# Page 2 | ComplianceQuest Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ComplianceQuest the right Document Control solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/136111/ComplianceQuest/reviews --- ComplianceQuest 4.6 (112) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ComplianceQuest ## Showing most helpful reviews Showing 26-50 of 112 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BL Blythe L. System Administrator and Quality Document Manager Pharmaceuticals Used the software for: 6-12 months ### "Customer Service is Severely Lacking (even with Premium Package)" April 23, 2026 2.0 I think it says it all, that after a year of dealing with this, we are already looking to switch to a different system. We are willing to go through the expense and arduous process of revalidating and migrating our documents and training so we do not have to use this system and rely on this customer support team. We used this site and others to help with our decision to purchase this system and there were no negative reviews at that time. I find it hard to believe that there are so few negative reviews, so I wanted to make sure that an honest review was out there. Pros The basic program for document management is good. The look and feel is nice. The guide (A.I) informing you what to do next is very nice for new users. This could be a very nice program, but it is just not there yet. Cons There are too many steps in most processes, making it difficult. In document management, review process is cumbersome and is not tracked by individual contributors until you push a document to approval. Obsolete documents are viewable by everyone. We do not use some of the modules we purchased because they are just too cumbersome (CAPA, Noncompliance). The Admin side is very complicated as well. I have a lot of issues with the system but, the system is not the biggest problem. It could be a great program with some work. The biggest problem is Customer Support. It is the worst experience I have ever had in this industry. It is a ticket system through email. They almost never answer your question or correct the problem without a lot of back and forth emails. They do not give you a time frame for tickets in the contract and there is a reason for that. They are almost never done in a timely manner. Our average resolution time is 10 days, which is appalling and that is an average. I just had a ticket that they added a permission set but did not inform us of the change. I requested the audit trail and did not ever get it. They accused us of signing in as CQ Support and performing this action. After a lot of back and forth and requests for the audit trail, they finally pulled the audit report that showed that they in fact performed this action themselves. There were no apologies. We bought the premium support but, we are not getting premium customer support by any stretch of the imagination. The whole support experience has been disappointing. Customer service is almost never stellar but this standard of customer support is a new low in my experience. New licenses are also not cheap. So the initial low cost does not carry over to getting the system up and running. It has not been well tested and there are compliance issues. Getting even compliance issues corrected have been difficult to put in motion and very time consuming. Alternatives considered [ZenQMS](https://www.capterra.com/p/138691/ZenQMS/)[QT9 QMS](https://www.capterra.com/p/97557/QT9-Quality-Management/)[Qualio](https://www.capterra.com/p/134050/Quality-Management-Software/) Reason for choosing ComplianceQuest I really liked the A.I. aspect of guidance they have. The system looks from demos to be easy to use. It is not. Review Source Revanth T. Sr.Software Engineer Hospital & Health Care Used the software for: 2+ years ### "Perfect for Compliance management" April 6, 2026 5.0 We offer chronic condition management programs to our clients and we provide devices to the members when they are enrolled. All device related issues are being handled in CQ. We are using only complaints module, but there are more capabilities to it. This has really helped us in streamlining our complaints management process. One of the key benefits has been ability to integrate the complaints workflow into our salesforce eco system especially into our case management. This allows our service and operations teams to access complaint data alongside member and case information, which eliminated the need for external tracking system and improved our efficiency. From the technical perspective, I really like how all different objects they provide and everything has a record tracking, saving the deleted records data. A well structured data model helps us for our troubleshooting scripts etc. In summary, the CQ package has been a very useful tool for managing device complaints. It has enabled better visibility, structured complaint handling and improved operational tracking within Salesforce. Pros What I like most about CQ is how seamlessly it integrates with Salesforce and leverages the native platform capabilities. Since it is built directly on Salesforce, it allows us to use existing features such as Flows, reports and role-based security without needing a separate system. Cons One of the challenges is that, since it is a managed package, certain components and underlying logic are locked. While this helps maintain the system stability and ensures consistent upgrades from the vendor, it can limit the level of customization that can be done directly within the package.In Some cases, we needed to build additional configurations or automations outside the package to align the functionality with our internal workflows. Review Source Response from ComplianceQuest April 27, 2026 Thank you for your detailed feedback. We’re glad ComplianceQuest is helping streamline your complaints processes and works well within your Salesforce ecosystem. We appreciate your input on customization and will continue improving the experience. Thanks for being a valued customer. JT Joshua T. Co-Founder and Chief Operating Officer Computer Software Used the software for: 6-12 months ### "ComplianceQuest at least keeps all of our paperwork in order so that’s something" December 29, 2025 5.0 I am glad that we are no longer drowning in paper folders at my desk. The dashboard does show me what needs to be done immediately upon login and it’s mostly decent. It keeps all of our CAPA’s and audit materials in one location so we received zero non compliance issues during our most recent inspection. Honestly, it simply functions as needed for us and the validation process was not a complete disaster to implement. Pros The flickering fluorescent light overhead is driving me nuts but at least ComplianceQuest keeps everything organized for ISO 13485 compliance and therefore is one less thing to worry about. To be honest I thought I was going to be in for a world of trouble with the risk management portion because I had heard nightmare stories about how difficult the system could be to use. However, ComplianceQuest has the IMDRF codes built into the risk management module and it worked flawlessly (no issues). At least this design matrix was better than the ones we used to keep in Excel that would always be broken. Cons Having to type my password every time I perform an action within ComplianceQuest is a huge headache and I will never store it in my browser. Additionally, I think the search function is awful unless you specifically know what you're searching for, there doesn’t appear to be a way to mass upload our previous documentation as well, which prolonged the transition from paper and required me to work late. Review Source Response from ComplianceQuest April 27, 2026 Thank you for your honest and detailed feedback. We’re glad to hear ComplianceQuest is helping you stay organized, support ISO 13485 compliance, and simplify your audit and CAPA processes. We appreciate your inputs on usability areas like login experience, search, and document migration. Your feedback is valuable and will help us continue to improve. BE Basel E. IT Ops Specialist Package/Freight Delivery Used the software for: 2+ years ### "Reliable system for training management and change control" April 22, 2026 5.0 Overall, my experience with ComplianceQuest has been positive. We mainly use it for training management and change control, and it has worked well for us. The platform runs smoothly, is easy enough to use, and helps us stay organized with documents and training. Their support team has also been very helpful and responsive whenever questions come up. Pros What I liked most about ComplianceQuest was how well it supported our training management and change control processes. The system is easy to navigate, and managing documents and training records is fairly straightforward. It has been reliable overall and works smoothly for our day-to-day needs. Cons At times, some parts of the system can feel a little less intuitive when handling more detailed tasks, but overall it has still been manageable. Most issues or questions we have had were addressed quickly by support. Review Source Response from ComplianceQuest April 27, 2026 Thank you for taking the time to share your feedback. We’re glad to hear that ComplianceQuest is supporting your training and change control processes effectively and helping keep your operations organized. We appreciate your note on usability for more detailed tasks and will continue to focus on improving the overall experience. It’s also great to know our support team has been responsive and helpful. We value your input and look forward to continuing to support your team. BS Brion S. Lead Product and Design Manager Computer Software Used the software for: 6-12 months ### "Keeps my quality processes well organized and my audit ready" October 23, 2025 5.0 With ComplianceQuest I can keep track of all our compliance activities training, audits and document reviews in one place where it is well organized and traceable. It saves a lot of time versus manually tracking it down especially during audits. It gives me the peace of mind that every version of a document, approval and training record is documented and easily produced when regulators ask for it. Pros I am daily consumer of ComplianceQuest for document control, training assignments and capa workflow across quality team and regulatory. My favorite thing is everything, from training records to change requests and audit reports, it’s all in one place and I’m not running five different spreadsheets or systems anymore. The dashboards allow me to easily see what’s pending, what’s approved and anything that needs my attention which makes staying legal much less stressful. Cons Though it’s power packed you might feel that it is a little cumbersome when creating new workflows or templates such as there are many levels of configuration before things get going smoothly. Automated notifications are also sometimes unreliable, so I occasionally have to reach out to reviewers myself and I wish the reporting side was a bit more forgiving pulling in custom metrics takes a bit more effort than I would prefer. Review Source Response from ComplianceQuest April 27, 2026 Thank you for your detailed feedback. We’re glad to hear ComplianceQuest is helping centralize your quality and compliance processes and making it easier to stay on top of tasks and audit readiness. We appreciate your input on workflow setup, notifications, and reporting, and understand how these areas impact your experience. Your feedback is valuable as we continue to improve. Thanks again for sharing your experience. DM Donnie M. Chief Revenue Officer Staffing and Recruiting Used the software for: 1-2 years ### "Maintains Our Standard and quality" November 12, 2025 5.0 ComplianceQuest brings everything for example files, audits, paper documents etc in one place. It has saved me a lot of time and keeps is stress free as I know that our records are always audit ready. Pros For working with our document control, change requests and CAPA process I use ComplianceQuest. What I like is how fast everything works here, for example when I update a procedure, the has change instantly. Also the time for an audit is in approval process which I think is great. Cons The reporting end feels a bit time consuming because custom reports is sometimes slower and filtering options don’t always make sense. Also when I try to customize certain workflows, it needs admin level implementation, so it takes time and I think the interface can be more modern. Review Source Response from ComplianceQuest April 27, 2026 Thank you for your feedback. We’re glad to hear ComplianceQuest is helping streamline your document control, change management, and CAPA processes, while keeping everything audit-ready in one place. We appreciate your input on reporting performance, workflow customization, and interface experience. Your feedback is valuable as we continue to enhance the platform. Thanks again for sharing your experience. IB Ismail B. Application Support Specialist Information Technology and Services Used the software for: 1-2 years ### "Excellent tool simplifyng system validation and maintenance" November 11, 2025 4.0 It has been an ideal tool for our database, which operates in a highly regulated environment, and as a support specialist, it has brought enormous efficiency to management and maintenance. Pros I really liked it because it offers excellent features with great customization and module configuration, such as workflows and audit templates. Furthermore, I love that it inherently meets high traceability standards, which is vital in our industry. Cons I dont like the license dependency because the cost and performance are tied to the license and Salesforces limitations. In other words, were dependent on that tool. Review Source Response from ComplianceQuest April 27, 2026 Thank you for your feedback. We’re glad to hear the platform’s flexibility, traceability, and configuration capabilities are supporting your needs in a regulated environment. We appreciate your perspective on licensing and platform dependency, and understand how that can impact overall experience. It’s great to know ComplianceQuest is helping improve efficiency in your day-to-day operations. Thank you for sharing your experience. DV David V. Director of Operations Building Materials Used the software for: 1-2 years ### "Highly customizable software that could meet everybody's needs" July 23, 2025 5.0 Really good experience, journey customizing was a bit long but the team met all my needs and were highly experience in operations. Pros Software that you can customize to your needs, they have a solution for almost any Quality process. It can connect to multiple softwares, databases and ERPs. Cons Coming out of the box it is a bit complex, for a company that is starting its journey in a eQMS there is a lot of configuration to do. Alternatives considered [QT9 QMS](https://www.capterra.com/p/97557/QT9-Quality-Management/)[Octave Reliance](https://www.capterra.com/p/172042/Quality-Management-Software/) Reason for choosing ComplianceQuest The fact that it runs in salesforce platform and met all our needs. Review Source SG Saouma G. Internal Auditor Information Technology and Services Used the software for: 6-12 months ### "ComplianceQuest analysis for quality management" December 3, 2025 4.0 My experience is excellent because ComplianceQuest simplifies the compilation process, reduce file search time, and everything works very well. Pros I love the integrated audit management system because it allows me to run and manage everything directly on the platform, and I can also access files directly with a single click. I really appreciate that. Finally I like the user-friendly documentation and intuitive interface. Cons I had problems recording incorrect data and the quality of the audit was compromised. Thats the only thing I didnt like about it happening. Review Source Response from ComplianceQuest April 27, 2026 Thank you for your feedback. We’re glad to hear the audit management capabilities and ease of access are adding value to your workflows. We appreciate you highlighting the issue with data accuracy and will take that into consideration as we continue to improve. It’s great to know the platform is helping simplify your processes and save time. Thank you again for sharing your experience. LA Leandro A. Quality Specialist Construction Used the software for: 6-12 months ### "Save time thanks to ComplianceQuest" November 17, 2025 4.0 My overall experience has been excellent thanks to the significant time savings achieved through standardization and the acceleration of quality workflows. ComplianceQuest is a worthwhile investment. Pros I like that everything is within the same system because, for example, its functions for document management, access control and Salesforce-based reporting, the ease of generating reports and the simplicity of audits all in one place is excellent. Cons The downside would be the dependence on the Salesforce environment. Each update requires validation testing in CQ, which is cumbersome. Review Source Response from ComplianceQuest April 27, 2026 Thank you for your feedback. We’re glad to hear the unified platform and reporting capabilities are helping streamline your audits and quality processes. We appreciate your note on validation efforts with updates and understand the impact it can have. Thank you for sharing your experience. MG Mayaniranjan G. Business system analyst Information Technology and Services Used the software for: 2+ years ### "Good tool with loaded features" May 21, 2025 4.0 Over , we have a good impression over this app, easy to manage and maintain. Lots of features to explore ,adopting to new changes . Pros I like the way the app is build using the objects which makes it so flexible to adopt to our requirements and its table management which is easy to access and manage. Cons I would say , if we could leverage the use of some managed packages or features , it would be great. We would like to have some extra privileges when it comes to customization. Review Source BC Brittany C. Operations Administrator Logistics and Supply Chain Used the software for: 1-2 years ### "Great Product!" December 16, 2024 5.0 I love Compliance Quest. It has made my life easier! Pros It has helped us streamline our training. Cons The training is not always the most informative Review Source Response from ComplianceQuest December 31, 2024 We are thrilled to hear that ComplianceQuest has made a positive impact on your workflow. Thank you for sharing your experience! BQ BROOK-LAND Q. Safety Coordinator Construction Used the software for: Less than 6 months ### "CQ Review: Safety Management" December 16, 2024 5.0 Very pleasant, the support/training team are very knowledgeable and help with any issues. Pros Easy to use and train other employees on, very simple. CQ ties everything together better than we had before. Cons Navigation at first can be a little confusing. Review Source Response from ComplianceQuest December 31, 2024 We are glad to know ComplianceQuest is tying your safety management processes together seamlessly. Thank you for highlighting the efforts of our support team! LAS Lee Ann S. ERP Process Specialist Machinery Used the software for: Less than 6 months ### "The Complete eQMS Package" August 27, 2024 5.0 Compliance Quest offers a powerful out of the box solution. I am excited to continue the journey with our company's deployment of ComplianceQuest! Pros Their out of box solution is comprehensive. Cons There are no negatives. I only wish we had partnered with ComplianceQuest sooner! Review Source Response from ComplianceQuest December 31, 2024 Thank you for your wonderful feedback! We’re thrilled to hear that ComplianceQuest is exceeding your expectations, and we’re excited to support your continued journey with the platform. Your support means a lot to us! AK Andrea K. QA Pharmaceuticals Used the software for: 1-2 years ### "Great Source of Information" August 14, 2024 4.0 Definitely recommend. Easy to sign up for events and attend events. Pros Easy to use; emails sent for upcoming events Cons Have not had a negative experience with ComplicanceQuest. Review Source Response from ComplianceQuest August 28, 2024 Thank you for your positive feedback! We're thrilled to hear that you find ComplianceQuest easy to use and that our email notifications for upcoming events have been helpful. It's great to know that you've had a smooth experience with us. VR Verified Reviewer IT Project Manager Used the software for: 6-12 months ### "Out of 17 vendors, ComplianceQuest (CQ) was the solution for us. " May 24, 2018 5.0 We went through a very detailed selection process when we decided to replace our other Quality Management System. Out of 17 vendors, ComplianceQuest (CQ) was the solution for us. Began planning in April of 2017, implementing in May 2017 and went live with our first module the first part of September of 2017, with Document Management. We have since been adding modules one at a time. Currently working on our Audit Module, next will be Training Module which will provide eLearning (Scorm) content to the entire enterprise. We have several more modules to go after this, but i expect it to be as smooth as the first and look forward to our continued work together. CQ has very highly skilled and knowledgeable people working on our project to make sure we have what we need and when it is needed. CQ is by far one of the best Quality Management Systems i have seen and or worked with. We liked the fact that it allowed for customization and configuration changes, but don't over think any of that. CQ's out of the box solution is great as it is. If your company has never had a Quality Management System, then it would be a good idea to go with their out of the box solution as it is almost perfect, if not perfect. We had a system in place when we purchased CQ so they helped us configure it so our employees understood it easily without to many changes. But most importantly they were able to take all of our data from the old system and pull it into the new system and we kept all of our historical records. They also helped us transfer all of our Historical Training records from 2 other system. At the end of our work together they will also be pulling all of our CAPA and Non Conformance's from yet another system, which i suspect will be an easy task for them. Honestly i couldn't recommend a better system or a better group of people to work with. Keep up the good work CQ, we have a couple more years to go! Pros System Integrations with other systems Customization Configurable User Automation CQ helped us pull in our historical data from 5 other systems. So now we have one system of record. Everyone is very knowledgeable Support was very fast Their out of the box system is really all that is needed, but it is highly customizable and configurable. Cons From our side we wanted to customize everything, which was possible, but not recommended by CQ. We did do some customization that had to be rolled back, but that was on us. Review Source VR Verified Reviewer Global IT Manager Hospital & Health Care Used the software for: 1-2 years ### "Compliance Quest has it all" March 6, 2023 5.0 CQ support is great and usually very quick to answer and resolve our issues (most of them user and training issues). The software is very robust, but not as customizable as you would think for being on the Salesforce platform. Pros This system has it all. We are running off a very old legacy (partially house built) system. CQ is completely cloud based (so no need for VPN) and has all the features (then some) that we are looking for. I love that we can now add questions to make sure the user actually read the training documents. The automated approval process for document control is really nice instead of doing it via email or docusign at this point. They also added a project management system with the latest version that we are looking forward to looking into. They are constantly making changes to the system to keep it up-to-date. This is good an bad, but was very happy when they moved away from visual force pages to lightning. Cons There is a lot of configuration that has to be done to set this up, but this is likely the same across the board for this type of software. My biggest complaint is they don't make things customizable. This is one of the great things about salesforce, but they decided to go in a way that prevents customizing page layouts and edit screens without getting them to make the changes. In some areas I can understand why they would do it this way, but we have other software that uses field sets to allow us to change fields on the page/edit page. You can only use the Salesforce Lightning interface with this software now. Which really sucks for us, as we have some software that hasn't (and likely will not) move to lightning unless Salesforce decommissions classic. This forces our users that use the other software that may not work in lightning, to switch back and forth. Reason for choosing ComplianceQuest It was build on the same system that our users are already using (Salesforce) and was very robust. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Really old and not very secure. Review Source Sebastian E. Administrative Specialist Apparel & Fashion Used the software for: 1-2 years ### "Streamlined Compliance with ComplianceQuest" April 3, 2024 5.0 My overall experience with ComplianceQuest has been positive. It has significantly improved the efficiency of our compliance processes and has been instrumental in maintaining regulatory compliance. The system is secure, reliable, and adaptable to our needs. Pros What I appreciated most about ComplianceQuest was its robust functionality, which streamlined the compliance process. The electronic signature feature was handy, ensuring the integrity and authenticity of records. It also made the process of reviewing, modifying, and sending documents for approval/signatures intuitive. Cons What I liked least about ComplianceQuest was the initial learning curve. It took some time to understand and fully utilize all the features. However, once familiar with the system, it became a powerful tool for managing compliance. Review Source KD Kerryn D. Quality/ Regulatory Medical Devices Used the software for: 1-2 years ### "CQ - A great EQMS with remote capabilities" March 13, 2023 4.0 It is a good system which has provided overall flexibility and traceability in the workplace. Pros The ability to work fully remotely and to address all areas of the quality system is fantastic. The change system is well thought out and there is good flexibility in most areas to apply the system to whatever task you may have. Cons There are some areas that as a small company, we find slightly inflexible. With less staff, sign offs are often a problem with the system not allowing for same person creation and sign off in some cases. The follow up with CQ has, at times been difficult and this is most likely due to being a smaller company. Review Source AR Audra R. Manager, Corporate Certifications Consumer Electronics Used the software for: 1-2 years ### "Great Features, not Great Support or Cost" September 20, 2023 2.0 We are solving our current document management system needs by having CQ implemented. However, because of lack of support and cost are looking for different document management options. Pros We utilize ComplianceQuest for the Document Management component of our ISO Certifications. The system has all of the controls (and then some) necessary within a document management system. We liked the fact that beyond document management, CQ has the ability to send out and record trainings linked at a document level, which other SW platforms do not have. Cons Whenever we encounter a critical bug, it takes a year or longer to resolve with CQ. The support and escalation are just not there when it is needed most. There is a substantial fee associated with the cost of this platform which is yearly. Reason for choosing ComplianceQuest I do not know because I was not working for this company when the decision was made. Review Source Response from ComplianceQuest October 19, 2023 Hello Audra, Thank you so much for your Candid feedback! We appreciate your honesty and concerns from an administration's perspective, and sorry for your nightmare experience with us. We'd like to spend time with you and your team to review the issues and how we can improve your experience. Warm Regards, ComplianceQuest SKS Sunil Kuamr S. SDET Health, Wellness and Fitness Used the software for: 2+ years ### "Very effective QMS tool in the market." October 17, 2023 4.0 Pros \-Easy to navigate.-Tests and assessments are extremely easy to make and complete.-Document search on the tool is remarkable. Cons Navigation is bit hard for the users who are new to the system. Review Source Response from ComplianceQuest October 27, 2023 Thank you for your feedback on ComplianceQuest. We're pleased to hear that you find the tool effective, especially in terms of navigation, tests, and document search. We understand that there may be a learning curve for new users, and we want to assure you that we're here to support you. LF Lisa F. eQMS Administrator Consumer Goods Used the software for: 1-2 years ### "ComplianceQuest - Highly Configuration eQMS with Great Technical & Support Teams" September 14, 2020 5.0 Our road to implementing ComplianceQuest (CQ) Incident Management, Change Order, Controlled Document, Training, and CAPA has had some detours. We began implementing Change Order, Controlled Document, and Training only to leave it mid-stream to implement Incident Management. Through our changing courses, the ComplianceQuest team was very patient, supportive, and professional, truly a superb team! They listened to our needs and set our configurations, including searching for solutions. When we asked for record attachments to be sent with automated Supplier email notifications, they found a way! We were able to move our historical data into CQ and use the reporting and dashboard tools to analysis prior year data against new year. We will be able to use their Document Migration Utility to upload 1000+ SOPs, Work Instructions, and Forms from our server to CQ. Our IT team was able to work with the ComplianceQuest team to setup auto-syncs with our HR and ERP systems so Personnel and Parts data necessary for the eQMS are available and always current. We are getting ready to auto-sync our Supplier Accounts and Contacts next to Salesforce. The Technical Support team is wonderful for issue that arise after implementation. They are responsive, patient, courteous, knowledgeable, and not above sharing little secrets to make things move a little more smoothly. Pros CQ is highly configurable. Configurations can be as simple or complex as you want. Being cloud-based allows users access from anywhere, anytime, especially the Salesforce 1 mobile app. Excellent implementation and product support teams. If your business does not have a QMS currently, CQ out of the box is a great place to start! Cons Since this is a license-based system, it can be expensive for a business with 3,000 employees. We needed to trim down our user base to limit our licenses and stay within budget. Reassigning tasks when employees leave is a chore. There is no “mass” reassign for the entire platform. Reassignment must be managed by each module. Alternatives considered [SmartSolve](https://www.capterra.com/p/106668/SmartSolve/) Review Source Alastair H. Associate Project Manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "ComplianceQuest...Above and Beyond" December 13, 2018 5.0 ComplianceQuest take customer relations seriously. I have really enjoyed the professionalism of working with ComplianceQuest. They are very patient and make sure that everything is to our satisfaction. To date we have only implemented Incoming Inspection, but I look forward continue to work with ComplianceQuest to implement non-conformance, deviations, SCARS, Audit, and supplier portal. For years our incoming inspections was a manual process with the use of handwritten notes in folders. Today we no longer use folders and capture all the data in Salesforce using ComplianceQuest. We are able to link to the drawing, we have incorporated skip lot and supplier health plans into our incoming inspections, and it's all completely transparent to the inspectors. The Inspectors look at the queue and see what needs to be inspected and ComplianceQuest manages the rest. The inspection process is more streamlined and only parts that need to be inspected are inspected, allowing the parts to flow much quicker through the system. We also use ComplianceQuest at our other locations in the US and this allows us to better control the quality of the parts and our suppliers. Pros The Inspection module in ComplianceQuest is intuitive and easy to use. The interface is customizable so you can easily set up the look and feel for your users. We were able to set up the Inspection tabs that followed or workflow, and this made it very user friendly. We had a need to develop some custom code for our process and we worked very closely with ComplianceQuest. They listened to our needs and were helpful when asked for recommendations. They were always accessible to answer any questions we had, regardless of the issue, big or small. Cons Like any software the initial setup is a chore. You have to follow the steps carefully and make sure you have all the correct permission sets, but ComplianceQuest was there every step of the way to assist. Review Source AC Anthony C. Senior Director and Site Head of Quality Biotechnology Used the software for: 1-2 years ### "ComplianceQuest To The Rescue!" November 1, 2023 5.0 I have had a great experience with ComplianceQuest from beginning discussions to solution implementation and Go Live! Pros I liked everything about CQ. The end-to-end approach is a great benefit to startups who are looking to be immediately aligned with QMS industry and regulatory expectations. Cons I liked least that we didn't start with ComplianceQuest from our humble beginnings. Reason for choosing ComplianceQuest We chose CQ over alternative solutions is because of the end-to-end Out The Box capabilities that are already aligned to QMS industry and regulatory expectations. Switched from [Veeva Vault](https://www.capterra.com/p/173465/Veeva-Vault/)[TrackWise](https://www.capterra.com/p/39788/TrackWise/)[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) Limitation to today's technology needs. Review Source Response from ComplianceQuest February 2, 2024 We're thrilled to hear about your positive experience with ComplianceQuest and are honored to be your chosen partner for QMS. It's great to know our end-to-end, out-of-the-box capabilities have made a significant impact, especially in aligning with industry and regulatory expectations right from the start. We understand the importance of technology that keeps pace with today's needs, and we're committed to delivering just that. Thank you for trusting us over alternatives and for your enthusiasm about our solution. Carl H. Post Market Surveillance Supervisor Medical Devices Used the software for: 2+ years ### "All-inclusive eQMS solution for your Quality Systems management needs" March 25, 2023 4.0 Pros CQ brings several QMS modules together in one tool which allows for seamless integration. The biggest pros of Compliance Quest are that it is a one-stop-shop solution (Complaints, CAPA, Document Control, etc.). This made it much easier to incorporate CQ into our organization. CQ also allows for module customization to meet our organization's unique and specific needs. Cons The user interface and module flow takes some getting used to. But once trained, the user design does become familiar across all modules. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.