# dotloop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is dotloop the right Real Estate Transaction Management solution for you? Explore 673 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136372/dotloop/reviews --- dotloop 4.7 (673) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of dotloop Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews JC Jim C REAL ESTATE AGENTReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “it has worked very well and I have learned to by pass the modification issue by making my changes in a pdf writeable program 1st and then uploading to dotloop for signatures and initials only.“ August 9, 2025 RE Roxana E BrokerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “Glide's free account outshines this supposed premium service in every aspect. And let's not forget \[sensitive content hidden\] from their "success" team - utterly ineffective! When I realized MLS data from MetroMLS would not populate into CAR forms, they dismissed my concerns, suggesting I wait out a pointless six-month cancellation period.“ July 16, 2024 Carla J RealtorReal Estate, Self-employedUsed the software for: More than 2 years. “The platform's ability to facilitate real-time updates and interaction with other users makes your workflow more efficient. While there may be minor limitations or occasional hiccups, the benefits of its simplicity and collaborative features likely outweigh these, resulting in a productive and smooth experience.“ September 25, 2024 WR William R Team LeadReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “While many features were easier than the new system we are using, the lack of ability to integrate with our CRM was a real problem“ May 8, 2025 AK Aryn K Transaction CoordinatorReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “I appreciate the way it autofills both text and signatures, and how it time stamps signatures so that I don't have to add a date at every signature placement.“ September 4, 2024 RE Roxana E BrokerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “To add insult to injury, the system crashes during peak usage, making it near impossible to submit offers promptly.“ July 16, 2024 GB Gregory B ManagerReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “Huge time savings when interfacing with my tenants for all lease related signing, initialing, authenticating, and sharing.“ July 23, 2024 Carla J RealtorReal Estate, Self-employedUsed the software for: More than 2 years. “Occasional glitches or slow performance, especially when working with large files.“ September 25, 2024 ## Showing most helpful reviews Showing 1-25 of 673 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mai M. Managing Director Hospitality Used the software for: 1-2 years ### "Signing made easy!" March 19, 2026 5.0 Flawless experience thus far! I was introduced to this platform a few years ago and have been thrilled at how easy it is for my clients and myself! Pros I love Dotloop! I was introduced to it by through real estate transactions and now use it in my own business transactions! Cons NO cons. It is truly the most user friendly electronic doc signing I have used! I refer it to others for it exceptional value and ease of use! Review Source TJ Tricia J. Realtor Real Estate Used the software for: 1-2 years ### " real estate contract management in dotloop" April 9, 2025 5.0 I have used that loop for the last three years straight and it’s easy to maneuver through the system and find the documents that I need as well as set up for online signatures Pros Dotloop platform is very easy to use for creating contracts from existing documents and for online signatures & document storage Cons Dotloop does charge an annual fee but is provided through my brokerage complimentary to agents Switched from [Form Simplicity](https://www.capterra.com/p/172894/Form-Simplicity/) That was provided by my new brokerage, but I have previously used it approximately six years ago Review Source Anna Lee W. Broker Owner Real Estate Used the software for: 2+ years ### "Warning! Do not engage e-signing with DotLoop" January 7, 2026 1.0 Overall I will never suggest this product to any company ever. Their user contracts are not fair and put the user at a disadvantaged financially. If you need to go a different route due to finances, you will be unable to with this company! Pros We started using the Outlook because I was with a big box broker and it was their default e-signing system. We were already familiar with how to use it. So when we expanded to another state we started paying Ford out of pocket. It worked for us for a few years very well because we were familiar with it. Cons This is a warning to any potential user of.DotLoop! You are tied into a contract for 12 months and whether you use the product or not you cannot escape paying out the end of your contract! There are no negotiations and no exceptions. Warning about that policy! Our brokerage used DotLoop for 5 years and always paid our bill on time. Florida association of Realtors offers a product that syncs better with the Florida forms. We are using that product now. It is a more user-friendly product through Form Simplicity I called DotLoop to cancel My subscription and was offered an appointment 2 weeks out to speak with a customer representative! I let them know that would not work for me and asked for a call back same day. I was asked what country and time zone I was in. I told them USA, eastern time. A phone call was scheduled 2 days out! That's ridiculous in a career where time is of the essence. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing dotloop Because the team was familiar with it and so it streamlined their production. There were better options, we did not know about them at the time. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Because we were familiar with Dotloop from using it at keller Williams before keller williams switched to DocuSign Review Source DP Dan P. Admin Real Estate Used the software for: 6-12 months ### "Great system " September 25, 2025 5.0 Good! I enjoy it to send documents to clients to get signatures and it right away comes back to me. It’s easier than going to the client Pros You can send out documents to be digitally signed. It makes the process faster for clients instead of having hard copies Cons I have used another system that is much easier and has way more functions. Dot loop does not have a forms piece Alternatives considered [SkySlope](https://www.capterra.com/p/172896/SkySlope/) Reason for choosing dotloop The functions are much easier and more simple Review Source RC Russ C. Sales Manager Property Manager Real Estate Used the software for: 2+ years ### "Dotloop review" March 3, 2025 5.0 Overall been very please, almost never have issues Pros Easy to upload docs and set for initials and signatures Cons Some agents don't understand how it work or the fact that they can respond back to us using sent loop Switched from [SkySlope](https://www.capterra.com/p/172896/SkySlope/) SkySlope was a total mess to use, everyone hated it Review Source Carla J. Realtor Real Estate Used the software for: 2+ years ### ""Dotloop: A User-Friendly, Collaborative Transaction Management Tool"" September 25, 2024 5.0 My overall experience with Dotloop is positive. I find it easy to use and highly collaborative, which streamlines transaction management and document handling. The platform's ability to facilitate real-time updates and interaction with other users makes your workflow more efficient. While there may be minor limitations or occasional hiccups, the benefits of its simplicity and collaborative features likely outweigh these, resulting in a productive and smooth experience. Pros What I like most about Dotloop is its user-friendly interface and simplicity. The platform makes managing transactions straightforward, allowing for seamless document creation, editing, and signing. Additionally, it facilitates easy collaboration with other users, enabling real-time updates and ensuring everyone stays on the same page throughout the process. This combination of ease of use and collaborative features streamlines workflows and enhances productivity. Cons Occasional glitches or slow performance, especially when working with large files. the platform’s interface, while generally user-friendly, could be more intuitive when navigating complex transactions. Additionally, i feel that certain advanced features are locked behind higher-tier plans, which may limit functionality for those using the basic version. Switched from [SkySlope](https://www.capterra.com/p/172896/SkySlope/) Easier for me a work and see all my transactions on one screen. Review Source SD Scott D. CEO Real Estate Used the software for: 6-12 months ### "World Class Transaction Management" October 30, 2024 5.0 This is without a doubt the best document program available. I just wish it was mandatory that all real estate agents used it. Pros Their customer service is the best I've ever experienced Cons Its a big program, takes some getting used to. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing dotloop Simply a better product. DotLoops's access to documents, ease of use, ability to collaborate make it superior Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Needed an upgrade and access to documents Review Source JT Jess T. SSM Real Estate Used the software for: 2+ years ### "Dotloop for Real Estate" September 20, 2024 5.0 We use this as our main doc signing platform Pros WE love the ease of use and fillable templates Cons Older users sometimes have issues with the functionality Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Not sure. This was a cooperate level decision. Review Source KG Karen G. Realtor Real Estate Used the software for: 2+ years ### "Real estate ease" May 26, 2025 5.0 I have been using that loop for eight years in my real estate business and it makes my workflow that much easier Pros It’s ease-of-use is great on my end as a provider and on the other end for my clients. My clients find it very helpful and self-explanatory, even if they’re not tech savvy. Cons I don’t think there’s anything that I don’t like. It’s all very easy to use and very well organized. Review Source WR William R. Team Lead Real Estate Used the software for: 2+ years ### "Dotloop review" May 8, 2025 4.0 Used it for several years and overall it was good. Lack of integration was a problem Pros I like the ability to modify documents easier than some other e-signature programs Cons While many features were easier than the new system we are using, the lack of ability to integrate with our CRM was a real problem Review Source JK Josephine K. Realtor Real Estate Used the software for: 6-12 months ### "Dot loop Review" September 3, 2024 5.0 My experience with dot loop was. great. Besides the fact I could not access documents on multiple occasions due to viewing restrictions. It was frustrating as time as of the essence. Pros That is was very secure and privacy restrictions were heavily enforced. Cons Hard to navigate and I experienced issues with not being able to access documents. Review Source GB Gregory B. Manager Real Estate Used the software for: 6-12 months ### "Making tenant lease signing easy for the SFH landlord!" July 23, 2024 5.0 Huge time savings when interfacing with my tenants for all lease related signing, initialing, authenticating, and sharing. Excellent. Pros Ease of use and the ability to edit a document after it has been partially signed by tenants and sign it myself. Cons When first creating a loop name, the software prompts for the address of the property. Would be better to just prompt "Loop Name". Switched from [Foxit PDF Reader](https://www.capterra.com/p/175376/ConnectedPDF/) To save massive amounts of time!! I'm a busy guy and time management for my rental properties is critical to me. Review Source MC Maria C. REALTOR Real Estate Used the software for: 2+ years ### "VERY USER FRIENDLY. WHAT YOU PUT INTO IT AND USE OUT OF IT WILL SHOW" February 2, 2024 5.0 I USE THIS WEEKLY WITH ALL MY CLIENTS AND THEIR REAL ESTATE TRANSACTIONS. I HAVE USED ANOTHER PRGRAM AND IT IS NOT AT ALL ORGANIZED AND HAS TOO MANY STEPS TO GET THE CONTRACT SIGNED AND THEN TO ADMIN FOR REVIEW. DOTLOOP MAKES THE WHOLE PROCESS SMOOTHER. Pros THE FLOW OF THE ASSIGNED FIELDS ARE EASY FOR THE CLIENT TO SIGN. SAVES THE CLIENT TIME AND HAPPY TO USE IT. THE USER PUTS IN ALL THE INFO AT THE BEGINNING HELPS THE AUTO FILL TO HAVE EVERYTHING CORRECT SAVING TIME TO COMPLETE. Cons WHEN SIGNEES ARE ABLE TO SIGN PASS THE PART THEY NEED TO SIGN. USUALLLY USER INOUT IS THE REASON OR SIGNEE IS CLICKING THE TAB INCORRECTLY. I DO NOT THINK IT IS DOTLOOP, I THINK IT IS HUMAN ERROR. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) COMPANY DECISION NOT MINE. I AM GLAD THEY SWITCHED Review Source RM Ryan M. Realtor Real Estate Used the software for: 2+ years ### "Ryan’s review" July 20, 2023 5.0 Dotloop provides a huge convenience for clients to be able to sign from their phone or computer anywhere they are. Gone are the days of having to drive across town just to get a signature or initial that may have been missed…not that I ever miss any…lol :0) Pros Dotloop is very widely used in my market so it makes it easy to transact on both sides of the deal with the other agent. I enjoy the features like document splitting and being able to customize the documents Cons Nothing I can think of that I don’t like. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing dotloop I’ve been using it so long and always very pleased with the functionality Review Source RE Roxana E. Broker Real Estate Used the software for: Less than 6 months ### "Monumental Disappointment! " July 16, 2024 1.0 Terrible experience! I should’ve known better when they gave me a massive discount to sign on! Pros The nice people that pick up the phone when you call the support line. Cons This premium business account software turned out to be a monumental disappointment. Despite Drew's sales pitch promising the world, his follow-up was nonexistent. Their assertion of partnerships with all MLS platforms is a blatant falsehood - not all are supported, a significant issue in the realtor community. Thousands of MLS listings mean nothing if they can't cover them all! To add insult to injury, the system crashes during peak usage, making it near impossible to submit offers promptly. Glide's free account outshines this supposed premium service in every aspect. And let's not forget \[sensitive content hidden\] from their "success" team - utterly ineffective! When I realized MLS data from MetroMLS would not populate into CAR forms, they dismissed my concerns, suggesting I wait out a pointless six-month cancellation period. Each call felt like they were more concerned with defending their subpar software than addressing my legitimate issues. Avoid this company at all costs. Stick with Glide Free and invest in a transaction coordinator for a smoother experience. It's the smarter choice. Review Source AS Alyson S. Realtor Real Estate Used the software for: 1-2 years ### "Easy, Convenient and Affordable!" September 16, 2024 5.0 Very good. From the product itself to customer service. Pros I like it's ease of use and how I can categorize my files and transactions. Also, customer service is top-notch. Cons There are things I've had to call into customer service that I couldn't figure out how to do from info on the app/website. Wish there was a robust "help" section so that I could find out my answer without calling in! Review Source AD Ashley D. Attorney Legal Services Used the software for: Less than 6 months ### "Great but not as well known" March 24, 2025 5.0 Pros It’s easy to upload documents and prep them to get signatures. Cons My clients hadn’t heard of dotloop as much as other esignature sites. Review Source KM Korrie M. Assistant Real Estate Used the software for: Less than 6 months ### "Always using Dotloop" June 3, 2024 5.0 Pros It stores everything I need to for all transactions. I love how it ties to our other applications so i can send everything with a button instead of downloading and uploading documents. Cons I wish you had the option to make different folders on the front screen. Like a 2023 Sold folder, go into it and it has all the loops from 2023 Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Job Change is l but I like Dot loop better Review Source CM Crystal M. Transaction Coordinator Real Estate Used the software for: 2+ years ### "Dotloop Review" May 3, 2024 4.0 Overall, Dotloop is a good experience and easy to use Pros easy to use, able to see the history, user-friendly Cons it will decide to boot you at random times, causing you to have to get a code etc to log in, this is very inconvenient Review Source MN Mukhabbat N. RE Agent Real Estate Used the software for: 2+ years ### "Thank you feedback Dot Loop" April 15, 2024 5.0 It was good so far. Thank you very much! Pros Easy to use. Its simplicity. Thank you very much! Cons As a buying Agent, I don't have any problems from getting back signatures from buyers,, but when I send the signed by buyers docs to a listing Agent, my docs on my side still stay unsigned, even though the seller and listing Agent signed it. All my Contracts and other docs in my loop stay unsigned by sellers and their Agent. I have to ask them to email the signed doc. It is very uncomfortable and time consuming. With DocuSign, I get their signatures immediately and right on spot without asking receivers to send the signed documents in a separate email. Review Source VR Verified Reviewer Co-Owner Real Estate Used the software for: 2+ years ### "Great System, Don't love the company" July 24, 2023 4.0 Pros Dotloop has a great system, we used it mostly in our real estate transactions for digital signature, transaction management and general real estate use. Cons The worst part of dotloop is they have been bought by Zillow and now shares the data with them. As an agent, we put lots of personal data into this system during a transaction. We have never had a client that is ok with us sharing this data to other companies, much less a competitor in our industry. Review Source JF Jessica F. REALTOR®️ Real Estate Used the software for: 2+ years ### "Keeping me and my clients in the loop! " December 25, 2020 5.0 Of all the real estate technology, software, tools, apps available and there are thousands I’m sure, Dotloop is by far my most important tool as a real estate agent. When I first started my real estate career I literally had no idea what documents I needed to complete. My brokerage offered dotloop to all its agents. So I added my first loop, selected the option for residential seller, and voila—all the forms that I needed to have complete were right there in front of me. Had I not had dotloop, I would not have been able to complete that first deal on my own. I had never been shown what paperwork was needed. And it was so easy to use. Everything I needed was right there and so easy to use. I have since changed brokerages and dotloop made the swap super easy. I’m a bit of a tech geek and want to know all the features a software provides. So I always check for user manuals. And I loved that they offer a PDF manual. I later learned about the Certified Looper Course. I enrolled and completed the course and received my certification. The tips and tricks I learned in this course had saved me countless hours managing my transactions. I can’t say enough good things about this software. It’s my most important tool. Pros Most liked features include: Ease of use for user and their clients; secure; ability to add new interactive forms; export client contact information; integration with Zillow, Gmail, etc.; Co-Op docs; AUTOFILL; Cons A feature that I would like to see added is within each loop you have a calendar tab that you can select. Once selected you see 3 full calendar months- the entire current months calendar, previous month and following month. You can toggle back to previous months or ahead to future months. The calendar shows all the key dates related to that loop both past and present. It pulls all the key dates from all the forms within the loop to give you a birds eye view of deadlines, expirations, etc. For example, a buyer loop would show the date offer was made, offer expiration date and time, offer accepted date, inspection period from start day to final day, anticipated closing date, financing contingency dates, extension periods, final walkthru date, Date of appraisal, Warranty start and end dates, etc. The system would provide you and your client with email and or text alerts for upcoming or expired dates. One click and you see a 3 month view of all the key dates for that loop. Reason for choosing dotloop Broker offered Dotloop. Review Source CW Candee W. Broker - Owner Real Estate Used the software for: 2+ years ### "Powerful Platform" October 8, 2021 5.0 I use dotloop as a single source for all of my document and file management and retention needs. The latest and greatest Forms, Contracts, Disclosures from my real estate associations always seem to be present. I love that I can even map interactive fields to my own internal/brokerage specific forms--fields that autofill based on the info used to create a loop. I have even created some forms that will do the math for me. Pros Simple to use, highly customizable, very flexible yet consistent. Cons The mobile app leaves a little to be desired--I get that maybe it can't be as robust as the desktop platform, but it is a little bit difficult to navigate, especially when trying to download/export a document to a device to be distributed via an email account. Sometimes it can be challenging to locate older, but still active, files. Reason for choosing dotloop Transaction Desk is offered through many MLS's as a "benefit" of membership. However, the platform seems disjointed and difficult to navigate and organize. Dotloop just seems more "logical" Review Source JC Jim C. realtor Real Estate Used the software for: 1-2 years ### "Love dotloop!" November 13, 2023 5.0 Pros The learning curve is very easy. I like how I can have folders set up for every property and can archive items that I no longer need. Cons I'd like to be able to remove a person from the loop Review Source BI Bill I. Realtor Real Estate Used the software for: 2+ years ### "Fantastic Software Designed For The Real Estate Professional" December 18, 2021 5.0 I love using Dotloop with all my real estate transactions as it saves a tremendous amount of time with contract writing and delivery. Pros The Dotloop software is easy to use and very intuitive which makes it very fast to learn and be proficient as using. Using Dotloop saves a tremendous amount of time and energy when writing or delivering contracts and the best part of it is that you can draft, sign and deliver contracts from the comfort of you own home or office. After using Dotloop, I can't imaging going back to the way things used to be.... Meeting clients to get signatures, taking contract to other Realtor, meeting other realtor after their clients sign contract and then delivering to my office... I'm already tired just typing the way it used to be. Thanks Dotloop for transforming the way contracts are done and saving Realtors many hours of time that we can spend with our family or time that can be put toward finding the next deal. Cons The only thing that I would change about the software is that once you start a contract or form it cannot be deleted... It can be archived, but not deleted. It would be nice to be able to delete forms that were mistakenly added to the loop or started but not signed. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.