# ezyCollect by Sidetrade Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ezyCollect by Sidetrade Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more. Source: https://www.capterra.com/p/135729/ezyCollect --- # ezyCollect by Sidetrade Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ezyCollect by Sidetrade ## What is ezyCollect by Sidetrade? Proactive Debt Collection Software for Mid-Market and SME Finance Teams. ezyCollect by Sidetrade helps finance teams recover debt faster & seamlessly escalates to debt recovery—without straining customer relationships or adding admin overhead. • Automated reminders, task workflows, and credit insights turn late payments into predictable cash flow. • Empower your team with early risk signals and streamline follow-up in one connected AR ecosystem. • Offer a frictionless way for customers to pay through secure portals and integrated online payments. • Fast to implement, simple to use, and built to work with your existing accounting software. ## What is ezyCollect by Sidetrade used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Debt Collection](https://www.capterra.com/debt-collection-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/) Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $125 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ezyCollect by Sidetrade alternatives Highest Rated [4.5 (91)](https://www.capterra.com/p/169544/Gaviti/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (606)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/135729/ezyCollect/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Recording 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Customizable Templates 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Online Payments 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process online payment transactions Payment Collection 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tracking, managing, and initiating the transfer of funds for overdue customer payments Reporting & Statistics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Transaction Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, record and track all business exchanges in form of money and its related interactions in the system ezyCollect by Sidetrade 57 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Categorizes outstanding invoices based on the amount of time they have remained unpaid Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Send automated reminders and notices to clients on overdue payments Automatically create schedules based on business needs or employee availability and qualifications Compare and match accounting/financial records with corresponding bank statements Create, manage, and send invoices or bills to customers Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Record the audio of phone conversations for quality assurance purposes Schedules callback times Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Manage contact details and communication with clients For third-party collection agencies Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Accept and process credit card transactions Report customer payment history and outstanding debts to credit bureaus Reports that show customers their invoices, payments, and balance on the account Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Accept and process credit/debit card transactions Electronically collect payments for goods or services Pre-made examples and templates for emails Plan, manage, and track the financial activities of an individual or organization For first-party debt collectors Captures invoice data and maintains comprehensive records for auditing and reporting purposes Clients can submit payments via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and handle various international currencies Process payments via multiple modes directly through the application Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Accept and process online payment transactions Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit Allow customers to make a partial payment on an invoice and track remaining debt Tracking, managing, and initiating the transfer of funds for overdue customer payments Integration with payment gateways to facilitate online transactions Manage plans with a set payment schedule that help customers pay outstanding debt Reconcile payments with corresponding invoices or orders for accounting purposes Upload, track, and submit receipts in a central database A list of customers and their payments due updated on a monthly basis Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Initiate collection and analysis of known risks Online portal through which end users can access the system, manage tasks, or obtain information Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Manage, record and track all business exchanges in form of money and its related interactions in the system Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.9 (8) 4.9 Based on 8 reviews ## Pricing Value for money 4.9 (10) Free Trial Basic $125.00 Per Feature,Per Month Value for money 4.9 (10) 4.9 Based on 10 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)[ Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)[ MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[ MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (12) 4.9 Based on 12 reviews ## User reviews Overall rating 4.9 Based on 12 reviews Filter by rating 5(11) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Katrina S. Credit Accounts Receivable Manager Construction ### "What a team " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 2, 2026 Working the helpdesk & my account manager has been a simple process. With so many things happening it nice when something works Ezy.. the first time Pros Love the writeback function - all transactions (invoices, statements & payments) details are placed in the ERP. Pay now button And how ezy it is to set the comms! for your customer needs!!! Perfect~ Cons Sometimes customer don't like using this process. Generally, the copy invoices or direct debt are the two most common I hear. Alternatives considered [CreditorWatch](https://www.capterra.com/p/10003850/CreditorWatch/) Reasons for choosing ezyCollect by Sidetrade Service is amazing, the visuals for reporting, user friendly for customers! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KJ Kika J. Admin/accounts Machinery ### "Makes credit controlling so much easier!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2017 Pros It takes the hassle out of regularly having to contact customers and reminding them as and when accounts become due Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Renae P. Software Consultant Accounting ### "Excellent product, user friendly professional debt collection automation " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2017 Pros Excellent customer service from Ezycollect team. Love the new dashboard. Brilliant automation and integration between accounting software and Ezycollect. Communication is clear. Ability to phase or exclude debt collection on clients or customers. Professional approach to debt collection. Increases cash flow with ease. Highly recommend Cons None can not fault this product it takes care off all the debt collection requirements for the business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Lauren C. Admin ### "ezycollect is so user friendly and the team behind the scenes are there to help always!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2017 we have been able to secure regular payments from clients Pros its a great way to stay in contact with your clients and all the history and everything is at your fingertips!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Samer H. Director Human Resources ### "It pays for it self times over." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2017 Time management, accounts receivable on a graphical representation, easier access for staff to accounts. Pros Stress free automated systems to send emails, SMS, fax, and prompts to make calls (and if a call is not made with in a certain number of days, an automated email. Emails are fully customisable, with logos, tables, oldest and current invoices, attachments, all part of the options. Cons Fax and SMS isn't included in the package. Should include a base amount of SMS and fax as part of the package, for example 10 SMS and 5 faxes or similar. Won't cost much but will entice a package purchase seeing how it could be used. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Ron B. Business Coach/Consultant ### "A valuable, flexible and very user-friendly addition to managing debtors. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 8, 2017 Pros The whole EzyCollect debtor management process has generated greater cash flow for the business by reducing debtor days outstanding. The software is easy to learn and use and syncs with our MYOB AccountRight Plus software with no hiccups whatsoever. The automated process can be customised to enhance customer interaction. It certainly saves valuable time in following up tardy payers. Support, when required, is very responsive and always a click away. A highly recommended add-on to your accounting package. Cons For me, there has been no serious oversight in the product design. However, I'd like to see in the next upgrade, an ability to manually diarise follow up calls so that they can also be automatically listed in the Daily Tasks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC David C. Finance Manager Food Production ### "This software has revolutionised how we follow-up slow payers. It never sleeps and never forgets. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2017 It has saved us having to employ extra staff to chase debtors. Pros Great software, it consolidates invoices and then only sends reminders to overdue customers, other systems bombard customers with separate reminders for every overdue invoice which soon really annoys the customers. I also like that the reminder letters can be personalised to give the appearance that they have been individually written to each customer. Often customers reply, apologizing for the slow payment and telling me when they will be making payment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gurpreet S. ### "Made things easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 27, 2017 EzyCollect has made it a lot easier for us to chase up overdue payments from our customers. Also great is the automatic emails that it sends to customers reminding them to pay their account and we have noticed that people have started paying much quicker. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User ### "Next Level Debtor Management App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 9, 2016 I have tried several different apps to help control my debtors. I won't name any here.. ezyCollect was the one that made the most logical sense to me. They even gave me a free hosted payment page so my customers can pay me online rather than wait to call me (which was why my collections were soo slow) Pros Automated reminders (with my branding) Consolidated reminders Inbuilt Payments Auto reconciliation of payments made online. Customer Service (always have someone to talk directly to) Cons Wasn't Built earlier! :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Intern business analyst Computer Software ### "Best cloud based Debt management system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 29, 2016 I have used this to track Debtors for my small scale business. This system made it easier to manage receivables and enhanced cash flow. Customer services is the best in the industry. Pros Various features such as demand letter, ABN check, invoice remainders in followup stages. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/135729/ezyCollect/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)