# Odoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Odoo the right MRP solution for you? Explore 1298 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135618/Odoo/reviews --- Odoo 4.2 (1298) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Odoo Ease of use 4.0 Customer Service 3.9 ## Pros and Cons in Reviews Yatra P Omni AssociateRetail, 10,001+ employeesUsed the software for: Less than 6 months. “Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time.“ February 12, 2026 hd hana d CEORetail, 11 - 50 employeesUsed the software for: 6-12 months. “My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo authorised partner) internal account. Because of this, ADG was able to delete my database and remove my access without any authorization.“ November 13, 2025 RP Ryan P Lead DesignerDesign, 2 - 10 employeesUsed the software for: Less than 6 months. “Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl.“ February 28, 2026 hd hana d CEORetail, 11 - 50 employeesUsed the software for: 6-12 months. “No one should be in this situation waking up to see that the fully paid subscription account with database and pos completly deleted without prior notice and althoug im the admin of the odoo shop account. But what i didnt know that the odoo partner i signed with have scamed me and created my odoo shop under there company accouny which is a clear data ownership Violation.“ November 13, 2025 FC Fujimory C FounderInformation Services, 11 - 50 employeesUsed the software for: More than 2 years. “Odoo is an all-in-one suite of open-source business applications that integrates a vast range of functions from CRM and e-commerce to accounting, inventory, and human resources into a single, modular platform.“ August 26, 2025 hd hana d CEORetail, 11 - 50 employeesUsed the software for: 6-12 months. “Data Ownership Violation: Despite paying for a full-year Odoo subscription, my database was never created under my CompanyID.“ November 13, 2025 Manuel G Manager and Software ArchitectComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world.“ March 7, 2026 Jenna O Digital MarketerMarketing and Advertising, 501 - 1,000 employeesUsed the software for: 6-12 months. “Overall, it does the job for our needs, but the steep learning curve, integration issues, and sync issues have made it hard to have a seamless experience“ April 15, 2026 ## Showing most helpful reviews Showing 1-25 of 1298 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Micah S. Owner Computer Software Used the software for: 1-2 years ### "The Complete Experience" April 12, 2025 5.0 Pros Completely modular. I can build anything, or find any module I need for it. Cons At times can be very complex for simple tasks. Switched from [EBMS](https://www.capterra.com/p/174005/EBMS/) Needed more flexibility. Odoo gave us what we needed. Review Source NS Novellynn S. Founder Consumer Services Used the software for: 1-2 years ### "Odoo!! Ohh, do? Yes, you should do." October 11, 2025 5.0 My overall experience with Odoo is phenomenal. Everything you need from the start of your vision to your exit plan. If you have multiple businesses or different ventures, you can manage everything as the admin without it interfering with each business. It’s really flexible and lets you organize things exactly how you want. I like to think of it like making a sandwich. Maybe you want bread, maybe you want lettuce instead whatever works for you, it’s all there. That’s the beauty of Odoo: it adapts to your creative vision. On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients. You really can’t go wrong with it. I personally use one account for everything I do, and as someone with experience building and selling businesses, managing warehouses, handling finance, and helping others scale their operations, I need a system that keeps me organized without feeling overwhelmed. Odoo delivers that, especially because of their free trial you get access to the full platform with no limitations. Pros What I love most about Odoo is how powerful and simple it is at the same time. It’s affordable, customizable, and gives you everything you need to run your business in one place. Finances, websites, inventory, employees, task management … seriously it’s all there and fully integrated. And here’s the real secret: it might sound like a lot, but it’s not. You can make it as simple or as advanced as you want. Three steps. Click. Click. Boom. You’re in. Odoo is built for continuous improvement. The easier the system, the faster the results. The world overcomplicates everything, but Odoo gives you clarity. One icon, one login, everything right there. And the support team is solid; they reach out and help you stay aligned so your business flows effortlessly. I use Odoo to manage multiple ventures, and it’s allowed me to help entrepreneurs, startups, and even 100 million dollar companies run with full transparency and confidence. Cons The only downside is that the trial eventually ends! I was like, “D#$n, I knew it was too good to be true!” Honestly, there really isn’t anything not to like about it. Side note: They will let you know ahead of time and help you get the paid version, which is the same version! of course you know they have to pay for the space and whatever else and employees and all that stuff and make it make sense. And a good thing about it is it’s not like the other platforms like when your trial period over all your stuff is locked down and you have to pay for it right then and you can’t access your stuff which causes a domino effect … they work with you and Your stuff is still there and it’s not shut down … 404 Switched from [Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) It’s too much going on. It’s not as customizable as you may want it to be and then it was just way too expensive Review Source hD hana D. CEO Retail Used the software for: 6-12 months ### "Odoo subscription account deletion" November 13, 2025 1.0 My experience with odoo can be described in 1 word a nightmare. No one should be in this situation waking up to see that the fully paid subscription account with database and pos completly deleted without prior notice and althoug im the admin of the odoo shop account. But what i didnt know that the odoo partner i signed with have scamed me and created my odoo shop under there company accouny which is a clear data ownership Violation. Pros Online pos system. Accounting and easy to navigate. All features are available in this software it only lacks a good customer service. Cons My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo authorised partner) internal account. Because of this, ADG was able to delete my database and remove my access without any authorization. This situation raises several extremely serious points: 1. Data Ownership Violation: Despite paying for a full-year Odoo subscription, my database was never created under my CompanyID. It was created under the partner’s internal account, which contradicts Odoo’s customer ownership policy. Odoo support didnt show the minimum responsibility regarding this big error and considered it as an inconvenience situation and the only thing they offered is to create a new account and told me to redo the wholework myself again. Since my contract with ADG is paused due to delay in project delivery several times. Alternatives considered [Sage Sales Management](https://www.capterra.com/p/153130/Forcemanager/) Reason for choosing Odoo I thought I'd have a professional program, but it is almost a scam. I paid for a yearly subscription and invested money with an Odoo partner, and they deleted my account with a click. Odoo considers this issue an inconvenience. My subscription is on, but I have no account. Can anyone imagine this error? It is only because I live in Africa that this can happen. If I were in Europe or the USA, I would have sued Odoo and their stupid partner for this deadly error. Switched from [Paradox](https://www.capterra.com/p/191056/Olivia/) I wanted something global and odoo has it Review Source VR Verified Reviewer Director Information Technology and Services Used the software for: Less than 6 months ### "Don't waste your time with Odoo..." February 8, 2026 1.0 Don't waste your time with Odoo... most people who recommend it are being paid a referral fee... the support is extremely slow and almost non-existent in my experience and the services are slow and difficult to learn... I have wasted hundreds on dollars on Odoo and hope you don't make the same mistake. Pros Nothing... difficult to use and terrible support!!!! I have been building websites since 1998 and trying to work out how Odoo works is so difficult... in my opinion they make it so difficult so you have to hire someone to use it. Cons The software is difficult to work out and use, documentation is poor... it is expensive once you start adding things on and support is terrible. Review Source ES Erik S. CEO Logistics and Supply Chain Used the software for: 6-12 months ### "Odoo Review" July 27, 2025 5.0 My overall experience was great and will recommend this platform for small to medium sized operations. This is a great option for warehouse management. Pros Odoo is very simple to set up, use and manage warehouse orders and inventory items at many different warehouse locations. The customer support is Amazing and always there to assist. Value compared to other platforms are cost effective which makes Odoo one of the go to platforms. Cons It was slightly complexed adding the inventory items to track into each warehouse location, which Odoo could simplify that process it will be one of the fastest systems to get started with. Alternatives considered [Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)[inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/)[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/) Reason for choosing Odoo It was the best cost effective solution with the best customer service before seeing any platforms. Switched from [Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)[inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/)[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/) To search for a better cost effective solution for smaller business operations. A system not complete and simple to set up. Review Source JB Justin B. System Specialist Events Services Used the software for: 1-2 years ### "waste of money" August 27, 2025 1.0 I'm not recommending this software. Odoo’s numerous technical issues, poor performance, lack of crucial integrations, and slow support have made it a poor choice for our business. It feels more like an unfinished product than a professional business solution. Pros the only good thing about Odoo is it has a lot of modules even for employees appraisal and recruitment. Cons the whole database is slow, laggy and most of the time will not load. email marketing clicks are not accurate and "Scheduled" campaigns does not send on time. no native integration with Wordpress or Webflow making it difficult to track website subscriptions Online support is VERY SLOW to respond Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Odoo promises a complete, all-in-one business management suite. However, my experience with the platform has been a constant struggle against its core technical flaws and a frustrating lack of support. Instead of a seamless solution, Odoo has become a source of daily headaches due to its persistent performance issues and frustrating limitations. Review Source SB Sander B. CEO Marketing and Advertising Used the software for: I used a free trial ### "I tried Odoo so you don't have to" September 12, 2025 1.0 Not great. I couldn't even make the free trial work. It seemed confused if it wanted to be free or wanted me to sign up and I kept going in a circle. Pros Seems like a great idea. Lots of modules that can help a smaller business look like an Enterprise business. I was tired of paying $65 a month to Intuit and $700 a year to DocuSign. There's got to be a better way, right? Cons I talked to a salesperson. I wasn't sure what his objective was other than to get me to sign up for a paid version and sign a 5 year deal. Whoa, Pilgrim! He was a jack of all trades and master of none, meaning he did not have detailed understanding of how the accounting module worked. Basic stuff like split categorization. I told him I wanted the free version to see how I liked the software and then I could move my European susidiary on if it all worked out. Once I clicked the link he gave me I could not figure out how to use the softward and I gave up. Alternatives considered [Akaunting](https://www.capterra.com/p/228993/Akaunting/) Reason for choosing Odoo It looked simple, they have a glizty webpage and support/sales people. The only trouble is the whole thing is build on a pile of sand at the beach. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Save money, simplify vendors and move to a single platform for multiple enterprise systems. Review Source VC Verónica C. Partner Information Technology and Services Used the software for: Less than 6 months ### "Disappointing Direct Support after Payment" September 3, 2025 1.0 My advice: get all the demos, calls, and answers to your questions BEFORE you pay for any subscription. Do not expect proper customer service after you become a paying client. Pros It offers many applications. If you manage to integrate all information inside the platform to run your business, can be quite useful. Cons My experience with Odoo has been very disappointing. Once you become a paid client, it is extremely difficult to receive direct and proper customer support. If you encounter any issues with your account, instead of solving them, they simply redirect you to their website, leaving you without real assistance. Ironically, before subscribing, Odoo will call you all the time with demos, offers, and follow-ups. But once you pay, the attention drastically changes. There is no easy way to contact someone directly to help with technical or account-related problems. Alternatives considered [FastBill](https://www.capterra.com/p/141530/FastBill/) Reason for choosing Odoo To look for another platform that offers more options Review Source KM Kyle M. Streamer Computer Games Used the software for: I used a free trial ### "Not worth the look" June 13, 2025 2.0 I found it to be extremely negative and even after I told them that this is not what I was looking for at all they continued to try to push a sale on me Pros I tried to give this product a real go during a free trial and it didn't suit any of my needs so unfortunately I have to say there was nothing I liked about it Cons It felt too clunky and not very user friendly. Even after discussing my needs with support and following their instructions it was not very good for me Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Odoo A free trial was given to see if the product was for me. Unfortunately it was nit Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Tried to make it so I didn't have to write multiple sheets to get the data I needed, just punch in a few numbers and everything was there Review Source EH Emilie H. Operations and Social Media Manager Computer Games Used the software for: Less than 6 months ### "Small and big business will love this!" September 6, 2025 5.0 Pros I really love how easy Odoo fits sales management in one place. It is super helpful and saves me tons of time! It also offered me an almost instant customer support when I first joined the platform, asked me if I needed anything and lending a helping hand. Cons I didn't like how only one element was free. I mean, I understand they need to earn money somehow, but as a new business I would've liked to try more elements for my small store. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Odoo makes everything easier, it also has a better interface and it is more modern. Review Source MP Martin P. Owner Information Technology and Services Used the software for: Less than 6 months ### "Good service made better by excellent support" December 11, 2024 5.0 Overwhelming at first, ok ressources but mainly excellent support for questions that I was unable to find an answer to searching the knowledge base. Pros Very good and support team, mostly excellent configurability, wide range of functionality and modularity is great. Cons Price of license with odoo.sh Especially for small and one-person companies like mine odoo.sh is prohibitively expensive. I only need one license for myself. odoo.sh de facto triples the license price for a single user account. I would love the many customization options that are only available with odoo.sh but there simply is no way I can justify such a major cost increase. For companies with 5 or more users, odoo.sh is less of an issue and at 10+ it starts to become a negligible increase. I would love to see a hosting price that starts a lot lower for odoo.sh if the account uses only one license or maybe a staggered hosting price for 1-5 licenses. I would be totally happy with a Server that has more limitations or one that is heavily overbooked with single user accounts, since the chance more than a tiny fraction is active at the same time is negligible. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Reason for choosing Odoo As general IT-Support Consultant and IT-Outsourcing provider I got in contact with local ODOO partner QMedia and decided to add ODOO as part of my portfolio of recommendations for my customers. As such it was logical to choose ODOO for my setup too, so I can provide more detailed Information in case one of my customers is interested in using your service. Review Source KK Kudzai K. InfoSec Consultant Computer Software Used the software for: 6-12 months ### "Odoo Community Version" November 25, 2024 4.0 The experience is very good considering it's free and Open Source. For small to medium businesses it can do what is needed right out of the box. Be prepared to pay for third-party apps and support once in a while. Pros The features available in the Community Edition are mostly enough for what we need to do and is standardises processes across the board. We can then sell other small business work for configuring their own since we use it too. A lot of the business functions and processes are already built in, it is just a matter of activating the module you need and then configure it. The e-commerce feature is the simplest I have used, almost anyone can create products because it was built from a layman's perspective. The community is vibrant and helps with some issues if you have them. You might have to pay a partner for support and added functionality which is mostly once off. For a fraction of the cost, there is no worry of licence renewals just hosting fees. Cons Some functionalities which are basic in alternatives are not available even in the cloud version. You need to test third-party apps yourself which you might not have the time for and can break current functionality. Not all issues are addressed in the forums if it is not a common issue; a lot of issues are still open from previous versions. The official documentation is sometimes shallow. Alternatives considered [Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Reason for choosing Odoo The first issue was the price. Secondly, we own the data and can just export the database periodically for backup. Review Source FJH Francisco Javier H. Shareholder Real Estate Used the software for: 1-2 years ### "Driving Success: IT Implementation for Small Businesses with Odoo" November 28, 2024 5.0 After a year of collaborating with doo.finance as a partner in Luxembourg, we decided to migrate the IT systems of a multi-company Spanish real estate family office to Odoo. The learning curve has been quick, and the implementation process has been remarkably smooth. We’re now addressing long-standing demands that were previously too costly to resolve with our former system. Thanks to Odoo's all-inclusive approach, we’re effectively covering numerous areas that had been poorly managed in the past. Pros A wide range of features that easily adapt to various types of businesses, offering fast implementation, excellent performance, and outstanding support service. Cons It offers such a vast array of features that migrating multiple applications into a single solution can feel overwhelming at times. However, I believe it's well worth the effort. Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Reason for choosing Odoo More clear and transparent aproach for international groups of companies Switched from [Aqua eBS](https://www.capterra.com/p/211705/Aqua-eBS/) Massive costs for OS licenses and server upgrades although opting for cloud services with predictable recurring payments over time. Review Source MA Mohamed A. Finance Manager Investment Management Used the software for: 2+ years ### "Finance Manager " November 12, 2024 5.0 Incredible and fantastic ERP system ever Pros All the features and modules as well Odoo is number one for us. Cons Non I love it all, on other hand the flexibility of Odoo makes it impressive Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) We love Odoo more the any ERP else that the reason Review Source RS Rico S. Owner Hospitality Used the software for: 6-12 months ### "Could be the best but hard to understand" October 14, 2024 3.0 I have been extremely excited discovering odoo but do run into roadblocks all the time, which can't be solved without a developer. I currently can't afford one which leads to a half baked implementation. Everything about Odoo sounds simple but turns difficult very fast. Pros Modularity and availability of applications covering a wide range of business functions. Cons \- Difficult to achieve anything that is slightly out of "Odoos way of doing things" - Workflows, as envisioned by the product develepors, are poorly documented. Videos cover how to use the product but not the underlying philosophy/workflow. - Support is hit and miss, sometimes good, sometimes useless. - for a small start up, success packages are very expensive. Some "simple" changes can't be done without hiring a developer. Alternatives considered [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[Nextcloud](https://www.capterra.com/p/161572/NextCloud/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Odoo seemed to be easy to implement and best value for money Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Zoho: difficult and can become expensive fast, disjointed applications, Salesforce: good but very expensive Review Source VC Valerie C. Storyteller Publishing Used the software for: 2+ years ### "Odoo A Game-Changer for Integrated Business Management" September 6, 2025 5.0 Odoo is intuitive and pleasant to use. The clean design and logical workflow have led to high adoption rates among our team. Pros Odoo is cost-effective compared to the combined licensing fees of Salesforce, NetSuite, QuickBooks, and a separate e-commerce platform, Odoo is a bargain. Odoo is simple to use and it is the best for sales management. Cons The customer support is not always supportive. They are slow to respond and their answers sometimes are not helpful. Review Source kK karanja K. Managing Partner Law Practice Used the software for: 2+ years ### "Odoo's Excellence In Website Creation & Designing With Zero Coding Skills " July 18, 2025 5.0 Odoo doesn't require the user to have coding skills to build a well functioning Website for they do all that for your without coding skills. Odoo has modernised how things used to work from the analogue fashion of having to have skills to create Websites to Digitalisation of Web-creation through one touch of a button. Pros Odoo is a nice Website builder platform that i find to be really easy to use and one with a user-friendly interface. Cons Odoo lacks nothing at all. I tend to find this software rather easy to use for Web creation and designing. I don’t have problems with the platform. Review Source vT vibha T. seo Information Technology and Services Used the software for: 1-2 years ### "Powerful ERP System with Endless Customization Possibilities" July 23, 2025 5.0 We’ve been using Odoo for several years in both internal operations and client projects. Its open-source flexibility allowed us to develop industry-specific modules and connectors like WooCommerce to Odoo integration, which we offer via our Prefortune app store. Overall, Odoo gives us the control and scalability we need for small to mid-size businesses looking to automate and grow. Pros Odoo offers an all-in-one solution that scales beautifully with business needs. The modular approach makes it easy to implement what you need, from CRM and inventory to accounting and eCommerce. We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the Prefortune store, which integrates perfectly for real-time sync. Cons The initial setup can be overwhelming for new users, especially when dealing with customizations or third-party integrations. Documentation has improved, but more examples and real-life implementation cases would be helpful. Review Source ANDREY V. CEO Marketing and Advertising Used the software for: 6-12 months ### "Cost Effective All in One Solution" October 21, 2025 5.0 Pros All in once solution perfect for smaller teams. Easy to manage the different tools and synchronize the workflow. Customer support is very helpful and willing to assist in set up, going as far as being hands on and fixing issues themselves. A highly coat effective solution. Cons I wish there was a feature to payment gate pages, I would like to be able to host an access only page that is not membership access. Review Source VR Verified Reviewer Poject Coordinator Package/Freight Delivery Used the software for: I used a free trial ### "Worst ERP Experience Ever — Avoid Odoo Dubai" July 29, 2025 1.0 Extremely disappointing. After over 6 months of back-and-forth with their Dubai team, not a single functional module was delivered. Every time they claimed something was ready, we’d test and find bugs immediately. This was only for the HR module — we never got to implement more advanced features. A complete waste of time and money. Pros Honestly, nothing. The experience was full of delays, poor communication, and technical errors. Even the standard HR module was full of bugs. Cons Lack of expertise, zero accountability, and no customer support. Every promised deadline was missed, and they completely ignored our complaints. The Dubai branch in particular was extremely unprofessional — they refused to refund us or even respond properly. Review Source AR ALEX R. MANAGER Furniture Used the software for: 1-2 years ### "POOR SERVICE" February 25, 2025 1.0 Odoo why not BUT not via their employees. Or switch to Magento or prestashop! If you still want to work with Odoo, go through a freelancer who will respect the specifications. With Odoo: Salespeople's promises are not kept, you have to do all the implementation, bad imports, the packs are used to correct their mistakes. The budget explodes and it's never their fault. When faced with a problem, the standard response is ‘everything will be fixed with the next version’... in the end, it's not. In the end, this is not the case. The people in charge absolve themselves of any responsibility by replying ‘it was mentioned that the version could solve this problem, not that it would’... nice trick! It's better to go through a professional working with Odoo. He will understand your needs much better and will respect the specifications. If they make a mistake, they'll fix the problem at their own expense. !!!!!!!!!! Pros I am using space in order to answer ... nothing Cons I am using space in order to answer ..The service!! Review Source CES Carlos E S. Operations Director Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Oddo is recomendable to other companies like us" November 21, 2024 5.0 Overall, it's good! But I'm worried about new changes in the latest version to come, which will generate tablets on the shop floor, the need for reconfiguring the hardware, and the need for new training for the personnel to get to speed while producing simultaneously. Pros \[sensitive content hidden\] has been expedited in his accurate responses. Problem is fixed and we learned how to handle this issues Cons There were constant changes in the account manager, we were receiving no responses from the person who already left and the new person in charge was starting to be present. A time gap in between left us with no responses from this important role Review Source JB Jeb B. Project Manager Publishing Used the software for: Less than 6 months ### "Odoo, going well but slowly " February 4, 2025 5.0 Overall the experience has been great. We've been super happy with their offering. We're trying to switch our business over to them and it's taking longer then expected but working well so we're satisfied. Pros It's simple and easy for everyone from our young employees to the ones who struggle with technology. Cons Their customer service is a little slow to respond to our requests and yes we are a paid customer paying for their time. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) We were just experimenting and testing Zoho. Review Source VR Verified Reviewer Manager - Digital Consulting Information Technology and Services Used the software for: Less than 6 months ### "Very easy to learn, easy to use enterprise ERP" January 19, 2026 5.0 It's good tool for ERM, keeping finance, sales, CRM, HR, etc - all your data in one place. Community edition is free and open-source, so great to get a hands-on and explore. Pros Odoo helps us streamline functions, centralize data and run business smoothly at a cheap price. It's customizable, apt for small businesses and has easy to use UI. Cons It's quite flexible but it's not easy to customize. You may need to work with certified partners for successful use. Review Source PT Patrice T. Finance Manager Business Supplies and Equipment Used the software for: 1-2 years ### "I tried and I loved" July 16, 2025 5.0 Pros Odoo is one of my fav software because the interface is very smooth and smiple. Got great features and easy to use. It can integrate my manufactoring module with the accounting one very easy which is really great. Cons Not super simple to start at first but once you get the hang of it, you can flow through Zaps, the help section is also great and it gives you suggestions to fix any issues you have and work arounds, a really good feature. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.