you need to click very specific, instead of the whole item.

Alternatives considered

[BlueTally](https://www.capterra.com/p/240678/BlueTally/)

Reason for choosing Reftab

Cheaper and higher degree of customization

Review Source

TD

Tim D.  
Acting Lead of Communications Infrastructure  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Reftab - a solid 4 out of 5"

November 12, 2025

4.0

It really fits the way we work... volunteer crews, rotating teams, chaotic environments, lots of moving parts. It's a good fit, and it suits our team.

Pros

I like Reftab because it just works. No bloat, no bull. It does exactly what I need it to do: keeps track of stuff without becoming another thing that needs managing. It’s clean, fast, and lets me know who’s got what, when it’s due back, and what condition it’s in - Reftab feels built for people who actually do things, not just manage them.

Cons

What bugs me about Reftab is that it still feels a bit rigid. It’s great for tracking assets, but the workflow side can get clunky. I can’t bend it as far as I want - no true automation, no bulk logic beyond imports, and integrations are limited unless I've not worked this out yet. The UI, while clean, can also feel dated. Some settings are buried three clicks deep, and editing lots of items at once is painful.

Review Source

Response from Reftab

November 13, 2025

Thanks so much for the kind words! We’re really happy to hear Reftab helps you stay organized and fits the way your team works. On the automation side, our tools are pretty flexible, and we can often tailor them to match specific workflows. If you reach out to our customer success team, we’d love to help set that up for you. And, if it's something the platform can't do, we can investigate adding it in. Thanks again for your review Tim.

DV

Daniela V.  
Help Desk Technician  
Information Technology and Services  
Used the software for: 1-2 years

### "Great for inventory management!"

March 5, 2026

5.0

Overall, very good. I will continue to use, and recommend to anyone who needs a better system to track their equipment.

Pros

Reftab is easy to use. The user interface is straightforward. I was able to organize all our tech inventory in a month. The thing i like best is that you can create QR codes to attach to items and then use the phone app for quick checkout. Making equipment easy to track.

Cons

The reports could be better. I find that are difficult to manage and customize to get exactly what I need.

Review Source

Response from Reftab

March 6, 2026

Thank you for the great review! We’re so glad to hear that you were able to organize your tech inventory so quickly and that the QR code labels and mobile checkout have made tracking equipment easier. Creating simple, efficient workflows is a big focus for us at Reftab. We also appreciate your feedback about reporting. That’s an area we’re actively improving, and we’re currently developing a major overhaul to the report builder to make reports easier to create, manage, and customize. Our team is really excited about the update, and we’re hopeful it will make getting the exact data you need much simpler. Thanks again for your thoughtful feedback and for recommending Reftab to others, we truly appreciate it!

JA

Joseph A.  
Director of Information Technology  
Information Technology and Services  
Used the software for: 2+ years

### "Fantastic and modern"

October 16, 2025

5.0

Great. Love the product. Experience has been great from start to date. I couldn't see us choosing a different solution.

Pros

Reftab is simple to learn and fast to master, yet it’s loaded with the tools teams need to get real work done. You can access it anytime, on any device, without barriers. And with security woven into every layer, your data stays safe while your team moves faster.”

Cons

A more usable pricing structure will reduce decision friction, increase trial-to-paid conversion, and improve long-term retention by aligning cost with value.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

Reason for choosing Reftab

Simplicity was the deciding factor here.

Review Source

MM

Mike M.  
Systems Operations Manager  
Real Estate  
Used the software for: 6-12 months

### "Nice product"

October 3, 2025

5.0

I've been a customer for almost 1 year and am pleased with the reporting and asset management. Support has been great and the product is priced nicely.

Pros

Ease of setup and great support with getting things configured correctly. I like how they are continuing to add integrations to make management a true one pane of glass experience.

Cons

It is a very robust system with a lot of options that are not necessary for my environment making things a bit confusing and cluttered. Would be nice to disable some of the features.

Alternatives considered

[Snipe-IT](https://www.capterra.com/p/150016/Snipe-IT/)

Reason for choosing Reftab

The price was right and they met our needs.

Review Source

Response from Reftab

October 6, 2025

Thank you for the kind and thoughtful review! We’re so glad to hear that setup was smooth and that our support team has been helpful. We also appreciate your feedback about simplifying the interface and we’re actively exploring ways to make Reftab's screens more customizable so you can tailor to your specific needs. Your input helps us improve, and we’ll keep striving to make Reftab even better for customers like you.

JSJ

Jordan Smelser J.  
Procurement Specialist  
Information Services  
Used the software for: 6-12 months

### "Excellent inventory management tool"

October 3, 2025

5.0

It was a good experience and was easy to learn. If you set it up right, it will serve you well indeed.

Pros

It had a great organization system and helped me keep track of inventory in multiple countries, which was great.

Cons

My company set up too many variations of the same thing, which was confusing. However, that was on my company rather than Reftab.

Review Source

CJ

Camille J.  
Instructor  
Graphic Design  
Used the software for: Less than 6 months

### "Just right"

October 29, 2024

4.0

Reftab is just what I needed to help us track our equipment as we regularly check things in and out to students. Each of the different instructors can know exactly where the equipment is as well.

Pros

I can check out our school equipment to students seamlessly with the app on my phone or on my computer. I can also track and run reports regarding the status of the equipment. This is just what our program needed at a great price.

Cons

The UI of the app and the desktop version would greatly improve the product.

Alternatives considered

[VIZOR IT Asset Management for Schools](https://www.capterra.com/p/228161/VIZOR-Chromebook-Management/)

Reason for choosing Reftab

We chose Reftab over VIZOR due to the price.

Review Source

CK

Catherine K.  
Warehouse Manager  
Broadcast Media  
Used the software for: Less than 6 months

### "Excellent Film Warehouse Asset Tracking System"

July 10, 2024

5.0

The tech support was excellent as I was brand new to using this kind of system.

Pros

I liked how easy it was to set up and that my employees can go in and reserve on a calendar.

Cons

Haven't found anything so far. It works for all our needs.

Reason for choosing Reftab

Reftab had the unlimited users feature and a reserve calendar that was essential for our company.

Review Source

KR

Kim R.  
Owner  
Facilities Services  
Used the software for: 2+ years

### "We save time and money because of Reftab"

March 7, 2022

5.0

Every time I have had a question, or issue trying to do accomplish something with the software, the help has been very prompt, and helpful.

Pros

We are a cleaning company, we use Reftab to track our vacuums, mop poles, caddies, etc. Lots of low cost items, but hard to keep track of. Easy to leave at jobsites. This has been huge in keeping our assets. WE have seen a savings from not having to rebuy lost items. The software is comprehensive enough we also use it to provide asset lists for taxes as well. The software can track your item locations, you can add picture of the items, the cost and date of purchase as well as track how long you had it till it was disposed off. The reports let you know who and how many times the item has been checked out.

Cons

The two issues we had with the software was the inability to change asset numbers and the printing of tags was complicated system. Both of these have been upgraded making the software even easier to use.

Reason for choosing Reftab

We looked at many asset management systems, including having one custom built for us. Reftab was a gem of a find. The price point was very doable, especially for us we have very low cost items we are tracking, we just have a lot of them. It was simple to use, straightforward layout.

Review Source

AB

Anna B.  
Project Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Reftab review for medical outreach"

March 5, 2024

5.0

RefTab is a plug and play option for companies wanting more control over their asset management. It was simple to understand and onboard our team. I highly recommend the trial option for anyone who wants to try out this option. It's very intuitive.

Pros

We started using RefTab to help support the development of our humanitarian trips and found it to be a critical key to increasing our capacity. The ease of onboarding was a #1 priority and I was able to search for everything I needed to set up. The import functions were also very, very easy to use and helped tremendously.

Cons

I don't have any cons at the moment. We did not pay for the highest level so maintenance options are slim. I would like more of that.

Reason for choosing Reftab

Ease of onboarding was a huge priority as we are in the middle of our travel season. I needed a software that could handle current loans as well as reservations. I also wanted to implement an option for individuals for reserve their own equipment lists which this software does.

Review Source

JO

James O.  
Purchasing Agent  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Top Notch Asset Tracking !!!"

June 10, 2022

4.0

Increased efficiency in tool tracking, maintenance, and deployment into the field. We typically inventory tools every 6 months. this makes the process a breeze.

Pros

Easy to use. I love that it is cloud based, so I can access it from anywhere. Extremely customizable, from categories to workflows to reports. Support team is highly responsive.

Cons

app functionality is a little behind the browser based version.

Reason for choosing Reftab

Better value. more easily integrated to my business. did not have to purchase proprietary hardware/scanners.

Review Source

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