# Page 8 | ResMan Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is ResMan the right Real Estate Property Management solution for you? Explore 601 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135182/ResMan/reviews --- ResMan 4.6 (601) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of ResMan ## Showing most helpful reviews Showing 176-200 of 601 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MG Maria G. Assistant Manager Real Estate Used the software for: Less than 6 months ### "1ST time resman user" September 2, 2023 5.0 Pros User friendly and important information is easily accessible. Cons I am sure I need to continue my training to become more familiar with the Resman feature, but at this time what i like least is exporting information to excel and creating letter and documents from this. Review Source Response from ResMan September 22, 2023 Thank you for sharing your feedback using ResMan! We're happy to hear that our solution is user-friendly and accessible for you and the team. I'll be sure to share your additional feedback with the team to help improve your experiences in the future. Thank you again for sharing! JO Jaimie O. Pricing Manager/Resman Troubleshooter Real Estate Used the software for: 2+ years ### "Smoothest Software Out There!" August 13, 2020 4.0 Overall positive! Pros Instead of having different modules added on in an attempt to stay updated, REsman has a smooth, fully integrated platform that is user friendly and was easy (relatively) to install. We appreciate their ability to use integration partners, rather than forcing their customers to use ONLY their product, especially to integrate with our own website, insurance partner etc. This allows us more flexibility and control over which services we choose to use. They are one of the friendliest softwares for our on-site teams and have super good help videos and instructions. They are easy to get along with and I predict they will give Yardi and Onesite a run for their money. I highly recommend! Cons The accounting processes did not mesh quite as well, but our accounting department was able to come up with work arounds that satisfied them. Customer service used to be above expectations, but I think they have had some turnover and although I do think their customer service reps are polite and effective, we are not likely to get our issues resolved in less than 1 to 2 weeks now. Reason for choosing ResMan It filled all our desires at a great price. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) WE wanted to be able to use an integration with out own website, and we were looking for a software that was more user friendly and had a smoother operating platform. And price, of course. Review Source AG Aminah G. Accountant Accounting Used the software for: 1-2 years ### "Resman, alternative to expensive competitors" October 5, 2018 4.0 Every accounting software has its loopholes but the difference is how the software company make use of any loopholes reported. With Resman, they have people dedicated to improving their software and they welcome suggestions and observation. Then they don't take that lightly. They discuss it with their development team and find a solution immediately. Other software company may listen but they may not take action according to expectation. I have been using Resman for almost two years now and so far, I do not have any significant complaint yet. I give them 4 out of 5 stars. The missing one star, being the room for more improvement. Pros I like the fact that they have dedicated friendly Customer service who would be there for you by email, by chat and by phone specially when Resman is new to you and trying to learn its features. Compared to other accounting software I have used, I would most likely recommend Resman to others. I also like the fact that they take criticism and reported loopholes constructively to improve and develop their software better to be more competitive. Another this I like about Resman is they help you when you set up the books at its initial stage. Cons Initially, I did not like the bank rec modules, but it looks like my problem with it has been addressed. I also least like the transaction categories because when you create charges, you think the category you chose would flow through the financial reports, but not all the time. It depends on how the transaction categories are being set up. If they were set up incorrectly, then your reports will not be correct and you will end up doing a journal entry to correct them and it is not efficient in a way. Garbage in, garbage out, sort of. What I would like to see is when you create charges, you should be able to choose from the chart of accounts directly, and not from the transaction categories. Review Source Response from ResMan December 11, 2018 Aminah, Thank you for two years of loyalty and understanding. We have come a long way and as we continue to grow, expect us to be even better! --Dennis Behrman, SVP of Marketing | dennis.behrman@myresman.com VH Veanessa H. Senior Portfolio Manager Real Estate Used the software for: 2+ years ### "ResMan Fan" September 15, 2023 5.0 Excellent! Pros User-friendly, cost-efficient, and ease to train. Cons Integration partner processes could be improved. Reason for choosing ResMan Cost efficient Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Improved financial tracking. Review Source Response from ResMan September 22, 2023 Thank you so much for sharing your experience using ResMan! We're so happy to hear that our solution has been user-friendly, cost-efficient, and easy to train on. Those words speak volumes and we can't thank you enough for sharing with us. Our goal is to make sure our solution is intuitive for anyone, no matter what role they're in. Thank you again for your feedback! Have a wonderful day! SV Shelley V. Accounting Manager Accounting Used the software for: 2+ years ### "Resman" November 7, 2023 5.0 Very pleased with this product - I have been here 26 years and this multi family product is the best one that is out there Pros Ease of use - all areas are covered - communication is solid Cons Nothing really - its been so easy setting into the use of Resman - its always been functional Review Source Response from ResMan December 14, 2023 Hello Shelley, thank you so much for taking the time to review ResMan. We're happy to hear the platform is user-friendly and overall has all the functionality you need to succeed in your role. It means a lot that we're your preferred property management software with the experience you've shared. Thank you for sharing your insights with us. Have a fantastic day! FR Francisca R. assistant manager Executive Office Used the software for: 1-2 years ### "Assistant Manager Review" November 8, 2023 4.0 I have worked with various softwares and I appreciate how easy it is to understand and learn Resman Pros It is user friendly. Cons One of the main things that can be frustrating is, I found that when residents are transferred from one unit to another, when the resident attempts to pay rent for their new apartment, due to them using the same email for both apartments it doesnt allow them to pay rent at their new unit because their email address is attached to their old unit. I feel that once the move out rec is done it should void the resident form their previous unit that they transferred from. Review Source Response from ResMan December 14, 2023 Hello Francisca, thank you so much for taking the time to review ResMan. We're happy to hear the platform is user-friendly and easy to understand compared to other solutions you've used in the past. I'll be sure to share your additional feedback regarding transfers with the team to help improve the experience in the future. Thank you for sharing your insights with us. Have a fantastic day! MT Michael T. Operations Specialist Real Estate Used the software for: 6-12 months ### "Getting Better, but not there yet" October 5, 2018 3.0 Overall, I think ResMan is TRYING to get in the game, but I wish it could happen a little(or a lot) quicker. Our account rep and support team are always great, they really do try their best to make all of our Property Management Softeware dreams come true. I REALLY want to love ResMan, I am hopeful that the future will show some drastic improvements! Pros It is somewhat easy to use, the dashboard is attractive and doesn't look sterile and cold like OneSite. The support team needs to be larger, but the team they have definitely does their best to react quickly and puts in requests for enhancements when we can not be helped. They are always friendly and upfront on what is coming and what they are trying to improve. Cons Too much double work, for instance to add lease term options you must add the property to the lease terms desired under Admin, Settings AND add the lease term under Property, Unit Type. As an Admin that the Regionals/Site Team depend on it is imperative that requests be taken care of swiftly and almost every task in ResMan requires an absorbent amount of time on the back end. Easy Lease, there is nothing easy about this.... from the set up to the use at the site level. Entarata has been my favorite with inline applications/leasing as far as ease of use and customer experience. Real Page wins over ResMan in this area as well. It feels like the software was designed by out of industry people, alot of things just don't make sense. For example if you want to require that applicant's enter their email address to complete the application(which OF COURSE this should be a required field when you are using online lease forms/apps) you can not exclude non-lease holders or children. Everyone in the household has to have an email entered.... Review Source Response from ResMan October 12, 2018 Hi Michael. Thank you for your review. Everyone at ResMan loves First Choice. We'll be reaching out to you directly to address your concerns. We have some great stuff around the corner that should put a smile on your face. We're working hard to make it the best software you'll ever use. Please always feel free to reach out...we're here to help. --Dennis Behrman, SVP of Marketing MS Mikayla S. Assistant Manager Real Estate Used the software for: 1-2 years ### "We Love Resman " November 3, 2023 5.0 I like using resman, very user friendly and easy to stay organized on day to day tasks Pros I am happy we switched to resman, everything is easy for me to stay organized with on my day to day leasing and managing tasks. Cons Currently I do not have any cons and I have been using resman for over a year now. This is my 4th software and by far my favorite. Switched from [Entrata](https://www.capterra.com/p/20372/Entrata/)[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[One.site](https://www.capterra.com/p/248721/Onesite/) My company owners switched so we could have more accurate reports and so we could all stay well organized without adding a million steps to do so. Review Source Response from ResMan December 14, 2023 Hello Mikayla, thank you so much for taking the time to review ResMan. We're glad to hear the platform is user-friendly and allows you to operate more efficiently day-to-day to help you succeed in your role. It means a lot that we're your platform of choice when it comes to property management software. Thank you for sharing your insights with us. Have a fantastic day! JM Joshua M. Assistant Manager Hospitality Used the software for: Less than 6 months ### "ResMan Rocks!" September 11, 2023 5.0 My favorite software for property management so far! Pros I really love the delinquent accounts organization as well as the renewal tracker which greatly helps my position in tracking this information daily without having to pull different reports. Cons Applicant/Prospect guest cards. The integration with MeetElise needs some improvement. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Switched different company Review Source Response from ResMan September 22, 2023 Thank you so much for sharing your experience using ResMan! We're so glad that our delinquent accounts organization and renewal tracker help you in your day-to-day to be the best in your role. That's the goal! I'll be sure to share your additional feedback with the team to help improve future experiences. Thank you again for sharing with us! CC Carolyn C. Property Manager Real Estate Used the software for: 2+ years ### "Great job Resman" October 26, 2023 5.0 Great Pros Easy to access.I learned this program and my VP's and Regional Managers call me to ask how to do something in Resman, I took detailed notes when trained. Cons I have not issues with Resman at all, I think it's easy to use. Review Source Response from ResMan December 14, 2023 Hello Carolyn, thank you so much for taking the time to review the ResMan platform. We're glad to hear that the platform helps you to do the best you can in your role. Thank you for sharing your insights with us. Have a fantastic day! KV Krissy V. Investment Manager Real Estate Used the software for: 2+ years ### "ResMan- Leading Software for Property Manager" September 18, 2019 5.0 We use Resman as our Property Management software for our community of 282 apartments. It has been an amazing software to use so far, and myself and the team are very impressed with it. Pros The best part about ResMan is how user friendly it is. It was quick to learn and easy to communicate with residents. It also has an excellent, clean interface. It looks much more advanced than other property management software I've used prior. Cons I feel like this software isn't easy to pull specific reports. It could just be a training issue, but some reports I used to be able to access immediately are more difficult to find. Switched from [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) Our corporate office had us make the switch in order to increase productivity company wide. Our prior software was not serving as a useful tool for the company compared to what ResMan had to offer. Review Source Response from ResMan October 8, 2019 Thank you for taking the time to leave feedback. We work very hard to make sure our property management platform is built with ease-of-use in mind. Regarding pulling reports, we recently launched an all-new support portal, here you can access hundreds of knowledge articles and familiarize yourself with reporting functions in our platform. You can also chat live with a support agent during operating hours if you ever need some additional help pulling reports. Thanks again for the feedback. Aaron Trujillo Sr. Digital Marketing Manager DM Donna M. Manager Real Estate Used the software for: Less than 6 months ### "Resman, Number 1!!!!" September 1, 2023 5.0 If we are talking about customer service, I cannot say how awesome they all are. They are friendly but professional. You feel like they care and they are great at taking the the time to show and tell you exactly what to do and how to fix something we have messed up. Most people are ready to complain but when it comes to letting you know how great of service they all, they don't both but not me. I couldn't do without them, they are the BEST!!!!!! Pros Resman is easy to locate and work. Can get all the information needed everyday about residents, invoices and day to day questions Cons I don't have any cons. Once in awhile I get stuck and don't have an answer and when that happens I go to the pros, Resman customer service Review Source Response from ResMan September 22, 2023 Thank you so much for sharing your experience using the ResMan platform with us! We're glad to hear that our solution is intuitive and allows teams to focus on their community, and not trouble with their software. We appreciate the kind words and hope you have a wonderful day! SM Samantha M. Property Manager Real Estate Used the software for: Less than 6 months ### "Great for Affordable Housing" September 7, 2023 5.0 Pros I like that Resman has the ability to apply late fees automatically and the quick qualify feature that quickly checks income and shows what set-aside the applicant would potentially qualify for. I like the TIC creation and how easy it is to follow, it's made a huge difference not having to do them by hand. Cons I feel that the integration with AvidXchange could be better as I have noticed before avid, when a P.O was converted to an invoice the P.O would change to "completed" and disappear from your active "approved" queue of P.Os. With avid, these P.Os hang out and it can get confusing if not paying close attention. Review Source Response from ResMan September 22, 2023 Thank you so much for sharing your experience using ResMan! We're so glad that our solution has been helpful for you in the Affordable Housing space as this has been a top priority for us. We hope it helps allow you to put more focus on your residents and the community, instead of issues with your software. That's the goal! I'll be sure to share your additional feedback with the team to help improve future experiences. Thank you again for sharing with us! MH Misti H. Property Management Management Consulting Used the software for: 1-2 years ### "Great Property Software" September 6, 2023 5.0 Pros This software is very easy to learn and extremely easy to use Cons I have only been using it for the past 2 years but has been very easy to learn Switched from [ONEsite](https://www.capterra.com/p/225682/ONEsite/) Change in ownership Review Source Response from ResMan September 22, 2023 Thank you so much for sharing your experience using ResMan! We're so glad that our solution was easy to learn and use to become the best you can be in your role. That's the goal! Thank you again for sharing with us! VR Verified Reviewer Portfolio Manager Real Estate Used the software for: 2+ years ### "Resman Feedback " November 3, 2023 5.0 Overall experience has been positive. We rarely have issues, it is easy to teach and learn. Just very happy with it Pros Cloud based product that is extremely user friendly. Cons Sometimes support is frustrating but not to the point of default Review Source Response from ResMan December 14, 2023 Hello! Thank you so much for taking the time to review ResMan. We're glad to hear the platform is user-friendly and helps you to be successful in your role, and that overall you've had a positive experience with us. I'll be sure to share your additional feedback with the team to help improve the experience in the future. Thank you for sharing your insights with us. Have a fantastic day! JM Jamie M. Controller Real Estate Used the software for: 2+ years ### "Resman Lover" October 26, 2023 5.0 Pros Resman is easy to use, and if I cannot figure something out, the library of information is plentiful. It is easy to search and find the relevant information I need. Customer Service is top-notch. There are many other services that integrate with Resman. Overall, this is the best property management system that I have ever used and I have been in the industry just shy of 20 years. Cons Sometimes it will glitch and if a manager and I are sharing screens, I may not have the same updated data. This is easily resolved by restart or a fresh day. Switched from [CYMA Financial Management](https://www.capterra.com/p/811/CYMA-Financial-Management/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) New company Review Source Response from ResMan December 14, 2023 Hello Jamie, thank you for taking the time to review the ResMan platform. We're ecstatic to hear the positive experience you've had with us compared to other platforms! We appreciate you sharing your insights with us. Have a great day! MJ Malikah J. Property Manager Real Estate Used the software for: 2+ years ### "LOVE IT!" November 3, 2023 5.0 Pros I like that it user friendly. Very easy to navigate Cons There are no issued that i have when I use the system. Review Source Response from ResMan December 14, 2023 Hello Malikah, thank you so much for taking the time to review ResMan. We're glad to hear the platform is user-friendly and easy to navigate to help you be successful in your role. Thank you for sharing your insights with us. Have a fantastic day! MG MaryAnn G. Community Manager Investment Management Used the software for: 6-12 months ### "Great quality Program " October 26, 2023 5.0 Our overall experience has been wonderful. Coming from using other programs and comparing them to ResMan. We can honestly say that the simplicity of using this program has helped the smooth operation of our property. Pros We love how easy and simple it is to use the program. You have quick links that allow you the fast way to give information or get any information that is needed. You don't waste a lot of time trying to find a resident or unit with you quick links. The delinquency tracking is amazing as well. We have had the best outcome with ensure that our residents are paying on time and getting information out to those who might have fallen behind. Cons I feel that there is very little to not like about ResMan. We enjoy most of what the product gives. Review Source Response from ResMan December 14, 2023 Hello Mary, thank you so much for taking the time to review the ResMan platform. We're so happy to hear that ResMan helps enable its users to be the best they can in their roles, and that the ease of use is a highlight for the team. Thank you for sharing your insights with us. Have a fantastic day! VR Verified Reviewer SQL Database Administrator Real Estate Used the software for: 2+ years ### "Excellent for SMB's not enterprise ready" October 12, 2018 3.0 We have been using ResMan for a couple of Affordable communities and have enjoyed the ease of use and the layout of the affordable module. We are a larger organization and though it is an excellent product that I would recommend to those in the SMB market or new to property management, it is not quite what I would consider a competitor for enterprise systems, like Yardi Voyager, but better than Realpage OneSite. If you are looking for something robust and engaging for your communities then I would give ResMan chance. If you are looking for something with a stronger emphasis on accounting, investment management, and customization then you might want to consider other options. Pros The software has a strong focus on the resident and operations of the community. The layout is simple and easy to understand. Good PM and resident accounting. Cons The accounting side is not quite there for investment management, ownership, or advanced enterprise level accounting. The options to customize or create custom reports is difficult and a large learning curve for non-technical users. Review Source Response from ResMan October 17, 2018 Dear Sir or Madam, Thank you for your feedback and thank you for being a loyal customer. We are happy to hear that ResMan has made managing your Affordable communities much simpler. We are also very excited about where we are headed in terms of our accounting and reporting features. Stay tuned. In the meantime, if you need additional assistance or help reaching a specific goal, reach out to me and I can get you connected with our support team. --Dennis Behrman, SVP of Marketing | dennis.behrman@myresman.com CC Crystle C. Manager Real Estate Used the software for: 2+ years ### "Management" October 31, 2023 5.0 like it Pros Ease of use and everything is easy to find when looking Cons Slow when everyone is on and the screen just sits there and loads Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) 2019 Review Source Response from ResMan December 14, 2023 Hello Crystle, thank you so much for taking the time to review the ResMan platform. We're happy to hear that it is user-friendly and you can find what you need easily. I'll be sure to share your additional feedback with the team to help improve the experience in the future. Thank you for sharing your insights with us. Have a fantastic day! DG Diane G. Community Manager Real Estate Used the software for: 2+ years ### "ResMan Rocks" September 11, 2023 5.0 I learned ResMan quickly. Easy access to rent posting, reports, and overall super! Pros ResMan is one of the best softwares I have ever used. Tech Support is very helpful as well.Great personality on the other side Cons None- I have not run across anything that ResMan tech support could not fix. Switched from [ONEsite](https://www.capterra.com/p/225682/ONEsite/) New owners Review Source Response from ResMan September 22, 2023 Thank you so much for sharing your experience using ResMan! We're so happy to hear that our team has been able to help and support you through onboarding with ResMan! That's the goal! Thank you for the kind words and I'll be sure to share with the team. We appreciate you sharing with us! CS Chris S. Community Manager Real Estate Used the software for: 2+ years ### "Best Value" October 26, 2023 5.0 I have been using ResMan for more than 5 years now with various organizations and different features. I love the system as a whole and would 100% recommend over any other PMS. Pros I enjoy the ease of use and the workflow to better guide my team. Cons Creating custom reports is sometimes difficult to do on your own. Review Source Response from ResMan December 14, 2023 Hello Chris, thank you for taking the time to review the ResMan platform. We're glad to hear the workflow and ease of use benefits you in your role! We appreciate you sharing your insights with us. I'll be sure to share your additional feedback with the team to help improve the experience in the future. Have a great day! KR Kailey R. leasing agent Real Estate Used the software for: 2+ years ### "ResMan is very useful in my industry " September 6, 2023 5.0 Pros helps keep me organized and helps me keep in better touch with customers Cons goes off line every once in a while but never last more then 5 mins Review Source Response from ResMan September 22, 2023 Thank you so much for sharing your experience using ResMan! We're so glad that our solution helps you stay organized and stay in touch with your customers, hopefully allowing you to put your focus on your residents and the community, instead of issues with your software. That's the goal! I'll be sure to share your additional feedback with the team to help improve your future experiences. Thank you again for sharing with us! JR James R. Resident Service Manager Real Estate Used the software for: 6-12 months ### "ResMan" September 18, 2023 4.0 I enjoy using ResMan but sometimes it can be buggy and glitch out. Such as only pulling up the unit you have open, regardless of what you type in the search bar, and sometimes it takes forever to load (rarely). Pros The boardroom displays everything you need to know about your property and Leasing Consultants can see how the property is doing overall. Cons It is not all-in-one and does not include everything; you have to use other applications for different features. Switched from [Entrata](https://www.capterra.com/p/20372/Entrata/) Changed companies Review Source Response from ResMan September 22, 2023 Thank you so much for sharing your experience using ResMan! We're very excited to hear that our BoardRoom allows you the visibility you need to effectively succeed in your role! That's the goal! I'll be sure to share your additional feedback with the team to help improve future experiences. If there is a partner or integration that you would like to incorporate within our solution, feel free to reach out to your account team and they can provide you helpful feedback, as ResMan wants to make sure our partners have the power of choice. Thank you again for sharing with us! KB Karen B. CEO Real Estate Used the software for: 1-2 years ### "Growing Painfully" October 12, 2018 3.0 I am very frustrated with the Affordable side of Resman. It takes a long time to get them to correct issues and often they do not get done. Some of their support staff are exceptional and others have no clue. Pros I like that Resman works well with offices that run multiple properties. It is easy to move from one property to the next and to move resident between properties. It also has a good selection of reports. Cons Resman does not handle many of the affordable property tasks very well. Doing recerts and renewals is very confusing and is not working the way it should. They don't seem to have a good grasp on the Affordable Housing needs. They are working to correct these, but it is a slow process. Review Source Response from ResMan October 17, 2018 Hi Karen, Thank you for sharing your thoughts. As you know, we have grown from a small startup with almost no resources. Oftentimes, rapid growth comes with growing pains like the ones you mentioned. Over the past 9 months, we have made substantial investments in our affordable edition. Expect to see those improvements rolled out over the next 3 months. We worked with one of the largest providers of affordable housing to make the best available product and we're wrapping up that work now. Furthermore, our growth has required additional staff for the customer success team and we have high expectations. My hope is that you're experiencing the tremendous team we have now, as well as those who are still getting up to speed. I'm happy to connect offline and help however I can. Expect one of our customer success leaders to reach out soon. Thanks for choosing (and sticking with) ResMan. --Dennis Behrman, SVP of Marketing | dennis.behrman@myresman.com Talk to a Capterra advisor for free and get results within 15 minutes.