# Page 9 | ActivTrak Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is ActivTrak the right Remote Work solution for you? Explore 577 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135366/ActivTrak/reviews

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ActivTrak

4.5 (577)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of ActivTrak

## Showing most helpful reviews

Showing 201-225 of 577 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

William H.  
GERENTE COMERCIAL  
  
Used the software for: 6-12 months

### "Best suited for all day working on computer "

January 18, 2018

4.0

Pros

Looks good and have lots of good functionality. Easy setup and configuration. Good and simple Web interface.

Cons

Not so good for field service teams. There is a lack of functions for teams like ours that needs to be on field all the time.

Review Source

SP

Serghei P.  
Sysadmin  
  
Used the software for: 6-12 months

### "Overall great experience"

February 6, 2018

5.0

Pros

The account was easy to setup, as was the agent installation. This was made possible with clear and concise documentation. Also appreciate the flexibility of the reports, and last but least the great support offered even if we're using it within the free license limit.

Cons

At times I found the organization of the reports and categories a little cumbersome, by my own logic and other software used in the past, but this might be down just to personal preference.

Review Source

VR

Verified Reviewer  
Staff Accountant  
  
Used the software for: Less than 6 months

### "Helps with workflow billing"

January 15, 2018

3.0

Pros

the timing is very accurate and allows me to view time spent on specific projects in the reports sectino

Cons

free is only available for 3 users and I do not like how details the software gets. it is almost like an invasion of privacy

Review Source

Francisco B.  
Project Manager  
Hospitality  
Used the software for: 6-12 months

### "it was really easy to install and start using it. The email notifications are very useful"

January 16, 2018

5.0

Made my job MUUUCH easier.

Pros

easy to install not noticeable on the computer being tracked the weekly reports are quite useful

Cons

it can get a bit crowded if you have more than 2-3 computers and you are using the free version of it.

Review Source

VR

Verified Reviewer  
Founder & Managing Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Great Product!"

January 11, 2018

4.0

Pros

Love the product and easy to use. I can monitor employees. I like to get the screenshots and reports

Cons

Sometimes I forgot to log in to the dashboard to make sure that everything going smoothly, other than that great product.

Review Source

satyajit B.  
CEO  
  
Used the software for: Less than 6 months

### "I have been using this software for about 30 days till now. Works as described."

February 7, 2018

5.0

Pros

\-Its cloud based. -Uses chrome plugin, so no matter which operating system we use it will work.

Cons

\-Wish you guys develop plugin for Firefox too. No other notable cons seen till now. everything just works as it should.

Review Source

VR

Verified Reviewer  
IT Operations Manager  
  
Used the software for: Less than 6 months

### "Easy to setup and use, it covers my needs."

January 11, 2018

5.0

I can make sure that customer service agents don't waste time in social media and other sites they are not supposed to access.

Pros

The low impact on the users computer, great data from the activity of all users and I love that we can capture screenshots.

Review Source

Tom C.  
Director Of Technical Services/Apple Product/Support Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "I will, and HAVE recommended ActivTrak to multiple clients! "

December 12, 2018

5.0

Good software for small businesses and their monitoring needs!

Pros

Great, barebones monitoring software for general monitoring needs, great feature set! Perfect pricing!

Cons

No key logging, when youre out of space, you dont necessarily get notified in time to correct the issue.

Review Source

LD

Lui D.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Simple to learn to use"

May 21, 2018

5.0

Track and monitor employee's work hours

Pros

This software is not complicated at all. When I first got it, I was easily able to teach my employees how it works.

Cons

There isn't much that I can say I dislike about this service since it already does the job. Perhaps the design can always be an ongoing improvement.

Review Source

JK

Joshua K.  
Systems Analyst  
  
Used the software for: 6-12 months

### "Easy, does exactly as advertised."

January 11, 2018

5.0

Pros

Web Interface is great, allows us to sort through and view different machines, users, time frames, websites, etc.

Cons

Have to go manually install on machine. Not a huge deal breaker, but does require to find a time to install on the machines you want to track.

Review Source

JV

Juan V.  
IT Manager  
Construction  
Used the software for: 6-12 months

### "Quick deployment, easy to use, in depth user management!"

January 15, 2018

5.0

Improved productivity of users abusing free time at work which really allowed us to crackdown on security as well.

Pros

The screenshot capability makes it a breeze to see what a user is really doing. Productivity tracking is helpful when just doing a quick check of worker performance! Web site filtering and exceptions are great. Software use is spot on!

Cons

Catches windows OS files as unproductive at times. These background services should be added to excluded items by default.

Review Source

Suzanne M.  
Principal  
  
Used the software for: 6-12 months

### "Easy to implement and customer service was great to work with. "

January 18, 2018

5.0

Pros

Provides a quick snapshot of productivity. Easy to implement and customer service has been easy to work with.

Cons

I wish it was just a bit easier to dive deeper into "views" on a individual basis. Easy to work with.

Review Source

CK

Courtney K.  
Manager  
  
Used the software for: Less than 6 months

### "Very easy to use, fast set up, informative, a must have for employee monitoring, and well hidden."

January 19, 2018

4.0

Pros

Easy to install and it catches everything. My top two favorite things about this app is the custom blocking, and the screenshot features. I, also love that the app keeps an analysis of the top domains, and activities of the targeted computers. The pie chart makes it easy to assess how employees are doing, and how often they are working vs. doing things like checking their Facebook.

Cons

Since I only have the free program, I can't really customize my settings as much as a paid customer can. I wish more features could be accessed for free, even if it was only for a limited time so I could determine if it's worth paying for more features or not. I also do not like that you can't easily block websites/searches by catagories, or keywords, which would make it much easier to use.

Review Source

VR

Verified Reviewer  
Bus Driver  
  
Used the software for: 6-12 months

### "Easily monitor my teen's internet usage."

January 12, 2018

5.0

Pros

I love that I was able to monitor my child's internet usage, even when she was not at home, and block websites that were inappropriate.

Cons

Some of the alarm settings were confusing at first. It took playing with them to understand the wording.

Review Source

RT

Rowen T.  
Information Security Manager  
Law Practice  
Used the software for: Less than 6 months

### "Workforce analytics"

November 23, 2021

4.0

Pros

Ease of deployment, intuitive dashboard, accurate analytics and reporting

Cons

Some reports and dashboard takes time to load, silent deployment could have been better

Alternatives considered

[Teramind](https://www.capterra.com/p/172645/Teramind/)

Reason for choosing ActivTrak

Ease of use, Inuitive deployment, Transparent from security solutions

Review Source

Bala S.  
Founder  
Telecommunications  
Used the software for: I used a free trial

### "Balas review "

December 7, 2018

5.0

Pros

It keeps me honest and allows me to be more productive

Cons

It’s hard to really customize how I want it to be used. Meaning I wish it could track call times and the amount of calls made as well

Review Source

IS

Idy S.  
Director of Operations  
Real Estate  
Used the software for: 6-12 months

### "My Experience"

November 3, 2022

4.0

Pros

I like that it breaks down the information between what was work and what was not

Cons

It takes a lot of clicking to get what I want

Review Source

JM

Josh M.  
Project Manager  
Computer Networking  
Used the software for: 6-12 months

### "ActiveTrak is easy to use, easy to install, and has been great for monitoring our employees."

January 11, 2018

5.0

Central management of our users activity

Pros

The cloud based aspect of the software made it a breeze to monitor our remote workers, and centrally keep track of everything. Before our reports were scattered between a number of applications.

Review Source

Jonathon H.  
Director of Operations and Marketing  
  
Used the software for: Less than 6 months

### "Productive, easy to use, and grat for small at home team"

January 11, 2018

4.0

It was easy to keep track in a simple to use way and interface of my employee computer usage.

Pros

The fact it automatically sends screenshots of employee screens. And reports up time of my installed users.

Review Source

FS

Festim S.  
Mechatronic Engineering Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "activTrak review"

January 17, 2019

5.0

Pros

great user interface and very easy to use.

Cons

The missing feature to record screen, instead of screenshots.

Review Source

SN

Saad N.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Definitely worth your money"

March 26, 2019

5.0

I've been able to improve productivity of employees.

Pros

Gives you the ability to automatically take screen shots of employee's screen. Ability to know what websites employee is visiting and how much time he/she is spending Works best for employees working remotely I can see the productivity of my employees and add it to their quarterly reviews. I don't use this software to micromanage my employees but it gives you an idea of whether someone is working consistently or cheating when tasks are assigned to them.

Cons

Want the ability to fully video record what the employee's screen.

Review Source

MN

Michael N.  
Grant Admin  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Pretty amazing, with a few minor flaws"

January 16, 2018

4.0

Robust and inexpensive monitoring. For individuals with 3 or less users, Free is very hard to beat.

Pros

It's very easy to use and provides robust monitoring for not a lot of money. The interface is clean and intuitive, activity was easy to examine. Customer service has been mainly very good.

Cons

Upon installation, most computers show multiple users, and it wasn't immediately apparent how to delete the extra users without uninstalling. Also, it has been difficult to switch the default email. These were, overall, pretty minor issues in comparison with the great value we have gotten.

Review Source

MS

Muhammad S.  
IT Coordinator  
Computer Software  
Used the software for: 6-12 months

### "Its an awesome tool to monitor productivity of your employees"

January 11, 2018

5.0

Can see not only users productivity but also the time when they are highly motivated vs most distracted. Can assign important job according to their peak level

Pros

The dash board showing stats about most visited, productive and non productive sites. Screen site option of what to capture and when to capture.

Cons

Have to add each web site manually. No option of importing website list. There are some sites that rank website and put them in category like entertainment, Sports, Technology etc. If we could add list of those website by importing. We wont have to add each web manually. Uploading Snapshot on FTP would also be a great option.

Review Source

VR

Verified Reviewer  
Owner / Developer / Technician  
  
Used the software for: Less than 6 months

### "Excellent software. I would definitely recommend it."

January 15, 2018

4.0

Pros

Ease of install and set up. I like the fact that it is not showing anywhere on the taskbar or in the process log which hides it from the computer that you want to track.

Review Source

VR

Verified Reviewer  
Office Administrator  
  
Used the software for: 6-12 months

### "For what I need the software for, its been great! "

January 11, 2018

4.0

Able to easily monitor my employees at a low cost.

Pros

It is very easy to see how much my employee logs on to her company laptop, and what websites she is looking into.

Review Source

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