# Page 4 | CSG Forte Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is CSG Forte the right Payment Processing solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135920/Forte-Payment-Systems/reviews

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CSG Forte

4.5 (87)

[View alternatives](https://www.capterra.com/p/135920/Forte-Payment-Systems/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 4 - Reviews of CSG Forte

## Showing most helpful reviews

Showing 76-87 of 87 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mildre Mercedes V.  
Docente  
Judiciary  
Used the software for: Less than 6 months

### "Opiniones sobre CSG Forte"

August 26, 2023

4.0

CSG Forte es muy útil y confiable para gestionar los pagos todo en el mismo sitio.

Pros

CSG Forte está muy bien para procesar pagos gestionando todo en un solo lugar lo que es muy bueno.

Cons

Por ahora todo bien espero que continúen así o mejor en el futuro.

Review Source

NB

Niraj B.  
Director  
Education Management  
Used the software for: 6-12 months

### "Forte Payment System"

July 1, 2019

3.0

Pros

Least amount of input to do the transaction

Cons

user interface, complex screens, lot of filtering options, and above all almost 10 days to get the money in the account

Review Source

Response from CSG Systems International

July 5, 2019

Hi Niraj. Thanks for taking the time to provide your feedback. We do appreciate it! Our support team is available to work with you through the user interface whenever you are available.

JM

Joel M.  
IT Manager  
Building Materials  
Used the software for: Less than 6 months

### "Great Easy way to accept payments"

April 12, 2019

5.0

very easy to use and setup

Pros

api available, to integrate with other systems, and very easy to use and understand

Cons

no cons, very happy to use, i cant think of anything bad about the software

Review Source

Response from CSG Systems International

April 16, 2019

Hello Joel. We're very happy that you have found our API so easy to use and work with. Thanks for taking the time to provide your feedback. We do appreciate it!

SN

Solon N.  
President  
Retail  
Used the software for: 6-12 months

### "Not too bad. A little expensive "

July 19, 2019

4.0

Pros

It’s easy to use and learn. The help desk is knowledgeable

Cons

It’s expensive compared to competition.

Review Source

Response from CSG Systems International

July 22, 2019

Hello, Solon. Thank you for taking the time to provide feedback about your experience with Forte. Our support team is available to work with you as needed, so please don't hesitate to contact us if you do.

CB

Charles B.  
Accounting & Operations Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good bulk ACH provider."

September 6, 2019

5.0

Pros

Forte is a bulk ACH provider with reporting that meets our operational needs.

Cons

The UI is a bit antiquated but once I figured out where to find the data I need it's just fine.

Reason for choosing CSG Forte

We needed an inexpensive bulk ACH provider that would integrate with our system. Forte fit nicely.

Review Source

MP

Monica P.  
Center Director  
Education Management  
Used the software for: 6-12 months

### "Nothing special"

April 13, 2019

5.0

Payments process is fine. The policies in regarding to holding on your account could stand to be improve for small business owners just starting out. This company is clear that there is no exception whether you are a big or small company everyone is treated the same and I think it should be some help for small business. Even banks try to help small business.

Pros

The payments was process correctly

Cons

Nothing I like the least.

Review Source

Response from CSG Systems International

June 21, 2019

Hi Monica. Thanks for taking the time to provide your feedback. Doing so helps us continue to improve our service and support capabilities. Please remember, our support team is available to assist you and answer any questions you may have, at any time.

JL

JOHN L.  
administrator  
Insurance  
Used the software for: 2+ years

### "ach"

September 6, 2019

4.0

positive experience

Pros

i learned it years go, and never had to relearn due to change and updates with the soft ware

Cons

trouble shooting on your own is difficult for me, online info is difficult to follow

Reason for choosing CSG Forte

fulfilled our needs

Review Source

SS

SCOTT S.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "use of"

August 30, 2019

5.0

Pros

we love that we can capture info on our donors and that regardless of the size of the donation its a set fee

Cons

we wish we could take credit card donation for the same fee, it would help up out big time

Review Source

LK

Linda K.  
General Manager  
Real Estate  
Used the software for: Less than 6 months

### "User Friendly"

October 26, 2020

5.0

Fantastic!

Pros

Very user friendly, easy to implement and operate. Hassle-free.

Cons

Trying to answer the PCI compliance questions.

Switched from

[CardConnect](https://www.capterra.com/p/141024/CardConnect/)

Forte integrated with our Accounting Software making it a one-click process.

Review Source

PP

Previsha P.  
Business owner and director  
Education Management  
Used the software for: 6-12 months

### "Best brains usage"

July 1, 2019

4.0

Pros

Once connect to our account it’s auto draft/deposit.

Cons

Can’t process more then once at the same time from same account.

Review Source

Response from CSG Systems International

July 5, 2019

Hello Previsha. Thanks for taking the time to provide your feedback. We appreciate it! Our support team is available to assist you and answer any questions you may have at any time.

DB

Donna B.  
Financial Manager  
Real Estate  
Used the software for: Less than 6 months

### "Virtual Terminal for Forte"

July 31, 2019

5.0

Pros

We use Forte to process our monthly rents from our tenants. It is easy to set up each client, then set up their monthly lease payment. It works like clockwork.

Cons

It is not immediately clear that you need to set up the defaults for what to do when an automatic payment bounces as to re-collection options.

Review Source

Response from CSG Systems International

August 2, 2019

Thank you for providing your feedback and sharing your experience using Forte, Donna. We're glad things work so well for you. Remember. Our support team is available at your convenience if you have any questions concerning specific payment status, reporting, etc.

KS

Kamran S.  
President  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I would recommend using Forte"

April 12, 2019

5.0

Pros

All recurring payments are handled on one day . It has freed up time for my office staff to attend to other needs.

Cons

The fees charged by Forte are a little high.

Review Source

Response from CSG Systems International

April 19, 2019

Hello Kamran. Thank you for providing your feedback to us. It definitely helps us work towards providing a better experience for you. We're so happy that your recurring payment needs have been met and you have benefited so greatly from implementing it. If you ever have any questions or need anything our support team is available to you.

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