# Page 5 | QuestionPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is QuestionPro the right Survey solution for you? Explore 522 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135455/QuestionPro/reviews

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QuestionPro

4.8 (522)

[View alternatives](https://www.capterra.com/p/135455/QuestionPro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of QuestionPro

## Showing most helpful reviews

Showing 101-125 of 522 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CN

Chris N.  
Executive Assistant  
Mental Health Care  
Used the software for: 2+ years

### "2024 Review"

October 8, 2024

5.0

Our experience with QuestionPro has been good.

Pros

We like being able to create our own questions and download the different reports for our use

Cons

At this time I do not have any dislikes when using this product. It is user friendly and I am able to produce the reports I need.

Review Source

RG

Ron G.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Love the software"

November 7, 2024

5.0

The overall experience with QP was great.

Pros

The ease of formulating and preparing questions to reach out to our community

Cons

There was nothing that we did not appreciate about QuestionPro

Review Source

SG

Shauna G.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Nonprofit Survey User"

September 3, 2024

5.0

Pros

Our Nonprofit does a few surveys a year for events, etc., and QuestionPro offers a professional affordable option for 501c3s with limited budgets

Cons

There were a few instances where some survey functionality (e.g. adding comment option to likert questions) was not intuitive. However, the help desk is quick to respond and assist when issues such as this have come up.

Alternatives considered

[Delighted](https://www.capterra.com/p/157973/Delighted/)

Reason for choosing QuestionPro

Simpler interface, better pricing options

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Survey Monkey did not have an affordable nonprofit option

Review Source

KB

Kelly B.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great product!"

August 28, 2024

5.0

We love having this available for the multipled surveys per year we need to run in our coalition.

Pros

Very easy to create surveys. Appreciate the variety of downloads available for analytics

Cons

Could use more logic, but would need to upgrade

Review Source

AM

Amanda M.  
Area Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Survey Says Question Pro "

June 5, 2024

5.0

We will continue using this platform as it has made our testing/surveying process easy.

Pros

My youth-serving organization recently mitigated from Comet Testing to Question Pro and have been so pleased with our experience. We are able to cross-tabulate results and survey our youth without the background work of setting up access codes and/or entering data by hand. The cross-tabulation feature has made pre/post assessment data ridiculously easy to scrub. We use it across all of our data-driven programs.

Cons

Some of the features such as saving results to PDF don't work fully and I haven't received the support needed to resolve the issue. It's not a make-or-break, as I can save it as a spreadsheet, but for visual purposes the PDF is sometimes nice.

Reason for choosing QuestionPro

We chose QuestionPro because it ultimately met our needs with the features we needed and was easy enough to integrate.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Comet](https://www.capterra.com/p/250644/Comet/)

Comet was over-engineering the process-- we had to have a sole staff dedicating hours a month to generating access codes. We tried Google products for a while, but the data-aggregation features of Question Pro far surpass what was available to us on Google.

Review Source

RC

Ruthie C.  
VP of Partnership  
Non-Profit Organization Management  
Used the software for: 2+ years

### "User-friendly survey platform for nonprofits "

July 10, 2024

5.0

My experience with QuestionPro has been positive overall. They have helped our organization implement our Diagnostic Tool in 6 languages.

Pros

QuestionPro has more features than other survey platforms that offer free or discounted licenses. Navigating it has been fairly easy and intuitive. I particularly like the reporting feature that allows you to filter responses and quickly generate reports in various formats. I also appreciate that they offer webinars and online courses to help users learn about the platform and maximize their experience.

Cons

Understandably, the free non-profit license is limited so we haven't maximized all the features that QuestionPro has to offer. But overall, I have no complaints as questions and issues are quickly addressed by their support staff.

Review Source

DB

Dalal B.  
Director of Development  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy to Use"

September 18, 2024

4.0

Pros

It's easy to navigate, it doesn't require special training to access. It's user friendly and straight forward. Appreciate the discounted rate for nonprofits.

Cons

The basic version doesn't give a lot of options.

Review Source

BW

Brianna W.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Has been amazing for our small healthcare non-profit!"

July 17, 2024

5.0

This has been a great experience. This has elevated the reach of our small non-profit.

Pros

Question Pro is designed to allow for quick design of surveys, easy delivery to clients/customers/public, and provides great visual reports and/or raw data for use! This has been the software we have been looking for!!!!

Cons

We had a few kinks in the survey creation our 1st time, however the customer service was amazing and provided solutions to the errors.

Reason for choosing QuestionPro

Features

Review Source

NS

Niyati S.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Experience of using questionpro for past 4 years."

August 14, 2024

4.0

Pros

We use questionpro for our data collection needs across various projects, and the experience has been amazing. customized forms allows us to create surveys to our specific need, he analytics feature is particularly impressive, The user-friendly interface and the wide range of question types available make it easy to design and distribute surveys.

Cons

Some bug fixes required in several places. overall a great app.

Review Source

PT

Philip T.  
Lead Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Great tool! "

September 20, 2024

4.0

Pros

Easy to use. Provided a great mechanism for group quizzes during church events.

Cons

Renewal process for non-profits (new steps).

Review Source

Robert L.  
Executive Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great for monitoring employee feedback"

July 7, 2024

5.0

Pros

We use this for quick "pulse" type surveys, as well as our annual overall employee satisfaction survey. It's been great for this purpose, and the reporting/drilling-down is just what we need. We've even done simple surveys like what kind of food/lunches people like, or SWAG. I like that you can upload photos/graphics to the answer set to make the survey more appealing.

Cons

I don't really have anything we don't like about it

Review Source

AM

Austin M.  
Investigator  
Consumer Services  
Used the software for: 6-12 months

### "Surprisingly Easy "

June 25, 2024

5.0

I wasn't exactly thrilled to be responsible for finding a new survey tool and implementing it but QuestionPro was surprisingly easy to work with and it was a much simpler process than I had anticipated. We are getting more data and making the most of it with QuestionPro.

Pros

I like QuestionPro because it is easy to set up and use. I was able to quickly import the contact list and get the new survey out. Actually creating the survey was no problem. It's a simple process and you can customize it pretty much any way you want. The results are easy to view.

Cons

There isn't anything negative that sticks out in my mind. We weren't offered any discount but the price is fair so that's okay.

Alternatives considered

[SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)

Reason for choosing QuestionPro

QuestionPro had good prices and it looked simple and straightforward.

Review Source

JK

Jorge K.  
VP IT  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "NJ Sharing Network - Question Pro Review "

August 20, 2024

5.0

We have had a great experience with Question Pro for both Internal and External Surveys.

Pros

Easy to use Question platform and responsive Customer Service - Excellent program for Non Profits

Cons

We do not have any Cons at this point in time.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Cost and features were considered a factor.

Review Source

EM

Eric M.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "QuestionPro helps our nonprofit more easily reach community"

June 27, 2024

5.0

QuestionPro's functionality and features offer a premium survey platform when compared to others. It has exactly what we need to get the data and information we need from our audience. I highly prefer QuestionPro over other platforms.

Pros

The features provided in QuestionPro are light years beyond what is offered in more common survey platforms.

Cons

QuestionPro does take a bit of a learning curve for those who are unfamiliar with survey design, but this can be easily overcome.

Alternatives considered

[RedCap](https://www.capterra.com/p/234600/RedCap/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

QuestionPro has better features and greater functionality.

Review Source

CM

Carnell M.  
Volunteer Advisor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "QuestionPro gives our fans a voice"

August 7, 2024

5.0

Great experience with using the software as well as easy for our fans to select a response

Pros

Easy to use and the ability to list many choices for each question

Cons

Would like more customization capabilities with logo/artwork

Review Source

Pamela R. C.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great software for our case managers"

June 12, 2024

5.0

Pros

We love how easy it is to use QuestionPro. All of our case managers were able to understand how to make surveys and gather information for our youth.

Cons

No complaints here, we really like QuestionPro!

Review Source

JS

Jennifer S.  
Executive Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Have Used for Years"

June 6, 2024

5.0

My overall experience with QuestionPro has been great. I have recommended the platform to various companies and not-profits that have also in turn started using it.

Pros

QuestionPro is a great tool. I use it nearly daily to keep abreast on our members thoughts and needs. It is easy to set up, track, and read the results. The results can also easily be imported in stat software, so transitioning to SPSS is a breeze.

Cons

Would like to be able to print just the questions and responses to make it easier for Client survey approval.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

I needed more control and flexibility in my survey development.

Review Source

MP

Malcolm P.  
Chief Executive Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Question Pro is excellent"

July 10, 2024

5.0

I have been extremely pleased with the results we have gained from the many surveys we have run. Our end users really find it easy to use too.

Pros

I like how easy it is to create a survey

Cons

Nothing really, it's a great product and I really like it

Reason for choosing QuestionPro

I found it easy to use form the off and had no hesitation in switch to it.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

It was far too expensive for a small charity.

Review Source

KK

Kaitlyn K.  
Administrative Coordinator  
Professional Training & Coaching  
Used the software for: 2+ years

### "Very good product! "

July 18, 2024

5.0

Pros

QP is easy to use, the interface is intuitive, and the range of question types meets our needs.

Cons

Some of the features on survey building are pay-to-access, but we typically only use the basics, so that's fine! The PDF reports can be a bit overwhelming, and there isn't a clear way to narrow the scope. However, it is overall very good.

Review Source

SS

Susan S.  
Executive Director  
Environmental Services  
Used the software for: 1-2 years

### "Question Pro is Great"

July 11, 2024

5.0

Pros

Ease of use and the support to non-profits by proving an affordable survey tool that is robust, secure, and easy to use.

Cons

Nothing to add here. I don't have anything to add.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Cost. We only send out 1-2 surveys a year. We needed a better option for our situation.

Review Source

AJ

Adam J.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Works like a charm"

August 12, 2024

5.0

Its easy to use. We get the data we want.

Pros

Its customizability. We use it to survey our camp participants.

Cons

Sometimes there is too much stuff to filter through

Review Source

EB

Esther B.  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Wonderful Help..."

June 19, 2024

5.0

We have enjoyed using QuestionPro and have found it very useful in our business.

Pros

We find the customizable features to be very helpful!

Cons

We would like to see the exporting options to have more ability.

Review Source

JO

Jenee O.  
Manager  
Education Management  
Used the software for: 2+ years

### "Would recommend QuestionPro"

June 4, 2024

5.0

Pros

I appreciated how the information is sorted and given, graphs, maps, charts.

Cons

There was an issue of wen the data is contracted into an excel or pulled by a question- the identifier becomes a bit messy.

Review Source

SB

Sworup B.  
Product Development Lead  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A simple and easily customisable survey!"

June 7, 2024

5.0

Pros

Creating surveys was super easy. I'm able to create different types of polls based on the type of questions.

Cons

While there aren't much, I'd prefer a bit more customisation to match the survey with our brand identity

Review Source

LK

Lilian K.  
HR Manager  
Education Management  
Used the software for: 1-2 years

### "No Regrets With QuestionPro"

June 17, 2024

5.0

Pros

Building surveys is easy with QuestionPro It handles market research well It is an amazing SMS survey solution

Cons

Not a single issue with QuestionPro. All has worked well.

Review Source

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