---
title: "Knowify Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Knowify the right Job Costing solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/135791/Knowify/reviews/"
page_type: "reviews"
language: "en"
---

Knowify

4.5 (109)

[View alternatives](https://www.capterra.com/p/135791/Knowify/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated August 26th, 2026

# Reviews of Knowify

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

CH

Christina H

BookkeeperConstruction, 2 - 10 employeesUsed the software for: 6-12 months.

“I like that Knowify syncs with Quickbooks and allows us greater project management abilities, like tracking hours, project phase, AIA style billing and so much more.“

September 5, 2025

JW

Josh W

DesignDesign, 2 - 10 employeesUsed the software for: Less than 6 months.

“The interface can feel a bit dated, and some features take time to learn or require extra setup to use effectively.“

December 22, 2025

DC

Dawn C

Senior Project AccountantConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“It syncs with QuickBooks allowing you to facilitate and coordinate both your project management and financials in a single entry. “

September 5, 2025

CU

Carlos U

General ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“There are times when the time tracking app glitches and closes.“

September 5, 2025

CU

Carlos U

General ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“Knowify allows you to see the GP of your projects quickly and has a simple ways of accessing many tools.“

September 5, 2025

TC

Taylor C

Managing PartnerConstruction, 2 - 10 employeesUsed the software for: 6-12 months.

“The Gannt chart capabilities are clunky and a little complicated when it comes to dependencies.“

September 3, 2025

GL

Geni L

Business ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“The ability to sync financial transactions with Quickbooks is also a key feature we could not do without.“

September 19, 2025

SS

Sully S

Director of OperationsConstruction, 11 - 50 employeesUsed the software for: 6-12 months.

“One of the pain points with Knowify is the generalities of its permission structure. “

August 2, 2023

## Showing most helpful reviews

Showing 1-25 of 109 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tonya S.  
Construction Accounting Specialist, Certified QuickBooks ProAdvisor  
Accounting  
Used the software for: 6-12 months

### "Absolutely the best job costing app for subcontractors and trades that integrates with QuickBooks."

October 28, 2017

5.0

We love sharing this software and its great features with our construction clients. To my mind there is no better job costing app on the market today for subcontractors and tradesmen in commercial construction.

Pros

The 2-way sync with QuickBooks; the ability to create AIA style billings directly out of the program (no duplicate entering); the integrations with great apps like ClockShark and Tsheets; the great dashboard on which you can monitor the profitability of each current job; the ease with which you can budget and bid from within the software; the wealth of available reports; and so much more.

Cons

Some improvements could be made to the service ticket side of the program to make it more comprehensive; if a PO is fulfilled in QuickBooks there is no way to match it in Knowify, so it has to be closed out manually on the Knowify side.

Review Source

CF

Carl F.  
Managing Member  
Construction  
Used the software for: 2+ years

### "tool for managing jobs and cash flow"

August 29, 2025

5.0

Pros

Integrated estimating + project management + billing saves us huge admin time. Love how RFIs, submittals, and change orders all tie back into budgets. The QuickBooks sync is clean compared to other platforms we’ve tried.

Cons

Knowify has helped us run tighter jobs, cut down on back-and-forth, and keep clients updated. It’s become our main hub for estimates, project tracking, and financials. Strong value for a growing contractor.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reason for choosing Knowify

Priced right for a growing contractor who couldnt afford Procore at the moment

Review Source

ES

Elizabeth S.  
Office Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Concerns with Knowify"

December 14, 2018

3.0

Knowify allows me to better track materials and labor. Overall, it's alright as a support tool but I feel it still has a long way to go. Knowify Support basically refers to the user manual for any questions - may as well start there before contacting them.

Pros

Allows me to have a front-end to Quickbooks and provides for a little better job tracking. We previously tracked jobs manually. Knowify also has some helpful reports.

Cons

When you first start using Knowify, it is not user friendly. There are many "quirks" in the system. We have submitted requested all through 2018 for some of these to be addressed. Our company cannot be the only user experiencing some of these issues. Using Knowify has helped but is still lacking for my purposes. Examples: adding another default phase for Subcontractors - the entry of this data now is awful. Support has not be terrific. Job numbering - if jobs are initiated in Knowify or Quickbookos, if the are communicating properly, the LAST number issued should automatically populate. This does not happen, even though Support says to mark it in preferences - it is flagged.

Review Source

SB

Susan B.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Very User friendly/great customer service"

September 4, 2025

4.0

Very satisfied, customer service is very responsive. Would like to see more attention given to entering change orders and how they relate to Po's.

Pros

Very user friendly, help desk response time is great. Love that it syncs well with quick books online.

Cons

Would like Knowify to have more options when entering change orders. Just had a meeting with our account manager about this

Switched from

[FOUNDATION](https://www.capterra.com/p/2032/FOUNDATION/)

Foundation was too detailed and time consuming for what we needed. Hard to generate reports.

Review Source

SM

Silvana M.  
Director of Project Finance  
Construction  
Used the software for: Less than 6 months

### "Good platform with excellent customer service"

September 9, 2025

4.0

Wonderful, everyone is pleasant and we are really getting a good look at out jobs, profits and margins. That's very important

Pros

The customer service is amazing as someone who has never dealt with Knowify. Also I like that you can really see how your project is doing.

Cons

Im not too fond of the billing aspect of it. Like the fact that you cannot switch to AIA once it is fixed if there is an open change order. I feel like of nothing has been billed you should still be able to change

Switched from

[plexxis](https://www.capterra.com/p/126586/WinBID/)

It was not effective in cost management. We didnt have a good grip on profits

Review Source

CH

Christina H.  
Bookkeeper  
Construction  
Used the software for: 6-12 months

### "Project Management and QBO sync"

September 5, 2025

5.0

Overall, Knowify has been a great fit for our company, allowing us to increase our project management abilities and cost control.

Pros

I like that Knowify syncs with Quickbooks and allows us greater project management abilities, like tracking hours, project phase, AIA style billing and so much more. There is a slight learning curve when setting up projects and linking things in the background. I believe it is a great value for the money.

Cons

I would like to be able to pick up the phone and make a call occasionally and not have to communicate via email. Although the team has been great about getting a speedy reply.

Alternatives considered

[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Knowify

Scalability - being able to use some features and grow into others, Cost - good price, and QBO integration

Review Source

SG

Sherry G.  
Assistant Office Manager  
Construction  
Used the software for: Less than 6 months

### "New user insights"

September 12, 2025

4.0

Overall getting started in Knowify was quite daunting, we have been working with Knowify now for two months and we are all learning something new each day. The ask a question through the support tab has been very helpful

Pros

I love the fact that Knowify is cloud based, It has given our office more avenues to perform our daily duties.

Cons

What I have found most unfavorable is how when working with the Forman time reporting you have to be very careful of the date. I have not found out where if after time has been added in and the date was not changed at the beginning you have to restart the whole day or go into the review time tab and correct each entry. Can be a time costing mistake to not have the proper day when you start

Switched from

[Deltek ComputerEase](https://www.capterra.com/p/8686/ComputerEase/)

Knowify is cloud based and more than 1 user can be in the program at a time

Review Source

NT

Noah T.  
GM  
Construction  
Used the software for: 2+ years

### "Great Value"

April 28, 2023

4.0

Pros

It is easy to use, it has a lot to offer and they know what they can and can't do and will tell you honestly what they can and can't do. They don't try to sell you false claims.

Cons

There are some features that we would like added or added to, better reporting on things we need would be nice.

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Reason for choosing Knowify

They were not just focused on residential users, but also commercial users as well

Review Source

GL

Geni L.  
Business Manager  
Construction  
Used the software for: 2+ years

### "Knowify is a great fit for a small GC firm"

September 19, 2025

5.0

Customer service is exceptional, problems are resolved incredibly fast, most times within the hour. Training has been great, loving all the deep dive training that is available. There are a few nuances with the system, but overall, it has been fairly easy to learn to use for both the office staff and field personnel. Billing is straight forward and clear. I like having the ability to manage my own users.

Pros

As a small GC with limited management staff, Knowify is comprehensive enough to cover most things but not too big that the system becomes cumbersome to manage. AIA billing is primary reason we selected this product for our business. The ability to sync financial transactions with Quickbooks is also a key feature we could not do without.

Cons

The submittal process is not ideal, the flow is difficult to manage and it is lacking some functionality that would be nice to help manage the submittal process. Project Management/Scheduling is adequate, but definitely has some room for improvement. And for subcontracts, I don't like that a single subcontract cannot include multiple phases of a project.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing Knowify

Price and complexity of the other system.

Review Source

RO

Rachel O.  
Office Administration  
Construction  
Used the software for: 1-2 years

### "Knowify Provides Ease of Doing Business"

September 23, 2025

4.0

Knowify was a totally new way of doing business for us, so there was a learning curve for sure, but it really has made things simpler for us. It's easy to collaborate with our customers using this platform.

Pros

It makes our job costing and management much easier. We used to use paper as backup for our transactions, now mostly everything is electronic, and with the numbering system it's easy to find what you're looking for fast. Invoicing and payments are easy to track. The platform seems secure as well. So far the value for our money has been worth it.

Cons

There are changes made behind the scenes that are not always the best for our business, but they are able to adapt to our needs.

Review Source

JM

Jamie M.  
Owner Manager  
Construction  
Used the software for: 2+ years

### "Knowify review"

September 22, 2025

5.0

Overall very happy with Knowify. Knowify does what we need it to do. Knowify makes it easy to track job cost

Pros

Project organization. Job expense tracking. Knowify connects with Quickbooks for my book keeper to keep us up to date tracking job costs.

Cons

time in/out tracking on the app. Guys have a hard time with time entry. We have guys fill out hard copies too. Must be an easier way to log in/out

Review Source

SS

Sully S.  
Director of Operations  
Construction  
Used the software for: 6-12 months

### "Up Your Game with Knowify"

August 2, 2023

4.0

Everyone on the team is pleased with Knowify. Even the ones who were difficult to achieve buy-in from now see not only the necessity, but the value in having such a tool at their disposal. Knowify makes the task of managing our projects better.

Pros

Being able to track jobs, their profitability, our productivity/efficiency , job costing, expense management is a game-changer. The reporting and data we get from Knowify allows us to investigate areas where we need to improve, and then implement processes to achieve our goals.If we had to choose one thing that Knowify does it is Change Order Management. We are able to capture revenue from change orders more frequently, and for more completely than before Knowify. This alone is ROI making it worth every penny of our investment. We recommend Knowify to other subcontractors, and GCs regularly. Since we know what it has done for us, we share the benefits with others. The more organized our customers and other subs are, the better the entire industry becomes!We can't sing the praises of Knowify without mentioning their customer service. They provide the absolute BEST support of any platform we have ever used. Bar none! Their training is stellar, and their ongoing improvement of their product is impressive. They have now begun monthly focused training which I personally will not miss, and encourage my team to attend as part of their own development.

Cons

One of the pain points with Knowify is the generalities of its permission structure. We are actually working with their developers to create a more granular approach to this issue. Even though this is a "con," the fact that they truly listen and embrace our concerns, and then propose actual solutions is something we value greatly in our relationship with the Knowify team!On a lighter note, some of our folks just didn't like the name "Knowify." So, we took the orange "O" with the dashes on top and decided it was a head with a spiked hairdo. As such, we affectionately nicknamed Knowify. We call him "Spike"!

Review Source

MM

Matt M.  
Owner  
Construction  
Used the software for: 2+ years

### "Tile company user"

July 28, 2023

4.0

Good option for us because of the price. We use another full feature software for our construction business.

Pros

Lightweight and easy to train others. Simple and fast quoting functions.

Cons

Mobile app is built for field personnel and doesn’t have the features I need for sales as an owner. No CRM. Workflow is clunky for scheduling. Financial integration with Quickbooks is very basic.

Reason for choosing Knowify

Price and ease of training for field personnel.

Review Source

KU

Kenan U.  
Operations Manager  
Telecommunications  
Used the software for: 2+ years

### "Just because"

April 28, 2023

4.0

Great

Pros

How easy it is to track the guys hours and Check in.

Cons

It doesn't remember the previous jobs you clock into

Review Source

KK

Kim K.  
Bookkeeper  
Construction  
Used the software for: 6-12 months

### "Knowify is a great produt"

August 8, 2023

4.0

Pros

Knowify is very intuitive. It is easy to use and immensely helps with our daily project needs.

Cons

Knowify can seem sluggish when I am entering numerous bills.

Review Source

ST

Sean T.  
President  
Construction  
Used the software for: 2+ years

### "I highly recommend Knowify!"

February 9, 2021

4.0

Very happy with Knowify, it's continuously improving and great customer service. I highly recommend!!!

Pros

Great for creating and sending quotes, invoicing (syncs with QB), managing time entries from crew

Cons

It would be great if there was a pipeline for a project and if tasks could be created for project managers based on the stage in the pipeline. CRM could have touch points created for follow up with leads.

Review Source

GD

Gavin D.  
Owner  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Great for the sub-trades"

December 16, 2018

4.0

Knowify entered our business at the right time and it has been reliable. We've had our challenges navigating the options to find the right tools to use in each scenario, but it's been well employed since. Custom reports, automated tools, and a mobile event calendar would help knowify replace a few other tools that we are using

Pros

Knowify excels in connecting the user with the client in terms of financials. Contracts are made easily and change order management is a breeze

Cons

There are some inconsitincies in the UI where depending on the billing style of a project, different form fields are presented for very similar tasks. When creating a project, it's very important to know what information will be available to share to the client before attributing time or materials to the project. The calendar doesn't bring much value to our business where scheduling can be down to the 15 minute interval and mobile use is necessary.

Review Source

KK

Kristin K.  
Vice President  
Architecture & Planning  
Used the software for: 6-12 months

### "I really like the software. It has made our invoicing system so much easier and job costing."

October 24, 2017

5.0

I have recommended it. Better organization of invoice tracking and employee productivity.

Pros

I LOVE the invoicing system and contracts and having it sync with emails its great! Also the employees ability to check into a specific job. There is a lot to like. Also your customer service is great.

Cons

The CHECK/IN -OUT view vrs REVIEW time screen for clocking hours. I would prefer it these two features were combined with a running clock on clock/in out view. Im really working on my employees attendance record and lateness so when reviewing hours for payroll purposes it becomes redundant when I have to individually "fix" their clock in times. It's clunky and a little redundant. We also had problems with the old app but the new one seems to be working better as well as learning to use the job board more effectively. Also a way to change the job they are working on from the clock in/out view. I personally like this view the best not so crazy about review time.

Review Source

VR

Verified Reviewer  
Owner  
Construction  
Used the software for: I used a free trial

### "Great user interface, robust features and a reasonble price"

December 7, 2020

5.0

Pros

After an exhaustive search for a construction management software, we narrowed the search down to Contractor Foreman and Knowify. While the user interface is built very simply and is user friendly, which is a big plus when you have non-technologically advanced users like most construction employees tend to be (no offense), we opted for CF because it was half the price and offered a little more back end customization for our needs. If CF was not an option, we definitely would've went with Knowify.

Cons

The overall UI is great because it is easy enough for a 5th grader to learn, but it is also not as customizable as we needed.

Reason for choosing Knowify

Price and slightly more customization.

Review Source

MS

Michael S.  
CEO  
Accounting  
Used the software for: 6-12 months

### "This is how it should be and it's only getting better"

July 6, 2016

5.0

Knowify is singularly impressive in it's ability to speak to both the complex and real time needs of contractors while satisfying the employee, office staff, and the accountant's requirements. Our office has tried repeatedly to classify this program, as estimation, project management, AR, job costing, etc. when speaking with clients, and ultimately with each new client we find it is more than that, it is simply the right answer for the right problem for contractors. Combine Knowify's ever growing list of built in (and truly astonishing) benefits, with a staff who are willing to take our's, and I'm sure many, users suggestions for improved useage and the result is a company you want to see leading the market.

Pros

By far the best feature of Knowify is that, with a seemingly simple but comprehensive interface, the program is intuitively generating more beneficial outputs, then we could first imagine.

Cons

At first blush the interface seems very directed in how one should use it, but we began, after working with the demo, to find it slightly obtuse when faced with little ideosyncrasies common to many contractors. So far the team at Knowify has not disappointed in aiding us with these minor hiccups, which tended to be a lack of understanding on our end about certain settings, and not the program itself.

Review Source

VR

Verified Reviewer  
Office Manager  
  
Used the software for: Less than 6 months

### "Knowify helped our company streamline our job costing and invoicing. "

October 24, 2017

5.0

Streamlined job costing and invoicing.

Pros

I LOVE the time card input, the dashboard view of active jobs, and the expense syncing functionality to Quickbooks.

Cons

For jobs that are in process when the software is implemented, there is not a good way to get the data into Knowify to sync with Quickbooks. It would be helpful to have a little more flexibility when creating invoices, and if you had the option to create a detailed budget (Professional mode) for a job in Knowify but were able to track expenses at the job level.

Review Source

EC

Esther C.  
Director of Business Systems  
  
Used the software for: 1-2 years

### "Knowify is a great tool that has transformed our project management. "

May 15, 2018

5.0

Pros

Knowify is intuitive, manages job costing well, and most importantly ties all aspects of a job together in one, easy to understand space.

Cons

By far the worst thing about Knowify is the reporting. Though there are numerous reports built in, they are not easily manipulated, and they filter data depending on how it is put into the software. This is especially true for invoicing, though it is mainly a project management software and not an accounting software

Review Source

JC

Jacob C.  
Operations manager  
Construction  
Used the software for: I used a free trial

### "New customer in the subcontractor trade"

April 2, 2019

5.0

So far while still in trial I can not wait to show my boss this who has been relying on me to find a PM software for the company!

Pros

I really love how I can keep track of all my jobs from active to still in bid process. I can schedule guys to any job, do time sheets, and even a catalog to help us keep track of pricing and material pick ups! It topped the cherry for us when we discovered the app.. with many Spanish employees this is the first app I’ve seen that can work in Spanish. And the punch in and clock out feature along with geo fencing is very nice.

Cons

I wish the specific labor rates could be involved in one of the lower plans instead of the highest plan, which is legit the only reason I have to use their highest plan.

Review Source

NK

Nate K.  
Operations Manager  
  
Used the software for: 6-12 months

### "Knowify has helped us streamline our estimating process."

January 16, 2018

5.0

Pros

Ease of use - Knowify is very easy to use, once set up. Online signatures is a great feature, and makes securing signatures a breeze. Online billing Sync's with quickbooks

Cons

Editing times in the time tracker is difficult. It took some time for our employees to get used to using the time tracker and fixing their time was difficult.

Review Source

KA

Keith A.  
CEO  
  
Used the software for: 6-12 months

### "Knowify has given us a solution to a problem no-one else could solve"

May 23, 2018

4.0

It gives us a solution to a problem that EVERY contracting business must have but no accounts software seems to recognize it as a challenge.

Pros

It allows us to release invoices, in part, each month - something that should be so simple but no-one else seemed to have found a simple way to do it. Support, when needed has been excellent and very prompt.

Cons

I would like to have an easier way to visualize what has been billed and what is not billed - but the new dashboard goes some way towards that.

Review Source

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