# Page 7 | ActivTrak Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is ActivTrak the right Remote Work solution for you? Explore 577 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135366/ActivTrak/reviews

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ActivTrak

4.5 (577)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of ActivTrak

## Showing most helpful reviews

Showing 151-175 of 577 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mari A.  
Operations Manager  
Hospital & Health Care  
Used the software for: I used a free trial

### "Promising"

December 7, 2018

5.0

Overall looking into implementing it within our agency. It tracks and shoots daily activity as indicated. Easy to run reports and easy to create settings for new ones.

Pros

Easy to use and navigate. Simple layout so can quickly learn way around it. Most accurate in information and reports than other applications.

Cons

Pulls up a completely history from several past years verses whats recent.

Review Source

Shiawtian C.  
Associate  
  
Used the software for: 6-12 months

### "Over the past several months being able to monitor several computers was effortless and easy"

January 11, 2018

5.0

Pros

I like being able to track applications and browser separately. I also like the screenshots taken at intervals cause they provide evidence that may not be noted otherwise by a timer tracker.

Cons

I wish there is an option to monitor on chromebooks as well. Some user are switching to that and to not be able to monitor that makes things inconvenient.

Review Source

DB

Diana B.  
IT Director  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Tracking and Visibiltiy"

August 26, 2020

4.0

Activtrak is a great tool. During the pandemic it gave us visibility to user activity and continues to assist us daily in process improvement

Pros

Activtrak gives management and users the ability to see what they are viewing as well as KPI Reporting to track productivity of users so that evaluations can be made of how to improve a user or particular positions productivity.

Cons

Inability to import activtrack users. Upgrading to a newer version sometimes loses the continuity for a person.

Alternatives considered

[Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)

Reason for choosing ActivTrak

More features that we were looking for and pricing was less expensive.

Review Source

VR

Verified Reviewer  
Shared Managed Services Administrator  
  
Used the software for: Less than 6 months

### "Spot on! the name speaks for itself"

January 11, 2018

4.0

less time to manage business. less stress for the employees being micro managed. as in micro managing is eliminated

Pros

The realtime tracking for multiple systems, accurate website blocking ( not just classification) easy deployment and NO maintenance on the clients

Cons

sometimes it gets bugged when computers are not shutdown properly. but can be resolved by restarting it

Review Source

VR

Verified Reviewer  
ICT Consultant  
  
Used the software for: 6-12 months

### "Its a simple apk, with user friendly interface."

January 16, 2018

4.0

Pros

The agent software generate weekly report,detail of aplication access on PC send the report to your email.

Cons

Its not give you a detail of graphic use when you use free software. Hard to have detail when your PC use two or more standard user. Actually when you use one active agent for more then one PC that use for more than one user

Review Source

RN

Ryan N.  
VP of Sales and Marketing  
Retail  
Used the software for: 6-12 months

### "So far it is an amazing product!"

January 11, 2018

5.0

I am able to see how my staff is working and if it is what I want them working on.

Pros

I think the ability to control what each site and program should be classified as (productive or unproductive).

Cons

I don't think that I can't break up some websites like Facebook. Typically it is unproductive time but since our Facebook business page is under Facebook.com it would actually be productive.

Review Source

JS

Julian S.  
Product Manager  
  
Used the software for: 1-2 years

### "Great monitoring software"

January 12, 2018

5.0

Pros

Reliable and packed with great reporting which includes screenshot and makes reviewing everything really easy. Great product and great value. I would like to see more users for example and using local space for screenshots and reports.

Cons

Some links and websites appear in report and can't be excluded and too few users for a year license. Time cannot be ajuste the way it's displayed same for the date.

Review Source

SD

Sara D.  
Project MAnagement  
Education Management  
Used the software for: Less than 6 months

### "Excelent!"

November 22, 2021

5.0

I can track the beginning and finish of the activities and also monitoring what my team are doing.

Pros

Ease to use and help me to my manager roles

Cons

bureaucracy from the help desk service. this week I had a problem and it isn't solved.

Review Source

Dewey B.  
Video Editor  
  
Used the software for: Less than 6 months

### "Full featured and very easy to understand. Allows for in-depth monitoring workstations."

January 18, 2018

5.0

Pros

Very easy to grasp. The interface is also very streamlined and allows me to see in great detail what is being accessed through our network. Real time monitoring is also very convenient.

Cons

Sometimes, the software will freeze up and occasionally stutter. Not sure if this is an issue with the software or my computer itself.

Review Source

VR

Verified Reviewer  
Onsite IT Administrator  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Really easy to use, and automatically compiles a lot of the information we were trying to gather."

April 27, 2018

5.0

Ability to organize office resource use data on our workstations, and deter improper internet use.

Pros

Ease of use, robust features in free version, quick painless installation, expandable account can add multiple users.

Cons

Some of the navigation through user data is unclear at first, exporting data in a way that includes screenshots was difficult.

Review Source

PK

Patrick K.  
Director of Communications  
Computer Networking  
Used the software for: Less than 6 months

### " So much for nothing/looking to add more soon"

November 30, 2018

5.0

Pros

I love the usability and real world application. As a small business, we were looking for something that was feature rich, however we didn't want to spend a lot at this time. We were able to work with the software and meet all requirements we had. Looking forward to the paid service when we are ready to add more users. The features of the screenshots with the program has been great as sometimes we are not sure what the application is and have used it to share program ideas between staff.

Cons

I wish that some of the paid features could be used in the free service. I know its a for profit company, but it would be even better to demo for a small company and allow us extended testing as we grow.

Review Source

oK

odai K.  
lawyer  
Legislative Office  
Used the software for: 2+ years

### "i useing it from long time its best "

March 8, 2018

5.0

more conection for my family req uire

Pros

family safety, but if have apps, more good, use very useful and easy. I like it and hope to be best

Cons

I used activtrack from long time to see my family and save them from any virus or anyone from the virus.

Review Source

LW

Loyal W.  
IT Director  
Education Management  
Used the software for: 6-12 months

### "Compliance monitoring made easy."

January 18, 2018

5.0

Easy compliance spot checks and supervisors like looking at productivity vs time wasted with computers.

Pros

The dashboard is quick and easy to use. You can categorize time wasters versus business sites and software.

Cons

Not many cons. I wish historical data per user was more simplified. If a manager said I want to see employee X data for two weeks, that we could do that easy.

Review Source

VR

Verified Reviewer  
Consultant  
Online Media  
Used the software for: 6-12 months

### "Very good system to track productivity"

November 9, 2018

5.0

Pros

They offer a trial plan to try the product before committing to a plan. The overall features are pretty good, since we started to work with Activtrak, productivity in the team as increased in a substantial way.

Cons

Nothing, I found the screenshot features quite good for our needs. I am satisfied with the product

Review Source

VR

Verified Reviewer  
IT Manager / Dealer Systems Manager  
  
Used the software for: 6-12 months

### "Good reporting, this is the one best product i have ever had."

January 17, 2018

5.0

Pros

Reporting is fantastic, it tells you the hours on productive and non-productive. You also can self-allocate productive and non-productive items showing in the report.

Cons

The photos taken used up the space, I am hoping it has automate email functions embedded to the system and send to administrator / managers.

Review Source

JM

Jose M.  
General Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "1 year Review"

December 10, 2018

5.0

It took a full hour for me to review all of the bells and whistles and get used to the software. After that, it was a breeze and easy to use. Being able to monitor my employees from anywhere in the world is just fantastic.

Pros

\-Ease of use -Very Accessible -Live Viewing

Cons

Out of the 5 times I contacted customer support, there was only one time that took longer than usual for them to respond. Other than that, everything was just dandy.

Review Source

Giuseppe C.  
IT and Network Security Consultant  
E-Learning  
Used the software for: 2+ years

### "An intuitive, easy to use employee monitoring software."

March 19, 2019

5.0

It is one of the more user friendly monitoring softwares on the market, with one of the best free trials of anything like it.

Pros

They allow you to use the software for free on a few different computers to see if you want it before deciding to buy it outright.

Cons

It didnt collect as much data as i would have liked, and it couldnt store the data as long as i would have liked.

Review Source

Beau B.  
CTO/President/Co-Founder  
Computer Games  
Used the software for: Less than 6 months

### "Extremely easy to setup, productivity report is brilliant!"

February 6, 2018

5.0

Employee monitoring.

Pros

The installation process was quick and easy. Classifying which applications and websites are considered productive or unproductive is quick and easy.

Cons

The web based admin application could use a little TLC on the UI/UX side of things. But other than that, not much needs improvement.

Review Source

ML

Michael L.  
IT  
Defense & Space  
Used the software for: 2+ years

### "Worst Customer experience of my life"

July 30, 2020

3.0

Pros

some of the features were easy to use, didnt show up in add/remove programs or any signs of it being installed.

Cons

Absolutely the worst customer service of my life. Forced us to pay for software that was never usable and the attitude from the account rep was snide, they offered no help nor did they offer to help find the value on the product. I would suggest looking anywhere else for a better product/support.

Review Source

VR

Verified Reviewer  
Co Founder  
Internet  
Used the software for: Less than 6 months

### "Tracking employees made easy"

March 29, 2020

4.0

Overall the tool is great for tracking employes. With clean interface and good pricing.

Pros

ActivTrak is very good at what it does. Really like that only the administrator can uninstall it. Good value at good price.

Cons

The initial installation and configuration process is too long and causes trouble with some of our staff.

Review Source

AE

Aileen E.  
Admin Assistant  
Insurance  
Used the software for: 6-12 months

### "ActivTak: My Personal Experience"

July 31, 2020

4.0

so far, the best software app the company used for measuring productivity and efficiency

Pros

software is easy to us real time calculation of productivity rates and posting of screenshots captured

Cons

productivity rates are on a bar graph, need to hover the mouse to each bar graph to see the percentage

Reason for choosing ActivTrak

better calculation of productivity rate and idle time

Review Source

RJ

Rainie J.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy to use and effective productivity monitoring"

September 29, 2020

5.0

We have had several employees who were unproductive in the last year. Some were job searching while on the clock or simply engaging in personal web surfing and social media when they were supposed to be working. I was only able to confirm this activity after the employee was terminated. Two such experiences in a row convinced me that I needed to be able to monitor employee computer activity in real time so that I could identify these issues and address them before the employee cost us thousands of dollars in lost funding and missed opportunities. Since we are a small nonprofit organization, I needed an affordable solution, one that can be administered without an IT department. ActivTrak has been the perfect solution. Easy to use, simple to administer and feature rich.

Pros

ActivTrak is very simple to use. It is easy to install and does the job of monitoring productivity effectively. I like the screen shot feature and the ability to easily identify productive versus unproductive sites. ActivTrak also offers a plan for every pocketbook. It is well worth the money to ensure that employees are doing their jobs.

Cons

There is nothing not to like about ActivTrak. It does everything I need it to do.

Review Source

VR

Verified Reviewer  
Junior Software Developer in Test  
Information Technology and Services  
Used the software for: 1-2 years

### "Very simple to use"

February 2, 2019

5.0

Pros

The best thing about ActivTrak is the screenshots feature.

Cons

The free version runs quickly out of storage. Other than that nothing to add.

Review Source

MK

Mutty K.  
cto  
Information Technology and Services  
Used the software for: 1-2 years

### "Active Track"

July 30, 2020

5.0

Pros

can see reporting based on user and computer, application. Websites, and even terminate if needed.

Cons

can only see screen shot of every 10 seconds, the alarms don't always work.

Review Source

aY

adam Y.  
manager  
  
Used the software for: 1-2 years

### "it is the best email tracker in the web and i can bet my experience on that "

January 11, 2018

4.0

Pros

keeps you updated on a daily basis Reminders are instant without any delays Works with almost every email account i have Doesn't spam the inbox or your clients inbox

Review Source

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