# ezyCollect by Sidetrade Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ezyCollect by Sidetrade the right Debt Collection solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135729/ezyCollect/reviews --- ezyCollect by Sidetrade 4.9 (12) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ezyCollect by Sidetrade Ease of use 4.8 Customer Service 4.9 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katrina S. Credit Accounts Receivable Manager Construction Used the software for: 1-2 years ### "What a team " March 2, 2026 4.0 Working the helpdesk & my account manager has been a simple process. With so many things happening it nice when something works Ezy.. the first time Pros Love the writeback function - all transactions (invoices, statements & payments) details are placed in the ERP. Pay now button And how ezy it is to set the comms! for your customer needs!!! Perfect~ Cons Sometimes customer don't like using this process. Generally, the copy invoices or direct debt are the two most common I hear. Alternatives considered [CreditorWatch](https://www.capterra.com/p/10003850/CreditorWatch/) Reason for choosing ezyCollect by Sidetrade Service is amazing, the visuals for reporting, user friendly for customers! Review Source RB Ron B. Business Coach/Consultant Used the software for: 1-2 years ### "A valuable, flexible and very user-friendly addition to managing debtors. " May 8, 2017 5.0 Pros The whole EzyCollect debtor management process has generated greater cash flow for the business by reducing debtor days outstanding. The software is easy to learn and use and syncs with our MYOB AccountRight Plus software with no hiccups whatsoever. The automated process can be customised to enhance customer interaction. It certainly saves valuable time in following up tardy payers. Support, when required, is very responsive and always a click away. A highly recommended add-on to your accounting package. Cons For me, there has been no serious oversight in the product design. However, I'd like to see in the next upgrade, an ability to manually diarise follow up calls so that they can also be automatically listed in the Daily Tasks. Review Source VR Verified Reviewer Used the software for: 1-2 years ### "Next Level Debtor Management App" May 9, 2016 5.0 I have tried several different apps to help control my debtors. I won't name any here.. ezyCollect was the one that made the most logical sense to me. They even gave me a free hosted payment page so my customers can pay me online rather than wait to call me (which was why my collections were soo slow) Pros Automated reminders (with my branding) Consolidated reminders Inbuilt Payments Auto reconciliation of payments made online. Customer Service (always have someone to talk directly to) Cons Wasn't Built earlier! :) Review Source RP Renae P. Software Consultant Accounting Used the software for: 6-12 months ### "Excellent product, user friendly professional debt collection automation " May 17, 2017 5.0 Pros Excellent customer service from Ezycollect team. Love the new dashboard. Brilliant automation and integration between accounting software and Ezycollect. Communication is clear. Ability to phase or exclude debt collection on clients or customers. Professional approach to debt collection. Increases cash flow with ease. Highly recommend Cons None can not fault this product it takes care off all the debt collection requirements for the business. Review Source DC David C. Finance Manager Food Production Used the software for: 6-12 months ### "This software has revolutionised how we follow-up slow payers. It never sleeps and never forgets. " April 30, 2017 5.0 It has saved us having to employ extra staff to chase debtors. Pros Great software, it consolidates invoices and then only sends reminders to overdue customers, other systems bombard customers with separate reminders for every overdue invoice which soon really annoys the customers. I also like that the reminder letters can be personalised to give the appearance that they have been individually written to each customer. Often customers reply, apologizing for the slow payment and telling me when they will be making payment. Review Source JC James C. CEO Used the software for: ### "Awesome software that really surprised me" July 12, 2015 5.0 My consulting business was tied up and held ransom by more slow paying customers than I could handle. I personally hate begging for customers to pay me once I have done the work!! I tried ezyCollect as it was a free trial and have to say I was Sceptical. Well done ezyCollect not only did you rescue my business restore my sanity and let me focus on the things I am good at, but you gave me another avenue to collect payment!! That wasn't even in your adds. You should make it more public!! Your customer service is beyond what I was expecting the account manager calls me and analysis how I can get my debts paid even faster!! Fantistic To give you and idea in actual dollars. Day 1 Ezycollect plugged in. Total debt 180k, 30-60 days over due = 80k Day 30 end of Trial! Total debt = 50k. 30-60 days overdue= 15k I get an email from ezyCollect account manager. "Hey James your trial has expired do you want to continue, if you do that will cost you $69 a month." What is there to think about?? Thanks ezyCollect team .... Really thank you soo much. Review Source SH Samer H. Director Human Resources Used the software for: 6-12 months ### "It pays for it self times over." May 15, 2017 5.0 Time management, accounts receivable on a graphical representation, easier access for staff to accounts. Pros Stress free automated systems to send emails, SMS, fax, and prompts to make calls (and if a call is not made with in a certain number of days, an automated email. Emails are fully customisable, with logos, tables, oldest and current invoices, attachments, all part of the options. Cons Fax and SMS isn't included in the package. Should include a base amount of SMS and fax as part of the package, for example 10 SMS and 5 faxes or similar. Won't cost much but will entice a package purchase seeing how it could be used. Review Source LC Lauren C. Admin Used the software for: 6-12 months ### "ezycollect is so user friendly and the team behind the scenes are there to help always!!" May 16, 2017 5.0 we have been able to secure regular payments from clients Pros its a great way to stay in contact with your clients and all the history and everything is at your fingertips!! Review Source RK Rajdev K. Director Used the software for: ### "Easy to Use with Great Results" September 14, 2014 5.0 Integrates seamlessly with existing accounting system. Implemented within an hour. Automated 95% of collection activities (everything except some phone calls). Recommended product to multiple clients - with great results, feedback and overall satisfaction. In all cases improved cash flow and allowed small businesses to focus on their business growth or profitability (rather than worrying about collecting customer debts). Review Source VR Verified Reviewer Intern business analyst Computer Software Used the software for: Less than 6 months ### "Best cloud based Debt management system" April 29, 2016 5.0 I have used this to track Debtors for my small scale business. This system made it easier to manage receivables and enhanced cash flow. Customer services is the best in the industry. Pros Various features such as demand letter, ABN check, invoice remainders in followup stages. Review Source KJ Kika J. Admin/accounts Machinery Used the software for: 6-12 months ### "Makes credit controlling so much easier!" June 20, 2017 5.0 Pros It takes the hassle out of regularly having to contact customers and reminding them as and when accounts become due Review Source GS Gurpreet S. Used the software for: ### "Made things easier" April 27, 2017 5.0 EzyCollect has made it a lot easier for us to chase up overdue payments from our customers. Also great is the automatic emails that it sends to customers reminding them to pay their account and we have noticed that people have started paying much quicker. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.