# Page 6 | Process Street Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Process Street the right Business Process Management solution for you? Explore 650 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/135004/Process-Street/reviews

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Process Street

4.7 (650)

[View alternatives](https://www.capterra.com/p/135004/Process-Street/alternatives/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Process Street

## Showing most helpful reviews

Showing 126-150 of 650 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JZ

Jessa Z.  
CEO and Founder, Leveraged Expert Academy  
E-Learning  
Used the software for: 1-2 years

### "Fabulous software"

September 26, 2022

5.0

I have loved it for documenting processes and providing step by step workflows for students to follow.

Pros

Process.st has allowed me to create learning modules for students in my online program, embedding files and videos where they need them. I was able to create step by step processes that are easy for them to follow. I have also used it to document my internal processes, which simplifies repetitive tasks and onboarding of new employees. I highly recommend it!

Cons

Users need to save their link to return to their work, and I've had to teach people how to do that/where to keep those links.

Review Source

VR

Verified Reviewer  
Co-founder & Managing Director  
Computer Software  
Used the software for: 6-12 months

### "Fantastic project management solution that is both powerful and simple to use. "

November 9, 2017

5.0

A project management solution that works well, without the hassle (and cost) of MS Project. Beats all alternative options I researched and tried.

Pros

Ease of use; collaboration features; customer support; fully featured; continuous improvements. Appropriate for most projects (even big ones), and avoids all the complexity of MS Project (resource leveling...).

Cons

Minor user interface issues or gaps (zoom issues with critical path, lack of "indent" option for tasks). Overall not a big deal compared to all the benefits.

Review Source

Frank M.  
  
  
Used the software for: 1-2 years

### "The missing link"

July 23, 2016

5.0

Between task managers and project managers comes Process street which frameworks 80% of your day to day work. Set up separate process for separate matters and then your staff can do what needs to be done in the manner and style you need.

Pros

So much more than checklists, email is integrated into the flow as well as other task that can be automated.

Cons

None Keeps getting better

Review Source

CH

Christopher H.  
Data Analyst  
Security and Investigations  
Used the software for: Less than 6 months

### "Fantastic Product - Immeasurable benefits"

December 16, 2022

5.0

The initial discussions and presentation with \[SENSITIVE CONTENT\]through to 1-2-1 training with \[SENSITIVE CONTENT\].The entire journey has been enjoyable and beneficial.

Pros

Automation, Ease of use and interface design was easy to navigate.

Cons

I thought the conditional logic section could be made a little easier to work with.It auto hides some things which sometimes I didn't want hidden and it took a while to diagnose.batch deletion of completed runs would be great.Client facing exportable forms with actions to add photos would be useful..

Review Source

SA

Sorin A.  
Digital Marketer  
Management Consulting  
Used the software for: 2+ years

### "Top notch organization tool for big and small teams"

November 27, 2019

5.0

Creating a simple system to show other teams how to do things is wonderful. Process Street makes it dead simple to upload videos and you get them transcoded right away. The UI makes is awesome for us to use it and consume content quickly.

Pros

\- Easy to use: Very simple interface. Easy to get started adding files and organizing content. - Free (unlimited) video uploads: Not really sure the setup on this, but my free account seems to have video storage+usage for free, for an unlimited number. - Great for courses: The interface is wonderful for creating a database of internal/public courses.

Cons

\- Basic uploading options: Drag and drop is fine, but I would've loved to see something more advanced, like automatic upload scheduling. - (Too) simple organization systems: I haven't seen any tagging options. It's mostly just folders and sub-folders. - Weird errors: At times videos wouldn't transcode or some files wouldn't be recognized right away.

Review Source

DP

Denise P.  
Sr. HR Consultant  
Human Resources  
Used the software for: 1-2 years

### "Quick and Wasy Set Up"

June 6, 2021

4.0

Overall it was okay. Users were not always diligent about marking their tasks off as complete, so dependent tasks could be problematic. Other than that, straightforward, quick implementation.

Pros

Easy to create lists and has nice features for customizing processes within each list. Drag and drop functionality is helpful.

Cons

Assigning individual steps to a person then editing that when there is staff turnover is very cumbersome, especially when you have a lot of lists. There should be a transfer tasks feature where you enter a person's name and it pulls up all assigned tasks in templates, then have ability to either transfer all task to another user or deselect some so that just remaining are transferred to a different user automatically.

Review Source

PY

Paul Y.  
Director  
Food & Beverages  
Used the software for: 1-2 years

### "Simple to Use and Effective"

June 24, 2020

4.0

Good. No complaints really.

Pros

Sometimes, keeping things ultra simple makes for the most effective processes. This is what we wanted and could easily describe our processes in Process Street in a way that any user without any special training could pick up quickly. Everyone understands checklists.

Cons

The UI for setting up processes and editing steps can be a bit quirky/unintuitive - but once you figure it out once - you can get past it. Last time I checked, there is no mobile app - though it does have a mobile friendly website (at time of writing this review). As a manager, I would like to receive alerts when processes are getting blocked stuck in a stage for too long.

Reason for choosing Process Street

Simple and cost effective.

Review Source

Peter B.  
Head Honcho Smarter Websites | Wordpress Website Design | Lead Generation | Social Media Marketing  
  
Used the software for: 6-12 months

### "Game Changer"

November 27, 2017

5.0

It really is user friendly. Once you get started with systemising the processes within your business you'll likely start to see the light at the end of the tunnel to freeing yourself from the business. And the support and responsiveness of the team, awesome!

Pros

It really is user friendly. Once you get started with systemising the processes within your business you'll likely start to see the light at the end of the tunnel to freeing yourself from the business. And the support and responsiveness of the team, awesome!

Review Source

Elizabeth R.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "If you've outgrown Google Docs but aren't ready for a BPM tool, Process Street is perfect."

June 22, 2016

5.0

My role & organization is nothing if not process-driven. Before Process Street, all of our processes were written out in Google Docs. This approach can work for very small businesses, but for growth-stage startups, it's just not extensible enough. The other end of the spectrum is sophisticated BPM tools which are absolutely overkill. Process Street fits perfectly in the middle, allowing me to rapidly draft new processes, perfect them through easy and flexible editing, and share them out to my team as needed. I keep myself on track with regularly scheduled recurring checklists. I couldn't do it without Process Street!

Pros

\- Reusable checklists! - Recurring checklist scheduling - Email steps (Write once, click to send for each run of the checklist) - Drag & drop editing - Configurable access

Cons

These are features I'd love to see implemented: - Nested folders - Nested checklists (listing an entire other checklist as a step) - More flexible recurring scheduling - Desktop app

Review Source

VR

Verified Reviewer  
Founder/Co-Owner  
  
Used the software for: 1-2 years

### "Awesome Software to Streamline and Record Workflows and Procedures"

March 18, 2018

4.0

Pros

I really liked the interface and found it relatively easy to use. I found having the software motivates me to create more processes so I can record them and get even more organized. I love how customizable it is and will make onboarding new team members a lot more efficient and less time consuming.

Review Source

WD

Warwick D.  
Customer Success Manager  
Financial Services  
Used the software for: Less than 6 months

### "Became critical software within 5 days"

December 5, 2022

5.0

It has solved many blind spots we had. Our remote team now knows where each task is at and know we won't be missing any critical steps. It has provided rigour to our once manual processes. It is also acting as a quick way to test and iterate processes to be automated in the future.

Pros

The ease for setting up and iterating processes.

Cons

The task backlog and workflow progress could be improved as it can be hard to figure out where each workflow is at without opening the instance.

Review Source

Jeffrey D.  
Partner  
Internet  
Used the software for: 6-12 months

### "Amazing to finally document our processes"

January 25, 2018

5.0

Pros

Process Street was the ultimate way for us to finally document and centralize our processes. I'd highly recommend it when managing remote staff to ensure things are done properly.

Cons

It's not the most intuitive (why can't I drag and drop my processes/folders?) software and I wish it was more flexible with certain things (like being able to copy individuals steps to other processes), but overall it's the best tool for process management we've found.

Review Source

RM

Rounak M.  
Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Good Experience"

September 8, 2023

5.0

Pros

It is easy to use, quite user friendly, and can be used on a daily basis

Cons

As of now, I do not see any cons, it is good to use.

Review Source

KJ

Kristin J.  
office manager assistant  
Real Estate  
Used the software for: 1-2 years

### "Keeps the process organized and to make sure all tasks are complete in a highly detailed process"

October 19, 2021

5.0

It has been a game changer in monitoring our employees that do the tasks

Pros

It's easy to use for both the end user and also to create the process from scratch

Cons

When emailing out of it, it doesn't take you to your email but an app that doesn't show your signature

Review Source

ÁC

Ángel C.  
Montør  
Renewables & Environment  
Used the software for: Less than 6 months

### "Good work!"

August 29, 2023

4.0

It is really good to keep track in the organisation without meeting

Pros

Task management, and accomplished duties

Cons

It works slow when uploading photos or documents

Review Source

KK

Khalil K.  
Installasjon solar  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Very good "

September 5, 2023

5.0

Pros

I like in process street quality and speed

Cons

Every thing is good so there is nothing not good

Review Source

VR

Verified Reviewer  
Director for Philippine Operations  
Retail  
Used the software for: 1-2 years

### "Error-proofing your processes is key"

October 13, 2018

4.0

Process.st has made it possible for our organization to become completely process-driven, where human error is minimized and handoff of processes is easily done

Pros

Easy to use and continuously adding to its functionalities

Cons

Not being able to copy tasks from one template to another

Review Source

LJ

Lori J.  
Consultant  
Hospital & Health Care  
Used the software for: 2+ years

### "Great for Process and Workflow Management, Building Routines"

September 22, 2021

5.0

Pros

Helping teams create workflows to reinforce standardized processes is critical to change management. Process Street allows you to create, assign and monitor tasks and provides the flexibility to incorporate changes to the workflow as needed. In addition to the opportunity to use this software professionally, I find it helpful in developing routines in my daily life.

Cons

I wish there was an Android/Google app for Process Street.

Review Source

EE

Elaine E.  
President, Owner  
Insurance  
Used the software for: Less than 6 months

### "Love automated checklists and have staff (and yourself) ? You’ll love this!"

August 14, 2020

5.0

Overall experience has been fantastic! Customer service is great and I have really enjoyed the software!

Pros

I love checklists, and if you do as well, than you’ll love a Process St.

Cons

I wish there was a way to move the tiles of the checklists around on the Home screen as well as be able to color code the tiles.

Alternatives considered

[Airtable](https://www.capterra.com/p/146652/Airtable/)

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

I need checklists with certain controls that is easy to use.

Review Source

EJE

Emily Joy E.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Process Street is your A game"

September 5, 2023

5.0

Saving more of your time

Pros

It helps me to make tasks easier and create more value to client

Cons

I not sure how to answer this cause currently I am very pro to using process street

Review Source

MS

Monika S.  
Self-employed  
Legal Services  
Used the software for: 1-2 years

### "Excellent for your business"

August 22, 2019

5.0

We are working with client process tracking.

Pros

It is possible to create different templates. Also, it has some already prepared templates such as ''employee on-boarding'' and etc. It is possible to invite other users and ''guests'' to work with the template as well. It has some very great integrations.

Cons

The content looks messy. For us, it is difficult to find the prepared templates. The second big thing is the notification e-mails. While it is possible to turn the notifications via e-mail off, we need to keep it to see how everything is going. It would be useful for them to improve the notification section.

Review Source

Julian C.  
Vice President  
Financial Services  
Used the software for: 1-2 years

### "This is a powerful companion to my daily routine."

April 14, 2020

5.0

Pros

I love how it keeps things consistent for me. I can modify process and instantly, everyone is on the same page.

Cons

I think there are some potential UI issues that can be tuned, but honestly, I have no real complaints.

Review Source

Mike C.  
Owner Operator  
Internet  
Used the software for: Less than 6 months

### "Check Lists with Tutorials"

August 29, 2016

5.0

For onboarding new employees or keeping current staff on task, I simply have not found anything better than Process Street. Mind Maps with Gnant Charts are fine if you need to get all that complicated, but it you want an easy way to take your people through a process, Process Street is the perfect choice.

Pros

Being able to build a task list complete with built in tutorials takes all the excuses for not doing the job right, every time, out of the equation. I never thought I would find a system built by people that think about organizing task the same way I do.

Cons

The only feature Process Street doesn't have that would put it over the top for me is the ability to export Task Lists (Which for all intent and purposes are Process Maps), so other Process Street users could import them.

Review Source

HM

Helen M.  
Human Resources Manager  
Cosmetics  
Used the software for: 1-2 years

### "Great for HR Purposes"

March 21, 2023

4.0

Pros

It keeps our HR and IT teams efficient. Because there is so much communication back and forth, this keeps us up to date with each workflow.

Cons

The coding can be a bit confusing but I am not involved with set up so I have not really dived into learning.

Review Source

matt F.  
Managing Director  
Food & Beverages  
Used the software for: 6-12 months

### "process management "

November 19, 2018

5.0

Very happy with it and a huge advocate of them.

Pros

Allows us to build processes, adapt them quickly and delegate them to different team members. Crucially by building written processes we are building a contingency plan, that means we are able to adapt should a specific person who manages a process, go mia for any reason.

Cons

Does take time to build your processes (inevitably)

Review Source

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