# Page 2 | Service Fusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Service Fusion the right HVAC solution for you? Explore 308 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135788/Service-Fusion/reviews --- Service Fusion 4.3 (308) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 14th, 2026 # Page 2 - Reviews of Service Fusion ## Showing most helpful reviews Showing 26-50 of 308 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AB Andy B. Operations Manager Facilities Services Used the software for: 2+ years ### "Good but not easy to use." April 22, 2026 3.0 Lots of good features but design is full of frustrating quirks that make it difficult to use, especially for new users that are not aware of these quirks. One example would be when editing a customer's name. You have to click the save button twice for the change to be recorded. I would like to see functionality more consistent. On one report you click a radial button to export to excel, on others there is a button, on others there is an icon. Get the design team together and come up formats that work on all pages/reports. Pros Mapping jobs to make service calls more efficient is very useful. Service team is initially very responsive to issues. Cons I had to delete years worth of data because it was slowing down the system. Still slow but better. I expected a more efficient system that could handle our service and data and still perform as intended. Alternatives considered [Intuit Field Service Management](https://www.capterra.com/p/186363/Intuit-Field-Service-Management-ES/)[HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/) Reason for choosing Service Fusion GPS in the same package as service tracking along with reasonable sync to QuickBooks desktop. Review Source JB Johnathan B. Business Manager Utilities Used the software for: 6-12 months ### "Excellent CRM for Service Businesses with Great Support" April 15, 2026 4.0 Overall, I’ve had a great experience with . The setup process was easy, the support team has been responsive and helpful, and the software has provided many features that benefit my business. While I would like to see improvements to the time tracking tools, I would still highly recommend Service Fusion to other service-based businesses. Pros What I liked most about was how easy the implementation process was. Getting started was simple, and their support team has been excellent whenever I’ve needed help. The software offers many useful features that help keep my business organized and running smoothly, from scheduling to customer management. Overall, it has been a valuable tool for my business. Cons The main area where I think could improve is time tracking. The current system feels very basic and lacks some of the more advanced features that businesses may need for tracking employee time and productivity. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Service Fusion provided the features we were looking for while being a great value. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We needed a more robust system for managing our work orders. Review Source PW Pam W. Owner and Office Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Still needs improvement" April 15, 2026 3.0 Customer support is very responsive, albeit often doesn't know the answer to my issues. We have found some work arounds and still do many things manually because we often don't have time to be messing with software that is supposed to make our lives easier when we are running a business. Scheduling/Dispatch is easy enough. Pros is better than having nothing, and better than our previous service management program. The most recent search update and notifications are a huge improvement! Hoping Service Fusion keeps its promise to keep updating their system. Scheduling is easy! Cons 's reporting is useless, as it's impossible to run a valid report on all active service/maintenance plans. You can't run job reports, for example, to be able to determine how long it takes us to complete a job. The Sales Tax is an absolute nightmare. The ITEMS should be either taxable or non taxable, but the way it is now, if you add a new product or service to your company, you must go through all of your taxing jurisdictions, in our case over 102 and add the new product/service to each taxing jurisdiction itself. Syncing to QB commonly causes issues on our financials, as the sales tax is always .01 over or under. There should be a section for "office notes" that the guys in the field do not see for billing/scheduling/back office info. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Service Fusion We chose SF because of the cost. In the service industry, the turnover is moderate, so managing new users and removing terminated employees, keeping up with that to we don't get overcharged, sounded too cumbersome long term. Switched from [Corrigo](https://www.capterra.com/p/14544/Corrigo-CMMS-Property-Mgmt/) The interface for Corrigo was way outdated and it took too many steps to schedule a job. Plus, for the office to review field photos, we had to download them to view them! Review Source PG Paul G. Director of Operations Environmental Services Used the software for: 2+ years ### "The best all around CRM for HVAC" April 15, 2026 5.0 We have been a customer for almost 10 years for a reason. The support is quick and always willing to help Pros Ease of use and intuitive layout. Everything you need for a CRM is easily accessible via the app or the online dashboard. Super easy to learn and definitely the best value for your money. We tested over 12 other software options for our Commercial HVAC company and always came back to as the best option for data management, security, and the easy scheduling. Cons The app was a little sluggish at time and did not have an offline mode but there is now a new app, as of the other day. Looking forward to all of those improvements. My only complaint is not at the fault of . Its Quickbooks. It would be nice if they offered other accounting software options. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) Reason for choosing Service Fusion Cost, UI, and functionality. Also Quickbooks Desktop at the time was a big selling point. Not many supported that at the time. We have since changed to QBO. Review Source GS Gregg S. Director of Operations Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "A passable, low cost Service management software" April 15, 2026 4.0 It has been an ok experience. It is just very slow to update the software or add meaningful features. Without Offline mode, it can be useless somedays. Pros Tracking all our notes and equipment in one place accessible to all staff. Ability to use a phone app to enter customer and job data. Cons The App does not work if there is no signal. We have a lot of areas that do not have a good signal. Also the lack of any type of document/form creation, ie: Safety Forms, Maintenance forms, OSHA - similar to Site Docs. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[BlueFolder](https://www.capterra.com/p/109930/BlueFolder/)[BuildOps](https://www.capterra.com/p/194155/BuildOps/)[Fieldwire](https://www.capterra.com/p/142801/Fieldwire/) Reason for choosing Service Fusion Some felt very new with few features, some did not have the equipment tracking, some were extremely expensive, some sales people were very vague, and some of them didn't feel right. Review Source BS Brandy S. Office Manager Consumer Services Used the software for: 2+ years ### "Good for the money- needs more work" April 16, 2026 4.0 Its a bit of a roller coaster. I really like the product but some of the software glitches and they don't ever seem to be in a hurry to fix it. I wish they took their problems more seriously. Pros I like a lot of the customization, they have a lot in their system for the price you pay. The dispatch grid is nice to see everything and being able to customize what things it shows is great. Cons When we have a problem with any of the features we call tech support. They have taken up to a year and a half to fix an issue on their end. It seems that every time I call with an issue we are the only ones and they have never heard of the issue with their own program. Alternatives considered [pulseM](https://www.capterra.com/p/235266/pulseM/)[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) Reason for choosing Service Fusion had more features and customization compared to the other products in the same price range. Service Titan would've been my first choice but their pricing structure didn't work well for the way our company is set up so it wasn't an option for us just based on the price. Review Source AC Andrew C. Owner Machinery Used the software for: 2+ years ### "Happy with Service Fusion" April 15, 2026 4.0 Overall, we have been happy with , I've looked at many competitors when we have gotten frustrated and found the services and features for my business needs cannot be met with any other software. Would I like it to be better? Sure, there's plenty to improve upon, however I know one software system will never meet all your expectations. Pros Scheduling software, the ability to see where every job is located, the job numbers representing age, the ease of making a new job for a repeat customer, the new and improved global search, and at last being able to text pictures. Cons Inventory control, I come from an outdoor power equipment repair business, and we have over 10.000 parts and many of those parts have 3 locations each. We have had to make our own system within to make it work for us. What I would really like in an ideal world is to be able to see every movement of parts moving from one warehouse to another, along parts sales in a day, week, month at the micro level, where looking at an individual part I could dive down and see my sales history and know when I could increase product on hand or be able to see trends on the parts popularity. I wish Service Fusion had an easy-to-use point of sale system and an easier return merchandise system. If the point of sale has aged over 2 weeks it is very difficult to refund someone's money. Review Source RP Rick P. President Consumer Services Used the software for: 2+ years ### "SF is good but needs improvements" January 8, 2026 4.0 Pros Been using SF for the past 2+ years and have gotten very proficient with it. Easy to locate past estimates/jobs to review them with our clients. SF is very adaptable since we starting using it. Cons 40% of our work is contracted PM Services. Being unable to view "ALL" the PM Jobs for each month in a LARGE VIEWABLE WINDOW sucks! Having to scroll down ONE PM Service job at a time and then looking to see if there are other jobs in the near by area is not possible in the current small window. We've been requesting since day one to please work on the PM Service portion of SF. I'm considering looking into Service Titan to see what they can offer in this area. Yes, I know they cost more but streamlining our operations is how we make money. I reached out in the past and offered our beta testing on any PM Service changes you would like for us to review before you roll them out to your other clients. Just a thought, thanks. Rick Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Service Fusion Cheaper but now learning SF inside and out I'm seeing it's weakness in PM Service scheduling on a daily basis. Review Source BM Bobby M. Owner Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Quality software for a fair price" January 6, 2026 4.0 has helped organize my business and provide functionality to hand off roles to other employees easily and seamlessly. Pros The ability to have all of the most important functions of my business in one software that also automates customer communication. Cons I had to be rolled back to the old version because the warning pop up about leaving a webpage you are working on isn’t functional in the new version. I had lost a lot of work editing a job or estimate by an accidental button press or click. Alternatives considered [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Service Fusion Pricing and scalability aligned with the needs of our business Switched from [DaySmart Appointments](https://www.capterra.com/p/44428/DaySmart-Appointments/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/) Wave did not have features we needed to grow to the next level and had terrible customer support. Daysmart was no longer needed with ’s dispatching and calendar features. Review Source HI Heather I. Integrated Operations Administrator Retail Used the software for: 1-2 years ### "Love the system as a whole, but the app and text functions are frustrating." January 6, 2026 4.0 I am a big fan of having worked with it at two different employers. As I learn more from Customer Service I like it more and more. Just wish we could use estimate templates, admin functions, internal and external text functions etc through the app. Pros The Customer Support team. The agents are friendly and knowledgeable. It never takes long to get through by phone, by email or by chat. When we are trying to resolve major workflow challenges, they take all the time we need to help us find solutions. Wonderful Customer Service at :) Cons The field app and the texting functions. Our senior team members are frequently on the road without access to a laptop. There are far too many functions the app cannot access. The texting functions show our personal phone numbers unless we are sending an On The Way text or at a laptop using the (very clunky) text functions there. The texting needs major improvements. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Service Fusion Cost and functionality were the main concerns. Service Titan was also considered. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) A need for efficiency and functionality. Review Source JM John M. Operations Manager - Service and Special Projects Division Facilities Services Used the software for: 1-2 years ### "Fantastic experience, amazing support, so glad to be back on this platform. Service Fusion > Others" April 18, 2026 5.0 Latest updates to the app and backend have resulted in a smoother operating experince, this app is definetly on the right track. The current experince does exactly what it is desgned to do, a couple of mino0r tweaks could make this suite level up! Pros Ease of depolyment; specifically the training modules, impeccable customer support, flexible schedule layout, ease of employee management, customizable features, truly a one stop application. it is Quickbooks certified; we know our data security is top notch. With an expanding team we are experiencing good value for the money we are spending. Cons App features could be expanded, management will benefit from more options allowing extended abilites for scheduling, invoicing, reporting, estimating, printing to pdf etc remotely. Realtively simple commands as the framework is solid. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Jobber is for jobbers, ; for the Pros. Review Source TZ Trena Z. CEO Construction Used the software for: 2+ years ### "Best customer service!" January 6, 2026 5.0 It's been great. We used one other operating software and it was so difficult it never fully installed. We could not get anyone to speak to us, it was horrible. When we get marketers for similar products the first thing I do is review their set up and customer service. can't be beat. Pros The customer service is great! Always get a real person and they are knowledgeable. They have gone above and beyond to help me find a solution. Cons I'm not sure where the dashboard is pulling information from. For instance Estimates Converted To Jobs always says "0". Review Source JH James H. Director on Civil Materials Testing Construction Used the software for: 2+ years ### "Delivering a solid product....." January 6, 2026 5.0 It's been a tremendous help to our organization, we used to do the schedule on a white board and then take a picture and send it out to the technicians. Going paperless is a tremendous help. Pros The accessibility of getting the daily schedule out to our technicians. We were in desperate need of help in our daily scheduling and came through at a very competitive price, well worth it!!! Cons There's times when you hit the "plus" button to add a job to the next days schedule and it does not give you access to this feature so you end up having to click on the technician and hit the create new button to add a job for the next day. Alternatives considered [Spectora](https://www.capterra.com/p/157144/Spectora/) Reason for choosing Service Fusion Mainly the price, but also that gave us what we needed. Review Source GK Gary K. Owner Consumer Services Used the software for: 2+ years ### "SLO Dryer Vent Cleaning SF Review" April 15, 2026 4.0 Our overall experience is positive. We are using most every feature and look forward to long awaited upgrades. Pros Integration of dispatch and the call center. The call source phone #s. Text and email reminders, custom forms. Cons Slow global search. The dashboard is not cusomizable with technician info. The dashboard does not let you see the backend info with a click. The new mobile app cuts off the the descriptions of the service when using a small screen (phone). No off line feature for mobile app. Custom forms need to be more customizable. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Service Fusion Price and features mostly along with internet reveiws Switched from [NetkaQuartz Service Desk X](https://www.capterra.com/p/10029256/NetkaQuartz-Service-Desk-X/) You had a better dispatch calendar and mobile app Review Source AS Ashley S. service coordinator Facilities Services Used the software for: 1-2 years ### "Best bang for your buck! " April 15, 2026 4.0 Onboarding was great, and fairly easy data import, the cost is budget friendly especially with unlimited users. online support and training academy easily accessible. Pros Customer support is quick and helpful. The amount of users (unlimited) for the cost, is the best value for money in comparison with similar software. It has enough to manage a real time schedule, allows for easy employee management, even has a drive for data management as a standard feature . Cons the customizable document feature is lacking. you are not able to build your own documents within the software how we would like. Alternatives considered [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Service Fusion we chose for the money and unlimited user capability, and features Review Source JH John H. Owner Construction Used the software for: 1-2 years ### "My experience with Service Fusion" January 6, 2026 5.0 I find the software overall very easy to use, and not being huge on using a computer I find it simple to look up our customers to gather info on their accounts, look at past service records, etc. Pros I appreciate how easy it is to generate a PO#, and the ability to email it to any of our vendors to get the order placed. I find the system to be very easy to navigate in every sense. It has been a time saver for sure. It's very easy for me to update an existing customer, or to add a new customer to the system. Cons Every once and a while, when I go to email a PO# to a vendor, the system shows it was sent. However, sometimes it never makes it to my intended vendor. I have to follow my email up to make sure it really was received. Switched from [VMS Singapore](https://www.capterra.com/p/167853/Visitor-Management-Singapore/) It was very clunky to use, and nowhere as easy to use as . Review Source AG Andrew G. Production Manager Construction Used the software for: 1-2 years ### "A Partially Functional Product from a Dysfunctional Company" October 2, 2025 1.0 My company used for about 2 years and most features worked but some key features like being able to read messages sent by other team members in Service Call.ai just didn't work. We had no idea whether someone had already answered that customer and it made us look like fools with our clients. After the third price hike in as many years, despite no new features, I requested to switch from an annual plan to a monthly plan. I was told that in their terms and conditions it requires that I notify them 15 days in advance for any billing changes. Then they refused to make the switch and started to deactivate my team's accounts, meanwhile our team is trying to get ahold of someone there. Finally a billing dept. manager answers us saying that our account will be deactivated until we pay for a year in advance and then we can make the switch to monthly NEXT YEAR. This company will take your business hostage for a variety of reasons. The mere fact that there is not a portal for you to view your own Service Fusion plan and billing settings within a CRM PLATFORM is ASTOUNDING. (October 2025) After all they produce software for managing relationships and billing clients but they can't allow their own clients to access or to know what they are even being billed for. Also worthy to mention: -They give 2 weeks notice for price increases (August 2025) -The customer service queue can sometimes be hours long. I was in position #5 on chat support for 45 minutes during regular business hours -They will not call you to resolve a billing issue, they will simply start turning off your user's accounts despite unanswered emails regarding the issue. Overall do yourself a favor and stay away from this software, and if you're like me, get YOUR data out of their platform while you still can. Pros It mainly works except for some features like viewing text messages sent by other team members. I liked being able to group products and services together in quotes. Cons Some features do not work at all and seem not to be a priority for the team at . Their customer support is pretty bad, when you can get ahold of someone, they don't have permission to escalate your call to people in the billing department. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Service Fusion I thought they were a decent company to work with long term but I was wrong Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) More features and automations than Quickbooks Review Source MJ Melissa J. Business Manager Construction Used the software for: 1-2 years ### "Unhappy with syncing issues - happy with the app" January 6, 2026 3.0 \[sensitive content hidden\] has been helpful and empathetic about our issues, prior to that, I have dealt with a real jerk. Pros Working in the cloud, the mobile app, ease of use collecting payments through the app. The Jobs Dashboard and Estimates Dashboard make it so easy to find the information we are looking for. Cons Nobody has resolved our issue in our almost-two-years with SF of syncing. Any of the invoices that are created on the mobile app do NOT sync over properly unless we re-open them, click on edit, and re-save them at a desktop computer in our office. This is ridiculous. Alternatives considered [WEX Field Service Management](https://www.capterra.com/p/183763/Payzerware/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Service Fusion Promises were made about how smoothly the classes would sync over to QB, this was a DEAL-BREAKER, which turned out to NOT work after all as you will see from my previous notes. Switched from [ESC-Rental](https://www.capterra.com/p/51010/ESC-Rental/) We were limited with ESC, on the number of mobile users we could have Review Source RS Rebecca S. Office Manager Construction Used the software for: 2+ years ### "Service Fusion Review" January 6, 2026 4.0 Very good. Would recommend the program. Has eliminated the paper process and is easier to keep track of jobs and techs. Pros Easy of managing accounts from the tech side to the customer side. It is great platform for leaving techs notes for the jobs they are to perform. It is easy to refer back to a previous job so the tech knows where to start the next time. Love the communication with the customer through emails and text message. records everything. Cons When doing progress billing it is not easy to add late fees to the last invoice paid. It tries to do the same percentage and then adds a credit to the invoice already paid. It would be nice to have an edit button at the bottom of the customer page so you don't have to scroll up to the top every time. Review Source David S. Refrigeration Construction Used the software for: 2+ years ### "A helping hand to run your buisness" April 15, 2026 5.0 Using it for years after switching a few companies and failing with all, their support is the best part here Pros understands the importance of workflow, working as expected, and taking responsibility when things are not perfectly smooth Cons Slow sometimes, and some minor upgrades can help, some suggestions they said to improve but still waiting Switched from [mHelpDesk](https://www.capterra.com/p/77264/mHelpDesk/) Was very slow and loading and didnt look good Review Source BH Breanna H. Builder Relations Manager Consumer Services Used the software for: 2+ years ### "Service Fusion Experience " January 6, 2026 4.0 My overall experience with has been great and I would recommend it to others that need a program that involves scheduling. Pros offers great customer support. They are always working to improve their system. I also love that it does not require any paperwork and is all digital, which limits waste. There are so many different features this program offers. Cons Sometimes the program is very slow to load but has improved over time. I have experienced the dispatch page not loading at times. Review Source RB Rick B. Founder Telecommunications Used the software for: 2+ years ### "Easy to Use & Adaptable" April 15, 2026 4.0 Still a little rough around the edges but an incredible value for our company. has helped our company become more efficient. Pros It's a much better value than Autotask. Not only does it cost much less monthly, it's a better product. With Autotask we had to create a system of Google Drive folders to hold deliverables, a feature which is built in to SF. We also had to pay a 3rd party monthly to parse email messages to create tickets in Autotask. We love the ability to add fields to our jobs as our needs change. Cons There are some issues with Quickbooks integration assigning jobs to the wrong child company even though we've made the child inactive in Quickbooks. Switched from [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/) Less expensive and more features that we need. Review Source BR Brandon R. Commercial Sales Construction Used the software for: 2+ years ### "Service Fusion - Efficiency You Can Count On" January 6, 2026 5.0 Good, always recommend to colleagues in need of something like this. I did some research a few years ago with my own company which lead me to . Now that I work for this company, I was excited to see that Service Fusion was able to fill a huge void that was present with old ways and habits that weren't always available due to the software inventions and capabilities. Pros Having is like having a team of employees in the office that never call out and exceed expectations in keeping up with all of what the software provides. Cons Sometimes the emails don't go through when I send estimates through the software. The customers say that it goes to junk, or doesn't show up at all from time to time. Review Source MC Michael C. Manager Construction Used the software for: 2+ years ### "Unimpressive - Unresponsive " March 2, 2026 1.0 Very disappointing. Software such as this is the lifeblood of a modern service company. The lack of support, lack of innovation, and poor performing software make a very bad option if you are looking to succeed in the service industry. Pros The price is fantastic. But you get what you pay for. Fairly simple to use, but not too many features to use anyway. Cons Customer service is virtually nonexistent. They "throttle" our speed back to the point that every action within the system takes 30+ seconds. "Task" items mysteriously delete themselves from the schedule. But the real issue is our data. We have been attempting to get a back-up of our data for security purposes since October 2025. It is now March 2026 and we still have not received a complete copy of our back-up data. Switched from [RazorSync](https://www.capterra.com/p/130989/RazorSync/) Needed more robust service management software Review Source PW Phil W. Admin Consumer Services Used the software for: 2+ years ### "Overview of product" April 16, 2026 3.0 You are trying to be more responsive to issues, current & improving responsiveness.Tech support is improving in responsiveness Pros Cost for what product offers vs competitors products Improvements to mobile app and features added to enhance app Cons Not spending enough effort on the core portions of product, appear to try to add more value added items which don't improve base product Review Source Talk to a Capterra advisor for free and get results within 15 minutes.