# Grow Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Grow the right Data Visualization solution for you? Explore 400 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136247/Grow/reviews

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Grow

4.4 (400)

[View alternatives](https://www.capterra.com/p/136247/Grow/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Grow

Ease of use

4.2

Customer Service

4.4

## Pros and Cons in Reviews

CN

Cody N

Director of MarketingTelecommunications, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“The ability to integrate custom spreadsheets with real time data certainly make it a product to drive insights for marketing teams.“

December 22, 2025

SG

Scott G

Director of OperationsReal Estate, 51 - 200 employeesUsed the software for: 1-2 years.

“The product delivers, the sales & accounting company behind it does not. When I brought the mistake in their billing to their attention, there was no attempt to accept responsibility.“

December 22, 2025

CT

Clara T

Director of DevelopmentMedical Practice, 51 - 200 employeesUsed the software for: 6-12 months.

“The real-time reporting feature is especially valuable because it allows users to make informed decisions based on up-to-date data.“

December 18, 2025

BR

Brett R

Mentor TeacherE-Learning, 51 - 200 employeesUsed the software for: More than 2 years.

“It requires you to enter and email address just to take you to a login page where the Google client can be accessed. Why can't the various log-in client options be displayed on the first page?“

February 25, 2025

CT

Clara T

Director of DevelopmentMedical Practice, 51 - 200 employeesUsed the software for: 6-12 months.

“I also appreciated how the system presents data visually through charts and graphs, helping complex information become easier to understand and analyze.“

December 18, 2025

JR

Jaden R

Physical assistantHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“I noticed that the customization options for dashboards and reports can be somewhat restrictive compared to other advanced BI tools.“

March 14, 2025

RA

Riya A

Reporting AnalystInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years.

“It supports day-to-day reporting well and helps turn data into useful insights without overcomplicating the process.“

December 16, 2025

LD

Laura D

Client Success SpecialistFund-Raising, 11 - 50 employeesUsed the software for: More than 2 years.

“Currently, there is not a viable way to "hide" or archive old metrics or dashboards without deleting them.“

February 13, 2025

## Showing most helpful reviews

Showing 1-25 of 400 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jeff P.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Great, easy-to-use non-technical tool for business insights"

July 18, 2019

4.0

Overall, this has given us the metrics platform we needed to be able to build and maintain the reports we require to monitor and gain key insights to our business. The team at Grow have always been outstanding to help us solve everything from simple to very complex problems in our to achieve our reporting goals.

Pros

Can do almost anything with patience and logic, no need to distract developers to assist with complicated data queries. Customer support is outstanding, always taking the time to properly understand and help address anything you throw at them - very solution-focused.

Cons

Can be a bit buggy at times, especially after big releases, requiring more attention than I would like towards "fixing" metrics that were previously working fine. Can also be very slow with large data sets, some of which are just too big for it to handle.

Switched from

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

PowerBI was way too powerful and developer dependent. Virtually impossible to build and maintain anything without heavy dependence on technical resources. We needed something simpler to maintain without technical dependencies.

Review Source

TR

Thomas R.  
Sr Director, Information Services  
Media Production  
Used the software for: 2+ years

### "Lowering the barrier to entry on data visualization at scale"

December 19, 2020

4.0

Overall we are incredibly satisfied with Grow as our visualization tool of choice. Though there are minor limitations on performance and BI capabilities, it still provides an incredible solution at a very reasonable price with a low barrier to entry. If you’re going for a platform that can be easily scaled at a palatable price and don’t have substantial teams of coding experts, Grow is the perfect sweet spot for your organization.

Pros

The two biggest pros for utilizing Grow for our data visualization/dashboard needs is the ability to operate at scale and the accessibility and usability to employees with various technical abilities. The general requirements of our firm included 200+ dashboards for both clients and internal use that provided extensive user permission options, did not require all users/architects to be extensively skilled at coding languages, and still provided the customization capabilities of higher dollar platforms. Grow was a perfect solution to all of these challenges. Their transformation “apps” within their builder allow users with limited SQL knowledge to apply all manipulations needed to datasets. Their user permissions, with unlimited users model, allows for a scalable system that handles all internal and external requirements. Their new data explorer functionality empowers end users to further manipulate and analyze data. All this at a competitive price point made Grow a perfect solution for our business.

Cons

The two biggest one to utilizing Grow as our data visualization tool are its lack of true BI capabilities and some of the technical challenges we’ve faced. Though neither is enough to sway us from a “definitely recommend” stance, both are worth noting. When compared to more expensive solutions built around BI (think Tableau or Looker), Grow lacks BI capabilities. The new data explorer functionality helps significantly close this gap, but it still is up to the architect and end-user to provide the “analysis” component. If your team lacks the ability to translate data into action, Grow doesn’t have BI/AI/etc capabilities like other platforms to bridge that gap. Additionally, while Grow performs reasonably well, it’s not without its technical challenges. Being a smaller company than the titans of the visualization space, technical challenges stretch out longer than they seemingly should. Additionally, though their business model/pricing makes it incredibly scalable, large volumes of data sources (not necessarily a large data source; simply having many different sources connected at once) can lead to slower loading/building that can hamper my team’s efficiency. Again, neither of these are deal breakers by any means, but are worth noting.

Switched from

[Tableau](https://www.capterra.com/p/208764/Tableau/)

The pricing structure and technical hurdles of deploying Tableau to thousands of users across hundreds of clients, made it an unrealistic option for our business.

Review Source

Response from Epicor Software

December 28, 2020

Thank you so much for being such a great customer and taking the time to leave a review. Also thank you for the product feedback! We've sent that on to our product team.

JR

Jaden R.  
Physical assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "My experience on Grow tool"

March 14, 2025

3.0

Pros

The Collaborative Insights: Sharing dashboards and insights with my team has improved our collaborative efforts and decision-making processes

Cons

I noticed that the customization options for dashboards and reports can be somewhat restrictive compared to other advanced BI tools.

Switched from

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Microsoft power bi is a time wasting tool

Review Source

RA

Riya A.  
Reporting Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "An Intuitive Tool for Marketing Insights"

December 16, 2025

4.0

Overall, my experience with Grow has been positive. It’s a user-friendly platform with clean, visually appealing dashboards that make it easy to understand and work with data. It supports day-to-day reporting well and helps turn data into useful insights without overcomplicating the process.

Pros

What I liked most about Grow is how clean and easy the dashboards are to work with. Everything is visually clear, so it doesn’t take much effort to understand what’s going on. It’s simple to navigate, and the way the data is laid out makes reporting and tracking performance feel straightforward instead of complicated.

Cons

I feel that some dashboards can feel a bit limited when you want deeper customisation or more flexibility. At times, it feels like you need to work within certain constraints rather than fully tailoring views exactly how you want them, especially for more detailed reporting needs.

Review Source

Response from Epicor Software

December 17, 2025

Hi there — thank you for sharing your experience with Grow! We’re glad to hear you find the dashboards clean, intuitive, and easy to navigate, and that Grow helps make reporting and performance tracking more straightforward. We also appreciate your feedback around customization and flexibility. We’ve shared this input with the appropriate team, as insights like this help guide how we continue to evolve the platform to support deeper reporting needs. Thanks again for taking the time to leave such a thoughtful review — we appreciate it. — The Grow Team

Doug N.  
Lead Developer  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Amazing value and support for the money"

March 26, 2021

5.0

Overall the experience has been great. Our sales rep at Grow has been awesome to work with. We have enjoyed some time with Grow's technical team to answer some questions we had on implementing some widgets. All of these things has made us confident in the product that we have chosen to use.

Pros

What made Grow ideal for a small(er) business like ours is the fact they provide all three components of a traditional data warehouse solution under one roof: warehouse, ETL, and BI. We were able to engage a single company to handle all of these services without any prior knowledge of cloud computing, business intelligence, etc. The BI interface is much cleaner and easier to work with than another service that we have worked with. We have used Amazon Quicksight in the past and it always left me wanting more. I have not gotten that with Grow.

Cons

I will occasionally encounter some user experience or user interface issues. For example, some of the SQL syntax highlighting/auto-completion will not work. Sometimes text widgets will just "disappear" after I have dragged them onto the canvas. I haven't been able to establish a pattern, but it's kind of inconvenient when it happens.

Alternatives considered

[Panoply](https://www.capterra.com/p/168034/Panoply/)[Snowflake](https://www.capterra.com/p/148267/Snowflake/)

Switched from

[Amazon QuickSight](https://www.capterra.com/p/169810/Quicksight/)

We needed a service that provided data warehousing, ETL, and business intelligence all in one service. It prevented us from having to build out all of these service individually.

Review Source

Response from Epicor Software

April 15, 2021

Thanks for the feedback, Doug! We sent the UI feedback to our product team to look into. Thanks for letting us know.

CB

Constance B.  
CEO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Worst Business Decision I Have Ever Made"

February 13, 2025

1.0

Terrible. The product is a terrible fit for our company but we didn’t realize it until halfway through onboarding. Now we have a product we can’t use and have been forced to pay for… worst business decision I have ever made.

Pros

Nothing. Wish I never purchased. Forced to pay for something I don’t use until the contract expires.

Cons

Difficulty of use. Price. Customer service. Aggressive upselling. Dishonesty.

Alternatives considered

[Zoho Analytics](https://www.capterra.com/p/129749/Zoho-Analytics/)

Reason for choosing Grow

Seemed easier to use. It was not. The demo made it look like it could meet our needs. Sadly it’s woefully unable to do so.

Review Source

DV

Derick V.  
VP of Finance  
Hospitality  
Used the software for: 1-2 years

### "Low code BI tool to start using Dashboards "

December 15, 2025

5.0

Great tool to start using dashboarding and improve awareness of key metrics. This solution helped us drive margin improvements.

Pros

Easy to learn and deploy. the implementation did not take long and was inexpensive. it was easy to customize for our needs.

Cons

The billing process is confusing and hard to resolve even though we contacted Accounts Payable and our customer rep.

Review Source

Response from Epicor Software

December 16, 2025

Hi there — thank you for taking the time to share your experience with Grow! We’re glad to hear Grow was easy to learn, quick to deploy, and flexible enough to meet your needs—and that it helped improve visibility into key metrics and drive margin improvements. We also appreciate you sharing your feedback on the billing experience. We’ve passed this along to the appropriate team, as we’re always looking for ways to improve clarity and resolution across all parts of the customer experience. Thanks again for being a Grow customer — we appreciate your feedback. — The Grow Team

SG

Scott G.  
Director of Operations  
Real Estate  
Used the software for: 1-2 years

### "Be careful what you sign for"

December 22, 2025

5.0

The product delivers, the sales & accounting company behind it does not. When I brought the mistake in their billing to their attention, there was no attempt to accept responsibility.

Pros

It is vital to my every day, I used every day for 6yrs with my former company and when I accepted a position with a new firm I requested the new firm engage the platform ASAP.

Cons

The company was very " clever " on how it bills. They line item services and then list an incorrect total and then press for the difference. This caused us to have an additional $2500 expense, it was an embarrassment to me as well as a financial concern.

Review Source

LD

Laura D.  
Client Success Specialist  
Fund-Raising  
Used the software for: 2+ years

### "GROW Your Data Reporting Process!"

February 13, 2025

4.0

Overall experience has been really good. Would highly recommend GROW to organizations and agencies all around for the data reporting and visualization needs!

Pros

Our agency was looking for a platform to generate data visualization for our clients' marketing and fundraising campaigns. We opted for GROW and it has not disappointed. Constructing and building dashboards with metrics becomes more intuitive once you go through onboarding and one-on-one training. The integrations with third-party platforms are seamless, and GROW allows you to transform and filter the data you want to see, including data trends that are important to client growth and satisfaction. Customer support is top-notch. Their team of support representatives and analysts are quick to respond and diagnose, address, and resolve any issues or questions that arise.

Cons

Currently, there is not a viable way to "hide" or archive old metrics or dashboards without deleting them. Certain SQL coding has to be applied for certain ways for data to be manipulated (i.e. certain pieces of data to be affected but not others).

Review Source

TG

Tyler G.  
Analyst  
Marketing and Advertising  
Used the software for: 6-12 months

### "Grow Usage"

February 18, 2025

3.0

Its good. Im pleased with it so far. I inherited this at my new job and I do enjoy using it. I wish there was more content on creating dashboards more effectively like a tips and tricks or class you can take.

Pros

API tools are good for data, connections are good, its cut and dry solid

Cons

Everything seems like a sales pitch, wish there was more support, more graph options and time framed pdf reporting meaning I have a dashboard. I want to schedule it show me the metrics for last month, last year and last week all in automictically.

Review Source

BP

Becca P.  
Administrative Assistant  
Accounting  
Used the software for: 1-2 years

### "User friendly and easily accessible"

February 13, 2025

5.0

My teammates love to use Grow because it houses our clients and all of the information in one spot.

Pros

It has everything you need all in one place.

Cons

No complaints so far. They have always helped us whenever we have questions.

Review Source

TJ

Todd J.  
Ecommerce Director  
Food & Beverages  
Used the software for: 6-12 months

### "Simple BI tool that works"

April 9, 2024

5.0

Grow has been a user-friendly and powerful business intelligence (BI) platform, particularly for those seeking a user-friendly introduction to data analysis.

Pros

Grow shines in its user-friendliness. I like its intuitive interface and easy-to-use features, which make it a breeze to connect to data sources, create insightful dashboards, and gain valuable insights, even for those without a strong technical background. Customer support has been responsive and they offer helpful consulting services to help add connections and build new dashboards.

Cons

We have experienced some difficulties adding some data sources (particularly with spreadsheet functionalities). The onboarding process made us feel like we were on the clock, which is understandable but not ideal for the level of depth required to learn a new platform.

Review Source

CM

Chrisarn M.  
Marketing Officer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Grow: A Super Reliable Tool for Data Visualization"

April 30, 2024

5.0

Pros

For efficient data visualization, we always rely on Grow due to its effectiveness. Grow makes work simple for us.

Cons

Grow works impressively well. I do not dislike Grow at all.

Review Source

VR

Verified Reviewer  
Probationary Officer  
Banking  
Used the software for: 2+ years

### "Time Savvy Data analysis Tool"

May 24, 2023

5.0

My overall experience with grow was awesome. I used it to make lively dashboards and decks be it on zonal front or asm level, or store level, or product level.It helped me to save my time and enhance data analysis which resulted in drawing better insights.

Pros

The user interface is so convinient.One can easily make dashboard and draw insights of large data.Connectors can be used to connect data and make your dashboard lively.

Cons

The free version doesn't provided much services to users, also the forcasting can also be enhanced.Once forcasting and free trial services are improves it is really good alternative for any dashboard tool.

Review Source

HD

Haleigh D.  
Demand Generation Ops Manager  
Higher Education  
Used the software for: Less than 6 months

### "Perfect fit for what we need"

July 28, 2023

5.0

Overall it has been great and I would highly recommend it. It is easy to implement and use, I am so glad e have it.

Pros

The reporting functions in Grow are great, they make it easy to pull in data from different systems and combine data to analyze everything in one space. The data visualization is also great in making the data easily understandable to others in the company. Perfect for showing KPI performance.

Cons

Figuring out how to create data sets takes some time, some of the functions can be clunky. The main thing I don't like is that once you combine reports you can't go back and add another before you have to either start over or create another combination.

Review Source

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Get ready for a significant - more than 100% - price increase."

March 9, 2021

1.0

After paying Grow for professional services to help us migrate to a less buggy version of their system, I received an email from an account manager whom I had never met asking for a “check in” call. The call wasn’t a check-in. It was notification that Grow was raising our price more than 100%. I was told that Grow’s prices were actually going up more than 3x but that they would be doing us a favor by only doubling them. My initial salesperson connected me with with Grow’s VP of Revenue. Identified in his professional email as “Mr. Revenue,” their VP spent the first 10 minutes asking me about my kids and family. He then offered me an 85% increase in price and a two-year contract term to “lock it in.” The reason for the price increase? To satisfy their investors. Needless to say, we’re no longer working with Grow. We found a more robust platform at a lower price.

Pros

Easy to connect to various data sources.

Cons

The platform has been very buggy, especially their spreadsheet functions. Moreover, they recently raised our price more than 100%. They know that the switching costs are high, particularly once you have invested the time to setup your metrics.

Review Source

Response from Epicor Software

April 15, 2021

Thank you for your review. Since starting Grow we have expanded the product greatly as well as our feature set and data capacity. Because of that, for the first time ever, we had to increase our rates. This won't be something we continue doing every year.

Troy O.  
COO  
Computer Software  
Used the software for: 6-12 months

### "Great solution for SaaS oriented - BI, exploration enabled in days across 100's of sources"

October 29, 2018

4.0

We have 30+ SaaS systems and were using SQL/GSheets to analyze data. Within 15 days of implementing we had over 100 metrics and 10's of dashboards - six months later the Grow and the discussion of metrics is everywhere - slack, email, online, on company dashboards, in the hands of our investors. This all with one dedicated analytics resource.

Pros

Ease: because 100's of the most common data sources are pre-integrated you can quickly get past the headache of secure access and onto the business of working with data. Because you can do most analytics without deep sql knowledge more of the business staff can participate in developing the graphs and knowledge. Pace of Innovation: Grow is launching new features every month making it increasingly easy to develop the metrics you need. Pricing Model: Because this isn't a "pay per seat" model and instead a per metric model the value delivered is aligned with cost - occasional users, heavy users all can leverage the full power of the platform without breaking the bank.

Cons

If you want super advanced visualizations on par with the highest priced BI tools this isn't for you - this tool is rich but has made appropriate tradeoffs for the purpose of simplicity. For example, you can't have multiple series on the second axis of a 2-axis graph.

Review Source

PS

Pia S.  
Human Resources Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Data Solution To Track Performance"

February 21, 2023

5.0

It has changed my life to analyze our marketing campaigns across all of our major channels. It aids in the data's visual analysis for us. reporting that is easily shareable and editable across multiple platforms in one location.

Pros

The majority of the integrations that most users require are present. Reporting that is simple to prepare and has all the data you need to see metrics and figures. It enables everyone on the team to create goals and is highly configurable.

Cons

It occasionally seems a little odd. Learning how to create metrics required a lot of time. I really wish there was a tool that kept a live, dynamic list of corporate benchmarks.

Review Source

JC

Joshua C.  
District Manager  
Automotive  
Used the software for: 1-2 years

### "Xcite Loves Grow"

July 27, 2023

4.0

daily reporting, analytics, employee performance aggregations

Pros

This platform is easy to use for all our users in line, and provides that daily direction needed.

Cons

It is not mobile friendly in my opinion for my use.

Review Source

KC

Kate C.  
Counselor  
Education Management  
Used the software for: 2+ years

### "Happy user"

July 27, 2023

5.0

Greya

Pros

Easy of learning and the beginning stages of adaption

Cons

Nothing it’s been a great tool in my office

Review Source

TS

Tyler S.  
Data Analyst  
Financial Services  
Used the software for: 6-12 months

### "Grow- Great for 'Grow'ing your business, Bad for 'Grow'ing pains"

March 9, 2023

3.0

Grow has allowed me to make our team more data driven and has literally put data in everyones hands.

Pros

Grow being a no-code BI tool makes it easy for almost all of our use cases. All of our stakeholders can track KPIs with relative ease even though they don't have technical backgrounds.

Cons

Grow is lacking in technical capabilities that most other BI tools are offering like Python capabilities, machine learning inputs, pre-built predictive analysis graphs, customizable roles and permissions for roles, and more.

Review Source

TW

Tripp W.  
CEO  
Consumer Goods  
Used the software for: 2+ years

### "It works but I would love to find something better"

March 6, 2023

3.0

Pros

I like having multiple dashboards for key areas

Cons

Visualizations can be challenging to understand. The presentation is not consistent. Password trouble plagues me every once in a while. Doesnt always load correctly.

Review Source

Elliot J.  
Head of Digital  
Real Estate  
Used the software for: 1-2 years

### "Overall, An Excellent Dashboarding Platform"

February 28, 2023

4.0

Pros

The process from data interation, to visualisation is super intuitive.

Cons

The platform still feels buggy. I regularly see errors reported in my admin console, which when i go to check, just dissapear.The visualisation options are limited too.

Review Source

RA

Ryan A.  
COS  
Logistics and Supply Chain  
Used the software for: 2+ years

### "On Your Own"

March 13, 2023

2.0

Terrible

Pros

Ease of use. Good selection of visualization.

Cons

Can't handle the amount of data we have. Support from AM hardly exists.

Review Source

KT

Kyle T.  
Strategist  
Marketing and Advertising  
Used the software for: 2+ years

### "Great! But no Klaviyo Integration"

August 10, 2023

4.0

Pros

Grow was easy to build charts and visualize data into a dashboard.

Cons

Lack of connectors for several platforms. Needed something for Klaviyo which didn't exist.

Review Source

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