# Page 4 | ActivTrak Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is ActivTrak the right Remote Work solution for you? Explore 577 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135366/ActivTrak/reviews

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ActivTrak

4.5 (577)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of ActivTrak

## Showing most helpful reviews

Showing 76-100 of 577 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Human Resources Specialist  
Financial Services  
Used the software for: 2+ years

### "PERFECT FOR EMPLOYEE MONITORING; INCREASED OUR MONTHLY OUTPUT UPON USAGE"

September 19, 2018

5.0

Pros

ActivTrak is amazing as it also tracks browsing histories and productivity of employees. Its layout is simple which is a great feature if you want an organized type of software. Since its main feature is employee tracking, it does an amazing job. ActivTrak is pretty easy to learn and is easy to use as well.

Cons

I am not sure if it can also access browsing history when in incognito. I hope it does. Also, blocking of certain websites seems to have no time limits. Unblocking of some websites after office hours is not a possibility.

Review Source

jG

joe G.  
ict manager  
Packaging and Containers  
Used the software for: 1-2 years

### "activetrak review"

December 2, 2021

4.0

Pros

use as benchmark for employee productivity

Cons

removal of functionality earlier this year of how active productive time and idle productive time was displayed

Review Source

Michael P.  
Exclusive Agent  
Insurance  
Used the software for: 2+ years

### "ActivTrack is a great product that can help small business owners monitor their employees activity"

January 15, 2018

5.0

Employee computer tracking....inefficiencies in the office.

Pros

It's user interface is simple and intuitive. It provides an in-depth report of each computer and what the user spends time doing.

Review Source

VR

Verified Reviewer  
IT Consultant  
  
Used the software for: 1-2 years

### "Great overall experience "

January 11, 2018

5.0

Pros

The use of the software extremely easy. I also like the accuracy of the software. I allows me to show end users exactly what they are looking at. It also allows me to adjust web filtering based on employee web usage.

Cons

Interface is quite cluttered. Some of the snapshots are bunched together and cause for confusion

Review Source

LJ

Lynnzee J.  
Office Manager  
Consumer Services  
Used the software for: Less than 6 months

### "ActivTrak is Amazing!"

February 13, 2023

5.0

Its been great!

Pros

ActivTrak is easy to use, set up and work with. I love the weekly insights it gives you, also the coaching opportunities as well. Its easy to track what my employees are doing and to make sure they are staying productive while on company time.

Cons

Introduction to a new product can be tough, I wish there was a bit more training for someone who doesnt have time to watch long videos

Review Source

Response from Birch Grove Software

February 14, 2023

Hi Lynnzee, Thanks for taking the time to write us a review. We're glad to hear it is boosting your team's productivity! We do have some shorter videos here that are helpful https://www.activtrak.com/demo-experience/ and feel free to check out the ActivTrak Academyhttps://www.activtrak.com/academy/ and our resource center for more helpful tips https://www.activtrak.com/resources/. - Paul

Tony T.  
VP, Product Management  
Computer & Network Security  
Used the software for: 6-12 months

### "Great customer support, wish it had a few more features"

January 12, 2018

5.0

Insight into user behavior

Pros

Easy to install Unobtrusive and almost completely invisible to the end user Compatible with antivirus and other security applications It does what is claims to do

Cons

Limited customization for enterprise type deployments, for example I would like to capture screenshots more frequently but at lower resolution No keystroke logging - I understand the philosophy behind not doing it, but enterprise customers need this functionality

Review Source

cC

cynthia C.  
Manager  
Law Practice  
Used the software for: 1-2 years

### "Activtrak Review"

November 22, 2021

5.0

Execllent

Pros

Activtrak helps to make sure our employees are productive during work hours

Cons

Sometime is can be a little difficult to generate reports

Reason for choosing ActivTrak

Better fit and pricing

Review Source

VR

Verified Reviewer  
Waarnemend coördinator - gedetacheerd via Brunel  
  
Used the software for: 6-12 months

### "Great software"

April 23, 2018

4.0

Pros

I love the fact I don't have to have the software on my computer and I can just look on a browser to see if my employees are getting their work done. Also it doesn't show up in the programs running in the background, so nobody know this is even on their computer.

Cons

I've noticed after a week it will stop syncing and then I'll have to reinstall the new software. It's really frustrating and I don't know how to get it to stop this.

Review Source

VR

Verified Reviewer  
IT Manager  
  
Used the software for: 6-12 months

### "Useful app for every company who wants to keep productivity on track."

January 15, 2018

5.0

Improve my team productivity by implementing secure ways for them to navigate and work based on their activity.

Pros

You can try it first and decide if it is the proper solution, and it allows you to configure it and setup permissions. It is very useful.

Cons

Once you uninstall it, and install it on other machines it will not bring the screenshots. The settings menu could be more user friendly and the stats page should allow more detailed reports.

Review Source

JP

Jose P.  
Owner  
Law Practice  
Used the software for: 6-12 months

### "The paid service is worth every penny, and the free trial saved me thousands of dollars "

June 28, 2017

5.0

Increased employee productivity and decreased employee turnover. Our employees know we monitor their workstations, so they behave and don't misuse our IT resources. That's one less reason to fire them.

Pros

Easy of installation and use, cloud hosting, and browser access from anywhere in the planet. The price is also reasonable. The free trial saved us thousands of dollars in wasted wages. We suspected that one young law clerk was squandering our time and resources because of his low productivity. Three hours after we started monitoring his workstation (with the free trial) we fired him on the spot. We then implemented ActivTrak firm-wide (with prior announcement) and everyone is being honest on their workstations. Trust but verify.

Cons

I wish we could adjust the speed of the screenshot "slide show". It's painfully slow right now. Also, allow us to name the rules. Some of the rules can get convoluted, and two months later we forget what they're supposed to do. Other than those nitpicks, I think this software is brilliant.

Review Source

Daniel T.  
IT specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Excellent, Easy and well worth the 5 min install cause thats all it was."

June 28, 2017

5.0

Straight up monitoring and a solid gage of what is going on within the monitored team members.

Pros

Ease of use. so simple nothing is hidden behind sub menus or complicated setup walls. The interface is is clean and crisp giving only the info you are after while being easily leading to other relevant options

Cons

Honestly i keep adding to much reporting and getting a lot of email. just dont be like me, you dont need to know everything

Review Source

RL

Richard L.  
VP of VLSI  
Semiconductors  
Used the software for: 2+ years

### "It does the job, monitor activities and block websites."

December 3, 2019

5.0

I did not use it for business. I use it for kids computer activities monitor. It works ok overall, since I can monitor what kids doing on internet.

Pros

1\. it can save the screenshot to see what exactly the actives are. 2. it can maintain a block website list.

Cons

The website block is only working on the main domain, the root website, like www.google.com. It is better to add a sub-website block. For example, we don't want to block google website; but some game under google.com need to be blocked. Now we cannot do that.

Review Source

VR

Verified Reviewer  
Advertising Consultant Agency  
  
Used the software for: 6-12 months

### "We use the free version."

January 15, 2018

3.0

Pros

The price is right for what I needed. I can see what websites are viewed on computers along with some screen shots.

Cons

Sometimes it randomly stops tracking for a day. Also, once you "fill" your data space you can't select to delete some screen shots and keep others you must delete them all or you can't see even past tracking. Also, blocking only works sometimes.

Review Source

VR

Verified Reviewer  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "An effective way to keep an eye on the PC."

August 31, 2019

4.0

I really like how simply I can sign up and set it up and get started. Notification and taking a break is essential for my work. I installed to all my pc and it's all being watched.

Pros

I like how simple it is to configure and use. It is very effective to track all the activity of my pc. With time tracking I can see how I did all my work but there is no way to find out what application I use is wasting my time. Active track helps me to give me an overall report on how my work and entertainment, throughout the day. I highly recommended this if you think your time is being wasted and don't have a solid explanation.

Cons

The app does take some ram and shows some annoying notifications while gaming. I think you should create a lite app for this purpose.

Review Source

Cathy M.  
Certified Writer, Political Editor, Assistant Director of Education  
  
Used the software for: 6-12 months

### "An excellent method for tracking my time and my employees."

January 11, 2018

5.0

For myself, I became more aware of how I spend my time online.

Pros

I like that it tracks everything done while online. Also, having the ability to specify which activities are work-related and those that are not.

Cons

At first, I struggled with figuring it out, what each log really meant. Then, I spent too much time figuring out how to refocus none work-related tasks.

Review Source

RC

Ruth C.  
Digital marketing specialist  
  
Used the software for: 1-2 years

### "Free version works well as accountability software"

May 6, 2018

5.0

Pros

Although it's not designed to be an accountability program, I've found the free version to be perfect for my needs. I can download it on up to 3 devices and send weekly emails to any number of people with a detailed report of what websites and programs have been accessed. Clicking on a website/program takes you to a screen with more details, and you can easily navigate to see the screenshots of what exactly the user was doing on the site.

Cons

The data limit is only 3 GB for the free version, and you have to delete it all or nothing, you can't keep certain screenshots etc.

Review Source

Aaron J.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "An interesting tool, great for startups measuring productivity "

January 11, 2018

4.0

I was able to encourage weaker team members to perform better and see where they needed the most support.

Pros

I love that the tool is very effective and has never let us down. The interface is easy to navigate and I like the support.

Cons

The aktiv track emails are very persistent, I would rather a browser notification or less emails. Over all its not that bad. worth a try

Review Source

Omakoji I.  
Full Stack Developer  
  
Used the software for: Less than 6 months

### "It helps me to keep track of my weekly performance."

January 18, 2018

4.0

Pros

The recent screen-shots feature gives an employer, an actual view of an employee's activities. In addition to that, an employer can also see what an employee is doing in real-time. The alarm feature is also a great way of alerting an employer that an employee is spending time on unproductive activities. Furthermore, an employer can know what an employee is spending most of his/her time doing. This can help the employer better allocate tasks as required to the employee or make some other decision. It does more than track an employee. It also can do the job of a router or firewall by blocking access to certain websites. One of the features about rescue time I really like is the weekly digest feature which is available in ActivTrak. The single page approach taken makes ActiveTrak easy to use and overall user friendly.

Cons

The Color and lack of appealing graphics for the graphs and charts in the administrative panel. The layout and balance between positive(non-white)space and negative(white) space.

Review Source

John M.  
Technology Manager  
  
Used the software for: 2+ years

### "Absolutely worth it. Great piece of mind."

January 11, 2018

5.0

Overview and accountability of user activity. No more no less.

Pros

The live reports and the categorization of the activities. Customizing good/vs bad by industry is important. What might be improper at a bank is 100% fine for my users, and I can program it as such.

Cons

Historical records are clunky. It's either NOW or EVERYTHING EVER. Hard to just pick a day and go from there.

Review Source

VR

Verified Reviewer  
Manager I.T  
Real Estate  
Used the software for: 6-12 months

### "It is good product to track employee productivity"

May 5, 2018

5.0

It being easy for me to view employee performance and productivity.

Pros

I have been using this time from last 1 year.It is very good to track employee productivity.Its gives employee performance track what he is doing in business hours.

Cons

It should be linked with google drive,Drop box so that old screenshots can be backed up these drives.

Review Source

TB

Tim B.  
Director of Operations  
  
Used the software for: 6-12 months

### "A good monitoring product to keep an eye on productivity"

March 15, 2018

4.0

Pros

I use this product to keep an eye on my employees, block sites that they shouldn't be going to while on the clock, and to track productivity of my agents.

Cons

I have the free version of the product and my biggest issue is that when you get to a certain amount of space used it stops recording screenshots and will not let you access any information. If you don't happen to log in for a few days and you hit that threshold then all of the information at that point is considered gone as you have to delete it all in order to start recording again or access your info which is annoying. Or you can upgrade to the paid version and this wouldn't happen but the free version is perfect for that I need it for.

Review Source

VR

Verified Reviewer  
Lead Recruiter  
Information Technology and Services  
Used the software for: 6-12 months

### "Amazing Product"

October 8, 2019

5.0

So amazing, I could not live without this product. Has made my life more efficient and productive.

Pros

Amazing tools for Real-Time Employee Monitoring. As a supervisor, I could not speak more highly of this tool.

Cons

I cannot think of any cons yet. I am a newer user to this software but it honestly so great. Hopefully I never have any cons.

Review Source

SK

Sarmad K.  
Musician  
Music  
Used the software for: 1-2 years

### "Best Employ Monitoring Software! No Doubt."

July 20, 2019

5.0

Overall fantastic! I must say it's a good stuff.

Pros

The features ActivTrak offers are more than required by any person. It is full of stuff that you can utilize for the best productivity. The Agent file is very reliable and completely hidden. ActivTrak also gives you the free 3GB data plan for up to 3 different users.

Cons

It is really hard to tell about the cons. A few things could be improved like the real time screenshots are bugged out sometimes, you need to refresh the page and the incorrect page title with the different screenshot happens often.

Review Source

VR

Verified Reviewer  
Project Manager / Computer Systems Administrator  
Construction  
Used the software for: 2+ years

### "Jeremy w/ Steel-Plus "

November 30, 2018

5.0

Production increased and less malicious software since we started using this software. Now I can focus on other important tasks during the day.

Pros

User friendly interface and easy to navigate. Graphs and charts are very useful. Love the fact that it installs on client machine so they are less likely to circumvent restrictions.

Cons

I cannot think of any cons at this time.

Review Source

VR

Verified Reviewer  
Head Web Developer  
  
Used the software for: 6-12 months

### "Great way to keep an eye on our employees"

January 11, 2018

4.0

Pros

Remote Installs Employees are not aware of software We can easily monitor all of our company computers and make changes as necessary

Cons

Sometimes the software is buggy and has be re-installed There is not too much I don't like as it is a well thought out program

Review Source

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