# ResMan Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ResMan the right Property Management solution for you? Explore 601 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135182/ResMan/reviews --- ResMan 4.6 (601) [View alternatives](https://www.capterra.com/p/135182/ResMan/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ResMan Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews TY Tammy Y Managing PartnerCommercial Real Estate, 2 - 10 employeesUsed the software for: 1-2 years. “It allows us to track activity clearly, maintain clean audit trails, control access, and report accurately without duplicating work.“ January 26, 2026 NW Nicole W Assistant ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “That said, there are occasional performance issues, such as freezing when toggling between screens or tabs taking longer to load. While these delays can be frustrating at times, the platform’s strengths still outweigh its drawbacks.“ February 12, 2026 TB Tammy B Assistant Property ManagerReal Estate, 51 - 200 employeesUsed the software for: Less than 6 months. “ResMan offers quality reports and the ability to export reports to a multitude of formats, making it easy to create forms and spreadsheets.“ May 9, 2025 CR Claudia R PrincipalReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “It logs me out in only a few minutes even while I am working on it so this is inconvenient especially when reviewing financials which requires me long time logged into Resman.“ January 26, 2026 AH Alexis H Assistant Manager and Leasing AgentReal Estate, 201 - 500 employeesUsed the software for: 1-2 years. “I love that you can add pictures of your residents’ faces, their pets, and even their cars, which makes it easy to identify them.“ January 13, 2026 NW Nicole W Assistant ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “There are also times when tabs take longer than expected to load, especially when switching between multiple sections. Although this doesn’t happen constantly, it can be frustrating when trying to complete tasks efficiently.“ February 12, 2026 TY Tammy Y Managing PartnerCommercial Real Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Like any robust system, it requires discipline and proper processes, but when used correctly it supports efficiency, accountability, and scalable operations.“ January 26, 2026 WF W. Carolina F leasing AgentReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “One thing I find limiting is the restricted access to certain functions. While I understand this may be due to company policy, there are some basic tasks like deleting a document uploaded in the wrong section or creating folders to better organize files that I feel should not require additional permissions.“ July 31, 2025 ## Showing most helpful reviews Showing 1-25 of 601 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Isabel P. Assistant Leasing Manager Real Estate Used the software for: 6-12 months ### "The Ease of Resman!" February 3, 2025 5.0 Helps manage leads, applications, and resident communication efficiently. Allows users to tailor processes to their specific property management needs. Pros The platform is easy to navigate, making it accessible for both new and experienced users. Cons Just small things like that availability list does not put things in dated order. There is no place on the individual account to add notes about the residents. Review Source JL Josephine L. Regional Manager Real Estate Used the software for: 1-2 years ### "Amazing Support" May 15, 2025 5.0 My overall experience with ResMan has been wonderful. I'm happy we decided to partner with them. Pros I love all the help center. Most answers can be found in the articles, but if you're having trouble finding what you're looking for the support team is amazing. Cons If you make a mistake on a bank reconciliation the only way to fix it is to delete and redo all the bank reconciliations that happened after the one that you have to fix. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Better deal for the features/reports we were interested in, especially integrations. Review Source LJ Lynee J. Executive assistant to the president of ABC Real Estate Used the software for: 1-2 years ### "Need improvement on customer service " October 14, 2025 3.0 Software is good overall, customer service is terrible. I would give a higher rating if they would call us back for customer service tech issues. Pros Reporting features, tenant profile, the software is laid out well. I like the ledger and recurring charges. Cons They have terrible customer service, they don’t answer and won’t call us back to answer our questions. Review Source RG Ray G. Assistant Manager Investment Management Used the software for: 2+ years ### "A Steep Learning Curve That Leveled Out" January 26, 2026 5.0 It was challenging at first, especially trying to find and navigate through all the different tabs and features. The layout felt overwhelming in the beginning, and it took time to understand where everything was located. However, as I became more familiar with the system, it started to feel less complicated and more intuitive. Now, it truly feels like my own ecosystem, where each tab has a clear purpose and fits into my workflow. What once seemed confusing has become second nature, making navigation faster and more efficient with regular use. Pros The accessibility of the platform is one of its strongest features. I really appreciate how all third-party tools are fully integrated, eliminating the need to constantly switch between different applications or systems. Having everything centralized in one place makes navigation intuitive and significantly improves efficiency. Tasks that would normally take extra time feel much smoother and more streamlined. The integrations work seamlessly, without interruptions or compatibility issues, which enhances the overall user experience. This level of accessibility not only saves time but also reduces complexity, making the platform easier to adopt and use daily, even for users with varying levels of technical expertise. Cons With the new update, I don’t like how the boardroom view is zoomed in. The increased zoom makes it harder to see the full layout at once, which affects overall visibility and ease of use. Important details feel cramped on the screen, and navigating between sections now requires more scrolling and adjustments than before. This change disrupts the workflow that previously felt smooth and intuitive. While the update may have been intended to improve focus or readability, it instead reduces clarity and efficiency for users who rely on a broader view. A customizable zoom option would greatly improve this experience. Review Source SW Susan W. Accounting Director Real Estate Used the software for: 2+ years ### "Resman is a big success " May 14, 2025 5.0 Overall, Resman is a system that is easy to use and understand. No special in-house IT department needed. Customization of the reports is easy. We converted properties over several years ago and now bringing on new business as well. As a lead on the system, our team took the time to research and plan for the conversion. Planning and preparing on our part were a success as well. The partnership with Resman was a big success. Pros Resman is in one module and the training videos are easy to understand for new users. I have worked on ALL software systems in the industry and Resman is by far the best. Resman is not only a great software, but we have made great partnership relationships with interfaces through Resman. Our staff in accounting is kept lean giving our management company the ability to spend funds in other areas. Cons When bringing on new entities the set up process runs a little slow. We run at a very fast pace. Now we know to get the set up started ahead of our start date needed. Switched from [RealPage](https://www.capterra.com/p/183247/Real-Page/) Realpage was a nightmare. Disorganized and logging in and out of modules was not user friendly. Review Source MM Marilyn M. Property Management Real Estate Used the software for: 1-2 years ### "ResMan is the Best Property Management Software that I have used!" March 17, 2025 5.0 ResMan allows for easy use, great reports, good ways to "personalize" my dashboard to make moving around easier, integrates with MRI for our background checks, and the best part is the great customer service! Pros ResMan is such a user-friendly program with some great features (one that I like the most is the mass messaging that I can do through the software) plus great customer service! Whenever I have any question or an issue, I always get a very rapid response. Cons I have used many software programs and I honestly cannot think of one negative with this program. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Changed the property and the management company that I worked for. Review Source MS Marcell S. BI Specialist Real Estate Used the software for: 2+ years ### "Promising platform with room for improvement" May 9, 2025 5.0 Overall, ResMan has been a helpful tool for managing property operations, offering a solid foundation for day-to-day tasks. While we've encountered some challenges—particularly with system integrations—the platform shows potential, especially with continued improvements in technical reliability and customer service. Pros The interface is user-friendly for non-technical users, and the property management features work well for day-to-day operations. The support team is very helpful. Cons We've had cases where automatic user provisioning failed, directly impacting team productivity. Integration with other platforms like Anyone Home sometimes is unreliable. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) We switched from Yardi Voyager to ResMan to improve usability, streamline daily operations, and benefit from more modern and flexible features. Review Source AG Andrianna G. Marketing Coordinator Real Estate Used the software for: 2+ years ### "ResMan is Efficient and User Friendly! " May 12, 2025 5.0 Pros I enjoy the structure and user friendliness of ResMan. It allows for effective bulk communication and even offers step by step training kept at your disposal. The reports are also very helpful with the ability to also create customized reports. Cons There is not one thing I dislike about ResMan or would recommend to ResMan at this time. Alternatives considered [Entrata](https://www.capterra.com/p/20372/Entrata/) Reason for choosing ResMan We chose ResMan due to the efficiency, user friendliness and pricing. Switched from [RealPage](https://www.capterra.com/p/183247/Real-Page/) The switch was made due to the need of more efficiency, user friendly and pricing. Review Source LP Llinda P. Bookkeeper Accounting Used the software for: 1-2 years ### "Bookkeeper" May 12, 2025 4.0 I am very pleased and love using ResMan. Moving from property to property easy to maneuver around. Payments are easy to process. Pros Easy to use, the customer service team is AWESOME. the look of the software easy to read. Easy to move around in software Cons Does not provide some reports that our company needs. When you need to void a check, no option to have that on the check register. The knowledge center would be better if the wording would be easier to find what issue your having. When you type what you're looking for it will not bring up the topic you need. It would be great if there were options for Memorized transactions. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) software to make the process smoother and better for the tenants Review Source MG Mary G. Accounts Receivable Specialist Real Estate Used the software for: 1-2 years ### "ResMan - Growing to become the best in affordable housing software" July 17, 2025 4.0 The ResMan support team is awesome. They listen to concerns and feedback from their customers and make enhancements with the customer in mind. Overall, the software is well thought out and is a great asset to property management companies in the conventional area. I can see it becoming a great asset to companies with mixed portfolios once the necessary enhancements are implemented for Rural Development. Pros The software is easy to use and has a lot of information in the help section when you need a little more assistance or training. Cons The affordable housing product needs work to function with Rural Development and HUD reporting requirements. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Breeze has a lot of functional issues with mixed portfolios. Review Source DR DEBRA R. Assistant Manager Management Consulting Used the software for: 2+ years ### "SO USER FRIENDLY!!" May 9, 2025 5.0 EXCELLENT!!!!! I've worked with many different property apps and this one is the one I LOVE MOST!! Pros Its a very easy and user friendly app. I can navigate the system quiet easily. Everything is uniform and so easily accessed. Cons Nothing Now, you fixed what I was missing. I can click on the name in messages and go straight to their account. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Facility Manager](https://www.capterra.com/p/10009257/Yardi-Facility-Manager/) Switched from resman to another then switched back when i moved communities. Review Source VR Verified Reviewer Owner and Asset Manager Real Estate Used the software for: 2+ years ### "Resman best out of 6 different PM software brands I have used" January 19, 2026 5.0 Pros I have used 6 different Property Management software systems in my 10 year career as an asset manager. Resman is by far my favorite for overall ease of use and tracking KPI's. The dashboard is customizable which is beneficial when you only have a brief period of time for review. Pulling reports is far easier than Real Page or Yardi whose software is clunky. Cons Does not have graphs that are downloadable to show KPI trends. We used a proprietary software program called Fortress that had this on the landing page and it was visually very appealing. Review Source WCF W. Carolina F. leasing Agent Real Estate Used the software for: 6-12 months ### "Resman Honestly Review" July 31, 2025 5.0 I’ve been working with ResMan for about 6 months. I’m new to leasing, but the system has been very easy to use and navigate. There are still some functions I’m learning, but I definitely feel like I’m getting more confident with it every day. Pros ResMan has been a great tool for property management. It’s easy to use and helps me keep everything organized. I can quickly receive and track resident reports, and I love how multifunctional the platform is. So far, it’s been a very helpful and efficient system! Cons One thing I find limiting is the restricted access to certain functions. While I understand this may be due to company policy, there are some basic tasks like deleting a document uploaded in the wrong section or creating folders to better organize files that I feel should not require additional permissions. Aside from that, it’s a solid tool that makes property management much easier. Review Source TY Tammy Y. Managing Partner Commercial Real Estate Used the software for: 1-2 years ### "ResMan: Built for Process & Accountability and Property Success " January 26, 2026 5.0 ResMan is a strong, all-in-one operating system for multifamily that keeps leasing, accounting, and compliance in one place. It allows us to track activity clearly, maintain clean audit trails, control access, and report accurately without duplicating work. Like any robust system, it requires discipline and proper processes, but when used correctly it supports efficiency, accountability, and scalable operations. Pros Centralized communication for residents and property support staff. Also the communication between each department within the property management company. Cons The Mobil app. It needs to be setup to be more user friendly for residents and property support staff. Review Source MA Miguel A. Property Manager Real Estate Used the software for: 1-2 years ### ""ResMan Helps Keep Our Community Running Smoothly"" May 23, 2025 5.0 ResMan has definitely made our property management more efficient, and we look forward to seeing continued improvements and feature enhancements. Pros We've been using ResMan billing system at Stratton Park Apartments for some time now, and it has overall been a positive experience. The platform is user-friendly and helps streamline our billing, rent collection, and resident account management processes. It offers useful reporting tools and integration options that simplify daily operations. Cons Customer support is generally responsive and helpful, though there have been occasional delays in resolving more complex issues. We appreciate the system's consistency and the ability to easily track charges and payments. Review Source MC Max C. Marketing Director Real Estate Used the software for: 2+ years ### "Marketing Director" July 15, 2025 5.0 In the past we had many issues with application errors and down time, however now, the system is much smoother. Pros Once you get the hang of it, the system is very intuitive. All solutions are available in one place. Cons It takes a while to catch on. The new interfere is a little easier to grasps. As well, there is no built in CRM system. Review Source AM Andrea M. Property Manager Real Estate Used the software for: 2+ years ### "Great Platform" October 23, 2025 5.0 I like it, has a modern touch to management details and integrates well with all lease documents and screenings. Pros The ease of use and lease management. The system is very easy to navigate and train new staff. The systems set up for support is nice too. Cons It's a huge inconvenience when the random shut down/delay of the website happens. It's frustrating, but luckily it doesn't last long. Review Source EO Esther O. Manager Management Consulting Used the software for: 2+ years ### "Property Manager" September 16, 2025 5.0 Accounting, daily operations, month end close, resident relations, leasing and applications, renewals, etc Pros Customer support, very user friendly, easy navigation through the software, but most of all, we can communicate in various ways (email, text) Cons Nothing at the moment. It might be because I have all the necessary things to run business. I will update my review once I do Review Source JM Jamaria M. Leasing Consultant Investment Management Used the software for: 1-2 years ### "5 Star review " September 12, 2025 5.0 A really good and easy experience. Resman has never ever gave me any issues, it is safe, easy, and good to move around Pros How easy it is to look up residents and here are many different tools resman gives you to use and look up things such as renters' insurance and you can see how many units that are left to lease. Cons There is nothing I dislike about Resman. I have no bad opinion on Resman it's self I think it is a great software system to look up residents Review Source LN Linda N. Manager Accounting Used the software for: 1-2 years ### "My Resman experience!" May 19, 2025 5.0 Since December of 2020 I have been using Resman and I really like it. Makes reports available and easy to understand. Pros The accuracy of getting things done. Reporting made easy, everything titled for quick access. Everything easy to find. Cons It's all good, once I learned it. The learning process took some time, but made easy once I learned. Review Source VP Vanessa P. Leasing Consultant Real Estate Used the software for: 1-2 years ### "Highly Recommend Resman" May 19, 2025 5.0 I like Resman very much, of course it isn't perfect but it is easy to catch on and easy to navigate during daily uses. Pros Nothing is "permanent" in the sense of, if you make a mistake there are easy steps to be able to either reverse it or counter what was done. It is also very user friendly; easy to find what you need even if you've never used it before. Cons The reports for leasing is kind to read and navigate. Example, trying to find accurate number of tours and who toured is hard to find clearly and accurately. Review Source PG Patricia G. Leasing Agent Management Consulting Used the software for: 1-2 years ### "Certifications " September 9, 2025 5.0 Pros Resman is great with keeping everything organized when it comes to all the different tabs. The change of the boardroom is much better. Cons Creating 2 different move in certification can't happen. It makes up hard to submit tax credit move in paperwork. Review Source RP Roberto P. Financial Analyst Real Estate Used the software for: 1-2 years ### "Good but the excel should be better " August 12, 2025 4.0 A good experience and a way to show all the data in a way that all the people can move around the page. Pros All the reports, the way the data is show and how all the flow of the app moves it all the properties. Cons When you get the reports in excel it´s not super clean and we need to modify a lot top get a better analysis of the data Review Source MK Michelle K. Relocation Specialist Real Estate Used the software for: 1-2 years ### "Gets the Job Done!" August 5, 2025 5.0 I overall had a positive experience . The dashboard is user friendly. It helps simplify daily property management tasks like leasing, rent track and maintenance coordination Pros It's user friendly from leasing to maintenance and reporting everything is centralized in one platform Cons The system takes a long time to download reports. Certain tasks that should be quick -like pulling traffic Review Source SC SUSAN C. manager Commercial Real Estate Used the software for: 2+ years ### "Happy Manager" May 14, 2025 5.0 Great! I have never experienced any down time with Resman. It has alot of options and your staff is willing to add features at any time Pros Its very easy to use. I like being able to open a new sign in page to access something I forgot to do and it holds memory of what iI was doing. Cons I'll have to think about this question. Because I can't think of anything. Maybe the only problem I've had is it can't match my apartment numbers with my TAA numbers. 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