# Page 3 | Bizzabo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Bizzabo the right Event Management solution for you? Explore 171 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135385/Bizzabo/reviews

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Bizzabo

4.4 (171)

[View alternatives](https://www.capterra.com/p/135385/Bizzabo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Bizzabo

## Showing most helpful reviews

Showing 51-75 of 171 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MG

MaryTherese G.  
Strategic Engagements Manager  
Computer Software  
Used the software for: 2+ years

### "The full package"

March 26, 2024

5.0

Pros

Bizzabo offers all the tools needed for our event and continues to roll new updates and technologies that enhance our experience- both integrating feedback from customers and using industry trends to develop tools and features end users want.

Cons

Like any platform, there are some limitations that would be helpful to have, such as an ability to resend a single automated message to one person for whom it may have gone to junk or they deleted without having to do the 'administrator test' email or removing them and readding to a list to send as a new automation. There are also some web design customization features that would be nice next level enhancements such as background music or embeds but luckily with the flexiblity of the web builder there are ways to build our own workarounds to these.

Reason for choosing Bizzabo

The tools, overall package, accesbility and resources

Switched from

[Notified Virtual Event Platform](https://www.capterra.com/p/234345/INXPO/)

We used Notified back when it was still Intrado for our first run of virtual events in 2020 when they were brand new and everyone was stumbling around without much experience or options. Once we had more time, experience, and knowledge on what to look for we did a full scale RFP and assessed many options to compare.

Review Source

VR

Verified Reviewer  
Senior Events Producer  
Sports  
Used the software for: 1-2 years

### "An always growing product that's a game changer for virtual and hybrid events"

August 29, 2022

5.0

Bizzabo has helped us elevate our virtual events big-time and gives us the opportunity to really analyze each specific registrant/attendee.

Pros

I love the flexibility of the software. For one event, we can use our own website and embed the necessary components, but for other events, we can use Bizzabo's tools to completely create the event within Bizzabo. We've been able to integrate with Marketo to keep our customer communications consistent with other campaigns. So the flexibility has been the biggest win.

Cons

It can be tricky for attendees to understand where to go to watch sessions.

Alternatives considered

[b2match](https://www.capterra.com/p/141828/b2match/)[Brella](https://www.capterra.com/p/203280/Brella/)

Reason for choosing Bizzabo

Brella didn't have the integrations we needed. It also had a different workflow that didn't allow for us to host multiple sessions at the same time (breakout sessions). Then the pricing was per event. We wanted the flexibility to have a software we could use for smaller events that we knew would popup as well. B2Match is older looking and harder to use still. It's been used by other members of our marketing team and it ended up being more difficult for our web team and marketing opps teams to use this tool. So we knew we needed a tool that could save time for our other teams.

Review Source

CH

Casey H.  
Global Head of Events  
Financial Services  
Used the software for: 6-12 months

### "Enjoy Bizzabo, but every platform has it querks"

June 8, 2023

3.0

I am pleased with the company - we have signed on for another 2-years. I hope there are some major improvements to the streaming capabilities and polling/survey integration in the next few years that we can benefit from.

Pros

The customer service we have received is wonderful. It feels like they are ontop of helping us solve most of our problems. The price for the product also allows us to use globally without worrying about going over on usage. I like that I am not limited by log-ins which help my team to be able to all be in the platform and others within our marketing team as well.

Cons

The streaming platforms - each one is missing key features. Uploading videos, uploading a power point that allows any speaker to transition rather than just the one who uploaded. Surveys and polls not being directly in the platform almost make them useless to us - our previous platform had them pop-up right after a session which increased responses. Limitations on template features are frustrating when we are trying to create templates.

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing Bizzabo

Pricing and features

Switched from

[ON24](https://www.capterra.com/p/158766/ON24/)

Pricing within ON24 and virtual events were not very smooth in ON24 - but webinars did work better.

Review Source

SG

Shirli G.  
Director of Corporate Events  
Insurance  
Used the software for: 2+ years

### "Great event platform"

June 13, 2023

5.0

This platform to fits all of my needs for the annual conference I plan and execute. This is my 5th year using Bizzabo and I am constantly approached by the competitors, but I can plan my budget around the cost and not worry or be surprised by hidden fees and services. I will continue to be a fan of Bizzabo.

Pros

As a corporate event planner, I find this platform easy to use, has beautiful design options I can work around to make my website pop. I love the ease of use and technical support when needed. I am constantly approached by the competitors, but I can plan my budget around the cost and not worry or be surprised by hidden fees and services.

Cons

There is very little to complain about, the only thing I would love to see, is an option or link to pay later via credit card.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing Bizzabo

The website had to be designed by their support, the look and feel was not what I wanted. They charge for a dedicated acct. manager and for every service, there are additional fees.

Review Source

DF

Dora F.  
Events and Experiences Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Solid virtual event product"

December 17, 2021

4.0

Overall it's a solid product that is comparable with other high-end virtual event software.

Pros

Easy to build a nice-looking website with multiple pages & registration even if you don't have coding/HTML experience. Customer support via email was quite responsive and generally helpful. My organization is required to use Zoom for virtual meetings and Bizzabo allowed a seamless one-click experience into our Zoom sessions from the website agenda, which provided us with much easier to use attendance data than in Zoom. The software is comprehensive and honestly provides pretty much everything you'll need for virtual, hybrid, and in-person events. The customer help site (Bizzaknowledge) had a cool upvote feature for users to support each other in getting new feature requests noticed.

Cons

Customer support was always great but it'd be nice to have a chat feature on the Bizzabo site, or even easy to use documentation on their customer help site. Our attendees in China were unable to register for our event, so it would be nice for this to be available there as well. Would sometimes experience small, random glitches; for example, with the native comms/campaign manager, where our branded colors would sometimes just not work in some emails - ultimately with no solution from customer service.

Alternatives considered

[Stova](https://www.capterra.com/p/88289/Stova/)[EventsAir](https://www.capterra.com/p/130158/EventsAIR/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Eventsforce](https://www.capterra.com/p/98228/Eventsforce/)

Reason for choosing Bizzabo

Offered more features than the others for the price point.

Review Source

VR

Verified Reviewer  
Director of Events  
Media Production  
Used the software for: 2+ years

### "The most intuitive and user friendly event platform"

August 16, 2022

5.0

Bizzabo has been an amazing partner these last couple years. The platform sells itself, but the accounts team is a pleasure to work with. They are attentive and collaborative; and always seek to help our needs.

Pros

The intuitive platform features make creating event registration sites and websites quick and seamless.

Cons

My team hosts a lot of award events where guests purchase tables. If there was a more seamless registration feature to facilitate table planning that would be extremely helpful.

Reason for choosing Bizzabo

n/a

Switched from

[Splash](https://www.capterra.com/p/143666/Splash/)

The reporting features weren't the best.

Review Source

MB

Mike B.  
Senior Producer  
Events Services  
Used the software for: 6-12 months

### "Eventage's use of Bizzabo"

November 8, 2022

4.0

We used Bizzabo to handle virtual conferences. Bizzabo was used as a virtual platform for attendee to view presentation sessions and to connect with other's in their industry from a distance. Bizzabo also provided a registration system for us to collect attendee's information, log into the platform and for the attendees to provide payment.

Pros

Our attendees had minimal to no issues logging into the Bizzabo Platform which was different from other virtual platforms we have used in the past. The interface is user friendly and allows for a custom look with our client's brand. The live streaming is reliable and we encountered no issues with connections to the platform.

Cons

The email campaign service has too strict of security. We found that emails sent to confirmed good email address would not go out. We also encountered software bug issues during our virtual events. They were eventually resolved, but not until after our event.

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

Reason for choosing Bizzabo

Socio was going through an acquisition at the time with Cicso Webex so we know that customer service would probably not be great.

Review Source

Stephanie J.  
System Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "A great platform for events that meets our requirements"

April 5, 2023

4.0

We saved a ton of time thanks to the platform's automated reminder emails for forthcoming events, and the ability to collect payments in one place made it a no-brainer. The fact that it's simple to use and can be tailored to your needs means that your website won't seem like every other Eventbrite-style site.

Pros

We've been able to host easily-updatable websites, design our own event platform, accept payments, track registrations, and integrate with Salesforce all with the help of the Bizzabo platform, which is incredibly user-friendly and has excellent customer service.

Cons

We don't have many complaints regarding Bizzabo. We've been asked to consider switching platforms on multiple occasions, but we've always been happy with our current setup.

Switched from

[RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

For me, not having to ask my web staff to develop a fresh landing page and plugins, etc., for the event page is a huge relief. In addition, it helps us appear more professional than competing sites.

Review Source

EF

Emma F.  
COO  
Events Services  
Used the software for: 2+ years

### "Bizzabo from an EO's POV"

January 30, 2024

3.0

Happy with the product, customer team are nice but not based in Asia and turn around time can be slow which causes problems when onsite with an event.

Pros

easy to use and set up from marketing, to registration to event communication and information.

Cons

turn around on getting fixes for programming bugs is very slow and sometimes not possible for some critical errors eg. if a speaker has changed jobs since they spoke at your previous event, the system will pull their old job and not dynamically update so they are listed incorrectly.

Alternatives considered

[Run The World](https://www.capterra.com/p/214421/Run-The-World/)

Reason for choosing Bizzabo

It best suited our needs at the time to produce virtual online events.

Review Source

VR

Verified Reviewer  
Head of Event Experience  
Events Services  
Used the software for: Less than 6 months

### "Robust event platform, great customer experience."

October 25, 2022

5.0

We were using multiple platforms to run our events, leading to more time-consuming steps in transferring information between them and losing quality along the way. Bizzabo has pretty much everything in the same platform, making it a lot easier to run an event seemlessly. They also have a lot of integrations so we can still use platforms that we need to.

Pros

They have considered nearly every aspect of event experience and included it into the platform design. It is extremely versatile to meet a variety of event needs and their highly attentive customer success team is quick to build a custom workaround if needed. Easy to use whether you know code or not. Their knowledge library is robust and has answers for majority of inquiries that pop up when exploring the platform.

Cons

It can take a while to learn all the capabilities of the platform, but their support team and library is quite helpful here. I do wish their support chat was faster and a bit more knowledgable about the platform.

Alternatives considered

[Tito](https://www.capterra.com/p/151532/Tito-Event-Ticketing/)[RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Remo](https://www.capterra.com/p/187650/Remo/)

Reason for choosing Bizzabo

Bizzabo offered the most capabilities under the same roof.

Switched from

[Tito](https://www.capterra.com/p/151532/Tito-Event-Ticketing/)[RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)

We were looking to reduce the number of platforms we use to run our events.

Review Source

CT

Chris T.  
Corporate Events Manager - Technical  
Information Technology and Services  
Used the software for: 2+ years

### "Great website builder, but some issues"

October 7, 2022

4.0

In a word, mixed. We have been with Bizzabo for several years, and have experienced a variety of issues, however the majority of these have now been resolved, but we have still seen some pop up. Customer Support are always quick to respond and help where thy can.

Pros

Website builder, drag and drop functionality is easy to use. Can be extended with CSS and JavaScript to create great looking and very functional events, but with some limitations

Cons

Innovation is a bit behind the curve, and there are some technical difficulties occasionally which have impacted our events, as well as reporting not being quite as effective as I would like

Alternatives considered

[Eventsforce](https://www.capterra.com/p/98228/Eventsforce/)

Review Source

Molly R.  
Director, Events  
Education Management  
Used the software for: Less than 6 months

### "Fantastic! "

January 9, 2018

5.0

Pros

As an event manger for a large non-profit, we were desperately in need of an updated ticketing and registration site for our 100+ regionally and nationally and nationally hosted events per year. We needed something that staff members would feel comfortable with and could pick up without extra training/coding/website knowledge. We did our due diligence, looking into about a dozen platforms before narrowing down to our top three for sales pitches, trial accounts, etc. In the end, we chose Bizzabo and couldn't be more thrilled with our decision. Their software is simple and easy to use, yet robust and meets all of our needs. The sites are clean and modern looking. The app build is quick and seamless in how it works with the website, not needing to duplicate copy or set up a separate experience. This was a huge time and cost saver for us. Perhaps most importantly, their customer support is unparalleled; this includes their customer success managers and their web support team. Both have taken the time to get to know us personally and as an organization, and keep our needs and parameters in mind. They are quick, responsive, incredibly kind, and knowledgeable in their product. I could truly write pages on how valuable their customer support team is. I sing Bizzabo's praises any chance I get.

Cons

I wish there was a way to accept onsite payment. I want to acknowledge that Bizzabo was upfront with us during the contracting stage that this wasn't something they offered, as their services are largely pre-event focused (ticketing, registration, etc). We absolutely knew this wasn't included, but my wishful thinking is that it did exist.

Review Source

KM

Kristine M.  
Event and digital marketing specialist  
Management Consulting  
Used the software for: 6-12 months

### "Bizzabo: User-Friendly Interface, But Limitations in Streaming and Mobile App Functionality"

June 21, 2023

5.0

Pros

I highly appreciate the Bizzabo tool for its intuitive and user-friendly interface. It caters to various types of events and offers seamless event registration, streamlined check-in options, and convenient mobile app access. Bizzabo truly excels in providing a smooth and efficient event management experience.

Cons

I found the integrated streaming options in Bizzabo to be quite limited, requiring me to use external solutions. As a result, it was challenging to gather all the event metrics in one place. Furthermore, the mobile app had some bugs that hindered its efficient use. Improvements in these areas would greatly enhance the platform's functionality.

Review Source

WE

Walter E.  
Marketing Programs Specialist  
Computer Software  
Used the software for: 6-12 months

### "Great Conference Manager"

March 25, 2024

5.0

Pros

Bizzabo is great for keeping track of registrants for events. Everything from collecting payments to issuing refunds, and even managing speakers. The user interface is really intuitive and easy to use. The website editor is simple but gets the job done in an effective way, it's been really useful for setting up event websites.

Cons

There are some processes which are more difficult than they need to be. It would be great to be able to sort registrants by custom fields, rather than having to export and then do that manually in excel. The branding options are somewhat limited, and I would prefer to have more customization in general.

Review Source

LW

Leo W.  
Director of Operations  
Venture Capital & Private Equity  
Used the software for: 2+ years

### "Bizzabo: A good event management platform"

January 21, 2024

4.0

Pros

Bizzabo has a number of excellent features, the main one being allowing for a custom payment processor (meaning they don't force you to use Stripe). Ticketing, registration, agenda embeds onto our website was easy and the embeds themselves are high quality and highly customizable.

Cons

Ticketing is quite restrictive, not giving too much flexibility for ticket add-ons, and promo codes are quite rigid as well.

Review Source

RM

Rachel M.  
Production Manager, Physical Events  
Computer Software  
Used the software for: 1-2 years

### "Good Product, Could be Better"

January 23, 2024

4.0

Pros

It's easy to register and view/manage registrations. Appreciate the ability to transfer, cancel, refund, and upgrade tickets with ease. Creating our own registration form is useful!

Cons

Customer service could be improved. I've found myself waiting an extended period of time for answers without following up from the service representative.

Review Source

EW

Esther W.  
Senior Manager  
Newspapers  
Used the software for: 2+ years

### "Great support from Bizzabo customer success manager "

March 10, 2022

5.0

We received great support from \[SENSITIVE CONTENT\]. He gave good suggestions and tips on how to utilize the platform. This actually shows Bizzabo not only focus on how much we are going to spend with them but added a human touch that they care if our event success or not.

Pros

They provide 1 stop solution for events from in-person to hybrid.

Cons

Their speaker portal can be complicated for those who are not familiar with tech.

Review Source

Sarah B.  
Social Good Summit Geneva Manager  
International Affairs  
Used the software for: 1-2 years

### "Bizzabo provides a fantastic experience both to market your event and to facilitate networking"

February 8, 2018

5.0

Pros

The easy to use solution suite to organize an event (from website to ticketing): it is very user friendly and has the features you need to market efficiently the event (website, newsletter, email, contact database) and to manage it (registration, ticketing). The networking platform was a great feature: People could see who was attending, started conversations before the event and scheduled their meeting. A lot of the interactions that happened onsite was prepped by the software solution. Finally customer support was excellent.

Cons

We had an issue with displaying the pictures and the bio of the participants but it was resolved by the customer support team. We also had an issue with our message coming out of the Bizzabo being identified as spam by some of our recipients.

Review Source

AR

Ashley R.  
Senior Manager, Strategic Events & Field Marketing  
Computer Software  
Used the software for: 1-2 years

### "New kid on the block "

June 8, 2022

4.0

Pros

I think the UI is beautiful and its relatively easy to teach yourself how to use the tool. I do wish that they had a training course that we could enroll in with a live teacher or a series of recorded sessions to watch and learn how to use the tool.

Cons

There are weird things that the tool doesn't do like add on passes that I think is a huge miss. Most conferences have these sorts of ticket options and bizzabo has terrible workarounds.

Alternatives considered

[Stova](https://www.capterra.com/p/88289/Stova/)[Swoogo](https://www.capterra.com/p/161291/Swoogo/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing Bizzabo

good functionality, decent price, clear continual investments into the platform

Review Source

VR

Verified Reviewer  
Producer  
Events Services  
Used the software for: 2+ years

### "Successful large-scale event app"

June 14, 2023

4.0

It has been overall very positive. I appreciate their responsiveness and passion for doing good work. Feels like we are all on the same team. Nice to not be talking to bots always!!

Pros

Many features can be customized to your liking and needs! Lots of functionality and improvements on the regular. I appreciate that the team genuinely does respond to suggestions made on their forum - I have seen some of mine implemented that have really benefited our events.

Cons

Sometimes I knew more about the platform than the folks I spoke to at support, having developed our own "hacks" to make it work for our needs. That said, the support team was always open to learning and as mentioned above, they have implemented some of my requested changes.

Review Source

KW

Katy W.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Bizzabo is a great event platform that is easy to use"

September 15, 2022

5.0

Our model is to hold in person educational events, and when they all got canceled in 2020 we needed a backup. Bizzabo was easy to learn, easy to use, and helped us get back to educating folks like we want to.

Pros

What I like most is how easy the software is to use, it is intuitive and our attendees enjoy the platform

Cons

Setting up virtual exhibit booths with workarounds, we wish there were a more straightforward option.

Reason for choosing Bizzabo

We had a fantastic sales person who really set the positive tone with our experience with bizzabo. That plus the features and affordable cost.

Review Source

VR

Verified Reviewer  
Communications Director  
Farming  
Used the software for: 1-2 years

### "Great event platform"

August 27, 2018

5.0

Huge time saver and therefore a money saver - the tedious tasks that one would have to deal with on other website platforms are no longer a problem and one can really focus on generating revenue.

Pros

The back end is extremely easy to use and well automated. It has saved me so much time to focus on other marketing tasks. The front end has some great design options that are perfect for our events. The support team is always very helpful.

Cons

There are some limitations due to us being a South African run company like only having one currency per site available however they have been very helpful in making this work for us and coming up with solutions that work. Any limitations that we have had were addressed and are no longer a problem.

Review Source

KH

Kristen H.  
Chief Event Officer  
Events Services  
Used the software for: 1-2 years

### "Best Event Management Software on the Market"

March 4, 2020

5.0

Overall, I have had a great experience using Bizzabo and working with their team to build our custom app. Their support team is also great.

Pros

Bizzabo is exceptionally user-friendly. The platform is easy to use and makes life as an event planner much more manageable. The reports and analytics are transparent, and exporting necessary data is seamless.

Cons

The Bizzabo website editor could be more customizable. I also do not like that push notifications cannot be edited. If you have a typo, you have to delete the notification and re-create it. However, Bizzabo continues to update the platform and adds more features, so I think this will be fixed soon.

Alternatives considered

[Stova](https://www.capterra.com/p/88289/Stova/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing Bizzabo

Bizzabo is more user-friendly and offers way more features at a better price point than the other products I reviewed. The widgets and app are also clean and nicely designed.

Review Source

AP

Anant P.  
Director  
Pharmaceuticals  
Used the software for: 1-2 years

### "Good experience for a second year in row"

June 8, 2022

5.0

It has been a good experience. The customer support team is very responsive. Their partner ecosystem is good which opens the window to elevate the attendee experience. Would be great to see some of these partner features get integrated in their core offerings.

Pros

The interface can be overwhelming at the beginning but is very intuitive and becomes easy to use once you spend some time. The features are good and Bizzabo has a strong partner ecosystem that allows you to explore things beyond what the core software has to offer.

Cons

Some basic features are missing in their legacy offering such as polls which have now been included in the new offering. However, would be good to integrated across their portfolio.

Review Source

Ofir L.  
Founder  
Internet  
Used the software for: 2+ years

### "Best of breed event management system"

August 5, 2018

5.0

I have organized probably over 10 conferences with Bizzabo, it was great when I started with it, and ever improving since.

Pros

The UI is very intuitive, very fast and responsive. It allows managing multiple aspects of your event, including ticketing, website (i.e. speakers, sponsors, agenda) - adding a speaker is a snap since it takes most data from the speaker's LinkedIn profile. You can either use your own website, or integrate widgets in your own site (which I do). Everything is also reflected in an app which your attendees can use. Also attendees can network before and after the event using the app or the web interface.

Cons

I would like it also to have some sort of a 1x1 meetings scheduling system, hopefully that feature is in the pipeline since they already have all attendees data.

Review Source

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