# Page 7 | PhoneBurner Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is PhoneBurner the right Auto Dialer solution for you? Explore 176 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134672/PhoneBurner/reviews

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PhoneBurner

4.8 (176)

[View alternatives](https://www.capterra.com/p/134672/PhoneBurner/alternatives/)

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Last updated March 13th, 2026

# Page 7 - Reviews of PhoneBurner

## Showing most helpful reviews

Showing 151-175 of 176 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KL

Keaton L.  
Independent Broker  
Insurance  
Used the software for: Less than 6 months

### "It was extremely helpful in Cold Calling, and helping me keep track of my leads."

May 8, 2017

4.0

Pros

It is one of the only legal softwares to cold call prospects that have not reached out to you initially. Uploading large lists and calling through them is seriously a breeze. I also love how you can customize your interface to automatically move/delete contacts easily while not interrupting your call session.

Cons

It is a bit pricey for an independent broker. I'm just starting out, and I feel that there could be more features to make it worth the monthly price. But If you can afford it, it's a really nice asset to have in your prospecting.

Review Source

SB

Stetson B.  
Lead Generation Manager  
Computer Software  
Used the software for: 6-12 months

### "BDR phone burner review "

February 14, 2017

4.0

It's great. Sometimes the product bugs down but I think that it is my computer. Also adding a notes section and linking it to SF or any CRM would be very Helpful

Pros

Ability to crank dials

Cons

No notes section

Review Source

JT

James T.  
Business development manager  
Events Services  
Used the software for: Less than 6 months

### "One of the greatest sales tools I've used."

June 7, 2019

4.0

Creating efficiencies by creating lists that have common reasons to reach out, and then blitzing through the list is a great way to stay in touch with a lot of people quickly.

Pros

It makes quick touches so easy! Just upload your list and go! Pre-recorded messages and emails make this an awesome tool.

Cons

User setup and interface could be a little more intuitive.

Review Source

MJ

Meghan J.  
Sales Development Representative  
  
Used the software for:

### "Fantastic, and Fast!"

October 29, 2015

5.0

I have never worked with PhoneBurner before moving to this company, and I absolutely love the system! I think it is a great way to quickly reach out to unresponsive or target contact accounts. It is so easy and I love how simple it is to change dispositions so that you can make it unique daily to whatever it is you are doing. It keeps my hands free so I can get more work done and allows me to bang out a ton of dials and make good contacts.

Review Source

MC

Michaela C.  
Marketing Content Coordinator  
  
Used the software for:

### "PhoneBurner enhanced my ability to have more live conversations on the phone."

October 30, 2015

5.0

Great product that is easy to customize so that it fits your process. I used the tool when I was an SDR at QuotaFactory. Before PhoneBurner we were making about 50 manual dials a day and I was able to more than double my output after taking advantage of the dialing software. I used it mostly for new data lists that needed to be scrubbed for bad or incorrect information prior to being put into a normal prospecting process.

Review Source

TK

Tim K.  
  
  
Used the software for:

### "Making dials? -Use PhoneBurner"

October 30, 2015

5.0

PhoneBurner is an incredible tool that allows you to call an abundance of prospects in a fraction of the time. You will never have to waste your time manually punching in numbers or look for that next person in your call plan. Simply input as many names as you would like into the tool and watch as name after name pops up once the previous call is ended. A great tool for all individuals making outbound dials!

Review Source

JG

Jimmy G.  
Sales Development Manager  
  
Used the software for:

### "Great App"

October 28, 2015

5.0

I have used this tool personally and rely on it for my team of SDRs. It allows the call volume to increase by at least double what a manual approach would yield. It has automated voicemail and emails that streamline the process even further. The integration with SFDC is great too. The only thing that hinders the tool is the data you are calling into. If you have an accurate DB you will see results!

Review Source

MM

Melissa M.  
  
  
Used the software for:

### "Excellent Calling System!!!"

September 2, 2015

5.0

Phone Burner Inc. is Fabulous! It is well thought out, user friendly, easy to manage all of my users, generates valuable reports each day, awesome customer service, and more! Our callers efficiency increased dramatically once we started using Phone Burner! It is refreshing and vital to any business that makes a high volume of calls. I would recommend this system to anyone! Phone Burner is the best!

Review Source

BZ

Brooke Z.  
President  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great, speeds up calls"

June 10, 2019

5.0

Our team can make so many more calls and get through the voicemails faster so they can talk to more people live in a day.

Pros

You can get through up to 60 calls in a hour but are still able to talk to people live when they do actually answer!

Cons

I wish it would sort by alphabet better.

Review Source

BP

Bobby P.  
  
  
Used the software for:

### "PhoneBurner Review-5 out of 5 stars"

October 30, 2015

5.0

I've used PhoneBurner a couple times so far and it's been working really well for me. I've been able to pick out contacts that I want to call and with a few clicks of the mouse I'm making calls. It's easy to navigate and use. I've been able to make a lot more calls off of a Burner session than manually putting the numbers in my phone and calling which has been great.

Review Source

DR

Douglas R.  
VP of Sales  
Computer Software  
Used the software for: Less than 6 months

### "Phone Burning for about 1 year"

November 15, 2016

5.0

We as a start up company chose Phone Burner, because of it's ease of use and ability to help expedite the business development process. Staff is limited so we have to make the most of our time and Phone Burner is great at helping us go through lists of cold leads. If you want to transform your cold calling into a day killer into an hour killer give phone burner a shot.

Pros

Ease of set up. Ease of use. Ease of exporting result data.

Cons

All software has flaws, but phone burner is just easy to use nothing stands out as a con.

Review Source

CF

Carol F.  
  
  
Used the software for:

### "Great System to Use!"

December 20, 2016

5.0

We were looking for an easy to use a system that we could make phone calls without having to dial each number and happened to find PhoneBurner by accident. This system is easy to use and can have multiple users under one account. We found this system easy to train other people on. We would recommend this system to any company.

Review Source

JS

Josh S.  
Sales Development Manager  
  
Used the software for:

### "Great sales productivity tool"

November 19, 2015

5.0

Phoneburner has been an excellent tool to increase the productivity of my sales development reps. Phoneburner allows powerful workflow development and customization as well as power dialing in its simplest form. Either way, it has given my team the ability to become more effecient in their day-to-day prospecting duties.

Review Source

SB

Stetson B.  
SDR  
  
Used the software for:

### "Great product. Increases efficiency 10 fold. "

October 29, 2015

5.0

This product is the best for cold calling. When I am not following up on tasks I am phone burning. Everything is great. The only issue I have is I always get a no contacts selected error. All I have to do is log back in to sales-force and continue from there. The integration with sales force makes everything so easy.

Review Source

TC

Timothy C.  
President  
Financial Services  
Used the software for: 2+ years

### "Invaluable"

February 4, 2019

5.0

A+++ I couldnt be happier

Pros

I have used Phone Burner for almost 10 years, and I have to say that if it wasnt for this system I probably wouldnt have been as successful as I am today. I owe a great deal of gratitude to the creators and staff at Phone Burner!!! Thank you!!!

Cons

There are no cons, Phone burner is constantly working to improve their platform with the changes in business.

Review Source

KH

Kevin H.  
Business development Representative  
  
Used the software for:

### "Grades"

November 12, 2015

5.0

PhoneBurner is a great tool to use as it allows you to reach more prospects throughout the day. It keeps me on track as I am able to stay focused and go through 50-100 contacts a session. I like how PhoneBurner pulls directly from Salesforce and has integration with inside view and LinkedIn.

Review Source

MS

Melanie S.  
SDR  
  
Used the software for:

### "Great Prospecting Tool"

November 19, 2015

5.0

PhoneBurner really helps boosts my productivity and simplifies the way I leave voicemails and emails. I didn't know what I was missing before I used this tool, and now I could not picture my day without it. Any salesperson who uses the phone to reach contacts should have this. Highly recommend.

Review Source

JS

Jason S.  
  
  
Used the software for:

### "null"

August 2, 2018

5.0

Review Source

GO

Greg O.  
SDM  
  
Used the software for:

### "Effective way to increase touches"

October 28, 2015

5.0

PhoneBurner provides a user friendly platform to rapidly hit prospects and improve the likely hood of improving your sales pipeline. I would recommend to anyone that has a large list of contacts that needs to be hit by sales/marketing efforts.

Review Source

EO

Eddie O.  
  
  
Used the software for:

### "Amazing program... we made 5 times the calls"

October 29, 2015

5.0

It was tricky to get started but the support staff was IMMEDIATELY responsive and got us running in MINUTES. They held our hand and cared how the campaign went, my best experience with any vendor hands down the best dialer out there.

Review Source

TL

Taylor L.  
Sales Development Rep  
  
Used the software for:

### "PhoneBurner has worked wonders"

December 3, 2015

5.0

I have been using PB for about a year now and I have 0 complaints. It has helped me build my pipeline is a quick and efficient way. I think every company should try to utilize this tool to get through a large list of contacts.

Review Source

RT

Ryan T.  
President  
  
Used the software for:

### "Happy Customers"

August 27, 2015

5.0

We have two companies. Both sales organizations...one b2c the other b2b. Phone burner has allowed us to do 5x the amount of work in the same amount of time. The small fee per seat is well worth it.

Review Source

JL

Jeffrey L.  
Sales Development Representative  
  
Used the software for:

### "Helpful for getting multiple dials quickly"

November 5, 2015

4.0

Only use phone burner minimally, but it helps to grind through large portions of data. I use it mainly when I have a list of contacts with titles I am not sure about, that way I can clear out any bad data.

Review Source

JL

Jake L.  
Call center proprietor  
  
Used the software for: Less than 6 months

### "Powerful and easy to use"

June 6, 2018

4.0

Pros

User friendly You can hear the phone ringing so there's never an awkward pause or dropped call so compliance is never an issue

Cons

Having to dial out from another phone line or soft phone makes using the software an inconvenience, should have a built in soft phone

Review Source

Response from PhoneBurner

June 7, 2018

Hey Jake! Thanks for your review and feedback. Glad to hear you're finding PhoneBurner powerful and easy to use. We do, in fact, have a free built-in soft phone option. Reach out any time to our staff and we can help you get that going!

KB

Katelyn B.  
  
  
Used the software for:

### "Its fast"

October 29, 2015

5.0

I like the ability to update account in the burner.

Review Source

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