# Page 8 | ActivTrak Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is ActivTrak the right Remote Work solution for you? Explore 577 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135366/ActivTrak/reviews

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ActivTrak

4.5 (577)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of ActivTrak

## Showing most helpful reviews

Showing 176-200 of 577 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Sam S.  
Head of Operations  
  
Used the software for: Less than 6 months

### "Did a trial run with this software - It turned out to be good"

February 12, 2018

3.0

Pros

Did a trial run with this software - It turned out to be good for whatever time I used it. \*The software has a simple and informative user interface. \*It is easy to install on admin & host computer \*It enables the activity monitoring over employees whose system the remote software is installed upon. \*Admin gets statistics based on different criteria as per their preference \*Admin can populate reports for review and feedback

Cons

The software setup could not be shared with host computers via Skype, Gmail or any other medium. I also experienced trouble while installing it in host computers, due to firewall and antivirus. Other than that it worked pretty well!

Review Source

VR

Verified Reviewer  
Cashier  
Retail  
Used the software for: Less than 6 months

### "Good for screenshots of activity of employees"

January 11, 2018

4.0

I got the ability to monitor the work of the employees in the office. As a small business, that is a valuable asset, because procrastination in employees causes tons of lost revenue.

Pros

It is good for monitoring employee behaviors and ensuring they stay on task in the office. It is customizable to certain parameters such as timing and tab/window changes.

Cons

I was looking for a program that could monitor keystrokes when I tried ActivTrak. Unfortunately in this area, the program did not deliver. It was also difficult to fix a typo in the registered email the first time I signed up, so I had to register again and reinstall on the devices. It was frustrating that I lost all screenshots after a certain timeframe.

Review Source

Andrey R.  
Marketing Business Development Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Helps to increase productivity"

November 29, 2019

5.0

We needed a tool showing what people are doing and when.

Pros

It helped us to uncover hidden productivity bad habits that we may not be aware of and then to optimize out team work and organization.

Cons

It would be great if there is more customization options such as to customize the application names.

Review Source

VR

Verified Reviewer  
Senior Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "I enjoy using ActivTrak."

January 18, 2018

5.0

I am managing my team with this software.

Pros

ActivTrak is the most useful capturing software for Windows and Mac. I enjoy using in my team and it is working well.

Cons

I think there needs to be an option to set frequency to capture screen and also it doesn't capture when user doesn't do anything.

Review Source

VR

Verified Reviewer  
Chief Executive Officer  
  
Used the software for: Less than 6 months

### "Productive and Quantitative"

February 6, 2018

5.0

Pros

I have been able to quantify my productivity at a glance and has the result is an increase in my output.

Cons

Linking multiple devices counting as one user. I also would like to be able to map multiple programs as one ie: visual studio code runs as a different name on a mac and pc.

Review Source

JC

Jhonatan C.  
Mannager  
Design  
Used the software for: 1-2 years

### "The best method to monitor employees"

November 30, 2018

5.0

Thanks to Activtrak I was able to identify some resources being spen without permission. Now employees know we can see everything, even if they go offline. It helped me save time, which means money.

Pros

The screenshot feature is wonderfull. The way its installed, completely undetected. Ease of use. The new interface is perfect when browsing screenshots.

Cons

No cons, just pros. There is nothing to dislike.

Review Source

Daniel M.  
Chief Business Development Officer  
  
Used the software for: Less than 6 months

### "Great tool for sales team management"

January 11, 2018

4.0

Pros

The software had a easy of use, and user friendly interface. Made it easy to track sales assets in the field.

Cons

I found the setup instructions could have used better written materials. This was not a major issue, as the interface was fairly intuitive and easy to work with.

Review Source

VR

Verified Reviewer  
Technical Operations Director  
Telecommunications  
Used the software for: 2+ years

### "Trust, but Verify -- with ActivTrak"

July 21, 2020

4.0

Pros

Trust is paramount when managing a team, however, sometimes you need to verify to ensure productivity remains consistent. ActivTrak helped us monitor certain team members when needed to make sure they stayed on task.

Cons

Like all solutions, there is a bit of a learning curve when you start. However, all the benefits far outweigh the time it takes to get acquainted with the dashboard and all it's functions.

Review Source

BG

Brian G.  
Agnecy Owner  
Insurance  
Used the software for: 1-2 years

### "Good until recently"

January 11, 2018

4.0

Great understanding of my employees' ability to focus.

Pros

Great picture of what your employees are doing with their time and no computer slow down. Reports are easy to run and can handle multiple screens at once.

Cons

Will not work with certain security products installed on the machines. Overall very positive experience but we are struggling to use now with McAfee.

Review Source

SS

Saravanan S.  
Project Manager  
Environmental Services  
Used the software for: 6-12 months

### "ActivTrak Review"

December 7, 2021

5.0

Pros

The seamless integration and scalability

Cons

Nothing much to dislike, it served its purpose well

Reason for choosing ActivTrak

N.a.

Review Source

VR

Verified Reviewer  
Managing Director, Equity Research  
Banking  
Used the software for: 6-12 months

### "simple, intuitive, flexible and easy to keep tabs"

January 18, 2018

4.0

Pros

nice to see what people are doing with their time, easy to get a hold of tracking reports, nice layout and user interface

Cons

annoying that you have to install on every machine, though i guess it needs its install file from somewhere, remote monitoring lags a bit at times

Review Source

DH

Damon H.  
President  
Information Technology and Services  
Used the software for: I used a free trial

### "just scratching the surface, but impressed by what I see"

September 21, 2018

5.0

We're trying to just concrete data behind our impressions of how productive our users really are. Beyond that, we're trying to identify processes in need of refinement or distractions that should be removed.

Pros

The ability to assign categories/productivity settings to each activity and even add new categories as needed is very welcome. There are also many different presentations of the data captured, with different point emphasized. Tracking a user across multiple machines is also crucial in a flexible team-oriented environment.

Cons

With all the options, it can get a little confusing navigating the web interface. Would love to see the OS coverage to include Linux (beyond just the Chrome plugin).

Review Source

CN

Craig N.  
IT Manager  
Computer Games  
Used the software for: 6-12 months

### "Great for productivity tracking."

August 13, 2020

4.0

ActivTrak was a useful productivity tool before the Covid19 lockdown. As an existing customer, we have managed to use the tool to identify those struggling with connectivity, productivity and working hours. It has been an invaluable tool for our HR team when needing data as evidence.

Pros

Ability to classify applications/websites as productive or unproductive to determine productivity levels and understand workloads.

Cons

The interface can be a bit of a maze. Multiple ways of getting to the same page and at the same time sometimes hard to get back to where you have been before. Not always intuitive. Once you have been using it for a while and the data set is larger queries can take some time to return results.

Review Source

Chad O.  
Systems Engineer  
  
Used the software for: Less than 6 months

### "Great software"

February 9, 2018

5.0

Pros

Logging is excellent, screen shots are great to verify the logs. Reports are great and easily exportable to CSV.

Cons

Classification system gets a lot to setup. Can take a long time to setup all of the different categories for productive and unproductive time.

Review Source

VR

Verified Reviewer  
Chief Technology Officer  
Computer Software  
Used the software for: Less than 6 months

### "I am a new user so still exploring the stuff "

February 6, 2018

5.0

Team monitoring, Productivity Estimates

Pros

They way it's agents work, securely and without any interruptions. It works anonymously on agent nodes.

Cons

Level of control through agents. They should have features like preventing uninstall of agents, task scheduling, etc

Review Source

VR

Verified Reviewer  
Web Development Manager  
Research  
Used the software for: 6-12 months

### "I am using it at home to monitor home usages. It's great so far"

January 12, 2018

5.0

Pros

I like the feature that I can see the analysis by applications/websites. And the graphs are wonderful to see everything in one shot

Cons

I don't like the fact that I have to organize many applications/websites to either productive/unproductive category.

Review Source

SK

Sean K.  
IT Director  
Real Estate  
Used the software for: Less than 6 months

### "It has a lot of features that are very useful for tracking in large environments."

January 11, 2018

5.0

Able to track computer and web statistics per user.

Pros

Ease of use. It is super simple to install the client and begin tracking websites and program use. The reports are very well organized and easy to read. Being able to export them into Excel makes it super easy to do my weekly reporting to the CEO of the company.

Cons

That I am not able to mark things as productive or unproductive on a per user basis. We have multiple departments and each department uses different websites and tools. For example in our collections department they use facebook to do skip traces on delequinies. All other departments should not be on facebook while on the clock.

Review Source

telmo P.  
Hoffmann  
Events Services  
Used the software for: I used a free trial

### "Suggest"

September 21, 2018

4.0

In fact! now we've numbers in time real..for pick decisions to talk in our employers...that is it.

Pros

Need other languages for Brazil, Argentina, France...etc

Cons

No have options putting on TV 50" two o more TV's for analize data like top sites and top aplication separadately

Review Source

NH

Noach H.  
IT manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Activ track is for managers"

July 29, 2020

5.0

Very satisfied. We started off on the basic plan and eventually upgraded to a higher plan

Pros

The video features. When I have an alarm set I can see exactly what was going on during that time. I also really enjoy the slack handle that allows me direct notifications.

Cons

I can't think of any. Everything is great!

Review Source

CC

Chris C.  
Multimedia Director  
Publishing  
Used the software for: Less than 6 months

### "ActivTrak Review"

December 14, 2018

5.0

The expercience was extremely great, the software is intuitive and easy to use once familiarized with the interface. The stations where the capture tool is installed works very good except for medium-low end to low end computers. Other than this, it all has been really effective and informative about business performance and how to implement new work rules.

Pros

I love it works so stealthy and seamless with the OS, allowing me to check how my work mates perform. It's an extremely valuable tool for my business.

Cons

At the beginning it seemed a little confusing to browse in the analytics interface, however it was slowing down a computer where I had it installed, where it advertised it wouldn't slow anything down.

Review Source

JC

Julius C.  
Real Estate Sales Executive  
Real Estate  
Used the software for: 6-12 months

### "Simple to use"

February 2, 2018

4.0

More Productivity.

Pros

You get to monitor employees's activity and adjust controls as necessary. This really improves production when they know you're watching.

Cons

The more employees, the more monitoring. For the most part, when they know you have this, you will have less people violating.

Review Source

VR

Verified Reviewer  
Managing Director / Recruitment Trouble Shooter  
  
Used the software for: 6-12 months

### "good value for money"

January 15, 2018

3.0

Piece of mind

Pros

Easy to use. Easy to install, ability to track screenshots and look at reports in the administration panel.

Cons

Can be hard to uninstall if you want to remove the software from a PC. Does not record passwords that are being entered.

Review Source

VR

Verified Reviewer  
Managing Director  
Computer Software  
Used the software for: Less than 6 months

### "Overall its good"

January 11, 2018

4.0

Pros

The New screenshot feature is a great improvement over the static one that used to be auto generated.

Cons

The price. It is crazy expensive for small businesses given that financial resources are limited. There shoupd be better pricing plans

Review Source

VR

Verified Reviewer  
Director Project Management  
  
Used the software for: Less than 6 months

### "Outstanding experience, I was using timedoctor to track my employees desktop, but ActiveTrack is btr"

January 15, 2018

5.0

Pros

easy to operate simple design, including UI/UX cheaper as compared to other similar tracking softwares available in the market

Cons

should add more features such as chat while on the screen screen capture ui should be more userfriendly

Review Source

RM

Randy M.  
Owner  
Computer & Network Security  
Used the software for: 6-12 months

### "Great way to keep track of workstations with compliance requirements"

January 11, 2018

5.0

I can review usage from my company computers and ensure they are not acting in a bad manner.

Pros

It wsss simple to setup and the users are not impacted in any way. Kind of best of both worlds. The details received let's me complete audit reports for my compliance review much quicker than before using the product.

Cons

I have had a couple of agents stop working and require a reinstall. Having a built-in alert for devices that have not checked in for xxx number of days would be a good addition.

Review Source

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