# Reftab Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Reftab the right Building Maintenance solution for you? Explore 137 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136727/Reftab/reviews --- Reftab 4.7 (137) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 17th, 2026 # Reviews of Reftab Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews MD Michaël D Senior IT EngineerFinancial Services, 201 - 500 employeesUsed the software for: 6-12 months. “Reftab offers some powerful integrations with widely used tools and, when coupled with their Automated Workflows feature, it creates some excellent synergies.“ February 5, 2026 EJ Elias J Systems AnalystConstruction, 201 - 500 employeesUsed the software for: 1-2 years. “An example of this is when you go to Loanees and click on a user and can see their loan history, but you cannot directly click on any item.“ March 5, 2026 BD Beth D Office AssistantEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “The reserve function is very useful for our students as they often need the same materials, so they can reserve on the day that works best for them.“ March 2, 2026 TD Tim D Acting Lead of Communications InfrastructureNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “I can’t bend it as far as I want - no true automation, no bulk logic beyond imports, and integrations are limited unless I've not worked this out yet.“ November 12, 2025 GS Georgina S Office and Compliance AdministratorInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “I would definitely recommend to anyone looking for a system which can create QR or bar codes for all their assets and for assigning assets either in bulk or singly, this is the app for you.“ February 24, 2026 TF Tyler F Logistics CoordinatorMedical Devices, 11 - 50 employeesUsed the software for: More than 2 years. “I was not able to do an inventory audit on through reftab because it seems to only work if you are scanning the inventory.“ February 27, 2026 TD Tim D Acting Lead of Communications InfrastructureNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “It’s clean, fast, and lets me know who’s got what, when it’s due back, and what condition it’s in - Reftab feels built for people who actually do things, not just manage them.“ November 12, 2025 JB Joyce B Staff Administrative AssistantNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Using app does not show it so have to go to a PC to look the information up.“ March 12, 2026 ## Showing most helpful reviews Showing 1-25 of 137 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Luciën J. IT Administrator Information Technology and Services Used the software for: 6-12 months ### "Reftab Asset Management" April 20, 2021 4.0 Pros Reftab is a great package what creates and gives ease of use of asset management. It's structured and clear. Cons I'm missing some features such as bulk transfer or bulk assign to user but that's quite it, further it's quite neatly build! Alternatives considered [Device42](https://www.capterra.com/p/144214/Device42/)[Freshservice](https://www.capterra.com/p/132997/Freshservice/)[Oomnitza](https://www.capterra.com/p/154261/Oomnitza/) Review Source Response from Reftab April 22, 2021 Hi Lucien, thank you for the review - the ability to bulk assign to a user exists in a couple different places, such as the asset table and the mobile app. Meaning you can assign multiple different assets and peripherals / accessories to users at once. I think the place you're looking for is within the accessory page. This is easy for us to add and will have it ready for our next release. Thank you again for your review! JL Joe L. IT Admin Legal Services Used the software for: 1-2 years ### "Would Recommend to anyone with a moderately large inventory they are keeping track of" March 6, 2026 5.0 my experience is positive overall. it has greatly improved the way we manage assets as well as our ordering and asset destruction habits Pros Love the inventory management features that also allow us to send alerts when low on items. it's highly customizable. as someone in IT, the ability to integrate with our environment using the built in autopilot and dell integrations is also a much appreciated feature. Cons you can't have more than one window open at a time. very annoying especially when trying to see assets while also attempting to print asset labels for them. Review Source Response from Reftab March 10, 2026 Thank you for the great review! We’re glad to hear the inventory management tools and low-stock alerts have been helpful, and that the customization options are working well for your team. We appreciate the feedback about working with multiple windows. We understand how helpful it can be to reference assets while printing labels or completing other tasks. Fortunately, Reftab does not prevent this within the application. It sounds like this may be an outside factor preventing this. Feel free to reach out to our support team and we'd be happy to troubleshoot this a bit further for you! Thanks again for sharing your experience. We’re happy to hear Reftab has helped improve how your team manages assets, purchasing, and asset lifecycle processes! BB Brandon B. Senior Manager of IT Infrastructure. Telecommunications Used the software for: Less than 6 months ### "Great Software but has room for improvement. " October 2, 2025 3.0 Overall, it's better than what we had before. Not sure if we'll be keeping it long-term as it's expensive and I think there is room for improvement. Pros I like that it has strong integration with Intune and Entra ID. I also like the automated processes for assigning assets to users based on Intune. Cons Lack of customization. For example, when we term an employee, it would be nice if Reftab could automatically assign their assets to a "returning to stock" status automatically. Furthermore, some of the built in templates and asset fields we don't use but we can't remove them. Its pricing model is also a bit expensive. Alternatives considered [BlueTally](https://www.capterra.com/p/240678/BlueTally/) Reason for choosing Reftab Seemed like the better product initially. Switched from [Snipe-IT](https://www.capterra.com/p/150016/Snipe-IT/) No direct integration with Intune directly. Review Source Response from Reftab October 3, 2025 Hi Brandon, Thanks so much for leaving a review, and for calling out the Intune and Entra ID integrations. we're glad those are helping. A few of the things you mentioned are actually possible today, and I’m sorry they weren’t easy to find. For offboarding, we can automatically flip assets to a “Returning to Stock” status when a user is terminated or moved into an offboarding group. The same workflow can notify IT, and even create a pickup task so nothing slips through. On customization, you can hide fields you don’t use, reorder sections, and build your own templates and categories so the screens match your process. If anything feels locked down, it’s usually just a setting we can adjust quickly. If you’re open to it, our Customer Success team would love to hop on a quick call and walk you through these settings so Reftab fits exactly how you work. Reply here or email us directly and we’ll get something on the calendar. We appreciate you giving us a shot! DH Dominick H. Senior Technician Education Management Used the software for: 1-2 years ### "Great system " March 2, 2026 4.0 Largely positive from a technical point of view, some bugs and issues but always responded to quickly by the development team Pros Functionality for asset and license management - stock auditing and checking in/out is noticeably easier than other asset management systems Cons The user portal doesn’t work well at all on mobile devices, and making reservations for multiple assets isn’t very streamlined Switched from [Smarthub](https://www.capterra.com/p/10005969/Smarthub/) Streamlining of services across institution Review Source Response from Reftab March 3, 2026 Thank you for taking the time to share your feedback! We’re glad to hear that asset and license management has been easier compared to other systems. That’s exactly the kind of efficiency we aim to provide with Reftab. We also appreciate your honest feedback about the mobile user portal experience and the reservation process for multiple assets. Insights like this are incredibly helpful, and we’ll be sure to share them with our team as we continue improving usability and streamlining workflows. It’s great to know that, overall, your experience has been positive and that our development team has been responsive when issues arise. We truly value your partnership and your trust in us to help streamline services across your institution. GA Gabriel A. IT Admin Food & Beverages Used the software for: Less than 6 months ### "Reftab IT review" March 4, 2026 5.0 Very enjoyable, specially since it's been a great way to track all of our IT assets in one place and not have to dig for info in different locations as we can add it all in there Pros I liked that everything is very straight forward when adding assets or anything like a loanee. Also really liked the way things are named, and you are able to know what you are searching for just from looking at the tab names Cons It seems that some of the API pulls don't actually get all the data from the place connected, not sure why, but it means that there is some random people that I have end up adding. Review Source Response from Reftab March 6, 2026 Thank you for sharing your experience! Making asset tracking simple and organized is a big goal for us at Reftab, so it’s great to know it’s helping your team keep everything in one place. We also appreciate the note about the API sync not always pulling every user. That can sometimes come down to how the source system is configured or what data is being made available through the integration. Our team would be happy to take a closer look with you to see what might be causing that behavior and help ensure everything is syncing as expected. Feel free to reach out to our Support Team to schedule a call! Thanks again for the thoughtful review, we’re glad Reftab has been a helpful way to manage and track your IT assets! EJ Elias J. Systems Analyst Construction Used the software for: 1-2 years ### "Great Software for inventory management" March 5, 2026 4.0 Pros Easy to check out and check in equipment. Custom device information is a large bonus. Device history is also a plus so you can see how equipment was handled prior to being lent out the latest time. Cons Certain user screens are difficult to navigate as they do not direct you to anywhere. An example of this is when you go to Loanees and click on a user and can see their loan history, but you cannot directly click on any item. At this point you have to copy the ID and paste it into the search to find more information. Review Source Response from Reftab March 6, 2026 Thank you for the thoughtful feedback! We’re glad to hear that checking equipment in and out has been easy and that features like custom device fields and device history have been helpful for tracking how equipment is used over time. That’s exactly the kind of visibility we aim to provide with Reftab. We also really appreciate the specific feedback about navigating loan history from the loanee profile. Currently that section functions as a data table similar to a report, which is why the items aren’t directly clickable. Your suggestion is great feedback though, and we agree that being able to jump straight into the asset from that view would make the workflow smoother. We’ll definitely be looking into ways to improve this in future updates. Thanks again for sharing your experience, feedback like this helps us continue improving the platform! VS Vibhore S. Logistics Lead Hospital & Health Care Used the software for: 1-2 years ### "Logistics Lead" February 27, 2026 4.0 Pros Easy to manage, straightforward. Easy to track and navigate around and add details and manage multiple assets Cons Limited assets to add, sometimes multiple loanees can cause system to overload and cause delays to load. Review Source Response from Reftab March 3, 2026 Thank you for taking the time to share your feedback! We’re glad to hear you find the system easy to manage! We also appreciate you calling out your experience regarding asset limits and performance with multiple loanees. We want to mention that asset categories in Reftab are fully customizable, so you can create and organize as many asset types as your workflow requires. It’s possible there may be a setting or configuration that could better support your use case, and we’d be happy to help review that with you. Regarding the loading delays, our team would love to look into this further to ensure everything is running as smoothly as possible. Thank you again for your thoughtful feedback, it helps us continue improving! GS Georgina S. Office and Compliance Administrator Information Technology and Services Used the software for: 2+ years ### "Great for keeping tabs on assets" February 24, 2026 5.0 RefTab have always been very helpful. The platform is easy to navigate and most of it is self explanatory. I would definitely recommend to anyone looking for a system which can create QR or bar codes for all their assets and for assigning assets either in bulk or singly, this is the app for you. Pros I have been using RefTab for a few years now but haven't really used it to its full capacity. It does a lot more than I gave it credit for. I like that it keeps track of all our assets and we know exactly where they are and where they have been. I also like that it can send emails on your behalf to the loanees (a feature I have only just worked out with the help of a very informative and knowledgable member of their team (\[sensitive content hidden\], thank you for your patience and clear instructions). Cons I don't like that I couldn't schedule an email for every six weeks. But that's not too much of an issue. As of last week I didn't even know it could send any, lol. Review Source BD Beth D. Office Assistant Education Management Used the software for: 1-2 years ### "Great reservation portal and easy management" March 2, 2026 5.0 We use this daily at my university for checking in and out expensive materials for the students. It is very helpful for keeping track of our materials and easy to use for the students. Pros It is very user friendly. The reserve function is very useful for our students as they often need the same materials, so they can reserve on the day that works best for them. Cons I don't like generating my own BAR-CODEs. It would be nice to have an auto generation for that so you know you're not duplicating it but also the option to change it if you wanted to. Review Source Response from Reftab March 3, 2026 Thank you so much for your review! We’re glad to hear that you’re finding the system user friendly and that the reservation feature has been helpful for your students. Regarding barcode generation, automatic barcode/asset tag incrementing is actually enabled by default in Reftab. If you’re currently having to generate them manually, it’s possible that setting may have been turned off at some point. We’d be more than happy to help you check that and get auto-generation enabled so you don’t have to worry about duplicates, while still keeping the flexibility to edit them if needed. Feel free to reach out to our Support Team to get that turned on! Thanks again for sharing your experience. We truly appreciate the work you’re doing to support your students! DV Daniela V. Help Desk Technician Information Technology and Services Used the software for: 1-2 years ### "Great for inventory management!" March 5, 2026 5.0 Overall, very good. I will continue to use, and recommend to anyone who needs a better system to track their equipment. Pros Reftab is easy to use. The user interface is straightforward. I was able to organize all our tech inventory in a month. The thing i like best is that you can create QR codes to attach to items and then use the phone app for quick checkout. Making equipment easy to track. Cons The reports could be better. I find that are difficult to manage and customize to get exactly what I need. Review Source Response from Reftab March 6, 2026 Thank you for the great review! We’re so glad to hear that you were able to organize your tech inventory so quickly and that the QR code labels and mobile checkout have made tracking equipment easier. Creating simple, efficient workflows is a big focus for us at Reftab. We also appreciate your feedback about reporting. That’s an area we’re actively improving, and we’re currently developing a major overhaul to the report builder to make reports easier to create, manage, and customize. Our team is really excited about the update, and we’re hopeful it will make getting the exact data you need much simpler. Thanks again for your thoughtful feedback and for recommending Reftab to others, we truly appreciate it! JD John D. Sr. IT Admin Research Used the software for: 1-2 years ### "A Great Asset Tracking Tool" May 23, 2025 5.0 It's been great. Setup was easy, the interface is mostly intuitive, and support and any communication has been great. Pros The integrations. They save so much time and potential for errors in the data. Also being able to trust what's actually imported into Reftab. Cons I wish there was a way to set up a two way sync for certain assets. For example, it's handy to have VM's located in Intune stored in Reftab, but would be nice to hvae a means to clean them up. As well as some of the hardware information from Intune that can't be mapped. Also things would be nice to have like the Apple warranty information, but I know we're at Apple's mercy with the API there. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Jira](https://www.capterra.com/p/19319/JIRA/) Reason for choosing Reftab We looked at a few solutions including Asset Panda and Jira's built in asset management. Asset Panda failed our audit of their security controls and Jira's solution seemed like an afterthought which didn't match the licensing costs. Review Source MF Martin F. It Technician Computer Software Used the software for: 1-2 years ### "The be all end all of inventory app" October 3, 2025 5.0 it's the central be all end all software we are using here for all assets management, software management, offboarding and onboarding stuff. Pros I am using Reftab since 2021 and IT IS one of the best, if not THE best user friendly webapp for assets management and inventory i ever work with Cons the only cons was the green only color :D but now there is colors option! But to be serious, the are numerous changes and upgrade every now and then so i have no cons. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) PAIN....manage IT asset in an excel sheet.....no need to say more Review Source NS Nick S. Owner Events Services Used the software for: Less than 6 months ### "Really do like this platform" January 21, 2025 5.0 Really good experience! I'm sticking with this one! Pros Good set of features Barcode generation and scanning Easy to use Good UX Fair plan limits Cons No ability to hide tabs/modules that you don't use Switched from [itemit](https://www.capterra.com/p/172615/itemit/) The other just cost too much for what we needed Review Source DC Devin C. IT Support Tech Telecommunications Used the software for: Less than 6 months ### "Reftab Review" May 28, 2024 5.0 Overall Reftab has been a five star product. Very easy and simple to use. If you aren't able to figure a task out they have helpful documents explaining each process step by step or customer service is very responsive and friendly to work with. Pros Easy to understand and use. This software is very simple and straight forward and very customizable. Cons You can't change the fields in the LDAP sync to custom fields such as Screen size etc. If importing machines you can't have the asset status set to in stock automatically. Which means you have to go to each asset and change the status manually. You can make a Workflow Automation that changes the asset status automatically for any new asset added after creation. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) Reason for choosing Reftab We have a patch management software we use that runs off an installable agent and will take a back seat to anything else that runs off an agent. Reftab was one of the only options that didn't require the install of an agent. Review Source SM Stefania M. IT Manager Civil Engineering Used the software for: Less than 6 months ### "Quality Product at a Reasonable Price" February 16, 2023 4.0 Being able to track all assets, accessories, and consumables throughout our organization has been a game changer and will help us eliminate each department having their own spreadsheets for tracking which employees have what. Pros It's easy to use and reasonably priced. The fact that it can track assets, accessories, consumables, and licenses in an easy way with the ability to grant users access only to what they should be able to see was a deciding factor in selecting Reftab over other competitors. Cons The lack of report customization and the inability to filter accessories from consumables. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/) Reason for choosing Reftab Price, ease of use, customization of categories, and the ability to granularly control permissions. Review Source KL Kyle L. Director of IT Non-Profit Organization Management Used the software for: Less than 6 months ### "Reftab is making my IT life easier!" October 18, 2023 5.0 Very positive. Customer service was very helpful and knowledgeable. Asset creation was a breeze, and I enjoy using the interface. Pros Easy to use, clean and fast interface, mobile app allows for asset signing and tagging in the field. Cons I'm looking forward to more integrations. Some of the integration tutorials were outdated. Some UI customization would be nice, like themes or a dark mode. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Excel was becoming too cumbersome for this purpose Review Source LM Liz M. Head of Technology Development Education Management Used the software for: 1-2 years ### "Great product, even better vender with great customer service " October 7, 2025 5.0 We have been using RefTab for over a year now at our 9 campuses across the university. Its a great product and simplified our way of tracking University assets. We moved from a different vender which was becoming too costly for us to maintain so migrated to Reftab. The onboarding of Reftab was excellent and we have built a great relationships with the project and support team members at Reftab. We were well supported throughout with regular catch ups and support for the development team. Compared to our previous product we have also reduces our internal support tickets to our Application team by more than 50%. in the last year we have had 30 tickets raised to the central teams which have all been minor issues like user error or training. Our previous product for the 8 month in 2024 had 71 ticket. From a centralised management point of view we are very impressed by the service and support received and our technicians within the campuses have all found RefTab to be a far better product than our previous application. Pros The features on Reftab have supported us so well over the last year. Some of the many features we like are: Tenants: which allows us to have our Campuses under separate tenants and support us with different opening times, time zones and different ways of working we have across the University API design: we rely heavily on the API to integrate booking information with our timetabling platform. We have had a very positive experience using the API and its supporting documentation UI: Having customisable portal for our users really helps with our multiple brands and the staff view is well designed and easy to navigate. User provisioning: We are able to configure this all via the UI which makes the set up and maintenance much more efficient compared to our last vender. Cons I don't think there are any Cons, any gaps that have been identified have been quickly resolved and Reftab have been very reactive to include enhancements that support not only us but their other customers. Switched from [Smarthub](https://www.capterra.com/p/10005969/Smarthub/) The cost and complexity of configuration. Review Source Response from Reftab October 14, 2025 Hi Liz, Thank you so much for this wonderful review! We’re thrilled to hear how well Reftab has supported your university across all campuses and that features like Tenants, the API, and user provisioning have made such a difference. We sincerely appreciate your partnership and feedback and we look forward to supporting your team for many years to come! KK Kartik K. Service Manager Information Technology and Services Used the software for: 2+ years ### "Highly Recommended Asset Management Solution!" September 16, 2025 5.0 Pros Asset and Inventory Management has been a breeze. The Team has been responsive and very helpful. The Tool is easy to use for our end clients as well as our internal team. Cons Nothing specific. The Solution doesn't have any specific bugs or issues. As and when something comes up, the Support Team is helpful and prompt to resolve. Review Source Response from Reftab September 30, 2025 Hi Kartik - Thank you so much for sharing your experience! We’re really glad to hear that both your internal team and end clients find Reftab easy to use. It’s also great to know our support team has been able to help promptly whenever you’ve needed us. Feedback like this means a lot to us, and we’ll continue working hard to keep things running smoothly for you. MP Matthew P. IT Admin Food Production Used the software for: 6-12 months ### "Excellent Asset Tracking with Great Azure Integration and Support" October 8, 2025 5.0 Reftab has streamlined our asset management significantly. The Azure integration works flawlessly with our existing infrastructure, and the QR code labels have made check-ins/check-outs so much faster. The iPhone app is reliable and easy to use on the go. What really stands out is their support team - they're knowledgeable and actually care about helping you succeed. It's been a solid investment for our organization. Pros The seamless Azure integration and QR code labeling system make asset tracking incredibly efficient. The iPhone app is intuitive and works great in the field, and whenever I've needed help, their support team has been responsive and genuinely helpful in resolving issues quickly Cons No major complaints. Like any software, there's always room for UI refinements, but nothing that impacts daily functionality Review Source MA Mike A. Information Systems Director Financial Services Used the software for: Less than 6 months ### "Great Asset Manager with Azure integration" October 3, 2025 5.0 Good pilot, converted, full usage was easy with our team. Was easy to do Office 365 license inventory and Intune assets with manufacture warranty Pros SCIM integration, ease of use. Onboarding process for integrations helped assets import from Intune easily Cons Cost for assets needs to be more clear, separation for sub companies. Pilot had limitation for number of assets Switched from [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) Cost, integrations with azure multi tenant Review Source PM Philip M. Specialist Clinical Technologist Hospital & Health Care Used the software for: 1-2 years ### "Regional Communication Aid Service, UK" November 27, 2024 5.0 Great software that does what we need a service. The support is great. Things are sorted very quickly when there has been issues. Pros Simple to use and quick to learn. Great support! Cons Cant print labels for accessories when looking at the accessory you need to go out and into all of the accessories. We need to generate labels for our stock and its really annoying. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) The need for a proper database with logs Review Source SZ Stuart Z. CEO Wholesale Used the software for: 6-12 months ### "User-Friendly Platform" October 6, 2025 5.0 Our clients are satisfied with the deployment and so far all feedback is quite positive. We hope to continue working with Reftab. Pros Integrations and automations, customizability as well. The integrations make workflow more efficient. Cons Field mapping is limited per se and reporting could cover more areas. Unfortunately stock fields cannot be removed either. Review Source AM Adam M. IT and Digital Manager Performing Arts Used the software for: 1-2 years ### "Flirted with alternatives, but Reftab is worth sticking with" June 21, 2024 5.0 I really believe that this service should be as well known as the most popular solutions, and it really deserves to be. Pros Quite simply, the developers are so responsive, that issues and suggestions are acted upon and that makes such a difference to the product today. The flexibility of fields and categories means that it could fit all possible use cases. The self service portal is really handy and user friendly. Settings are plentiful so you can get things as close as you can to how you want it. It's simple, yet powerful and has so so much potential. We were looking at the better known alternatives whilst testing reftab as there were a few niggles and add-on which should be as part of the standard package (when compared to competitors) but this is all resolved and I'm really glad we stuck by it. Cons Reporting is a little lacklustre, it is basically a filter and that's about it. It would be good to see formatted, client friendly reports, as well as checkout receipts, packing lists, hire terms and other handy supplementary paperwork. The accessories feature could do with a bit of TLC as it feels like there is a lot of potential, but doesn't quite integrate with the rest of the ecosystem properly yet. I think the logo looks like a push chair! Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[itemit](https://www.capterra.com/p/172615/itemit/)[EZO](https://www.capterra.com/p/124047/EZOfficeInventory/) Review Source AB Anna B. Project Manager Hospital & Health Care Used the software for: Less than 6 months ### "Reftab review for medical outreach" March 5, 2024 5.0 RefTab is a plug and play option for companies wanting more control over their asset management. It was simple to understand and onboard our team. I highly recommend the trial option for anyone who wants to try out this option. It's very intuitive. Pros We started using RefTab to help support the development of our humanitarian trips and found it to be a critical key to increasing our capacity. The ease of onboarding was a #1 priority and I was able to search for everything I needed to set up. The import functions were also very, very easy to use and helped tremendously. Cons I don't have any cons at the moment. We did not pay for the highest level so maintenance options are slim. I would like more of that. Reason for choosing Reftab Ease of onboarding was a huge priority as we are in the middle of our travel season. I needed a software that could handle current loans as well as reservations. I also wanted to implement an option for individuals for reserve their own equipment lists which this software does. Review Source JO James O. Purchasing Agent Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Top Notch Asset Tracking !!!" June 10, 2022 4.0 Increased efficiency in tool tracking, maintenance, and deployment into the field. We typically inventory tools every 6 months. this makes the process a breeze. Pros Easy to use. I love that it is cloud based, so I can access it from anywhere. Extremely customizable, from categories to workflows to reports. Support team is highly responsive. Cons app functionality is a little behind the browser based version. Reason for choosing Reftab Better value. more easily integrated to my business. did not have to purchase proprietary hardware/scanners. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.