# FTD Mercury Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FTD Mercury Software - reviews, pricing plans, popular comparisons to other Florist products and more. Source: https://www.capterra.com/p/136376/FTD-Mercury --- # FTD Mercury Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 6, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FTD Mercury ## What is FTD Mercury? FTD Mercury is a point-of-sale solution that helps floral shops access tools for managing daily operations. Key features include order entry, delivery management, bookkeeping, and more. ## What is FTD Mercury used for? [Florist](https://www.capterra.com/florist-software/) Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FTD Mercury?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ftdi.com&name=FTD Mercury) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FTD Mercury 2.3 (8) VS. [### Komet Sales](https://www.capterra.com/p/127880/Komet-Sales/) [4.6 (15)](https://www.capterra.com/p/127880/Komet-Sales/reviews/) Starting Price Contact vendor Starting Price $500 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.9 (8) Ease Of Use 4.7 (15) Value For Money 2.2 (6) Value For Money 4.4 (14) Customer Service 2.5 (8) Customer Service 4.5 (15) ## FTD Mercury alternatives [Lovingly POS](https://www.capterra.com/p/173065/Lovingly-Store/) [3.8 (12)](https://www.capterra.com/p/173065/Lovingly-Store/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173065/Lovingly-Store/) [Lobiloo](https://www.capterra.com/p/177022/Lobiloo-Floral-Design-Estimates/) [4.5 (33)](https://www.capterra.com/p/177022/Lobiloo-Floral-Design-Estimates/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177022/Lobiloo-Floral-Design-Estimates/) Highest Rated [QuickFlora POS](https://www.capterra.com/p/121548/QuickFlora-POS/) [5.0 (3)](https://www.capterra.com/p/121548/QuickFlora-POS/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/121548/QuickFlora-POS/) [The Floral POS](https://www.capterra.com/p/127015/The-Floral-POS/) [4.0 (1)](https://www.capterra.com/p/127015/The-Floral-POS/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/127015/The-Floral-POS/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Order Entry Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Order Management Manage and track customer orders for goods, investments, or any other purchases Production Tracking Track the production of materials and items over certain periods or seasons Routing Plan daily routes to optimize employee scheduling and provide directions FTD Mercury 5 features Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Track the production of materials and items over certain periods or seasons Plan daily routes to optimize employee scheduling and provide directions Get Advice We can help you find the software with the features you need. Features 2.7 (6) 2.7 Based on 6 reviews ## Pricing Value for money 2.2 (6) ### Starting price Contact vendor for pricing Free trial not available Value for money 2.2 (6) 2.2 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.5 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.5 (8) 2.5 Based on 8 reviews ## User reviews Overall rating 2.3 Based on 8 reviews Filter by rating 5(1) 4(0) 3(2) 2(2) 1(3) Mentioned topic Sorted by most recent AK Ajeeta K. Supervisor Retail ### "It's not bad, but it's not life-changing." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 19, 2021 I would say the software is on par with Dove POS HOWEVER, it is definitely more organized and focused than its competitor. Again, it is not life-changing software, but I would definitely take it over Dove POS. Pros We've been using the free trial, and while it is SOMEWHAT user-friendly, I was happy with the calls being placed whenever we would get an order. I do like that it rejects an order if has not been acknowledged within 30-60 minutes, however, that can also work to your disadvantage at times. Cons I think the software is mediocre at best, but I think florists shouldn't have to pay extra to have their super tickets printed out/formatted. I was trying to integrate it on another platform I have, but it doesn't work. Either way, Alternatives considered [Dove POS](https://www.capterra.com/p/127889/Dove-POS/) Reasons for choosing FTD Mercury I like how organized the platform is. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LL Linda L. Funeral Concierge Hospital & Health Care ### "On Line Flower Deliver Budding Possibilities" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 26, 2019 Flowers are still paramount when it comes to nonverbal communication. With FTD software, your choices are endless for every mood, situation or occasion. What makes FTD work is the service options offered meets the emotional and social needs of its customers. The arrangements may not always meet the exact expectation but it is the next best thing to being there. Pros What I like most about ordering flowers on line through FTD is the convenience. I can almost always find the right flowers for any special occasion with just a click. FTD offers several upgrades from basic to premium which gives you a visual if you are considering to spend more or less. The plant food that accompanies every arrangement is a plus. Cons What I like least about FTD is the difficulty in determining the accurate height and width of the flower arrangements. The pictures do not always give an accurate height and width measurement. You can spend $100 and still receive an arrangement less than 8" in height which is very disappointing. Also. the boxes are not easy to open. The way the flowers are packaged can cause a loss of buds when unpacking. Extra greenery would help soften the loss even if the greenery is offered for a small fee. If you receive a flower box and you are away from home, where are you going to get scissors or pliers to open the box? The floral pictures are stunningly beautiful but what you see is not always what you get. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD MARIA D. Owner's Wife Design ### "BEWARE!! TOO EXPENSIVE" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 August 18, 2018 Don't sign up with a wire order service! its just not worth the headache. Pros The system is easy to use and integrates with other wire systems. They offer credit card processing, delivery tracking, as well as other florist tools so that everything is integrated, of course all are at an additional initial cost and monthly cost. Cons You can't use POS or website without a membership with their wire service which is ridiculously expensive. They charge you a membership fee (per month) plus 7% of the order plus 20% goes to the sending florist plus a ton of additional fees that are not optional. You have to buy their vases and be coded for it or you don't get orders. You receive maybe 5 orders a day.You pay late fees for any orders delivered after 530 but keep in mind same day orders come until 3pm. Plus, if there is a problem with the order, FTD can cancel the order without trying to resolve it. And on top of all that they continuously sell you additional options like more zipcodes and before you know it you are paying thousands a month and your average per order doesn't cover the delivery fee or the flowers and vase and now you are working hard and making negative profit. Oh, and lets not forget. If you cancel, you have to wait 4 months, they stop sending you orders and you get a bill in the thousands when you are done. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Bartender/Server ### "Would not recommend" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 April 19, 2018 Pros There is not much about this software that I like. The only thing I think I really like about it is that you can recieve multiple online orders that you might not have gotten otherwise. Cons The customer service is terrible with the "middle men" of the orders knowing nothing about flowers, prices, delivery times, and they often try to cheet you with the price and what they are asking for. My florist would always require the "middle men" to send a written attatchment over the DOVE POS or otherwise, like a wire-in, so that they could not claim we sent something they did not want. Also, the processing of the orders had way too many steps and wasted a lot of time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Susan W. Office assitance Retail ### "Worst pos. Too many rules. Too much fee" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 24, 2018 Nothing. Stuck in the contract Should be away from this kida cheating ... trying to push and push and push you to purchase it by promise giving you more orders. They keep bother calling us and convince us to get it Cons Too expensive. Too much fee charge. They try to make their benefit. They don't care about you after the system was installed. Stuck in 5 yrs contract. Can it get out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WH Wesley H. Owner ### "Overpriced and Limiting" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 October 31, 2017 Pros Able to integrate with FTD orders if you are a member. IT support is good and has always fixed issues. Cons You have to sign a huge contract to get this software and you are then locked into the software and you may find it very difficult to get out of it if you change your mind. The fees are not just with the POS itself they charge for stuff they should not be charging you for like they charge extra dollars for antivirus or backup services, IT support, etc. The statement is so hard to understand you will be confused to know what services you are paying for and they are not optional. The UI is very confusing and it takes a number of hours to train a new hire to understand it. There are many rules to it and too many section to get something done. Don't bother trying to train someone who is not very proficient with computers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC jeffrey c. owner ### "horrible system" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 0.0 0.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 10, 2016 customer service sucks, the system has to be reprogram atleast 2 times a week, over all this system is the worst ever too expensive for such all computers that you can purchase at the store for less than 300.00 the system cost me 7k and change I don't get enough orders from ftd as it is, so now all I do is pay for this system every month and it cost me over 400 dollars a month with all the fees they charge I try to resolve problems with my area representative and his supervisor and no answer from them for over 2-3 weeks when I call and call and call and they are sick of me calling Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL S.D. L. ### "Beware of HIGH monthly fees!!!" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 June 6, 2015 FTD's POS system is a good system for florist, however the fees they have are WAY to high each month. I have had their system for a number of years and I am now researching other Florist POS systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/136376/FTD-Mercury/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)