# Page 73 | NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 73 - Is NetSuite the right Warehouse Management solution for you? Explore 1991 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (1991)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 73 - Reviews of NetSuite

## Showing most helpful reviews

Showing 1801-1825 of 1991 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SD

Shannon D.  
Contract Manager  
  
Used the software for: 6-12 months

### "Great product "

July 8, 2015

3.5

Pros

Ease of use- easily adapted for specific use and tailored to what we needed. Vend

Cons

Nothing. It's a great product and compared to others it would be something I recommend to others.

Review Source

CR

Cheryl R.  
  
Oil & Energy  
Used the software for:

### "Great All-In-One System"

July 15, 2014

4.5

Pros

You can delete almost anything to correct errors; it handles both the accounting and inventory side of the business, so no software integration is necessary.

Cons

They farm out technical support to foreign countries. Additionally, their help section doesn't stay up to date with revisions in their system. It can make things difficult.

Review Source

JM

Jabir M.  
Senior Auditor  
Accounting  
Used the software for: I used a free trial

### "Best ERP"

September 17, 2023

4.0

Pros

Good software with plenty of Features, all in one software

Cons

little expensive for small scale users, best only for big companies

Review Source

Response from Oracle

September 25, 2023

Thanks for taking the time to leave a review, Jabir! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

VR

Verified Reviewer  
Lead Software Quality Assurance Engineer  
Financial Services  
Used the software for: Less than 6 months

### "The best ERP out there!"

September 30, 2022

4.0

Pros

Customizable and scalable features (customizable to meet any organization’s needs), strong in automating critical accounting tasks, workflow and people management.

Cons

Pricing and add-on costs might not suite smaller businesses, customer service is over lacking and user interface has a lot of room for improvement.

Review Source

Response from Oracle

October 17, 2022

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

SG

Sahil G.  
Assistant Manager, Engineer  
Management Consulting  
Used the software for: Less than 6 months

### "Netsuite: A Good Tool"

November 17, 2016

4.0

Netsuite fits perfect into mid-sized or even some small businesses that are mature in their processes so they can make the most of the initial setup and roll out. The cloud-based environment offers the ability to use the software from anywhere with just an internet connection. It allows integration of information from multiple departments which is then displayed in a pretty neat interface. However, it is difficult to setup with the Netsuite consultants and initial training is expensive.

Pros

cloud-based environment integration of information

Cons

difficult to set-up initial training is expensive

Review Source

SG

Scott G.  
  
  
Used the software for:

### "NetSuite review"

December 15, 2016

3.0

Pros

It's been almost a year since I worked with it but I remember the program encompassed most of what I needed for working with financials and our CRM needs. That being said, there was some difficulty finding my way around, not as user-friendly as I would have liked, but the customer service was helpful in getting past that.

Review Source

LL

Lin L.  
VP  
Oil & Energy  
Used the software for: Less than 6 months

### "Good value for the money"

January 5, 2017

4.0

Compared to the other 'big name' CRM solutions we reviewed NetSuite gave us the best value for the money.

Pros

Good support

Cons

Adding additional modules is costly.

Review Source

TL

Thomas L.  
  
Computer Software  
Used the software for:

### "All-in-one CRM solutions"

January 10, 2015

4.5

Pros

NetSuite CRM+ is an all-in-one solution that automates the sales process. It was also very helpful in product management and keeping everything organized.

Cons

There is a very steep learning curve in the beginning. The user should have prior HTML/HTML5 coding experience in order to have an easier time working with the program.

Review Source

IH

Isha H.  
Consultant  
Construction  
Used the software for: Less than 6 months

### "NS is useful for all kinds of businesses"

November 17, 2016

4.0

We're a small company and didn't want to have a close to full time IT analyst with us so we invested in having the extra functionality with having a cloud solution. It just took some time initially to adapt to the system but once it was setup, we have been using the system very efficiently and it saves a lot of time for us.

Pros

Recurring revenue is a time saver after being setup Calendar usage is a good feature which helps in scheduling and managing appointments

Cons

Daunting learning curve. Sending invoices at the same time is tedious-one at a time

Review Source

PS

Prabhdeep S.  
Software Engineer  
Management Consulting  
Used the software for: Less than 6 months

### "Review of NetSuite"

November 15, 2016

4.0

NetSuite is being used for all of our financial transactions and reporting. In addition, NetSuite serves as our ERP and CRM system. The entire customer life cycle, from lead generation thru opportunities, quotes, sales orders, billing, collection, and customer service provisioning is done utilizing NetSuite as our one tool for all.

Pros

NetSuite's dashboards are so amazing that it is addictive. The ability to customize searches and reports is very simple.

Cons

Speed is always an issue. They really need to optimize their network to get the best results.

Review Source

JB

John B.  
Senior Accountant  
Computer Software  
Used the software for: Less than 6 months

### "Good product but don't rely on customer support"

April 11, 2017

4.0

NetSuite has so much functionality, but if you have questions about customizing or troubleshooting, you have to rely on youtube videos or the NS support pages.

Review Source

eP

ed P.  
vp  
Oil & Energy  
Used the software for: Less than 6 months

### "deep capabilities"

December 9, 2016

4.0

This is a deep capability product which also requires a fair amount of learning. Basic features can be mastered but the deeper features requires deep practice

Review Source

mY

mahesh Y.  
developer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Netsuite not a good product overall"

October 6, 2016

3.0

customer service is not good at all , there is lots of delay and pushback from the Netsuite for anythign you ask for

Pros

in cloud

Cons

worst customer service

Review Source

SS

Stephen S.  
  
Electrical/Electronic Manufacturing  
Used the software for:

### "NetSuite with e-commerce. "

July 16, 2014

3.5

Pros

It's cloud-based with deep functionality. It's quick to load and responsive. I also like that it works well with dual monitors, and there is a lot of permissions functionality. Also, I like that it is very scalable from few to many users.

Cons

There's a large learning curve that can be unforgiving to undo mistakes.

Review Source

RC

Ryan C.  
  
Consumer Goods  
Used the software for:

### "Happy NetSuite Customer"

July 15, 2014

4.5

Pros

It has complete integration and is cloud-based; what more can I say? The software works great (most of the time). The level of detail we need to manage our manufacturing, sales, and e-commerce business is there at a click away.

Cons

Tech support. We gave up using NetSuite's tech support and now use a third party.

Review Source

AG

Amit G.  
President  
Industrial Automation  
Used the software for: Less than 6 months

### "New Install"

January 14, 2017

5.0

Great Product. We upgraded from P21 to it and feels that we could not have made a better decision.

Pros

Flexibility and Ease of use

Cons

None Know yet.

Review Source

SL

Sam L.  
ISR  
Computer Software  
Used the software for: Less than 6 months

### "It is not perfect, but improving."

July 13, 2015

3.5

Pros

I like how Netsuite can easily organize all of the quotes and Sales orders that I deal with on a regular basis. The newest upgrade has also made things easier by not requiring a practice field for memos.

Cons

Sometimes the numbers do not round properly. Pennies go missing and are no where to be found. On top of this it seems that more fields need to be filled out which takes more time. Have not figured out how to use the import function yet, just because there has only been one opportunity to use it.

Review Source

cC

carol C.  
Shipping Coordinator  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "NetSuite Technical Support"

October 21, 2016

5.0

I am enjoying the support from NetSuite and the features of their products which are easy to use and customization is available for my small business!

Review Source

CJ

Constance J.  
assistant  
  
Used the software for: Less than 6 months

### "Unlimited Access"

March 13, 2018

5.0

Pros

So rewarding to have a software that gives unlimited access. This makes life so much better. Love this software.

Review Source

JY

Julie Y.  
  
  
Used the software for:

### "Great accounting software, but must have good amount of knowledge to use."

December 5, 2016

3.0

There are a number of things with this software that makes it extra useful. However, many basic things require a good amount of knowledge in order to use them. Support isn't always so helpful and a few of the bugs I have encountered I have just had to accept as part of the software, as the issues have not been addressed. But all in all, must better than the old accounting software we used.

Review Source

CH

Connie H.  
Office Manager  
Security and Investigations  
Used the software for: Less than 6 months

### "NetSuites"

August 19, 2018

4.0

Pros

I like the format and the flow. it is getting better.

Cons

The training was not the most informative or functional.

Review Source

ECC

Elias Caceres C.  
Accountant  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Future of CRM just not there yet."

February 21, 2017

2.0

Netsuite has the potential to be a great player. Unfortunately, in every aspect system is not there yet.

Pros

Cloud based

Cons

Not user friendly

Review Source

jT

jenna T.  
owner /operator  
  
Used the software for: Less than 6 months

### "Best software ....make billing a breeze"

June 27, 2017

5.0

Pros

The interface is very user friendly and helps make the process quick and easy. All the Bells and whistles.

Review Source

OM

Olivia M.  
Administrative Assistant  
Consumer Goods  
Used the software for: I used a free trial

### "Customer support is rare"

November 12, 2017

3.0

Pros

This is an efficient and up to date software, but there is no hope for users that may have questions, etc.

Cons

After the trial it’s very hard to get any customer service or contact from the company. The service team sells the product and then they are nowhere to be found, and very difficult to contact.

Review Source

DY

Dan Y.  
Director of Revenue  
Computer Software  
Used the software for: Less than 6 months

### "NetSuite "

December 8, 2016

4.0

Everything can be linked together if setup is done appropriately.

Pros

Powerful saved search

Cons

Support needs to be more timely.

Review Source

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