# ComplianceQuest Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ComplianceQuest the right Document Control solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/136111/ComplianceQuest/reviews

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ComplianceQuest

4.6 (112)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ComplianceQuest

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

Revanth T

Sr.Software EngineerHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“What I like most about CQ is how seamlessly it integrates with Salesforce and leverages the native platform capabilities. Since it is built directly on Salesforce, it allows us to use existing features such as Flows, reports and role-based security without needing a separate system.“

April 6, 2026

JT

Joshua T

Co-Founder and Chief Operating OfficerComputer Software, 51 - 200 employeesUsed the software for: 6-12 months.

“Having to type my password every time I perform an action within ComplianceQuest is a huge headache and I will never store it in my browser.“

December 29, 2025

Revanth T

Sr.Software EngineerHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“It has enabled better visibility, structured complaint handling and improved operational tracking within Salesforce.“

April 6, 2026

BL

Blythe L

System Administrator and Quality Document ManagerPharmaceuticals, 51 - 200 employeesUsed the software for: 6-12 months.

“In document management, review process is cumbersome and is not tracked by individual contributors until you push a document to approval.“

April 23, 2026

BS

Brion S

Lead Product and Design ManagerComputer Software, 11 - 50 employeesUsed the software for: 6-12 months.

“My favorite thing is everything, from training records to change requests and audit reports, it’s all in one place and I’m not running five different spreadsheets or systems anymore.“

October 23, 2025

BL

Blythe L

System Administrator and Quality Document ManagerPharmaceuticals, 51 - 200 employeesUsed the software for: 6-12 months.

“Our average resolution time is 10 days, which is appalling and that is an average.“

April 23, 2026

NC

Nancy C

Sr. Program ManagerSemiconductors, 51 - 200 employeesUsed the software for: 6-12 months.

“ComplianceQuest allows us to standardize key quality management processes across all our sites located on the west and east coasts into one eQMS software solution.“

December 16, 2024

IB

Ismail B

Application Support SpecialistInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“I dont like the license dependency because the cost and performance are tied to the license and Salesforces limitations.“

November 11, 2025

## Showing most helpful reviews

Showing 1-25 of 112 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Andrea V.  
Quality Manger  
Medical Devices  
Used the software for: 2+ years

### "CQ : our QMS best friend"

September 13, 2023

5.0

In general, great support and platform to structure your QMS

Pros

I have been using CQ for +2 years. Since the first time that I started using it, I loved how easily you can understand performing all your transactions. In addition, it allows you to migrate different physical documents or records into the platform without losing any traceability. A highlight for us was electronic signatures 21 CFR compliant.Through this software, we accomplish on of our goals of having a 100% electronic QMS, Can't wait for the latest revision to include as part of this effort, the digital SOPs as a way to release or revise new docs.

Cons

Probably the way the permissions sets works. The software in general is very user friendly. Nevertheless, this aspect can be improved regarding the details associated with the permissions sets to understand the impact on your transactions.

Review Source

Response from ComplianceQuest

October 19, 2023

Hi Andrea, Thank you for your feedback on ComplianceQuest. We're always looking for ways to improve, and we appreciate your suggestions. We're especially glad to hear that you find the software to be user-friendly.

ER

Elizabeth R.  
Quality Director  
Biotechnology  
Used the software for: 2+ years

### "CQ Document Control, CAPA, and Audits"

December 17, 2024

4.0

Overall, far superior to a paper-based QMS.

Pros

21 CFR Part 11 compliance built-in is extremely useful, especially for document approvals and training. Workflows can be customized, and we have integrated our existing objects with CQ.

Cons

Audit trails are sometimes difficult to discern, as the user, time, and field are available, but not always the original and changed content.

Alternatives considered

[Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/)

Reason for choosing ComplianceQuest

Organization was using Salesforce for other activities.

Review Source

Response from ComplianceQuest

December 31, 2024

Thank you for your feedback! We are glad to hear ComplianceQuest is enhancing your compliance efforts and streamlining document approvals and training. Your support and trust in our platform are greatly appreciated!

SL

Steve L.  
Solutions Architect  
Construction  
Used the software for: Less than 6 months

### "Compliance Quest - Pros and Cons"

December 19, 2024

3.0

We are working through implementation still. Their product is ideally built for a standard process which we do not fit. It is customizable, but there is some complexity there.

Pros

It is built on Salesforce which is highly customizable.

Cons

They have to include your customizations in their package for updates.

Review Source

Response from ComplianceQuest

December 31, 2024

Thank you for sharing your experience! We are pleased to know ComplianceQuest’s flexibility is beneficial, and we are here to assist as you progress through implementation.

JS

Johnny S.  
Director of Operational Excellence  
Machinery  
Used the software for: 6-12 months

### "ComplianceQuest eQMS+ EH&S"

August 14, 2024

5.0

Excellent experience with the entire ComplianceQuest Team. Sales, Training, and Technical Resources are outstanding.

Pros

The solution is well thought out and feature rich.

Cons

We have not experienced any issues with ComplianceQuest.

Alternatives considered

[AssurX](https://www.capterra.com/p/10010604/AssurX/)

Reason for choosing ComplianceQuest

Built on Salesforce and the customer service experience was phenomenal.

Review Source

Response from ComplianceQuest

August 28, 2024

Thank you for your wonderful feedback! We're delighted to hear that you've had an excellent experience with our team and that our solution meets your needs. It's great to know that our platform's Salesforce integration and customer service played a key role in your decision. We appreciate your trust in ComplianceQuest and look forward to continuing to support your success.

LW

Laura W.  
Staff Business Analyst, Quality Systems  
Medical Devices  
Used the software for: 1-2 years

### "Great Overall Quality system"

November 1, 2023

5.0

The CQ team has been great to work with. Over all they are responsive and follow up with questions readily. I have seen that tech support and development teams were slow at first, but are coming up to speed now as the company scales. Overall a great quality system that we are happy we chose.

Pros

The CQ quality system is a full suite of products used for tracking all quality objects. I use Training, Complaints, NCs, CAPAs and Equipment module. With CQ being built on Salesforce, from the beginning we had much better visibility to our data for users and managers alike, creating dozens of dashboards utilizing SF power, from every module, literally at the click of some buttons and drag and drop functionality. This is light years ahead of our last eQMS, and one of the major selling points for us to move to CQ. Our users are able to easily train in CQ and managers can see their employee's metrics for training easily. The equipment module is simple and clean to use and we have taken advantage of the calibration and equipment event schedules to track those tasks. Our NC users have a CAPA request type to easily recommend what needs to become a CAPA, and when escalated a workflow creates that CAPA record for us, bringing over data already entered on the NC. We also did the same with SF Cases, bringing over relevant data to Complaints at the click of a button. This has reduced creation of these types of records so users have more time to investigate the issue, then they have to spend documenting it. CAPA/SCAR records are easy to create, investigate and recommend plans and actions, and follow up with VOE at the appropriate time.

Cons

As with all systems, CQ has some things to improve, as far as giving the users direction on the next action to take, making the workflow easier to track and understand from a coordinators view. Version 13 that just came out, will address some of those issues our users and coordinators still find a little frustrating.

Reason for choosing ComplianceQuest

CQ had all modules included at one purchase, so we could see adding in as the company scales. Reporting was far superior. Salesforce platform provides easy reporting and dashboards every user can do, with little training, and no admin responsibility.

Switched from

[SmartSolve](https://www.capterra.com/p/106668/SmartSolve/)

System was inadequate and reporting was impossible

Review Source

Response from ComplianceQuest

February 2, 2024

Thank you for your positive feedback on our Quality system. We appreciate your acknowledgment of the CQ team's responsiveness and their efforts to enhance tech support and development. It's great to hear that our full suite of products has provided better visibility to your data. We recognize your feedback on areas for improvement, especially in user direction and workflow tracking, our latest version addresses these concerns, offering a more user-friendly experience. We're grateful for your trust in ComplianceQuest, and we're committed to continually enhancing our system to meet your evolving needs.

NN

Nicole N.  
Sr. Manager Quality Systems  
Medical Devices  
Used the software for: 1-2 years

### "Integrated and flexible QMS solution"

November 2, 2023

5.0

Pros

Out of all the systems we looked into, only ComplianceQuest was able to meet all the requirements put in place. We worked with the CQ teams to configure and test the system to fit our business needs. Through this process, they offered a lot of guidance on system options to meet needs with reduced configuration. Overall, good controls in place, layout is modern, reporting and data analytics is great and easy for users to manage. Love the dashboard capabilities, configurability and integration capability. System provides users with easy to follow layout and next steps.

Cons

CQ has a really complex backend. We had to make a shift moving into this system from being Quality managed to IT managed. Understood that this allows us a lot of the flexibility we need and it is working out fine. Majority of the issues we run into are permissions-related – which has been somewhat challenging to sort out, but we are getting there.

Reason for choosing ComplianceQuest

What really pushed us towards CQ was the built in ability for FDA MDR reporting, data analytics and dashboard capabilities as well as the flexibility for integrations and configurability.

Switched from

[SmartSolve](https://www.capterra.com/p/106668/SmartSolve/)

Prior system did not offer in-software data analytics options and customer support was not supportive.

Review Source

Response from ComplianceQuest

February 2, 2024

We appreciate your feedback on ComplianceQuest's integrated and flexible QMS solution. It's great to know that our system met your requirements, and we value your acknowledgment of the guidance provided during configuration. Thank you for choosing us as your QMS solution, and we look forward to continually supporting your organization's needs.

AH

Amanda H.  
Quality Systems Specialist  
Medical Devices  
Used the software for: Less than 6 months

### "Quality System Deployment in MedTech Industry"

March 13, 2023

4.0

When a configuration was requested we did not receive information on impacts of configuration and as a customer were expected to tell them 'where' all places changes exist.At deployment have struggled to get timely customer support. Also fields available on list views/reports are duplicate and very unclear. Makes end users confused on which fields actually are valid and inefficient to produce reports.

Pros

Allows for a global harmonization of our quality system. Auto generates the cover sheet in documents, which is great to reduce manual process. Allows for group training to be recorded.

Cons

Due to the software being manufacturing based we had significant configurations to satisfy medtech requirements.Software is not highly compliant without configuration (e.g. editing records in approval, edits can be made to a record after been approved). Many of our items are in the managed package thus our team nor salesforce admins cannot make changes. Complaint module had to be so highly modified it was cheaper to configure nonconformance module to have a complaint record type.

Switched from

[Grand Avenue Software](https://www.capterra.com/p/132281/Grand-Avenue-Software/)[TrackWise](https://www.capterra.com/p/39788/TrackWise/)

To be able to Globally Harmonize our business units (corporate, lab services, clinical services, consulting services)

Review Source

DS

Dhruti S.  
Manager, Global Compliance  
Medical Devices  
Used the software for: Less than 6 months

### "NAMSA review of CQ"

September 25, 2020

4.0

Pros

The ability to view the progress of a record on the main screen. Tasks being generated directly for users. Linking of root cause and risk assessment tools directly in NC/CAPA records.

Cons

Lack of impact assessment for changes being made to documents or DCR process. Limited use of 'Users' vs. 'Process Users' leading to most functions to be done by Process Users.

Switched from

[TrackWise](https://www.capterra.com/p/39788/TrackWise/)

NAMSA is looking to implement a global eQMS and would look to replace TrackWise, Master Control, Grand Avenue etc.

Review Source

CI

Casidah I.  
Marketing and sakes associate  
Furniture  
Used the software for: 1-2 years

### "Simplify eQMS package"

July 17, 2025

4.0

Pros

Audit management and document management is the primary key what we are really happy with this product, it help to simplified the process management for our different branches location. Moreover, the security for all the document is heighten, it mean more security layer before granted access to the document.

Cons

Like every other software, ComplianceQuest also has problem with bugs and freezing platform. The program seem to use quite a lot computer resources, my old computer is barely comply with their minimum operation requirement.

Review Source

NA

Nava A.  
Assistant Manager  
Commercial Real Estate  
Used the software for: 6-12 months

### "Helpful and Powerful"

November 14, 2025

4.0

Pros

Works well for teams who share responsibilities because everyone can see updates and stay on the same page.

Cons

Might be more than you need if your team only needs basic forms or simple tracking. Also pricing can vary... a lot.

Review Source

Response from ComplianceQuest

April 27, 2026

Thank you for your feedback. We’re glad to hear the platform is helping your team stay aligned and collaborate effectively.

NC

Nancy C.  
Sr. Program Manager  
Semiconductors  
Used the software for: 6-12 months

### "One eQMS Software Solution"

December 16, 2024

5.0

ComplianceQuest has a great support team and are very responsive.

Pros

ComplianceQuest allows us to standardize key quality management processes across all our sites located on the west and east coasts into one eQMS software solution. It's user friendly and easy to manage.

Cons

ComplianceQuest works with a Development Team in a different country/time zone and therefore any configuration changes that are made takes a longer time to implement.

Review Source

Response from ComplianceQuest

December 31, 2024

We are pleased to hear ComplianceQuest is making it easier to manage and standardize your processes. Thank you for recognizing our support team’s responsiveness!

LG

Luzi G.  
Document Controller, System Administrator  
Biotechnology  
Used the software for: 2+ years

### "CQ is best option for eQMS"

August 15, 2024

5.0

User friendly and easy to use eQMS. Regulatory Auditors have recommended CQ to their other clients.

Pros

All eQMS modules are in available in 1 platform.

Cons

Search document pulls obsolete links, it should only show current documents.

Review Source

Response from ComplianceQuest

August 28, 2024

Thank you for sharing your experience! We're glad to hear that you find our platform user-friendly and that it’s highly regarded by auditors. We appreciate your support and are committed to providing a top-quality EQMS solution.

RS

Ron S.  
GVP Operations  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "A complete eQMS package with amazing capabilities to integrate with other Systems as CRM, ERP & more"

October 9, 2023

5.0

Great team to work with, always supportive.

Pros

All the CQ modules can be used out of box, they are very user-friendly and provides great dashboards capabilities to provide the big picture strategically. We have done customization on some of the forms or fields within the module(s) to give us that extra capability we need for better traceability, transparency and accountability.We have even integrated with our CRM /ERP to get insights from book to bill cycle. Truly, we are very happy using CQ not just as an eQMS but also giving our people complete visibility from end-to-end processes making them highly efficient and effective.

Cons

I believe in continuous improvement and there is always room to improve. So there are certain things pertaining to our business needs and we work continuously with CQ team to help add/improve those and they support that thoroughly.

Review Source

Response from ComplianceQuest

October 27, 2023

Thank you for your detailed feedback. We're delighted to hear about your positive experience with ComplianceQuest, especially the ease of using CQ modules and the extensive customization capabilities. Your commitment to continuous improvement aligns well with our approach, and we're dedicated to working with you to enhance and support your specific business needs. We greatly value your feedback and collaboration.

KH

Kippy H.  
Quality Systems Manager  
Textiles  
Used the software for: 2+ years

### "CQ Growth is just... WOW!!! Absolutely Ecstatic to see what is around the CORNER!"

December 5, 2023

5.0

Pros

I have waited many years to find something with this type of growth potential. I have implemented the QMS modules for CAPA, Document Management and Training for multiple locations. I have plans for implementing more quality related modules, including our recent expansion into the Product Architecture. In addition, we have high hopes for the future and plan on expanding into the EH&S Architecture. Everything in one location is an amazing feeling and ensures a higher rate of SUCCESS!

Cons

Overall, really good experience with minimum causes for concern over the years.

Review Source

Response from ComplianceQuest

February 2, 2024

Thank you for sharing your positive experience and highlighting the growth potential you've seen with ComplianceQuest. Your satisfaction and optimism for the future inspire us to continue delivering high-quality solutions. We appreciate your trust in ComplianceQuest and look forward to supporting your journey ahead.

VC

Valerie C.  
Senior Manager of Regulatory Compliance  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Excellent Service and Implementation"

April 5, 2024

5.0

\[sensitive content hidden\] is an amazing customer interface talent. He made us feel so comfortable during the entire process. We are implementation with \[sensitive content hidden\], they are also wonderful at their roles, and \[sensitive content hidden\] still ensures that he reaches out to confirm we have all of the resources we need for success. CQ should be so proud of this team of professionals!

Pros

How easy it is to navigate the system and work with the team.

Cons

So far there is nothing I am unhappy with as Compliance Quest is wonderful and easy to use and the team is fantastic.

Reason for choosing ComplianceQuest

The team of individuals as well as the support of non licensed users.

Review Source

Response from ComplianceQuest

April 26, 2024

Thank you for your exceptional review! We're delighted to hear how easy you find navigating our system and working with our team. It's great to know that our staff has made your implementation process comfortable and supported. We are indeed proud of our team and their dedication to providing excellent service. We appreciate your choice of ComplianceQuest and look forward to continuing to ensure your success!

VA

Virupaksha A.  
Administrator and Developer  
Consumer Services  
Used the software for: 2+ years

### "One Stop Solution for QMS"

November 9, 2023

5.0

Awesome tool for quality management to every organization. Really impressive and flexible tool for quality audits and CAPA management. "Flexible and readymade features".

Pros

Products like Audit management, CAPA, Inspections, Document & Change Management.

Cons

Some functionalities and features need to improve and user friendly with validations

Reason for choosing ComplianceQuest

Product Features and ready made tool for Quality management system.

Review Source

Response from ComplianceQuest

February 2, 2024

Thank you for recognizing ComplianceQuest as your one-stop solution for QMS. Your feedback on enhancing certain functionalities for improved user experience is invaluable, and we're committed to continuous improvement. We're thrilled to be your chosen tool for quality management, and we look forward to further supporting your organization's quality initiatives.

TG

Theresa G.  
Quality Coordinator  
Mining & Metals  
Used the software for: 2+ years

### "Compliance Quest Review"

October 19, 2023

3.0

I like the program. Just wish that we were set up better and had more people interested in using it.

Pros

I like the ease of editing and upload and auto version control. The sign offs are very easy as well.

Cons

We are in an old version and I don't think we are set up well so there are a lot of errors and user functionality is lacking.

Review Source

Response from ComplianceQuest

October 27, 2023

Thank you for your valuable feedback on ComplianceQuest. We're pleased to hear that you appreciate the ease of editing, uploading, and version control. We're sorry to learn about the challenges you're facing in the older version. We're confident that you'll find significant improvements in our latest version. Your feedback is instrumental in guiding our continuous improvement efforts.

DM

Donna M.  
Sr. Director Quality  
Biotechnology  
Used the software for: 6-12 months

### "Compliance Quest delivers!"

July 3, 2017

5.0

As described in the review. The users love it, thus they will use it

Pros

I've been using Compliance Quest (CQ) for about 9 months and am extremely pleased with the product, the implementation team and ongoing support. Functionality and a simple user interface were key requirements. CQ has all the functionality needed in support of a global QMS. Implementation includes; Document control, change order, personnel training, NC/CAPA, equipment management, supplier management, audit management, and customer complaints all on a single platform. As a small biologics company it was critical to find a single solution to meet our GMP quality system requirements. We wanted a cloud-based system, that would be quick to implement, that could be expanded globally and in other languages, all for a reasonable price. The user interface it is exactly what I was hoping for. I constantly hear the staff saying, I love CQ, it's so straightforward to use. The implementation team has met all my expectations. The CQ product \`out of the box' meets the majority of my requirements. No customization required! The implementation team offer many industry best practices as solutions to questions and are also highly competent in listening to your requirements and doing whatever is necessary to fulfill them. Customer Support is incredibly timely in their responsiveness; addressing most questions or concerns within 24-48 hours, meanwhile communicating along the way. We are extremely happy with our selection and highly recommend Compliance Quest.

Cons

The 'ownership' concept can make it challenging to manage some tasks. For example, to revise a document one has to own the document. If you are not the owner then the document ownership needs to be given to you by the existing owner (or Admin). A small annoyance.

Review Source

VR

Verified Reviewer  
Sr Quality Assurance  
Industrial Automation  
Used the software for: 2+ years

### "Great product, support, and people to work with!"

April 18, 2019

5.0

Pros

We have rolled-out CQ across our company to automate various elements of QMS requirements such as Document Management, Complaints, Non-conformances, Corrective Action (8D and A3), Supplier Management and Audit Management. We have been using the software for more than 2 years. We are glad to see how well the system is being used across the company. We have several thousand users on the system currently and working to scale the usage further. CQ solution has been configured to meet our needs, works elegantly across languages, across time zones, and business verticals. With integration between CQ and SAP to exchange critical data, the process automation provides a lot of productivity. CQ configuration team and support have worked hard to ensure that our needs continue to be met. They consistently go above and beyond. We cannot be more pleased with our use of CQ QMS capabilities and would definitely recommend to anyone who is looking for a modern cloud based EQMS solution especially if you want a scalable EQMS solution.

Cons

Since it's built on Salesforce platform and web based, more clicks will be necessary.

Review Source

CA

Chandu A.  
Associate Software Engineering  
Information Technology and Services  
Used the software for: 2+ years

### "The Best for Product Lifecycle, Quality and Safety Management."

October 13, 2023

4.0

Pros

Customization is very secureConfiguration is very user friendly

Cons

Flow of complaint and capa moduleLatest changes of lwc are delayed to display

Review Source

Response from ComplianceQuest

October 27, 2023

Thank you for your feedback on ComplianceQuest. We're pleased to hear that you find the customization and configuration secure and user-friendly. Rest assured, we're continuously working to enhance our platform.

DL

Daniel L.  
Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy UI, stable platform for use"

September 13, 2023

4.0

User, admin, product owner

Pros

The document creation process is very easy to use and customize

Cons

Our external users occasionally have issues accessing the system and taking the time to navigate through to get to the areas they need. A different splash screen would be a good upgrade.

Review Source

AM

Amy M.  
ERP QMS Project Manager  
Pharmaceuticals  
Used the software for: 6-12 months

### "ComplianceQuest enhances your company's Quality Management"

February 6, 2020

5.0

ComplianceQuest will provide your company the opportunity to reach a new level of Quality Management. Everything from the well thought out and configured out of the box solution, to the system validation scripts, tractability matrix and end user guides, ComplianceQuest sets the standards high! Their customer service is superb, their employees are dedicated to the success of your project and learning about your company to ensure appropriate and effective solutions are provided. All quality leaders at Aphria Inc. have been very pleased and excited to launch all the capabilities ComplianceQuest has to offer to ensure quality remains our highest priority!

Pros

ComplianceQuest has a relatively small learning curve. The UI is extremely easy for users to navigate and all modules are created in a similar way. The customer service is outstanding. The employees are very knowledgeable of the system and take the time to learn your business to ensure the proper solutions are deployed.

Cons

We implemented ComplianceQuest in a very short time, so some features/ capabilities were overlooked.

Reason for choosing ComplianceQuest

We procured ComplianceQuest as our company was migrating to Salesforce and ComplianceQuest was recommended as the superior Quality Management System.

Review Source

JF

Joe F.  
Head of Quality/Operations  
  
Used the software for:

### "Excellent Customer Service and a well designed QMS software"

October 8, 2015

4.0

We were looking for a QMS software and one of the consultants recommended that we look at a few cloud based QMS software. We were unsure if we wanted to go cloud since data privacy was critical. Reluctantly we looked at several cloud based QMS vendors and ComplianceQuest cloud based QMS stood out. The other cloud based QMS has got a long way to come to what ComplianceQuest can offer as capabilities, security and flexibility. In our opinion, ComplianceQuest offered us the best value for money. We had an existing QMS system that was out dated and needed to be replaced. The vendor whom we had bought it from simply was not meeting our expectations. Our customers are global in nature and we get audited frequently. To meet these audit requirements and also to support the growth of the company, we chose ComplianceQuest to manage our QMS needs which included Document Control, Training, Nonconformance, CAPA, Audit and Equipment Management processes. We got all of these processes implemented in about 3 months. The implementation team was there the entire step of the way. In-fact, we had to tell them that we could not move at the speed they were willing to assist us. The software works very well. Being designed using SalesForce.com platform, makes the application configuration easy and also effortless. The processes are used by management, mid level managers and line level personnel. I must honestly say that the software continues to exceed my expectations. Also, now I am suggesting that we should use more and more cloud based systems as they clearly are easier to implement and maintain compared to our in-house systems. The reporting engine is very flexible and we can create almost any reports that we want. They gave us a good number of reports already in the base application. They also showed us how Dashboards can be created. I wish ComplianceQuest provided me best practice dashboards already as a starting point. When I pointed this out, they responded and gave us best practice dashboards as a starting point in just a few days. I usually do not give recommendations. But when ComplianceQuest suggested that I perform a review, I told them I could not give them 5 stars as I do not believe in anyone getting 5 stars!

Review Source

DN

David N.  
SVP Business Development  
Alternative Medicine  
Used the software for: 1-2 years

### "Great team and great product"

February 22, 2022

5.0

CQ pro-serv and implementation team have made it easy to adopt as a platform. Great modules including training modules for GMP and OSHA compliance

Pros

Easily ties into Salesforce Lightning, intuitive interface, very customizable

Cons

No cons experienced so far. Been really easy for us to adopt as a company

Review Source

BR

Bernal R.  
CEO  
Medical Devices  
Used the software for: 1-2 years

### "ComplianceQuest: excellent solution for a paperless validated QMS"

September 28, 2017

5.0

A modern powerful QMS is both a foundational core system and a great sales tool as a medical device manufacturing/operations service provider.

Pros

As a Life-Sciences manufacturing services startup, our company decided early on that a flexible, agile QMS was a must. We had a very clear set of requirements: cloud-based, cross-platform, mobile-enabled, paperless, e-signature capable. After reviewing available solutions against these, only CQ met our needs. Right after the demo, we knew we had a winner. The implementation process was relatively smooth and our solution engineer was top notch. We went live a couple of months ago and recently aced through our first customer external audit. If you are searching for a modern, flexible and powerful QMS solution for a forward-looking company, look no further: CQ is your answer.

Cons

We'd like to see the Visualforce to Lightning transition to be completed. This would make the user experience more consistent.

Review Source

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