# Page 3 | Odoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Odoo the right Human Resources solution for you? Explore 1291 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135618/Odoo/reviews --- Odoo 4.2 (1291) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 26th, 2026 # Page 3 - Reviews of Odoo ## Showing most helpful reviews Showing 51-75 of 1291 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer System Admin Hospital & Health Care Used the software for: 6-12 months ### "Unleash your growth potential with Odoo" February 24, 2026 5.0 Pros It is an all-in-one suite that eliminates the need for multiple, disconnected software systems by centralising functions like CRM, sales, and accounting. Cons Setting up and configuring the system correctly can be difficult and time-consuming, often requiring technical expertise or external consultants. Review Source VC Verónica C. Partner Information Technology and Services Used the software for: Less than 6 months ### "Disappointing Direct Support after Payment" September 3, 2025 1.0 My advice: get all the demos, calls, and answers to your questions BEFORE you pay for any subscription. Do not expect proper customer service after you become a paying client. Pros It offers many applications. If you manage to integrate all information inside the platform to run your business, can be quite useful. Cons My experience with Odoo has been very disappointing. Once you become a paid client, it is extremely difficult to receive direct and proper customer support. If you encounter any issues with your account, instead of solving them, they simply redirect you to their website, leaving you without real assistance. Ironically, before subscribing, Odoo will call you all the time with demos, offers, and follow-ups. But once you pay, the attention drastically changes. There is no easy way to contact someone directly to help with technical or account-related problems. Alternatives considered [FastBill](https://www.capterra.com/p/141530/FastBill/) Reason for choosing Odoo To look for another platform that offers more options Review Source Yatra P. Omni Associate Retail Used the software for: Less than 6 months ### "Odoo - Flexible and easy way to manage any Business. " February 12, 2026 5.0 Overall, Odoo is a really great app. It is very easy to learn and use. Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time. It's been around 4 months i have been using Odoo and i love it. From sales and invoicing to task management everything is at one place. Pricing goes up as we app more features and apps however it is worth to use it. Pros The best thing about Odoo is that it is all in one integration. It manages sales, CRM, inventory, HR, accounting and projects. Odoo also automates many stuffs such as invoicing, workflow approvals and follow ups which saves a lot of time. It is also very easy to use and has features for customization. It is a good value for the money. Cons Customer support feels bit slow with lower price subscriptions. With Higher plans subscription the customer service is feaster somehow. Review Source Manuel Angel A. CEO Entertainment Used the software for: 2+ years ### "Un gran software de gestión empresarial" January 13, 2025 5.0 Pros En mi empresa utilizamos Odoo como herramienta de gestión empresarial, destacando por su versatilidad y productividad. Una de sus principales ventajas es que todas las aplicaciones están agrupadas en un formato similar al de un modo tablet, funcionando como un centro de mando que facilita su uso. Es muy sencillo configurarla para diversas necesidades, como la creación de sitios web, la gestión de la contabilidad y la emisión de facturas CFDI. Cons Faltan muchas pasarelas de pago en los sitios web. Sería excelente implementar más opciones de empresas de cobro mediante API, ya que las disponibles actualmente son algo limitadas. Review Source EG Edgaras G. Digital Marketing Specialist Broadcast Media Used the software for: 1-2 years ### "Work with the best and be the best." March 17, 2025 5.0 Well, it does wonders and the experience was good. Kudos Odoo! Pros Odoo is simple and affordable that's why we chose it. For CRM and accounting needs Odoo is our new solution. Very easy to use even for our new employees. Since we started using it, it's evident that it does wonders. Highly customizable which allows us to explore more, with it's advanced features, Odoo delivers to the core Cons Let's focus on the positive side, nothing major to complain at all. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Odoo was very affordable and it favoured our business. Review Source VR Verified Reviewer Analyst Apparel & Fashion Used the software for: 6-12 months ### "Flexible All-in-One Business Management Platform" March 5, 2026 5.0 Overall a powerful all-in-one ERP. Helps manage sales, contacts, and finances together. Slight learning curve, but very capable once set up. Pros Very flexible business platform. Many modules in one place—CRM, invoicing, sales. Easy to scale as business grows. Good customization. Cons Setup can take time. Some modules feel complex for new users. Occasional performance issues with larger data or many apps enabled. Review Source CTB Connor T. B. Financial Operations Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Odoo consolidated several ops under one roof." June 6, 2025 5.0 Prior to Odoo, we were managing within five different systems. Now all of our payroll to inventory valuation is centralized, enabling us to be scalable and lower overhead costs. Pros Since Odoo is modular we can run accounting, inventory, manufacturing all in one platform. What I find particularly valuable is that everything is related to the financials and directly to supply chain: you have accurate cost tracking. Cons Some modules are less mature than others. We had to do a lot of customization and onboarding to get it tweaked just right for our processes. Review Source CR Chidz R. News Correspondent Broadcast Media Used the software for: 2+ years ### "A Review Of Odoo" December 9, 2024 5.0 Odoo is incredible it creates website fast and well. Pros Odoo helps create and design websites fast and this website are effective always. It has a user-friendly interface and anyone can use Odoo to create websites at ease. It has the best Q&A platforms. Cons Odoo works fine and has no challenges at all. Review Source MP Martin P. Owner Information Technology and Services Used the software for: Less than 6 months ### "Good service made better by excellent support" December 11, 2024 5.0 Overwhelming at first, ok ressources but mainly excellent support for questions that I was unable to find an answer to searching the knowledge base. Pros Very good and support team, mostly excellent configurability, wide range of functionality and modularity is great. Cons Price of license with odoo.sh Especially for small and one-person companies like mine odoo.sh is prohibitively expensive. I only need one license for myself. odoo.sh de facto triples the license price for a single user account. I would love the many customization options that are only available with odoo.sh but there simply is no way I can justify such a major cost increase. For companies with 5 or more users, odoo.sh is less of an issue and at 10+ it starts to become a negligible increase. I would love to see a hosting price that starts a lot lower for odoo.sh if the account uses only one license or maybe a staggered hosting price for 1-5 licenses. I would be totally happy with a Server that has more limitations or one that is heavily overbooked with single user accounts, since the chance more than a tiny fraction is active at the same time is negligible. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Reason for choosing Odoo As general IT-Support Consultant and IT-Outsourcing provider I got in contact with local ODOO partner QMedia and decided to add ODOO as part of my portfolio of recommendations for my customers. As such it was logical to choose ODOO for my setup too, so I can provide more detailed Information in case one of my customers is interested in using your service. Review Source ED Emmanuel D. Standards Compliance Officer Computer Hardware Used the software for: 2+ years ### "Unleash your growth potential with the most efficient and affordable software have ever used." January 29, 2025 5.0 Mind blowing experience indeed. Odoo is very much productive How I wish I could have started using it a bit earlier. Pros Has a user-friendly interface thus making it favorable for all of us. Flexibility and it's price is very affordable. Experience a true speed and reduced data entry. Cons I can't complain Odoo has really helped me. Kudos good work. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Work flows can be confusing and tough to understand sometimes. Review Source KK Kudzai K. InfoSec Consultant Computer Software Used the software for: 6-12 months ### "Odoo Community Version" November 25, 2024 4.0 The experience is very good considering it's free and Open Source. For small to medium businesses it can do what is needed right out of the box. Be prepared to pay for third-party apps and support once in a while. Pros The features available in the Community Edition are mostly enough for what we need to do and is standardises processes across the board. We can then sell other small business work for configuring their own since we use it too. A lot of the business functions and processes are already built in, it is just a matter of activating the module you need and then configure it. The e-commerce feature is the simplest I have used, almost anyone can create products because it was built from a layman's perspective. The community is vibrant and helps with some issues if you have them. You might have to pay a partner for support and added functionality which is mostly once off. For a fraction of the cost, there is no worry of licence renewals just hosting fees. Cons Some functionalities which are basic in alternatives are not available even in the cloud version. You need to test third-party apps yourself which you might not have the time for and can break current functionality. Not all issues are addressed in the forums if it is not a common issue; a lot of issues are still open from previous versions. The official documentation is sometimes shallow. Alternatives considered [Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Reason for choosing Odoo The first issue was the price. Secondly, we own the data and can just export the database periodically for backup. Review Source Nishant T. Sr analyst Financial Services Used the software for: Less than 6 months ### "Odoo ERP: Modular, Integrated and Efficient " June 4, 2025 4.0 Overall, Odoo offers flexible, modular ERP solution with strong integration and scalability. Best for small to mid size companies. Pros \- Opensource ERP software offers wide range of applications under one umbrella, such as HR, CRM, sales etc - Users can get flexibility to choose from wide range of application according to their organisational needs - Offers one free application from range of application for starters - Good for SME and start-ups companies and also valuable to those who dont want to build their own IT ERP landscape with high IT capex - Highly customised platform with clean UI offering easy navigation Cons \- Can go expensive with multiple applications or modules and users - Inconsistent depth of application from module to module - Technical expertise is needed for deeper customisation and upgrades Review Source JD Jason D. General Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great ERP on a budget." November 15, 2024 5.0 It is way better than our last ERP provider. Odoo can be a bit rough around the edges, but they are always making improvements and do take the time to not only add new features, but clean up rough edges. Pros You get a lot of functionality for the price. Cons While the support is sometimes lackluster, I was prompted to write this review because of great support I received. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Odoo The other products were all out of our price range. Switched from [xTuple](https://www.capterra.com/p/224376/xTuple/) Dropped their eCommerce offering. We paid nearly $30k to only have it operational 18 months. They had no replacement at the time. It would have killed our business if we had not found Odoo. Review Source JH Junaid H. CEO Furniture Used the software for: Less than 6 months ### "Deliverd Odoo Review" March 24, 2025 3.0 Be prepared to still have manual input for your workflow processes despite paying high dollars. It does the job but doesnt justify paying that much more. Also, of you plan to scale the business you will be limited with the app. Pros Odoo provides CRM, sales, accounting, and allows for streamlining operations. It's easy to deploy and has all basic features that you would expect. Cons Can get very expensive very fast. You can unlock features by purchasing them separately. Has out-dated IDE and very basic functions. Review Source Tracy S. People and Culture Manager Apparel & Fashion Used the software for: 2+ years ### "Versatile and Effective for HR" January 27, 2025 5.0 It's reliable solution for me as an HR professional. Once it’s set up, it runs smoothly and saves a ton of effort. Pros The recruitment and employee management modules are fantastic—they make tracking applications and managing employee data so simple. Also being able to integrate HR with other modules like accounting and project management is super helpful Cons Some features require additional modules, which can increase the cost. Also learning all the features takes time, especially for new users. But not a deal breaker. Review Source WF Walter F. Director de Proyectos Computer Software Used the software for: 2+ years ### "Experiencia con Odoo" October 21, 2024 4.0 La evlución de Odoo ha sido acorde a las exigencias actuales de las empresas, consideramos importante reforzar la documentación y capacitación a los Partner Oficiales para mejorar la experiencia del cliente final, Pros Flexibilidad, adapatación, evolución Odoo lleva un ritmo intenso en evolución, algo que se aprecia, lo que se debe mejorar un poco es la documentación de cada una de las versiones Cons Performance, rendimiento con grandes volumenes de información, sobre todo en algunos reportes que se pone muy pesado Review Source AR ALEX R. MANAGER Furniture Used the software for: 1-2 years ### "POOR SERVICE" February 25, 2025 1.0 Odoo why not BUT not via their employees. Or switch to Magento or prestashop! If you still want to work with Odoo, go through a freelancer who will respect the specifications. With Odoo: Salespeople's promises are not kept, you have to do all the implementation, bad imports, the packs are used to correct their mistakes. The budget explodes and it's never their fault. When faced with a problem, the standard response is ‘everything will be fixed with the next version’... in the end, it's not. In the end, this is not the case. The people in charge absolve themselves of any responsibility by replying ‘it was mentioned that the version could solve this problem, not that it would’... nice trick! It's better to go through a professional working with Odoo. He will understand your needs much better and will respect the specifications. If they make a mistake, they'll fix the problem at their own expense. !!!!!!!!!! Pros I am using space in order to answer ... nothing Cons I am using space in order to answer ..The service!! Review Source MC Miranda C. Director of IT Wholesale Used the software for: Less than 6 months ### "Odoo works till you need something complicated" February 11, 2025 3.0 Overall it's been good for very basic things. As soon as you need something integrated or complex it gets difficult and not the best. Pros All system under in one platform and it's easy to switch back and forth between modules. Cons Features are limited and if you want them you can pay someone more money to develop it. Always a cost for everything with this. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Webgility](https://www.capterra.com/p/128321/Unify/)[Shopify](https://www.capterra.com/p/83891/Shopify/) We switched so that all system would be under one roof and would not have to have integrations to make orders sync to the accounting software. Review Source BK Barbara K. Accounting Manager Public Safety Used the software for: 1-2 years ### "So glad we moved to Odoo - no regrets." December 4, 2024 5.0 I am very impressed with Odoo overall. It is an excellent program that is appropriate for the fast paced, intricate business environment of today's world. Pros The functionality and flexibility. I love the ability to duplicate an entry. Cons I would like to see the ability to move lines up & down while doing journal entries. I also would like to see the ability to use arrow keys to move around to the different lines and fields. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Reason for choosing Odoo The functionality and the price; along with the implementation and training were superior. Switched from [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Their system was outdated and had not been improved much in many years. Review Source lD lisbet D. Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "free one app plan" October 24, 2024 4.0 In general good. The drag and drop is unfortunately less flexible than I experienced with Elementor (e.g. photos can only be posted as 100%, 50% or 25%.) But with a little creativity and adaptability, I made it work for what I need. Pros I like the fact that the one-app free plan is free and free for life. I have figured out though I have to be careful NOT to (unconsciously) trigger another app to change my free for life plan to a paid subscription. Cons What I didn't like is the lack of clarity of the free one-app plan. Some of the building blocks you can drag into a website come with an "install" pop up, but it should come up with a pop up that explains CLEARLY : "installing this feature will change your free app to a paid subscription. I only clicked to install the website app and "live-chat" and "e-commerce" popped up on my websites page. It seems there were features in those 2 apps that triggered the paid subscription plan. Yes... I didn't go through all the instruction video's, but I think Odoo could be more clear about which apps belong together to stay on the one-app free plan. On the apps page Website app is listed with 5 sub apps. I assumed all of them automatically belong together in the free one-app plan, but I seemed to be wrong. Odoo need to be more clear about this. My problem is now solved (with very good client service), but it could have been avoided if Odoo was clearer on how and when the paid subscription gets triggered,... what belongs together so it won't trigger. Switched from [SiteGround](https://www.capterra.com/p/228543/SiteGround/) Because for all the times I don't work on my blog/website, It's costly. Review Source GM Gustavo M. Manager Public Relations and Communications Used the software for: 1-2 years ### "My opinion about Odoo." October 20, 2024 5.0 As an Odoo user, my overall experience has been a mix of clear benefits and challenges. Starting with the positive, I love the flexibility of the system. The ability to customize and tailor applications to my business’s specific needs has been a huge plus. The fact that everything is integrated into one system – sales, accounting, inventory, and marketing – really helps make workflows smoother and improves overall visibility into operations. The interface is fairly modern and easy to understand, which is great for someone who doesn’t have much technical knowledge. However, when it comes to more advanced setups, I have found myself needing to hire a consultant for initial implementation as some aspects of the system can be quite complex. Pros I really like its user-friendly and modern interface. This software has an intuitive and easy-to-use interface. As it is an open source software, Odoo is very flexible to customize applications according to the needs of the company. Odoo integrates all areas of the business very well, facilitating the management of business processes from accounting and sales to inventory and marketing. Cons Initial setup and customization can require a lot of time, technical knowledge or expert help. Sometimes, when we want to upgrade Odoo to a new version, previous customizations may not be compatible, causing additional effort to adapt custom integrations or modules. Otherwise, all is well. Review Source YR Yogesh R. Chief finance officer Hospital & Health Care Used the software for: 6-12 months ### "Odoo a gift " January 13, 2025 5.0 It was great and worth the investment as I was all Lowe’s to experiment a lot Pros User friendly and after sales support was excellent Cons The subscription model got me almost tied up and dependent. Would have liked more open source Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Odoo allowed single platform usage and eliminated work duplication and also improved focus thus easing bottlenecks and data silos Review Source IP Iya P. VP Finance Mechanical or Industrial Engineering Used the software for: 1-2 years ### "must have for every business" November 21, 2024 5.0 great exprience with odoo, we invested lots of time in it and it paid off. Pros very easy to use, easy to understand, low learning curve. Cons so many pages, maybe a lot of requirements for customizations especially for some business processes which takes time. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Odoo All the business processes are already in one application. Review Source MA Mohamed A. Finance Manager Investment Management Used the software for: 2+ years ### "Finance Manager " November 12, 2024 5.0 Incredible and fantastic ERP system ever Pros All the features and modules as well Odoo is number one for us. Cons Non I love it all, on other hand the flexibility of Odoo makes it impressive Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) We love Odoo more the any ERP else that the reason Review Source RO Rubén O. Coordinador de mantenimiento Warehousing Used the software for: Less than 6 months ### "Mis primeras impresiones" November 6, 2024 5.0 Mi experiencia ha sido muy satisfactoria. He podido sacar mucho partido a la aplicación de mantenimiento tan solo con manuales y tutoriales. En un par de ocasiones que he precisado de asistencia, el equipo ya resuelto mi problema de manera muy eficaz. Pros Simplicidad de uso y gran cantidad de documentación disponible. El soporte es muy eficaz. Cons El tiempo disponible para probar otras aplicaciones (15 días) me resulta escaso para poder probarlo en profundidad, así como para poder exponerlo ante otros miembros de la empresa con el fin de valorar la compra del producto. Reason for choosing Odoo Cuenta con una interface mucho más intuitiva. Además es mucho más completa y no ha presentado errores en su funcionamiento. El poder utilizar una aplicación gratis es la puerta para conocer en profundidad el software y decidirnos por extenderlo a otras aplicaciones. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.