# Page 2 | EZRentOut Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is EZRentOut the right Equipment Rental solution for you? Explore 210 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134914/EZRentOut/reviews

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EZRentOut

4.6 (210)

[View alternatives](https://www.capterra.com/p/134914/EZRentOut/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of EZRentOut

## Showing most helpful reviews

Showing 26-50 of 210 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR

John R.  
IT manager  
Retail  
Used the software for: 1-2 years

### "IT Manager"

July 17, 2025

5.0

In general it works well. allows us to integrate our inventory. We have created a couple of integrations that we use to use it for all 4 locations

Pros

it integrates well with QuickBooks Desktop and allows us to have some custom configurations with our inventory.

Cons

you can not use multiple payment gateways. We have 4 locations so we have to use four different copies

Review Source

David K.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "EZRentout works well for our bins business"

December 13, 2018

5.0

As mentioned above, the EZRentout team is actively working on implementing new features to enhance the product that will accommodate our needs. That is just great - I look forward to the roll-out.

Pros

This software is very easy to use and has some powerful features. The bundles are a great feature for our product offering - we rent plastic moving boxes. Standard rental period is 2 weeks that we can easily extend. Each bundle includes multiple sizes of boxes. The custom entry feature allows us to override and adjust the rental so I know there is always an easy way to include special situations (we include longer rental periods for free if the customer rents one of our larger storage containers). Refunds and voiding are easy and well documented. Tax is simple enough - although we must pay attention since we delivery to different tax jurisdictions (we have to manually select the correct tax rate). The dashboard is a nice overview of all of our activity. The email reminders are a time saver - reminding the client that the rental is ending and asking if they want to extend. We copy ourselves internally so we see the emails that each client receives - this is helpful in terms of always seeing what the customer is experiencing. We send the customer a "please review us" email automatically when we close out the rental - works well.

Cons

I have spoken at length the development team about adding addition functionality so we can use EZRentout for our main business - portable storage container rentals. The main shortcoming is the lack of a simple clean process to show all transactions on a single report - we work with insurance companies and they need to see a consolidated report of all charges (many months of rent, delivery charges, pick up charges). EZRent out needs to let the user modify an active order to add additional services that were not anticipated in the original order (like move the container to the warehouse). We have conveyed our requirements to the EZRentout team and we were told that they are actively working on a solution to our needs. I look forward to the implementation of these features so we can eliminate our other rental software subscription and use just one vendor.

Review Source

Response from EZO

January 10, 2019

Hi David, thank you for submitting an in-depth review for EZRentOut. We're glad to hear about your experience with EZRentOut and how it is helping you in renting out your plastic moving boxes more efficiently. Yes, the EZR development team was actively working on the requirements you conveyed and have successfully deployed them. Now you can modify an order from anywhere, anytime from the original order. Furthermore, I have forwarded your feedback regarding our consolidated reports to the product team and they will get back to you soon. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.

JM

James M.  
President  
Security and Investigations  
Used the software for: 2+ years

### "Good software, frequent improvements, high learning curve"

February 14, 2022

5.0

Very good. Software works well. Have tried one or two competitors. The constant improvements give me hope for ease of use changes in the future. Staff is highly motivated to help through support.

Pros

Works well, great support, highly customizable.

Cons

High learning curve for shop staff and customers. Most of this is related to the particular way my industry rents equipment, our rentals are typically open ended, and this isn't easy to do in EZRent currently.

Review Source

Response from EZO

May 17, 2022

Hi James. Happy to know that you're satisfied with our service. Continuous and timely improvement of our product is one of our core beliefs as a company, and your feedback is highly appreciated. We'll also make sure to pass on the kind words to our untiring support team, which is always available round the clock to help out our clients.

Ariyan B.  
POS Lead, Terminal Solutions  
Financial Services  
Used the software for: Less than 6 months

### "Powerful Platform for Stress-Free Rentals"

November 11, 2018

4.0

I have a clear data feed that provides both broad and deep-dive analytics with full control of each move or action taken by staff, clients and the assets themselves which is exceptionally powerful. Great Work!

Pros

Easy to understand and navigate with a thorough training resource. The on page terms and guidance panel is amazingly powerful and really helps cut down the learning time. Great for maintaining a structured asset management process with safeguards for client, asset and staff permissions. The valuation, repair and service states are excellent!

Cons

The standard price tier should at least allow paypal for digital payments. Not having an option for clients to submit payments via at least one online portal reduces the effectiveness of the application. I understand why this is a feature restricted to the plus package for value reasons, but I feel leaves the end user to choose between automatically upgrading to a higher cost plan or setting up an external processing method such as sending payment links via an external mail service. Ultimately this adds more friction to the EZRentOut setup process as payments are a KPI that should be easy to identify from an analytics standpoint it would be cumbersome to keep records both in EZRentOut and an additional platform. Other than that I must say Bravo!! You and the EZRentOut Team have done an excellent job and I wish you all the best!

Review Source

Response from EZO

January 10, 2019

Hi Ariyan, thank you for submitting a detailed review for EZRentOut. We're delighted to know that our product has added value to your setup and is helping you manage your assets, staff, and clients in an efficient manner. I have forwarded your feedback regarding our payment gateways to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.

BF

Bill F.  
President  
Design  
Used the software for: 6-12 months

### "Almost set up and are happy"

April 26, 2023

4.0

I am happy. They have done a great job answering our questions as we have issues setting up.

Pros

It allows us to track our inventory and give us low qty notification

Cons

It takes a bit of time to migrate to the system

Switched from

[Rentman](https://www.capterra.com/p/144616/Rentman/)

Needed to start over

Review Source

WD

William D.  
Operations Manager  
Automotive  
Used the software for: 6-12 months

### "EZ review"

July 26, 2023

5.0

easy to use and customize

Pros

easy to use and customize , does not take long to learn

Cons

more modern interface , with more options , easier WO process

Review Source

Juan B.  
CEO  
Computer Software  
Used the software for: I used a free trial

### "The wonderful app that makes me feel like the CEO of the rental world"

July 24, 2023

4.0

The platform is so complete and easy to use that I feel like the ultimate CEO of rental. I can track all my equipment, schedule reservations, and manage my inventory with just a few clicks. It's like having my own army of virtual assistants working tirelessly for me.

Pros

It is absolutely wonderful to have the feeling of being the supreme CEO of the rental world with just a few clicks. I love how this cloud-based all-in-one software takes care of tracking every piece of my rental equipment. It's like having my own army of virtual assistants working for me!

Cons

Although the integration with other platforms is fantastic, sometimes I feel like my relationship with them becomes too close. It's like they're conspiring against me to make me fall so in love with this platform that I can't live without it. But hey what can you do, I guess that's a small price to pay for being a teacher for hire.

Review Source

Alex L.  
Managing Partner  
Events Services  
Used the software for: Less than 6 months

### "Excellent Platform for Managing Any Rental Fleet!"

December 6, 2018

5.0

With EZRentOut, I am able to get rid of all the shared calendars and google doc spreadsheets and use one tool to manage all my assets. I can also use it for booking, and scheduling the event and day-of details. Very helpful!

Pros

Allows us to track and cross-reference assets in a lot of different ways. I can keep track of my fleet of rentals and ensure all our rentals are done well and payments are collected. The layout is very easy and simple. Nothing is overcomplicated and we have also found the customer support to be very efficient.

Cons

There are not as many customization abilities for the platform as there could be. Would be nice if clients knew more of what was available on the calendar. Overall these are small problems.

Review Source

Response from EZO

December 7, 2018

Hi Alex, we appreciate you taking out the time to review EZRentOut. We're delighted to know that our software helped you in getting rid of spreadsheets and is enabling you to manage all your assets on a single platform. I have forwarded your feedback regarding our customization abilities to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.

JL

June L.  
Engineer  
Construction  
Used the software for: 6-12 months

### "No regrets thus far!"

July 18, 2019

4.0

Pros

Not many equipment rental softwares can cater to construction equipment rental industry. But this one nailed it in terms of operation processes and pricing methods. This software certainly helps to improve a company's processes by leaps. Not only the software, the support was the best we've experienced so far. Although we are located much further away from the United States and some requirements may be different, they're always willing to listen and help us. Can't wait to make use of all the features available in this software.

Cons

We know there is no one best solution for everyone because every business is different. The software is very good, and their team is constantly working on better features, which is what we really appreciate. We thought the bundle feature could be more robust in terms of its flexibility to swap items within a bundle. This would definitely be more helpful for us. It would also be good if we can have more control over the customization of the printout templates in terms of the placement of different fields and line items.

Review Source

VR

Verified Reviewer  
Director of Marketing and Key Accounts  
Retail  
Used the software for: 2+ years

### "Easily Track your rental inventory"

November 15, 2018

5.0

We now have a dashboard that shows our available rental inventory that our sales force can see and utilize across the board.

Pros

I like that I can track costs, locations, and revenue of all our rental fleet. The interface is easy.

Cons

Adding and editing orders, pricing and customer information could be a little easier. We operate on a 2 day rental program and we are closed on weekends. EZ rent has a hard time charging correctly when we don't charge for Sundays.

Review Source

Response from EZO

November 22, 2018

Hi, thank you for taking out the time to review EZRentOut. We're delighted to know that our product is making it easy for you to track your rental inventory. I have forwarded your feedback regarding our order management module to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.

Jonathan P.  
Event Logistics Manager  
Hospitality  
Used the software for: Less than 6 months

### "EZRent out has everything we are looking for in a cloud based rental software. "

February 10, 2018

5.0

Coming from a remote desktop based system the accessibility of EZRent out is a life saver. I dont always have time to sit down in the office and catch up so being able to make revisions on the fly is a huge time saver. Again, the storefront is a great tool so that our customers can get more of a visual on what we offer.

Pros

Easy to learn/teach, very user friendly. The online storefront option is great, we love the fact it can be used so that customers can order online but also serves as a perfect online catalog! The whole system is priced very reasonably for all the features that are offered compared to some of the others in the industry.

Cons

More customization for the quotes/invoices templates. Would like to see different storefront layouts available.

Review Source

Response from EZO

March 5, 2018

Hi Jonathan, we appreciate you taking the time to review EZRentOut. We are working on adding more themes to our storefront. We'll update you when they are live. As for quote/invoice templates, I am sharing your feedback with product team. If you have any further suggestions, please reach out to our support team. Thanks!

JD

James D.  
Manager  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Rental Software Review"

December 2, 2020

4.0

Overall excellent software makes the job and the company easier to operate.

Pros

Its easy to use and to set up, and any issues are taken care of in a timely manner.

Cons

It seems that some things updates are rushed and not fully tested which leads to many calls or emails to tech support.

Review Source

Response from EZO

January 5, 2021

Hi James, Thank you for your honest feedback. We are improving EZRentOut daily so that it can better serve our users. We are a growing company and improving the quality of our work is our primary goal. I ensure you that the quality of our fixes will improve in the coming year and the number of issues that you will potentially face will be reduced to a minimum.

TL

Travis L.  
CEO  
Business Supplies and Equipment  
Used the software for: 2+ years

### "EZRentOut is awesome for rentals!"

December 2, 2020

5.0

Very good, and even when there is issues, customer service is awesome.

Pros

The software keeps us organized and on schedule

Cons

The mobile version is terrible and the new design was glitchy for a while...most issues worked out already.

Review Source

Response from EZO

January 5, 2021

Hi Travis, Thank you for your valuable feedback. We are glad that our software has enabled you to run your business in a more organized manner. We understand that our new UI had a lot of issues right after launch but we are constantly striving to make it better for our users. Majority of the issues with the new UI have been fixed but if you still face any issue then we will always be there to support you.

GMM

Gianna Maria M.  
Manager  
Retail  
Used the software for: Less than 6 months

### "A little to expansive for our needs"

January 14, 2021

3.0

There are too many steps needed to get to one simple goal. In my opinion this system needs to be majorly simplified. It’s very hard to pinpoint one thing or another without actually be in front of my computer and completing a transaction, but every time that I have completed an invoice it’s been difficult because the software is too scattered. I’ve been in retail for 15 years and EZRentout is the least desirable system I’ve worked with.

Pros

It integrates with excel spreadsheets, but there are too many options. I wish it was a little more streamlined.

Cons

There are too many steps needed to get to one simple goal. In my opinion this system needs to be majorly simplified. It’s very hard to pinpoint one thing or another without actually be in front of my computer and completing a transaction, but everyone that I have completed has been difficult because the software is too scattered.

Reason for choosing EZRentOut

Honestly because we were a start up it more than anything else came down to price. We felt like it would be easily integratabtle with our Excel spreadsheets and it is in fact, but that’s about the only upside for me. Even with that I wish entering inventory were simpler.

Review Source

Response from EZO

February 16, 2021

Hi Gianna, We apologize that you had to face so much inconvenience with our product. Do let us know how we can improve your experience with us. If you require another round of onboarding sessions then do let us know and someone will definitely reach out to you. We are always open to feedback from our valuable clients on how to improve our products and simplify your workflows through EZRentOut. Please feel free to send in your feedback at support@ezrentout.com. We look forward to hearing back from you

MW

Marie W.  
Rental Manager  
Computer Hardware  
Used the software for: 2+ years

### "Easy to use, great support"

April 16, 2017

4.0

We´re not the typical renting company, but EZRentOut has worked great. It's easy to use, with several importing and reporting options that are valuable when you're having a lot of products. They also have a fantastic support that answers quickly, are happy to help and even informs when a new feature that we asked for has been added. I definitely recommend it.

Pros

Easy to use, no need to install anything. New features are added continuously.

Cons

There have been some small bugs when working with large number of items, but the support has always been very helpful.

Review Source

Response from EZO

September 5, 2017

Hi Marie, we appreciate you taking the time to review EZRentOut. We are always working on improving customer experience of our product. I have forwarded your feedback to our technical team and they will test it in our lab. Rest assured they will get to the bottom of this issue. If you have any further suggestions, please reach out to our support team at support@ezrentout.com

rF

rodrigo F.  
Eng  
Education Management  
Used the software for: 2+ years

### "Excelent option"

November 30, 2018

5.0

We´ve been pleased with the overall experience. we like it

Pros

Inteface, user experience, easy to use, constant improvement

Cons

menu became too big it needs redesign, some view options could be improved. reports can be improved so we can take real advantage of all stored info in the database

Review Source

Response from EZO

December 7, 2018

Hi Rodrigo, thank you for taking out the time to review EZRentOut. We're glad that your team is liking our software. I have forwarded your feedback regarding our reportings and the design to the product team and they will be looking into it. If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at support@ezrentout.com

VV

Vito V.  
Assistant Manager  
Entertainment  
Used the software for: 1-2 years

### "Good Software"

July 13, 2022

4.0

Pros

This software is easy to use, and has features which are very useful. Daily use of this system is very functional. Customer support has always been very helpful.

Cons

The help screens and are robust, but some of the instructions refer to verbiage which has changed, so finding exactly what you need is sometimes trick. Customer support is very helpful, however their response time via email varies from a few hour to 24hrs.

Review Source

Response from EZO

September 15, 2022

Hi Vito. Thank you for your kind words. We have taken note of your suggestions and would try to incorporate them into the helpdesk so that it becomes easier for clients to navigate through the software. Thank you for your feedback.

BD

Brian D.  
Director  
Construction  
Used the software for: 6-12 months

### "Customer support is unrepsonsive"

July 13, 2021

3.0

the premise of the software seems solid, but dont count on tech support to solve anything for you

Pros

helped us out with most billing and rental issues

Cons

tech support fell flat on their face when it came to solving a very minor issue that was preventing us from full implementation. We gave them four months, no solution, so we terminated our account.

Reason for choosing EZRentOut

in the inducement stage, it seemed as if it was functional and a good value for the money. we were wrong

Review Source

Response from EZO

August 5, 2021

Hi Brian, We apologize that you had to face so much inconvenience with our product. We will definitely make our service better. We are always open to feedback from our valuable clients on how to improve our products and simplify your workflows through EZRentOut. Please feel free to send in your feedback at support@ezrentout.com. We look forward to hearing back from you

AD

Alex D.  
Sales Manager  
Facilities Services  
Used the software for: 2+ years

### "EZ Rent Out Software Review"

November 15, 2018

4.0

We use the software to help keep our rental ramps out on rent. It also helps us keep track of how many months each ramp has been on rent so when we go to sell a used ramp we can depreciate the value correctly just by using the software.

Pros

How it keeps my rental ramps organized so I know when a customer is due for another invoice.

Cons

I haven't dove in enough to utilize all of of it's features. I don't think there is anything I dislike about the software, just that I haven't fully used all of its services.

Review Source

Response from EZO

November 22, 2018

Hi Alex, we appreciate you taking out the time to review EZRentOut. We're really glad to hear that our system is making it easy for you to rent out your ramps and manage your customers more efficiently. If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at support@ezrentout.com

AM

Alexandre M.  
Manager  
Construction  
Used the software for: Less than 6 months

### "it\`s OK but could be way better"

January 12, 2023

3.0

it\`s ok, we had to adapt ourselves to the software a lot, and the integration with Xero was useless, with no solution presented by the support team rather than wait, also the layout of the invoices at EZ is limited, so what we do is actually use EZ as an internal software and from there we manually invoice from Xero.also, the system does not allow us to sell a fraction of something, so diesel for example you can\`t say 1.50L or it's 1L or 2L.Would I recommend EZrent? yes, I would, but I would tell get ready to spend lots of time understanding the system and adapting your company to it.

Pros

it\`s a complex system, helped me to leave excel behind, so far the system is always online and fast. I don't use Ezrent to make my invoices, instead, I copy the information from EZrent and manually create an invoice, the best thing is that every invoice now is accurate and has no mistakes.

Cons

integration with Xero is poorinvoice and documents layout is poormany features but some of them do not work so well

Reason for choosing EZRentOut

Mainly because of the so many features that the software promises to deliver and because of the integration with Xero (Xero does not work at all with EZrent).

Review Source

VR

Verified Reviewer  
COORDONNATRICE AUX OPÉRATIONS, ÉQUIPEMENTS ET POST-PRODUCTION  
Entertainment  
Used the software for: 6-12 months

### "Great inventory software"

December 20, 2018

5.0

Overall, this a great program to work with! Once all the inventory is in, it's quite easy and fun to work with!!

Pros

Practical, easy to use for mostly all features. Prints layouts are really beautiful and nicely done!

Cons

We cannot take out inventory as easy as we can can add some. It's impossible to do a quote for separate days in the same time period. Sometimes, the inventory available bugs and even though I have plenty in stock, it won't allow my order.

Review Source

KR

Kyle R.  
Creative Technologist  
Events Services  
Used the software for: Less than 6 months

### "It works but gives me a headache"

July 7, 2022

3.0

Pros

The bundles are nice and the team have been very good at supporting us with our questions

Cons

Its very slow, unfortunately. We have a gigabyte line and its still a bit of a grind. I think if you're managing stocks of very fixed products like chairs and tables or something this will work but if you need to be flexible up until delivery then supplying an order through EZrent during that time is incredibly debilitating and I often just delete the order and start again whenever theres a change.

Review Source

Response from EZO

September 15, 2022

Hi Kyle. We understand that you are facing inconvenience with the speed and we will try to resolve it for you at our earliest. Hope we will be able to solve the issue for you and rest of clients of slowness.

RB

Reece B.  
General Sales Manager  
Machinery  
Used the software for: 1-2 years

### "EZRentOut is exactly that. Easy. "

March 1, 2023

5.0

EZ Rent is a match for our business. Simple yet effective.

Pros

Very easy to use and teach to employees.

Cons

Certain functions will not allow me to add multiples to rental agreements.

Review Source

TT

Tim T.  
Owner  
Events Services  
Used the software for: 1-2 years

### "Rental business "

October 27, 2022

5.0

We have had nothing but great experiences

Pros

It's very easy to use and to get started

Cons

Returning partial items in orders can be a pain.

Review Source

JJ

Javius J.  
logistics supervisor  
Building Materials  
Used the software for: 6-12 months

### "Great Program"

February 9, 2022

4.0

Pros

Very easy to manage and rent out equipment to our customers. The process is very simple with a simple few clicks to rent out, charge a payment, or return a rental

Cons

integration with our system took a little work but nothing too serious

Review Source

Response from EZO

May 17, 2022

Hi Javius. We're happy to know that you're able to manage your rental business with so much ease using EZRentOut. Positive feedback like this is what keeps us going. Thank you for the kind words, and we look forward to having a long term relationship with your business.

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