# ResMan Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ResMan the right Property Management solution for you? Explore 602 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/135182/ResMan/reviews --- ResMan 4.6 (602) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ResMan Ease of use 4.6 Customer Service 4.4 ## Pros and Cons in Reviews TY Tammy Y Managing PartnerCommercial Real Estate, 2 - 10 employeesUsed the software for: 1-2 years. “It allows us to track activity clearly, maintain clean audit trails, control access, and report accurately without duplicating work.“ January 26, 2026 NW Nicole W Assistant ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “That said, there are occasional performance issues, such as freezing when toggling between screens or tabs taking longer to load. While these delays can be frustrating at times, the platform’s strengths still outweigh its drawbacks.“ February 12, 2026 AH Alexis H Assistant Manager and Leasing AgentReal Estate, 201 - 500 employeesUsed the software for: 1-2 years. “I love that you can add pictures of your residents’ faces, their pets, and even their cars, which makes it easy to identify them.“ January 13, 2026 CR Claudia R PrincipalReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “It logs me out in only a few minutes even while I am working on it so this is inconvenient especially when reviewing financials which requires me long time logged into Resman.“ January 26, 2026 TY Tammy Y Managing PartnerCommercial Real Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Like any robust system, it requires discipline and proper processes, but when used correctly it supports efficiency, accountability, and scalable operations.“ January 26, 2026 NW Nicole W Assistant ManagerReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “There are also times when tabs take longer than expected to load, especially when switching between multiple sections. Although this doesn’t happen constantly, it can be frustrating when trying to complete tasks efficiently.“ February 12, 2026 NS Nanees S Property and Lease AdministratorCommercial Real Estate, 2 - 10 employeesUsed the software for: 1-2 years. “A great software for property owners and property managers that provides so many features to allow customizable reports.“ January 29, 2026 WF W. Carolina F leasing AgentReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “One thing I find limiting is the restricted access to certain functions. While I understand this may be due to company policy, there are some basic tasks like deleting a document uploaded in the wrong section or creating folders to better organize files that I feel should not require additional permissions.“ July 31, 2025 ## Showing most helpful reviews Showing 1-25 of 602 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Isabel P. Assistant Leasing Manager Real Estate Used the software for: 6-12 months ### "The Ease of Resman!" February 3, 2025 5.0 Helps manage leads, applications, and resident communication efficiently. Allows users to tailor processes to their specific property management needs. Pros The platform is easy to navigate, making it accessible for both new and experienced users. Cons Just small things like that availability list does not put things in dated order. There is no place on the individual account to add notes about the residents. Review Source SW Susan W. Accounting Director Real Estate Used the software for: 2+ years ### "Resman is a big success " May 14, 2025 5.0 Overall, is a system that is easy to use and understand. No special in-house IT department needed. Customization of the reports is easy. We converted properties over several years ago and now bringing on new business as well. As a lead on the system, our team took the time to research and plan for the conversion. Planning and preparing on our part were a success as well. The partnership with Resman was a big success. Pros is in one module and the training videos are easy to understand for new users. I have worked on ALL software systems in the industry and Resman is by far the best. Resman is not only a great software, but we have made great partnership relationships with interfaces through Resman. Our staff in accounting is kept lean giving our management company the ability to spend funds in other areas. Cons When bringing on new entities the set up process runs a little slow. We run at a very fast pace. Now we know to get the set up started ahead of our start date needed. Switched from [RealPage](https://www.capterra.com/p/183247/Real-Page/) Realpage was a nightmare. Disorganized and logging in and out of modules was not user friendly. Review Source LJ Lynee J. Executive assistant to the president of ABC Real Estate Used the software for: 1-2 years ### "Need improvement on customer service " October 14, 2025 3.0 Software is good overall, customer service is terrible. I would give a higher rating if they would call us back for customer service tech issues. Pros Reporting features, tenant profile, the software is laid out well. I like the ledger and recurring charges. Cons They have terrible customer service, they don’t answer and won’t call us back to answer our questions. Review Source NW Nicole W. Assistant Manager Real Estate Used the software for: 1-2 years ### "Straight Forward and Clear Cut" February 12, 2026 5.0 Overall, this product has been a valuable tool and has significantly improved my workflow. The user interface is clean, intuitive, and easy to navigate, making day-to-day tasks straightforward and efficient. Customer service is prompt, professional, and always willing to help, which adds to the positive experience. I also appreciate how easily accessible all necessary documents are, keeping everything organized and readily available. That said, there are occasional performance issues, such as freezing when toggling between screens or tabs taking longer to load. While these delays can be frustrating at times, the platform’s strengths still outweigh its drawbacks. Pros I’ve had a great experience using this product and truly appreciate how seamless everything feels. The user interface is clean, intuitive, and thoughtfully designed, making it easy to navigate without any confusion. Everything I need is exactly where I expect it to be. Their customer service is prompt, professional, and always helpful whenever questions come up. Cons While I’ve had a generally positive experience, there are a few areas that could use improvement. Occasionally, the system freezes when toggling between screens, which can interrupt workflow and cause minor delays. There are also times when tabs take longer than expected to load, especially when switching between multiple sections. Although this doesn’t happen constantly, it can be frustrating when trying to complete tasks efficiently. Review Source MS Marcell S. BI Specialist Real Estate Used the software for: 2+ years ### "Promising platform with room for improvement" May 9, 2025 5.0 Overall, has been a helpful tool for managing property operations, offering a solid foundation for day-to-day tasks. While we've encountered some challenges—particularly with system integrations—the platform shows potential, especially with continued improvements in technical reliability and customer service. Pros The interface is user-friendly for non-technical users, and the property management features work well for day-to-day operations. The support team is very helpful. Cons We've had cases where automatic user provisioning failed, directly impacting team productivity. Integration with other platforms like Anyone Home sometimes is unreliable. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) We switched from Yardi Voyager to to improve usability, streamline daily operations, and benefit from more modern and flexible features. Review Source MM Marilyn M. Property Management Real Estate Used the software for: 1-2 years ### "ResMan is the Best Property Management Software that I have used!" March 17, 2025 5.0 allows for easy use, great reports, good ways to "personalize" my dashboard to make moving around easier, integrates with MRI for our background checks, and the best part is the great customer service! Pros is such a user-friendly program with some great features (one that I like the most is the mass messaging that I can do through the software) plus great customer service! Whenever I have any question or an issue, I always get a very rapid response. Cons I have used many software programs and I honestly cannot think of one negative with this program. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Changed the property and the management company that I worked for. Review Source AG Andrianna G. Marketing Coordinator Real Estate Used the software for: 2+ years ### "ResMan is Efficient and User Friendly! " May 12, 2025 5.0 Pros I enjoy the structure and user friendliness of . It allows for effective bulk communication and even offers step by step training kept at your disposal. The reports are also very helpful with the ability to also create customized reports. Cons There is not one thing I dislike about or would recommend to ResMan at this time. Alternatives considered [Entrata](https://www.capterra.com/p/20372/Entrata/) Reason for choosing ResMan We chose due to the efficiency, user friendliness and pricing. Switched from [RealPage](https://www.capterra.com/p/183247/Real-Page/) The switch was made due to the need of more efficiency, user friendly and pricing. Review Source KC Kierstahn C. Assistant Manager Non-Profit Organization Management Used the software for: 2+ years ### "Resman for the WIN! " May 9, 2025 5.0 Again, it is very user friendly so coming from YARDI it is a dream come true. Very to the point and there aren't 10 steps to get one task completed. It also doesn't take forever to run all the reports needed for month end. Pros Extremely user friendly! Easy to access reports...The initial use of is simple, searching a person by name or apartment number is extremely helpful and it is the easiest to navigate in comparison to YARDI or Onesite. Cons Since we are a two phase property, there is no way to integrate the wait list. So, when someone gets on our wait list we have to manually enter it many times depending on the floorplan they are seeking. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) This was MANY years ago, 10+ years so I am unaware of the reasoning but I think it was a great choice! Review Source BR Biridiana R. Assistant Property Manager Real Estate Used the software for: 6-12 months ### "EXCEPTIONAL!!!" May 23, 2025 5.0 It's been great, I love it! not hard to learn, it provides you with tutorials and reman university!! Pros has been by far my favorite software. Costumer service when an issue arises, they are quick to respond and assist with help. From my position, collection and financials, Resman makes it easy to pull specific reports and contacting resident via text, email or calls. Cons You have to be careful with editing, making changes, because it can mess with financial reports. But it is still a great tool to ensure that everyone stays on top of their work and calculations. Switched from [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) Modern, keeping up with newer and modern ways to make work more efficient Review Source KG Kevin G. Director of Integrations Management Consulting Used the software for: 2+ years ### "ResMan is great!" July 9, 2025 5.0 I have been working with for 5 years. It is a great product, and they have a responsive team to support the product Pros is a great platform—extremely user-friendly, intuitive, and reliable for daily property management tasks. Cons Restrictions when creating new users limit flexibility in assigning roles and permissions Reporting customization can be limited without advanced knowledge Occasional lag during high-traffic times Integration with third-party tools sometimes requires manual workarounds Mobile functionality could be more robust Switched from [Yardi Elevate](https://www.capterra.com/p/251100/Yardi-Elevate/) I switched over to when I switched companies Review Source MB Mychal B. Leasing Consultant Real Estate Used the software for: 2+ years ### "Powerful system, but not always user-friendly" January 29, 2026 4.0 Overall, is a solid property management system that does a lot well, especially for managing leases, resident accounts, and reporting. It’s clearly built for larger portfolios and has the tools needed to run day-to-day operations efficiently. Once you learn the system, it becomes a dependable platform that keeps everything in one place. That said, there is a learning curve. Some processes take more steps than they should, and certain features aren’t always intuitive. It’s not the kind of system you can jump into without training, but once you’re familiar with it, it does its job well. Pros Powerful system, but not always user-friendly. This is where could improve. Some workflows feel outdated or overly complex, and newer users can feel overwhelmed at first. It’s functional, but not always intuitive. Cons is very thorough. It handles complex property operations, lease management, and reporting effectively, making it a strong system for professional property management teams. Review Source CR Claudia R. Principal Real Estate Used the software for: 2+ years ### "User friendly as an owner" January 26, 2026 5.0 User friendly as an owner even with the new layout. I can find all information I need and KPIs for performance review. Pros I am an owner with read-only access but I can find all information I need and it was easy for me to adapt to the new layout. Cons It logs me out in only a few minutes even while I am working on it so this is inconvenient especially when reviewing financials which requires me long time logged into . The search option could be more comprehensive Review Source JC Jessica C. Assistant Property Manager Real Estate Used the software for: 2+ years ### "ResMan Review" December 12, 2025 4.0 Pros is very user friendly, and offers many useful tools, all within one program. This program makes property management efficient and is a great value. They also have a very responsive customer support team! Cons They recently upgraded their software and it isn't quite as easy to navigate as it was previously. They still have a few things to fix, but once they do, I'm sure it will flow smoother. Review Source YR Yeimi R. Leasing Consultant Hospitality Used the software for: Less than 6 months ### "Makes Property Management Easier!" October 14, 2025 5.0 Overall, has made a big difference in how we manage our properties. It's reliable, easy to use, and cuts down on the time it takes to do routine tasks. It’s not perfect, but it’s better than other platforms we’ve tried. Pros The user interface is clean and intuitive, which makes daily property management tasks much faster. I especially appreciated how easy it was to track resident communication and maintenance requests. Cons Sometimes the reporting features feel a bit limited or require extra steps to customize. It would be helpful to have more out-of-the-box report templates. Review Source MC Max C. Marketing Director Real Estate Used the software for: 2+ years ### "Marketing Director" July 15, 2025 5.0 In the past we had many issues with application errors and down time, however now, the system is much smoother. Pros Once you get the hang of it, the system is very intuitive. All solutions are available in one place. Cons It takes a while to catch on. The new interfere is a little easier to grasps. As well, there is no built in CRM system. Review Source EO Esther O. Manager Management Consulting Used the software for: 2+ years ### "Property Manager" September 16, 2025 5.0 Accounting, daily operations, month end close, resident relations, leasing and applications, renewals, etc Pros Customer support, very user friendly, easy navigation through the software, but most of all, we can communicate in various ways (email, text) Cons Nothing at the moment. It might be because I have all the necessary things to run business. I will update my review once I do Review Source JR Jeany R. Property Manager Real Estate Used the software for: 2+ years ### "Confidence" May 27, 2025 5.0 I am confident with the software. Corporate and offer training. When you reach out to Help desk, they assist you. We are updated with changes when we first log in. Pros I like the reports that you can run. Easy to navigate through the categories and user friendly. The training they offer is great. Cons I like everything about it. Three is nothing I don't find easy to learn. One thing that can be improved is to stay awake longer. Review Source rS ramon S. maintenance supervisor Real Estate Used the software for: 6-12 months ### "maintenance supervisor " January 19, 2026 5.0 totally satisfied with how self explanatory it is every option n is a few clicks away and very efficient. Pros its so user friendly and easy to navigate i can go and pull reports and anything i need so fast and efficient Cons honestly is the best system on the market i used all types of software this is by far the best and will totally recommend . Review Source ML Maureen L. Property Manager Real Estate Used the software for: 2+ years ### "ResMan Review" May 23, 2025 5.0 I've worked with lots of different software's but is the most efficient and easily understandable. It's pretty straight forward and easy to train others. Pros It's very easy to learn, easy to train others well. It's efficient and straightforward. I like the resident profiles because everything is in one placee Cons Wish you could customize more, especially reporting. I do with the look of the software itself was more professional, the loud colors and fonts seem kind of juvenile. Review Source JS Jesus S. Technician maintenance Commercial Real Estate Used the software for: 1-2 years ### "Excellent job application " September 17, 2025 5.0 is easy of use and an excellent tool to do my work and leave everything recorded in my files. Pros Based on my experience using , I consider it to be a very useful tool for the development of my maintenance activities Cons I don’t have access to an option to add photos of the work I do and leave evidence of it, that is, a before and after Review Source AD Adel D. Property Manager Real Estate Used the software for: 2+ years ### "AGA Review" June 2, 2025 5.0 Overall, I enjoy using it. Easy to use. Most of the info we need is on the platform. I would definitely recommend this Software to other Property management companies Pros Easy to use for the Management Company and for Residents. I like that Residents can submit their work orders online and pay their rent with through . Makes it easier. Cons I wish I could Search Resident Vehicles by License Plate and Parking Permit numbers. It would make it easier to determine which cars belong in what parking spaces. Review Source PG Patricia G. Leasing Agent Management Consulting Used the software for: 1-2 years ### "Certifications " September 9, 2025 5.0 Pros is great with keeping everything organized when it comes to all the different tabs. The change of the boardroom is much better. Cons Creating 2 different move in certification can't happen. It makes up hard to submit tax credit move in paperwork. Review Source AR Antonio R. MFS Facilities Services Used the software for: 1-2 years ### "ResMan My Google " May 19, 2025 5.0 My experience the way I been using is been good. Like I said it has been really helpful for me on what I use it for. Pros That we get to interact with Residents. Get to inform Residents of any updates. We are able to check and see any Resident information. We are able to see any rentable items, Parking space etc. Availability status. Cons Haven't had any issues with . In Maintenance side we deal with it or I deal with is minimum. So far haven't run into any issue Review Source RP Roberto P. Financial Analyst Real Estate Used the software for: 1-2 years ### "Good but the excel should be better " August 12, 2025 4.0 A good experience and a way to show all the data in a way that all the people can move around the page. Pros All the reports, the way the data is show and how all the flow of the app moves it all the properties. Cons When you get the reports in excel it´s not super clean and we need to modify a lot top get a better analysis of the data Review Source AB Amanda B. Property Manager Human Resources Used the software for: 6-12 months ### "Its a good platform!" October 14, 2025 4.0 I really so like , There are a few things that could be done to make it more efficient but overall it is a great platform Pros Very detailed and organized, it has every category needed to find what you are looking for. So many different ways to help properties! Cons There are several glitches in the system, or things that I have to get over ridden so many times when its not actually needed. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.