# Page 5 | Flex Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Flex the right Rental solution for you? Explore 137 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135722/Flex/reviews --- Flex 4 (137) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Flex ## Showing most helpful reviews Showing 101-125 of 137 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AK Andrew K. Video Engineer Used the software for: 1-2 years ### "Good for quick inventory checks" April 17, 2018 3.0 Pros Easy readability, it's easy to add items to the inventory quickly and the ability to track maintenance and OOC items is great. Cons Will Flex5 ever come out??? I wish I could check contracts on my phone but not sure when that will ever happen. Looking forward to mobile functionality. Review Source Response from Flex Rental Solutions April 18, 2018 Andrew, glad you're finding our inventory management capabilities good for your company. Have you seen our Flex5 updates? Tablet version is currently being tested by beta users and you can apply to be a beta user. VA Vince A. IT Manager Used the software for: 2+ years ### "FLEX has great potential, but falls short in many categories. Help desk is almost nonexistent. " April 17, 2018 3.0 Pros It can do most of what our company and industry needs done. User interface is pretty self explanatory. Has many options. Cons No HTML 5. It is almost always slow and slows down productivity. Help desk would rather ask more questions than provide answer/potential solutions/troubleshooting. Review Source GS Garrett S. Shop techniction Used the software for: 2+ years ### "I use it in the warehouse at Kehoe. It works very well for our needs. " April 17, 2018 4.0 Pros I like that there is the ability to add pictures of our inventory. It helps to remind me what something is if I don't pull it very often. Cons I don't like how often the site crashes. I'm bit actually sure what the real issue is. It prevents us from pulling shows in a timely manner. Review Source LH Lewis H. Payroll/Callsteward Entertainment Used the software for: 2+ years ### "Simple enough to figure out one my own and so many useful videos on the internet." April 17, 2018 5.0 Pros The ease of access to information and the ability to easily search for whatever information I need at the moment be it old quotes or new payments. Cons The limitations of java is the worst thing about it. Unavailable on most mobile devices and sometimes a bit slow with load times. Review Source AK Alex K. Lighting Production Manager Used the software for: 2+ years ### "Flex is a solid software for production rental management, missing a couple features" April 17, 2018 4.0 Pros easy to build quotes using suggestions, alternatives, and substitutions. The ability to collaborate with multiple users on large projects is great Cons missing some key features that would be simple to implement - and it's flash based so I have to use a computer to look at anything Review Source VR Verified Reviewer General Manager Used the software for: Less than 6 months ### "every day i learn something new" April 18, 2018 4.0 better quoting Pros The data base is very Flexible and this is one of it's most powerful features. i'm very happy with the support we get with this service. Cons as we're still working with Flex4 on Flash it's still a little slow and having to constantly refresh login we few hours is very cumbersome. it would be good to stay logged in or link to a global login. Review Source NL Nick L. Inventory Control Used the software for: 2+ years ### "Great Product - But Behind the Times" April 17, 2018 4.0 Not many. Pros This is a decenttool for Inventory Management, both Rental & Retail. A Lot of quirks that turn into workarounds. Cons Been waiting for HTML5 update for years. Reporting is lacking and not easily customizable. Contact manager leaves a lot to be desired as well. Review Source IS Isaac S. Warehouse Hand Entertainment Used the software for: 2+ years ### "Very easy user interface." April 17, 2018 5.0 Easy warehouse management. Pros Easy to pick up and master. I've used this for years and have been able to use it as efficiently since day 1. Cons Minor bugs on certain browsers such as firefox. Mostly having to deal with reloading a tab and not being able to enter any keys. Review Source sK shari K. admin manager Events Services Used the software for: 2+ years ### "We use flex as a invoicing system to work alongside quickbooks. It's integration is seemless. " April 18, 2018 4.0 Pros the ability to move items from flex to quickbooks without having to recreate is priceless! The tracking of your invoices is a very simple function. Cons Lots of features I am not utilizing at this time, such as the different types of quotes and purchase orders. Review Source KB Kent B. Service Manager Used the software for: 2+ years ### "Useful especially now that I know my way around. " April 17, 2018 5.0 Pros It accomplishes most everything our company needs for both live events and installations. It is good for tracking inventory as well. Cons It's hard to learn. The features are hard to locate and it is not naturally intuitive especially for our integration side. Review Source JB Jim B. Lighting Technician Used the software for: 2+ years ### "It's ok, but not great" April 17, 2018 3.0 Pros I can put inventory in the software and keep track of items as shows travel in and out of the warehouse. Cons It is slow as a browser only program. There is no phone app for ease of scanning. Scanning items is a pain having to be tied to a computer. Review Source BB Bart B. General Manager Used the software for: 2+ years ### "Like the functionality for the most part." April 17, 2018 3.0 Pros multi-user, cloud-based. Cons Still waiting for the new version to be in release. Hoping that some issues are resolved. Really need the Gantt view working as well as export to Google Cal, it's one of the major reasons we went with FLEX. Review Source DZ Danielle Z. Executive Assistant Events Services Used the software for: 2+ years ### "GREAT SYSTEM FOR ORGANIZATION" April 17, 2018 4.0 Pros EVERYTHING IS IN ONE PLACE . GREAT AT KEEPING SUB FOLDERS WITHIN MAIN EVENT FOLDERS. GREAT DESCRIPTION WHEN EXPORTING Cons OLD FILES STILL APPEAR WHEN YOU DLETE THEM. SOMETIMES IT DOES NOT UPDATE WHEN THINGS GET CHANGED LAST MINUTE Review Source RC Russ C. Account Manager Chicago Used the software for: 2+ years ### "Awesome program! Makes my job that much easier so Thank You FLEX! " April 17, 2018 5.0 Pros Functionality is perfect with this software. Very easy program to pick up and learn. Thank you Flex but please fix your survey limited response as this is starting to waste my valued time. Review Source Response from Flex Rental Solutions April 19, 2018 Russ, thanks for the positive review. AC Andrew C. VP Used the software for: 1-2 years ### "It is good at what it is designed to do. It is advanced software but also antiquated. " April 17, 2018 4.0 Pros Most of the larger companies use it. It has a good number of features and has been pretty stable. Helped us figure out ways we needed to improve our inventory. Cons Not available on mobile or non-flash based systems. FLASH!!! There are a lot of things that seem like they should be simple to do or already an option, but they are unable to be done with the old system design. Review Source WW Wesley W. Warehouse & Inventory Manager Entertainment Used the software for: 1-2 years ### "The best (but not perfect) rental inventory software I have used so far." April 17, 2018 4.0 Better tracking of our inventory and better communication throughout the quoting/prepping/return processes. Pros Lots of flexibility and room for customization, no limit to number of users, custom reporting abilities, and inventory set-up options. Cons Flash based (being fixed), email only support is a bummer when there is an urgent issue, some bugs that have caused issues and have strange work-arounds. Review Source MJ Mark J. back shop manager Entertainment Used the software for: 1-2 years ### "it has provided us with a better way to work with our equipment and sort items easily. " April 17, 2018 5.0 easier to track and locate your equipment. Pros it's great that you can add or subtract and shuffle items around with ease. It helps with the inventory of items and not second guessing were things are between cities. Cons there is lots of rabbit holes you can go down and potentially get lost or bogged down. If you have an administrator who know their stuff the better you are. Review Source JJ Jeremy J. CSO Used the software for: 1-2 years ### "Very time consuming" April 17, 2018 3.0 Pros I honestly cannot say. There may be more to like, I just need to understand the perks and shortcuts. Cons Repeat business. There is no way of copying a pull sheet or manifest into a new quote. Entering labor seems to be cumbersome and looks confusing to clients. Review Source WL Will L. CEO Used the software for: 1-2 years ### "Clunky UI" April 17, 2018 3.0 Pros Supports multiple locations, limited mobile support. Cons Flash UI, upgrade teased for months and months but always denied. Would have been nice to just have a straight answer on the UI, as when we bought it it was implied that new apps and UI were only weeks away Review Source AW Ariane W. Project Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Good for event budgeting" June 12, 2020 4.0 I used a trial software a while ago at a previous job. Pros I mostly used the quote building feature, which was very helpful in working with the budget. The interface is nice and it's easy to use. I would also be interested in the inventory tracking, but that part wasn't in my job scope. Cons Nothing. It was good to use but it wasn't on me to pick new software for the company. I'd try it again in the future. Review Source Response from Flex Rental Solutions September 22, 2020 Hi Ariane! Thank you for trying Flex and for leaving us a review on Capterra. Our drag-and-drop Quote builder is definitely robust and user friendly. We hope you'll consider using Flex again in the future. JG Joe G. Solutions Provider Entertainment Used the software for: 1-2 years ### "better than most" April 17, 2018 4.0 Pros gives professional looking quotes, pretty easy to pick up if you have used a similar program. Lots of features are intuitive. Cons isn't phone compatible for all features. Locks up too much. Lags several times a day. search is too broad. Review Source CD Chris D. Pres. Used the software for: 2+ years ### "shop guys love it." April 17, 2018 5.0 Pros It is highly accessible. The ability to tap into it from almost anywhere as a cloud-based product is extremely convenient. Cons I was part of the team that helped select this product, but I'm not a daily user of it. If I don't work in it frequently enough, I get a little rusty and have to stumble through it. Review Source Response from Flex Rental Solutions April 18, 2018 Hey Chris, we're glad your shop guys love Flex. Tell them we love them right back :). Thanks for advocating for Flex during the procurement stage. NR Nestor R. Production manager/warehouse manager Used the software for: 6-12 months ### "Easy to use, a lot of features, so you can open what you are interested " April 18, 2018 5.0 Pros Everything is in there, if not, you can add and adjust it to your company, and fix it if you need to. Cons Once you learn how to use it, is a great help for the company, and keep the records for you and use anything from the past as a reference and adjusted to today's event and client Review Source Response from Flex Rental Solutions April 19, 2018 Nestor, thanks for the wonderful review. We're happy your overall customer experience using the software has been positive! AJ Anthony J. Production Manager Used the software for: 1-2 years ### "Easy to use web based data form that helps keep my company organized" April 18, 2018 4.0 Pros Group emails let you know when the project has been submitted, started and completed. There is no wondering if a ball has been dropped. Cons Consumization lock outs. We have tech savvy users and users who can barely operate the computer this is running on. It would be good to have three different levels of lock outs so parts of my team can better assist the admin user. Review Source Response from Flex Rental Solutions April 19, 2018 Anthony, thank you for spending the time to review our software and we're glad that your team communication has improved your service delivery. VS Vincent S. Warehouse staff Media Production Used the software for: 2+ years ### "Simple and easy to understand " April 24, 2018 5.0 It's makes my work day easy. Pros It's simple and and only takes a quick run through to understand how to use it. It's pretty fast also never slow. Cons There are times when the system is not functioning for part of the day but that is rare. And it sometimes logs you out randomly. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.