---
title: "Page 2 | Odoo  Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 2 - Is Odoo  the right Human Resources solution for you? Explore 1333 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/135618/Odoo/reviews/?page=2"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

Odoo

4.2 (1333)

[View alternatives](https://www.capterra.com/p/135618/Odoo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated September 29th, 2026

# Page 2 - Reviews of Odoo

## Showing most helpful reviews

Showing 26-50 of 1333 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PD

Pat D.  
Technology Admin  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Strong platform, but every customisation is a potential invoice"

August 26, 2026

1.0

Capable software wrapped in an adversarial commercial relationship. We are a volunteer-run charity working in suicide prevention, funded by grants, and we chose Odoo to consolidate our operations. The build itself is achievable and the tools are strong. What wore us down was the billing culture around it. Every interaction felt metered, every customisation felt like a risk, and goodwill was absent at exactly the moments a charity needs it. If you have a commercial budget and technical people in house, you may absorb this. If you are a small nonprofit expecting a partner, read the timesheet before you sign.

Pros

The core platform is genuinely capable. Studio let us build a full set of custom models, youth records, expenses, funders, budgets, without writing a line of code, which is rare for a system this deep. The external API is clean and well documented, so we could connect our own tools and front ends to it without fighting the platform. It is modular, so you only switch on what you need, and when it works it replaces a pile of spreadsheets and disconnected tools with one system. For a small organisation that needs a real database rather than another silo, the software does the job.

Cons

The commercial and support experience is the problem, not the software. Support was billed against our success pack in fifteen minute increments, including time spent on Odoo's own internal work. When Odoo moved our project to its US office, the only way to get support within the evening hours our volunteers actually work, we were billed four hours for the handover between their staff. Reviewing their own notes, watching their own videos, meeting their own colleagues. When we objected, we were pointed to an email that had warned us it would be chargeable. Earlier in the build they tried to reclassify standard Studio automation as custom code to justify a maintenance charge, which we disputed. You learn quickly that anything near the edges of the platform, including exposing your own custom apps to portal users, is either a potential invoice or a limitation nobody flagged at the start.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reason for choosing Odoo

Price and support that was stated to be offered. Collapsed as soon as the invoice was paid though.

Review Source

GC

Gene C.  
director  
Consumer Goods  
Used the software for: 6-12 months

### "Just don't waste your time"

August 25, 2026

1.0

It's as bad as Albonomics in Australia, only worse. Fancy being charged a premium, to populate yoru subscription to use what you paid for Our fee went from $567/yr to over $5000 per year So then we had to delete all the work we paid for Was an experience that cost thousands in dollars and 6 months in time, for no outcome. The onlytime they return contact is to hit you with the mother of all invoices. Just avoid. It is not worth it

Pros

It looks good, sounds good, until you sign up. The experience is so bad, we sacked the firm that signed us up

Cons

It took months, to get any support. Then we had to engage a specialist to upload, populate and be able to use it only to find they wanted to charge an extra 5k pa for the work we paid for to do its job

Review Source

EA

Estrella A.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Odoo provides a flexible and customizable ERP platform for scaling business workflows"

August 13, 2026

4.0

For over a year, Odoo gave us strong value for money and solid sales management. Its open-source flexibility simplified contact management and invoicing, despite slow customer support.

Pros

Modular architecture makes extending sales management and transaction management effortless. Contact management connects well, invoicing triggers cleanly, and value for money is strong.

Cons

Upgrading custom modules between major versions has a steep learning curve. Ease of use drops in complex accounting, customer support is slow, and invoicing rules take time to configure.

Review Source

CAR

Cecile Anne R.  
CEO  
Events Services  
Used the software for: Less than 6 months

### "Good software, disappointing consulting experience"

October 1, 2026

1.0

My overall experience is mixed. The software itself is very good and has strong potential, but the consulting experience was disappointing. I expected the consultant to bring expertise, understand our business processes, and help us translate our needs into a practical Odoo setup. Instead, I often spent more time and energy trying to obtain clear answers than I saved by using the consulting service. After 25 hours, I did not feel that we had reached a sufficiently concrete or useful configuration for our company. For companies considering purchasing an Odoo consulting package, I would strongly recommend also evaluating experienced external Odoo consultants. The software is valuable, but in my case the official consulting service did not provide enough added value.

Pros

Odoo is a powerful and flexible software with many useful features. The platform itself has a lot of potential, and even the built-in AI is often very effective for standard questions and basic guidance. I also appreciate the fact that many business processes can be managed within one ecosystem.

Cons

My main disappointment was the consulting service. I purchased a 25-hour consulting package for about €1,450 after a 15% discount. Unfortunately, I felt that a significant part of those hours was not used for real consulting. In several cases, even for relatively standard Odoo questions, the assigned consultant had to ask internal colleagues for help, and all of that time was deducted from my package. I fully understand paying for the time needed to answer my questions, but I do not think I should also be paying for the consultant's own training time. I also found the approach too standardized. There was very little effort to understand our specific business model and propose tailored solutions. The answers often remained within the most basic standard configuration, without really exploring tools such as Odoo Studio or more suitable alternatives. Even the first hours of the package were partly spent on standard presentations that were not specifically adapted to our company.

Switched from

[TravelKey](https://www.capterra.com/p/216686/TravelKey/)

not satisfied with mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Review Source

KC

Kenneth C.  
Vice President  
Information Technology and Services  
Used the software for: 2+ years

### "It really does handle the warehouse data pretty well"

June 8, 2026

5.0

In the past tracking returns from other countries meant searching through many different disconnected systems to find what I needed. The finance department no longer complained to me about discrepancies between Purchase Orders due to the fact that the software automatically keeps track of everything centrally. Honestly I'm just glad that I can click approve things from my couch instead of having to drive into the warehouse on Saturdays. The customer support is also good.

Pros

The Odoo dashboard puts all of the financial module and the warehouse module information on one screen which is alright I suppose. When we moved to the cloud I had anticipated that the cloud-based database would crash a lot however it seems that it will run for most days without crashing. Going back and forth from a customer's profile to the real-time inventory (live) stock levels isn't a long time either. They do have a somewhat ok-looking screen. So good value for money.

Cons

Odoo essentially blocks you from changing the core coding so if your company has a unique or "weird" way of completing processes then you will need to completely change how your company completes those processes. The on-boarding experience was horrible. On Black Friday, when we were doing our first major use of the system during peak season, the cloud synchronization between the e-commerce frontend and the warehouse logistics literally ran a continuous spinning circle on its loading wheel for 10 minutes straight, and made us appear like complete idiots to the people who were calling in. Doing each of their required updates over and over again is exhausting.

Review Source

FL

Fernanda L.  
Gerente Administración y Finanzas  
Farming  
Used the software for: Less than 6 months

### "Error de diagnóstico comercial y solución a solicitud de reasignación de fondos"

August 11, 2026

1.0

Somos una empresa exportadora de fruta chilena y migramos a Odoo con la expectativa de tener un sistema robusto para nuestra facturación electrónica, contabilidad en dólares y libros de compra/venta en pesos ante el SII. Funcionalidades que para una empresa exportadora chilena son básicas (campos de facturación de exportación, manejo correcto de contabilidad en USD) resultaron ser limitaciones de Odoo Standard que nadie nos mencionó antes de comprar. Como parte del reclamo, solicitamos la conversión de nuestros créditos hacia Odoo.sh para al menos compensar el costo de la implementación fallida y la pérdida de tiempo que llevamos, pero nos dicen que no es viable, ya que tras evaluar el caso a detalle, dicen que las etapas previas de demostración y que las circunstancias actuales difieren de los requerimientos identificados en la evaluación inicial. Siendo que desde el primer contacto se planteó como desafío central la complejidad de manejar la contabilidad en dólares junto con el IVA y pagos en pesos. No es un requerimiento que haya surgido en el camino, estaba sobre la mesa desde antes del kick-off. En resumen: la implementación nos costó muchas horas de trabajo interno para detectar y corregir errores que debieron evitarse desde la venta, y cuando pedimos una solución razonable, no la obtuvimos.

Pros

Las aplicaciones están bien integradas, la interfaz es intuitiva, y parece ser una buena solución para la gestión de procesos de las empresas. Según mi experiencia hasta ahora, el software resulta muy prometedor y ofrece un valor excelente en cuanto a funcionalidad.

Cons

Error de diagnóstico comercial y decepcionante servicio de implementación, gastando más de la mitad de las horas contratas solo evaluando una posible solución, cuando desde el inicio Odoo Standard tenía limitaciones para nuestros requerimientos.

Alternatives considered

[Pepper Cloud](https://www.capterra.com/p/10007145/Pepper-Cloud-CRM/)

Reason for choosing Odoo

Por la flexibilidad que tiene para usar multimoneda, ya que llevamos la contabilidad en dólares siendo empresa chilena.

Review Source

Junaid Tharupeedikayil S.  
Head of Business and Administration  
Building Materials  
Used the software for: 1-2 years

### "Comprehensive and Flexible ERP Solution for Growing Businesses"

May 10, 2026

4.0

My overall experience with Odoo has been positive. The platform provides a comprehensive and centralized solution for managing different business operations, such as CRM, sales, inventory, accounting, HR, and project management, in one system

Pros

What I liked most about Odoo is its all-in-one business management approach. It integrates CRM, sales, accounting, inventory, HR, and project management into a single platform, which reduces the need for multiple software tools.

Cons

What I liked least about Odoo is that some modules can feel complex and require technical expertise during setup and customization, especially for businesses with unique workflows

Review Source

GD

Gianna D.  
Accounting and Finance  
Restaurants  
Used the software for: 2+ years

### "Innovative platform with plenty of scope based on good standard processes."

September 14, 2026

5.0

Odoo offers optimal digital support for all areas of business processes, anytime, anywhere. The ability to access important information and processes from anywhere offers significant benefits.

Pros

The system allows the company to manage both its finances and inventory in a single system. This makes Odoo comprehensive business software and ideally suited for project controlling. It is inherently easy to use and saves considerable time, making work more efficient. Best of all, no software installation is required, can be cloud based. Furthermore, its extensive functionality and up-to-dateness are impressive, thanks for to its many features and regular updates.

Cons

That's hard to say, as the range of functions is very extensive and the software is highly scalable. However, the development environment for customization projects could be improved or made easier.

Review Source

Furkan A.  
Founder  
Design  
Used the software for: Less than 6 months

### "Very capable all-in-one platform, but takes time to learn"

September 9, 2026

4.0

My overall experience with Odoo was positive. I used the free trial mainly to understand how the platform handles business processes, and I can see why companies choose it as an all-in-one system. Having sales, customer information, invoicing and other operations connected in the same platform is a major advantage. It also seems flexible enough to grow with a business instead of forcing you to replace the system later. At the same time, I think new users need to invest some time before the experience becomes comfortable.

Pros

What impressed me most during the free trial was how much Odoo brings together in one system. Sales management, contacts, invoicing and transaction-related workflows can all connect to each other instead of feeling like separate tools. I especially liked the idea of being able to start with the modules I need and expand later. Once I understood the basic structure, the workflow started to make much more sense and the overall feature set felt very capable.

Cons

The main issue for me was the learning curve. Odoo has so many modules, menus and configuration options that the first experience can feel more complicated than expected. Some simple tasks took me longer because I had to understand how Odoo structures the workflow first. I only used the free trial, so I did not get far enough to judge every advanced feature or the long-term customer support experience.

Review Source

EC

Eduardo C.  
Outros  
Printing  
Used the software for: 2+ years

### "Pessima experiencia com Odoo Brasil "

May 5, 2026

2.0

Totalmente negativa, nesse momento não recomendo a nenhuma empresa por conta do suporte e implantação fraca no Brasil. Ele não é configurado para tributação brasileira, quem faz esse processo é uma empresa terceira que precisa pagar até para emissão de orçamentos. Já contratamos mais de 400 horas e ainda não conseguimos efetuar toda a implantação.

Pros

O que mais atraiu no Odoo foi a simplicidade e facilidade de uso. A gestão de do CRM e facilidade de comunicação com os clientes também é um ponto positivo.

Cons

O sistema cobra para fazer orçamentos e emissão de notas fiscais. A implantação é lenta, confusa, para efetuar implantação é demorado e precisa de varias correções e mesmo que o erro seja deles, eles cobram para refazer o próprio erro. Não existe canal de telefone e a lei brasileira exige que exista meio de comunicação via telefone. O diretor pouco se importa com os clientes e se voce perder o controle por conta de prejuízos gerados por eles, ele te manda um e-mail te ameaçando que irá suspender o uso do sistema. Uma empresa grande, com boa ferramenta, mas totalmente despreparada para os clientes brasileiros, quem sabe possa melhorar em alguns anos.

Switched from

[Bimer](https://www.capterra.com/p/10013120/Bimer/)[Nomus](https://www.capterra.com/p/208337/Nomus-Suite/)

Acreditei que me traria maiores facilidades pela simplicidade, mas infelizmente ainda é uma ferramenta despreparada para o Brasil.

Review Source

ES

Eugene S.  
Chief Product Officer and Co-Founder  
Information Technology and Services  
Used the software for: 2+ years

### "Odoo really does work most of the time"

April 3, 2026

5.0

It has stopped the rest of the team from having to utilize hundreds of spreadsheets that I hate. The bank feed allows me to know what is going to happen by the end of the month instead of being caught off guard. I can access this system with my cell phone while sitting at the dentist office waiting. As we continue to expand into various countries and subsequently multiple currency accounts, odoo can manage them all. Since we transitioned away from quickbooks, the audit trail is much cleaner and the auditors can simply go through their process.

Pros

The reports give you current, live numbers, IF (AND WHEN) you ever get around to putting in the actual data. We were forced to hire someone to repair the api, however once done it will transfer transactions from another platform which is acceptable. The csv imports for 1099s and customer additions are faster than I thought they would be.

Cons

When viewing things at the top level, I dislike seeing where an invoice belongs to within an entity since you cannot tell while running a report. Also, the tools used for creating your own custom reports are completely frustrating.

Review Source

VR

Verified Reviewer  
Software Project Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Flexible, Scalable, and Powerful ERP for Growing Businesses"

July 16, 2025

5.0

I’ve been using Odoo for over a year to implement and customize ERP solutions for clients in retail, wholesale, food, and service sectors. It’s a highly versatile ERP system that simplifies complex business processes into a clean, manageable flow. The ease of integration between modules like Sales, Inventory, and Accounting has saved our clients both time and cost. Reporting is dynamic, and automation helps reduce human errors. Though POS and industry-specific features need improvement, Odoo still remains one of the most accessible and powerful ERP systems in the market today. Odoo is ideal for SMEs and growing businesses looking for flexibility and control without breaking their budgets. With a skilled partner, it becomes a truly end-to-end solution.

Pros

Modular and Scalable: You can start small and expand as your business grows. Modern, user-friendly interface – great for non-technical users. Customizable: Almost every screen, flow, or logic can be tailored to business needs. Integrated platform: Sales, Purchase, Inventory, CRM, POS, and Accounting work as one system. Cost-effective compared to other ERPs (SAP, Oracle, Dynamics). Strong community support and open-source flexibility

Cons

POS customization is not beginner-friendly – heavy JS-based structure makes changes difficult without coding. Lacks out-of-the-box vertical modules for industries like automobile service or real estate. Native direct print support for POS is missing – requires third-party tools or IoT box. Some advanced features require Enterprise version, which may not be affordable for microbusinesses.

Review Source

hD

hana D.  
CEO  
Retail  
Used the software for: 6-12 months

### "Odoo subscription account deletion"

November 13, 2025

1.0

My experience with odoo can be described in 1 word a nightmare. No one should be in this situation waking up to see that the fully paid subscription account with database and pos completly deleted without prior notice and althoug im the admin of the odoo shop account. But what i didnt know that the odoo partner i signed with have scamed me and created my odoo shop under there company accouny which is a clear data ownership Violation.

Pros

Online pos system. Accounting and easy to navigate. All features are available in this software it only lacks a good customer service.

Cons

My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo authorised partner) internal account. Because of this, ADG was able to delete my database and remove my access without any authorization. This situation raises several extremely serious points: 1. Data Ownership Violation: Despite paying for a full-year Odoo subscription, my database was never created under my CompanyID. It was created under the partner’s internal account, which contradicts Odoo’s customer ownership policy. Odoo support didnt show the minimum responsibility regarding this big error and considered it as an inconvenience situation and the only thing they offered is to create a new account and told me to redo the wholework myself again. Since my contract with ADG is paused due to delay in project delivery several times.

Alternatives considered

[Sage Sales Management](https://www.capterra.com/p/153130/Forcemanager/)

Reason for choosing Odoo

I thought I'd have a professional program, but it is almost a scam. I paid for a yearly subscription and invested money with an Odoo partner, and they deleted my account with a click. Odoo considers this issue an inconvenience. My subscription is on, but I have no account. Can anyone imagine this error? It is only because I live in Africa that this can happen. If I were in Europe or the USA, I would have sued Odoo and their stupid partner for this deadly error.

Switched from

[Paradox](https://www.capterra.com/p/191056/Olivia/)

I wanted something global and odoo has it

Review Source

MK

Maéva K.  
Dirigeante  
Hospitality  
Used the software for: Less than 6 months

### "Outil trop complexe pour une TPE"

January 26, 2026

1.0

Nous avons testé Odoo pour centraliser la gestion de plusieurs gîtes et d’un domaine événementiel. Malgré ses nombreuses fonctionnalités, la solution s’est révélée peu adaptée à une TPE. La migration depuis Airtable est très lourde et entièrement manuelle. La personnalisation via Studio reste limitée pour des besoins pourtant simples, notamment pour la relation client et les automatisations. Le module Rental n’est pas conçu pour la location d’hébergements ou la privatisation de lieux, ce qui impose des développements complémentaires. Odoo est un ERP puissant, pensé pour des PME disposant de ressources dédiées. Pour une petite structure, la complexité, le besoin de code et le manque de simplicité rendent l’outil difficile à exploiter. Le support et l’accompagnement n’ont pas été à la hauteur des attentes, malgré un engagement sur la durée.

Pros

Odoo semble particulièrement adapté aux PME structurées ayant des processus bien définis et des ressources internes dédiés pour le paramétrage ou un budget conséquent pour un consultant.

Cons

La solution est complexe à mettre en place pour une petite structure. La migration des données est lourde et peu guidée, la personnalisation via Studio reste limitée pour des besoins pourtant simples, et certaines fonctionnalités nécessitent du code ou l’intervention de consultants. Le module Rental n’est pas adapté à la location d’hébergements. Enfin, l’accompagnement et le support ne sont pas à la hauteur de ce qui est annoncé, ce qui rend l’outil difficile à exploiter de manière autonome pour une TPE. Pas de support fonctionnel.

Alternatives considered

[Smoobu](https://www.capterra.com/p/160106/Smoobu/)[Abby](https://www.capterra.com/p/268623/Abby/)[HENRI](https://www.capterra.com/p/208433/HENRI/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

Reason for choosing Odoo

Je pensais qu'Odoo serait plus simple et adaptée à mon activité.

Review Source

RS

Rafael S.  
Dirección de Operaciones  
Museums and Institutions  
Used the software for: 1-2 years

### "Vistoso, agradable. EFECTIVO."

October 31, 2025

4.0

Tiene módulos o aplicaciones cien por cien gratis. Su módulo CRM gratuito es estupendo. Es muy intuitivo y visual.

Pros

La infinidad de desarrolladores que hay en muchos países. El precio y la facilidad de integrar aplicaciones propias y externas. Es muy escalable.

Cons

Tal vez le falte un poco de potencia comparado con SAP pero claro, para una PYME o incluso una empresa de cierto tamaño, es imbatible entre otras cosas por su estupendo precio.

Alternatives considered

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Reason for choosing Odoo

Muy económico, es de código abierto y dispone de una comunidad de desarrolladores que no tiene casi nadie.

Switched from

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Necesitábamos un software más potente y enfocado a la fabricación.

Review Source

ND

Niels D.  
COO  
Consumer Goods  
Used the software for: 6-12 months

### "be aware of intransparant cross-country pricing "

August 24, 2026

2.0

Not too positive after this sudden price hike, that really damaged our trust in the company severely.

Pros

A versatile, ERP-like system that you can expand upon fairly easily. The UI is not intuitive, but with some effort you can learn to work with it.

Cons

their invoicing is very unclear: they suddenly more than doubled our monthly costs because a tiny part of our operation was in a more expensive country. Very unexpected and completely inflexible, we feel very misled in this case. This only surfaced months into our collaboration, when it's hard to pull back out.

Review Source

Elon E.  
Compliance  
Financial Services  
Used the software for: 6-12 months

### "Flexible and powerful, but needs some polish"

April 3, 2026

4.0

Pros

What I liked most about Odoo is that everything is in one place, like CRM, accounting, ops… so you don’t switch tools all the time. It’s pretty easy to use, scales well, and you can customize it a lot, for a fair price too.

Cons

What I liked least about Odoo is that some features can feel a bit rough or not fully polished, and you sometimes need technical skills to customize things properly. Also, performance can slow down with many modules, and support isn’t always super responsive.

Review Source

NS

Novellynn S.  
Founder  
Consumer Services  
Used the software for: 1-2 years

### "Odoo!! Ohh, do? Yes, you should do."

October 11, 2025

5.0

My overall experience with Odoo is phenomenal. Everything you need from the start of your vision to your exit plan. If you have multiple businesses or different ventures, you can manage everything as the admin without it interfering with each business. It’s really flexible and lets you organize things exactly how you want. I like to think of it like making a sandwich. Maybe you want bread, maybe you want lettuce instead whatever works for you, it’s all there. That’s the beauty of Odoo: it adapts to your creative vision. On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients. You really can’t go wrong with it. I personally use one account for everything I do, and as someone with experience building and selling businesses, managing warehouses, handling finance, and helping others scale their operations, I need a system that keeps me organized without feeling overwhelmed. Odoo delivers that, especially because of their free trial you get access to the full platform with no limitations.

Pros

What I love most about Odoo is how powerful and simple it is at the same time. It’s affordable, customizable, and gives you everything you need to run your business in one place. Finances, websites, inventory, employees, task management … seriously it’s all there and fully integrated. And here’s the real secret: it might sound like a lot, but it’s not. You can make it as simple or as advanced as you want. Three steps. Click. Click. Boom. You’re in. Odoo is built for continuous improvement. The easier the system, the faster the results. The world overcomplicates everything, but Odoo gives you clarity. One icon, one login, everything right there. And the support team is solid; they reach out and help you stay aligned so your business flows effortlessly. I use Odoo to manage multiple ventures, and it’s allowed me to help entrepreneurs, startups, and even 100 million dollar companies run with full transparency and confidence.

Cons

The only downside is that the trial eventually ends! I was like, “D#$n, I knew it was too good to be true!” Honestly, there really isn’t anything not to like about it. Side note: They will let you know ahead of time and help you get the paid version, which is the same version! of course you know they have to pay for the space and whatever else and employees and all that stuff and make it make sense. And a good thing about it is it’s not like the other platforms like when your trial period over all your stuff is locked down and you have to pay for it right then and you can’t access your stuff which causes a domino effect … they work with you and Your stuff is still there and it’s not shut down … 404

Switched from

[Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

It’s too much going on. It’s not as customizable as you may want it to be and then it was just way too expensive

Review Source

JB

Justin B.  
System Specialist  
Events Services  
Used the software for: 1-2 years

### "waste of money"

August 27, 2025

1.0

I'm not recommending this software. Odoo’s numerous technical issues, poor performance, lack of crucial integrations, and slow support have made it a poor choice for our business. It feels more like an unfinished product than a professional business solution.

Pros

the only good thing about Odoo is it has a lot of modules even for employees appraisal and recruitment.

Cons

the whole database is slow, laggy and most of the time will not load. email marketing clicks are not accurate and "Scheduled" campaigns does not send on time. no native integration with Wordpress or Webflow making it difficult to track website subscriptions Online support is VERY SLOW to respond

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Odoo promises a complete, all-in-one business management suite. However, my experience with the platform has been a constant struggle against its core technical flaws and a frustrating lack of support. Instead of a seamless solution, Odoo has become a source of daily headaches due to its persistent performance issues and frustrating limitations.

Review Source

VR

Verified Reviewer  
Training Manager  
Construction  
Used the software for: 6-12 months

### "A Powerful and Flexible All-in-One Business Management Platform"

September 2, 2026

4.0

Overall, my experience with Odoo has been positive. It is a powerful and flexible business management platform that can bring many different processes together in one place. The integration between modules is particularly useful and can significantly reduce manual work and improve visibility across the business. While the initial setup and learning curve can take some time, once properly configured, Odoo can become a very effective solution for managing day-to-day business operations.

Pros

What I like most about Odoo is that it brings multiple business functions into one integrated platform. CRM, sales, invoicing, accounting, inventory, purchasing and other modules can all work together, which reduces the need for multiple separate systems and manual data entry. I also appreciate the flexibility and customization options, allowing the system to be adapted to different business processes as the company grows.

Cons

The main drawback is that Odoo can take some time to configure and learn, especially when using multiple modules or advanced features. Some workflows are not immediately intuitive, and customization can require technical knowledge. There can also be occasional performance issues or bugs, particularly with larger databases or more complex configurations. Customer support and pricing flexibility could also be improved.

Review Source

VR

Verified Reviewer  
Senior Business Analyst  
Banking  
Used the software for: 1-2 years

### "Easy to use for HR basics, but needs better consolidated reporting"

August 20, 2026

4.0

It's worked well for the day-to-day HR basics — tracking leave and handling payslips — and the interface makes it easy to get around. The friction is really around reporting and consolidation rather than the core features themselves.

Pros

The interface is clean and easy to use. We've mainly used Odoo as a leave tracker and for managing payslips, and it's been simple enough for both HR and employees to pick up without much training

Cons

The main pain point has been getting a consolidated view of things — there's no easy way to download all payslips together in one go, or to pull a quick summary of leave balances across the team. You end up doing it one by one, which adds up.

Review Source

VC

Valerie C.  
Storyteller  
Publishing  
Used the software for: 2+ years

### "Odoo A Game-Changer for Integrated Business Management"

September 6, 2025

5.0

Odoo is intuitive and pleasant to use. The clean design and logical workflow have led to high adoption rates among our team.

Pros

Odoo is cost-effective compared to the combined licensing fees of Salesforce, NetSuite, QuickBooks, and a separate e-commerce platform, Odoo is a bargain. Odoo is simple to use and it is the best for sales management.

Cons

The customer support is not always supportive. They are slow to respond and their answers sometimes are not helpful.

Review Source

SO

Simeon O.  
Mechanical Engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Managing Sales With Odoo Software "

September 1, 2025

5.0

It is alway a pleasure working with Odoo cause they have every single tool and features that i need to get tasks done.

Pros

Odoo is easy to use for creating and designing Websites because it doesn't require coding skills. It is amazing for sales management and Transaction management. If you want to secure you transactions Odoo is definitely the platform you should be using because it allows you to see each and every transaction and this helps you so that no one can steal from you.

Cons

I don't have any dislikes from my end cause this platform doesn't have issues for starters and for it works fine.

Review Source

FC

Fujimory C.  
Founder  
Information Services  
Used the software for: 2+ years

### "Why I Choose Odoo Over Other Platforms "

August 26, 2025

5.0

This platform is cost-effective, the open-source Community version is free, making it highly accessible.

Pros

Odoo is an all-in-one suite of open-source business applications that integrates a vast range of functions from CRM and e-commerce to accounting, inventory, and human resources into a single, modular platform. For Me this means a lot, i only need to use one platform do all of my tasks without having to change platforms. Odoo has an extensive and integrated ecosystem.

Cons

Odoo works well and i haven't come across any dislikes or challenges at all while using this platform.

Review Source

CW

Crispin W.  
Director of E-Commerce and Digital Strategy  
Consumer Goods  
Used the software for: 1-2 years

### "It's a pretty decent all-in-one business suite"

June 21, 2026

5.0

Pros

The integrated nature of Odoo is its biggest strength. Having CRM, accounting, and project management all in one place saves a lot of hassle. It handles our sales pipeline and invoicing pretty smoothly. The flexibility to add modules as needed is also great.

Cons

The user interface can feel a bit confusing sometimes, especially when navigating between different apps. Also, finding specific advanced settings isn't always intuitive, which took a bit to figure out. Documentation could be more comprehensive for certain modules.

Review Source

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