# Bizzabo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Bizzabo the right Event Management solution for you? Explore 171 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135385/Bizzabo/reviews

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Bizzabo

4.4 (171)

[View alternatives](https://www.capterra.com/p/135385/Bizzabo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Bizzabo

Ease of use

4.3

Customer Service

4.5

## Pros and Cons in Reviews

JT

Jeremy T

Senior Brand ManagerComputer Software, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Bizzabo's teams are fluent in all kinds of events and can help you get invitations out, interactive landing pages up, and event ticketing easily set up.“

August 22, 2025

Christiane H

SecretaryEducation Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Very lengthy process to set up an event and any change in information needs to be updated in multiple areas, increasing the room for errors.“

August 8, 2025

Stephanie J

System AdministratorInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years.

“We saved a ton of time thanks to the platform's automated reminder emails for forthcoming events, and the ability to collect payments in one place made it a no-brainer.“

April 5, 2023

GD

Gaby D

Director of Global EventsInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“The on demand process for attendees, how expensive it is to use the reg platform internationally (shipping is outrageous), how hard it is to do wait list ticket types, having to use support to solve everything“

August 28, 2024

SB

Siddhartha B

QA AnalystNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“It is easy to integrate with salesforce“

November 8, 2025

LG

Lisa G

Marketing CoordinatorWholesale, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“I wish that adding tags to a registrant or block of registrants was more streamlined, it's fine for a small event of 50 or less but with large events, adding specific tags to a block of people is very clunky.“

July 5, 2024

Nicole S

Event ManagerFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Our customers have been satisfied with our registration platform and app since moving to Bizzabo.“

August 13, 2025

JC

Javier C

WebmasterFood Production, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Additionally, the platform can sometimes feel a bit rigid, making it tricky to customize certain aspects to fit your unique needs.“

September 9, 2024

## Showing most helpful reviews

Showing 1-25 of 171 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ellie R.  
Event Marketing Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Bizzabo Makes Our Life Easier Everyday! "

August 20, 2025

4.0

My company had Bizzabo for a year and thoroughly enjoyed it. Unfortunately the next year our budget got cut and we suffered significantly without our event software. We are so excited to be back on the platform and during our absence the platform has improved with new capabilities - overall we're so happy to have Bizzabo as a partner in all things event management!

Pros

Ease of use for building events, websites, emails. It's very simple and user friendly to build out these aspects and as someone who is not well versed in email campaigns and web development - this is a huge advantage to using bizzabo.

Cons

The website builder is very limited in its assets available. The only Custom Element is still pretty restrictive and can be problematic when needing a more dynamic website for events.

Switched from

[Goldcast](https://www.capterra.com/p/214180/Goldcast/)

Bizzabo is better suited to in person events which are our primary platform.

Review Source

MG

Meghan G.  
Event Manager  
Internet  
Used the software for: 1-2 years

### "IANS/Bizzabo"

November 11, 2025

5.0

I feel like Bizzabo is very easy to work with. I’ve worked with a few other event management systems, and Bizzabo has been the easiest to build out, for the whole team to learn, and my Bizzabo team has been so helpful in making sure they help me with any product questions. My development team has also had a great time working with it in the backend to make sure Bizzabo meets our needs.

Pros

I love the usability and the UI of Bizzabo, for both my team and attendees. Everyone has had an easy time learning how to use it, and it overall looks so nice for our clients The integration of the widget on our website

Cons

I feel like the reporting and analytics could be stronger. I know there was recently an update on that, but I have a hard time finding the information I need regarding mobile app statistics and who’s visiting what. Specifically who’s looking at our sponsor pages, etc.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing Bizzabo

Bizzabo’s UI was new and fresh, and it is more customizable in the back end for my development team to work with.

Switched from

[Stova](https://www.capterra.com/p/88289/Stova/)

Stova’s UI was awful, and it was so much manual, duplicate work. I spent so many hours doing the same thing.

Review Source

SH

Samantha H.  
Digital Content Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "A win is a win."

October 31, 2025

3.0

Overall, my experience was positive. I'm looking forward to another year within our contract, but would really love to know of upcoming updates well in advance, in the future.

Pros

In comparison to our previous platform... I'd say the tech support is way more SUPPORTIVE than we expected. The around-the-clock communication made things very easy.

Cons

I feel that there were some features we thought were included in our package, or at least our sales representative communicated to us, but realistically weren't, which led us to use third-party programs instead of keeping everything within the event app.

Alternatives considered

[Whova](https://www.capterra.com/p/149712/Whova/)

Reason for choosing Bizzabo

The cost and the features mentioned throughout our first sales call were really enticing to us.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

We were looking for a platform with an easier registration proceses, and better features for our attendees.

Review Source

VR

Verified Reviewer  
Event Manager  
Financial Services  
Used the software for: 2+ years

### "5 Stars for Bizzabo"

August 13, 2025

5.0

I've had a great experience with Bizzabo. We have used it for 3-4 years now, and it has been a great process. The team is great and responsive.

Pros

I find Bizzabo is easy to use and provides a great user interface. Our customers have been satisfied with our registration platform and app since moving to Bizzabo.

Cons

I am looking forward to when the paid session add-on feature is available. That will solve the only 'problem' we have.

Alternatives considered

[Bravura](https://www.capterra.com/p/10009312/Bravura/)

Reason for choosing Bizzabo

Bizzabo was a better fit for our needs, including the app and integrations.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Bizzabo was a better fit for our needs. The app was part of that decision to switch, as there are more features on the Bizzabo app.

Review Source

LD

Lindsey D.  
Senior Marketing Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good for our needs"

May 22, 2025

4.0

overall pretty good, room for improvement but we have been using it for the last 4 years and like the platform

Pros

Functionality with email outreach capabilities. We like being able to email groups we need to email and be able to follow up directly with registrants and attendees.

Cons

I wish we could create tracking links within Bizzabo for outreach instead of us having to use UTMs that we create.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

we decided that Bizzabo had more functionality for our organization

Review Source

VR

Verified Reviewer  
Secretary  
Education Management  
Used the software for: 2+ years

### "Room for Improvement"

August 8, 2025

3.0

I would prefer if Bizzabo could make more customizations for an individual business. It's very tedious.

Pros

The check-in app is very user-friendly. It gets a lot more complicated when connecting to badge printers, though.

Cons

Very lengthy process to set up an event and any change in information needs to be updated in multiple areas, increasing the room for errors.

Switched from

[OMS Platform](https://www.capterra.com/p/75898/OMS-Platform/)

The organization wanted something more customizable.

Review Source

SM

Samantha M.  
Associate Director, Education and Learning  
Events Services  
Used the software for: 1-2 years

### "Prior User Review"

December 5, 2024

4.0

I enjoyed the platforms UI a lot - it made it very easy for first time users to set up events.

Pros

It was a very simple platform to use for registration and session scheduling.

Cons

When I used the platform, I was unable to create custom reports, which is important for my role. Additionally, the ability to overwrite email addresses already in use (like if an assistant registered a speaker using their email address, and then registered themselves using the same email address) was difficult as it impacted Speaker Profiles and created churn on the backend. If it's not been implemented, I would strongly recommend a flag that does not allow two users to use the same email address on one event.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

The client I was working for made this decision.

Review Source

AG

Adan G.  
MarkComm  
Building Materials  
Used the software for: 2+ years

### "Not that happy with BB"

February 11, 2025

3.0

Its hardly preferred among other apps, some peeps work with Teams but keep all advertising with BB.

Pros

I like that it has multiple functionalities

Cons

it has a lot of bugs, for example: 1. When duplicate a module form the page it duplicates the information in both modules. Erasing the other. 2. Buttons doesn't accept accents in letters, for spanish is grammarly wrong to write without accents. 3. It crashes when having other apps in your desktop ON.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

funcionalities what a boring survey boring boring

Review Source

SM

Samantha M.  
Sr. Global Events Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Global Events Manager there's got to a better way to do ERCs"

December 5, 2024

3.0

Average at best and having work with competitive product not one that I would advocate for.

Pros

The interface of the templates and ticket set up worked well

Cons

The clunky set up of the ERC, the lack of ability to duplicate tasks across multiple events. The lack of ability to have sponsors upload items and then when decline resubmit. The intergration of the links and websites into tasks, the inability to included images in tasks for sponsors. The fact that sponsor input would override key information that was visible to the public. The set up of the overall ERC was a complete pain and not anything I would recommend.

Alternatives considered

[RainFocus](https://www.capterra.com/p/188584/RainFocus/)

Reason for choosing Bizzabo

Not my choice I would have pushed to Rain Focus

Review Source

GD

Gaby D.  
Director of Global Events  
Information Technology and Services  
Used the software for: 6-12 months

### "Bizzabo is a great resource "

August 28, 2024

5.0

Overall, my experience with Bizzabo has been very positive. The account team makes it super easy to solve issues.

Pros

The ease of access, the agenda module, the ability to duplicate events

Cons

The on demand process for attendees, how expensive it is to use the reg platform internationally (shipping is outrageous), how hard it is to do wait list ticket types, having to use support to solve everything

Alternatives considered

[Swoogo](https://www.capterra.com/p/161291/Swoogo/)

Reason for choosing Bizzabo

Bizzabo seems to be the most user friendly and in business for awhile

Switched from

[Goldcast](https://www.capterra.com/p/214180/Goldcast/)

Because Goldcast was mainly for virtual experiences only

Review Source

KS

Kristine S.  
Events and Special Projects Manager  
Biotechnology  
Used the software for: 1-2 years

### "Review of Bizzabo Platform/Products"

January 26, 2024

4.0

I think overall, the website building, registration, and ticketing tools are quite good and at the right price point for our team. Customer service was lacking for some time in the beginning; however, it has improved. Now that we have a reliable account manager, our tickets get addressed in a timely fashion. Our current account manager is flexible and works with our needs and constraints.

Pros

The ease and user-friendly nature of setting up event websites. It allows for many customizations and integrations and the ability to duplicate events.

Cons

The webinar / "Zoom" platform Bizzabo launched had many technical glitches initially, leaving us not to trust this feature. We were hoping to do away with our Zoom licenses and use the Bizzabo "Zoom" platform; however, because of distrust in the product, our staff is too nervous/distrustful to utilize it.

Alternatives considered

[RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Swoogo](https://www.capterra.com/p/161291/Swoogo/)[Brandlive](https://www.capterra.com/p/182760/Brandlive/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[PheedLoop](https://www.capterra.com/p/179210/PheedLoop-Event-Automation-Monetization-Platform/)

Reason for choosing Bizzabo

Price was right Ease of website build-out and customizations Ability to ticket, integrate with Swipe

Review Source

AP

Andrea P.  
Chief of Staff  
Information Technology and Services  
Used the software for: 2+ years

### "One stop shop for everything Events!"

March 19, 2024

5.0

Pros

Bizzabo covers everything for our global events program, that's virtual, hybrid end in-person events. Rich functionality, all built into the product so we don't have to install add-ons or buy other tools e.g. streaming. It's a single solution covering it all.

Cons

Given its rich functionality it takes time to get to know the platform.

Alternatives considered

[RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)

Reason for choosing Bizzabo

Pricing was significantly lower compared to Hopin and the included customer support offered more & faster support

Switched from

[Streamyard](https://www.capterra.com/p/213044/StreamYard/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Intercom](https://www.capterra.com/p/134347/Intercom/)

multiple systems not connected adding lots of manual work (causing human error)

Review Source

EF

Emily F.  
Director of Global Events  
Publishing  
Used the software for: 2+ years

### "Our worldwide event management system"

March 8, 2021

5.0

Pros

Bizzabo's robust capabilities but simple UX make it accessible for all event management teams. We are able to launch event websites in minutes by repurposing templates from past events. Their end-to-end solution means that we keep everything on one platform -- from point of sale to post-event communications and everything in between. Some of the my favorite features are are: Agenda Capabilities: Hybrid, on demand, virtual, and in-person options that works with third party streaming Website Builder: Drag and drop builder that also allows for HTML customization for advanced teams Registration Management: Easy list management with Stripe integration for payments We use Bizzabo to run our virtual and in-person events across the world.

Cons

Looking forward to platform updates in the areas of attendee networking + engagement.

Switched from

[Certain Event Management](https://www.capterra.com/p/26319/Certain-Event-Automation-Software/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Before Bizzabo, we were using a many fragmented platforms that did not integrate. For us, the main benefits of Bizzabo are: All-in-One Solution: A consolidated platform saves us hundreds of hours of work DIY: Our non-technical team uses Bizzabo on a daily basis, from interns to directors Automation: Allows us to keep our production team small and agile

Review Source

CM

Carlo M.  
Data Executive  
Publishing  
Used the software for: 1-2 years

### "Bizzabo Review"

October 2, 2024

5.0

Pros

The data integration across different platforms and the attention given by customer support in our issues

Cons

Some integration errors are too long to be resolved

Review Source

LG

Lisa G.  
Marketing Coordinator  
Wholesale  
Used the software for: 2+ years

### "Great value for the price!"

July 5, 2024

4.0

Overall it's been great. I am on our events team and we have had such an elevated check in process since we switched to Bizzabo at the very start of 2020. Yes, we signed the contract in February 2020 right before in person events went on hold. There have been times with software switches that have been challenging for us but after looking at other like products have decided to stay with Bizzabo.

Pros

When it works, the name badge printing and easy on the spot ability to change a registrants entry information is IMO the most valuable part of Bizzabo.

Cons

I wish that adding tags to a registrant or block of registrants was more streamlined, it's fine for a small event of 50 or less but with large events, adding specific tags to a block of people is very clunky.

Review Source

JC

Javier C.  
Webmaster  
Food Production  
Used the software for: 2+ years

### "Powerful but Complex"

September 9, 2024

4.0

My overall experience with Bizzabo has been quite positive. The platform is incredibly feature-rich, offering everything needed to create an event site and manage communications seamlessly. The downside of so many features is that it takes some time to get accustomed to the platform’s functionalities.

Pros

Bizzabo is packed with a wide range of options and features. It has everything you need to create a event site and handle all the event communications. We used it to send out invites, managing RSVPs, or keeping attendees updated.

Cons

While Bizzabo offers a ton of features and options, this can also be a bit overwhelming. Getting the hang of how everything works might take some time. Additionally, the platform can sometimes feel a bit rigid, making it tricky to customize certain aspects to fit your unique needs.

Review Source

ML

Marci L.  
Senior Product Manager  
E-Learning  
Used the software for: 6-12 months

### "Great conference app! "

December 17, 2024

4.0

Overall, it was really useful for our conference!

Pros

Once all the information is entered, it's very easy for the attendees to use.

Cons

It was very tedious to get all of the information into Bizzabo. The admin UI is not especially friendly.

Review Source

RD

Ram D.  
Chief of Party  
Construction  
Used the software for: 1-2 years

### "A Brilliant and Sensational Virtual and Hybrid Event Management Platform."

May 2, 2024

5.0

Bizzabo ensures that our events run smoothly.

Pros

With Bizzabo,I find it simple to schedule and host secure virtual and hybrid events effectively.It is possible for events attendees to engage and interact seamlessly during events by participating in polls and also answering Q&A.Bizzabo has an UI that is intuitive and user-friendly.

Cons

Bizzabo keeps our events engaging, interactive and effective hence I don't have anything to dislike.

Review Source

JF

Jade F.  
CEO  
Capital Markets  
Used the software for: 1-2 years

### "DealCatalyst Review"

January 18, 2024

5.0

In the first 1.5 years, we experienced many software and hardware failures that severely impacted our business. Based on feedback we provided, we have seen an improvement in both. We appreciate that there is always a U.S. based person /account rep to work with us.

Pros

The attentiveness of the product support and customer service teams. Very dedicated to our partnership.

Cons

Development timelines and promises never seem to materialize. Many features we have asked for since inception in 2022 are still not available.

Reason for choosing Bizzabo

Modern and slick appearance, intuitive interface, client service and support.

Review Source

VR

Vittoria R.  
Global Events  
Information Technology and Services  
Used the software for: 1-2 years

### "OK product, needs some rework"

June 13, 2023

3.0

Pros

Each page is it's own page, it's not endless scrolling like some other event management tools are. Pages look nice.

Cons

Can’t save contact fields in a report to rerun the same report. So have to create the report each time it needs to be run.Can’t edit a list once created with contacts. Have to re-run and re-create the lists every timeDynamic lists do not work. Set criteria and re-checked and it doesn’t run correctly it is pulling canceled registrations even though I set the parameters to having a ticketChanges to page save before you even hit save and doesn’t save when you do hit save sometimes. It’s very random.Logo issue with “event logo” that pulls into random places on page and you can’t change or remove in each area it pulls into.Even though you set a schedule for an email, it keeps it in draft and makes you select send again to send which actually doesn’t make sense because you haven’t even sent itIf an email is duplicated and the email that you duplicated it from was sent to send now it automatically sends the new email as well.Had to pay a CSS contractor to do any customization to the pages. Modules and blocks weren’t very customizable.The ability to put in 2 different emails in a registration made the contact search & deletion challenging.Support did not seem very versed in functionality of the site and why unexpected behavior was happening. Support was extremely slow and it would take a few days to get answers to issues & questions. No ability to call support and no ability to email a support person directly after you had contact with him/her.

Review Source

JB

Jeremy B.  
Senior Software Engineer  
Religious Institutions  
Used the software for: 6-12 months

### "Bizzabo just works(tm)"

June 20, 2023

5.0

I recognize my viewpoint is very limited as primarily a developer and not someone in marketing or on other teams. We've had a bespoke system that maybe covered a good core 10-20% of Bizzabo's features and did them well enough. I'm sure the money we spent outsourcing mobile app development every year greatly eclipses what we get out of the box. We also tend to have very specific needs, so for those to be covered even modestly is a huge win. Bizzabo knocked it out of the park for this being the first year, we've always had growing pains that I just didn't hear about this year.

Pros

As a developer, the mobile app integration was huge as there were fewer hiccups during our annual event due to everything being integrated.As someone in charge of the SSO integration, the SAML pieces weren't difficult either. I had more problems in understanding than any growing pains.On-site networking in an arena is not without challenges but I heard nothing majorly problematic. We've had issues in the past with our bespoke system and competitors but this year seemed incredibly smooth in comparison.

Cons

For SSO there is some conflicting documentation but it's a big topic. It should be split between personnel and attendees as the pages are. As someone big on documentation and understanding how easily things get stale, this is a very minor nitpick anyway. The problems I ran into were solved by gaining a little more understanding. I'm actively looking for things to complain about and this is so low on my list it's almost not worth mentioning.

Review Source

CM

Chantel M.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Bizzabo & Klik"

October 6, 2023

3.0

Pros

We had an amazing CSM (\[sensitive content hidden\]) and an amazing Klik PM (\[sensitive content hidden\]). They made this process a lot easier and helped a tremendous amount, despite the challenges we faced.

Cons

Some things I'd like to see from Bizzabo in the future:- Ability to have buyers pay prior to answering registration questions- More customization for registration form (including logic)- Better integration with klik- More customizable app- Option to use klik wearables with any registration platform

Review Source

DJ

Daniel J.  
Founder  
Computer & Network Security  
Used the software for: 2+ years

### "Bizzabo for Events Management"

October 22, 2023

5.0

I would say we are happy customers

Pros

It is an easy to use platform, we use for our website and registration links for all events. The ease of use is great as well as the ability to change quickly if needed.

Cons

We cannot customize as I would like and also the onsite delivery and support could be better.

Review Source

DB

Dilia B.  
operations associate director  
Events Services  
Used the software for: 1-2 years

### "great product"

October 12, 2023

4.0

great and smooth

Pros

the team is highly responsive and very supportive with customizations

Cons

some features we would love to have - more felixibility with customization on the the agenda and homepages/ better system for duplicating sponsors so we dont have to enter that in manually each time if multiple pages have similar content

Review Source

CC

Christie C.  
Digital Events Manager  
Financial Services  
Used the software for: 2+ years

### "Top notch platform for elevating your events!"

June 16, 2023

4.0

We use Bizzabo for events that are looking for just a little more pizazz! The tool is so simple and fun to use! End result, our virtual events look amazing and our attendees are really impressed with the software and feel of the virtual experience.

Pros

Bizzabo's ease of use and ability to customize and brand our events is top notch! The platform is intuitive, easy to use and elevates our events to another level.

Cons

As with any online tool, it's important to stay up to date on the changes and requirements needed to run the site. Sometimes people with very secure networks can have difficulty getting in but it can be worked through with the customer support team.

Review Source

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