# Page 2 | Webfleet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Webfleet the right Field Service Management solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134918/WEBFLEET/reviews --- Webfleet 4.2 (70) [View alternatives](https://www.capterra.com/p/134918/WEBFLEET/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Webfleet ## Showing most helpful reviews Showing 26-50 of 70 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DG Dan G. Fleet Administrator Information Technology and Services Used the software for: 1-2 years ### "Top Service" September 9, 2025 5.0 Overall very good, nothing to complain about with webfleet just a few minor things with the resellers. Pros Account managers are excellent and have assisted throughout, FleetTrak have been very helpful so far in our transition from Verizon Cons This isn't a Webfleet issue but a reseller issue, poor experience with one reseller and very slow installation times. Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Verizon couldn't offer what they promised. Review Source OD Olivier D. Responsable logistique Hospital & Health Care Used the software for: 1-2 years ### "INOVI GEN BIO" September 9, 2025 3.0 Très bon outil pour connaitre en temps réel la localisation de sa flotte ainsi que l'historique des trajets Pros Interface facile d'accès. Historique des trajets. Localisation en temps réel. Historique de l'éco conduite Cons SAV défaillant sur les arrêts de contrat et renouvellement. Temps de réponse très long et mise a jour sur l'interface interminable Review Source Fabio Francesco C. Responsabile della Logistica Logistics and Supply Chain Used the software for: 1-2 years ### "Semplicità, Funzionalità...e produttività aumentata !! Ottima Scelta" October 8, 2024 4.0 Ritengo che, nella mia azienda, ha portato innovazione e modernità nella pianificazione giornaliera/settimanale con un notevole aumento della produttività e dell'efficienza di tutti gli utilizzatori, anche solo per chi visualizza. Pros La semplicità nell'utilizzo quotidiano nella pianificazione e gestione degli ordini che ha completamente rivoluzionato il modo di lavorare nella mia azienda, fornendo a tutti gli strumenti giusti (anche in visualizzazione) del plan giornaliero. Cons Non esiste qualcosa che non mi è piaciuto in particolare, ma credo che si possa sviluppare meglio e più approfonditamente alcuni aspetti della pianificazione, magari creando qualche automazione (invio del link per seguire la spedizione ove codificata un email e/o un numero di telefono). Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Ho deciso di cambiare per portare innovazione e tecnologia nella Logistica della mia azienda per permettere di elevare il servizio fornito dall'azienda in fase di consegna e soprattutto un servizio che ad oggi nel nostro settore non viene fornito da nessun concorrente. Inoltre ho dotato ogni utilizzatore della Flotta dei camion di un sistema avanzato di Consegna e navigazione che prima non avevano. Review Source MS Maik S. Bereichsleiter Security and Investigations Used the software for: 1-2 years ### "Am Tiefpunkt angekommen- es kann nur besser werden " October 8, 2024 3.0 Zu Beginn der Einführung war alles super. Da gab es einen \[sensibler Inhalt ausgeblendet\] der immer ansprechbar war und geholfen hat. Mit \[sensibler Inhalt ausgeblendet\] verschlechterte sich der Support auf Note 3. Aktuell bei der Note 5 - 6. Seit beginn des Projektes wurden die Einbauten über Ford (nach EW durch WebFleet) vorgenommen. Jetzt wollte man es ohne ersichtlichen Grund ändern und einen Externen Dienstleister einsetzen. Die Wünsche des Kunden und die Gewährleistung bei Neufahrzeuge haben keine Rolle für die Beteiligten bei WebFleet gespielt. Der Einbau wurde um Wochen verzögert und statt dessen immer wieder neue Termine vereinbart. Pros Das System als solches ist nicht schlecht, wenn denn alles funktioniert. Cons Aktuell melden bestimmte neue Fahrzeuge nicht aller Ereignisse und das seit Monaten. Zum Beispiel AdBlue wird oft nicht angezeigt. Der Support ist aktuell nicht gegeben. Es fühlt sich keiner richtig zuständig. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing Webfleet Entscheidung wurde nicht von mir getroffen Review Source LG Lynda G. Operations Director Construction Used the software for: 2+ years ### "A must have for everyone. " October 8, 2024 5.0 Loved it ever since we bought the first three units. Each new vehicle to the fleet is automatically fitted with a tracker unit. Pros Handy to know where the vehicles are, should a client need to know how far away they are. Before we had a tracker fitted, our machines, trailer and vehicle were all stolen - never recovered. If the Tracker had been fitted, I would be 7 machines richer! Cons Certainly suits my needs perfectly. I cannot fault them for anything. Review Source HK Helmut K. Geschäftsführender Vorstand Logistics and Supply Chain Used the software for: 1-2 years ### "Einbautermin" October 31, 2024 4.0 das hat schon mal besser geklappt! Ich weiß nicht wie oft wir noch schreiben sollen bis der Einbau klappt? Pros die Geräte funktionieren einwandfrei!! Wir verwenden Sie in unserem gesamten Fuhrpark Cons der Service, wir warten bereits den 3. Monat auf einen Einbautermin in unserem Fahrzeug. Die Miete für das Gerät läuft bereits. Review Source SD Senne D. Transportplanner Logistics and Supply Chain Used the software for: 2+ years ### "Webfleet biedt ons een stabiel en duidelijk overzicht!" December 12, 2023 5.0 Ondertussen toch 10 jaar gebruiker en recentelijk ook de tracking voor Assest aangekocht en hiervan heel tevreden. Pros Webfleet biedt zowel ingebouwde als draagbare toestellen aan om de voertuigen opdrachten te geven en te volgen. Recentelijk ook de mogelijkheid om via een app te werken op een mobiel toestel. Opdrachten en antwoorden werken in 2 richtingen - zowel van bureau naar chauffeur en vice-versa. Aangezien we dit dan nog geintegreerds hebben in het TMS systeem werkt dit quasi automatisch. Cons Ik zie geen grote nadelen. Er zijn soms dingen die je denkt dat beter zouden kunnen maar dat is minimaal. Review Source RH Ricky H. Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "Awful company, poor software, ZERO customer service" September 28, 2021 1.0 Awful service. Once they have confused you into signing a contract (so many pages by the way, but no contracts for any other Telematics services...hmmm). They also COLD CALL. Its not the 80s guys. Cold callers are what puts fear into many people at home, the elderly, the vulnerable and its a practice that should be condemned to the history books. Pros Nothing. There are much simpler and cheaper solutions out there from Plant-I and TruTrak. Do not waste your time. Cons There are much simpler and cheaper solutions out there from Plant-I and TruTrak. Do not waste your time. I had been cold called by this company as we have a fleet of hire vehicles. I believed I was signing up for two devices for two years but apparently they signed me up for four which was never discussed in our phone calls. We have other telematics providers who during COVID happily offered us a pause in service as we had no work for months, many of our fellow hire companies in London went out of business. Plant-I gave us 4-5 months pause in payments but still kept the tracking live! They then reduced their costs from £8 to £4 per month per unit. TomTom Webfleet best price they could do was £11 per unit...for FOUR YEARS, its laughable. All other services have an app, TomTom do not...it costs extra. You literally could not make it up! Reason for choosing Webfleet They cold called and told me their service was great. Having used it I can confirm that out of three telematics solutions our business has used, this is the least featured, most expensive, and good luck getting hold of customer services unless you're trying to terminate your contract Review Source CD Christophe D. fleet manager Environmental Services Used the software for: 2+ years ### "evaluation ortec" December 18, 2023 4.0 Sur les années écoulées pas de grief majeurs si ce n'est la cohabitation de solutions 2G qui allaient devenir obsolètes sans véritable valeur ajoutée du revendeur piur proposer des upgrades Pros La facturation visible sur l'application est un plus avec les focntions d'administration Cons pas d'inconvénients majeurs à déplorer. Reason for choosing Webfleet choix le plus pertinent du moment dans les deux agences concernées Review Source KT Klaus T. Disponent Transportation/Trucking/Railroad Used the software for: 2+ years ### "unbedingt zu empfehlen" December 12, 2023 5.0 Der Gesamteindruck ist das man sich mit dem System befassen muss, dann passt das ganze Produkt. Pros das ganze Konzept. Die eigentliche Arbeit mit WebFleet Cons Das es auch zwischendurch Aussetzer hat. Reason for choosing Webfleet Weil der Verkäufer und WebFleet überzeugt hatten Review Source KP Katerina P. CEO Automotive Used the software for: 2+ years ### "BE CAREFUL they are cheaters" February 11, 2020 1.0 The agent tell me that i need to sign the preorder contract to get the full presentation, and didn't send me the conditions, only description of devises and the order form. After we saw the presentation we think few days and decided that we don't need it, but they told us that we had already singed the normal contract, they just add to my order form conditions (without my sign) and somehow it transformed judicially into full signed contract. The company has very sly contract! if you sign it at the same moment you will be their slave! AT LEAST 3 YEARS. You can not cancel it even if you decide that you don´t need them the next day! You can not reduce the amount of trackers even if you don't have any cars anymore or don't use any trackers! The devises always miss connections with the GPS, so they always are useless at this time. During 2.5 years at least 7 devises was broken not because of someones fault and you need to wait them to be changed and pay for this time. They don show if someone will disconnect as was promised, only after someone reconnect it. and most interesting thing is that if your devise will broke in 2 years the won't change it because they have "WARRANTY" and doesn't meter that they are Rented and doesn't matter that exactly this devise have already changed and has less then 6 month! The most Awful company i have met in the Europe! Pros The only good thing is a lightness of use Cons Everything: the quality, support. and it is useless, because anyone can take out their tracker and you won't know about it till someone reconnect it Review Source AW Alexander W. Chef Furniture Used the software for: 2+ years ### "Wenn mann überzeugt ist!" December 15, 2023 5.0 Wenn einem ein Produkt hilft und Spaß macht. Pros Dir Performance und das sehr häufig an mehr gedacht wird als man braucht. Somut entstehen neue Horzonte. Cons Das Webfleet keine Führerscheinprüfung anbietet, ist ein riesen Minuspunkt. Hat uns schon mal dazu bewogen, Webfleet den Rücken zu kehren. Die monatlichen Kosten sind relativ hoch. Alternatives considered [VDO RoadLog](https://www.capterra.com/p/152027/VDO-RoadLog/) Reason for choosing Webfleet Allein die grafische Anmutung und das alles in Deutsch ist. Review Source SJ SIMON J. MANAGER Logistics and Supply Chain Used the software for: 2+ years ### "WEBFLEET USE" December 6, 2023 4.0 I have used it for almost 9 years and find it very user friendly. Pros I like it's ease of use, and the ability to use it on my phone. Cons Can't really aim any criticism at it. Never had to do the the more complexed side. Switched from [C-Track](https://www.capterra.com/p/79328/C-Track/) Cost and quality of product, it was sold well to me Review Source XA Xavier A. Directeur Real Estate Used the software for: 1-2 years ### "L’essayer c’est l’adopter " December 21, 2023 5.0 On utilise webfleet pour savoir où sont nos véhicules et permet de placer le véhicule au plus proche d’une intervention Sert aussi pour savoir les temps de trajet Pros WEBFLEET permet de suivre sa flotte en temps réel Cons Problème de connexion qui ne peut être résolu que par le sav Review Source KJ Karsten J. Fuhrparkmanager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Perfekte Verfolgung :)" December 21, 2023 5.0 Super Software, Hardware manchmal zu teuer Pros Mobile Verfügbarkeit, gute Daten aufbereitung Cons Der Tachomanager hat viel potential, müsste moderner werden wie die webfleet. Automatische übersendung von berichten bei verstössen usw. Reason for choosing Webfleet Webfleet ist viel durchdachter als andere systeme Review Source MS Michal S. Owner Transportation/Trucking/Railroad Used the software for: 2+ years ### "Must have this" December 12, 2023 5.0 Pros Checking the current location of the vehicle Cons Unable to share vehicle location, sometimes the client requires it and I don't have that option. Review Source PF Philippe F. Responsable exploitation Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Bon produite mais nouveau tarif trop élevé " December 12, 2023 4.0 Bonne produit mais le tarif qui est prévu en 2024 devient trop élevé, dommage Pros Facile d'utilisation, clair et précis dans la traçabilité des des camions. Cons Parfois il y a des décalages entre la bonne position du camion et la position sur Webfleet. Review Source MA Marcel A. Verkehrsleiter Logistics and Supply Chain Used the software for: 6-12 months ### "Alles auf einen Blick" December 18, 2023 4.0 Ein tolles Gesamtprodukt mit Weiterentwicklungspotential. Pros \- einfache Bedienung - gute Gesamtübersicht - Tachomanager etwas umständlich zu anderen Marktbegleitern - Dashcam noch nicht ausgereift Thema Datenschutz Cons \- Dashcam noch nicht ausgereift Thema Datenschutz - Tachomanager etwas umständlich zu anderen Marktbegleitern Reason for choosing Webfleet \- vorhandene Geschäftsverbindung ( Navv Com ) - vorhandene Schnittstelle zu unserer Disposoftware Opheo Review Source VR Verified Reviewer Used the software for: 6-12 months ### "Fantastic product BUJT with really pathetic support lacking knowledge about its own product" May 16, 2017 2.0 Pros Overall the product does exactly what it says it does - track your vehicles. In addition to that it is one of the few products that based on tracking of over 20,000 km when I look at the Tom Tom software odometer reading of any of my vehicles it is usually 50 km or less than the actual reading of the vehicle. If you know anything about GPS software packages that's impressive and it also means that the inbuilt service reminders of any type can also be trusted without question. Powerful stuff. Cons Tom Tom would have to have one of the most rediculously poor support systems of any company that I have ever been involved with. In fact worse than an Australian Telco and thats saying something. Not only are they slow in their responses often taking several days, but they are often wrong too. Sadly bad enough to bring their overall rating down to below average. Review Source FM Franz-Albert M. Controller Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Bewertung Webfleet" December 18, 2023 5.0 sehr gut, wir sind in der Summe sehr zufrieden Pros die Zuverlässigkeit un der Funktionsumfang Cons könnte noch günstiger sein als Produkte der Konkurrenz Reason for choosing Webfleet Gesamtpaket war besser, einfach ein rundes Paket Switched from [MobileServe](https://www.capterra.com/p/143830/MobileServe/) mangelnde Zuverlässigkeit und schlechter Service Review Source RB Ronald B. Sales Computer Hardware Used the software for: 2+ years ### "Webfleet voor iedereen" December 6, 2023 5.0 Geweldige tool voor planners om realtime te zien waar iedereen zich bevindt Pros in een oogopslag zien waar iedereen zich bevindt Cons Soms een storing. deze wordt wel vaak van tevoren aangegeven. Review Source ST Sinan T. LKW Fahrer Transportation/Trucking/Railroad Used the software for: 2+ years ### "Sehr zufrieden mit Webfllet" December 12, 2023 5.0 Sehr zufrieden mit Webfleet. Sehr gute und freundliche Mitarbeiter. Pros Mir gefällt an Webfleet das ganze unternehmen Cons Mir fällt da nichts ein. Das was ich brauche, habe ich. Reason for choosing Webfleet Webfleet ist Perfekt! Da braucht man nichts anderes. Review Source RB Ralf B. Fuhrparkverantwortlicher Farming Used the software for: 2+ years ### "Webfleet bei Deppe & Stücker GmbH" December 6, 2023 5.0 Pros Leichte Bedienung, Service, Zusammenarbeit mit Weinhöppl. Cons Die Programmgestaltung rund um die Benutzergruppen. Review Source GB Gilbert B. planner International Affairs Used the software for: 1-2 years ### "gebruiks vriendelijk en eenvoudig in gebruik" December 15, 2023 5.0 prima ondersteuning en weinig problemen Pros Goede ondersteuning , zit veel standaard in en eenvoudig in het gebruik Cons Niet van toepassing en als er iets is word het snel en goed opgelost Review Source SM Steffen M. Betriebsleiter Hospital & Health Care Used the software for: 2+ years ### "Bedienoberfläche" December 13, 2023 5.0 Pros ist übersichtlich und lässt ich gut bedienen. Cons Mein Verbesserungsvorschlag wurde sehr ernsthaft aufgenommen und nachgefragt seither habe ich aber nichts mehr davon gehört das ist schade. Review Source Similar Products Featured