--- title: "Odoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Odoo the right Point of Sale solution for you? Explore 1341 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/135618/Odoo/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Odoo 4.2 (1336) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of Odoo Ease of use 4.0 Customer Service 3.9 ## Pros and Cons in Reviews Samuel K Training ManagerConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “The integration between modules is particularly useful and can significantly reduce manual work and improve visibility across the business. While the initial setup and learning curve can take some time, once properly configured, Odoo can become a very effective solution for managing day-to-day business operations.“ September 2, 2026 KC Kenneth C Vice PresidentInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “On Black Friday, when we were doing our first major use of the system during peak season, the cloud synchronization between the e-commerce frontend and the warehouse logistics literally ran a continuous spinning circle on its loading wheel for 10 minutes straight, and made us appear like complete idiots to the people who were calling in.“ June 8, 2026 PK Patrick K Vice President at JPK and Associates, Inc.Construction, 11 - 50 employeesUsed the software for: More than 2 years. “The interconnection between applications is flawless: when a sale is validated, the inventory updates automatically, and the invoice is generated in a single click.“ June 11, 2026 KC Kenneth C Vice PresidentInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Odoo essentially blocks you from changing the core coding so if your company has a unique or "weird" way of completing processes then you will need to completely change how your company completes those processes.“ June 8, 2026 RG Rashad G Senior GeomechanicistOil & Energy, 51 - 200 employeesUsed the software for: Less than 6 months. “It provided a reliable way to record project hours, keep track of work across multiple tasks, and support internal reporting.“ July 30, 2026 hd hana d CEORetail, 11 - 50 employeesUsed the software for: 6-12 months. “My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo authorised partner) internal account. Because of this, ADG was able to delete my database and remove my access without any authorization.“ November 13, 2025 Beulah G Senior Business AnalystBanking, 51 - 200 employeesUsed the software for: 1-2 years. “It's worked well for the day-to-day HR basics — tracking leave and handling payslips — and the interface makes it easy to get around.“ August 20, 2026 RC Ron C Engineering and Maintenance LeaderIndustrial Automation, 501 - 1,000 employeesUsed the software for: More than 2 years. “some advanced customizations require technical skills or a developer, updates sometimes cause temporary bugs, a few modules still need improvement depending on specific needs.“ September 13, 2026 ## Showing most helpful reviews Showing 1-25 of 1336 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sean N. Product Engineering Specialist Used the software for: 1-3 years ### "Odoo one price for all the apps, brain hurts first month" November 5, 2026 5.0 So during month-end closing, all that I did was copy data from file to file hoping I got everything right. Now when a sale is made it creates a new Invoice and drops the stock at the same time, thus reducing the amount of time spent entering numbers into two places. It isn't going to do your work for you and someone will have to spend the appropriate amount of time setting it up correctly. But having all of this information in ONE database is what it is designed to do. Pros So when an approval got stuck, I would be forced to chase down the person who needed to approve it via email or Teams. In addition to streamlining the purchasing process, the stock module is also great. We operate out of 3 separate locations, however, the old system could not accurately report inventory levels across all three locations. Now, using one central database, we may disagree on which number is accurate, but we will only argue about one number. Cons I’m not going to sugarcoat it; I’ve been using this software for roughly 5 months and I still Google what functions are located where, simply because menu items are frequently changed between updates. The “free” “One App” version is essentially designed to get your foot in the door and immediately requires you to upgrade to the next level of service (which costs). Review Source President Used the software for: Less than 1 year ### "avoid Odoo like the plague" November 3, 2026 1.0 horrible experience. Salesman oversold the capabilities of the self help tools and how it was a useful software for micro companies. Unless you have 10 or more employees and can dedicate one person to spend tens and tens of hours on implementation, stay away. Odoo seems to be set up to attract a customer at a low price, and then force them to spend thousands of dollars on their hourly support as the self help is useless. You will spend multiples more than the initial payment to Odoo. We asked for a refund after only a few weeks due to the salesman's over sell and poor self help tools, but they refused. I tried to reach out to corporate management but they will not respond to communications. They just want the money coming in. The Odoo concept seems good, they just cannot produce what they sell. Pros The concept of integration is good and their initial buy in was reasonable, problem was that the pain starts as soon as you send them the funds. Cons Very difficult to set up and their online tools are useless. We spent tens of hours of wasted time based on wrong information from these tools Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) The cost of Quickbooks became too high and with the ability to connect different aspects of business in Odoo, we thought we would change Review Source Zachariah B. Data Entry Used the software for: Less than 1 year ### "Odoo works like magic for your Enterprise Resource Planning" November 2, 2026 5.0 Using Odoo as one single integrated database really streamline the workflow of each project. Odoo was used from everything to contact management; to payroll and billing and as a user the program works perfectly for each task in the project pipeline Pros After experiencing the open-source version, the real value of money showed in the ease of use from using the invoicing for the company's automated bank reconciliations to the sales management system for manufacturing and purchasing. Cons The customer support from Odoo is great in helping how to properly use the software, I find no cons in using Odoo compared to other software in related fields. Review Source CEO Used the software for: Less than 1 year ### "Terrible Experience" October 28, 2026 1.0 Terrible experience with this company. Their software is over complicated and implementation process was terrible. They promised it would be an easy to use software while selling however the final product has a terrible user interface. Make sure you avoid the sales executive, Samwise Geida, who will say anything for you to close the deal. Complete crooks, I would not recommend to anyone. Review Source Operations Manager Used the software for: 3-5 years ### "A Flexible All-in-One Business Management Platform" October 26, 2026 5.0 Overall, Odoo is a versatile business management platform that brings multiple operations into one place. It helps improve efficiency and organization, although setup and customization can take time to get right. Pros Odoo offers an all-in-one platform for managing sales, inventory, accounting, and projects. Its customizable modules and automation features help streamline workflows and keep business operations organized. Cons Odoo can be complex to set up and customize, and some features require technical knowledge. The learning curve can be steep, and certain integrations may need additional configuration. Review Source JM Justin M. CEO Used the software for: 3-5 years ### "Odoo works with out a single failure" October 26, 2026 5.0 I am not receiving phone calls every five minutes to ask if the shipment status has changed yet. I do not waste as much time trying to guess what financial reports are telling me. Pros It was quite amazing for me when all modules were connected and at this point in time I would have expected them to fail right away. Cons Documentation is no better than useless. It took me three hours of trial-and-error to set up multiple currencies using shipping tax rates. Review Source Kiran R. Senior Consultant Used the software for: 1-3 years ### "A consolidated ERP software that unifies operations across business Units" October 14, 2026 4.0 So far, the experience has been good with minor hiccups here and there. The plug-and-play model allows us to add the must have modules first, then based on the usage, other modules can be added later. This flexibility along with competitive pricing makes Odoo a good product in the market. Pros Odoo ERP has really helped me to manage the diverse business functions into a single amalgamated window. Right from picking up the sales lead from CRM and tracking the prospects to invoicing and inventory management, Odoo helps in everything. Cons We faced a technical issue during the integration of one of the modules. The data wasn't flowing in. We tried to reach customer support, but the response was unexpectedly very slow. As new modules are on-boarded, more assistance would be required. Odoo needs to work on this aspect to make it better. Review Source Corey K. Sales Director Used the software for: Less than 1 year ### "One system to rule them all, unless you hate modules" October 7, 2026 5.0 It is the one location where all of the business exists as opposed to where there were once 6 locations. Before Odoo, we utilized one application to generate quotes, a spreadsheet to manage inventory levels, a third application to send invoices, and often the same part number would be represented differently (three ways), therefore every month someone would reconcile the differences and every month there would be slight discrepancies. If your organization relies heavily upon spreadsheets to operate, Odoo replaces those spreadsheets and delivers on much of that promise. Pros The parts of Odoo that actually help me get things done are the single-database idea (so I don’t have to worry about three separate systems being inconsistent) and Studio. I use Studio to create custom fields or move items around on forms – I created two custom fields within hours to track things that were unique to our company. None of my coworkers are technical; however, they learned the basic ideas of Odoo in a week. It runs in a web browser as well so I can see orders on my phone while I’m away from the office. There’s this awful synth music going on right now and the man sitting behind me has no headphones on during his video conference so I hope my sentence doesn’t fall apart! Cons We’re charged per user each month and for certain Apps. Every time I think “that sounds great,” I find out we need another App. I know of people who made a field in Studio only to have to reverse-engineer it 6 months later. Searching large databases is also slow. They load the entire page first, before allowing me to filter anything, so I just sit there waiting for the spinner rather than performing my duties. Pet Peeve: Each application looks somewhat different. The buttons move around, and even after using the software for 2 years, I still occasionally press the wrong corner. Review Source CEO Used the software for: Less than 1 year ### "Good software, disappointing consulting experience" October 5, 2026 1.0 My overall experience is mixed. The software itself is very good and has strong potential, but the consulting experience was disappointing. I expected the consultant to bring expertise, understand our business processes, and help us translate our needs into a practical Odoo setup. Instead, I often spent more time and energy trying to obtain clear answers than I saved by using the consulting service. After 25 hours, I did not feel that we had reached a sufficiently concrete or useful configuration for our company. For companies considering purchasing an Odoo consulting package, I would strongly recommend also evaluating experienced external Odoo consultants. The software is valuable, but in my case the official consulting service did not provide enough added value. Pros Odoo is a powerful and flexible software with many useful features. The platform itself has a lot of potential, and even the built-in AI is often very effective for standard questions and basic guidance. I also appreciate the fact that many business processes can be managed within one ecosystem. Cons My main disappointment was the consulting service. I purchased a 25-hour consulting package for about €1,450 after a 15% discount. Unfortunately, I felt that a significant part of those hours was not used for real consulting. In several cases, even for relatively standard Odoo questions, the assigned consultant had to ask internal colleagues for help, and all of that time was deducted from my package. I fully understand paying for the time needed to answer my questions, but I do not think I should also be paying for the consultant's own training time. I also found the approach too standardized. There was very little effort to understand our specific business model and propose tailored solutions. The answers often remained within the most basic standard configuration, without really exploring tools such as Odoo Studio or more suitable alternatives. Even the first hours of the package were partly spent on standard presentations that were not specifically adapted to our company. Switched from [TravelKey](https://www.capterra.com/p/216686/TravelKey/) not satisfied with mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm Review Source CEO Used the software for: 3-5 years ### "Makes our team more efficient, saves time, is easy to set up and use." September 27, 2026 5.0 Makes our team more efficient, saves time, is easy to set up and use, and is priced reasonably compared with other similar products. Pros Many of Odoo's modules are very useful out of the box, without needing customization. The setup is also straightforward. Cons Straightforward setup, ready to use out of the box (no need, or limited need for customization or integrations) Review Source Manager and Software Architect Used the software for: 3-5 years ### "Wonderful ERP for small and big businesses, great CRM" March 13, 2026 5.0 I have been involved with this ERP for more than 5 years and use it daily in my business and with my customers. Pros Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world. Cons Some versions have big structure changes and do not always keep compatibility with custom modules written for older versions. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) More options, more tools, more modules, better and customizable modules, etc. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Alegra](https://www.capterra.com/p/196363/Alegra-ERP/) Reasons for choosing Odoo Because the option to customize it in my way and many more modules are available. Review Source Growth Head - Sales Used the software for: 1-3 years ### "Excellent Product - Odoo " April 7, 2026 4.0 Its been good and easy to use , there have been no issues or glitches in the product, works smoothly . Support team is also good. Pros It’s genuinely one of the easiest tools to get started with, even for someone who isn’t from a specific background. All the modules as very user friendly. What stands out is the value for money, you get a lot of functionality without it feeling overly complex or expensive. The flexibility to customize based on business needs is a big plus and most clients already trust and relate to the brand, which makes adoption much smoother. Cons There is no module wise pricing - we have to pay one cost and you get a bunch of apps , which even if your not using is there. Would rather prefer to pay module wise for the apps that i useful to the company so that costs come down Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Not very user friendly and too many details - not user friendly Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/) Reasons for choosing Odoo Excellent value for money and easy to use features Review Source Engineering and Maintenance Leader Used the software for: 3-5 years ### "A complete ERP solution" September 15, 2026 5.0 Pros impressive modularity with applications suited to every need, excellent integration between production, inventory, and purchasing, modern and intuitive interface, good value for money compared to other ERPs on the market. Cons some advanced customizations require technical skills or a developer, updates sometimes cause temporary bugs, a few modules still need improvement depending on specific needs. Review Source Owner President Used the software for: Less than 1 year ### "Odoo. A lot but needs a lot." May 19, 2026 3.0 Overall it was mid. I wanted to like it. I wanted to use it. I was and still am unsure the best way to operate whether setting it up on our own servers or running it on other servers from people running it as a third party service. Pros The product itself is amazing. It can do just about anything. There are plenty of features across all business elements to run your entire business off Odoo. Cons Very very clunky and requires a fair bit of manipulation to set it up how you want. You will need a true programmer to fix things to talk how you want them to talk. You will need a programmer to set it up to best run whatever field you are in. Most others are fairly easy to frame as you want with some basic tech knowledge. Odoo needs more. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Wanted to try other options. We did switch back to Zoho Alternatives considered [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Odoo We didn't. We tried it as an option but elected not to migrate. Review Source 🔎 Markus S. CEO Used the software for: Less than 1 year ### "Great Software, Disappointing Customer Service" June 30, 2026 2.0 The software appears capable, but my experience with the sales and subscription process was disappointing. A simple request for flexibility after an unexpected business change was rejected without any goodwill. Overall, it felt more focused on closing the sale than supporting the customer afterward. Pros The apps are well integrated, the interface is modern and intuitive, and it appears to be a powerful solution for managing business processes. Based on my experience so far, the software itself looks very promising and offers excellent value in terms of functionality. Cons Very inflexible subscription management and poor customer service. There was no willingness to accommodate a reasonable request, and the communication quickly became focused on legal obligations instead of finding a customer-friendly solution. The overall experience felt very sales-driven, with the priority being to secure subscriptions rather than build a long-term customer relationship. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/) Reasons for choosing Odoo It offers many integrated apps in one platform, has a modern interface, and seemed like a good fit for our business without requiring a lot of custom development. Review Source Brian B. President Used the software for: 3-5 years ### "Database Shutdown Over Disputed Fees Created Serious Operational Risk" May 15, 2026 1.0 Odoo initially looked like a powerful all-in-one ERP platform, and we invested heavily into building our operations around it. Over time, however, the platform became increasingly difficult and expensive to maintain and upgrade due to the amount of customization required for real-world business use. Our recent experience was extremely concerning. We disputed a large unsupported-version surcharge that we do not believe we accepted contractually, and our database was subsequently shut down/restricted. After restoration, critical email-fetch services began failing, impacting communications and operations. Support acknowledged the issue but could not resolve it immediately and eventually escalated it to another team. Pros Odoo is highly customizable and can centralize many parts of a business into a single platform. The flexibility of the modules and ability to build custom workflows is one of its strongest features. For companies willing to heavily invest in development, it can become deeply integrated into operations, inventory, communications, and accounting. The issue is that once your company becomes deeply integrated into Odoo, upgrading versions becomes extremely expensive and operationally risky. In our case, we built a significant portion of our stack around Odoo, making major upgrades potentially cost hundreds of thousands of dollars in redevelopment and testing. Cons Our biggest issue was billing, support, and operational risk. Odoo attempted to charge us a large unsupported-version fee that we dispute and do not believe we ever contractually accepted. After disputing the fee, our database access was shut down/restricted, forcing us into an extremely difficult position operationally. After the database was restored, we began having issues with our email-fetch services and incoming emails were no longer properly entering the system. Odoo support acknowledged that the mail process was failing/crashing and ultimately escalated the issue because it could not be resolved immediately. For a business-critical ERP platform, database access, predictable billing, and urgent support should be far more reliable than what we experienced. Switched from [Epicor Eagle for the Aftermarket](https://www.capterra.com/p/10016392/Epicor-Eagle-for-the-Aftermarket/) We switched from Epicor Eagle because we wanted a more modern and flexible ERP platform that could better support e-commerce, automation, integrations, and custom operational workflows. Odoo appeared to offer a more open and scalable ecosystem compared to traditional legacy aftermarket ERP systems. Unfortunately, as our business scaled and became more complex, the amount of customization and maintenance required became extremely significant. Over time, we found that Odoo introduced major operational and upgrade challenges of its own. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Epicor Prophet 21](https://www.capterra.com/p/10022775/Epicor-Prophet-21/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Reasons for choosing Odoo We chose Odoo because it appeared to provide the best balance of flexibility, modularity, customization, and overall cost compared to larger enterprise ERP systems. The open ecosystem and ability to heavily customize workflows were major selling points for our business. At the time, Odoo also appeared more modern and e-commerce friendly than many traditional ERP systems in the automotive aftermarket space. However, we later discovered that maintaining and upgrading a heavily customized Odoo environment can become extremely expensive and operationally risky. Once deeply integrated into your business, migrating away or upgrading versions can require enormous redevelopment effort and cost. Review Source Senior IT Analyst Used the software for: 1-3 years ### "Does most things well" June 10, 2026 4.0 Pros The integration across modules is fantastic. We've really benefited from having our CRM, accounting, and project management all in one place. It cuts down on so much data entry and makes reporting much simpler than juggling separate systems. Definitely a big win for our workflow. Cons Honestly, the user interface can be a bit overwhelming at times, especially with all the options available. Took a bit to figure out where everything was, and some workflows aren't as intuitive as they could be. It's not a huge deal once you're used to it, but that initial learning curve felt steep. Switched from [Tableau](https://www.capterra.com/p/208764/Tableau/) We were using a patchwork of different tools for our CRM, accounting, and project management. It was getting messy and inefficient, especially for tracking sales through to project delivery. Odoo's integrated approach seemed like the best way to tie everything together without constant data re-entry. Review Source Brent D. Owner Used the software for: 1-3 years ### "Unfinished Project over 1 year in." April 28, 2026 1.0 We contracted with Odoo to develop a custom ERP solution for our small business over a year ago, and the project remains unfinished to this day. Throughout this process we have experienced constant developer turnover — multiple different developers have been assigned to our project, requiring us to repeatedly restart and re-explain our requirements. Each handoff has brought new delays, miscommunications, and lost progress. For a small business, this kind of prolonged uncertainty is not just frustrating — it's damaging. We've invested significant time and money into a system we still cannot use. Deadlines have been missed repeatedly with little accountability or transparency. If you are a small business considering Odoo's development services, I would strongly urge you to think carefully. The software platform itself may have merit, but the implementation and project management we experienced was unreliable and unprofessional. Pros The ERP as a whole has great functionality for small business. Very good and simple software, easy to work with at scale. Cons Dishonesty, lack of professionalism, false promises on deadlines, refused to give a hard target date on software development. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Lack of features in current system brought me here Review Source Nataliia T. Buiness Development Manager Used the software for: Less than 1 year ### "Simple, good for small organisations, but has limited funtionality" March 23, 2026 3.0 Generally it was easy to use, but often we were lacking functionality, when it was coming to structuring the data or when we wanted to have more advanced functions. Pros Odoo is mostly really easy to use, since most of the functions are simple and straight away. No need to long customizing, which makes it a good deal for small to medium organisations. Cons If you need some advanced funtionality Odoo is not the best solution. For large organisations, where you need to work with big amount of data, it makes difficult to clasfy, filter you information on a precise way. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reasons for choosing Odoo We thought this product would be better for it's prrice. But it won't the case Review Source COO Used the software for: Less than 1 year ### "To be recommended for WHS / Logistics" August 16, 2026 4.0 Satisfied because it provides the required specs for us and most of these can be used in the standard configuration. Pros Easy to use and implement WHS / inventory solution for medium sized complexity in the items and logistics setup. Adequate pricing and deployment / configuration. Cons As with many solutions, the configuration to our product categories and hierarchies required significant upfront investment during the deployment phase. Switched from [Shiptrack](https://www.capterra.com/p/215438/Shiptrack/) Product did not run reliable and lead to delays and inaccuracies in our inventory mgmt. Review Source Founder Used the software for: 1-3 years ### "Odoo!! Ohh, do? Yes, you should do." October 14, 2025 5.0 My overall experience with Odoo is phenomenal. Everything you need from the start of your vision to your exit plan. If you have multiple businesses or different ventures, you can manage everything as the admin without it interfering with each business. It’s really flexible and lets you organize things exactly how you want. I like to think of it like making a sandwich. Maybe you want bread, maybe you want lettuce instead whatever works for you, it’s all there. That’s the beauty of Odoo: it adapts to your creative vision. On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients. You really can’t go wrong with it. I personally use one account for everything I do, and as someone with experience building and selling businesses, managing warehouses, handling finance, and helping others scale their operations, I need a system that keeps me organized without feeling overwhelmed. Odoo delivers that, especially because of their free trial you get access to the full platform with no limitations. Pros What I love most about Odoo is how powerful and simple it is at the same time. It’s affordable, customizable, and gives you everything you need to run your business in one place. Finances, websites, inventory, employees, task management … seriously it’s all there and fully integrated. And here’s the real secret: it might sound like a lot, but it’s not. You can make it as simple or as advanced as you want. Three steps. Click. Click. Boom. You’re in. Odoo is built for continuous improvement. The easier the system, the faster the results. The world overcomplicates everything, but Odoo gives you clarity. One icon, one login, everything right there. And the support team is solid; they reach out and help you stay aligned so your business flows effortlessly. I use Odoo to manage multiple ventures, and it’s allowed me to help entrepreneurs, startups, and even 100 million dollar companies run with full transparency and confidence. Cons The only downside is that the trial eventually ends! I was like, “D#$n, I knew it was too good to be true!” Honestly, there really isn’t anything not to like about it. Side note: They will let you know ahead of time and help you get the paid version, which is the same version! of course you know they have to pay for the space and whatever else and employees and all that stuff and make it make sense. And a good thing about it is it’s not like the other platforms like when your trial period over all your stuff is locked down and you have to pay for it right then and you can’t access your stuff which causes a domino effect … they work with you and Your stuff is still there and it’s not shut down … 404 Switched from [Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) It’s too much going on. It’s not as customizable as you may want it to be and then it was just way too expensive Review Source Kyle M. Streamer Used the software for: I used a free trial ### "Not worth the look" June 16, 2025 2.0 I found it to be extremely negative and even after I told them that this is not what I was looking for at all they continued to try to push a sale on me Pros I tried to give this product a real go during a free trial and it didn't suit any of my needs so unfortunately I have to say there was nothing I liked about it Cons It felt too clunky and not very user friendly. Even after discussing my needs with support and following their instructions it was not very good for me Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Tried to make it so I didn't have to write multiple sheets to get the data I needed, just punch in a few numbers and everything was there Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reasons for choosing Odoo A free trial was given to see if the product was for me. Unfortunately it was nit Review Source Junaid Marakkar S. Head of Business and Administration Used the software for: 1-3 years ### "Comprehensive and Flexible ERP Solution for Growing Businesses" May 13, 2026 4.0 My overall experience with Odoo has been positive. The platform provides a comprehensive and centralized solution for managing different business operations, such as CRM, sales, inventory, accounting, HR, and project management, in one system Pros What I liked most about Odoo is its all-in-one business management approach. It integrates CRM, sales, accounting, inventory, HR, and project management into a single platform, which reduces the need for multiple software tools. Cons What I liked least about Odoo is that some modules can feel complex and require technical expertise during setup and customization, especially for businesses with unique workflows Review Source Software Project Manager Used the software for: 1-3 years ### "Flexible, Scalable, and Powerful ERP for Growing Businesses" December 1, 2025 5.0 I’ve been using Odoo for over a year to implement and customize ERP solutions for clients in retail, wholesale, food, and service sectors. It’s a highly versatile ERP system that simplifies complex business processes into a clean, manageable flow. The ease of integration between modules like Sales, Inventory, and Accounting has saved our clients both time and cost. Reporting is dynamic, and automation helps reduce human errors. Though POS and industry-specific features need improvement, Odoo still remains one of the most accessible and powerful ERP systems in the market today. Odoo is ideal for SMEs and growing businesses looking for flexibility and control without breaking their budgets. With a skilled partner, it becomes a truly end-to-end solution. Pros Modular and Scalable: You can start small and expand as your business grows. Modern, user-friendly interface – great for non-technical users. Customizable: Almost every screen, flow, or logic can be tailored to business needs. Integrated platform: Sales, Purchase, Inventory, CRM, POS, and Accounting work as one system. Cost-effective compared to other ERPs (SAP, Oracle, Dynamics). Strong community support and open-source flexibility Cons POS customization is not beginner-friendly – heavy JS-based structure makes changes difficult without coding. Lacks out-of-the-box vertical modules for industries like automobile service or real estate. Native direct print support for POS is missing – requires third-party tools or IoT box. Some advanced features require Enterprise version, which may not be affordable for microbusinesses. Review Source Director Used the software for: Less than 1 year ### "A Cost-Effective, All-in-One ERP Solution" December 1, 2025 4.0 Overall, we really like Odoo and believe it offers excellent value for money. The platform brings a wide range of features together in one place, helping us streamline operations and improve visibility across the business. The Odoo team has been helpful, energetic, and genuinely interested in ensuring we get the most out of the system. Their support has made a real difference in our implementation journey. We would happily recommend Odoo to other businesses looking for a flexible and cost-effective ERP solution. Pros Odoo brings all core business functions—such as sales, inventory, purchasing, accounting, CRM, and manufacturing—together in one place. This reduces the need for multiple disconnected systems and streamlines operations. Cons Fragmented Communication: One of the biggest challenges is how Odoo segments communication by object—such as a sales order, invoice, or specific contact. This makes it difficult to view a complete history of interactions with a client in one central place. For businesses with multiple team members handling the same client, this lack of visibility can hinder collaboration and create gaps in service continuity. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Wanted to bring everything into one spot. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.