# AxisCare Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AxisCare Software - reviews, pricing plans, popular comparisons to other Long Term Care products and more. Source: https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling --- # AxisCare Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AxisCare ## What is AxisCare? Designed for enterprise-level non-medical Personal Care and Medicaid agencies, AxisCare's award-winning, web-based scheduling and management software allows agencies to manage and grow with confidence. AxisCare's Scheduled Reports simplify reporting by automating generation with precise specifications, ensuring accurate data for critical business decisions. AxisCare's Veterans Affairs and Medicaid billing services streamline reimbursements. VA billing experts configure your system, prevent recoupments, and manage claim submissions with direct payments. Medicaid specialists deliver accelerated payments with clean EVV processing, reduce denials through claim scrubbing, and help explore additional revenue opportunities through waivers and MCOs. With robust scheduling, GPS Mobile App, EVV, hospitalization tracking, medication reminders, payment processing, and custom reporting, AxisCare is the easiest-to-use software in Home Care. ## What is AxisCare used for? [Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)[Long Term Care](https://www.capterra.com/long-term-care-software/) Overall rating Based on 728 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Pros & cons Intuitive and flexible usability Streamlined office staff coordination Recurring software glitches Manual billing and payroll challenges Starting price $200 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## AxisCare alternatives Highest Rated [4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (64)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/alternatives/) ## Who uses AxisCare? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and flexible usability 93% positive reviews out of 204 Most users comment ease of use allows quick onboarding, customization, and efficient navigation for all skill levels. Recurring software glitches 40% negative reviews out of 105 Some users report bugs and issues result in frequent system errors, slow responses, and inconsistent notifications or messaging. Streamlined office staff coordination 93% positive reviews out of 67 Most reviewers describe office staff management as improving organization, communication, and training for administrative teams. Alison S Owner, 11 - 50 employees. "It makes my job managing more seemy business organized and keeps things running smoothly." Manual billing and payroll challenges 41% negative reviews out of 63 Some reviewers indicate billing and payroll processes require manual intervention, lack integration, and cause confusion or errors. Comprehensive home care platform 100% positive reviews out of 34 Most reviewers indicate home care management offers effective scheduling, documentation, and critical data tracking for agencies. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduling 4.8 (71) 90.14% of 71 reviewers that rated this feature as important or highly important With this capability, you can easily create, adjust, and track recurring schedules, ensuring smooth operations for both clients and caregivers. Reviewers appreciate how user-friendly and flexible the scheduling tools are, making it simple to manage appointments and keep everyone informed. Client Management 4.6 (70) 82.86% of 70 reviewers that rated this feature as important or highly important AxisCare offers a comprehensive way to organize and access client information, care plans, and records in one place. Users think the system simplifies managing multiple clients, tracking care details, and keeping all necessary information easily accessible and up to date. Mobile Access 4.4 (69) 79.71% of 69 reviewers that rated this feature as important or highly important It gives you the flexibility to access schedules, clock in and out, and manage tasks remotely. Some reviewers find mobile access valuable for caregivers and staff, though a few mention limitations with app functionality and occasional location or support issues. HIPAA Compliant 4.8 (57) 84.21% of 57 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Billing & Invoicing 4.5 (56) 82.14% of 56 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Calendar Management 4.7 (30) 86.67% of 30 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar AxisCare 78 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Creation, administration, and evaluation of assessments or tests Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Manage caregiver's training, scheduling, supervision, performance evaluation, etc. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies AxisCare offers a comprehensive way to organize and access client information, care plans, and records in one place. Users think the system simplifies managing multiple clients, tracking care details, and keeping all necessary information easily accessible and up to date. Private online space that lets businesses securely share documents and provide information access to clients Track employees' arrival and departure timings for payroll purposes Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Digitally sign online documents Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Specifically for in-home care services Specifically for long term care providers Specifically for nursing homes Store, manage and track all forms in a centralized location Use AI to generate content in the form of text, images, videos, etc. Providing medical care for elderly patients System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Compliant with HIPAA, which sets standards for sensitive patient data protection Manage the care, assistance, or services that take place in patient's home Manage and track all disruptions and incidents Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time It gives you the flexibility to access schedules, clock in and out, and manage tasks remotely. Some reviewers find mobile access valuable for caregivers and staff, though a few mention limitations with app functionality and occasional location or support issues. Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Track and monitor patient no-show rates Track and organize on-call shifts Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Manage employee salary processes, data, taxes, and records administration efficiently Track and organize physician schedules and pertinent information System of devices or tools that help perform, test and capture patients' diagnostics in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns With this capability, you can easily create, adjust, and track recurring schedules, ensuring smooth operations for both clients and caregivers. Reviewers appreciate how user-friendly and flexible the scheduling tools are, making it simple to manage appointments and keep everyone informed. Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Track the amount of money spent on a certain product or with a certain supplier Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track time worked per client Manage, record and track all business exchanges in form of money and its related interactions in the system Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Process that confirms a caregiver's visit and services provided Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (719) 4.4 Based on 719 reviews ## Pricing Value for money 4.5 (512) Basic $200.00 Other,Per Month Value for money 4.5 (512) 4.5 Based on 512 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ ApplicantStack](https://www.capterra.com/p/264567/ApplicantStack/)[ Keap](https://www.capterra.com/p/76390/Infusionsoft/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (657) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (657) 4.6 Based on 657 reviews ## User reviews Overall rating 4.7 Based on 728 reviews Filter by rating 5(519) 4(166) 3(27) 2(11) 1(5) Mentioned topic Sorted by most recent AU Anonymous User Accounting Manager Hospital & Health Care ### "Excellent HomeCare Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 Overall it is a great program that allows us to keep most of our operations in one place. The few times I have had any issues or questions, the customer service response has been quick and effective. They provide us with notices and updates and offer training options and webinars to keep us up-to-date. Pros Real-time tracking of our clients, caregivers, leads, and applicants in one place that allows the team to be current on any new information regardless of where they are. They offer several integrations that make onboarding, payroll, and invoicing a much easier and secure process. Cons That there is not a timecard feature that is specifically for administrative staff to be able to make onboarding, timekeeping, and payroll a smoother process. Switched from [eRSP](https://www.capterra.com/p/129443/eRSP/) eRSP crashed and we needed to get back up and running faster than they were able to recover. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Simone G. Nurse Hospital & Health Care ### "Nurse/marketer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 Axiscare has been a life saver for me. I like how precise and easy it is for me to do my job as a nurse. Pros Axiscare provides a place where all my work needs are met. It’s easy to maneuver and keeps up with my appointments daily. Cons There is nothing that I don’t like about Axiscare. It’s very easy to keep up with. Once, you learn the basics. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Jennifer P. Owner Hospital & Health Care ### "Axiscare- the best solution for homecare agencies " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 Overall, AxisCare delivers strong value and has become an essential part of our day-to-day operations. Highly recommend. Pros We’ve had a fantastic experience with AxisCare. The platform is reliable, easy to use, and truly designed with home care agencies in mind. Customer Support has been outstanding—responsive, knowledgeable, and always willing to help problem-solve quickly. It makes a big difference knowing you can reach someone who understands your business when you need it most. From a communication standpoint, AxisCare keeps everything running smoothly between office staff, caregivers, and clients. Scheduling updates, notes, and alerts are clear and timely, which helps us stay organized and provide better care. The employee payroll features are another huge win. They simplify time tracking, reduce errors, and make processing payroll much more efficient. Cons Reporting could be better. While the system handles day-to-day operations well, the reporting features feel limited and not as intuitive as they should be. Customization options are somewhat restrictive, making it difficult to pull exactly the data you need without extra steps or workarounds. It would be helpful to have more flexible filters, cleaner layouts, and easier ways to export and analyze data for decision-making. Alternatives considered [Axxess HomeCare](https://www.capterra.com/p/212595/Axxess-HomeCare/) Reasons for choosing AxisCare cost and local company - we wanted to work with a local company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Ashely H. Scheduling manager Health, Wellness and Fitness ### "Scheduling mananger" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 mostly easy to use, refreshes on regular usually no glitches, runs well in the background. Only sometimes it may not refresh on the app, but the desktop is good Pros Easy to use and if you make a mistake its not permanent. Easy to undo something if you have erased a visit. Cons scheduling block is what the caregiver is not available not what they are. Makes it hard to schedule Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD Dallas D. Junior Care Manager Health, Wellness and Fitness ### "Junior Care Manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2026 It great to be able to clock in and clock out and do our work notes. Its easy to keep up with our time and go back and read past Pros Its very easy to use and convenient and it so simple that we cant go wrong on it. All the features are great. Cons The simplicity of the app is great. Its easy to keep to go through all of the actions we need to complete the job steps. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HT Heather T. Assistant Director Non-Profit Organization Management ### "Assistant Director" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 I have been very happy with Axiscare and the fact that the development team really listens. I like the reports that can be run and they are always working on improvements and options for the system. Pros The great customer service. I feel like when we share suggestions that they are really taken into consideration. Cons The fact that telephony system for caregivers says the voice confirmation is optional. In our state it is not optional. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Laura B. Business Operation manager Hospital & Health Care ### "Axiscare is Top Notch " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 Axiscare is a user friendly application. If they do not have a fix their Great support team will typically be able to help you with a work around. Pros Their mobile app is very good in our area. We have quite an area to cover and it seem to work at most location. Their support team is top Notch. Cons do not show cancelled shifts on caregivers calendars need to run a report to see them or know the which client they usually are on. Switched from [WellSky Home Health](https://www.capterra.com/p/97558/WellSky-Home-Health/) their mobile app Had problems with. Axiscare is better Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Bradley B. Director Health, Wellness and Fitness ### "Better than I thought" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 Overall they are fantastic and tell future homecare owners about them. I courted several others and am glad I chose AxisCare. Pros Customer service. Always someone there when I need it. I often find myself needing help with forms and they are always there. Cons ease of integration to third parties like sandata. It is hard to manage the integration between the two. Alternatives considered [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) Reasons for choosing AxisCare They were part of the package with home care consulting Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Cymone C. Regional Office Manager Health, Wellness and Fitness ### "Axis Care Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 Axis care is a good software for managing schedules and clocking in and out and it keeps us leveled with the things we need and keeps us from going over in hours. Pros I love Axis Care due to the alerts that they give us, to be able to get things done in timely manners and not having to go searching for things that have been missed. Cons I dislike that the hours don't always match the clock in and out times, it does make things alot harder when having to verify shifts you have to double work to make sure the times match Switched from [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) Because Wellsky didnt have the tools that axis care had and we needed to make sure that we stayed afloat. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Amanda S. Childcare Scheduler Child Day Care Services ### "Program Scheduler " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 24, 2026 I have nothing but good experiences since getting in my role and using AxisCare program for our nonprofit organization. Pros The simplicity of the program after learning new features from the zoom trainings provided for support. The customer support is really great and easy to get in touch with for any issues regarding the program. The program overall has some many features to explore and learn how to use to make my job a little bit easier each time i log on. Cons I dont really have anything negative to say about the program. Sometimes i have trouble with running reports but that’s typically because i just never have made a new report for a certain subject so i get a little confused on how to navigate and what filters to use to get exactly what i want or need. Which i can learn with more zoom training videos. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Popular comparisons [GEOH vs AxisCare](https://www.capterra.com/compare/135068-207985/Non-Medical-Homecare-Scheduling-vs-GeoH)[eRSP vs AxisCare](https://www.capterra.com/compare/129443-135068/eRSP-vs-Non-Medical-Homecare-Scheduling)[ShiftCare vs AxisCare](https://www.capterra.com/compare/135068-233684/Non-Medical-Homecare-Scheduling-vs-ShiftCare)[CareSmartz360 vs AxisCare](https://www.capterra.com/compare/135068-233554/Non-Medical-Homecare-Scheduling-vs-CareSmartz360) [AlayaCare vs AxisCare](https://www.capterra.com/compare/135068-147424/Non-Medical-Homecare-Scheduling-vs-AlayaCare)[WellSky Personal Care vs AxisCare](https://www.capterra.com/compare/126968-135068/Non-Medical-Private-Pay-System-vs-Non-Medical-Homecare-Scheduling)[HHAeXchange vs AxisCare](https://www.capterra.com/compare/135068-140366/Non-Medical-Homecare-Scheduling-vs-eXchange-Suite)[Alora Home Health vs AxisCare](https://www.capterra.com/compare/69030-135068/Alora-Homecare-Software-vs-Non-Medical-Homecare-Scheduling)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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