# Page 5 | UiPath Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is UiPath the right Robotic Process Automation solution for you? Explore 721 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/reviews

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UiPath

4.6 (721)

[View alternatives](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/alternatives/)

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Last updated March 13th, 2026

# Page 5 - Reviews of UiPath

## Showing most helpful reviews

Showing 101-125 of 721 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

David H.  
Software Engineer  
Semiconductors  
Used the software for: 2+ years

### "Flexible, secure and easy to use RPA"

April 25, 2022

5.0

It provides a set of adaptable and secure solutions that facilitate the automation of routine and repetitive tasks, ranging from the simplest to the most complex tasks, thus extending the automation process to the maximum number of users. It makes it possible to develop powerful time-saving robots that greatly improve process efficiency.

Pros

It has a very intuitive and easy-to-learn interface. Artificial intelligence incorporates the development of robots. Its implementation is fast and without major complexity. The image recognition feature is excellent. It allows to quickly identify the exact location of the errors. It allows you to develop a simple or complex bot with the same ease.

Cons

There aren't many negatives that you mention, they just need to improve the documentation for cognitive automation.

Review Source

AS

Ali S.  
Branch Manager  
Financial Services  
Used the software for: 1-2 years

### "Automation tool 2021"

June 5, 2021

5.0

We are so much satisfied we save a lot man hours with the help of Uipath.

Pros

Uipath is very much easier to use. it help us to reduce processing time and it also help us to improve efficiency and productivity. since we are using this we did not face any issue at all. it comes with very low cost and it is best solution for process end to end automation. Debugging is very easy and very much accurate. uipath academy is one of the best platform for learning

Cons

Uipath just have a one issue which i want to highlight, image clicking and image processing is not works very well

Review Source

Ashutosh K.  
Systems Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Best RPA tool in Industry"

September 28, 2020

4.0

I love the build of the software. The support for both VB and C# has really attracted me. OCR capabilities and Orchestrator Server for bot scheduling and deployment is fully secure and easy. UiPath works well in license management as well.

Pros

1\. Better OCR based features including support for third-party OCR software like ABBY Flexi-Capture 2. Support automation for Google based productivity tools like Google Sheets, Google Drive etc. 3, Good NLP Capabilities. 4. Advanced Excel features to support all possible excel operation. 5. Supports SAP and Citrix Automation 6. Better Recorder Features for web automation. 7. Email Automation features. 8. IQ bot support to enhance the cognitive abilities of the bot.

Cons

I really love the way , they built it. i don't find any cons in it. Its amazing. UiPath is far ahead from other RPA tools.

Review Source

VR

Verified Reviewer  
Lead Technical Consultant (Team Lead)  
Information Technology and Services  
Used the software for: 2+ years

### "Best Automation tool.Implementation was easy.Excellent community and customer support."

January 16, 2019

5.0

I was automating a legacy application and that has helped our client in many ways, by saving cost, reducing the manual human efforts to do the repetitive jobs also the time saved helped to expand into many new business verticals. Also the over all experience improved a lot and huge satisfaction achieved.

Pros

Helped to automate Legacy applications and the solutions built are very robust and also the support that we have got from the Uipath team is excellent. We have also got very large community base for multiple queries and hence over all a good product to work and design solutions. Quickly new releases are being added with most latest technology's being integrated in quick succession time.

Cons

There is so much good in the application and helps us to achieve everything hence there is nothing that I dint like about the tool currently.

Review Source

VR

Verified Reviewer  
Junior Consultant  
Computer Software  
Used the software for: 1-2 years

### "Lots of pros, few cons"

March 6, 2019

4.0

Pros

It is a very intuitive and easy-to-use tool. The REF-framework gives you a great starting point, you don't need to design everything from scratch. The (free) UiPath academy gives a very low treshold for starting with RPA. Even though it's free, the courses explain very well what it's all about, how to get started and how to deliver great solutions. UiPath is set up with basic, pre-programmed activities that only need their parameters set and it's good to go. This results in an interface where 80% of the work is "click and point" and "drag and drop". Furthermore, the online community adds an incredibly helpful dimension while building and debugging your processes.

Cons

RPA / UiPath doesn't quite deliver on he promise of 'no programming skills required'. While it is theoretically possible, basic programming skills are definitely required if you want to build a stable, scalable and secure process. Getting to know, understand and use the set-up of Studio, Robot and Orchestrator in the correct way is complicated. In addition, the licensing of UiPath is extensive with low documentation. This makes it difficult to understand exactly what license to choose in which situation and the consequences of that choice. The userinterface is okay, but the different panels might make it a bit crowded.

Review Source

Darleen B.  
Sales Consultant Associate  
Insurance  
Used the software for: 6-12 months

### "Easy to use and you can acquire more RPA knowledge while using it."

April 14, 2022

4.0

It has been an excellent productivity Boost for my colleagues and me.

Pros

The best thing about Uipath is its scalability, you can automate unimaginable processes. Uipath has increased productivity by automating monotonous tasks, which saves us time and effort. -Uipath has its own academy and product certifications. -It is easy to navigate which is convenient for beginners. -To set up your automated activities just drag and drop.

Cons

Compatibility with third-party applications, such as Excel, should be improved.

Review Source

VR

Verified Reviewer  
RPA Developer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Why you should take a look into UiPath"

August 29, 2019

5.0

Right now we're developing an invoice processing automation an using as a RPA solution is definitely the way to go, because they're about to release "templateless invoice extraction" which gives the advantage that using fuzzy logic, AI, Machine learning, etc. You don't have to create a case for every template that you have it will use a level of confidence and give you the straight answer while trying to learn how to improve the results.

Pros

UiPath is one of the most powerful RPA Softwares in the market, it provideslot of documentation and keeps updating month a month, week to week adding a lots of new activities which make the software feel new, more comfortable and more integrated each version makes the software feel more stable. It has integration with almost every best market options for OCR, AI, CV, etc. UiPath has it own academy were you can start learning how to use almost every tool and also has it's own forum which keeps updating day to day helping users when they have suggestions or issues.

Cons

In some cases when they make beta releases they don't bring enough documentation on how to use it. Not every OCR Engine, AI, Machine learning activities are included in the default package so you have to invest in the tool in order to have access. Like HyperScience, Abbyy Flexicapture, Abbyy Finereader etc.

Alternatives considered

[Automation Anywhere](https://www.capterra.com/p/124575/Web-Data-Extraction/)

Review Source

Ezequiel F.  
Senior Application Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "UIPath community path to success"

January 25, 2019

5.0

Manual process of invoices. Outlook lookups for invoices. Automatic online checks of Oracle, Hyperion and SAP platform. Robots were implemented easyly and quickly, providing an almost instant ROI.

Pros

UIPath is not an open-source project, but it supports private enhancements and plugins. These allows the community to grow and encouraged people to contribute with best practices. In my experierence the technologies that are supported by an active community, are those ones destined to success. This is clearly a great feature that UIPath Studio platform has. Also providing free training courses eases interested developers to adopt the technology. Having an online Orchestrator instance for training purposes is great also.

Cons

I think that a great nice to have feature, should be allowing other languages invoke-code blocks besides VB:net. Im confident that this feature can empower more developers to perform tasks and activities that others tool do not support.

Review Source

VR

Verified Reviewer  
Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "UiPath RPA - Best in the business"

March 10, 2019

5.0

I am doing automation in Siebel 7.8 version application for one process and most of the things I am able to automate from the frontend and whichever is not supported, I am doing it from backend via ODBC connection. Initially when I tried with Automation Anywhere, it was not compatible hence I switched it UiPath and life has been easier ever since. So I highly recommend using this product and it is the most popular and best tool in the market. It is headed in the right direction. And soon AI Computer Vision will be incorporated into it, So I am very excited to explore that too. So go for it, guys!

Pros

The best part about UiPath is that it provides free trial version for both Community and Enterprise edition. There is a dedicated UiPath academy portal where all the learning materials, videos, tutorials and documentations are available for free. It has a very good community forum. People with zero or little programming knowledge or people without coding background can easily pick this up and implement as it has a very simple UI and user friendly designer which is easy for everyone to understand. You can search the activities in the activities panel and drag and drop and also create custom activities as per your need.

Cons

I am doing automation in Siebel application for a particular project/process and when a new window pops up inside the Siebel page if you click on a button, I am not able to do the automation on it because the Robot thinks its an image, so I am doing it from the backend via ODBC connection. Also Image based automation and OCR activities can be improved.

Review Source

SJ

Smita J.  
Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Best RPA tool"

March 20, 2022

5.0

We used Blue Prism earlier but the customer management moved to UI path and after that the overall experience with respect to automation has become much better

Pros

UI path has helped us to automate various processes related to billing and cash management. It has helped our Business users in reducing the manual efforts hence the productivity has gone high. The Bots are easy to manage and design and its easy to find and correct when processes

Cons

At this moment there is nothing to dislike

Switched from

[SS&C Blue Prism](https://www.capterra.com/p/189183/Intelligent-Digital-Workforce-Platform/)

Customer's management decision

Review Source

Andrews L.  
Digital Operations Manager  
Telecommunications  
Used the software for: 2+ years

### "Uipath the best automation tool"

May 13, 2022

5.0

In my personal experience I can say that it is a high-quality tool that allows the most repetitive processes of a task to be automated, in addition to the fact that this tool does not require an expert since it is very easy and intuitive.

Pros

What I like the most about UiPath is that you can handle large amounts of files like PDF and automate them in a simple way, it is ideal for any repetitive process that has been mapped, and you can easily extract information without any problem

Cons

Since we have been using this tool we have not found any faults with it, so we feel very comfortable with it, since UiPath is an excellent solution that stands out when it comes to innovation and ease of use.

Review Source

VR

Verified Reviewer  
RPA Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "UiPath - The Automation future"

September 13, 2022

5.0

I have been using UiPath for last 6 months and I found more interesting activities. I have done a study on Document Understanding using UiPath and it helps me a lot in my business projects. Any user with basic programming knowledge can able to easily learn UiPath by doing courses on UiPath Academy. UiPath academy helps more in knowing and how to use UiPath for automation process. If the user try out doing Automation tasks from RPA site, then the user will become an expert in UiPath tool once he complete doing all the task. By using UiPath, Automate your repetitive task and make life easy.

Pros

UiPath is best tool for desktop automation process. It is user friendly , and its drag and drop function is one of the best feature so that the user will be able to search and find the activity easily. It require only a less coding Knowledge, so that the user will be able to learn and make simple automation process if the user have a basic programming knowledge.

Cons

Even though UiPath is one of the Best Automation tool, some process created on older version of UiPath will not work on the updated version of UiPath

Review Source

PP

Philip P.  
Consultant  
Marketing and Advertising  
Used the software for: 6-12 months

### "UIPATH for scraping and extraction of email addresses, phone numbers, pricing etc."

January 13, 2022

5.0

UIPath proves to be an essential tool for producing summary reports or excel spreadsheets for customers from large sets of data without indepth knowledge of programming (though a programming background helps).

Pros

The ability to create an extraction process in a structured way and, to a large extent, not having to write much explicit code. The "indicate on screen" feature was especially powerful and useful.

Cons

The number of features is a bit overwhelming. Though they are good to have, it is not very easy to zoom in on the subset of documentation that is most relevant.

Alternatives considered

[Octoparse](https://www.capterra.com/p/150508/Octoparse/)

Reason for choosing UiPath

Octoparse does not directly parse PDFs.

Review Source

VR

Verified Reviewer  
Sr. Process Excellence Analyst  
Computer Software  
Used the software for: 1-2 years

### "Easiest RPA Tool Available"

January 25, 2019

4.0

We are currently using UiPath to automate Finance related processes. Most of the projects deployed so far involve heavy reporting so we have combined UiPath with the use of Excel macros to ensure we are delivering the most effective and time efficient solution possible.

Pros

I like the fact that you do not need to be a hardcore developer in order to be able to use the tool. It works based on activities that you can drag and drop and for most of this activities the configuration of the parameters is fairly simple. Most of the training is free through the UiPath Academy so you can basically take people without previous coding experience and convert them into RPA Developers in a short period of time (around 2-3 months). o

Cons

The stability of some of the activities contained within the software. We have experienced times where the tool is showing and error and simply by closing and re-opening the software the issue was solved and never appeared again.

Review Source

MF

Muhamed F.  
RPA Developer  
Computer Software  
Used the software for: 1-2 years

### "Best Automation tool in RPA industry"

October 10, 2022

5.0

It was quite an amazing experience with uipath, i have tried many other rpa tools , but uipath is found to the fastest accurate and has wide range of support (like vendor support and community forum)

Pros

Uipath is so powerful and can be integrated with much of the application, it is so reliable, easy to use, Configure, learn, adopt, and manage

Cons

The software uses a studio , which should be installed locally in some system for development, if it can be converted to cloud studio then it will be so powerful and useful. Web studio is already present in uipath still it doesn't have access to local machine

Review Source

JK

Jothika K.  
RPA Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Amazing Tool for Automation - UiPath"

April 17, 2023

5.0

Overall, I had a positive experience with this tool. Because even a person with poor programming knowledge can also easily understand the structure and behavior of this tool.

Pros

The easy tool which is used for automating a process. The features of handling exceptions, and maintaining variables are impressive. This tool is user-friendly. Drag and drop activity, which makes this tool quite easy and useful.

Cons

The Cost of this tool is quite the maximum. And the maintenance of the package version is difficult.

Review Source

VR

Verified Reviewer  
Associate  
Information Technology and Services  
Used the software for: 1-2 years

### "UIPATH Global RPA Leader"

December 1, 2019

5.0

As an UIPATH user i am have no cons with UIPATH ,i can see only pros and i am happy to be part of using UIPATH .

Pros

Uipath helps user to explore all of it's options in community edition which is free of cost .I have never seen such things in another RPA tool .Mostly many limitations will be provided in the community edition but uipath is standing out.It not only helps to explre it also has an academy and almost created many employment in the past 2 years which is really appreciable .As an user ,it helps us a lot in providing many updates in the shorter time and the UI also makes a normal user to understand what is what.Overall UIPATH will be the RPA global leader with no competitors with the above said if continued.

Cons

Many licencing models ,it confuses the user a bit .May be a clear representation of models would clarify the confusion

Review Source

EN

Elango N.  
Project Leader  
Information Technology and Services  
Used the software for: 2+ years

### "No need of development experience"

March 15, 2019

4.0

Pros

No need of development experience to became a UiPath developer all you need is little logical skill. UiPath development will be like a building block game as we have drag and drop feature for almost all practical activities. Like the feature of having online training materials provided for all kind of roles. Training materials are easily understandable. Considering the market price UiPath is the best one to meet customer. Finally included the option for TFS. ML based image automation is a very good way to automate and get selectors for all kinds of controls Easy to understand the code as flow chart/sequence based Abby tie up is a must and good to have feature User friendly support from UiPath guys and easy to access them Conducting developer conference is very useful to get updated about product features

Cons

1.There is nothing to say to dislike but orchestrator have to be improved a bit. 2.Need to improve step by step debug mode. 3.Orchestrator UI needs to be improved 4. Need to be improved PDF automation 5. Need to be improved unstructured pdf automation 6. Needs to improve cognitive solution

Review Source

Alexander C.  
IT Consultant  
Computer Software  
Used the software for: 2+ years

### "Flexible Robots for a Flexible Time"

December 19, 2019

5.0

We are currently undergoing major internal Finance automation, using UiPath to automate SAP tools and other Fujitsu bespoke systems which large projected ROIs.

Pros

UiPath allows for robots to be built however you or the CoE seem fit with minimal hoops being jumped through. UiPath's inbuilt activities plus the ability to create custom ones allows for all manner of processes to be automated.

Cons

When debugging, some bugs in studio often rear their ugly heads leading to unexpected results. Furthermore, some errors are not as easily identifiable from just their code/message.

Alternatives considered

[Automation Anywhere](https://www.capterra.com/p/124575/Web-Data-Extraction/)[SS&C Blue Prism](https://www.capterra.com/p/189183/Intelligent-Digital-Workforce-Platform/)

Review Source

Anderson M.  
Director of Manufacturing  
Industrial Automation  
Used the software for: 2+ years

### "It has helped me alleviate my workload."

April 11, 2020

5.0

I like to develop with UiPath because it is very easy to use, it has helped me alleviate my workload, I have been able to develop very useful bots that do a lot for me, when I make compilations and file parts of code I must take a lot of time, thanks to the bots that I have designed with UiPath in minutes I have saved a lot of time. It offers excellent service and support, is easy to use and has courses that teach you how to use it correctly, highly recommended.

Pros

Since I use UiPath has only optimized the way I work, performs from the simplest to the most complex tasks including the classification of codes by language and type of syntax, I like it because it is simple and fast, to make similar bots coding takes much longer.

Cons

I don't like the interface very much, I think it could be improved and make it more professional.

Review Source

Małgorzata N.  
RPA Developer  
Food Production  
Used the software for: 2+ years

### "RPA DEVELOPER"

February 19, 2019

4.0

We have been using UiPath for around 3 years and we were able to implement around 15automations. At the beginning our team did not have any knowledge about RPA. This is great tool to improve your simple, rule-based processes and build capacity for employees to manage with more difficult activities

Pros

Very friendly user layout. Great materials, like UiPath Academy which give an unique opportunity to learn RPA even if you do not have the programming experiences You do not need deep programing skills to build automation using UiPath Great UiPath Community forum

Cons

OCR activities provided by UiPath are not very advances. You need to have additional software (Abby flexicapture) synchronized with UiPath to be able to use advance OCR functionality UiPath support can be more professional

Review Source

GVT

Gokul Vasan T.  
RPA Architect  
Hospital & Health Care  
Used the software for: 2+ years

### "Amazing RPA Product"

August 28, 2019

5.0

We are having many uses in our concern, like web data extract, citrix automaiton, OCR data extraction, Macros in excel, etc., for all those we have used Uipath and mostly we got 100% accuracry. Till now we have saved reasonable headcounts in our concern using Uipath.

Pros

Uipath definitely stands out when comparing to other RPA product in the market, because of it's user-friendly, easy to learn, we can implement in short time of span. When comparing to other RPA products Uipath gives more number of activities to use. Uipath having a lot of pre-built options for faster implementation. We can create custom activity in Uipath.

Cons

Uipath needs to concentrate more on artificial intelligence, machine learning, and document processing. Additionally, I think need to give for more customer support.

Alternatives considered

[Leo Robotic Process Automation](https://www.capterra.com/p/146943/Leo-Robotic-Process-Automation/)[Automation Anywhere](https://www.capterra.com/p/124575/Web-Data-Extraction/)

Reason for choosing UiPath

Definitely, price matters for choosing this product, apart from that we have more tutorials online and Uipath too having an academy to learn in quick.

Review Source

PS

Pablo S.  
RPA Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "My own experience using UiPath"

August 19, 2019

5.0

My overall experience using UiPath is just awesome. I would recommend this tool instead the other RPA tools. I just have been developing my projects the last 2 years using uipath, and always got the expected results. Without any doubt, the best RPA Software in the market to implement your solutions.

Pros

What I most like about UiPath, can be described as follow: - The ease of use and code implement - The Official Trainings, which can help anyone to develop almost anything - The way to get officialy certificated by UiPath (Free) - The big community of users - The official forum - UiPath offers a community version in which anything is free to test and you can develop your projects without any price. - UiPath Orchestrator as a Control Room tool In addition, I would like to say that UiPath is the easiest RPA tool to self-learn, and if you have a little knowledge about POO or tipical programming, it gonna be easy to make good codes without big experience.

Cons

I don't really dislike anything about UiPath, but if I would have to say something about the software, it would be to add the possibility to interact with the human Agent which would be in front of the machine that would execute the process. Adding new activities would help to improve the communication between the human Agent and the UiPath robot.

Review Source

Judy N.  
DEBT RECOVERY OFFICER  
Financial Services  
Used the software for: 1-2 years

### "Uipath Review "

February 26, 2023

5.0

Pros

Simplicity in usability and ease of integration on MLD and HI.

Cons

Nothing to dislike, since it meets all as expected

Review Source

NT

Nihilkumar T.  
Assistant Manager  
Information Technology and Services  
Used the software for: 2+ years

### "UiPath Review"

February 23, 2023

5.0

Pros

I have been using UiPath for almost 6 years.The major components that I worked on UiPath are UiPath Studio and Orchestrator.UiPath provides both On-premise and Cloud version. The feature updates that they provide periodically impress everyone a lot. There are lot more features that can be used effectively in a process to handle all scenarios such as Process mining, UiPath apps, Document Understanding, Action Center, etc., I have been enjoying using UiPath in my daily work.Also, it can be seamlessly integrated with third party applications.

Cons

I do not have anything to dislike in UiPath.

Reason for choosing UiPath

Automation Anywhere, Blueprism

Review Source

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