# Knowify Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Knowify the right Construction Accounting solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135791/Knowify/reviews --- Knowify 4.5 (109) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 19th, 2026 # Reviews of Knowify Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews CH Christina H BookkeeperConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “I like that Knowify syncs with Quickbooks and allows us greater project management abilities, like tracking hours, project phase, AIA style billing and so much more.“ September 5, 2025 JW Josh W DesignDesign, 2 - 10 employeesUsed the software for: Less than 6 months. “The interface can feel a bit dated, and some features take time to learn or require extra setup to use effectively.“ December 22, 2025 DC Dawn C Senior Project AccountantConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “It syncs with QuickBooks allowing you to facilitate and coordinate both your project management and financials in a single entry. “ September 5, 2025 CU Carlos U General ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “There are times when the time tracking app glitches and closes.“ September 5, 2025 CU Carlos U General ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Knowify allows you to see the GP of your projects quickly and has a simple ways of accessing many tools.“ September 5, 2025 TC Taylor C Managing PartnerConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “The Gannt chart capabilities are clunky and a little complicated when it comes to dependencies.“ September 3, 2025 GL Geni L Business ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “The ability to sync financial transactions with Quickbooks is also a key feature we could not do without.“ September 19, 2025 SS Sully S Director of OperationsConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “One of the pain points with Knowify is the generalities of its permission structure. “ August 2, 2023 ## Showing most helpful reviews Showing 1-25 of 109 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tonya S. Construction Accounting Specialist, Certified QuickBooks ProAdvisor Accounting Used the software for: 6-12 months ### "Absolutely the best job costing app for subcontractors and trades that integrates with QuickBooks." October 28, 2017 5.0 We love sharing this software and its great features with our construction clients. To my mind there is no better job costing app on the market today for subcontractors and tradesmen in commercial construction. Pros The 2-way sync with QuickBooks; the ability to create AIA style billings directly out of the program (no duplicate entering); the integrations with great apps like ClockShark and Tsheets; the great dashboard on which you can monitor the profitability of each current job; the ease with which you can budget and bid from within the software; the wealth of available reports; and so much more. Cons Some improvements could be made to the service ticket side of the program to make it more comprehensive; if a PO is fulfilled in QuickBooks there is no way to match it in Knowify, so it has to be closed out manually on the Knowify side. Review Source CF Carl F. Managing Member Construction Used the software for: 2+ years ### "tool for managing jobs and cash flow" August 29, 2025 5.0 Pros Integrated estimating + project management + billing saves us huge admin time. Love how RFIs, submittals, and change orders all tie back into budgets. The QuickBooks sync is clean compared to other platforms we’ve tried. Cons Knowify has helped us run tighter jobs, cut down on back-and-forth, and keep clients updated. It’s become our main hub for estimates, project tracking, and financials. Strong value for a growing contractor. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing Knowify Priced right for a growing contractor who couldnt afford Procore at the moment Review Source ES Elizabeth S. Office Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Concerns with Knowify" December 14, 2018 3.0 Knowify allows me to better track materials and labor. Overall, it's alright as a support tool but I feel it still has a long way to go. Knowify Support basically refers to the user manual for any questions - may as well start there before contacting them. Pros Allows me to have a front-end to Quickbooks and provides for a little better job tracking. We previously tracked jobs manually. Knowify also has some helpful reports. Cons When you first start using Knowify, it is not user friendly. There are many "quirks" in the system. We have submitted requested all through 2018 for some of these to be addressed. Our company cannot be the only user experiencing some of these issues. Using Knowify has helped but is still lacking for my purposes. Examples: adding another default phase for Subcontractors - the entry of this data now is awful. Support has not be terrific. Job numbering - if jobs are initiated in Knowify or Quickbookos, if the are communicating properly, the LAST number issued should automatically populate. This does not happen, even though Support says to mark it in preferences - it is flagged. Review Source JW Josh W. Design Design Used the software for: Less than 6 months ### "Knowing Knowify" December 22, 2025 5.0 Overall, Knowify is a solid tool for managing costs and profitability, but it works best once you’re familiar with the system. Pros Knowify does a good job of tracking job costs, budgets, and invoices, giving clear visibility into project finances. Cons The interface can feel a bit dated, and some features take time to learn or require extra setup to use effectively. Review Source SB Susan B. Office Manager Construction Used the software for: 2+ years ### "Very User friendly/great customer service" September 4, 2025 4.0 Very satisfied, customer service is very responsive. Would like to see more attention given to entering change orders and how they relate to Po's. Pros Very user friendly, help desk response time is great. Love that it syncs well with quick books online. Cons Would like Knowify to have more options when entering change orders. Just had a meeting with our account manager about this Switched from [FOUNDATION](https://www.capterra.com/p/2032/FOUNDATION/) Foundation was too detailed and time consuming for what we needed. Hard to generate reports. Review Source SM Silvana M. Director of Project Finance Construction Used the software for: Less than 6 months ### "Good platform with excellent customer service" September 9, 2025 4.0 Wonderful, everyone is pleasant and we are really getting a good look at out jobs, profits and margins. That's very important Pros The customer service is amazing as someone who has never dealt with Knowify. Also I like that you can really see how your project is doing. Cons Im not too fond of the billing aspect of it. Like the fact that you cannot switch to AIA once it is fixed if there is an open change order. I feel like of nothing has been billed you should still be able to change Switched from [plexxis](https://www.capterra.com/p/126586/WinBID/) It was not effective in cost management. We didnt have a good grip on profits Review Source CH Christina H. Bookkeeper Construction Used the software for: 6-12 months ### "Project Management and QBO sync" September 5, 2025 5.0 Overall, Knowify has been a great fit for our company, allowing us to increase our project management abilities and cost control. Pros I like that Knowify syncs with Quickbooks and allows us greater project management abilities, like tracking hours, project phase, AIA style billing and so much more. There is a slight learning curve when setting up projects and linking things in the background. I believe it is a great value for the money. Cons I would like to be able to pick up the phone and make a call occasionally and not have to communicate via email. Although the team has been great about getting a speedy reply. Alternatives considered [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Knowify Scalability - being able to use some features and grow into others, Cost - good price, and QBO integration Review Source GL Geni L. Business Manager Construction Used the software for: 2+ years ### "Knowify is a great fit for a small GC firm" September 19, 2025 5.0 Customer service is exceptional, problems are resolved incredibly fast, most times within the hour. Training has been great, loving all the deep dive training that is available. There are a few nuances with the system, but overall, it has been fairly easy to learn to use for both the office staff and field personnel. Billing is straight forward and clear. I like having the ability to manage my own users. Pros As a small GC with limited management staff, Knowify is comprehensive enough to cover most things but not too big that the system becomes cumbersome to manage. AIA billing is primary reason we selected this product for our business. The ability to sync financial transactions with Quickbooks is also a key feature we could not do without. Cons The submittal process is not ideal, the flow is difficult to manage and it is lacking some functionality that would be nice to help manage the submittal process. Project Management/Scheduling is adequate, but definitely has some room for improvement. And for subcontracts, I don't like that a single subcontract cannot include multiple phases of a project. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Knowify Price and complexity of the other system. Review Source RO Rachel O. Office Administration Construction Used the software for: 1-2 years ### "Knowify Provides Ease of Doing Business" September 23, 2025 4.0 Knowify was a totally new way of doing business for us, so there was a learning curve for sure, but it really has made things simpler for us. It's easy to collaborate with our customers using this platform. Pros It makes our job costing and management much easier. We used to use paper as backup for our transactions, now mostly everything is electronic, and with the numbering system it's easy to find what you're looking for fast. Invoicing and payments are easy to track. The platform seems secure as well. So far the value for our money has been worth it. Cons There are changes made behind the scenes that are not always the best for our business, but they are able to adapt to our needs. Review Source ML Mallory L. CEO Construction Used the software for: 2+ years ### "Knowify has been great for or small remodeling business. " September 3, 2025 5.0 We've used it since 2021 and I wouldn't switch to a different system. Every time I have a question they support team is super helpful. Pros Makes tracking jobs, prospects and labor costs easy. I also like how easy it make invoicing. Before using Knowify we didn't really have a true understanding of our labor costs. Cons I wish the tasks for the job would be in the actual job profile- not just the task bar. That's really it. The customer support is great. Review Source JD Janel D. Adminstrator Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Getting to understand the system of Knowify " July 28, 2023 5.0 Pros It's pretty easy. There is a lot to know. The YouTube videos do help. Cons I cant say I dont like anything about it. It's just a matter of my own personal to understand the functions and how to execute the work properly. I think overall it's pretty great and easy to perform my job duties. Reason for choosing Knowify The cost of this system is the best for this company I work at per my boss. So, for what we need to do to get work completed and functioned properly this is the system that works best. Review Source AT Autumn T. Metal Fab Construction Used the software for: 2+ years ### "Our company uses Knowify daily" July 28, 2023 5.0 The customer service from Knowify is amazing - they get back with quickly to answer any questions or concerns. They even hold webinars when they update things or just as a general topic webinar about the features. Pros Our company uses Knowify to track jobs for the most part. We love the organization of everything. Just very easy to use. We will continue using Knowify. Cons N/A Everything that we use Knowify for has worked to our advantage. I wish there were more reporting options - one that could pull all jobs and show all the information we are looking for. But overall we are pleased. Review Source MK Matthew K. Director Construction Used the software for: 6-12 months ### "GK Engineering UK Steel Contractor " August 2, 2023 5.0 Cost control is much better in my business now. Pros Online. Easy integration. Running quickly. Cons Client billing, retention and outstanding monies sometimes frustrating. Amending invoices can cause issues. Switched from [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) Lots of frustrating issues Review Source TB Tierney B. Office Manager Construction Used the software for: 6-12 months ### "As a Quickbooks desktop Beta customer, we are still ironing out some sync troubles." October 24, 2017 4.0 The online-ability is great for the boss in the field, but with QBD we have had to establish work arounds. Pros Knowify has many modules that are useful, however they do not all work with QBD quite yet. Once they can get the sync figured out it will be a one-stop-shop for estimating, time-tracking, invoicing, scheduling. We do not use the Plan and Track feature, but I can see how that could be VERY helpful. Emailing customers is very easy. Purchase orders are EASY to send. Getting customer signatures is EASY. Cons 1) The billing module is very detailed, so it takes a long time to enter bills. There should be a shortcut around entering an "Item" that allows choosing an expense account. And maybe allocate to the job not based on an item in contract. Also Autofill feature? Or a Copy previous bill? 2) Default accounts are confusing. For a long time they did not save after I entered them. And many of them do not allow us to choose a COGS type account. 3)Time tracker does not sync at all. 4) Sub customer doesn't autofill address of top customer. 5)Estimate/Invoice template formats are not editable - I want to adjust which fields and where they go on the document. 6)Can't do a $0 estimate -sometimes a customer wants to choose from options. 7) Class info did not sync 8) In Plan and Track the work order should autofill item description from the contract 9) t would be great if Comments were visible in Time entries Instead of having to click on them to see. Review Source JM Joel M. President Construction Used the software for: Less than 6 months ### "Wanted to make this a priority for my business, but customer service is terrible. " February 25, 2018 4.0 A good idea of what I want. Otherwise, no benefit at all. This software, by itself, is a great concept, but the management team and the connectivity with my normal QB software is abhorrent. Pros Makes bids, change-orders, and scheduling easy. In theory - but not actuality - it should link with Quickbooks, which, if working, would be awesome. Cons Customer service doesn't take the time to determine what is wrong. There are several tiers of people who are trying to help, but they continue to give a quick reaction to solve the problem and don't really help. The program itself only links with Quickbooks occasionally. If you don't input information perfectly, it scrambles your numbers and can throw all of your books off. Getting access to human help is hard. The input work is way more work than the results. Review Source Response from Knowify February 28, 2018 Hello Joel, We are sorry to hear of your bad experience with our customer support. We at Knowify put an extremely high priority on all tickets and the majority of our customers will agree that this is one of the strongest parts of Knowify (as shown in many reviews on this page). Your specific case threw us a curveball, as you had deleted your access to Knowify on a Friday night. Our customer support team is made up of specially trained technicians based out of the US, so dealing with a non-standard issue in the after hours might take a bit longer, especially if we have to involve our tech team. Even still, we did have your account back up by 7am the following morning. Given that you like the product and the idea behind it, we hope you can work beyond this to try Knowify again in the future. ~The Knowify Team SS Sara S. President Construction Used the software for: 1-2 years ### "Knowify has drastically simplified the admin side of our business. " May 15, 2018 4.0 Job costing & tracking, easy AIA style billing / invoicing. Pros The biggest pro of this is the step-by-step process from bidding to proposal to billing. We are easily able to track and manage each step of the process, produce AIA style invoices efficiently and track all payments in one application. And a huge shout-out to customer support - anytime I have an issue, they respond and are able to help us out within an hour or two (even outside of business hours). Cons Every once in a while there will be a glitch, sending payments over to quickbooks an extra time (but this also could be our synching with banking...). Either way, it's an easy fix as long as you are also managing your books correctly. Review Source VR Verified Reviewer Office Manager/ Staff Accountant Construction Used the software for: 1-2 years ### "Recommend Knowify" December 13, 2018 5.0 It has cut our administrative time in half. Pros Knowify is very user friendly and easy to use. It comes with AIA Billing at a very affordable price. It also syncs to our Quickbooks so there is no need for double entry. Cons I would like to see a more itemized schedule of values. Review Source VR Verified Reviewer Director of Marketing and Sales Construction Used the software for: 1-2 years ### "Business Tool" December 11, 2018 3.0 Continuity through our sales process. Pros It has many useful features, templates, job costing, digital signature, customer support is fantastic. Cons User interface is a little clunky. Reports have a long way to go. Review Source DC David C. COO Construction Used the software for: 1-2 years ### "Game Changer for my company" October 8, 2019 5.0 Te main problem that I solved was time, now I have the bidding and invoicing in the same program. Pros I like the ease of use, bidding and invoicing functions most. Cons Imputing receipts and job costs. I am getting better at the process but I wish there were an easier way. Alternatives considered [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Knowify Cost and ease of use. Review Source JE Jenn E. Office Manager Construction Used the software for: 1-2 years ### "I really like how responsive the Knowify team is to questions and support!" May 16, 2018 5.0 Keeping close tabs on project P&L's is great with Knowify. Project Managers/Admin can pull data at any time to keep up-to-date on project costs. We like being able to use AIA billing through Knowify. Finding one place to apply all job costs to a project is great! Pros We all like how we have been able to provide ideas/needs to Knowify and see them integrate many of those into their updates and new options. Cons There are still some functions that area holding us back in what we are able to do with Knowify, specifically billing. We have been told that they are working on those options, but the sooner those are added the better workflow we will have using their system. Review Source Ryan A. Owner Used the software for: 1-2 years ### "I have a small contracting business and this software combined with QuickBooks works great." October 24, 2017 5.0 The ability to easily track my projects costs and to keep track of employees time in order to run payroll. Pros It allows me to track costs per project. Time entry is very easy and when combined with QuickBooks allows me to run payroll quickly. The reporting system makes it easy for me to perform my work in progress calculations and all my financials. Review Source EC Esther C. Director of Business Systems Used the software for: 1-2 years ### "Knowify is a great tool that has transformed our project management. " May 15, 2018 5.0 Pros Knowify is intuitive, manages job costing well, and most importantly ties all aspects of a job together in one, easy to understand space. Cons By far the worst thing about Knowify is the reporting. Though there are numerous reports built in, they are not easily manipulated, and they filter data depending on how it is put into the software. This is especially true for invoicing, though it is mainly a project management software and not an accounting software Review Source JC Jacob C. Operations manager Construction Used the software for: I used a free trial ### "New customer in the subcontractor trade" April 2, 2019 5.0 So far while still in trial I can not wait to show my boss this who has been relying on me to find a PM software for the company! Pros I really love how I can keep track of all my jobs from active to still in bid process. I can schedule guys to any job, do time sheets, and even a catalog to help us keep track of pricing and material pick ups! It topped the cherry for us when we discovered the app.. with many Spanish employees this is the first app I’ve seen that can work in Spanish. And the punch in and clock out feature along with geo fencing is very nice. Cons I wish the specific labor rates could be involved in one of the lower plans instead of the highest plan, which is legit the only reason I have to use their highest plan. Review Source NK Nate K. Operations Manager Used the software for: 6-12 months ### "Knowify has helped us streamline our estimating process." January 16, 2018 5.0 Pros Ease of use - Knowify is very easy to use, once set up. Online signatures is a great feature, and makes securing signatures a breeze. Online billing Sync's with quickbooks Cons Editing times in the time tracker is difficult. It took some time for our employees to get used to using the time tracker and fixing their time was difficult. Review Source KA Keith A. CEO Used the software for: 6-12 months ### "Knowify has given us a solution to a problem no-one else could solve" May 23, 2018 4.0 It gives us a solution to a problem that EVERY contracting business must have but no accounts software seems to recognize it as a challenge. Pros It allows us to release invoices, in part, each month - something that should be so simple but no-one else seemed to have found a simple way to do it. Support, when needed has been excellent and very prompt. Cons I would like to have an easier way to visualize what has been billed and what is not billed - but the new dashboard goes some way towards that. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.