# Schoox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Schoox the right Training solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135396/Schoox/reviews --- Schoox 4.4 (76) [View alternatives](https://www.capterra.com/p/135396/Schoox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Schoox Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews BA Beauty A TeacherEducation Management, Self-employedUsed the software for: Less than 6 months. “Schoox is a robust learning management system that offers great tools for tracking, managing, and delivering training/teaching — but it requires some initial time investment to master the backend.”“ July 7, 2025 AS Audra S Owner OperatorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “The system can be slow at times and the filter/organization of information isn't the greatest.“ April 10, 2025 IC Immaculata C Executive AssistantE-Learning, 11 - 50 employeesUsed the software for: 6-12 months. “The course creation tools are straightforward and support a wide range of content types, from PDFs to videos to SCORM files, which makes it simple to build a rich learning experience.“ May 19, 2025 KC Kyle C Inventory and OperationsAutomotive, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Course layout changes between publisher of classes is a little frustrating.“ June 6, 2025 SM Shyam Kumar M Design for allMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “Schoox.com offers a comprehensive and modern learning management experience that caters especially well to mid-sized and large enterprises with complex organizational needs.“ June 14, 2025 VK Varun K Marketing ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial. “The speed of usability was bit slow and want some more features.“ December 23, 2024 JG John G General managerFood Production, 11 - 50 employeesUsed the software for: More than 2 years. “I have used both sides of this application, assigning tasks and assignments was a breeze and receiving and understanding the flow of tasks was a breeze.“ July 1, 2025 MD Mark D Manager, Learning and DevelopmentBanking, 51 - 200 employeesUsed the software for: 1-2 years. “It lacks in so many features, I wouldn't recommend it to anyone, except someone who wanted a cheap, limited featured product.“ February 19, 2025 ## Showing most helpful reviews Showing 1-25 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jazmin C. Mortgage Notary Signing Agent Restaurants Used the software for: Less than 6 months ### "Learning Spanish!" March 26, 2019 5.0 It’s a great experience and I am learning a lot from it Pros I can learn Spanish on the go! Just one of the things this app is offering. I can do so much more training for work and helps me get into a college once I’m ready Cons Just a little slow.. sometimes it crashes after I log in. But the concept is great. Review Source CR Christian R. Salon manager Hospitality Used the software for: 6-12 months ### "Great education platform" September 16, 2022 4.0 I was resistant to a new online learning platform but i have grown to appreciate the functionality of Schoox and the ability to universally train employees. Pros The fact that everything is accessible on one website and dashboard makes this software easy to use and learn. Cons Learning curve was a bit hard but once i played with it for a while it's become second nature. Just make sure you walk employees through the first go. Review Source Response from Schoox September 22, 2022 Christian, we're so happy to hear you've had such a positive experience using Schoox, and especially that you've been able to consolidate all your training websites and tools into one. Appreciate your review and look forward to continuing to support you and your initiatives! HG Henry G. Training Manager Retail Used the software for: 1-2 years ### "Future Potential, But Painful Present" June 20, 2019 2.0 Our organization is truly attempting to incorporate and adopt a culture of learning. I fear we are in jeopardy of compromising our efforts due to our inability to rely on Schoox to perform effectively. I believe if the technical issues could be resolved, we can still leverage Schoox to achieve our mission. There have been many things that I have found that I love about the Schoox system. I truly would love to have a long term partnership, but the problems are currently outweighing the benefits. Pros The user interface is pretty good. Our users love how easy it is to navigate the system. Most tasks are pretty simple to complete. Re-versioning content is a breeze! As long as you have a clear vision for your organization's hierarchy and content layout, you will be able to effectively set up the system. Cons Support is very bad! We have had bad experiences with notifications and recently I received a notification that I was terminated from our academy. I also received a notification that a former employee has added me to our academy, but I am still receiving error messages when I attempt to access. I have now been unable to access the system and have had no immediate assistance from any of my support channels. Needless to say, as a super admin in the system and the Training Manager of the organization, not being able to access the system is a MAJOR problem. Although the user interface is very nice, administration tasks are inconsistent at best. I don't like having to depend on the Schoox team to fix and adjust things on the back-end. Quite honestly, I am concerned with the systems integrity and I am not fond of other entities have 'back door' access to our system. Review Source VR Verified Reviewer Director of Trianing Entertainment Used the software for: 1-2 years ### "The best by far!" June 23, 2020 5.0 Schoox has transformed our company's training department. It is great having a system that is very easy to use and cell phone compatible. Pros Schoox is a game-changer when it comes to training. It easily integrated with Aloha and HotSchedules making it a must-have for anyone in the F&B, hospitality, or family entertainment industries. I love the many features and new ones that are added all the time. It is intuitive for the end-user and as an administrator, I find the system relatively easy to master. Whenever I do have an issue, the customer support is spot on. Cons Very little cons. I wish some of the settings were better defined. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/)[Wisetail LMS](https://www.capterra.com/p/133879/Wisetail-LMS/) Reason for choosing Schoox It really hit all of the wants on our wishlist for an LMS. The price was great, too! Review Source aM abdallah M. Self-employed Information Technology and Services Used the software for: 6-12 months ### "My review Schoox" May 11, 2025 5.0 Pros Great, i would say that schoox has been a great addition to our business for helping our employees grow.“ “I like how easy it is to create tests and the ability to give out awards to top learners. SchooX also connects to HotSchedules nicely, so it's easy for staff to find.“ The administrative tools allow users to be creative in what they set up. Being able to share training among others in the Schoox community is also a great benefit.“ Cons They can't explain how the leader board works and when I prove there is an error in the listing they blame it on others. They have not responded to several emails about website issues “So it was frustrating not knowing the 'higher level' offerings right out of the gate.“ Long story short, we are a large quick-service restaurant chain and were unhappy with our LMS provider and looking for a change. Review Source PW Paul W. Training Manager Computer Software Used the software for: 1-2 years ### "Too expensive for what you get" May 16, 2022 3.0 The company I worked for was looking to train and track training for remote workers Pros It was easy to deploy and integrate into SharePoint Cons For the cost, the software was hard to use and required authoring software Alternatives considered [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Reason for choosing Schoox Cost Switched from [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Separation from the larger company. the new smaller company needed new LMS Review Source AS Audra S. Owner Operator Health, Wellness and Fitness Used the software for: 2+ years ### "Overall Good Choice for Employee Eduacation" April 10, 2025 4.0 It has been a positive experience and we will continue to use Schoox for our training and employee education needs. Pros We can store a large amount of training content and my employees can access it from wherever they have internet access. Cons The system can be slow at times and the filter/organization of information isn't the greatest. Navigating through the vast amount of training materials we have can be difficult. Review Source KC Kyle C. Inventory and Operations Automotive Used the software for: 2+ years ### "Good learning platform" June 6, 2025 4.0 Pros Well-structured User interface. Provides user progress in multiple spots so you are not guessing how much is left to do. Cons Course layout changes between publisher of classes is a little frustrating. sometimes the quiz is in the middle of a video Review Source RL Rachael L. Manager Cosmetics Used the software for: 1-2 years ### "Great training software" July 16, 2025 5.0 Pros It is very easy to navigate and set up training for employees! There are many gray features available for use. Cons It can sometimes be slow to load and throw errors when trying to complete a task. Could be more streamlined Review Source Perry G. Owner Computer Software Used the software for: 6-12 months ### "Really Poor Support, Functionality is lacking" March 6, 2019 2.0 Pros I am able to log in and use the program pretty easily. Lots of the company i work with has files up there to view and watch. Cons They have no support, they push it back to the company level, but then add nothing. There are errors on the website that they don't acknowledge. When I finish a course many times i don't get credit. They can't explain how the leader board works and when I prove there is an error in the listing they blame it on others. They have not responded to several emails about website issues. They are really a poorly run company wiht poor support and even poorer leadership Review Source NS Nate S. Sales Food & Beverages Used the software for: 6-12 months ### "Schoox - User Friendly" January 24, 2025 5.0 Schoox helps build professionals easily and efficiently due to their platform set up. Pros The variety of training options given to us for Schoox. The list goes on of all different learnings. Cons There are no downsides to Schoox as it is easy to use and the allows for quick accurate results for all searches or needs. Review Source TL Tavoni L. Education Coordinator E-Learning Used the software for: Less than 6 months ### "A fantastic must-have product!!!!" May 8, 2025 5.0 Schoox overall is a great product to implement into your business!!! It has so much to offer!!! Pros Schoox is very user-friendly and it has a ton of great features that are very useful!!!! Cons I have no cons about Schoox!!!! It is a great product to use!!!! Its very reliable!!! Review Source Response from Schoox May 9, 2025 Thank you for the kind words and compliments toward our platform. We appreciate your partnership and look forward to working together for many more years. JF Joshua F. Online Training Specialist Food & Beverages Used the software for: 1-2 years ### "We get to say "Yes, we can do that!" " June 17, 2016 5.0 Long story short, we are a large quick-service restaurant chain and were unhappy with our LMS provider and looking for a change. Our old system was archaic, difficult to use, and the reporting wasn't serving our needs. During the search for a new vendor, schooX was the only one that said in their presentation that an LMS should be "elegant" and that really caught our attention because at the time we felt that many providers didn't "get it" that systems should be easy to use for all users. We've been on schooX for a year now and so far it has been a fantastic system to use. Everything from the technical capabilities to the administrative functions make it a breeze to implement training quickly. From an instructional design perspective it is very easy to push courses out to learners and the built-in assessment engine has allowed us to get away from SCORM which has always been a headache. Overall the system is also easy to administer and the majority of our questions we receive in tech support are clerical and really have nothing to do with schooX. When we do have an issue though the schooX support team is very responsive and works on resolutions quickly. Pros In no particular order: - Depth of reporting, you can slice and dice information in many different ways directly in the system - Dynamic 3D reporting structure, we're a large company with a complicated franchise structure and schooX was the only one able to actually replicate our org structure - Easy to administer from an enterprise perspective. We have about 31,000 users and can support the system with less than 40 hours a week - Constant development on new features. The schooX developers actively listen to their clients and work to implement features that would make the system better to use. - Friendly support staff - Rapid rapid rapid!! creation of courses. As long as you have your content ready to go (be it SCORM, PDF, movie files, PowerPoint presentations, websites, etc.) you can very quickly stitch them into a course with each piece of content serving as a lecture. You can then go into the quizzing engine and create some nice assessments to go along with them. - The best thing is we get to say to our departments/learners "Yes, we can do that!" when it comes to training. So many times in the past we had to say "No, we can't push training to just this group or have this feature because of X Y Z." With schooX we can find a way to do just about anything. - Mobile learning is very simple with the schooX app Cons Originally when we adopted the system they didn't have all of the enterprise features that we needed such as marking courses complete, merging users, and daily user imports. They have fixed these and continue to implement new features which is good. Review Source TP Theresa P. Sr Director Learning & People Development Hospitality Used the software for: 1-2 years ### "Schoox is the best" August 29, 2022 5.0 Pros Easy to ues, easy implementation, fantastic customer support!! Cons I can not think of anything. seriously. we love Schoox Reason for choosing Schoox Better suited, more nimble, offered simple solutions for restaurant environment Review Source Response from Schoox September 15, 2022 Thanks so much, Theresa! We love to hear that you're loving the product and the support you get from our team. It makes us so very, very happy! JW Jon W. Creative Learning Manager Food & Beverages Used the software for: 2+ years ### "Just what we needed." June 13, 2016 4.0 Our overall experience with Schoox has been great. Very friendly and responsive customer service. Always open to ideas to help us meet our training needs. They have a willingness to be flexible and adapt and change what they're doing to better suite the clients need. That's important. Pros It is easy to use, and diverse. We can choose multiple media types to execute our training materials. Everything from videos, .PDFs, powerpoint, SCORM files for interactive content and more. Cons I would like an easier way to update some of our SCORM/interactive media. Other than that though everything is great. Review Source SD Sebastian D. Chief of Development Team Consumer Goods Used the software for: 1-2 years ### "Great way to keep the staff's knowledge updated!" June 10, 2016 5.0 This is an excellent tool to keep your staff and clients´ knowledge updated, with video tutorials or a whole course with exams and certifications. In our company, we have develop a series of courses to new recruitment and courses for specific procedures to keep all on the same page. We can keep track ok who attend each course and what grade they earn after having the knowledge. Pros Automatize the training for standard knowledge like company introduction or specific procedures you need to teach all the time. Cons Is difficult to name cons, but i would said that a couple more reports are needed. Anyway you have a complete API to develop the reports yourself, so no big deal. Review Source JL Jack L. Manager Food & Beverages Used the software for: 1-2 years ### "We use Schoox for training videos and a library of training documents." July 28, 2016 2.5 Pros It has a lot of features, and really granular control over what is displayed, who can see it, etc. It keeps track of who has done what and how much time they spent doing it - so you can see if someone actually did what they were supposed to do. You can put up "courses" that have videos or other formats, and then quizzes afterwards. It's really a solid way to train staff. Cons The cost! It was already a bit expensive, but we really liked the features and couldn't find anything else as good, so we went for it. However they just hiked the prices a huge amount. So now we're going to drop it. Also, while there are a lot of features, the site's navigation is not very intuitive and you will end up hunting for things for a while when you need to do a certain action. Review Source BC Betsy C. CEO Food & Beverages Used the software for: 2+ years ### "Top of the Line LMS Solution" June 29, 2016 5.0 Schoox has exceeded my expectations on all levels. I am able to deliver training to a few or many with ease. Pros Form, function and ease of use. Review Source LE Larissa E. Server & Associate Manager Used the software for: 2+ years ### "I've used Schoox to help with restaurant training." May 24, 2018 5.0 Pros I like that it is easy to pull up over the web or on the app. The quizzes are are fun way to learn more material! It is nice that as managers you can check in to see who has completed what courses. Cons My only complaint would be from when I use the app on my phone. A lot of times when I watch a video or scroll through a document it does not say that I completed it 100% unless I turn my phone to the side. This may just be a small glitch on my end. Other than that, no complaints! Review Source JH Jack H. Training Coordinator Management Consulting Used the software for: Less than 6 months ### "best buck for your bang " January 17, 2017 5.0 I"ve used schooxs while working at subway, and I think it's one of the best systems out there. You get to work directly with the founders when you have a concept you want to employ. It's cloud based so it doesn't take up a lot of space and you get unlimited storage. For those organizations that do not have content, schoox has several partners that can design content for you or help you build your own. It's a great platform. Pros easy to use cost effective Cons not all the content is great for your business they are mostly in the retail restaurant business. Review Source MR Michael R. Executive Director of Franchising Medical Practice Used the software for: I used a free trial ### "Innovative Approach To Training Your Team" June 28, 2018 5.0 Pros I love this software. I think it's creative and easy to use. Training your team (and keeping them current with trainings) is a lot to handle - too much for many businesses. If you've ever come to the close of a year, only to realize that some of your team members haven't completed their required trainings, you may want to check out Schoox for your business training needs. Plus, it has great mobile features. Schoox helps you keep track of employee training and keeps your team rowing in the same direction. Cons Not much in the way of Cons. I really like this software. If your employees aren't tech savvy, or don't have access to a computer, implementation may be more challenging; but this software is most likely to be used in professional settings anyway - so that's not going to be an issue. Review Source CP Christian P. VP of HR & Finance Used the software for: 6-12 months ### "Perfect LMS for our company." May 27, 2018 4.0 Pros So simple to use, and even easier to get set-up and start using. This the perfect learning management system for our company, as we can have a number of users, which we use so our customers can have access to various training videos. Cons The only con I would have is that the pricing is set for small to medium sized businesses, but it is very cost effective, so that should not be a deterrent. They do offer enterprise pricing I beleive for large companies, which we hope to be someday. Review Source AB Allison B. Sr Manager Training and Development Hospitality Used the software for: I used a free trial ### "Very easy to use" May 23, 2017 4.0 Pros I thought that schoox was Easy to use and had an Appealing look. Schoox was also Easy to set up and allowed us to add our material quickly. Cons I needed free text option that was not available. We require this functionality in order to administer our final knowledge checks. Review Source LM LisaMarie M. Outcomes data Used the software for: Less than 6 months ### "Razzle dazzle, less functionality" June 22, 2018 2.0 Pros Haven't found it yet. Everything that was easy on the old site is on users separate pages and difficult to navigate through. I should be using this a few times a week and so far can't do most of what I need with it. Cons Can't figure out extra features such as reporting and clueless response team. I don't think they even know what interrater reliability is. Review Source AC Alexandra C. Accountant Marketing and Advertising Used the software for: Less than 6 months ### "Great product" January 17, 2017 5.0 Great LMS, easy to use, lots of functions, easy tracking, offers a variety of online courses. Also, there is an app for the cell phone, which is very convenient. Pros User-friendly, training tracking Review Source Similar Products Featured