--- title: "Knowify Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Knowify the right HVAC solution for you? Explore 110 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/135791/Knowify/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Knowify 4.5 (110) [View alternatives](https://www.capterra.com/p/135791/Knowify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Knowify Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews KH Kira H Software ReviewerInformation Services, 2 - 10 employeesUsed the software for: 6-12 months. “Connecting active job costs with overall financial tracking in QuickBooks has minimized double entry and helped us track job margins The platform handles bidding, change order tracking, and progress billing well. While setting up complex job structures or working with Gantt dependencies requires some adjustment, the overall impact on office-to-field coordination and financial tracking makes it a strong tool for growing trace contractors“ September 19, 2026 JW Josh W DesignDesign, 2 - 10 employeesUsed the software for: Less than 6 months. “The interface can feel a bit dated, and some features take time to learn or require extra setup to use effectively.“ December 22, 2025 CH Christina H BookkeeperConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “I like that Knowify syncs with Quickbooks and allows us greater project management abilities, like tracking hours, project phase, AIA style billing and so much more.“ September 5, 2025 CU Carlos U General ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “There are times when the time tracking app glitches and closes.“ September 5, 2025 DC Dawn C Senior Project AccountantConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “It syncs with QuickBooks allowing you to facilitate and coordinate both your project management and financials in a single entry. “ September 5, 2025 TC Taylor C Managing PartnerConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “The Gannt chart capabilities are clunky and a little complicated when it comes to dependencies.“ September 3, 2025 CU Carlos U General ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Knowify allows you to see the GP of your projects quickly and has a simple ways of accessing many tools.“ September 5, 2025 SS Sully S Director of OperationsConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “One of the pain points with Knowify is the generalities of its permission structure. “ August 2, 2023 ## Showing most helpful reviews Showing 1-25 of 110 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Software Reviewer Used the software for: Less than 1 year ### "Excellent project management and job costing software for trade" September 21, 2026 4.0 Knowify has streamlined our project management and operational tracking. Connecting active job costs with overall financial tracking in QuickBooks has minimized double entry and helped us track job margins The platform handles bidding, change order tracking, and progress billing well. While setting up complex job structures or working with Gantt dependencies requires some adjustment, the overall impact on office-to-field coordination and financial tracking makes it a strong tool for growing trace contractors Pros I really enjoyed the Real-Time Job Costing & Profitability, Tracking estimates against actual labor, material, and sub-contractor costs gives instant visibility into project margins.Integrated WorkflowA Another thing i liked was Combining estimates, change orders, RFIs, submittals, and progress billing into a single platform eliminates the need to cross-reference multiple spreadsheets Cons The Learning Curve for Advanced Setup was quite While basic navigation is simple, setting up custom workflows, phase dependencies, and complex billing structures takes time to learn. Price Point for Small Teams: The entry-level price can be a bigger investment for smaller sub-contractors or solo operators compared to basic scheduling apps. Review Source R Reviewer Estimator Used the software for: 1-3 years ### "GREAT PROGRAM" January 6, 2026 5.0 Great experience. Have had it on my work computer for years now and have been impressed and it only gets better as they update the program. Pros Easy and simple to use. I never have an issue with getting from one area of the program to the next quickly. Cons Nothing. It all works amazing. Every few months they add a new feature that makes the experience with knowify even easier Review Source R Reviewer Design Used the software for: Less than 1 year ### "Knowing Knowify" December 24, 2025 5.0 Overall, Knowify is a solid tool for managing costs and profitability, but it works best once you’re familiar with the system. Pros Knowify does a good job of tracking job costs, budgets, and invoices, giving clear visibility into project finances. Cons The interface can feel a bit dated, and some features take time to learn or require extra setup to use effectively. Review Source R Reviewer Business Manager Used the software for: 3-5 years ### "Great Product" November 10, 2025 5.0 Pros Easy navigation and the workflow integration is top notch. Having invoicing, ability to create service orders as well as project proposals makes everything much smoother. Cons The inability to have multiple templates for proposals and also not being able to edit or change the proposal template without contacting knowify's it team. Review Source R Reviewer Construction Accounting Specialist, Certified QuickBooks ProAdvisor Used the software for: Less than 1 year ### "Absolutely the best job costing app for subcontractors and trades that integrates with QuickBooks." October 30, 2017 5.0 We love sharing this software and its great features with our construction clients. To my mind there is no better job costing app on the market today for subcontractors and tradesmen in commercial construction. Pros The 2-way sync with QuickBooks; the ability to create AIA style billings directly out of the program (no duplicate entering); the integrations with great apps like ClockShark and Tsheets; the great dashboard on which you can monitor the profitability of each current job; the ease with which you can budget and bid from within the software; the wealth of available reports; and so much more. Cons Some improvements could be made to the service ticket side of the program to make it more comprehensive; if a PO is fulfilled in QuickBooks there is no way to match it in Knowify, so it has to be closed out manually on the Knowify side. Review Source R Reviewer Managing Member Used the software for: 3-5 years ### "tool for managing jobs and cash flow" September 1, 2025 5.0 Pros Integrated estimating + project management + billing saves us huge admin time. Love how RFIs, submittals, and change orders all tie back into budgets. The QuickBooks sync is clean compared to other platforms we’ve tried. Cons Knowify has helped us run tighter jobs, cut down on back-and-forth, and keep clients updated. It’s become our main hub for estimates, project tracking, and financials. Strong value for a growing contractor. Review Source R Reviewer Office Manager Used the software for: 1-3 years ### "Concerns with Knowify" December 27, 2018 3.0 Knowify allows me to better track materials and labor. Overall, it's alright as a support tool but I feel it still has a long way to go. Knowify Support basically refers to the user manual for any questions - may as well start there before contacting them. Pros Allows me to have a front-end to Quickbooks and provides for a little better job tracking. We previously tracked jobs manually. Knowify also has some helpful reports. Cons When you first start using Knowify, it is not user friendly. There are many "quirks" in the system. We have submitted requested all through 2018 for some of these to be addressed. Our company cannot be the only user experiencing some of these issues. Using Knowify has helped but is still lacking for my purposes. Examples: adding another default phase for Subcontractors - the entry of this data now is awful. Support has not be terrific. Job numbering - if jobs are initiated in Knowify or Quickbookos, if the are communicating properly, the LAST number issued should automatically populate. This does not happen, even though Support says to mark it in preferences - it is flagged. Review Source R Reviewer Office Manager Used the software for: 3-5 years ### "Very User friendly/great customer service" September 8, 2025 4.0 Very satisfied, customer service is very responsive. Would like to see more attention given to entering change orders and how they relate to Po's. Pros Very user friendly, help desk response time is great. Love that it syncs well with quick books online. Cons Would like Knowify to have more options when entering change orders. Just had a meeting with our account manager about this Review Source R Reviewer Director of Project Finance Used the software for: Less than 1 year ### "Good platform with excellent customer service" September 10, 2025 4.0 Wonderful, everyone is pleasant and we are really getting a good look at out jobs, profits and margins. That's very important Pros The customer service is amazing as someone who has never dealt with Knowify. Also I like that you can really see how your project is doing. Cons Im not too fond of the billing aspect of it. Like the fact that you cannot switch to AIA once it is fixed if there is an open change order. I feel like of nothing has been billed you should still be able to change Review Source R Reviewer Bookkeeper Used the software for: Less than 1 year ### "Project Management and QBO sync" September 16, 2025 5.0 Overall, Knowify has been a great fit for our company, allowing us to increase our project management abilities and cost control. Pros I like that Knowify syncs with Quickbooks and allows us greater project management abilities, like tracking hours, project phase, AIA style billing and so much more. There is a slight learning curve when setting up projects and linking things in the background. I believe it is a great value for the money. Cons I would like to be able to pick up the phone and make a call occasionally and not have to communicate via email. Although the team has been great about getting a speedy reply. Review Source R Reviewer Assistant Office Manager Used the software for: Less than 1 year ### "New user insights" September 17, 2025 4.0 Overall getting started in Knowify was quite daunting, we have been working with Knowify now for two months and we are all learning something new each day. The ask a question through the support tab has been very helpful Pros I love the fact that Knowify is cloud based, It has given our office more avenues to perform our daily duties. Cons What I have found most unfavorable is how when working with the Forman time reporting you have to be very careful of the date. I have not found out where if after time has been added in and the date was not changed at the beginning you have to restart the whole day or go into the review time tab and correct each entry. Can be a time costing mistake to not have the proper day when you start Review Source R Reviewer Business Manager Used the software for: 3-5 years ### "Knowify is a great fit for a small GC firm" September 22, 2025 5.0 Customer service is exceptional, problems are resolved incredibly fast, most times within the hour. Training has been great, loving all the deep dive training that is available. There are a few nuances with the system, but overall, it has been fairly easy to learn to use for both the office staff and field personnel. Billing is straight forward and clear. I like having the ability to manage my own users. Pros As a small GC with limited management staff, Knowify is comprehensive enough to cover most things but not too big that the system becomes cumbersome to manage. AIA billing is primary reason we selected this product for our business. The ability to sync financial transactions with Quickbooks is also a key feature we could not do without. Cons The submittal process is not ideal, the flow is difficult to manage and it is lacking some functionality that would be nice to help manage the submittal process. Project Management/Scheduling is adequate, but definitely has some room for improvement. And for subcontracts, I don't like that a single subcontract cannot include multiple phases of a project. Review Source R Reviewer Office Administration Used the software for: 1-3 years ### "Knowify Provides Ease of Doing Business" October 6, 2025 4.0 Knowify was a totally new way of doing business for us, so there was a learning curve for sure, but it really has made things simpler for us. It's easy to collaborate with our customers using this platform. Pros It makes our job costing and management much easier. We used to use paper as backup for our transactions, now mostly everything is electronic, and with the numbering system it's easy to find what you're looking for fast. Invoicing and payments are easy to track. The platform seems secure as well. So far the value for our money has been worth it. Cons There are changes made behind the scenes that are not always the best for our business, but they are able to adapt to our needs. Review Source R Reviewer CEO Used the software for: 3-5 years ### "Knowify has been great for or small remodeling business. " September 9, 2025 5.0 We've used it since 2021 and I wouldn't switch to a different system. Every time I have a question they support team is super helpful. Pros Makes tracking jobs, prospects and labor costs easy. I also like how easy it make invoicing. Before using Knowify we didn't really have a true understanding of our labor costs. Cons I wish the tasks for the job would be in the actual job profile- not just the task bar. That's really it. The customer support is great. Review Source Sully S. Director of Operations Used the software for: Less than 1 year ### "Up Your Game with Knowify" August 3, 2023 4.0 Everyone on the team is pleased with Knowify. Even the ones who were difficult to achieve buy-in from now see not only the necessity, but the value in having such a tool at their disposal. Knowify makes the task of managing our projects better. Pros Being able to track jobs, their profitability, our productivity/efficiency , job costing, expense management is a game-changer. The reporting and data we get from Knowify allows us to investigate areas where we need to improve, and then implement processes to achieve our goals.If we had to choose one thing that Knowify does it is Change Order Management. We are able to capture revenue from change orders more frequently, and for more completely than before Knowify. This alone is ROI making it worth every penny of our investment. We recommend Knowify to other subcontractors, and GCs regularly. Since we know what it has done for us, we share the benefits with others. The more organized our customers and other subs are, the better the entire industry becomes!We can't sing the praises of Knowify without mentioning their customer service. They provide the absolute BEST support of any platform we have ever used. Bar none! Their training is stellar, and their ongoing improvement of their product is impressive. They have now begun monthly focused training which I personally will not miss, and encourage my team to attend as part of their own development. Cons One of the pain points with Knowify is the generalities of its permission structure. We are actually working with their developers to create a more granular approach to this issue. Even though this is a "con," the fact that they truly listen and embrace our concerns, and then propose actual solutions is something we value greatly in our relationship with the Knowify team!On a lighter note, some of our folks just didn't like the name "Knowify." So, we took the orange "O" with the dashes on top and decided it was a head with a spiked hairdo. As such, we affectionately nicknamed Knowify. We call him "Spike"! Review Source MM Matt M. Owner Used the software for: 3-5 years ### "Tile company user" July 31, 2023 4.0 Good option for us because of the price. We use another full feature software for our construction business. Pros Lightweight and easy to train others. Simple and fast quoting functions. Cons Mobile app is built for field personnel and doesn’t have the features I need for sales as an owner. No CRM. Workflow is clunky for scheduling. Financial integration with Quickbooks is very basic. Review Source R Reviewer Operations Manager Used the software for: 3-5 years ### "Just because" May 1, 2023 4.0 Great Pros How easy it is to track the guys hours and Check in. Cons It doesn't remember the previous jobs you clock into Review Source R Reviewer Bookkeeper Used the software for: Less than 1 year ### "Knowify is a great produt" August 9, 2023 4.0 Pros Knowify is very intuitive. It is easy to use and immensely helps with our daily project needs. Cons Knowify can seem sluggish when I am entering numerous bills. Review Source Shawn R. Estimator Used the software for: Less than 1 year ### "Knowify, for easier management." October 18, 2024 4.0 Knowify made it simple to build quotes for our contractors and easy to communicate inside and outside of the business. Pros It was easy to edit invoice line items and customize proposals. Cons It would be nice to be able to move line items around to reorganize items without having to delete everything to move up a line item. Review Source R Reviewer President Used the software for: 1-3 years ### "Knowify has drastically simplified the admin side of our business. " May 21, 2018 4.0 Job costing & tracking, easy AIA style billing / invoicing. Pros The biggest pro of this is the step-by-step process from bidding to proposal to billing. We are easily able to track and manage each step of the process, produce AIA style invoices efficiently and track all payments in one application. And a huge shout-out to customer support - anytime I have an issue, they respond and are able to help us out within an hour or two (even outside of business hours). Cons Every once in a while there will be a glitch, sending payments over to quickbooks an extra time (but this also could be our synching with banking...). Either way, it's an easy fix as long as you are also managing your books correctly. Review Source VR Verified Reviewer Office Manager/ Staff Accountant Used the software for: 1-3 years ### "Recommend Knowify" December 14, 2018 5.0 It has cut our administrative time in half. Pros Knowify is very user friendly and easy to use. It comes with AIA Billing at a very affordable price. It also syncs to our Quickbooks so there is no need for double entry. Cons I would like to see a more itemized schedule of values. Review Source Verified Reviewer Director of Marketing and Sales Used the software for: 1-3 years ### "Business Tool" December 12, 2018 3.0 Continuity through our sales process. Pros It has many useful features, templates, job costing, digital signature, customer support is fantastic. Cons User interface is a little clunky. Reports have a long way to go. Review Source R Reviewer COO Used the software for: 1-3 years ### "Game Changer for my company" October 11, 2019 5.0 Te main problem that I solved was time, now I have the bidding and invoicing in the same program. Pros I like the ease of use, bidding and invoicing functions most. Cons Imputing receipts and job costs. I am getting better at the process but I wish there were an easier way. Review Source R Reviewer Office Manager Used the software for: 1-3 years ### "I really like how responsive the Knowify team is to questions and support!" May 21, 2018 5.0 Keeping close tabs on project P&L's is great with Knowify. Project Managers/Admin can pull data at any time to keep up-to-date on project costs. We like being able to use AIA billing through Knowify. Finding one place to apply all job costs to a project is great! Pros We all like how we have been able to provide ideas/needs to Knowify and see them integrate many of those into their updates and new options. Cons There are still some functions that area holding us back in what we are able to do with Knowify, specifically billing. We have been told that they are working on those options, but the sooner those are added the better workflow we will have using their system. Review Source R Reviewer owner Used the software for: 3-5 years ### "Great Product " January 25, 2021 5.0 great product Pros AIA features - Cons be able to update each customer to specific AIA documents (templates) Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.