# Page 6 | ActivTrak Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is ActivTrak the right Remote Work solution for you? Explore 577 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135366/ActivTrak/reviews

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ActivTrak

4.5 (577)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of ActivTrak

## Showing most helpful reviews

Showing 126-150 of 577 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CH

Chrissy H.  
Owner  
Construction  
Used the software for: 6-12 months

### "Wonderful"

January 19, 2018

5.0

Pros

VALUE Small business that has only have two administrative personnel, ActivTrak offers a free version of its software, which allows us smaller companies who may not have the resources or need for an integrate monitoring software. It allows us to monitor our employees productivity for a value that cannot be beat - FREE!

Cons

No complaints; unable to complain about software that is offered free of charge. Only suggestion is for the free version to possible allow storage to be deleted for a certain period instead of having to delete the entire history. Wish a light version was available for smaller companies to purchase/subscribe to that allowed for unlimited storage.

Review Source

RM

Rayner M.  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great product for quick employee oversight"

December 2, 2021

5.0

Very good

Pros

Screenshots and the ability to view what employees are looking at on company devices

Cons

None. A lot of functionality that we do not use but will consider exploring further in future as the need arises

Review Source

JM

John M.  
CEO  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Activtrak review"

December 6, 2021

4.0

Pros

We love the dashboard and there are no issues

Cons

All of our contractors are out of the US and the time zone tracking doesn't always seem right

Review Source

NM

Neill M.  
Operations Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "A Must for remote businesses"

November 23, 2021

4.0

Activtrak has assisted us in ensuring our employee base, particularly overseas is being honest and doing what they say they are doing.

Pros

As a business, that has employees internationally, we need to be able to monitor our staff. Activtrak allows us to do this discreetly and safely.

Cons

I think the mac deployment could use some work.

Reason for choosing ActivTrak

Not Applicable

Review Source

VR

Verified Reviewer  
Information Technology Technician  
Computer & Network Security  
Used the software for: Less than 6 months

### "When you want to know"

October 2, 2018

5.0

I installed this on 3 multi-user machines for testing purposes and would need to delete persons daily to see the actions of one person as this captures uses by user, not machine. I ended up removing it from 2 machines to catch 1 person watching porn on a company computer. He never saw the program and there were no indications that it was installed and gotcha!

Pros

EASY install Great features for free version Users can't see that it's there

Cons

DON"T install on more than 1 machine with multiple users/machine.

Review Source

VR

Verified Reviewer  
QA Tester  
  
Used the software for:

### "Great control over the remote computers"

January 13, 2018

4.0

Check and balance

Pros

Amount of data, realtime data, accuracy of alerts, block unwanted apps, the graphs are really usefull

Cons

bandwidth usage makes the browsing slow sometimes, errors while saving alerts, live scrrenshots wont work sometimes

Review Source

VR

Verified Reviewer  
Behavioral Medicine Research Consultant  
  
Used the software for: 6-12 months

### "Great software for tracking computer use."

January 13, 2018

5.0

Great for parental monitoring of family PC and tracking productive time.

Pros

Extensive and easy to use monitoring. Can customize reporting and notifications. Can categorize applications and web sites as needed. Tracks "productive" time (e.g., word processing for homework vs games).

Cons

Not priced for non-business / family usage. Free account is limited and entry level pricing is not comparable to other parental monitoring software.

Review Source

Arthur H.  
Systems Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Very good product to track employees usage"

September 26, 2018

5.0

We have used it multiple times when our clients needed to track employees for various reason. Usually only a small set of employees needed tracking

Pros

We suggest this product any time our customers need to track employee internet usage. The time line and screen shot features are very nice to see what an employee is doing through out the day.

Cons

The price is a little higher than I would expect The user can uninstall it if they have admin access. Not really a con but it is good to know this

Review Source

Cam P.  
Network Support Specialist  
Mental Health Care  
Used the software for: Less than 6 months

### "Great tool and very robust! Gives me great insight into our workstations."

January 11, 2018

4.0

Great monitoring tool

Pros

The dashboard is very clean and well organized, it makes it very easy to report and find information. Also the fact that they give you 3 free computers is a bonus it allows you to really dive in and experience it before buying!

Cons

There really are no cons, it does exactly as advertised. I guess if I have to nitpick something it would be that they don't support mobile phone, or tablet monitoring yet.

Review Source

Valentina P.  
Manager  
  
Used the software for: Less than 6 months

### "ActivTrak is a very easy to use program and it has so many great features. "

January 11, 2018

5.0

Pros

I like that i can do so much and it is so simple to use and understand. Other programs i was looking into were a little harder to understand and had too much going on. I like simple and straight to the point!

Cons

I guess the only thing is that some of the more advanced features i had to play around with as they are not that simple to understand but once i really looked into them i understood how to use them.

Review Source

PH

Pamela H.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Excellent "

January 18, 2019

5.0

I can check my computer and make sure my employees are not using it to do anything but work .

Pros

I love this software I can see what my employees are doing on the computer.

Cons

At first it was not responding to some of the different categories but after the update it started working right . No problems after that .

Review Source

VR

Victor R.  
Managing Director  
Civil Engineering  
Used the software for: Less than 6 months

### "ActivTrac from a owner, manager and user perspective"

May 4, 2020

4.0

So far it has been very good. I need to do some additional research and set-up power BI to establish a dashboard with KPI's for each person, division, and office.

Pros

I can allow my employees to work flexible hours and from home and still be assured that I am getting the hours that I am paying for. I can attend to accusations by investigating accusations (booking time on projects and not doing the work) and what actually happened. The employee can compare his perceived productivity vs actual productivity.

Cons

The fact that you cannot allocate time away from your computer. We have a lot of meetings, site visits, travel time, and even leave that I would like to capture.

Reason for choosing ActivTrak

We have been struggling with perceived vs actual time records for a long time. ActivTrak have solved this to a great extent.

Review Source

TW

Tiffany W.  
front office  
Civic & Social Organization  
Used the software for: 6-12 months

### "Nice price and easy interface"

September 15, 2019

5.0

Easier for customers to sign up for classes and make their monthly membership payments online.

Pros

Easy to navigate for customers. Nice and easy interface easy to use for admins. Automated alerts, ability to track Productivity.

Cons

No way to type in words in a search bar to easily navigate what youre looking for. Would be nice not to have to scour through the website looking for what you need. Easier to type it in a search bar box at the top of the page

Review Source

FD

Frances D.  
Teacher  
  
Used the software for: 6-12 months

### "Great tool for monitoring productivity and keeping things on track."

January 11, 2018

5.0

Pros

The ability to see screen shots and mark different sites as productive and unproductive. Also being able to see current things going on an being an to track users on different devices.

Cons

Some down times or glitches. I had an issue for some reason on one device where it stopped collecting data which was an inconvenient issue, but was glad that I was able to reinstall on device and start collecting data at without much trouble

Review Source

SF

Scott F.  
MD  
Information Technology and Services  
Used the software for: 1-2 years

### "Very Simple and effective"

November 22, 2021

5.0

Very positive support has been excellent

Pros

Gives me all the features I wanted and them more on top

Cons

Can be confusing if users switch machines

Review Source

PD

Praveen D.  
Sales and Marketing Executive  
  
Used the software for: 2+ years

### "Good software to tack productivity of your employees."

May 15, 2018

5.0

Pros

You can track productivity of your employees by categorized application, website in to productivity and unproductive. Every screenshot captured secretly.

Cons

Limitation of storage space there should be any provision link with box,one drive or dropbox so that all file can moved or save to these drives.

Review Source

Leandro M.  
Director  
  
Used the software for: Less than 6 months

### "ActivTrak is a great tool. It helped us to better understand our productivity, including me."

January 15, 2018

4.0

The in-depth understanding of my team's productivity.

Pros

The interface is very friendly, it enables us to set the dashboard in ways that allows us to control the issues and activities that makes real sense, with the right and actionable information. The information is available in real time, so if there's an activity with a short time to deliver, the managers will be able to push their teams in order to complete this schedule. The possibility to classify websites and apps as it appears is great also.

Cons

I've started using it few months ago, so there's only one thing that bothers me. It's the granularity of activities measured. Some of them have few seconds and should be discharged, instead of standing there to be classified.

Review Source

DM

Daniel M.  
IT Manager  
Financial Services  
Used the software for: 1-2 years

### "This software gives a great overview all in a single pane"

February 6, 2018

5.0

Pros

like the ease of use, the granularity and functionality of the reports. Knowing the exact amount of time a user is using each software, automatically categorizing sites and software to productive/unproductive is very helpful. Like that it captures all screens for the system

Cons

I would like to be able to know what all internet tabs are that are opened if a screenshot is taken. would like to be able to configure the default screenshot timeframe.

Review Source

RS

Robert S.  
Technology Manager  
  
Used the software for: 6-12 months

### "Everything works how you imagine it should work and has almost every function you could think of."

January 11, 2018

5.0

Tracking and blocking employees activities during the day. It really helps increase productivity and allows you to see what they are doing when you're not over their shoulder.

Pros

The best thing about this software is its ease of use and learning curve. Activtrak can do almost everything an IT support company can do, but for a fraction of the cost.

Cons

There are not many cons to this software. Once you get it installed on the computer it is very easy to use. The only thing I could recommend is an automatic software update on the computers it is installed on instead of having to go to each computer and manually update versions of the software.

Review Source

Garrett J.  
Founder  
Consumer Electronics  
Used the software for: Less than 6 months

### "ActivTrak Is a Great Software"

January 11, 2018

5.0

More work got done, more focused.

Pros

It's very easy to stay on top of things like making sure people are doing what they are supposed to. The screenshots are also a good way to check. The admin section is easy to use and understand.

Cons

It would be nice to be able to filter out idle time. Then I could check a range of time to see how much work was done, not including idle time.

Review Source

AM

Amanda M.  
VP of Operations  
Insurance  
Used the software for: 1-2 years

### "Great for Small Businesses"

November 30, 2018

5.0

I love using ActivTrak! It is easy to install on the computers, access the reports and use the system

Pros

Ability to see the screenshots and see what the staff are doing in real time

Cons

Having to manually delete data instead of it automatically overwriting the oldest files

Review Source

CC

Crystal C.  
Production Accounting  
Media Production  
Used the software for: 6-12 months

### "Watch over employee productivity"

August 13, 2020

4.0

Overall it was free so I'm sure I could do more if I actually paid for more.

Pros

I could see just how much time was being wasted during work hours. It shows information from employee's computers onto mine. I could see if too much time was being spent doing things that are not productive or work related.

Cons

Feels a bit like big brother and didn't feel right about using it but some people made it necessary to do so.

Review Source

Suzyo N.  
IT technician  
Marketing and Advertising  
Used the software for: 6-12 months

### "The software was easy to setup more like plug and play and everything starts to work instantly."

January 16, 2018

5.0

It helped me keep track of the offices productivity. And also helped me boost the productivity. The employees are now more focused on work and dont spend time on social media.

Pros

Ease of use Plug and play setup Multi platform support User agent small in size Weekly alerts on usage

Cons

No full control. You cant use it in a lan only system. You have to be connected to the internet at all times.

Review Source

Roman D.  
Chief Marketing Officer  
Information Services  
Used the software for: 6-12 months

### "It was really fantastic !"

January 19, 2018

5.0

Pros

I like the most the dashboard where you can find all kind of information easily. You can access all the stats, reports ... everything ! The team did great job and I like it.

Cons

There is only one thing that I think can be improved. The quality of emails we receive about overview can be increased. That will help to maintain all the other stuff easily.

Review Source

CD

Craig D.  
IT Director  
  
Used the software for: Less than 6 months

### "Fantastic"

February 9, 2018

5.0

Pros

This is the perfect tool for a parent who needs to see what their child is doing on their computer. It's completely hidden and enabled me to gather a tremendous about of information and proof that she was not doing homework when she was supposed to be. It was also very helpful to see when she was clearing her Internet history in attempt to hide her activity from us. Also loved the added bonus of being able to block sites where the majority of time was being wasted. I am so glad I found this tool and definitely see an application for it in the workplace as well which I am considering.

Cons

I honestly can't think of anything I would consider a "con" of the product. It does exactly what it says it does and it does it very well. The only cons for me is that I'm currently using the free version and don't have access to some of the other features, but I would probably only need to have those in a workplace scenario.

Review Source

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