--- title: "Odoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Odoo the right CRM solution for you? Explore 1335 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/135618/Odoo/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-02" --- Odoo 4.2 (1335) [View alternatives](https://www.capterra.com/p/135618/Odoo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 2nd, 2026 # Reviews of Odoo Ease of use 4.0 Customer Service 3.9 ## Pros and Cons in Reviews PK Patrick K Vice President at JPK and Associates, Inc.Construction, 11 - 50 employeesUsed the software for: More than 2 years. “The interconnection between applications is flawless: when a sale is validated, the inventory updates automatically, and the invoice is generated in a single click.“ June 11, 2026 KC Kenneth C Vice PresidentInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “On Black Friday, when we were doing our first major use of the system during peak season, the cloud synchronization between the e-commerce frontend and the warehouse logistics literally ran a continuous spinning circle on its loading wheel for 10 minutes straight, and made us appear like complete idiots to the people who were calling in.“ June 8, 2026 MV Maya V Responsable Territoriale Gironde - Lot et GaronneCivic & Social Organization, 11 - 50 employeesUsed the software for: More than 2 years. “The software has automated all our manual processes from approval processes control, cash management and work status tracking.“ June 17, 2026 KC Kenneth C Vice PresidentInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Odoo essentially blocks you from changing the core coding so if your company has a unique or "weird" way of completing processes then you will need to completely change how your company completes those processes.“ June 8, 2026 Yatra P Omni AssociateRetail, 10,001+ employeesUsed the software for: Less than 6 months. “Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time.“ February 12, 2026 hd hana d CEORetail, 11 - 50 employeesUsed the software for: 6-12 months. “My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo authorised partner) internal account. Because of this, ADG was able to delete my database and remove my access without any authorization.“ November 13, 2025 HH Heather H Marketing and Communications ExecutiveInvestment Management, 11 - 50 employeesUsed the software for: 1-2 years. “All teams work on the same interface, guaranteeing perfect consistency of operational data and optimizing overall business management.“ June 30, 2026 Brian B PresidentAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “Over time, however, the platform became increasingly difficult and expensive to maintain and upgrade due to the amount of customization required for real-world business use.“ May 11, 2026 ## Showing most helpful reviews Showing 1-25 of 1335 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Manuel G. Manager and Software Architect Computer Software Used the software for: 2+ years ### "Wonderful ERP for small and big businesses, great CRM" March 7, 2026 5.0 I have been involved with this ERP for more than 5 years and use it daily in my business and with my customers. Pros Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world. Cons Some versions have big structure changes and do not always keep compatibility with custom modules written for older versions. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Alegra](https://www.capterra.com/p/196363/Alegra-ERP/) Reason for choosing Odoo Because the option to customize it in my way and many more modules are available. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) More options, more tools, more modules, better and customizable modules, etc. Review Source VR Verified Reviewer Growth Head - Sales Information Technology and Services Used the software for: 1-2 years ### "Excellent Product - Odoo " April 1, 2026 4.0 Its been good and easy to use , there have been no issues or glitches in the product, works smoothly . Support team is also good. Pros It’s genuinely one of the easiest tools to get started with, even for someone who isn’t from a specific background. All the modules as very user friendly. What stands out is the value for money, you get a lot of functionality without it feeling overly complex or expensive. The flexibility to customize based on business needs is a big plus and most clients already trust and relate to the brand, which makes adoption much smoother. Cons There is no module wise pricing - we have to pay one cost and you get a bunch of apps , which even if your not using is there. Would rather prefer to pay module wise for the apps that i useful to the company so that costs come down Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing Odoo Excellent value for money and easy to use features Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Not very user friendly and too many details - not user friendly Review Source CS Cristian S. CEO Medical Devices Used the software for: 2+ years ### "Makes our team more efficient, saves time, is easy to set up and use." September 25, 2026 5.0 Makes our team more efficient, saves time, is easy to set up and use, and is priced reasonably compared with other similar products. Pros Many of Odoo's modules are very useful out of the box, without needing customization. The setup is also straightforward. Cons Straightforward setup, ready to use out of the box (no need, or limited need for customization or integrations) Review Source Rick C. Owner President Wholesale Used the software for: Less than 6 months ### "Odoo. A lot but needs a lot." May 14, 2026 3.0 Overall it was mid. I wanted to like it. I wanted to use it. I was and still am unsure the best way to operate whether setting it up on our own servers or running it on other servers from people running it as a third party service. Pros The product itself is amazing. It can do just about anything. There are plenty of features across all business elements to run your entire business off Odoo. Cons Very very clunky and requires a fair bit of manipulation to set it up how you want. You will need a true programmer to fix things to talk how you want them to talk. You will need a programmer to set it up to best run whatever field you are in. Most others are fairly easy to frame as you want with some basic tech knowledge. Odoo needs more. Alternatives considered [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Odoo We didn't. We tried it as an option but elected not to migrate. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Wanted to try other options. We did switch back to Zoho Review Source MS Markus S. CEO Telecommunications Used the software for: Less than 6 months ### "Great Software, Disappointing Customer Service" June 26, 2026 2.0 The software appears capable, but my experience with the sales and subscription process was disappointing. A simple request for flexibility after an unexpected business change was rejected without any goodwill. Overall, it felt more focused on closing the sale than supporting the customer afterward. Pros The apps are well integrated, the interface is modern and intuitive, and it appears to be a powerful solution for managing business processes. Based on my experience so far, the software itself looks very promising and offers excellent value in terms of functionality. Cons Very inflexible subscription management and poor customer service. There was no willingness to accommodate a reasonable request, and the communication quickly became focused on legal obligations instead of finding a customer-friendly solution. The overall experience felt very sales-driven, with the priority being to secure subscriptions rather than build a long-term customer relationship. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/) Reason for choosing Odoo It offers many integrated apps in one platform, has a modern interface, and seemed like a good fit for our business without requiring a lot of custom development. Review Source Brian B. President Automotive Used the software for: 2+ years ### "Database Shutdown Over Disputed Fees Created Serious Operational Risk" May 11, 2026 1.0 Odoo initially looked like a powerful all-in-one ERP platform, and we invested heavily into building our operations around it. Over time, however, the platform became increasingly difficult and expensive to maintain and upgrade due to the amount of customization required for real-world business use. Our recent experience was extremely concerning. We disputed a large unsupported-version surcharge that we do not believe we accepted contractually, and our database was subsequently shut down/restricted. After restoration, critical email-fetch services began failing, impacting communications and operations. Support acknowledged the issue but could not resolve it immediately and eventually escalated it to another team. Pros Odoo is highly customizable and can centralize many parts of a business into a single platform. The flexibility of the modules and ability to build custom workflows is one of its strongest features. For companies willing to heavily invest in development, it can become deeply integrated into operations, inventory, communications, and accounting. The issue is that once your company becomes deeply integrated into Odoo, upgrading versions becomes extremely expensive and operationally risky. In our case, we built a significant portion of our stack around Odoo, making major upgrades potentially cost hundreds of thousands of dollars in redevelopment and testing. Cons Our biggest issue was billing, support, and operational risk. Odoo attempted to charge us a large unsupported-version fee that we dispute and do not believe we ever contractually accepted. After disputing the fee, our database access was shut down/restricted, forcing us into an extremely difficult position operationally. After the database was restored, we began having issues with our email-fetch services and incoming emails were no longer properly entering the system. Odoo support acknowledged that the mail process was failing/crashing and ultimately escalated the issue because it could not be resolved immediately. For a business-critical ERP platform, database access, predictable billing, and urgent support should be far more reliable than what we experienced. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Epicor Prophet 21](https://www.capterra.com/p/10022775/Epicor-Prophet-21/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Reason for choosing Odoo We chose Odoo because it appeared to provide the best balance of flexibility, modularity, customization, and overall cost compared to larger enterprise ERP systems. The open ecosystem and ability to heavily customize workflows were major selling points for our business. At the time, Odoo also appeared more modern and e-commerce friendly than many traditional ERP systems in the automotive aftermarket space. However, we later discovered that maintaining and upgrading a heavily customized Odoo environment can become extremely expensive and operationally risky. Once deeply integrated into your business, migrating away or upgrading versions can require enormous redevelopment effort and cost. Switched from [Epicor Eagle for the Aftermarket](https://www.capterra.com/p/10016392/Epicor-Eagle-for-the-Aftermarket/) We switched from Epicor Eagle because we wanted a more modern and flexible ERP platform that could better support e-commerce, automation, integrations, and custom operational workflows. Odoo appeared to offer a more open and scalable ecosystem compared to traditional legacy aftermarket ERP systems. Unfortunately, as our business scaled and became more complex, the amount of customization and maintenance required became extremely significant. Over time, we found that Odoo introduced major operational and upgrade challenges of its own. Review Source IW Isla W. Senior IT Analyst Philanthropy Used the software for: 1-2 years ### "Does most things well" June 7, 2026 4.0 Pros The integration across modules is fantastic. We've really benefited from having our CRM, accounting, and project management all in one place. It cuts down on so much data entry and makes reporting much simpler than juggling separate systems. Definitely a big win for our workflow. Cons Honestly, the user interface can be a bit overwhelming at times, especially with all the options available. Took a bit to figure out where everything was, and some workflows aren't as intuitive as they could be. It's not a huge deal once you're used to it, but that initial learning curve felt steep. Switched from [Tableau](https://www.capterra.com/p/208764/Tableau/) We were using a patchwork of different tools for our CRM, accounting, and project management. It was getting messy and inefficient, especially for tracking sales through to project delivery. Odoo's integrated approach seemed like the best way to tie everything together without constant data re-entry. Review Source BD Brent D. Owner Food & Beverages Used the software for: 1-2 years ### "Unfinished Project over 1 year in." April 24, 2026 1.0 We contracted with Odoo to develop a custom ERP solution for our small business over a year ago, and the project remains unfinished to this day. Throughout this process we have experienced constant developer turnover — multiple different developers have been assigned to our project, requiring us to repeatedly restart and re-explain our requirements. Each handoff has brought new delays, miscommunications, and lost progress. For a small business, this kind of prolonged uncertainty is not just frustrating — it's damaging. We've invested significant time and money into a system we still cannot use. Deadlines have been missed repeatedly with little accountability or transparency. If you are a small business considering Odoo's development services, I would strongly urge you to think carefully. The software platform itself may have merit, but the implementation and project management we experienced was unreliable and unprofessional. Pros The ERP as a whole has great functionality for small business. Very good and simple software, easy to work with at scale. Cons Dishonesty, lack of professionalism, false promises on deadlines, refused to give a hard target date on software development. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Lack of features in current system brought me here Review Source Nataliia T. Buiness Development Manager Information Technology and Services Used the software for: Less than 6 months ### "Simple, good for small organisations, but has limited funtionality" March 19, 2026 3.0 Generally it was easy to use, but often we were lacking functionality, when it was coming to structuring the data or when we wanted to have more advanced functions. Pros Odoo is mostly really easy to use, since most of the functions are simple and straight away. No need to long customizing, which makes it a good deal for small to medium organisations. Cons If you need some advanced funtionality Odoo is not the best solution. For large organisations, where you need to work with big amount of data, it makes difficult to clasfy, filter you information on a precise way. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reason for choosing Odoo We thought this product would be better for it's prrice. But it won't the case Review Source RC Ron C. Engineering and Maintenance Leader Industrial Automation Used the software for: 2+ years ### "A complete ERP solution" September 13, 2026 5.0 Pros impressive modularity with applications suited to every need, excellent integration between production, inventory, and purchasing, modern and intuitive interface, good value for money compared to other ERPs on the market. Cons some advanced customizations require technical skills or a developer, updates sometimes cause temporary bugs, a few modules still need improvement depending on specific needs. Review Source PK Patrick K. Vice President at JPK and Associates, Inc. Construction Used the software for: 2+ years ### "Odoo: The absolute centralization to steer my entire business" June 11, 2026 5.0 A true 360-degree view of my business operations in real-time. By centralizing all of my corporate data, I can make strategic decisions much faster and I no longer feel like I am losing valuable information between different software applications. Pros What I find absolutely brilliant about Odoo is its all-in-one modular approach. Instead of having one software for my invoices, another for my inventory, and a third for my CRM, I have everything gathered in one place. I started small with just the invoicing module, and then activated other building blocks as my business grew. The interconnection between applications is flawless: when a sale is validated, the inventory updates automatically, and the invoice is generated in a single click. The modern interface makes navigation pleasant for my entire team. Cons Odoo's flexibility comes at a price: the initial setup is a monumental task. I had to invest a massive amount of time configuring the tool so that it aligned precisely with my specific business processes, and I have sometimes encountered frustrating bugs after major system updates. Furthermore, while the baseline offer is attractive, as soon as you add custom modules or require dedicated hosting (Odoo.sh) to integrate tailored code, the cost of licenses and technical support climbs significantly. Review Source MV Maya V. Responsable Territoriale Gironde - Lot et Garonne Civic & Social Organization Used the software for: 2+ years ### "My experience with Odoo" June 17, 2026 4.0 Odoo has solved our diverse business needs including supply chain management, social media management and all procurement related processes. We have had a very easy time with the product considering that is an all in one business management tool. Pros This is our 5th year since we started using Odoo. The software has automated all our manual processes from approval processes control, cash management and work status tracking. It is also very reliable when it comes to file sharing, bailing and invoicing and general inventory management. I likes it's customer support services and effectiveness in SEO management. Cons Honestly I have nothing against Odoo. It is user-friendly, customizable and support multi currency. Its templates are very customisable and has auto reminder features. Review Source BK Blerta K. Language Instructor Education Management Used the software for: 1-2 years ### "The business tool that attempts to do it all a small school needs to operate." April 23, 2026 5.0 I required something that could provide student contacts, course billing and some minimal sales management without the sophistication of the enterprise package. Odoo includes all that and the price-value ratio is reasonable when it comes to a small business. The learning curve is a reality, but it is only after the curve that the use day-to-day becomes natural enough. Pros The invoicing, contact management, and sales tracking capabilities are all housed in a single roof without the need to pay three different tools and this is something that I really liked after it was all set up and operational. Cons I have had mixed responses to customer support. I asked some technical questions on transaction management a couple of times and the responses I received were so vague that they were not helpful. Review Source CC Craig C. Director Import and Export Used the software for: 6-12 months ### "A Cost-Effective, All-in-One ERP Solution" July 7, 2025 4.0 Overall, we really like Odoo and believe it offers excellent value for money. The platform brings a wide range of features together in one place, helping us streamline operations and improve visibility across the business. The Odoo team has been helpful, energetic, and genuinely interested in ensuring we get the most out of the system. Their support has made a real difference in our implementation journey. We would happily recommend Odoo to other businesses looking for a flexible and cost-effective ERP solution. Pros Odoo brings all core business functions—such as sales, inventory, purchasing, accounting, CRM, and manufacturing—together in one place. This reduces the need for multiple disconnected systems and streamlines operations. Cons Fragmented Communication: One of the biggest challenges is how Odoo segments communication by object—such as a sales order, invoice, or specific contact. This makes it difficult to view a complete history of interactions with a client in one central place. For businesses with multiple team members handling the same client, this lack of visibility can hinder collaboration and create gaps in service continuity. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Wanted to bring everything into one spot. Review Source kK karanja K. Managing Partner Law Practice Used the software for: 2+ years ### "Odoo's Excellence In Website Creation & Designing With Zero Coding Skills " July 18, 2025 5.0 Odoo doesn't require the user to have coding skills to build a well functioning Website for they do all that for your without coding skills. Odoo has modernised how things used to work from the analogue fashion of having to have skills to create Websites to Digitalisation of Web-creation through one touch of a button. Pros Odoo is a nice Website builder platform that i find to be really easy to use and one with a user-friendly interface. Cons Odoo lacks nothing at all. I tend to find this software rather easy to use for Web creation and designing. I don’t have problems with the platform. Review Source SG Sam G. Administrator Education Management Used the software for: Less than 6 months ### "Efficient Business Management Software for Today's Needs" July 15, 2026 5.0 Pros Odoo makes my business run more smoothly with its highly efficient interface and suite of productivity tools. Since starting to use Odoo, my productivity has sky-rocketed and it's been great. It's been very helpful for the management of sales and transactions all in a great value package. Cons Looking to expand the suite of tools at my disposal appears to be costly in spite of the good value entry package. Review Source VR Verified Reviewer Director Information Technology and Services Used the software for: Less than 6 months ### "Don't waste your time with Odoo..." February 8, 2026 1.0 Don't waste your time with Odoo... most people who recommend it are being paid a referral fee... the support is extremely slow and almost non-existent in my experience and the services are slow and difficult to learn... I have wasted hundreds on dollars on Odoo and hope you don't make the same mistake. Pros Nothing... difficult to use and terrible support!!!! I have been building websites since 1998 and trying to work out how Odoo works is so difficult... in my opinion they make it so difficult so you have to hire someone to use it. Cons The software is difficult to work out and use, documentation is poor... it is expensive once you start adding things on and support is terrible. Review Source RS Ricky S. VP World Class Maintenance Maintenance and Reliability Financial Services Used the software for: 2+ years ### "Odoo for Management" August 3, 2026 4.0 Pros Odoo connects these distinct needs through its app-based architecture. Centralizing purchase orders for site equipment and inventory tracking delivers great financial visibility. Cons Integrating every module requires a heavy time investment and strict data discipline. The mobile interface in the field occasionally lacks usability Review Source VR Verified Reviewer Senior Accountant Food & Beverages Used the software for: I used a free trial ### "By ODOO management you will make your operational shifts more organized" April 11, 2026 4.0 ODOO System management make your operation shifts more organized , and reach the KPIs goals by fair allocating humans and time. Pros regarding my experience I found the below good features of this soft : - The interface of ODOO system very easy and you can Access to tools you need simply. -The main function of it , manage and allocate the user and the centers and the departments functions in organized mood. Cons But the system need to improve and update the below : - Tracking shifts must be automated (a-z) - the update tools high expensive. -The system able to attack from hacking Review Source vT vibha T. seo Information Technology and Services Used the software for: 1-2 years ### "Powerful ERP System with Endless Customization Possibilities" July 23, 2025 5.0 We’ve been using Odoo for several years in both internal operations and client projects. Its open-source flexibility allowed us to develop industry-specific modules and connectors like WooCommerce to Odoo integration, which we offer via our Prefortune app store. Overall, Odoo gives us the control and scalability we need for small to mid-size businesses looking to automate and grow. Pros Odoo offers an all-in-one solution that scales beautifully with business needs. The modular approach makes it easy to implement what you need, from CRM and inventory to accounting and eCommerce. We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the Prefortune store, which integrates perfectly for real-time sync. Cons The initial setup can be overwhelming for new users, especially when dealing with customizations or third-party integrations. Documentation has improved, but more examples and real-life implementation cases would be helpful. Review Source EAJ Esami Allan J. Web developer Information Technology and Services Used the software for: 1-2 years ### "Three years of experience with Odoo software." August 6, 2025 5.0 Honestly Odoo is a brilliant tool it has a very friendly user interface. Pricing is affordable even by small businesses. Pros The product has reliable customer support services. Practicality of the tool in terms of pricing and userbility. Effectiveness in transaction management Cons The product has really helped us task workflow management and sales management. I have nothing against the software. Review Source VR Verified Reviewer Poject Coordinator Package/Freight Delivery Used the software for: I used a free trial ### "Worst ERP Experience Ever — Avoid Odoo Dubai" July 29, 2025 1.0 Extremely disappointing. After over 6 months of back-and-forth with their Dubai team, not a single functional module was delivered. Every time they claimed something was ready, we’d test and find bugs immediately. This was only for the HR module — we never got to implement more advanced features. A complete waste of time and money. Pros Honestly, nothing. The experience was full of delays, poor communication, and technical errors. Even the standard HR module was full of bugs. Cons Lack of expertise, zero accountability, and no customer support. Every promised deadline was missed, and they completely ignored our complaints. The Dubai branch in particular was extremely unprofessional — they refused to refund us or even respond properly. Review Source FK Francis K. CEO And Chief Brand Strategist Professional Training & Coaching Used the software for: 2+ years ### "Am Always Happy Creating Websites With Odoo" March 8, 2025 5.0 Odoo does not require coding skills at all to create websites and that's why am amazed with it. Pros Odoo is easy to use for creating and designing websites. It has a clean and intuitive interface. It simple to implement Odoo and start using it. Cons I haven't found any dislikes with Odoo for the long period I have been with them. Review Source LM Latrice M. Ceo Apparel & Fashion Used the software for: Less than 6 months ### "This platform is a scam and Customer Service are not useful at all" March 4, 2025 1.0 There was a lack of consistency with the communication between the staff members. They did not really want to assist to help you figure out what the problem was because I guess it’s a scam. They were disrespectful, passive aggressive. I no longer wanted to use their services which I really never used it because I was unable to access anything in their portal. They said that there was no problem with their portal, but clearly there was a problem if professional that is skilled in that field was unable to access it as well. All they’re trying to do is take the customers money without assisting them and then they’re trying to scam you to pay a lump sum amount for them still not to assist you. They said it wasn’t in their job description to assist you in learning their platform when I came to the person that is handling my account he kept saying I’m not gonna do it for you, but I wasn’t asking him to do anything for me. I was asking him to help me navigate the portal guide me, give me steps and I took all the steps that they gave me and their portal still wasn’t accessible. This company is not legit. This company does not care about their customers. They just care about getting the money and not assisting the customers and then having attitude when customer comes to them with an issue. Pros This company sold a good story, but could not fulfill what they were actually marketing Cons So this company tries to sell you a $3500 subscription for them to navigate you through the whole thing and they also sell a monthly subscription for $46 and some change. When I asked the person, \[sensitive content hidden\] that was in charge of my account to assist me in getting informed with the platform, he said that that is not in his job description, but prior to that he said if I needed any help navigating the system to contact him. So I called the customer support to see how they can support me and they told me that \[sensitive content hidden\] the person that is in charge of my account was supposed to assist me in navigating and then \[sensitive content hidden\] said that is not in his job description. So I also got a professional to see if they would be able to assist me outside of their company, and the professional was unable to access their program either the apps were not working you weren’t able to access them at all. They’re just there for show I was charged for a second month when I didn’t even access our program ever since they sent me the message saying that there was nothing wrong with it, but if I’m telling them, there’s something wrong with it, I’m not able to access there’s something wrong with their program. So I call back and I speak to the customer support and they said that they couldn’t assist me. They have to talk to another team member in order to assist me. Then I called back and just talked to another customer support and they basically told me that they have a fortune $5 million companies that are working with them and I simply said that does not matter to me. What matters to me is my experience is that I’m having with you and your platform, it is not accessible. so basically they didn’t take any accountability for anything. They basically was just saying oh sorry it didn’t work out for you, but everything seems good on our end which it’s not good on my end if I needed to access the portal for my business so pretty much they said I was not gonna be receiving any type of refund. The customer service was overall horrible. It sounds like they don’t know anything that they’re talking about and it pretty much is a scam. They don’t take any accountability and they don’t connect with the customers thoroughly. They deflect and make it seem like it’s the customer‘s fault that they can’t access the portal when it’s actually their portal that is not accessible. Review Source RS Ruby S. Content Creator Internet Used the software for: 1-2 years ### "Powerful All‑in‑One ERP" October 12, 2025 5.0 Pros Odoo delivers CRM, e-commerce, accounting, inventory, project management, website builder, and more in a unified platform for one subscription plan. Cons The learning curve steep, as setting up took more time than anticipated. support quality varies depending on your contract level. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.