# TicketSource Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TicketSource Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/134828/TicketSource --- # TicketSource Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TicketSource ## What is TicketSource? TicketSource is a free and easy-to-use online event ticket sales platform that comes with fast and friendly support...from real human beings! Isn't that a breath of fresh air. We’ve been in your shoes, experienced the same ticketing challenges and scaled the same ticketing peaks, so we’ve designed our ticketing system to be simple, cost-and-drama-free, basically, we get it. ## What is TicketSource used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/) Top alternative Featured Overall rating Based on 530 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TicketSource?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ticketsource.co.uk/&name=TicketSource) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TicketSource 4.8 (530) VS. [4.9 (302)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (530) Ease Of Use 4.8 (5,741) Value For Money 4.7 (389) Value For Money 4.9 (3,525) Customer Service 4.8 (486) Customer Service 4.9 (3,256) ## TicketSource alternatives [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Highest Rated [4.9 (551)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month [4.4 (392)](https://www.capterra.com/p/117828/Eventzilla/reviews/) Starting price $1.50 Per User, Per Month [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/134828/TicketSource/alternatives/) ## Who uses TicketSource? Based on Capterra reviews from the past 2 years ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Ticket Reservations 4.7 (104) 71.15% of 104 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Mobile Access 4.8 (71) 74.65% of 71 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Sales Reports 4.8 (62) 79.03% of 62 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Event Scheduling 4.7 (57) 63.16% of 57 reviewers that rated this feature as important or highly important Plan an event's time and location Event Ticketing 4.8 (56) 71.43% of 56 reviewers that rated this feature as important or highly important Manage tickets for specific events Event Management 4.8 (48) 85.42% of 48 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings TicketSource 75 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Process of managing, tracking, and communicating with individuals who are registered to attend an event Create, manage, and print wearable badges Scan barcodes to ensure accurate pricing and label tracking Track and manage schedules and meetings via an integrated calendar Manage and track all internal and external communication conducted via calls, email, text, or chat Software that specializes in managing events such as conferences, conventions and trade shows Automated reminders and confirmations for booked appointments and events via text or email Manage, organize, and store contact information Accept and process credit card transactions Automatically suggest related, complementary or add-on items to customers Searchable repository of information about clients Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Protect sensitive data for digital privacy Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Online registration for events Plan an event's time and location Manage tickets for specific events Designed for events that occur online Ensure compliance with the General Data Protection Regulation protocols Curating an intentional list of prospective guests as per relative interests to achieve specific goals. Obtain tickets via Kiosk upon arrival at event Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Allowing users to order, pay for, obtain, and validate tickets using mobile devices Manage and handle various international currencies Utilize the same app for multiple events Accept and process online payment transactions Real-time registration over the web Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Record live video calls to play later Oversee the process of issuing refunds Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Specify type/number of reserved tickets based on seating selected during booking Set & manage permission levels based on user roles and restrict access to only authorized individuals Reports specific to sales analysis for trends and strategies Grants the users access to all events for one season For selection of seat at booking or check-in Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Allow customers/users to submit support queries and service requests Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes The resale of tickets based on demand and availability Create and manage ticket reservations for various events Customize, sell, and distribute tickets Make a list and register visitors Manage volunteer information and direct volunteer resources Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Features 4.6 (411) 4.6 Based on 411 reviews ## Pricing Value for money 4.7 (389) Free Trial Free Version Full Access £0.00 Value for money 4.7 (389) 4.7 Based on 389 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) ## Support, customer service and training options Customer Service 4.8 (486) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (486) 4.8 Based on 486 reviews ## User reviews Overall rating 4.8 Based on 530 reviews Filter by rating 5(431) 4(89) 3(6) 2(3) 1(1) Mentioned topic Sorted by most recent LM Lynn M. Wedding and Events Co Ordinator Hospitality ### "Fantastic service with no issues ! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 Perfect , saves a lot of time , no inhouse tickets to create anymore ! so saving the trees ! Quick and easy step by step . Pros It is so quick and easy to use , well designed to create new events , No bugs or issues at all , secure system with no issues, it has been a great way for our marketing and selling tickets for all our events , very pleased with the service . Quick payment after the event , payment in our account within 3 days . Cons Personally we have no cons because it is so easy to use . Both myself and my event colleague found it so easy to use . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Stu T. Wrestling Promotor Entertainment ### "Excellent service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 18, 2026 Excellent, cant fault the service and the website at all. From start to finish it was straight forward. Pros I found Ticketsource really useful. As someone with limit tech skills, once id learnt the basics it was so easy. Event ticket was easy, the marketing and sales side of things was stdaight forward. Value for money is exceptional. Cant fault the fees. I felt like the site was secure, and i was confident using it. Will definitely use again. Cons It took me a little bit of time to work out how to use it. And i dod t realise that tickets stopped selling, and the link stopped working 24hrs before the event, have since learnt i can alter that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2026 Hi Stu, thank you very much for your review. All the best. JG Jonathan G. Director Entertainment ### "Easy to sell but could be better" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 11, 2026 Pros Very easy to sell tickets and publicise the event. Some people commented at how easy ot was after4 I had provided a QR code. Cons Awkward to access the members area. Also, why not provide a QR code to the link for people to buy tickets? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2026 Hi Jonathan, thank you very much. For reference a QR code to promote your event is available within 'Events > Publicise Events' KR Katy R. Treasurer Entertainment ### "I would absolutely recommend Ticket Source." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 Excellent. Great functionality and super-easy to use. The Scanning App and supporting restricted logins means we are able to have teenagers doing the scanning. Pros This is our first time using Ticket Source. It is so easy to use and a great FAQ section if you need specific info. Cons Tiny detail: if you can't claim back the VAT, being able to see the fee inclusive of VAT could be helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2026 Hi Katy, thank you very much for your review. All the best. GG Gary G. Performer Music ### "Easy, Intuitive and Comprehensive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 Very positive experience indeed. First time user, found it easy to use. When I needed to dive a little deeper the online support team where readily available and very helpful. Would most definitely recommend to other bands seeking to presell gig tickets. Pros The platform is intuitive, multi-functional and has excellent reporting facilities. The ability to upload images for tickets, send emails to ticket holders was also very useful Cons Lack of access to funds pre-event was as surprise. Our event sold out two months before it took place, but we were unable to access the funds until the event had completed, meaning we had to pay for staff/ sound/ lights etc out of our own pockets then get paid back by the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2026 Hi Gary, thanks very much for your review. For reference, we offer the ability to connect your own Stripe account to receive funds before the event, so you may wish to explore this option for your next event. Iris S. Storyteller Performing Arts ### "Helpful and Pro-active - run by real people" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2026 As an event hoster, I find creating their listings intuitive, the fee they charge very low and reasonable (meaning I can feel comfortable offsetting this for customers to pay) and their staff communication when contacted swift and helpful. Pros I recently had a performer cancel on me, and when I paused ticket sales, and informed customers through Ticketsource, the team got in touch to let me know they would refund both the ticket price and the booking fee direct to my customers. This sort of pro-active, communicative assistance, seems rare these days, as does the fact they weren't money-grubbing! Highly recommend this platform. Cons Not Applicable :) I only hope they become more popular so that they pop up higher on search engines. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing TicketSource The fee charged is much lower, which is more helpful for my customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2026 Hi Iris, thank you very much for your review and thank you for your kind words. JG John G. Principle Director Performing Arts ### "Great free ticket sales system " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 February 18, 2026 Making an account and setting up my personal details was easy. Setting up the seating for the venue was not easy or intuitive. Spent far too long setting up the layout etc. But feel I would know what to do now I've completed it once before. It's free to use which is excellent and I was paid into my bank account with no problems. I am going to use it again as the benefits far outway the problems I had. Pros Setting up ticket sales was free which is excellent for smaller productions which allowed my to have a worry free start. Cons Had to visit a YouTube help tutorial to find a solution to setting up my initial latout of the venue. Not as intuitive as it should be. Took too long to workout the setup. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2026 Hi John, thank you for sharing your feedback and sorry to hear the seating plan took longer than hoped, but pleased to hear you managed to persist. VS Vicki S. Director Writing and Editing ### "Easy to use for a first timer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 11, 2026 I used ticketsource for a one off fundraising event. Set up was quick and straight forward, as was the payment stage. My users that bought tickets also gave positive feedback Pros I found it to be fairly intuitive to use and navigate on both the website and on the app. Those buying our tickets also liked it. Cons No comment! The whole experience was straight forward. Was pleased that it had been recommended. Will use again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2026 Hi Vicki, thank you very much for sharing your experience, and please everything has been so positive. JG Jim G. Leader Education Management ### "Fundraiser " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 21, 2026 Great support and learnt a lot if yse again. May use fir events but not fundraising as so much list in fees Pros Would consider again as some.great features. Be good to have some additional tools to run an inline auctionnor able to contact customers Cons As a fundraiser to help a very poorly child and family, a little sad so much lost in fees. Shame a buyer can't leave a tip instead Alternatives considered [Zeffy](https://www.capterra.com/p/220131/Zeffy/) Reasons for choosing TicketSource Colleague used before so a known company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2026 Hi Jim, thank you very much for sharing your feedback. All the best. ZF Zoe F. Nature connection guide Health, Wellness and Fitness ### "Overall I'm happy!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 7, 2026 Positive so far! I got my first payment through in a timely manner and nobody has had issues booking yet. Pros It's easy to use and understand, and I like the fact it is UK-based. I also like the feature that attendees can choose to opt into emails Cons It would be good to be able to schedule emails to Event attendees in advance, and Event pages should have a link to the Event Provider on them Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) I wanted to use a smaller, UK based company Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2026 Hi Zoe. Thank you very much for your review. We will pass on our comments regarding scheduling emails for future consideration. [View all Reviews](https://www.capterra.com/p/134828/TicketSource/reviews/) Popular comparisons [Eventbrite vs TicketSource](https://www.capterra.com/compare/114949-134828/Eventbrite-vs-TicketSource)[Purplepass vs TicketSource](https://www.capterra.com/compare/133885-134828/Purplepass-Ticketing-vs-TicketSource)[Beyonk vs TicketSource](https://www.capterra.com/compare/134828-236278/TicketSource-vs-Beyonk)[Showpass vs TicketSource](https://www.capterra.com/compare/134828-153637/TicketSource-vs-Showpass)[Fienta vs TicketSource](https://www.capterra.com/compare/134828-171132/TicketSource-vs-Fienta)[Ticket Tailor vs TicketSource](https://www.capterra.com/compare/112510-134828/Ticket-Tailor-vs-TicketSource)[Eventzilla vs TicketSource](https://www.capterra.com/compare/117828-134828/Eventzilla-vs-TicketSource) [Accelevents vs TicketSource](https://www.capterra.com/compare/134828-144596/TicketSource-vs-Accelevents)[ThunderTix vs TicketSource](https://www.capterra.com/compare/47852-134828/ThunderTix-vs-TicketSource)[Bizzabo vs TicketSource](https://www.capterra.com/compare/134828-135385/TicketSource-vs-Bizzabo)[EventCreate vs TicketSource](https://www.capterra.com/compare/134828-147664/TicketSource-vs-EventCreate)[Tix vs TicketSource](https://www.capterra.com/compare/9322-134828/Tix-vs-TicketSource)[KonfHub vs TicketSource](https://www.capterra.com/compare/134828-265126/TicketSource-vs-KonfHub)[idloom vs TicketSource](https://www.capterra.com/compare/134828-149771/TicketSource-vs-idloom-events)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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