# ProcurementExpress.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ProcurementExpress.com the right Procurement solution for you? Explore 421 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136321/ProcurementExpress-com/reviews

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ProcurementExpress.com

4.7 (421)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ProcurementExpress.com

Ease of use

4.8

Customer Service

4.7

## Pros and Cons in Reviews

IA

Iberly A

Purchasing Mager and Payroll MasterHospitality, 51 - 200 employeesUsed the software for: 6-12 months.

“The platform provides real-time visibility into company spending and tracks purchases by department, supplier, or category, which greatly improves financial control.“

September 25, 2025

MS

Mary S

Head of Technical and ProcurementHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“Although it offers basic reporting features, they may not be as comprehensive and not very user friendly as some users would prefer.“

September 12, 2024

IA

Iberly A

Purchasing Mager and Payroll MasterHospitality, 51 - 200 employeesUsed the software for: 6-12 months.

“By centralizing purchase requests, approvals, and tracking across all departments, the platform enables multiple team members to access, review, and approve purchases efficiently, promoting transparency and accountability throughout the procurement process.“

September 25, 2025

RT

Ryan T

Laboratory Operations ManagerBiotechnology, 11 - 50 employeesUsed the software for: Less than 6 months.

“The scan quote/document feature is still buggy, often place SKUs and Item description in the wrong slots. “

March 12, 2024

IA

Iberly A

Purchasing Mager and Payroll MasterHospitality, 51 - 200 employeesUsed the software for: 6-12 months.

“ProcurementExpress.com ensures quick and efficient purchasing in urgent situations while keeping all purchases aligned with allocated budgets.“

September 25, 2025

RE

Raed E

Senior Manager of InfrastructreConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“I would not be able to rate this as I believe that we have not utilize the software to it's potential to this point of time.“

April 26, 2023

SW

Sebuguzi W

Marketing ManagerTelecommunications, 11 - 50 employeesUsed the software for: Less than 6 months.

“Procurement Express has helped our organisation to process payments with suppliers easier and we have been able to monitor all processes“

December 9, 2024

DS

David S

Procurement Admin & Facilities SpecialistElectrical/Electronic Manufacturing, 51 - 200 employeesUsed the software for: Less than 6 months.

“The fact that the font is too minimal and sometimes this could be an issue for people with sight problems“

August 8, 2022

## Showing most helpful reviews

Showing 1-25 of 421 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Adewale A.  
Director of Operationsc  
Construction  
Used the software for: 2+ years

### "Ease of procurement "

September 29, 2022

5.0

It has helped in solving loopholes in procurement processes, setup controls, approval limits, accountability and reporting is formalised, store keeping at different sites is enhanced. Generating monthly report is easier.

Pros

It solved procurement complexity, ease to understand and use. It allows for attachment.

Cons

Sometimes, updating of the software interferes or disturb daily usage.

Review Source

CK

Christine K.  
Director of Office Services-Purchasing  
Civic & Social Organization  
Used the software for: 6-12 months

### "WORKS FOR US"

June 9, 2025

4.0

We are not fully using it yet, but for the Purchasing portion, it has streamlined the purchasing process.

Pros

The ease of creating a Purchase Order and how easy the application was to learn. Our organization needed specific information set up for us to use, and that was done quickly.

Cons

Scan in the Purchase Request is great, except when you specifically click on the Purchase Request tab, and fill in the information, it gets scanned in as an invoice. The inability for us to make changes, we have to reach tech support.

Switched from

[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)

It was not user friendly, and we had to save all the PO's in a separate file. With Procurement Express we have everything in one place.

Review Source

MD

Maria D.  
Health worker  
Child Day Care Services  
Used the software for: 1-2 years

### "likes and dislikes on procurementExpress "

February 24, 2026

5.0

Pros

Its secured and I can go back and add notes if I need to. system is easy to used even if i don't used the system that frequently it's easy to follow he steps to create a PO

Cons

its not the system its the need of approvals for other member that sometimes it takes days for the po to be approved

Review Source

FF

Furby F.  
Procurement Officer  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Procurementexpress.com review "

December 25, 2022

3.0

Pros

It's eases operations of an organization

Cons

It's expensive to aquire the software and also takes time to install

Review Source

SR

Sam R.  
service manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "purchase process"

January 13, 2026

5.0

easy to navigate and make changes when needed and the whole system has no complicated processes from start to finish

Pros

i think the site and system is easy to navigate and simple to use and easy to follow through on the process.

Cons

no complaints I think it is fine as each screen is easy to follow through to a completed state from order to invoice

Review Source

AE

Alex E.  
Supply Chain Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Best in this space - 2 years on!"

August 29, 2024

5.0

We've used Procurement Express for almost two years and in my decades of experience, I have never found a better solution for purchase requests, POs, and service in this space. The adoption has been incredible as well.

Pros

It is very easy to use and the customer service going forward has just been incredible.

Cons

Setting it up took a little longer than expected but once I did, my team and I were able to make changes on the fly to make it suitable for our evolving needs.

Alternatives considered

[ControlHub](https://www.capterra.com/p/10011882/ControlHub/)[Precoro](https://www.capterra.com/p/148522/Precoro/)

Reason for choosing ProcurementExpress.com

The PEX team was just the most professional and helpful of all the companies. Plus their software looked the best suited for our user base.

Review Source

Response from ProcurementExpress.com

September 10, 2024

Thank you Alex for you kind words. You've been a fantastic customer and we are really happy to continue to serve your needs as best as we can.

CS

Candace S.  
Bookkeeper  
Retail  
Used the software for: Less than 6 months

### "Super excited about this product"

September 19, 2024

5.0

Set up and implementation has progressed nicely with hands on training from Procurement Express. Customer service is easier to talk to than any software company I've dealt with.

Pros

Being able to customize the software to capture the information that is important to us, has been a gamechanger. Everything about this software has been easy, customer service is great and friendly and the price point is well worth it for the value. Highly recommend for any business looking to track and streamline spending.

Cons

So far... I've found no cons.... The software is user friendly

Alternatives considered

[BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)[Procurify](https://www.capterra.com/p/129758/Procurify/)

Reason for choosing ProcurementExpress.com

Customization and available features not present in the alternative products

Review Source

IA

Iberly A.  
Purchasing Mager and Payroll Master  
Hospitality  
Used the software for: 6-12 months

### "There is nothing better out there than Procurement Express!!"

September 25, 2025

5.0

My overall experience with ProcurementExpress.com has been highly positive. The platform provides real-time visibility into company spending and tracks purchases by department, supplier, or category, which greatly improves financial control. It reduces the risk of unauthorized or duplicate purchases and helps manage unexpected expenses by monitoring available contingency funds. ProcurementExpress.com ensures quick and efficient purchasing in urgent situations while keeping all purchases aligned with allocated budgets. By setting spending limits and approval workflows, it helps prevent overspending. Additionally, the ability to generate detailed reports supports better financial planning and informed decision-making, making it a valuable tool for streamlining procurement processes.

Pros

My experience with ProcurementExpress.com has been very positive. The platform reduces the risk of late payments or missed invoices and simplifies the approval process, cutting down on time spent on back-and-forth emails. It allows for quick order placement and tracking, minimizing delays, while automating repetitive tasks to free up time for strategic purchasing decisions. The responsive support team is always ready to assist with setup or troubleshooting. By centralizing purchase requests, approvals, and tracking across all departments, the platform enables multiple team members to access, review, and approve purchases efficiently, promoting transparency and accountability throughout the procurement process.

Cons

I wish the punch-out option were available across more platforms. Similar to what is available for amazon.

Review Source

FR

Froso R.  
Senior Account Manager  
Construction  
Used the software for: 2+ years

### "PEX professional"

June 11, 2025

5.0

Pros

simple to use, staff is attentive when help is needed. easy to navigate. user friendly. Not sure what else to write.

Cons

some simple tasks should be easy to compete, like changing the requester of a po, or the budget. Reports sometimes take long to generate. At time the system is very slow but overall a great system

Review Source

VR

Verified Reviewer  
VP, Product  
Financial Services  
Used the software for: 6-12 months

### "Great procurement platform for medium size company "

January 12, 2026

5.0

Pros

very user friendly interface, much easier to use especially for new users. it offers real time budget and spending data, which helps a lot in terms of finance planning. also has the ability to use it on mobile, very convenient

Cons

the customized report function require improvement as the current version has limited ability generate specific reports. also lack of AI assistance can be another improvement

Review Source

MA

Mazen A.  
Operations and Corporate Services Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Exceptional Procurement Tool by ProcurementExpress.com"

September 23, 2024

5.0

What truly stands out is their exceptional customer support. The team is responsive and genuinely invested in our success, providing assistance whenever needed. Since using the tool, we’ve seen substantial cost savings and streamlined operations. If you’re seeking a reliable procurement solution, I highly recommend ProcurementExpress.com. Our experience has been outstanding!

Pros

ProcurementExpress.com has transformed our procurement processes. The user-friendly interface made it easy for our team to adapt quickly, while the comprehensive features—like vendor management and real-time analytics—have boosted our efficiency significantly.

Cons

Nothing really, the procurement tool works perfectly.

Review Source

AK

Amy K.  
accounting  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Procurement express"

September 19, 2024

5.0

From the first phone call they have been wonderful. They answered and worked with our office to meet our needs for a new PO system that would work with Quickbooks. The training and support offered by the company has been great. They make sure that we are able to use and understand the system. Offering a group training as well as individual training. Our support team has walked us through all of the issues we had and made sure that we understand how to operate with competency.

Pros

Procurement is super user friendly, intuitive. Works well with Quickbooks. The team is fantastic, competent. Willing to assist and work through any questions or concerns.

Cons

I currently do not have any, so far it seems to work well for our needs.

Review Source

KD

Kevin D.  
Procurement Coordinator  
Industrial Automation  
Used the software for: Less than 6 months

### "Friendly and Useful"

September 27, 2024

5.0

Extremely friendly, helpful, and a very useful program when you discover all of the functions available to you.

Pros

I love the chat function and how employees are available and extremely knowledgeable about fixing my problem.

Cons

It did take some time to learn how the program operates but as with anything it takes time to learn something new.

Review Source

dS

daniel S.  
Inclusion Coach  
Non-Profit Organization Management  
Used the software for: 2+ years

### "user friendly"

May 3, 2024

5.0

I was resistant when it was first introduced, but cannot imagine doing Purchase orders any other way

Pros

intuitive and easy to navigate, I am not all that tech savvy but with a minumum of training I find it very easy to use

Cons

no cons, I use it in a limited capacity but it works very well

Review Source

BF

Ben F.  
Engineer  
Pharmaceuticals  
Used the software for: 1-2 years

### "Easy to use system"

March 28, 2024

4.0

It's a good system. I prefer it to systems that I've used in the past from more well known providers.

Pros

It's easy to navigate. Raising purchase orders and submitting them for approval is simple. The scan feature allowing you to scan a quote to generate a purchase order is excellent, and saves time but needs some refinement.

Cons

The scan function needs some refinement.

Review Source

CL

Christina L.  
Project Manager  
Computer Software  
Used the software for: Less than 6 months

### "I needed a simple PO system for a start up, got this system live in a week!"

September 10, 2017

5.0

Solved my PO Approval needs without having to go to an enterprise tool like Oracle.

Pros

Functionality: easy to use, well designed, thoughtful workflows, robust functionality without being burdensome. ProcurementExpress.com not only understands the ins and outs of POs, but they also have created an information architecture that covers every base. UI/UX: Intuitive, clean design, modern look and one of the best UI designs I've seen. Speed of implementation - I literally spent a week from finding ProcurementExpress.com online to issuing our first PO. Set up was a breeze, ProcurementExpress.com was willing to help but I preferred to just plow through myself. Nifty import and export features are handy for mass updates or uploads. Support:I work in the software industry and ProcurementExpress.com has the best support I've ever seen. Chat is almost always available, reps are knowledgeable and I have yet to not get a resolution on my first contact. They do weekly releases, so if you need an enhancement, they are very responsive and timely on getting them in. I recommended it to our accounting firm to share with their other small biz clients, it was exactly what I needed for my client. In a nutshell, best in class design and exceptionally good customer support. It is the awesome customer support that makes it a no brainer choice.

Cons

Cons with the software are very few. I had a little trouble understanding how the Approval Limits worked, but that was probably my ignorance on the PO process. The ProcurementExpress.com rep called me during a chat question and clarified within 5 minutes. The user documentation is light, but because the support is so good - the don't need heavy how to documents or videos. I created my own training videos for my staff, it would have been cool if ProcurementExpress.com had a YouTube channel with training videos. Maybe that is to come...

Review Source

Shaikh S.  
Procurement & Admin  
Financial Services  
Used the software for: 1-2 years

### "Easy and Helpful"

November 16, 2018

5.0

It is a online a platform where can upload the invoices it will go to the respective defined approver for approval, once it is approved, the invoice are good to go for payment. Before using Procurement express, We had to actually manage the hard copies of the invoices and maintain the excel file for records, ProcurementExpress helped a lot to store invoices at one platform and hence managing invoices becomes easy.

Pros

Easy to upload invoice, supports almost types of files, can download CSV file to analyse quickly, Stored data at one platform, can be accessible from anywhere, Good customer support.

Cons

It doesn't give option to put tax amount manually.

Review Source

GS

Gage S.  
Estimator  
Oil & Energy  
Used the software for: 2+ years

### "Makes work easier"

June 26, 2019

5.0

Pros

We're cutting POs daily for multiple jobs and it can get overwhelming. This software cuts the work in half. It tracks all POs neatly and the search feature makes finding old Purchase Orders a breeze.

Cons

There's really nothing that's bad about this software, but if I had to pick, I would choose the way you have to know the grand total of what the invoice is going to end up being. We rent equipment and we might have it quoted for 3 months, at $100 a month, bringing the total to $300. But if something comes up and we need to keep it for another month or two, that's $200 that's not being plugged in. It would be easier if there was an option the put the monthly invoice in there, and it keep reapplying itself until it's told otherwise.

Review Source

Response from ProcurementExpress.com

July 5, 2019

Thanks for the 5 stars Gage! Our friendly customer success team will reach out to you with a solution for 1 monthly invoice that reapplies :)

AF

Andy F.  
Superintendent  
Construction  
Used the software for: 6-12 months

### "As a superintendent this is a must have "

June 27, 2023

5.0

Would recommend since it’s easy and helps us our greatly with who is spending money and where they are spending money

Pros

The ability to monitor budgets on our side and using Pex gives us the ability to manage expenses across all of our suppliers

Cons

Sometimes the app doesn’t work just right but I just transfer to the online page and works just fine

Review Source

DB

Dan B.  
Financial Controller  
Consumer Goods  
Used the software for: 2+ years

### "Helpful products. Gets the job of POs done."

May 11, 2020

4.0

Positive. Helpful when there is issues. Setup takes some effort but once it's set it's pretty maintenance free.

Pros

Electronic approval process. Simple for end users.

Cons

Budget process is pretty useless for accounting. Budget doesn't have a date range so could be $ per week, month, year.... Employee access is determined by department but approval is by GL account. Employee has to choose a budget from ALL budgets in the ALL accessible departments, not just those they have approval rights to. Too much to look at. For example, IT only has approval on Computer Supplies in every department but has to see every budget in every department to choose a budget for a PO.

Reason for choosing ProcurementExpress.com

Was not aware of alternative products.

Review Source

VR

Verified Reviewer  
IT Project Manager  
Financial Services  
Used the software for: 2+ years

### "Excellent & User-Friendly "

September 5, 2019

5.0

It has helped me and my team track all our IT spendings against our approved budget.

Pros

It is easy to use and user-friendly from a user or an admin perspective.

Cons

The solution works well with our IT team, no cons found.

Review Source

Response from ProcurementExpress.com

September 6, 2019

Thank you!!

MP

Marlena P.  
Finance Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Excellent system"

October 25, 2019

5.0

It has evolved from when I started first and it's getting better and better.

Pros

It's user friendly and has all the necessary features for supporting finance department in a medium size organisation. Very transparent and effective. Great reporting features.

Cons

I can't think of anything that bothers me much.

Reason for choosing ProcurementExpress.com

The initial chat with rep from Procurement Express made me believe that they understand what my requirements are.

Review Source

Response from ProcurementExpress.com

December 20, 2019

Thank you for the 5 stars, Marlena. We're very happy to read that you're still so happy with the app after 2 years. Great having you on board.

AB

Adrian B.  
Infrastructure Team Lead  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Great product"

December 8, 2016

4.0

Wonderful piece of software does just what we need - tracking expenditure - without being overly complex, or requiring any accounts system integration. Would be nice to have some extra features (e.g. charts, graphs) and some more ways to customize views of data, but overall we are very pleased. Support is amazing - practically instant, 24 hours a day. They also don't insist on up-front sales calls before allowing a trial, which is a bonus.

Pros

Simple, not overly complex/bloated. Enables efficient tracking of expenditure and helps finance reconcile accounts.

Cons

Lack of charts/graphs Lack of customization of views (e.g. viewing custom fields when viewing lists of POs) Inability to re-allocate items to different budgets after approval/payment without unmarking the invoice as paid, canceling and revising It would also be nice to have budget groups - which would allow budget categories to be grouped together under an overarching 'master' budget. Per-line item allocations would also be good - we had to create custom fields for this. There are other small annoyances - e.g. files needing to be re-attached if an error is found when submitting a PO, but the above are the most prominent.

Review Source

Response from ProcurementExpress.com

June 6, 2017

Thank you Adrian for your insightful review. We value our clients opinion and help us build on a better product. Although there is a few hiccups, we are glad to hear you are satisfied with our software. We will speak with development and see what we can do about adding charts and graphs, I believe it is on the roadmap for future developments.

mM

mark M.  
Production Manager  
Consumer Goods  
Used the software for: 2+ years

### "Easy of Use"

May 16, 2020

4.0

The product is simple, efficient and user friendly even for those not computer proficient. Minimal training required which shows how user friendly the product is.

Pros

Product is easy to use and follow. Purchases are easy to track & follow allowing summarizing of spends and expenditure in minutes.

Cons

Reports could be improved to make more user friendly, i.e. input budget for period and be able to automatically generate report on spends for that category.

Review Source

GP

Gaurav P.  
Purchasing Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Really Useful Software- Best One"

August 14, 2019

5.0

I can save all my Vendor's Information, Easy to find Vendors and their Past POs as well. I can see how much Buying budget I have and how much I have already spent on daily reports. Thank You to the Maker of this Software...

Pros

This Software really helps in so many ways, You can send PO direct to Supplier's email, with Good notation (default or manual). Also It saves the Items code and Description for future orders, We can copy PO and repeat for Contract Orders which saves a lot of time. Online Chat Support- It is great that Support team is always Active and replies instantly. They are expert and solves problems very quickly, Especially "our rep" - He is very helpful all the time and provides detailed information regarding any issue and resolves faster. Thanks .....

Cons

Well, It sends out PO Copy to each approvers; My Suggestion is that if Purchasing Manager is approving then PO Copy should not go to other people who are related to those Department or Budget.

Review Source

Response from ProcurementExpress.com

September 6, 2019

Thank you for the thoughtful review, Gaurav. Reading reviews like this is what really rewards us. Your rep is happy to help anytime :)

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