# Excellerate Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Excellerate the right Church Management solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/13495/Excellerate-Church-Management-Software/reviews

---

Excellerate

4.9 (18)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Excellerate

Ease of use

4.9

Customer Service

4.9

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Security Supervisor  
Fund-Raising  
Used the software for: I used a free trial

### "Pastor"

December 20, 2018

5.0

Pros

What I really like must about this software is the easy access to the desired information.

Cons

At this time I have no dislikes about this program, it's safe and secure.

Review Source

KP

Karen P.  
Accounting/Payroll Manager  
Religious Institutions  
Used the software for: 2+ years

### "An Excellent Transition"

January 19, 2023

5.0

has always been very critical to us in stewarding over our donors' contributions.

Pros

We have been with for many years and recently integrated to ATOM in 2022. Although I'm usually hesitant when making big changes, the transition was very smooth and it wasn't very difficult to learn the new way of entering and tracking donations. I just completed the year end donor statements for 2022 and it was so quick! Tech support has always been very quick & reliable.

Cons

The only negative (which is a very small one) is that it takes a little longer and more use of the mouse to enter donation batches.

Review Source

JP

Jason P.  
Facility Director  
  
Used the software for: 1-2 years

### "I have used this in my current role."

May 11, 2018

4.0

Pros

This software is a really great data base. You can collect and organize data in an amazing way and communicate efficiently.

Cons

There is so much that this software can do which will slow it down at times. I totally understand and it's worth the wait.

Review Source

MH

Marty H.  
Admin. Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Customer Support is Top Notch!"

December 1, 2022

5.0

The Customer Support people are so knowledgeable and quick to return/answer calls. This means so much to our staff as we strive to be good stewards of our time. We have been pleased with this software for the 12 years we have been using it.

Pros

The ability to customize reports to our fit our needs.

Cons

I honestly cannot think of anything I don't like about this software.

Review Source

HV

Henk V.  
Corporate Treasurer  
Religious Institutions  
Used the software for: Less than 6 months

### "Great Product complimented with Great Support"

September 1, 2020

5.0

Being fairly new to the product, I have had an excellent experience modifying and adding the functionality my application requires.

Pros

The flexibility in most all areas is very obvious as each entity using the product has needs for customization to make it fit more closely to their needs and this product has that ability. Excellerate provides it - in spades. Any request for assistance in operating and customizing the product has been met with immediate and accurate responses. The single best feature is the ability to import membership data from other applications in record time but depends on properly exporting the source data in the format utilized by Excellerate.

Cons

There was not single except that a knowledge of the SQL language is very helpful.

Reason for choosing Excellerate

The myriad of modules that are, and might be, used over time as well as the more than adequate pricing along with the numerous possibilities for modifications, made the selection simple.

Review Source

BAT

Betty Ann T.  
ABC Administrator  
  
Used the software for:

### "I would highly recommend Excellerate to any Church!"

June 13, 2013

5.0

I would highly recommend to any church no matter how large or how small. It's adaptability to meet the specific needs of your congregation is priceless.

Pros

We have been using for many years and it always accomplishes the task at hand. As we have grown to multiple campuses and made changes to better care for our congregation it has done so with us! Its adaptability to meet the specific needs of our church is simply amazing and appreciated. It helps us from A-Z, from scheduling our volunteers, organizing our small groups and classes, to handling our contributions and much more.

Cons

The only downside I can think of would be the fact that it is not accessible from home, however for the safety and privacy of our congregations records perhaps it is not a downside after all.

Review Source

JH

Julie H.  
Financial Secretary  
  
Used the software for: Less than 6 months

### "Altho I use this only for posting weekly contributions, I absolutely love this product."

June 14, 2018

5.0

I spend much less time accounting for the weekly offering. AND I know it is accurate. Our church has an offering counting team so that when I (as the financial secretary) get the offering to post, I already have a balance to use for "check" purposes. Great product!!

Pros

I am currently using only the Contributions tab and the features included in it. We are a small church that needed a better way to account for weekly offerings that was accurate & basically self-checking. Instead of the 20+ minutes spent in the past posting our weekly offering, I now spend all of 5 minutes posting. And I know everything has been posted accurately and to the correct accounts. Thanks for a great product and for your awesome customer service.

Cons

I haven't found anything yet that I dislike but I only use the contribution section. So far I haven't found anything that rates as "con."

Review Source

BR

Bob R.  
Administrator  
  
Used the software for:

### "A great system that is easy to set-up and use with outstanding customer support."

May 15, 2015

5.0

Since we have installed the system we have reduced the amount of time it takes to count and record our tithes and offerings from 8 - 10 hours to as little as 40 minutes. We continue to find new ways to take advantage of the flexibility and utility of the system. We recently automated our on-line giving to load directly into the Excellerate system saving even more time. The support has been excellent. The Excellerate team will do everything they can to ensure that your needs are met. I reviewed many systems before selecting Excellerate and without a doubt I made the right choice.

Review Source

MB

Matt B.  
Assistant Campus Pastor  
  
Used the software for:

### "Excellerate is a great church database program "

June 13, 2013

5.0

I would recommend to anyone. Whether you have a church of 60 or 6000, you can use Excellerate.

Pros

has helped us out immensely as a church. We are able to keep track of attendance for class, connect groups, and people serving weekly. Pete and the team are always finding new ways to update the program and are always there to help you out.

Cons

I wish it was a web based program that you could access from anywhere. I know that if it is available Pete will do it.

Review Source

LO

Leslye O.  
Membership and Database  
  
Used the software for:

### "Great"

May 17, 2013

5.0

Definately recomend this program to anyone who is looking to have only ONE system for their entire organization.

Pros

With the unlimited version we are able to do anything that we as a congregation may come to need. Customer support is absolutely the best, Adam is always fiendly and understanding with any questions or request that we may have.

Cons

At this day I am still looking for the cons, I have not had many issues that have not been able to be resolved, quickly and easily.

Review Source

EV

Ed V.  
  
  
Used the software for:

### "Great product and customer service!"

August 19, 2014

5.0

has worked just fine for us for several years now. I enter data from each Sunday's contributions, and generate the annual member contribution reports each January. (We currently have about 50 individuals/families making contributions.) And I've called for technical assistance half-a-dozen times or so, and have always received friendly, courteous and professional help. Excellerate has worked like the proverbial charm! Thank you for your user-friendly and effective product!

Review Source

RP

Ruth P.  
Office Manager  
  
Used the software for:

### "Amazing!"

May 21, 2013

5.0

I recommend as a great resource!

Pros

We have been using for several years. We have enjoyed the ease of having our meetings, visits, finances and small groups tied in with our main database. The Excellerate staff is very helpful and quick to respond to any questions or new reports I need.

Cons

If only we could have the appointments and building usage tied in... ;-)

Review Source

BH

Bob H.  
Administrator  
  
Used the software for:

### "Administrator, First Baptist Church of Umatilla Fl."

September 12, 2013

5.0

check in system is very user friendly, setup was time consuming and had to call support several times to get information, call back from support was not timely. overall the system has improved the flow of our children's ministry check in/out . we have over 500 kids per week, this has eliminated the long lines and parents are thankful to have the peace of mind the check in system provides.

Review Source

BC

Buster C.  
Financials  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Excellerate Review"

September 16, 2020

5.0

Very good thus far!

Pros

Ease of use and user friendly. Easy to make changes when needed.

Cons

I have not found anything thus far that I did not like!!!

Reason for choosing Excellerate

Seemed the best fit for our needs.

Review Source

KH

Karen H.  
Office Administrator /Manager  
  
Used the software for:

### "Excellent product with Excellent Customer Support! "

November 25, 2015

5.0

We were using 2 different types of software programs until we found out about . We are still learning what all this excellent software can do. Pros: Easy to use. If you have any questions or concerns, Pete & Adam are there to assist you. Cons: None at this time Overall: I totally recommend Excellerate as the Church Management software to use!

Review Source

GG

Gus G.  
Info. Systems Administrator  
  
Used the software for:

### "Very satisfy "

February 6, 2013

5.0

I highly recommend it

Pros

The software has met all of our needs, but in events where it did not, the support team has always jumped in and found a solution to our poblems, either by way of adapting the software to our need, creating reports, etc. They have been excellent.

Cons

\*\*\*None\*\*\*

Review Source

CA

Connie A.  
administrator  
  
Used the software for:

### "operating system"

October 23, 2013

4.0

Love it! But need it on my mac....I have one windows pc just for :( not practical

Review Source

Response from Micro System Design

May 21, 2014

Thanks Connie. Actually, you can use it on your Mac, iPad, even iPhone with Excellerate Cloud. You get all the same features but now you can access it on any device, anywhere you have an internet connection!

CS

Clement S.  
  
  
Used the software for:

### "null"

July 27, 2018

5.0

Review Source