# Page 5 | Bizzabo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Bizzabo the right Event Management solution for you? Explore 171 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135385/Bizzabo/reviews

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Bizzabo

4.4 (171)

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Last updated March 13th, 2026

# Page 5 - Reviews of Bizzabo

## Showing most helpful reviews

Showing 101-125 of 171 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
DEI Specialist  
Human Resources  
Used the software for: Less than 6 months

### "Great Customer Service"

September 1, 2022

5.0

We wanted a solution to help us register our 1500+ employees, seamlessly capturing all the information we needed ahead of the event and easily communicating everything we had prepared for the event. Overall, Bizzabo delivered on this and much more.

Pros

Bizzabo offers best-in-class Customer Service support, ramping up as you get closer to an event to ensure that you are upskilled and prepared for your event from a technical point of view, so you do not have to worry!

Cons

I used Bizzabo for an internal event and the on-site check-in, registration and streaming functionality all worked perfectly fine. The interaction between onsite and virtual participants was limited, but I have not found a solution to solve this yet.

Review Source

Domingo Antonio A.  
University average technician  
Marketing and Advertising  
Used the software for: I used a free trial

### "The tool that has transformed my events and fueled my success"

June 22, 2023

5.0

The variety of features and tools they offer has allowed me to increase attendee engagement and create impactful experiences.

Pros

This platform gives me a wide range of features and tools that help me engage my audience in a meaningful way and I was able to set up real-time polls, allow attendees to connect.

Cons

I have experienced some occasional technical issues, such as slow page loads or difficulties accessing certain features.

Review Source

SG

Sophia G.  
Customer Marketing Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Seamless Tool!"

June 16, 2023

5.0

Pros

We use Bizzabo for our end-to-end conference management. In my role, I specifically use it to manage our conference speakers by sharing critical information and making sure they submit all of their deliverables on time. Rather than sifting through email that could potentially get lost, it has made the speaker management process a breeze.

Cons

Platform took me a bit of time to get used to at first, but that's about it.

Review Source

MC

Makenna C.  
Event Specialist  
Events Services  
Used the software for: 1-2 years

### "Glad we use Bizzabo!"

September 28, 2022

4.0

Pros

The fact we were able to create an app that automatically updates anytime you update the Bizzabo site.

Cons

I wish there was more customization that could be done such as choosing the size of the image on different tabs etc.

Review Source

VC

Vivia C.  
Ops Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Couldn't do events without Bizzabo"

May 20, 2022

5.0

Great -- love this product and it's ability to integrate with other platforms

Pros

The smart lists - the ability to be able to send email campaigns to the right contact list and have them be "smart" and changes happen in real time

Cons

Sometimes pages glitch and signs you out when you're on multiple tabs at the same time

Review Source

SM

Sherine M.  
Event Producer and Project Manager  
Education Management  
Used the software for: Less than 6 months

### "Great Experience Overall"

December 13, 2021

5.0

Our team was pleasantly surprised and impressed at how well Bizzabo worked for their needs and created a seamless experience to transition from an in-person to a hybrid event.

Pros

Setting up the registration site was a user-friendly experience, and I also received excellent customer support from the Bizzabo Customer Success Manager throughout the process.

Cons

Although the tech support team was helpful, it would have been great to have a direct number or chat feature available on the Bizzabo site for immediate answers instead of only an email address for support.

Review Source

SA

Srinivasa A.  
Associate manager - Strategic marketing  
Pharmaceuticals  
Used the software for: 1-2 years

### "Great product and excellent customer service"

July 6, 2022

5.0

Pros

Registration management and agenda scheduling

Cons

Streaming application and Networking options

Review Source

NM

Nathan M.  
Product Marketing Manager  
Computer Software  
Used the software for: 2+ years

### "Promising, but many shortcomings"

October 7, 2023

3.0

Pros

The interface is clean and organized. It can do a few functions well, like data exporting and app design.

Cons

It is very difficult to manage pass "add-ons". The filtering tools for looking across events/sessions as well as attendees have gotten worse recently

Review Source

VR

Verified Reviewer  
Abogado  
Judiciary  
Used the software for: I used a free trial

### "Mi experiencia en bizzabo"

September 14, 2023

5.0

Bizzabo por sus características facilita la comunicación y la participación durante los eventos, así como integraciones con otras herramientas como Zoom, Salesforce, Mailchimp o Slack.

Pros

Me gusta porque ofrece una aplicación móvil para facilitar la comunicación y la participación durante los eventos, así como integraciones con otras herramientas como Zoom, Salesforce, Mailchimp o Slack.

Cons

Me parece una herramienta muy útil y de gran ayuda.

Review Source

ZP

Zoya P.  
Senior Manager, Communication and Fundraising  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Really positive."

May 24, 2017

5.0

Pros

YWCA Canberra started using Bizzabo in 2016, after two years of trying to coordinate our She Leads Conference using our own website. Not only was Bizzabo willing to accommodate our needs as a charity organisation, but the streamlined event management system made everything so much easier, from creating a beautiful website for the event to registration, tracking revenue, and coordinating dietary and attendee details. Since using Bizzabo, the Conference has seen an increase in overall ticket sales, and has been able to increase its reputation as a premier women's leadership event in the ACT!

Cons

Nothing in particular - the tax invoicing, with it being a US platform can be tricky for us in Australia, but we've managed to work around this.

Review Source

MM

Margherita M.  
Marketing Analytics & Data Manager  
Computer Software  
Used the software for: 1-2 years

### "Great Business Partners and amazing Event Platform!"

March 23, 2022

5.0

Pros

The integration with our CRM is pretty smooth and the participants are enjoying our events from an experience point of view and from a technical point of view as the platform is very user-friendly.

Cons

Not much actually, or better what was missing is already in Bizzabo's release plan that we are all looking forward to. The upcoming features will for sure bring our events to an even higher level.

Review Source

KW

Kaylee W.  
Marketing Operations  
Information Technology and Services  
Used the software for: 1-2 years

### "Overall OK"

June 22, 2023

4.0

Pros

Many features are available and keep upgrading

Cons

Not so user friendly, bit confusing and not so straight forward especially when it comes to exporting the registration list.

Review Source

jN

james N.  
Founder  
  
Used the software for:

### "We want this to be all it claims to be "

July 28, 2015

3.0

So far a unique platform. We wanted to integrate our CRM, Marketing emails, websites, ticketing and get a event app. Bizzabo ticked all of the boxes in theory. However having used some of the features such as CRM and Marketing, think its more appropriate that they do not use the term " CRM " as its a contact database only. There are no CRM functions. The real downside to this is the marketing emails element- you can send emails and upload lists but you cannot export or see who is opening/clicking or unsubscribing. Any event organiser requires this - it is a core need and makes you wonder if they really understand their customers market. If you need a website and ticketing and a App, they seem good at this. They are also good at developing new elements for you on the spot - which is incredibly helpful but also makes you feel like the offering isnt quite finished and their clients are a testing bed to identify and create features that should have been there in the first place. We would like to see this work and support innovation. None the less without facilitating the core needs of a organiser from a marketing and CRM side, the price tag is unjustifiable and the advertising misleading until those features are fully implemented.

Review Source

AR

Anat R.  
Head of operation  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Bizzabo- the platform that every organisation should use! "

February 15, 2017

5.0

We couldn't organize our event without Bizzabo! This easy-to-use platform enabled us to build the event's website, including ticketing. Mostly, thanks to Bizzabo, participants were able to communicate and engage before, during and even after the event. Further, the costumer service is OUTSTANDING! Bizzabo team responded promptly and effectively and we were able to provide the best service/ answers to our participants thanks to Bizzabo team! We highly recommend any business to use Bizzabo!

Pros

We couldn't organize our event without Bizzabo! This easy-to-use platform enabled us to build the event's website, including ticketing. Mostly, thanks to Bizzabo, participants were able to communicate and engage before, during and even after the event. Further, the costumer service is OUTSTANDING! Bizzabo team responded promptly and effectively and we were able to provide the best service/ answers to our participants thanks to Bizzabo team! We highly recommend any business to use Bizzabo!

Cons

We had a temporary problem sending e-mails via Bizzabo, but it was solved after 24 hours.

Review Source

MV

Miriam V.  
Head of Digital Solutions  
Events Services  
Used the software for: 1-2 years

### "Easy to use & Quick to set up"

August 15, 2022

3.0

Overall bizzabo has been useful when we needed to get an event up and running very quick. As its simple to use we could create websites and registration pages quickly for our clients

Pros

It is very easy to use and bizzabo offers training videos as well as a great community page with lots of helpful resources

Cons

While there are a lot of features available some elements like the website and email builder just arent customisable enough, you are stuck using templated blocks that dont work for every client.

Review Source

VR

Verified Reviewer  
Docente  
Higher Education  
Used the software for: I used a free trial

### "Me gusta Bizzabo"

September 13, 2023

5.0

La herramienta es muy buena, puede crear una página web personalizada para el evento, vender entradas, enviar invitaciones, gestionar el registro y mucho mas.

Pros

Lo que mas me gusta es que se puede crear una página web personalizada para el evento, vender entradas, enviar invitaciones, gestionar el registro y mucho mas.

Cons

Por el momento estoy conforme con el servicio que ofrece.

Review Source

James O.  
System Administrator  
  
Used the software for: 6-12 months

### "Best app to manage the attendee management "

May 28, 2018

4.0

Planning the various events is easy now thanks to Bizzabo

Pros

There is live support to help in the various queries one may have after installing the software Its supported by the various leading platforms such as Android, Windows Easy to install and use

Cons

Requires some kind of patience while multitasking due to its slow integration with the various social media channels

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Internet  
Used the software for: 6-12 months

### "Don't waste your time"

May 8, 2018

1.0

Pros

There is nothing that I liked about this software. I will not use it again, and I do not recommend it.

Cons

Do not waste your time with this website. We used Bizzabo for an event and every email that we sent was flagged in 75% of our recipients inboxes because of Bizzabo's URL for the event website. There were so many bounces and unsubscribes!

Review Source

AS

Akande S.  
Director, Events  
Events Services  
Used the software for: 6-12 months

### "Customer service is always quick to respond and is solutions oriented. "

January 12, 2018

4.0

Pros

Ease of use and modern design. I also like that it provides multiple templates to fit the mood/theme of your event. The most priceless feature...is the customer service and help/tutorial owl.

Cons

It doesn't offer intuitive registration (question) build-out and that's sorely needed in my organization. Also, I'd like to see a feature that allowed for isolated confirmation and group registration (ie, if a group is registering I need to know the names, dietary needs, media release, etc for each person but they should all be tied to the purchaser/one record)

Review Source

Joscelyn R.  
Sales Manager  
Hospitality  
Used the software for: Less than 6 months

### "Above and Beyond"

February 21, 2019

5.0

Pros

This product is a very modern approach to event software- thinking outside the box, they even have event professionals on their customer support team. Everything you need with one platform, even marketing tools.

Cons

It can be a bit overwhelming at first with all the features- just takes some getting used to and time to learn.

Review Source

TT

Talita T.  
Senior Marketing Manager  
Computer Software  
Used the software for: 6-12 months

### "In love with Bizzabo"

June 10, 2022

5.0

Pros

It is extremely user friendly. I can create everything without a professional help.

Cons

I would like to have the option to choose a different language for the website.

Review Source

IC

Ifat C.  
Marketing Director  
Human Resources  
Used the software for: 1-2 years

### "2nd year with bizzabo"

August 8, 2018

5.0

Great platform, full suite solutions, Very easy to use, great support service.

Pros

1\. Easy to use - Bizzabo includes many useful features that simplify the usage for the event organizer. 2. Website Template – Bizzabo has good looking and clean website templates 3. This is our 2nd event – so the ability to duplicate events was a time saver. 4. Customer support is very good – Bizzabo support help as also by email and also by phone – Yaniv has been working with us so many times and spend a lot of time and effort to solve issues. 5. Account Manager – the account manager (Adam) helped us to build the event and to learn the best practices. He was available to us any time we needed! 6. Traning and Marketing – Bizzabo have lots of training session, blog, facebook community that help to optimize the marketing plan for the event. 7. Upgrading – Bizzabo keep upgrade the looks of the website and the mobile app. they developing more features to be one step before others.

Cons

Overall the expertise was great, we faced some issues with the registration process, it was a little cumbersome, but we solved it.

Review Source

VR

Verified Reviewer  
Founder and CEO  
Events Services  
Used the software for: 6-12 months

### "Marketing and registration in awesome combination!"

March 23, 2018

5.0

Lots of time saved when able to market and administer your tickets one place.

Pros

We all know that it's not enough to sell tickets; you need to market event. With Bizzabo you can do all in one, which saves you lots of time and efforts.

Cons

Bizzabo is amazing, but why not offer even more features? An Event Planner needs lots of features that I'm sure Bizzabo could offer as well.

Review Source

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Bizzabo"

September 3, 2018

4.0

Bizzabo saves time and costs when it comes to event management

Pros

Holistic Solution, registration and tickets control,

Cons

Agenda flexibility, cannot print all invoices, the invoices should be Tax invoices

Review Source

LL

Lloyed L.  
Co-founder  
  
Used the software for:

### "Bizzabo is the Best Way Manage the Entire Value Chain for Your Ticket Holder in One Place"

May 28, 2015

5.0

Managing ticket sales was a pain a few years ago when eventbrite etc. popped up. Today's that's not the pain. Today's pain is understanding the entire value chain of your ticket holder and driving ticket sales. Bizzabo helps you manage the entire customer relationship from the the time they hit the website (Bizzabo) to buying a ticket (Bizzabo) to retargeting (Bizzabo) to continuous engagement before, during and after the event (Bizzabo app and crm). Their customer service is second to none - the email retargeting alone quadrupled conversions. And there is no other ticketing provider on the market that enables you to manage the entire value chain for the ticket holder. While we are tech savvy event organizers, 80% of the market isn't. Using a product for web management, a product for email and crm, a product for retargeting, a product for ticket sales etc. and tying them all together is a COLOSSAL PAIN. Bizzabo brings it all together in one place. End of the day If you don't understand the customer from the time they hit your site, you can't maximize value to them as well as maximize ticket sales.

Review Source

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