# NetSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is NetSuite the right CRM solution for you? Explore 2034 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135757/NetSuite/reviews

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NetSuite

4.2 (2034)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Reviews of NetSuite

Ease of use

4.0

Customer Service

3.8

## Pros and Cons in Reviews

SP

Sachin P

Head of business Systems and integrationConsumer Goods, 51 - 200 employeesUsed the software for: More than 2 years.

“Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g., finance, ops, sales), and I can tailor it to sound more personal and specific.“

April 1, 2026

RC

Ronerissa C

Netsuite AdminConsumer Electronics, 51 - 200 employeesUsed the software for: More than 2 years.

“Bugs and Issues: Occasionally, workflow automations or integrations (like those with Fiton for serial number tracking) can fail or produce duplicate records, requiring manual intervention.“

March 31, 2026

MM

Michael M

Netsuite AdministratorArchitecture & Planning, 51 - 200 employeesUsed the software for: More than 2 years.

“It allows me to tailor solutions to specific business needs, streamline workflows, and build scalable systems that truly support operational efficiency.“

March 23, 2026

PS

Paul Fabian S

Web Deisngner, Developer.Retail, 51 - 200 employeesUsed the software for: I used a free trial.

“This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations.“

February 14, 2026

SY

Sadanandarao Y

NetSuite developerRetail, 201 - 500 employeesUsed the software for: More than 2 years.

“Furthermore, the ability to create custom records and fields without complex database management ensures the system scales effortlessly with evolving business requirements.“

March 17, 2026

JC

Jasmine C

AccountantAirlines/Aviation, 51 - 200 employeesUsed the software for: 6-12 months.

“Probably struggling with the fixed assets - when we get errors that come back but not specific detail and have to create support cases to fix eg depreciation record does not exist“

March 23, 2026

SP

Sonu P

Systems AnalystConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years.

“It’s a powerful and reliable platform that streamlines business operations, especially in finance and data management. While there is a learning curve and occasional system limitations, its automation, reporting capabilities, and centralized data make it highly effective for day-to-day use.“

March 17, 2026

RK

Rizwan K

ERP Solution ArchitectHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years.

“Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to adapt quickly to changing requirements.“

April 2, 2026

## Showing most helpful reviews

Showing 1-25 of 2034 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mai M.  
Managing Director  
Hospitality  
Used the software for: Less than 6 months

### "Growing with NetSuite"

March 22, 2026

5.0

We have been incredibly pleased with our implementation of . By using its Enterprise Resource Planning (ERP) system, it is providing real-time visibility into operation performance on a single platform.

Pros

It's helping our small team operate more efficiently by automating all of our core processes. It's serving as a CRM + and ERM making it ideal for a small business like mine.

Cons

Truly no cons. We're exploring and enjoying the full depth of services this single platform provides.

Review Source

KY

Keson Y.  
Accountant  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Accountant"

March 23, 2026

4.0

found it to be a powerful and reliable system that integrates key business functions in one platform, making processes more efficient and reporting more transparent. While some features can be complex at first, especially for new users, its real-time visibility, strong financial controls, and scalability make it a valuable tool overall.

Pros

What I liked most about was how it brings multiple business functions into one integrated platform. Instead of managing separate systems for finance, inventory, procurement, and reporting, NetSuite provides a single source of truth, which improves accuracy and efficiency. I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business. Its cloud-based accessibility is also a major advantage, allowing teams to work flexibly while maintaining control and transparency. Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical, user-friendly way.

Cons

What I liked least about was that some processes can feel complex and less intuitive, especially for new users. Certain customisations and reports may also require extra time or technical support.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Business growth needs and more comprehensive info needs

Review Source

MT

Mark T.  
Group Financial Controller  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "A good system once learned"

March 31, 2026

3.0

As we learn the system better, the time savings and data insight benefits are becoming clearer. However, it has been a long and painful process to get here and there is still work to do. The Learning Cloud Support function is excellent and I would recommend users to consider this investment to improve overall experience.

Pros

Being able to consolidate all of our companies in multi currency quickly has saved a significant amount of time. Vendor and customer dashboards allow a quick view of key information.

Cons

The Fixed Asset module is slow and clunky and lacks certain reports that auditors would expect. Some wider updates seem to lack testing so there have been issues with both bank feeds and VAT reporting in the last 18 months caused by updates that have been time consuming to resolve.

Alternatives considered

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Reason for choosing NetSuite

The product appeared to offer the best overall offering

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[Sage 200](https://www.capterra.com/p/227604/Sage-200cloud/)

The aim was to get all subsidiaries on one platform to allow group wide views.

Review Source

MR

MUHAMMED R.  
Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Early-Stage Experience with NetSuite "

February 10, 2026

5.0

Our overall experience with is positive, though we are still in the initial stage of usage and have not yet adopted it widely across all operations. The system shows strong potential

Pros

it offers as a comprehensive ERP solution. It has helped us streamline and centralize our pharmacy backend finance operations, improving accuracy, visibility, and control over financial processes

Cons

The main challenge with is that the initial implementation and configuration can be complex and time-consuming, especially for first-time users. Additionally, data posting and API integration from the Oracle side can be demanding, requiring careful queue management on the ERP side. In our case, integrating an external ERP with NetSuite required extra configuration and monitoring to ensure smooth data flow.

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Reason for choosing NetSuite

We are still in the pre–go-live stage, and our evaluation included alternatives such as Odoo,and ZOHO which is more cost-effective and suitable for smaller implementations. However, we chose based on its scalability, robustness, and strong financial controls, which align better with our long-term business and compliance requirements.

Switched from

[Tally](https://www.capterra.com/p/10032029/Tally/)

to support our growing business requirements and the need for a more scalable, cloud-based ERP solution. offers stronger capabilities in financial control, reporting, integration, and compliance

Review Source

EP

Erin P.  
COO  
Retail  
Used the software for: 2+ years

### "Happy customer "

March 29, 2026

5.0

Overall I am happy with our experience with . We’ve been using it for 7 years now and the support has been good, it’s overall great system.

Pros

gives our business the ability to report on anything as it’s an all in one system. It’s allowed us to speed up and automate a lot of our processes.

Cons

I don’t love all the different record types, I do feel it makes it a bit clunky. I think it could be cleaned up to make it easier to undo certain tasks. It allows for a lot of reporting but it does mean there is a lot of paperwork to do some tasks and especially when you are trying to reverse something.

Alternatives considered

[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Reason for choosing NetSuite

I don’t remember which version of SAP I was looking at but we were going to use SAP but at the time it ended up not working well at all for ecommerce

Review Source

TW

Timothy W.  
General Manager  
Machinery  
Used the software for: 2+ years

### "Review of Netsuite"

March 23, 2026

4.0

Positive. It took some time to really get across the software but now I am comfortable with it and looking forward to reallynusing the next gen AI capabilities

Pros

The flexibility and ability to customise the poduct to our specific business requirements. Also the inventory management

Cons

The software can be quite slow. Would love of they added more asia pac servers to speed it up. It can also be complicated and takes a bit to teach now people how to use it

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Reason for choosing NetSuite

Best flexibility and customisation to our business needs

Switched from

[HARMONiQ](https://www.capterra.com/p/161163/Micronet-Distribution-Software/)

Needed a modern software system. Was using old Micronet for 20+years

Review Source

LC

Lu C.  
Group Financial Controller  
Renewables & Environment  
Used the software for: 2+ years

### "Embracing new features of NetSuite"

April 2, 2026

5.0

Overall it's good! Enjoyed it a lot. Grabbed the knowledge of new features and looked forward to the new ai features ti be released soon.

Pros

It provides the new feature introduction as well as useful workshops. Also a good opportunity to explore other add on products.

Cons

If the venue could provide more seating options that would be great. A few useful sessions clash so recording can be useful.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reason for choosing NetSuite

I used before so more familiar with NetSuite. Also, more options for add-on and the system is more stable

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Xero can't do multi entity consolidation

Review Source

KB

Kerry B.  
CFO  
Oil & Energy  
Used the software for: 2+ years

### "Essential reporting tool"

March 17, 2026

5.0

Great product & experience- has really made a difference to our business. Board & Managers really value the improved reporting & analysis

Pros

Great product & expanding ecosystem- love the Ai changes & all the partners tailoring products to our specific requirements.

Cons

Cost & the visibility of pricing - understanding it all is complex & renewing for the whole year makes it hard & pricy.

Alternatives considered

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[Wiise](https://www.capterra.com/p/201388/Wiise/)[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[Odoo](https://www.capterra.com/p/135618/Odoo/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Reason for choosing NetSuite

Ability to better fit technical requirements, ability to tailor solutions, help desk & training capabilities & future product pipeline

Switched from

[SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)

Had to - outsourced finance brought back inhouse & new team & system

Review Source

SP

Sachin P.  
Head of business Systems and integration  
Consumer Goods  
Used the software for: 2+ years

### "Netsuite Feedback"

April 1, 2026

4.0

Overall, my experience with was moderate. While it offers strong functionality and a comprehensive, integrated platform, performance issues and occasional usability challenges impacted the overall experience. It’s a powerful system, but there is room for improvement in speed and user experience.

Pros

One in All solution. I really liked how brings everything into one system—finance, CRM, and operations—making processes more efficient and data more reliable. Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g., finance, ops, sales), and I can tailor it to sound more personal and specific.

Cons

One of the main challenges I experienced with was performance—particularly slower load times and lag when working with large datasets or complex transactions. This occasionally impacted productivity and user experience.

Alternatives considered

[Infor M3](https://www.capterra.com/p/276113/Infor-M3/)

Reason for choosing NetSuite

Cost is very high and we are getting similar functions in less cost

Review Source

AF

Allister F.  
Director  
Chemicals  
Used the software for: 2+ years

### "Awesome Developments with AI"

March 31, 2026

5.0

Over the years has been a great engine but quite clunky, but now it's being supercharged to a different level. Awesome.

Pros

The forward thinking mindset to streamline time-consuming and mundane tasks and free up time for building and strategizing. Also, enabling decision making so much easier with great insights at the click of a button

Cons

Can't think of anything . We've used for 8 yes and we love it except that it hasn't been an attractive platform from the user interface standpoint.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Inadequate for growth journey that we were embarking on

Review Source

PFS

Paul Fabian S.  
Web Deisngner, Developer.  
Retail  
Used the software for: I used a free trial

### "From First Impressions to Full Integration: NetSuite Delivers Where It Counts "

February 14, 2026

5.0

My initial impression wasn’t great—I found the interface overwhelming and not very intuitive. But after spending time with it and learning the system, I completely changed my mind. turned out to be a robust, scalable platform that, once configured properly, streamlined our operations and gave us visibility we didn’t have before. It’s not the easiest software to learn, but the payoff in functionality and integration is absolutely worth the effort.

Pros

Powerful ERP software with a strong infrastructure that seamlessly integrates financials, inventory, and order management in one platform. It scales well as your business grows, provides real-time visibility across departments, and offers extensive customization options to match complex workflows.

Cons

WMS lacks key features like cubic measurement for warehouse inventory, which made managing box dimensions and storage capacity more manual than expected. This limitation reduces efficiency in space planning and order packing, requiring workarounds that add time and complexity to daily operations.

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Our previous system, World officer, fell short as the company grew—it couldn’t scale with our expanding inventory, multi-location needs, or complex financial reporting. We needed a unified platform that could keep up with higher order volumes and provide real-time visibility across departments. offered the infrastructure and integration we were missing.

Review Source

KT

Katherine T.  
Director for Supply Chain Management  
Wholesale  
Used the software for: 2+ years

### "Continuous learning journey"

April 28, 2026

5.0

So far, I believe it is a continuous learning for me and I appreciate the events being arranged for continuous development.

Pros

Very flexible in terms of its functions specially the reports that we can customized based on our needs.

Cons

Not about but probably with the implementing partner who informed us about not being able to apply Vat Inc in our pricing.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

End of life. And we want to be able to automize most of our processes.

Review Source

AF

Ali F.  
Administrator  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Game changer "

July 28, 2025

5.0

Game changer From implementation to go live, the whole process is easy. The documentation and the milestones are realistic

Pros

"Before using , everything we did was on paper, and nothing was electronic. Since switching over to NetSuite, everything is tracked with electronic references for our field service technicians. We no longer deal with lost or incorrect paperwork, and our customers receive accurate service reports every time. Our asset management and support cases are now easier to handle and more accurate, and we use online forms and better reporting for our financials and field service modules. Overall, it's really changed the way our business operates

Cons

The speed of next week can be a little difficult. Sometimes it does lack when loading pages, but overall the pros outweigh the cons

Alternatives considered

[Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[Pronto](https://www.capterra.com/p/198665/Pronto/)

Reason for choosing NetSuite

We thought the demo from sued our business requirements better than the other two

Switched from

[eXo Platform](https://www.capterra.com/p/143787/eXo-Platform/)

Our old system was outdated and shit we need a better option

Review Source

CK

Connie K.  
Senior Financial Accountant  
Financial Services  
Used the software for: 2+ years

### "Great and Exciting - AI centric ledger system"

March 23, 2026

5.0

Great but some features are unavailable under current pricing plan. Otherwise very good to see in the forefront of AI adoption.

Pros

Great new features in the line up. Lots of personnel support available to discuss in detail and discounts.

Cons

Waiting for the releases that may/may not eventuate and the pricing can be extravagent for small businesses.

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reason for choosing NetSuite

Most suited to business needs and strategy

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Multi-currency, multi subsidiary, business complexity.

Review Source

NC

Nissam C.  
ERP Consultant  
Retail  
Used the software for: 2+ years

### "\*\*A Powerful but Complex ERP with High Business Value\*\*"

February 10, 2026

5.0

Overall, my experience with was positive. It is a powerful ERP system that centralizes finance, operations, and reporting in one platform. It improved visibility and process efficiency, but it can be complex to use at first and requires proper training and support to get the most value.

Pros

I liked how integrates finance, operations, and reporting into one powerful, customizable cloud platform.

Cons

can be expensive, complex to customize, slow at times, and requires training to use effectively.

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Accounting and inventory handling is poor, and reporting not good

Review Source

KB

Kieran B.  
Head of Finance  
Insurance  
Used the software for: 2+ years

### "Best for scaling SME"

March 23, 2026

4.0

Pros

Dynamic in its ability to he customised and integrated to other products. Easy to pick up for end users who aren't accountants.

Cons

Can be slow loading from search. Menu options can be confusing and are different for each user role.

Alternatives considered

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Reason for choosing NetSuite

Better features and local support in Australia

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Outgrew Xeo capabilities so needed something more scalable

Review Source

VK

Vitali K.  
IT Manager  
Retail  
Used the software for: 2+ years

### "NetSuite is great as online Saas"

March 31, 2026

5.0

Overall we are very happy with and have been using many parts of it for over 5 years. We really pleased with ERP Accounts and Demand Planing modules.

Pros

We like. because it is Saas solves for us issues of not needing to worried about hosting and related issues. This is great value for money as n need for extra supporting staff. There are literally hundreds of partners and apps to help with you NetSuite needs

Cons

Nothing is perfect but it’s hard to find bad things about in particular. If you’re not careful it is possible to overcomplicate your setup. But that is very small risk with good partner.

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)

Reason for choosing NetSuite

ticked the most of the boxes for our business

Review Source

PJ

Praveen J.  
ICT BUSINESS ANALYST  
Retail  
Used the software for: 2+ years

### "A Powerful ERP with a Learning Curve but Strong Business Impact"

March 17, 2026

5.0

My overall experience with has been very positive. It’s a powerful system that brings multiple business functions together, which has helped streamline operations and improve efficiency. Over time, I’ve become more comfortable navigating its complexities, especially around saved searches, workflows, and integrations. Working with tools like Celigo has made it even more effective, allowing seamless data flow between platforms. While there are challenges, particularly with usability and performance at times, the benefits outweigh them. It has given me strong exposure to ERP systems and helped me develop both technical and problem-solving skills in a real business environment

Pros

What I like most about is how everything is connected in one place. You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more reliable. I also like how flexible it is — you can customise fields, workflows, and reports to match real business needs. The real-time data is a big plus, especially when making decisions or troubleshooting issues. From an integration perspective, working with tools like Celigo makes it even more powerful. Overall, it saves time, reduces manual work, and gives better visibility across the entire business.

Cons

What I like least about is that it can feel quite complex and not very user-friendly, especially for new users. Simple tasks sometimes require multiple steps, and the UI can feel outdated compared to modern platforms. Customisation, while powerful, often needs technical knowledge or developer support, which can slow things down. Reporting can also be tricky, as saved searches don’t always give exactly what you need without a lot of tweaking. Performance can be inconsistent at times, especially during large data loads. Overall, while it’s powerful, it does come with a learning curve and occasional frustration.

Review Source

GW

George W.  
Information Manger  
Wholesale  
Used the software for: 2+ years

### "Netsuite Review SDG "

March 24, 2026

5.0

I have 7 years of experience with , which has given me a well-rounded perspective on the platform. I started on the operations side as an end user, which gave me a ground-level understanding of how the system supports day-to-day business processes. Over time I transitioned into an admin role with a primary focus on analytics and process optimization. That progression has been valuable - understanding how data is created at the operational level makes me more effective at building meaningful reports, identifying inefficiencies, and designing solutions that actually work for the people using them. I’ve leveraged NetSuite’s customization capabilities, including custom fields and saved searches, to tailor the platform to business needs and help teams move away from outside tools by showing them what NetSuite can truly do.

Pros

What I liked most about is having a single source of truth for all business data - everyone works from the same information, which improves accuracy and decision-making across departments. I also appreciated the ability to create custom fields, which allowed us to capture the specific data points that matter most to the business and tailor the system to our unique needs.

Cons

What I liked least was the challenge of getting other users up to speed and fully embracing the platform. Because of its complexity, people often get frustrated and gravitate toward outside tools for tasks that can actually handle natively - which undermines the value of having one centralized system. It’s something I’ve worked to address through training and showing users how the platform can make their work easier once they understand it.

Review Source

RK

Rizwan K.  
ERP Solution Architect  
Hospital & Health Care  
Used the software for: 2+ years

### "Powerful and Scalable ERP with a Steep Learning Curve"

April 2, 2026

4.0

Overall, my experience with has been positive. It is a powerful and comprehensive platform that brings together multiple business functions into a single system, improving visibility and control over operations. The real-time reporting and centralized data make it easier to make informed decisions and manage performance effectively. However, the system can be complex and requires time to learn, especially for new users. Customization and implementation may also require additional support, which can increase costs and timelines. Despite these challenges, once fully set up and understood, NetSuite proves to be a reliable and scalable solution that supports business growth and streamlines processes.

Pros

Flexibility for a custom solution allows organizations to tailor systems, processes, or products to meet their unique needs and goals. Instead of relying on rigid, one-size-fits-all approaches, a customizable solution adapts to changing requirements, integrates with existing tools, and scales alongside growth. This flexibility supports innovation by enabling teams to experiment, refine, and optimize without major constraints. It also improves efficiency, as features and workflows can be designed specifically for the task at hand. Ultimately, a flexible custom solution empowers businesses to stay competitive, respond quickly to market demands, and deliver more personalized experiences to their customers while maintaining long-term adaptability.

Cons

One of the main drawbacks is the delay in adding enhancements and new features. Updates or requested improvements can take a significant amount of time to be implemented, which may slow down business processes or limit the ability to adapt quickly to changing requirements. This can be frustrating for users who rely on timely system improvements to increase efficiency or address specific operational needs. Reporting can be challenging to configure without technical knowledge, and performance may occasionally lag when handling large datasets.

Review Source

BS

Bivek S.  
Engineer ERP  
Consumer Goods  
Used the software for: 2+ years

### "A Scalable ERP That Demands Expertise to Succeed"

March 23, 2026

5.0

is not a plug-and-play system. It is a framework. If our team lacks discipline in data structure, governance, and development standards, it will turn into a slow, expensive mess. If we treat it like a strategic platform, invest in proper architecture, and build internal expertise, it becomes a powerful backbone for operations. Most companies fail because they underestimate the effort required and overestimate what comes “out of the box.” That gap is where time, money, and frustration get burned.

Pros

Highly customizable with SuiteScript and workflows Strong financial and reporting capabilities Scales well for growing and multi-entity businesses Centralized system reduces dependency on multiple tools Good automation potential when implemented correctly

Cons

Expensive across licensing, implementation, and maintenance Steep learning curve and poor user experience Over-reliance on customization for real-world use cases Weak out-of-the-box reporting for non-technical users Vendor support lacks consistency

Review Source

SC

Salam C.  
CFO  
Hospital & Health Care  
Used the software for: 2+ years

### "Netsuite Next : Your companion already at the Door. "

February 10, 2026

5.0

Pretty good , looking forward to have Next soon to us. In terms of the scalability and complexity handling, I’m having already a much high experience.

Pros

The agility is part is something I admired from all about the session I saw Today. It saves a lot of time , like collecting data from the sources and exercise it in the AI windows is time consuming. This will save a lot of energy.

Cons

Little uncertainties there around the safety of data opening to the public , when employing AI connectors.

Switched from

[TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/)

Consolidated view and multi entity handling

Review Source

Tony P.  
CEO  
Financial Services  
Used the software for: 2+ years

### "Excellentt software while integration with full suite of products"

February 18, 2026

5.0

Very positive when using for large organizations while integrating into multiple net suite products including mechanic analysis tools.

Pros

Ease of use including flexiblity of modules. Integration with other software. Customer service is very strong helping to fix any problems encountered. Also training modules very helpful.

Cons

Expensive and cumbursome integrating Google products. should be part of larger organization to use properly.

Review Source

AC

Aimee C.  
Digital Projects Manager  
Machinery  
Used the software for: 2+ years

### "Netsuite is great but can still be improved"

March 17, 2026

4.0

I love the product. The Oracle Account Management is not as good though. Have outstanding invoicing issue that is still ongoing after 6 months!

Pros

All business data are in one place. Lots of suite app. Secure from external attacts. Highly customisable.

Cons

Could be SLOOOOOOOW. Field names/ID's are not consistent in different areas (Saved Searches vs forms vs suitescript) Error handling is not helpful sometimes. Would be good to improve error handling.

Review Source

RC

Ronerissa C.  
Netsuite Admin  
Consumer Electronics  
Used the software for: 2+ years

### "Efficiency of NS"

March 31, 2026

5.0

is a robust, feature-rich ERP system that adds significant value through centralized data management and workflow automation. For Optoma Europe Ltd, it helps streamline operations across multiple regions. However, the complexity of the system and occasional integration glitches mean it requires ongoing administration and attention to detail to avoid errors. Overall, it is highly effective once fully configured and maintained, but may feel overwhelming for new users or teams without dedicated NetSuite expertise.

Pros

Data Management: Centralized data management across multiple subsidiaries and currencies is powerful, allowing accurate reporting and analytics.

Cons

Bugs and Issues: Occasionally, workflow automations or integrations (like those with Fiton for serial number tracking) can fail or produce duplicate records, requiring manual intervention.

Review Source

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