# Page 7 | Odoo  Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Odoo  the right Human Resources solution for you? Explore 1291 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135618/Odoo/reviews

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Odoo

4.2 (1291)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 26th, 2026

# Page 7 - Reviews of Odoo

## Showing most helpful reviews

Showing 151-175 of 1291 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CR

Christophe R.  
Dessinateur d'architecture  
Architecture & Planning  
Used the software for: 1-2 years

### "Richesse de l'ERP mais paramétrage très peu et mal documenté."

September 27, 2024

4.0

Très bon ERP mais beaucoup de travail pour le paramétrer, ce qui rend le client complètement dépendant des consultants ! C'est peut être le but recherché par Odoo mais pas des clients. Quand j'achète une voiture, j'ai pas envi d'appeler le constructeur toutes les cinq minutes !

Pros

Richesse des fonctionnalités et paramétrage possible pour un prix modique.

Cons

La documentation est vraiment pas conviviale et accessible, je ne trouve jamais ce que je cherche, je suis obligé de passer par Google ! Ce qui m'oblige à poser des questions sans arrêt. Point positif : il y a toujours quelqu'un pour répondre. Conseil : utiliser l'IA dans votre doc, ce sera sans doute plus pertinent.

Alternatives considered

[EBP Gestion Commerciale Pro](https://www.capterra.com/p/250496/EBP-Invoicing/)

Reason for choosing Odoo

Possibilité de paramétrage et de personnalisation

Review Source

MB

Mahmod B.  
Financial Manager  
Retail  
Used the software for: 1-2 years

### " Good experience with some attentions to warehouse reports "

October 5, 2024

4.0

Its really good experience And I hope more attention to warehouse reports ( Exactly to warehouse balances after each transaction we didnt find it in reports )

Pros

We found support in forums and social media like youtube in addition to odoo support team

Cons

Speed ​​of response from \[sensitive content hidden\]

Switched from

[Phrase Localization Platform](https://www.capterra.com/p/276186/Phrase/)

Some troubles from the Local software we used

Review Source

DV

Desiree V.  
Sales and marketing  
Wholesale  
Used the software for: 6-12 months

### "Odoo user friendly"

January 5, 2025

3.0

Great experience would recommend to everyone

Pros

User friendly every person can get the hang of it.

Cons

The inventory section of odoo wasn't as helpful as it could of been.

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Better features and for inventory management.

Review Source

BO

Burhan O.  
General Manager  
Airlines/Aviation  
Used the software for: 6-12 months

### "ODOO PLO Review"

October 1, 2024

5.0

Excellent experience with Odoo team, Willingness to find a solutio to every question and to help

Pros

Reactivity. FLexibility. willingness to help. Capacity to stay calm even in front of dummy questions

Cons

The counting of 15m of support costs even for short email exchanges that last 30 seconds

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Odoo

cheaper. More options. More open. More user friendly

Switched from

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)

The possibility to integrate all digital processes

Review Source

GD

Gregorio D.  
CEO  
Cosmetics  
Used the software for: 1-2 years

### "Thanks for your great work"

October 18, 2024

5.0

perfect. I can manage the whole company from everywhere

Pros

Flexibility and easy to manag. Fast trobleshooting

Cons

user’s costs, a license to my coworkers is unreachable

Review Source

mG

manuel G.  
gérent  
Construction  
Used the software for: Less than 6 months

### "nul à ne pas acheter"

February 24, 2025

1.0

que des beug le Scan des facture fournisseur nul il ne reconnaît pas toujours les information est Alor le samedi et dimanche ont c'est pass caner les facture fournisseur

Pros

aucun même le service technique ne vous répond pas est quand il réponde il save pas vous répondre envoyer une foto pour voir le problème

Cons

tous car trop de beug ont à pas pu apprécié

Reason for choosing Odoo

car commercial ans Belgique c'est plus facile ana k de problème

Review Source

SV

Stephane V.  
Dirigeant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Bluffant !"

October 30, 2024

5.0

De l'avant vente au 1er déploiement - c'est fluide et assez clair

Pros

Largeur et profondeur du périmètre fonctionnel de l'application

Cons

Encore un peu perdu sur la façon de trouver rapidement la meilleure réponse sur des questions d'utilisation

Alternatives considered

[EBP Gestion Commerciale Pro](https://www.capterra.com/p/250496/EBP-Invoicing/)

Reason for choosing Odoo

C'est le périmère fonctionnel de Odoo et le chargé d'affaires d'Odoo qui m'ont convaincu après période de test. C'est aussi l'application full web qui est bien pratique

Switched from

[Hubflo](https://www.capterra.com/p/10004954/Hubflo/)[Sellsy](https://www.capterra.com/p/133104/Sellsy/)[Clockify](https://www.capterra.com/p/169607/Clockify/)

C'est le périmère fonctionnel de Odoo et le chargé d'affaires d'Odoo qui m'ont convaincu après période de test.

Review Source

AS

Ahmed S.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "It’s a Total Scam – Avoid Odoo at All Costs!"

January 3, 2025

1.0

Using Odoo was one of the worst decisions we’ve ever made. We signed up for their subscription at $13.60/month, only to be charged over $30 in the second month despite not adding any apps or users. Their account manager, \[sensitive content hidden\], is completely unprofessional—ignoring emails for days and only responding when relentlessly pushed. The experience dealing with her was beyond frustrating. When we asked for an explanation for the extra charges, they first claimed we used additional apps. After we provided proof that we didn’t, they shifted to saying we added new users—another lie. We sent further proof showing we had only one user, and since then, they’ve gone completely silent. Two weeks, multiple follow-ups, and still no response. We cancelled our subscription out of sheer frustration, losing money in the process. No refund, no accountability, and absolutely no care for their customers. Odoo is a scam. Don’t trust their pricing, their team, or their service. If you value your time and money, stay far away.

Cons

Odoo is a scam. Don’t trust their pricing, their team, or their service. If you value your time and money, stay far away.

Review Source

DA

Dan A.  
Data Scientist  
Food & Beverages  
Used the software for: 1-2 years

### "Incorporate the sales automation coupled with the mobility of stocks"

April 14, 2025

5.0

Pros

I liked that Odoo provided interaction between the sales and stock modules. When a sale occurred, a delivery order was created and I was also able to track products from within the warehouse. It really helped to bring focus on order processing speed and on the health of inventory

Cons

When tracking the returns the delivery status updates sometimes provided insufficient information in the backend. The occasional failure of the system to flag the hits of a returned item, whether partially or completely caused holes in the company’s stock status report.

Review Source

LR

Luis R.  
ceo  
Computer Software  
Used the software for: 2+ years

### "Excellent Customer Support"

September 1, 2024

5.0

My overall experience with Odoo has been very positive. It is a scalable ERP platform that integrates multiple business functions, such as sales management, accounting, inventory, and more, into a single system. The user interface is intuitive, and the software offers a high degree of customization, allowing functionalities to be tailored to the specific needs of each business.

Pros

Comprehensive Integration,Ease of Use and Customization and excellent customer support

Cons

Limited Flexibility in the Cloud Version: The cloud-hosted version of Odoo (Odoo Online) does not support third-party modules, limiting its flexibility .

Review Source

JF

Jonah F.  
Writer  
Writing and Editing  
Used the software for: 6-12 months

### "Business Management App"

May 14, 2025

5.0

Pros

I tried Odoo recently, and it seems powerful for creating website/blog. Apps work well together and cover a lot of needs in one place

Cons

Can be a bit much to set up at first, it takes while to set but it's running

Review Source

NW

Nile W.  
Finance Manager  
Tobacco  
Used the software for: Less than 6 months

### "Unsatisfactory delivery."

January 3, 2025

2.0

The system software is user friendly and we expect it will work with our operations. However, the level of customer service, communication, and overall timeliness has been below expectations.

Pros

The system works well, ie the software and visual representation.

Cons

We have not been impressed with the customer service. There has been a clear lack of updating us on timelines, forcing us to chase for answers. Further, timing expectations of delivery have not been met re: product development.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

We are currently making this change. Odoo hopefully will streamline our accounting, CRM, and HR functions. Not off to a great start.

Review Source

mW

mohammed W.  
Adminstraion manager And odoo system admin  
Industrial Automation  
Used the software for: 1-2 years

### "Odoo - Customer support "

October 17, 2024

5.0

Odoo has been instrumental in streamlining our manufacturing and customer operations, providing flexibility and control over processes like inventory, accounting, and approvals.

Pros

Odoo is the best ERP system, offering unmatched flexibility, seamless integration, and powerful modules that streamline all aspects of business operations.

Cons

It has a few minor bugs in the system, but overall, it’s still highly effective and reliable.

Review Source

MV

Mufaddal V.  
Account Manager  
Education Management  
Used the software for: Less than 6 months

### "Odoo is a Fraud - Avoid at All Costs!"

September 28, 2024

1.0

We had really had experience with Oddo as we are expecting high hopes.

Pros

I had high hopes for Oddo based on their representative's suggestions, but my experience has been quite disappointing. Our company opted for their software and paid the full subscription amount to develop a customized invoice format and address other requirements. However, the process has been frustratingly slow. Initially, we had several meetings, but much of the time was spent on explanations rather than actual development. After an extended period, we found ourselves stuck in the initial stages with minimal progress on our needs. It feels like we’ve wasted valuable time and resources. Given the lack of outcomes and ongoing complications, we are now considering other software solutions that can better meet our basic needs. Overall, I cannot recommend Oddo based on this experience, as their services have not delivered the expected results.

Cons

We are really disappointed with oddo software.

Review Source

AB

Andrea B.  
Head of Innovation  
Information Technology and Services  
Used the software for: 6-12 months

### "One platform, multiple purposes."

November 21, 2024

5.0

Pros

Affordable, comprehensive, and integrated. Great support!

Cons

The lack of customized user licenses for particular purposes.

Review Source

DR

Dagoberto R.  
Member of the Board of Directors  
Hospital & Health Care  
Used the software for: Less than 6 months

### "A Comprehensive and Flexible Platform with Great Tools"

September 10, 2024

4.0

Overall, my experience with Odoo has been very positive. The platform offers a wide range of tools that are easy to use and integrate seamlessly with each other, which has greatly improved our operational efficiency. Customer support is helpful, although response times can sometimes be slow. Despite this, once in contact with the support team, they are always professional and resolve any issues efficiently. The platform’s flexibility and customization options have allowed us to tailor it to our specific needs, which is a big plus.

Pros

I really appreciate the wide variety of tools available on the platform and how easy it is to use them

Cons

Although customer service is great once they respond, the response time can be slow. For example, two Wednesdays ago, I opened a ticket regarding an issue that could only be resolved by contacting the support team. I didn’t receive a response until the following Monday, after I reached out via WhatsApp to an executive who found the ticket and partially resolved it through email. I continued communicating through email to fully resolve the issue, but didn’t receive a reply. I even opened a second ticket, and the situation was only fully resolved the following Monday. The executives were very polite and resolved everything, but the response time could be improved, including acknowledging receipt of the ticket sooner

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Odoo

Have more tools beside the sign application.

Review Source

EH

Ehab H.  
IT Manager  
Investment Management  
Used the software for: 1-2 years

### "Great ERP System"

December 25, 2024

5.0

The system is excellent, but the partners are often not up to the responsibility and cannot be trusted. In case of any disputes, Odoo does not protect the client, as there seem to be shared interests between some Odoo employees and the partners, in my opinion.

Pros

Customizability by the client and the wide range of applications available within the system.

Cons

Multi-Language and Multi-currency support

Review Source

AK

Arthur K.  
IT Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great support helping me understand mail flow configurations within Odoo"

August 23, 2024

4.0

Until now it has been super great and really helping me build my business platform. I still have lots to learn, but Apps and Configurations are simpel and intuitive

Pros

Technician \[sensitive content hidden\] informed me the correct actions to take and help docs links to help understand inner workings and resolve my issues in first try

Cons

Initial response to begin resolution. It was after i had asked for feedback after 24 hrs of ticket submission

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)[HostGator](https://www.capterra.com/p/229585/HostGator/)

Reason for choosing Odoo

Incredible ease of use and possibilities, also with other apps. So much, it is a little intimidating, but i will continue to explore and integrate/use more apps, as i go along, even replacing other paid apps

Switched from

[HostGator](https://www.capterra.com/p/229585/HostGator/)

Former website must be designed in WordPress and i am not a website developer. With Odoo's Website app, i was able to design, create and publish my website and i am happy and impressed with how good it looks. Haven't gone live yet, as i need to tweak and perfect layout, functionality and content. Plan to launch within a week, can't wait!!!

Review Source

MA

Mahalis A.  
CFO  
Information Technology and Services  
Used the software for: 2+ years

### "Great Product"

October 11, 2024

5.0

Pros

The range of apps available to suit the needs of my company

Cons

the cost of .Sh platform deters some of our clients looking at customization

Review Source

AV

Armando V.  
licenciado en Administracion de Empresas  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "muy sastistactorio "

October 8, 2024

4.0

hasta el momento estamos implementando en nuestra compañia y es muy satisfactorio el proceso

Pros

la integralidad de todos sus módulos, y lo facil de conseguir ayuda en linea en las distintas comunidades

Cons

no tengo para comentar ningún punto negativo por el momento

Switched from

[RedLine13](https://www.capterra.com/p/185207/RedLine13/)

porque necesitamos un sistema mas integral multiempresa y multimedia

Review Source

DS

Dilak S.  
Senior Experience Designer  
Design  
Used the software for: 1-2 years

### "My Review of Odoo"

February 21, 2025

5.0

I am able to manage projects automatically and carry out inventory control procedures with Odoo.

Pros

I mainly use Odoo to manage, plan and track projects automatically. Odoo is completely open-source which cut short expenses.

Cons

I do not use Odoo on a daily basis but it suits all my needs whenever I turn to it.

Review Source

DM

Dayken M.  
CEO  
Consumer Electronics  
Used the software for: Less than 6 months

### "My experience"

October 11, 2024

5.0

So far my suggestion is to enable the possibility of segmenting products by currency, so that customers can see the products they want to show them in their currency.

Pros

What I like most about Odoo is the ease of use, the interface is modern and more.

Cons

So far my suggestion is to enable the possibility of segmenting products by currency, so that customers can see the products they want to show them in their currency.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Odoo

Because I see that it has many functionalities and a good interface

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

I have always been looking for a platform that allows me to have quality at an acceptable price

Review Source

YB

Yusuf B.  
Systems Engineer  
Education Management  
Used the software for: 1-2 years

### "Gave clear manufacturability with optimum account of cost fluctuations"

April 12, 2025

4.0

Pros

I found out that Odoo has done a very good job in integrating the manufacturing module with the accounting module. It was easy to track the cost of raw materials, production yields, and all could be traced back to real time financial statements This gave me a better view of the profit point on the production run.

Cons

I experienced some lag in the backorders and live status when managing multiple SKUs in large or small quantities. This sometimes led to cases of inconsistency in reordering alerts and hence needed to be rectified manually depending on the stock available.

Review Source

JM

Jenna M.  
IOC  
Construction  
Used the software for: Less than 6 months

### "Over complicated "

March 18, 2025

2.0

After trying it decided not to use it and went with another program.

Pros

It was needed to track employee receipts and expenses

Cons

It was very difficult to set up and didn't have the options needed.

Switched from

[Hubdoc](https://www.capterra.com/p/165724/Hubdoc/)

Needed more options and cost. Tried several different ones.

Review Source

ED

Enki D.  
General Manager  
Machinery  
Used the software for: 1-2 years

### "The best ERP system for small and mid-sized business"

October 23, 2024

5.0

Overall, it is a good experience. It would be even better if the few bugs we experience are ironed out and if user rights are easier to manage as a non-technical person.

Pros

It's ability to be modified, while still offering an excellent out of the box solution at a good price.

Cons

It is still quite hard to manage user access rights.

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Reason for choosing Odoo

Price mainly - Why do I need to type 40 characters?

Review Source

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