# Yesware Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Yesware Software - reviews, pricing plans, popular comparisons to other Email Tracking products and more. Source: https://www.capterra.com/p/136698/Yesware --- # Yesware Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Yesware ## What is Yesware? The Yesware Email Tracking Add-in allows users to craft, send, manage and improve personalized email communication to those outside their organization. To do so, Yesware brings powerful features including email tracking, customizable email templates, CRM integration, and automated email Campaigns to users Outlook experience through an intuitive sidebar interface. ## What is Yesware used for? [Email Tracking](https://www.capterra.com/email-tracking-software/)[Email Management](https://www.capterra.com/email-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/) Overall rating Based on 175 user reviews Reviews sentiment Positive 86% Neutral 7% Negative 7% Starting price $19 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Yesware?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.vendasta.com&name=Yesware) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Yesware 4.3 (175) VS. [4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price $19 Other, Per Month Starting Price $12 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (174) Ease Of Use 4.3 (15,675) Value For Money 4.2 (131) Value For Money 4.1 (12,139) Customer Service 4.0 (133) Customer Service 4.2 (10,617) ## Yesware alternatives Highest Rated [4.8 (1,366)](https://www.capterra.com/p/168452/GMass/reviews/) Starting price $25.00 Per User, Per Month [4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month [4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/136698/Yesware/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Email Marketing 4.0 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Reporting/Analytics 4.1 (7) 28.57% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Email Management 4.2 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Click Tracking 4.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Track the amount of clicks on individual products to measure campaign results Contact Management 4.5 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information CRM 4.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Yesware 57 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Schedule appointments via a calendar Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Create and automatically send premade copy in response to customer messages Track and manage schedules and meetings via an integrated calendar Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Track the amount of clicks on individual products to measure campaign results Provides a channel for team members to share media files, communicate, and work together Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Distributing content through various platforms or channels Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Integration with third-party CRM systems Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Send automated marketing emails based on user actions over a predetermined period Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Caters to sales teams Determines the location of a device using GPS or an IP address Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Identify the physical location of an individual, asset, device, etc. Manage the process of planning and scheduling meetings, including agenda creation Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Tools designed to streamline the process of lead generation and management for sales teams Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Define, track, and/or automate sales activities and sales processes Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create, manage and track all task activities and progression Organizing a group of people to accomplish a task Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (168) 4.2 Based on 168 reviews ## Pricing Value for money 4.2 (131) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/136698/Yesware/pricing/) Free Forever $0.00 It includes: - Basic Attachment Tracking - Basic Email Open Tracking - Email Support - Meeting Scheduler - Weekly Webinar Trainings Pro $19.00 Other,Per Month It includes: - Email and Phone Support - Personal Activity Report - Recipient Engagement Report - Unlimited Attachment Tracking - Unlimited Email Link Tracking - Unlimited Email Open Tracking Premium $45.00 Other,Per Month It includes: - Centralized Team Billing - Customer Success On-Demand - Email and Phone Support - Microsoft Teams Integration - Personal Activity Report - Recipient Engagement Report - Remove Yesware Branding - Shared Templates & Campaigns - Team Reporting - Unlimited Attachment Tracking - Unlimited Email Link Tracking - Unlimited Email Open Tracking - Unlimited Teams - Zoom Meeting Integration Enterprise $85.00 Per Month It includes: - Add Contacts to Campaigns - Bi-Directional Activity Sync - Centralized Team Billing - Customer Success On-Demand - Customized Trainings - Dedicated Customer Success Manager - Email and Phone Support - Import List Views to Campaigns - Microsoft Teams Integration - Personal Activity Report - Recipient Engagement Report - Remove Yesware Branding - Salesforce Background Sync - Salesforce Calendar Sync - Salesforce Email Reply Sync - Salesforce Email Sent Sync - Salesforce Inbox Sidebar - Salesforce Retroactive Sync - Salesforce Single Sign-On - Salesforce Summary Task Logging - Shared Templates & Campaigns - Team Reporting - Trusted IP Ranges - Unlimited Attachment Tracking - Unlimited Email Link Tracking - Unlimited Email Open Tracking - Unlimited Teams - Zoom Meeting Integration Value for money 4.2 (131) 4.2 Based on 131 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (133) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (133) 4.0 Based on 133 reviews ## User reviews Overall rating 4.3 Based on 175 reviews Filter by rating 5(90) 4(61) 3(12) 2(7) 1(5) Mentioned topic Sorted by most recent MP Mrunmayee P. Self employed Accounting ### "Suivi d'e-mails pratique pour les ventes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 26, 2024 Yesware est un bon outil pour le suivi des e-mails et les relances, même si un chargement plus rapide serait un plus. Pros Voir quand les clients ouvraient mes e-mails m’a permis de faire mes relances au moment idéal. Cons Le chargement des e-mails est un peu plus lent quand il y a beaucoup de messages suivis. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ava H. Senior Staff Engineer Computer Software ### "Simplified Email Tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 8, 2024 It is excellent for tracking emails and planning follow-ups, but the slowdown can be frustrating during busy periods, especially when working with high email volumes. Pros I sent a follow-up email and saw it was opened within an hour, so I knew the perfect time to call the client. Cons When I had a lot of emails to send, Yesware slowed down my inbox, making it harder to work quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Damien O. Founder Marketing and Advertising ### "Email Marketing and Custom Relationship Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2023 Despite the bug that keeps saying there is an issue with the compatibility with Google Workspace, Yesware is very user-friendly compared to other software. It eliminates the need to use different email marketing software to create emails, respond to emails, and the creation and use newsletters because it can all be done within your email account. It is GDRP-compliant so you can rest assured, you are working within compliance and email servers limitations. Pros There are many useful resources that Yesware can integrate with, including ones that you might already be using. Personally, I find the integration with my Google Workspace email and Salesforce to be particularly helpful. This integration makes it easy to keep everything connected and tracked as I reach out to new potential clients and work with existing ones. It is also cool that you can work through the LinkedIn integration to get work done from one place rather than having to jump from one tab to the other to accomplish your marketing goals. It has many useful tabs just above your Google Workspace tabs that show up at the top which include an activity tab to see what is going on within the email you are currently in. It has a Prospector tab which you can use to find leads and gather data about the leads. The contacts tab allows you to add new contacts within your Google Workspace platform. It even has a Template tab you can use to create new email templates so you can avoid recreating the same emails and responses over and over again. Just click on a template and it automatically populates into the email. You might have to make a few custom revisions, but other than that, it cuts down a lot of repetitive messaging and reply actions. Other cool tabs include Campaigns and My Reports tabs which help you through your creative marketing process to manage and review data and analytics about things you already have in the works. Cons Even though Yesware and Salesforce work fine together within the Google Workspace platform, a message keeps popping up saying that the features are incompatible. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I eliminated the need for separate email software to create a newsletter and track all activities to outgoing and incoming emails. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Yesware Other software was very time intensive to learn how to use. It drastically reduced my costs to send emails, reply to emails, track emails, and newsletter activity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PC Paul C. Sales Administrator Financial Services ### "Why I Can't Imagine Doing Sales Without Yesware" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 19, 2023 Yesware has been a game-changer for me since I've been using it for months. My productivity has increased and my email outreach has improved as a result of the software.One of my favorite features of Yesware is the email tracking function. Knowing when my prospects are responding to my emails is tremendously useful for planning when to follow up. And Yesware's analytics are incredibly insightful, letting me know which emails are succeeding and which may benefit from some modification.Another significant time-saver for me is the mail merging tool. I can construct a template in Yesware and send customized emails with only a few clicks instead of manually sending the same email to several recipients. It has greatly increased the effectiveness of my outreach, freeing me up to concentrate on other crucial activities.Overall, my experience with Yesware has been excellent. I've been able to increase my outcomes and streamline my sales outreach. Pros I simply wanted to share my Yesware user experience. You know how it goes, we're constantly looking for methods to streamline our outreach and save time. My prayers have been answered by Yesware, I suppose.The email tracking has to be my favorite feature. Seeing my prospects open my emails and click on my links makes me feel like a spy. To see who will answer first, it's like a game. And I'll tell you, it's been effective! Deals are getting closed at a higher rate than previously.Also, the mail merging function is innovative. The same message would take me hours to copy and paste to many recipients. With Yesware, I merely build a template, hit send, and watch the magic unfold. The best thing, though? I don't have to be concerned about inadvertently emailing the incorrect recipient. To me, that is a victory!In conclusion, I heartily endorse Yesware to any salesperson trying to improve. Without the pay, it's like having a personal assistant. I appreciate you helping me out, Yesware (and more fun). Cons I adore the mail merge function. I can personalize my emails without having to start from scratch every time, which saves me a ton of time. And let's face it, I consider anything that saves me time a victory.Nevertheless, I do have one issue with Yesware: occasionally, the email tracking can be a little too effective. I once sent a prospect an email but failed to turn off tracking. I had no idea that they had read the email over 20 times! I started to fear that they might be stalking me. They simply had a strong interest in our product, it turns out. Yet even so, it was a little unsettling.All in all, I highly recommend Yesware to any salesperson looking to up their game. Just be careful with that email tracking, it's like having a secret weapon that you have to use responsibly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Maksym R. CEO Marketing and Advertising ### "Awesome automation and easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 15, 2023 Overall, everything is fine; no issue was found Pros Intuitively easy and pretty fast way to do email campaigns Cons Overall, everything is fine, no issue was found Reasons for choosing Yesware Yesware has a good reputation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jainz J. Business Development Specialist Market Research ### "Best email tracking and marketing campaign. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 November 28, 2022 overall Yesware is a good platform and there is a lot of space for optimization and pricing. Pros the real-time tracking feature and it's very simple fire-and-go email campaign system. Cons From the competition, the pricing to feature is much less, you're just paying the premium price for the tracking feature, the customer support isn't that bright either, too much time for a resolution. Reasons for choosing Yesware for the easy-to-use UI, email tracking features, and finally integration with office 365. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Angus B. Referrals & Partnerships Manager Education Management ### "Yesware test" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 15, 2022 Pros The fact that you can track and add reminders. Cons Wasn't particularly clear about how you pin it inside of Outlook. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Alvaro P. Executive Coach Professional Training & Coaching ### "Ezpz email management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 7, 2022 Tracking open rates and timing outreach. Pros Five minute install, works well on Android and Windows. Cons Only used 10% of it's capacity and it's hard to follow multiple email addresses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Miranda M. Account Executive Marketing and Advertising ### "The Best Email Marketing Campaign" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2022 Pros I love how this integrates with Sales Force and how you can customize campaigns. The email tracking is super useful (sometimes it doesn't show exact details though) as it can tell when a client is engaging and when are the best times for outreach. Cons I wish there were more helpful tutorials on best practices of this product and that editing a campaign already in use was a bit more intuitive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Chelsea C. Manager of solutions consulting Computer Software ### "Yesware helps connect the dots" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 8, 2022 Pros I really liked the option to utilize email templates. It was also great knowing the emails would automatically be tracked with the contact in our CRM. Cons It may have been they way we set it up, but there was a popup every single time I logged into gmail which was a bit annoying! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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